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Updated: Apr 22, 2026
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Airtel reviews & complaints page 359

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C
chotaajaykumar
from Hyderabad, Telangana
May 3, 2020
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Since 27th april 2020, i have been facing network problem of no signal and says only emergency calls
All my phone is of airtel and other mobile numbers have signal and able to make calls from my another airtel mobile numbers. I changed my mobile handset still saying no signal emergency calls only, this number matters a lot to me...!!! As all i am unable to make online transitions as i am not getting my otp and on top of it they have suspended my services (No incoming and outgoing both).
This is my last recharge transactions details.
Order id : [protected]
Time : 4:44 pm
Date : 27th april 2020
Transaction id : [protected]
Amount : 149
Airtel customer support has been notified about the posted complaint.
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    Nagalakshmi kolagani
    May 3, 2020
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    I ve wrongly entered the mobile no. While doing online recharge through google pay for my prepaid number. However when contacted the airtel service they said that it cannot be reverse back. Does this mean that one cannot make a mistake? Ive tried sending msg to 59109 and got a msg to send the details in the following format

    Subscriber number must be 10 digit and transaction id must be between 6 to 10 digits. Please re-send wrr[space]wrong_number[space]transaction_id[space]amount[space]right_number.
    Wrr [protected][protected] [protected]
    However, till now no response received.
    Kindly help.
    Details below.
    Recharge date :3rd may 2019; 10:53am
    Transaction:[protected]
    Amount :379
    Wrong no. :[protected]
    Correct no. : [protected]
    Airtel customer support has been notified about the posted complaint.
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      M
      Musharraf Ahsan
      May 3, 2020
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      Address: Pararia
      Website: Sbi kiosk ya you tube

      Sir mere yahan network bahut problem hai customer care ko call karne per sirf aswasan hi dete hai bahut jald thik ho jayega VILL KACHNA PO PARARIA PS SIKTI VIA MADANPUR PIN CODE 854333
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        S
        Shèkhàr Màlìk
        May 3, 2020
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        Hello sir/mam
        Mujhe parso ek call aya tha airtel ke taraf se bol rahe he aisa bol rahe the vo log mene uthaya or ghar bethe kam kar sakte he aisa bola gaya or starting me 1999 ka amt liya or mhjhe bola ki refund hoga badme firse bola 3710ka amt refund hoga dono mila ke or badme sham honeko aayi na in logone phone uthaya na kisi no se call kiya bank acc no pan no sab le liya in logo ne please help me yaar
        Airtel customer support has been notified about the posted complaint.
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          S
          Srid123
          May 3, 2020
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          I recharged for Rs.50 on May-2-2020 the transaction was failed but the amount was deducted.
          Help me out.
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            A
            Abhishek2001
            May 2, 2020
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            I mistakenly recharged my own number from airtel thanks app instead of my friends number. Here are the details. How to correct this recharge mistake.

            Wrong Number - [protected]
            Right Number - [protected]
            Trans Id[protected]
            Amount - 598

            Thank you.
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              M
              Mukesh modak
              May 2, 2020
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              Hello,

              I am having problem with receiving any king of OTP without recharge of Airtel company ... like balance enquiry, ATM withdrawal OTP or Internet banking, online any kind of website totally OTP service is off without recharge plzzz solve this problem Airtel company send OTP without recharge plz this problem face all Airtel cunsumer
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                W
                webatapp8
                May 2, 2020
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                Hi, internet issue in airtel
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                  A
                  Ashwin Pradaban
                  from Mumbai, Maharashtra
                  May 2, 2020
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                  I have recharged my airtel prepaid number [protected] in airtel.in website on 14/4/2020 for the recharge amount 149rs. My money got deducted but recharge is not done. Even the refund is not been done, it's more than 2 weeks of time.

                  As the recharge got failed i have tried recharging it again the same day, and it got successful.

                  Please refund the amount which got deducted in the first attempt of recharge.
                  Airtel customer support has been notified about the posted complaint.
                  View replies
                  airtel
                  Reply
                  webatapp8's reply, May 2, 2020
                  airte service issue
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                    J
                    jananicutie
                    May 2, 2020
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                    Dear sir/ madam,
                    My father had bought a mobile some four years back and was using dual sim.in that the number [protected] was working till 24th april 2020 but all of a sudden the services for the number [protected] stopped working and even well before the recharge amount expired and eventhough there was time for recharging it we paid an amount of rs.558/- through airtel thanks app via vijaya bank on 25.4.2020.

                    Kindly restore services for mobile number v. Jagannathan - [protected] as payment was made on 25.4.2020 via vijaya bank. Kindly do the needful as the tower is available at times but indicates that only emergency calls can be done via the number given above. Not able to make calls or use internet.
                    Airtel customer support has been notified about the posted complaint.
                    May 12, 2020
                    Updated by jananicutie                     Kindly restore services
                    May 13, 2020
                    Updated by jananicutie                     I submitted a complaint on 2.5.2020 to restore the services for the mobile number [protected] under the name of jananicutie but still not received any response. Kindly do the needful as I am not able to make calls or use internet and the ID number for the complaint is 2620312. Kindly update the status.
                    May 13, 2020
                    Updated by jananicutie                     To restore the services for mobile number [protected]
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                      A
                      Aishwarya Subramaniam
                      May 2, 2020
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                      Address: 12,75TH STREET,R.V.NAGAR,JAFFERKHANPET,CHENNAI-83.
                      Website: Airtel thanks app

                      I did recharge by airtel mobile by 598 with 40 rupees discount as on 1st may 2020... But when i submit the process the amount 558 got deducted from my account but the recharge was cancelled... Hence i request you to refund my amount to my official account. Please redeposit my money.

