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Updated: Jun 10, 2026
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R
Rallabandi Venkateswara Sastry
May 4, 2020
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Address: Airtel India
Website: [email protected]

I paid electricity bill for₹1130 for tsspdcl on uniqe service number[protected] thru airtel wallet on 29-4-20 under their trxn no.[protected] but i received the message from airtel as "the payment made successfully to apcpdclob from my wallet."as the amount was wrongly paid to apcpdclob by airtel. My airtel wallet no. Is [protected]. The bill is showing outstanding till date in tsspdcl. The amount is not received so far by tsspdcl of telangana state. I sent mails to airtel about the issue but my problem is not solved yet. Pl help me in getting my amount refunded to my wallet at the earliest.
Regards,
R. V. Sastry
[protected]
[protected]
Airtel customer support has been notified about the posted complaint.
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Hello sir,
I have faced a similar issue with airtel payments bank. I have written many Emails and spoke to customer care too. They say the USC( Unique Service Number) what i have provided will automatically pay the bill to TS Electricity Board. I want to know if your issue was resolved for the same. If yes, was the bill cleared on time?
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Heera Rana's reply, Nov 16, 2020
Have your electricity bill got paid later ? Issue resolved? Everyone is facing the same issue for Telangana Electricity Bills ! God knows who is this apcpdclob? I too got paid electricity using Airtel bank wallet but still it shows unpaid ! Don’t know what to do !
Hi sir, i have paid electricity bill 1529rs. Through airtel payments bank UPI. USC no.[protected]. Transaction id.[protected].
Firstly the bill is failed. Then I was go to current office and I paid manually. Then after 2 hours. Failed transaction is succeeded automatically. I paid double. The next month bill is came. There no negative. Then i consult current office they told me your online payment is not came to us. Not updated in electricity board. Then where was gone my 1529rs. And what should I do. Please solve this issue.
My contact number: [protected]
Reply
Heera Rana's reply, Nov 17, 2020
Have your electricity bill got paid later ? Issue resolved? Everyone is facing the same issue for Telangana Electricity Bills ! God knows who is this apcpdclob? I too got paid electricity using Airtel bank wallet but still it shows unpaid ! Don’t know what to do !
Hi sir, i have paid electricity bill 1529rs. Through airtel payments bank UPI. USC no.[protected]. Transaction id.[protected].
Firstly the bill is failed. Then I was go to current office and I paid manually. Then after 2 hours. Failed transaction is succeeded automatically. I paid double. The next month bill is came. There no negative. Then i consult current office they told me your online payment is not came to us. Not updated in electricity board. Then where was gone my 1529rs. And what should I do. Please solve this issue.
My contact number: [protected]
Reply
I paid electricity bill for ₹481 for tsspdcl on uniqe service number[protected] thru airtel wallet on[protected] under their trxn no. [protected] but i received the message from airtel as "the payment made successfully to apcpdclob from my wallet." My airtel wallet no. is [protected]. The bill is showing outstanding in tsspdcl. The amount is not received so far by tsspdcl of telangana state. Pls help me in getting my amount refunded to my wallet at the earliest.

Regards,
K Venkata Sai
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Even I came across with same issue, please let me know, if your issue got resolved or not...?
Reply
manikanta912's reply, Jul 5, 2022
Even i faced the same issue .
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    A
    Akash Malya
    May 4, 2020
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    Address: Chhattisharh

    Airtel is not disconnecting my number 4039280 . I live in green Zone area. It is a fraud company :(
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      R
      Rajagopalan Narayanasamy
      from Chennai, Tamil Nadu
      May 3, 2020
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      Address: AirTel, Chennai,India

