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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 359

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I have ported my sim from dolphin to airtel but even after so many days i am not able to recharge the airtel number. Everytime it shows recharge failed when i select the operator as airtel and my incoming and outgoing services are stopped. But when i select the operator as dolphin the recharge is successful but my dolphin sim shows no service when i insert it in the mobile.
Please resolve this....
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A
anwar mulla
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recharge amount deducted twice

I tried recharge for two times for a same number and for both the money has been deducted....
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Address:Tc-17/1644, sreepadam, Katturoad, poojappura p. o.
Website:Airtel recahge

I have recharged through airtel thanks giving app and payment was done through upi bhim. My money rs 399 was deducted from my account but app is not showing that transaction and my pack is expired. Airtel customer care is not getting connected and its the worst experience. I want my refund or recharge to be done as soon as possible because it is expired...
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Address:Chandigarh

I have made the payment for fibernet connection for rs. 942 on march 18, despite the assistance given by senior and other team, we are still struggling with the internet connection. The caf [protected] and the transaction id is[protected]. The airtel executive visited us on april 4 and placed the set up box with no connectivity and assured us that the connection will be up and working by april 6. Then again the executive visited us april 12...
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S
Saikiranyeldi
from Nellore, Andhra Pradesh
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internet services

I am Airtel prepaid user and they are charging Rs 598 for unlimited calls and 4G internet for 84days. I have given many complaints to service provider that i am not getting internet even though it is showing as 4G it will take 2 to 3 mins sometime not even load Google home page....
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A
Akanksha.27
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airtel sim not working, since 2 days

Address:Hajipur, Bihar

My father's airtel sim is not working for two days now. We have checked everything, reinserting sim, checking settings but nothing worked. We called customer care too but no one picked up the call.
His number is [protected]. Please check the problem with this number.

Can some one please help assess the problem with the sim?
We recently recharged the sim too....
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R
rajkishor76
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prepaid recharge is not credited

Address:KESHAVPURAM KALYANPUR

I have recharged my mobile no [protected] with amount rs.698/- on 10 april 20 at 10.22 am through airtel app and amount paid through google pay. The amount has been deducted from my account but recharged has not happen till date. I have to again recharge with 598 on 12-04-20 to resume services.
Detail of recharge as below-
Upi transaction id —[protected]
Google transaction id — cicagkdhibzonq
Amount rs.698/-...
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jawaher thilaga
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new duplicate sim card

Address:chennai

Hi this is

I lost my mobile yesterday mobile no: [protected] could u plz block my SIM CARD and let me know the procedure to apply for a new duplicate SIM CARD and if there is any charge for that...?

with regards...
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I recharged my airtel number ([protected]) on (15/4/2020) through airtel app with rs 598.0. Then a message came saying that bill payment of rs 598.0 has been initiated towards your airtel mobile [protected]. Txn id :[protected]. The payment will get posted to your airtel account within maximum 4-hours.
But later it says that payment failed : your recent transaction for airtel mobile number : [protected], amount rs 598.0 and txn id...
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S
sudhakar0107
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wrong mobile recharge for airtel

I was recharged worng airtel number and raised complaint to customer support team but till issue not resolved.It is wrost support team and never seen this type of service....
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A
Ashruti Kesharwani
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regarding the refund of amount

I have done recharge of rs. 399 on airtel mobile no. [protected].. dated- 8/4/2020.
amount has deducted from my account, but recharge didnt complete. even i got the messege regarding refund. it has been around 7 days but amount has not refunded yet in my account....
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My complaint is regarding slow speed of airtel 4g. I bout this sim 2 months ago and whenever I am at home I can hardly open up Google on my phone, let alone browsing YouTube regardless of the fact that I am getting full signal bar. I think they are conning people by saying its 4g whereas it do no even comparable to 2g....
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T
Teesha Jain
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data recharge not reflected

I've recharged my data of 48rs that is valid for 28 days. The recharge is reflected but the available data is showing 0.0 MB....
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Address:BHAYANDAR mumbai

Llzz help me my [protected] num is 10 to 15 days left not work...
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H
Hitesh Palgouta
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excess billing on international roaming

My number +91-[protected]

I was on international roaming pack of 3999.
Intially i was told it will auto renew every month so i had selected this pack.
But it did auto renew by charging per day of 649+ tax for 12 days around and already bill is generated...
When they can auto renew pack they had to auto renew previous pack how can they renew any pack of there choice.. This is unfair and we shall pay this...
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Sumedh Mudgalkar
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wrong mobile number

Address:Donar Chowk, BhattiyariSarai mohalla, Digghi South, Darbhanga

My customer id is [protected]. But my registered mobile number dosen't belong to me. So please update my correct & recent number([protected]). Due to wrong number, i am unable to avail Airtel dth services. Please do this needful to me....
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K
kush pratap
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broadband installation request

I applied for a new airtel xstram fibernet broadband connection. Got call from airtel team (Phone no [protected]) on 16 march 2020 around 11.55 am and i was told to do payment of rs. 2828 against the new connection and i was assured of the installation on the same day by 6.30 pm. I did full payment on the same day by around 2.30 pm. However i told the concerned team that please look for the feasibility of the connection in my area then i will...
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S
Shubh own right
from Jhalawar, Rajasthan
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airtel wrong recharge

Dear Sir/Mam

I am regular customer of AP Bank.
And I am happy to using all the services. These time I am facing an issue due to app not working correctly I do by mistake my recharge on my current no. But actually I wants it into my another no.
Please transfer my Recharge to the actual no. Or refund me my money bank back by cancelling that Transactions.
So I am able to do reachrge it again on my correct...
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I had rechareged my airtel num([protected])money has been debited but no message of recharge has come or neither the number has been recharged...
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susiac
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refer complaint

Website:consumercomplaints.in

I am an existing airtel customer for more than 5 years.
I recharged my other airtel number using google pay app for amount of rs, 49:00
On april 13, 2020 at 12:33 pm
The amount had been debited from my bank account but recharge is not done.
I enquired on google pay. They said since transaction has been processed successfully.. The merchant (Airtel) has problem in processing recharge... So i am here..
I...
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