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Updated: Feb 2, 2026
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Airtel reviews & complaints page 358

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S
Suhan Panwala Altafbhai
May 2, 2020
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Address: New cq road ahemdabad, gujrat , india

On1.05.2020. I forwarded recharge by paytm wallet of 219.the recharge is successful but the plan is not activated .Please activate plan .
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    W Chingkheinganba
    May 2, 2020
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    My Airtel payments bank account no [protected] is freezed and I couldn't make any further transactions. Please help unfreeze my account
    +1 photos
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      V
      Vivek Kumar Ray (SAD-PUR)
      May 3, 2020
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      Resolved

      Dear team,

      After my monthly data limit consumption, i have activated the booster pack of rs 200 for one month. Now that month passed and i want to deactive the booster pack but i am unable to deactive the rs 200 booster plan from my current plan of rs 399 from my postpaid number [protected].
      Kindly deactive the booster plan on urgent basis.
      Also i have upgraded the my plan to rs 499 monthly pack from my rs 399 monthly pack on[protected].
      Now i have received the invoice having value of rs 1469.82.
      Kindly look into this matter and resolve it on urgent basis.

      Regards
      Vivek
      [protected]
      +1 photos
      May 14, 2020
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
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        R
        raj siddharth
        May 2, 2020
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        I recharged ₹48 pack two times on 29/04/2020. Both the times the transaction was successful but the number was not recharged. I received the message providing the transaction id number. Till now i did not get the money back nor my phone recharged. I received the message stating that the transaction was successful but the recharge failed in the app.
        Airtel customer support has been notified about the posted complaint.
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          A
          Alisha Mahana
          May 2, 2020
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          Address: Airtel
          Website: Airtel

          Transaction ID is[protected]
          Mail id : alisha2010.[protected]@gmail.com
          Money deducted 2398
          Date 20th April
          I had recharged on this number but the money got deducted but there was no refund done. It has been more than 15 days I haven't got the refund.
          This is regarding my prepaid transaction. Kindly look into it as no one is responding.
          If refund initiated please provide me the transaction ID and bank reference number so that I can talk to the bank. Also my citi bank is not responding regarding this. What to do as it is a huge amount, no one is responding.
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            B
            Bhanu Pushkarna
            May 2, 2020
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            Address: Delhi India

            I am a resident of Krishna Nagar, East Delhi. My airtel sim is showing no service since last two weeks...can't make or receive calls...msgs..anything...no help from customer care.. Really pathetic...Airtel guys...pls look into this...many others in other places too are facing the same issue...
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              S
              sreenivasan j
              from Bengaluru, Karnataka
              May 1, 2020
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              I am airtel postpaid customer around 10+ years. Now airtel taken advantage of covid 19 and started misusing and started new way of fraud or cheating the customers. My mobile data balance was there around 100+ gb before 2 months and it was keep on forwarding every month. Last month i found only 3 gb has been carry forwarded. So i tried reaching customer care. Due to covid 19 all customer care call centers and airtel stores not available. Now i am able to reach the customer care after 1 month. But now they are telling only 3gb carry forward is available. I told to check old data. They don't have info and not mentioned in bill about data balance. So customer will buy data and airtel can loot money in new way of fraud. Now i needs to buy data pack
              Airtel customer support has been notified about the posted complaint.
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                D
                Durga tirkey
                May 1, 2020
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                Dear customer care
                I have recharge my airtel number [protected] through online with my debit card number 6069 **** **** 1244, and received transaction ID[protected]. Money has been deducted but my recharge was unsuccessful. Check the issue and kindly fulfill my recharge and SMS on the above airtel number.
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                  S
                  smhrizvi
                  May 1, 2020
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                  Address: India

                  Hi,

                  This is smh rizvi ([protected]) resident of 233, out colony, sainikpuri, secunderabad, telanagana 500094. I just received call from your company. The caller stated that the your company is offering router to enhance service and enable multiple calls and router is being installed free of cost. I agreed. Very cleverly, at the end caller said that i have to pay rs 1000/- for router once only and that my plan would require change and also i have to pay some tax which would increase my plan amount and disconnected the call. Please for god sake i do not want router at any cost as i am using airtel for office work and do not want to pay additional cost. Please please for god sake do not trouble me like this for taking airtel internet connection.

                  Can i get senior management number/email to lodge complaint for harassing me.

