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Updated: Feb 2, 2026
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A
Abhimanyu 3006
Apr 29, 2020
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I recharged on my number at 2:00 a.m. . The amount is deducted but my data and call services are not working
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    Nitish Kaushal
    Apr 29, 2020
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    Last night I recharged a number using phone pay app of 598 rps. But pack is not activated yet. My bank bank account also show money transaction. Please look into the matter this recharge is very important in this pandemic situation.
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      S
      Surjit30091972
      Apr 29, 2020
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      At around 1 am i recharged a phone number [protected] by paytm and paytm is also showing the recharge as successful and the number also recieved the message of recharge being successful but internet is not working on that mobile number and account balance is also not showing the data or any recharge i also called the number of transaction id of the airtel recharge but it is also switched off please kindly resolve this issue as soon as possible
      Airtel customer support has been notified about the posted complaint.
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        P
        Priya Khushlani
        Apr 29, 2020
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        I have recharged my mobile number through paytm for rs. 249on 29th april 2020and received an sms with recharge done successfull and transaction i'd[protected]. Paytm transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

        Regards
        Ranjeet
        Airtel customer support has been notified about the posted complaint.
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          E
          Enjoey
          Apr 29, 2020
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          Address: BHEL Ranipur Haridwar Uttarakhand

          Dear sir/madam,

          It is brought to your kind notice that on 25.04.2020 rs. 460/- has been deducted for airtel dth recharge from my pnb debit card vide trxn. Id.[protected] on 25/04/2020, ecom 406496 www.airte.in but message show trxn. Failed. The same message has been showed me twice at the same time. Please refund my above deducted amount in my account no. [protected]pnb bhel haridwar. Or add in my airtel account no. [protected]. Immediately.

          Thanking you,

          Very truly yours,

          Prem singh
          Airtel customer support has been notified about the posted complaint.
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            B
            Bhuvanesh Deena
            Apr 29, 2020
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            I have recharged my account [protected] today, I received the recharge message with tran id but i am able to see that from airtel app and also the recharge is not reflected in account and I'm unable to use the service even after I pay. Give me a solution.
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              N
              Nipan Das
              Apr 28, 2020
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              Resolved

              Address: Nalbari RLY Station colony , Dist- Nalbari

              My phone no is-[protected]

              Internet issue in my area for past 25days.

              I requested airtal team to slove my issue but they didn't response anything.

              My current location is - city-nalbari (Assam)

              My current internet speed is-

              download-26 kb/s

              upload -22kb/s

              please fix my problem as soon as possible. I hope you understand my problem
              Jan 5, 2022
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Apr 28, 2020
              Updated by Nipan Das               I complained to airtel by email, Phone call, Facebok but they didn't help me.
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                K
                Kilari 05
                Apr 28, 2020
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                Address: 4-1367 Ground floor,3rd right cross, Aravind Nagar, Patel road, besides Vishwatma Pyramid , Kadapa

                Since long time i have airtel subscription. Since 28th april 2020 my income and out going calls are blocked i don't have signel at all. I exausted by trying to reach customer support. I have submitted all my documents still my sim is blocked. Later i found "your recharge is pending"message in my airtel thanks app normally i do 84 days plans and still i have 30 more days validity i am not sure when and how much i need to pay them. This is not expect behaviour from airtel. Even to say if i have to recharge i need sim should be active as i will get otp to phone this airtel decessions makers has to think twice before loosing customer - thank you
                +1 photos
                Airtel customer support has been notified about the posted complaint.
                Apr 29, 2020
                Updated by Kilari 05                 I have spent 150 Rs to get new SIM with same number. Is this side(cheat) income by Airtel?
                May 01, 2020
                Updated by Kilari 05                 Could someone respond on this?
                May 01, 2020
                Updated by Kilari 05                 Someone called from [protected] while I was in meeting. Try call back the same number but switched off
                May 01, 2020
                Updated by Kilari 05                 One more call from [protected] who don't know local language or English and he is asking what is recharge amount, when is it, through what... Is there any commonsense..still 28 days validity is there and ...he asking recharge mode...what is happening with Airtel..????? Complaint is about "why my SIM is blocked while validity is there"
                May 01, 2020
                Updated by Kilari 05                 Out off 84 days still I have 28 days validity...
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                  P
                  priyarani uikey
                  Apr 28, 2020
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                  Address: 614- Amrai Parisar Bagsewaniya

                  TXN ID[protected]
                  Date - 24/04/2020 22:56:12
                  Amt. - 399.0
                  Mob. - [protected]

                  I had recharged Rs 399 on my mobile number from Airtel payment bank, even after the recharge was sucessful, my No was not recharged
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                    L
                    Lakshya elevators Elevators
                    Apr 28, 2020
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                    Address: Muradnagar ghaziabad

