Airtel Complaints & Reviews

A week ago my phone had suddenly stopped receiving signals and it was the sim fault, so i approached an airtel store and apparently the number is on someone else's name who isn't someone i know and they said it cannot be solved. Please look into the issue

The retail store of airtel are making me run everyday from one store to another since two weeks and after 3 sim swap attempts the sim does not register to service the rep at store tells me everything was successful but from backend they have some "problem" which they do not know of??
What the hell am i supposed to do? Can someone from higher authority tell resolve this issue im just trying to get my old number back because it was damaged coming out in this pandemic is really risky

This is my sim swap number: [protected]

Call me i[censored]r from sim swap dept of airtel: [protected]

It's been 2 weeks i've been running from one airtel store to another to get my sim swap in this pandemic, and after all the procedures my sim does not get registered to the network and the retail store always say "sir please buy another sim and try again" i e totally bought 3 sim cards and this problem does not go away, they say everything is right but from back end issue is there now someone tell me what the hell am i supposed to do when it's not even my fault who is disabling my sim.

Ph no of sim swap: [protected]

Call me if your the representative of backend who is responsible for sim swap : [protected]

Please help me i complain to customer care last 7 days before n still stoll issue of range we pay monthly money for airtel but still company cant give us proper satisfaction for good network please help me out with thia

My name is nirmal kumar, my cell no. [protected].

Put my connection in safe custody and wave the outstanding amount, no usage due to lockdown.

Details of broadband connection
My telephone number is[protected]
User id number is[protected] and relationship no. Is [protected].

Yesterday i recharge my services by prepaid of 149 for a month. From that time i get bad network service and most important when i open the some link like
http://bit.ly/2Gp80s6, and many more. I am not able to access it.
I providing the photo of your service issues.
Solve the problem as soon as possible..

Mr Mittal,
This is for bringing you to notice that your Airtel customers including me, are so frustrated to your company airtel dth service as I always pay 1000 on time for dth so that we family can enjoy to watch various serials but your company service and customer care doesn’t care about your customers and we couldn’t see a serials from past 5 days as it is showing weather condition error.
Sorry to say that you lost your another customer.
Salute to your rubbish company.

I had recharge my airtel no. [protected] online with an amount of rs.449 from bharti airtel web site itself on 29.06.2020 and payment made successfully by my bank account through net banking but my said no. Not recharge neither deducted amount not return to my bank account. Payment reference is [protected]igaiwflaq3.
Kindly do the needful as due to prevailing situation due to covid-19 my financial condition is not good.

Thank you

3 rd july 2020
D. Anitha

I have already registered a complaint regarding amount deduction. I was about to recharge my prepaid pack through airtel thanks app, amount was deducted from my sbi account but recharge was not done. The complaint status shows that it is been notified to the service provider and said amount will be refunded within 7 days. But till today i did not receive the refunded amount.

Please resolve this problem as soon as possible.

Since airtel isn't providing good network i wanted to port my number to idea, but i'm unable to generate upc each time i send sms i receive an text stating
Upc cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
I have tried to resolve the issue with airtel representative of my city and by contact ing customer support too.
No one could providing me the solution so i'm stuck with the issue and airtel
I had previously ported from idea to airtel and it's been more than 90 days but each time i tried to generate upc i loose 1 rs only and receive the same message as attached below

Pls advice and provide me feasible solution

I recharge my account yesterday (I. E., 2nd july 2020) of rs399 (Truly unlimited pack). The amount had been deducted but thr recharge had not been initiated yet.

I request the airtel services to resolve my issue as soon as possible.

Thank you.

Regards,
Burhan.

Recharge done through my airtel app but failed due to technical issues and transaction was also not showing in transaction history i am trying to customer care due to covid 19 no one is responding i understand the situation but recharge done on[protected] and amount debited is 558 time was 4pm and i had received from customer care transaction failed they told that amount will be credited by[protected] and amount not credited and also i again raised query they told that amount credited on[protected] till now it had not credited to my account i had already send the statement to airtel customer care [protected]@airtel.com now they are telling refund already processed

My wife's mobile no.[protected] was recharged on 2.7.2020
(17.35 pm) through bhim upi, using my icici account, for rs.598, the transaction id sent was[protected]. Eventhough, today is 3rd july 12.25 pm, my wife's mobile has been recharged by them. Eventhough i tried airtel customer number many times, there was no response. Please do the needful, since the validity expires (D) on 02.07.2020 and before the amount was received by bharatiairtelltdtnprepaid155.

The site which airtel has provided for online refund is not opening...

I have done prepaid mobile recharge of ₹399 on the before day through google pay, at first, the payment was processing and after few minutes it said transaction successful. But its been 10 hrs, i didn't receive any recharge.

I have insured my iphone x using airtel secure to get peace of mind

On june 28th, my handset fell from my hand and its screen broke. I immediately raised a request on airtel secure and uploaded all the necessary documents required, after 2 days time, i was informed that this claim is rejected as it is considered mishandling and is not covered under accidental damage.

This is extremely frustrating to me and airtel is losing all my trust. When a phone slips out of hand it is by accident and this cannot be considered user negligence. I would have accepted this as negligence if i was using the phone in an improper manner.in fact your tv advertisements, airtel shows a person walking on the stairs when the phone falls down.

It seems to me that airtel and the service partner is creating scenarios to not process the claim by unfair means. This is causing me a huge amount of frustration that airtel in whom i trusted telecom network

My Digital TV ID [protected] is registered with mobile no [protected]. Now I want to change my RTN. I have tried atleast 50 times in last 4 days and struggling to get this changed. On my one of tries I managed to change my registered mobile to [protected] which was acknowledged by the website informing that my new no will be updated in 24 hours which has not happened yet. I do not know whether this is 24 hours or 24 days. As per your fancies you change the scheme, all my subscribed channel went offline. Due to lock down I am struggling to get connected and have my new no updated so that once again I can subscribe the required channel required by my family members. Your IVR is useless for people like me nor I can find any other options to contact you. I do not know whether this complaint also will be attended. I have scanned QR Code and send SMS from my new number atleast 20 times but all in vein. Will somebody bother to call me or respond to me

Please refund in my bank account

I have requested for Airtel Broadband connection for Myself - Sankar Balakrishnan.

I am very much upset with the response that I get from airtel executive.
He was very much active till the payment "After the payment he is not picking my calls and no response and update from that person".

This is not acceptable. Please help me at the earliest.

Airtel connection details:
Request created date: 28th June
Amount : INR 3537
Caf number: 80310423
Paid through:http://www.airtel.in/payonline/?oa
Airtel Executive mobile number : +91 [protected]
I have attached the receipt for your reference.

My details are as follows:
Name : Sankar Balakrishnan
Mobile No : [protected]
Email Address : snkr.[protected]@gmail.com
Address: SJR Residency Apartments, JCR Layout 2nd Main Road, 1st Cross, Bhoganahalli Road, Panatur, Bangalore - 560103

Airtel does not carry SVBC 2 tamil channel, we put up with it. Now they want to discontinue SVBC on the whole. Does not make sense. Looks like Airtel only wants to cater to northindian customers