                  With warm regards,
                  Smh rizvi ([protected])
                  Airtel customer support has been notified about the posted complaint.
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                    D
                    Devendrasinh Vikramsinh Parmar
                    May 1, 2020
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                    Please Refund My Amount Rupees 100 only

                    Airtel DTH Recharge is Fail

                    But 100 Rupees Amount Deducted my Credit card Account

                    My mail id : [protected]@gmail.com
                    Contact no. [protected]
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                      श
                      शशाँक सिंह बिष्ट
                      from Wazirganj, Uttar Pradesh
                      May 1, 2020
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                      So its been 16 days since my account got debited for a recharge which never happened. Airtel is scamming this lockdown. I did a recharge of 398₹ on 15 april on my airtel number [protected]. I called the earlier to which they said refund will take 7-10 days but today i called and suddenly they have no record of that recharge. Well done airtel that is what we expect you during this epidemic lockdown. I don't know what to do.
                      +2 photos
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                        N
                        Nitin Piyush
                        May 1, 2020
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                        I did a recharge of rs 598 on 26th april 2020 at 2:21 a.m.
                        The money was deducted from account but then i got a payment failed message with txn id[protected].
                        Its been more than 5 days but i still haven't got my refund so i request airtel to please refund my money as soon as possible.
                        +2 photos
                        May 11, 2020
                        Complaint marked as Resolved 
                        i didn't do anything the money came back automatically after 15 days
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                          R
                          rahsai2
                          May 1, 2020
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                          Hi, i am rahul saini recently i have done a recharge transaction on mobikwik. But due to the user interface, i have entered wrong no during the transaction.

                          Kindly reverse the same incorrect mobile no.
                          I have already messaged the same information to “59109” but i got respond “no keyword found”

                          Now please do the same on an urgent basis…. Details are as below….

                          Date - friday, 1 may 2020 11:53 am

                          Correct mobile number - [protected]

                          Wrong mobile number - [protected]

                          Amount -698

                          Transaction id: mbk[protected]

                          Operator ref:[protected]
                          +1 photos
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                            A
                            Avi Avinn
                            May 1, 2020
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                            Dear sir,
                            I have recharge in my prepaid mobile from myairtel app through amazon pay upi on 1st may 2020. Though recharge shown as successful & amount deducted from my bank account, but recharge not reflecting in my mobile no. [protected]
                            I have contacted airtel customer care cell. They didn't help me or not shown any helping attitude. They asked to give details of transaction id which was not been saved in their app. I told them my transaction ref. No.[protected]
                            In view of above, i would like request you to do the needful as early as possible & oblige.
                            Airtel customer support has been notified about the posted complaint.
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                              L
                              Lalu RaWaT
                              May 1, 2020
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                              Website: Airtel online recharge

                              30/04/2020 46 46 recharge SBI Internet banking my airtel number [protected] amount cut Bank ok and recharge not done successful
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                                S
                                Shruti Patwal
                                May 1, 2020
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                                While recharging for ₹558 for 3gb i processed the recharge and app asked for the otp. as soon as i proceeded my balance got deducted without any recharge completed, And it happened twice. Please refund my money.
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                                  S
                                  Shruti Patwal
                                  May 1, 2020
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                                  Please provide information why my money is deducted from my account and recharge is not completed. Please refund my money on my account.
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                                    R
                                    Ramdina46
                                    Apr 30, 2020
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                                    Address: Aizawl

                                    From the 29th of April, my internet speed becomes suddenly slow. I recharged it on the begining of April for 3 months at 2GB per day. I can't even watch youtube as its always buffering even at 144p. So, people from Airtel can you tell me what's going on? If not I'm afraid that I might consider switching to other company.
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                                      S
                                      stephen Jeeth
                                      Apr 30, 2020
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                                      Dear SBI UPI User, ur A/cX0120 - debited by Rs548.0 on 30Apr20 Ref No[protected]. Download YONO @ www.yonosbi.com
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                                        K
                                        Kartick Roy
                                        from Kolkata, West Bengal
                                        Apr 30, 2020
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                                        Last 24 april 2020 I made a prepaid recharge of Rs.449.00 from my SBI Net banking, the amount deducted immediately and I got a message recharge declined by operator and the same amount will be credited within 5 to some days. Still today I have not received my refund amount.

                                        Airtel Sim Holder Name: Somnath Ghosh
                                        Airtel Sim No: [protected] ( Kolkata )

                                        Please do the needful.
                                        +1 photos
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                                        May 05, 2020
                                        Updated by Kartick Roy                                         Still today I didn't get any response from Airtel. Kindly pay back my declined recharge amount of Rs.449.00 at your end at the earliest.
                                        May 09, 2020
                                        Updated by Kartick Roy                                         Still Airtel didn't refund my declined recharge amount Rs.449/-.
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                                          I have applied for re verification of KYC on 28th Jan 2025, but Airtel has not completed the process. Now my outgoing is suspended. Please resolve soon as this is my primary number
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