                    We have some airtel corporate connection.we have facing Many issue last six months.and also airtel team raising invoice deactivated no.which is not in use last 4 months.
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                      S
                      Sreedhar Bodiga
                      from Hyderabad, Telangana
                      Apr 28, 2020
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                      Attempt for prepaid recharge for my airtel mobile for Rs.598 with Txn ID[protected] from SBI A/c X5406 to Bharti Airtel (Ref#IGAIJLIL02) on 24th March 2020 failed. The money has not been refunded to my account as on 28th April 2020.
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                        M
                        MajorBala
                        Apr 28, 2020
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                        Address: 80, 14 CROSS, 20 MAINJ P NAGAR PHASE 2

                        I have paid my prepaid telephone no [protected] on 25 feb. 2020 for 84 days amount rs 379 refer[protected] city union bank. I got a msssage to recharge by 24 apr. When i sent a complaint no response was given. Again i got a message to recharge by 01 may2020. Suddenly today 28 apr connections were cut i could not make any calls. The days spent are 4+31+27 =62 where as money paid for 84 days. Why the services were discontinued abruptly despite i have lodged the complaint to nodal centre. Should i approach appellate next for an irresponsible action. Nodal centre ref abcsr#1234
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          Anmol Dang
                          Apr 28, 2020
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                          Address: J/B Section Of S.D.A Karamtoli Chouk Ranchi, 1

                          My no is [protected]. I was tring to recharge my no. Cause my balance was over but am unable to recharge due to invalid sim recently I have port my this no. From jio so please help me i want have this no
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                            S
                            SKR D DON
                            Apr 28, 2020
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                            Address: No. 9/147, Sheik Abdullah Nagar, 3rd cross street, virugambakkam Chennai 600087

                            17th April I made a payment for broadband connection, same day airtel executive was come and check for feasibility, then he say, There is no feasible in this area.. So my order cancelled but I didn't receive my refund amount of Rs. 2828/- for 3months payment... So kindly transfer amount to my account immediately... Thank you
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                              N
                              nishi2887
                              Apr 28, 2020
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                              Address: SJ-116 Shastri Nagar, Ghaziabad, Uttar Pradesh 201002, Ghaziabad, Uttar Pradesh 201002
                              Website: www.airtel.in

                              I have recharged my mobile number through net banking for Rs.149 and received an SMS with transaction reference of Rs. 149. Bank transaction was also completed sucessfully but my mobile is not recharged.I got message of regarding the rercharge, but no outgoing call, message is done from my number although, the amount has been debited from my number. But my number account balance is showing nil.
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                                S
                                Swapnaja Palimkar
                                Apr 28, 2020
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                                I paid postpaid bill of rs.470 on 16/04/2020...amount debited from bank account but recharge failed shown on app...I had to recharge again... How to get a refund?please help
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                                  K
                                  Kirti R Kapoor
                                  Apr 28, 2020
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                                  Address: india

                                  My network is full but still not be able to talk to anyone . call get connected but other person can't hear me . please tell me how it will resolve .
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                                    S
                                    shivashankara belur
                                    Apr 28, 2020
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                                    I have subscribed for the kannada and hindi channels from Airtel. ofrecent for 5 days quoting bad weather, they are not relaying many of the free channels, though other channels are working.
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                                      D
                                      diff_2013
                                      from Pune, Maharashtra
                                      Apr 28, 2020
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                                      I avail airtel landline and internet connection. Every month after the billing cycle is over they expect us to pay the bill by 15th of next month. I am bit surprised to find that this time they have shortened the payment window. Now they are expecting us to pay by just 6th of the next month which is almost 9 days in advance, when the world is battling with corona and there are overall relaxation offered by all government services and others for payments, i am bit surprised and disappointed to find that airtel wants money as earlier as they can. Even my electricity bill now says pay by 31-may-20 which is some relief. I do not know what is the issue with airtel. I am committed to pay by the due date but disappointed by this insensitivity of the service provider towards their customers.
                                      Airtel customer support has been notified about the posted complaint.
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                                        K
                                        Karthik Navada
                                        Apr 28, 2020
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                                        Address: #27/21,3rd cross,24th main, Puttenahalli main road , jp Nagar 7th phase, Bangalore-78

                                        Internet doesn't work properly, I have a 2gd daily plan but because of this issue internet is getting wasted I'm very much frustrated with this network
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                                          Recent comments

                                          I have applied for re verification of KYC on 28th Jan 2025, but Airtel has not completed the process. Now my outgoing is suspended. Please resolve soon as this is my primary number
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