                      Application: airtel thanks app
                      Transaction id:[protected]
                      Amount: 558
                      Mob no: [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        swarajr
                        from Mumbai, Maharashtra
                        May 2, 2020
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                        Resolved

                        I was trying to recharge my phone for rs.598, i had a 50rs. Coupon on the mobile app, so i had to pay rs.548, money was deducted from bank but the recharge is not reflected in my account. Nothing is showing in transaction history (Neither successful nor failed). I didn't get any message as well, about the recharge or the refund.

                        Transaction id :[protected].

                        Please refund so i can proceed to recharge again.
                        May 4, 2020
                        Complaint marked as Resolved 
                        No response from company, got system generated refund.
                        Airtel customer support has been notified about the posted complaint.
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                          K
                          KeyRun9985
                          May 2, 2020
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                          Address: Bharti Artel India Pvt Ltd

                          Amount debited from my bank account on 2-may-2020 but recharge not done when i tried to recharge my airtel mobile number from its official website. Tansaction value Rs.149/-.
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                            R
                            rahsai2
                            May 2, 2020
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                            Hi, i am rahul saini recently i have done a recharge transaction on mobikwik. But due to the user interface, i have entered wrong no during the transaction.

                            Kindly reverse the same incorrect mobile no.
                            I have already messaged the same information to “59109” but i got respond “no keyword found”

                            Now please do the same on an urgent basis…. Details are as below….

                            Date - friday, 1 may 2020 11:53 am

                            Correct mobile number - [protected]

                            You can contact me at [protected]@gmail.com

                            Wrong mobile number - [protected]

                            Amount -698

                            Transaction id: mbk[protected]

                            Operator ref:[protected]
                            Airtel customer support has been notified about the posted complaint.
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                              bharti89
                              from ghazipur, Uttar Pradesh
                              May 2, 2020
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                              Address: vill-Bichom,P.S.-Rupa,Distt-West Kameng,Arunachal pradesh-790001

                              The service provider airtel and vodafone, despite repeated request has been providing unbelievable interrupted voice and data services in a location where 600mw hydro project dam is located. Several verbal communication has been made by the public sector honor of the installation, however service have been become from back to worst even during the present, covid-19 pandemic situation. Neither the aarogya setu app could be accessed due to the negligence of service provider besides interrupting officials online activites.
                              Your kind intervention for early restoration of the same is highly solicited.

                              Amit paul
                              Dgm (Civil), neepco ltd
                              Kamneg hydro electric project
                              Bichom, arunachal pradesh
                              West kameng-790001
                              Airtel customer support has been notified about the posted complaint.
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                                P
                                Parvez ahmad mansoori
                                May 2, 2020
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                                I have recharged my mobile number [protected] through net banking for rs. 558 on 24th april 2020 and bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account and the amount did not refund yet.
                                The screenshot of this transaction attached.

                                Regards
                                Parvej ahmad
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Sudha Shankar R Shankar
                                  May 2, 2020
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                                  Team,

                                  Airtel postpaid number - [protected]

                                  Since yesterday morning, there is no network tower showing on the sim card due to which incoming calls
                                  And sms are not coming. Have also tried switching off the phone and removing and reinserting the sim card
                                  Again but problem still continues.

                                  Please fix the issue urgently.

                                  Alternative contact number[protected]

                                  Regards,

                                  R shankar
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    srajagopalan
                                    May 2, 2020
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                                    This is to inform that an amount of rs.15099.28 in the month of jan 27, 2020 towards international roaming charges. I have not authorised this payment and not activated any international facility. I have written and also spoke to the customer care service of airtel many times for refund. First they have mentioned that they can refund some thing around 5000/- verbally during my telephonic conversation later when i asked for the confirmation there was no response. Till april i have been expecting and continuously following up with them but without any response. Later i have deactivated the airtel app in my phone and deactivated the si for the credit card. But to my surprise they have deducted an amount rs.790 on 27th march 20.
                                    I request you to nkindly investigate and get refund of the entire amount
                                    Airtel customer support has been notified about the posted complaint.
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                                      J
                                      Jerit Emmanual
                                      May 2, 2020
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                                      This has been a very big issue.Though the downloading speed of airtel is fine still the uploading speed is 0.3mbps at the most. In such a situation its seems to be impossible to upload important documents, photos, videos etc...The gaming experience also being worst due to slow uploading speed...kindly fix this issue as fast as possible.
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                                        S
                                        Suhan Panwala Altafbhai
                                        May 2, 2020
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                                        Address: New cq road ahemdabad, gujrat , india

                                        On1.05.2020. I forwarded recharge by paytm wallet of 219.the recharge is successful but the plan is not activated .Please activate plan .
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