      Above customer id DTH was recharged for Rs.180/-today and Indian Bank also debited my s.b.acct but AirTel has not recharged, saying "transaction failed"!!!pl either update recharge before two days(expirry dt)else refund the amt.immediately
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        K
        kamaladatta
        from Mumbai, Maharashtra
        May 3, 2020
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        I tried to recharge my airtel mobile no. [ protected ] for rs. 558.00 through net banking on 23/04/2020 and the said amount was deducted from my bank a/c vide ref: transfer to[protected]inb bharati airtel ltd.-[protected]igaimwcpv9 but recharge was unsuccessful. I waited and expected that the said amount must be refunded to my respective bank a/c within a reasonable time but in vain. Next day i. E., on 24/04/2020 i again recharged my said mobile no[protected] for rs. 558.00 successfully vide ref. No.: transfer to[protected]inb bharati airtel ltd.- [protected]igaimykbe6. Kindly arrange to refund the said unsuccess recharge amount immediately. Bharati airtel should look into such lapses more carefully. Thanks
        Airtel customer support has been notified about the posted complaint.
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          C
          chotaajaykumar
          from Hyderabad, Telangana
          May 3, 2020
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          Since 27th april 2020, i have been facing network problem of no signal and says only emergency calls
          All my phone is of airtel and other mobile numbers have signal and able to make calls from my another airtel mobile numbers. I changed my mobile handset still saying no signal emergency calls only, this number matters a lot to me...!!! As all i am unable to make online transitions as i am not getting my otp and on top of it they have suspended my services (No incoming and outgoing both).
          This is my last recharge transactions details.
          Order id : [protected]
          Time : 4:44 pm
          Date : 27th april 2020
          Transaction id : [protected]
          Amount : 149
          Airtel customer support has been notified about the posted complaint.
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            N
            Nagalakshmi kolagani
            May 3, 2020
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            I ve wrongly entered the mobile no. While doing online recharge through google pay for my prepaid number. However when contacted the airtel service they said that it cannot be reverse back. Does this mean that one cannot make a mistake? Ive tried sending msg to 59109 and got a msg to send the details in the following format

            Subscriber number must be 10 digit and transaction id must be between 6 to 10 digits. Please re-send wrr[space]wrong_number[space]transaction_id[space]amount[space]right_number.
            Wrr [protected][protected] [protected]
            However, till now no response received.
            Kindly help.
            Details below.
            Recharge date :3rd may 2019; 10:53am
            Transaction:[protected]
            Amount :379
            Wrong no. :[protected]
            Correct no. : [protected]
            Airtel customer support has been notified about the posted complaint.
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              M
              Musharraf Ahsan
              May 3, 2020
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              Address: Pararia
              Website: Sbi kiosk ya you tube

              Sir mere yahan network bahut problem hai customer care ko call karne per sirf aswasan hi dete hai bahut jald thik ho jayega VILL KACHNA PO PARARIA PS SIKTI VIA MADANPUR PIN CODE 854333
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                S
                Shèkhàr Màlìk
                May 3, 2020
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                Hello sir/mam
                Mujhe parso ek call aya tha airtel ke taraf se bol rahe he aisa bol rahe the vo log mene uthaya or ghar bethe kam kar sakte he aisa bola gaya or starting me 1999 ka amt liya or mhjhe bola ki refund hoga badme firse bola 3710ka amt refund hoga dono mila ke or badme sham honeko aayi na in logone phone uthaya na kisi no se call kiya bank acc no pan no sab le liya in logo ne please help me yaar
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Srid123
                  May 3, 2020
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                  I recharged for Rs.50 on May-2-2020 the transaction was failed but the amount was deducted.
                  Help me out.
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                    A
                    Abhishek2001
                    May 2, 2020
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                    I mistakenly recharged my own number from airtel thanks app instead of my friends number. Here are the details. How to correct this recharge mistake.

                    Wrong Number - [protected]
                    Right Number - [protected]
                    Trans Id[protected]
                    Amount - 598

                    Thank you.
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                      M
                      Mukesh modak
                      May 2, 2020
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                      Hello,

                      I am having problem with receiving any king of OTP without recharge of Airtel company ... like balance enquiry, ATM withdrawal OTP or Internet banking, online any kind of website totally OTP service is off without recharge plzzz solve this problem Airtel company send OTP without recharge plz this problem face all Airtel cunsumer
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                        webatapp8
                        May 2, 2020
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                        Hi, internet issue in airtel
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                          A
                          Ashwin Pradaban
                          from Mumbai, Maharashtra
                          May 2, 2020
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                          I have recharged my airtel prepaid number [protected] in airtel.in website on 14/4/2020 for the recharge amount 149rs. My money got deducted but recharge is not done. Even the refund is not been done, it's more than 2 weeks of time.

                          As the recharge got failed i have tried recharging it again the same day, and it got successful.

                          Please refund the amount which got deducted in the first attempt of recharge.
                          Airtel customer support has been notified about the posted complaint.
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                          airtel
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                          webatapp8's reply, May 2, 2020
                          airte service issue
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                            J
                            jananicutie
                            May 2, 2020
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                            Dear sir/ madam,
                            My father had bought a mobile some four years back and was using dual sim.in that the number [protected] was working till 24th april 2020 but all of a sudden the services for the number [protected] stopped working and even well before the recharge amount expired and eventhough there was time for recharging it we paid an amount of rs.558/- through airtel thanks app via vijaya bank on 25.4.2020.

                            Kindly restore services for mobile number v. Jagannathan - [protected] as payment was made on 25.4.2020 via vijaya bank. Kindly do the needful as the tower is available at times but indicates that only emergency calls can be done via the number given above. Not able to make calls or use internet.
                            Airtel customer support has been notified about the posted complaint.
                            May 12, 2020
                            Updated by jananicutie                             Kindly restore services
                            May 13, 2020
                            Updated by jananicutie                             I submitted a complaint on 2.5.2020 to restore the services for the mobile number [protected] under the name of jananicutie but still not received any response. Kindly do the needful as I am not able to make calls or use internet and the ID number for the complaint is 2620312. Kindly update the status.
                            May 13, 2020
                            Updated by jananicutie                             To restore the services for mobile number [protected]
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                              A
                              Aishwarya Subramaniam
                              May 2, 2020
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                              Address: 12,75TH STREET,R.V.NAGAR,JAFFERKHANPET,CHENNAI-83.
                              Website: Airtel thanks app

                              I did recharge by airtel mobile by 598 with 40 rupees discount as on 1st may 2020... But when i submit the process the amount 558 got deducted from my account but the recharge was cancelled... Hence i request you to refund my amount to my official account. Please redeposit my money.

                              Application: airtel thanks app
                              Transaction id:[protected]
                              Amount: 558
                              Mob no: [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                swarajr
                                from Mumbai, Maharashtra
                                May 2, 2020
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                                Resolved

                                I was trying to recharge my phone for rs.598, i had a 50rs. Coupon on the mobile app, so i had to pay rs.548, money was deducted from bank but the recharge is not reflected in my account. Nothing is showing in transaction history (Neither successful nor failed). I didn't get any message as well, about the recharge or the refund.

                                Transaction id :[protected].

                                Please refund so i can proceed to recharge again.
                                May 4, 2020
                                Complaint marked as Resolved 
                                No response from company, got system generated refund.
                                Airtel customer support has been notified about the posted complaint.
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                                  K
                                  KeyRun9985
                                  May 2, 2020
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                                  Address: Bharti Artel India Pvt Ltd

                                  Amount debited from my bank account on 2-may-2020 but recharge not done when i tried to recharge my airtel mobile number from its official website. Tansaction value Rs.149/-.
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                                    R
                                    rahsai2
                                    May 2, 2020
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                                    Hi, i am rahul saini recently i have done a recharge transaction on mobikwik. But due to the user interface, i have entered wrong no during the transaction.

                                    Kindly reverse the same incorrect mobile no.
                                    I have already messaged the same information to “59109” but i got respond “no keyword found”

                                    Now please do the same on an urgent basis…. Details are as below….

                                    Date - friday, 1 may 2020 11:53 am

                                    Correct mobile number - [protected]

                                    You can contact me at [protected]@gmail.com

                                    Wrong mobile number - [protected]

                                    Amount -698

                                    Transaction id: mbk[protected]

                                    Operator ref:[protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      bharti89
                                      from ghazipur, Uttar Pradesh
                                      May 2, 2020
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                                      Address: vill-Bichom,P.S.-Rupa,Distt-West Kameng,Arunachal pradesh-790001

                                      The service provider airtel and vodafone, despite repeated request has been providing unbelievable interrupted voice and data services in a location where 600mw hydro project dam is located. Several verbal communication has been made by the public sector honor of the installation, however service have been become from back to worst even during the present, covid-19 pandemic situation. Neither the aarogya setu app could be accessed due to the negligence of service provider besides interrupting officials online activites.
                                      Your kind intervention for early restoration of the same is highly solicited.

                                      Amit paul
                                      Dgm (Civil), neepco ltd
                                      Kamneg hydro electric project
                                      Bichom, arunachal pradesh
                                      West kameng-790001
                                      Airtel customer support has been notified about the posted complaint.
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                                        P
                                        Parvez ahmad mansoori
                                        May 2, 2020
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                                        I have recharged my mobile number [protected] through net banking for rs. 558 on 24th april 2020 and bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account and the amount did not refund yet.
                                        The screenshot of this transaction attached.

                                        Regards
                                        Parvej ahmad
                                        Airtel customer support has been notified about the posted complaint.
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