Airtel Complaints & Reviews

Sir mene 7 march ko online payment ki thi quikr par vaha meri payment fail ho jati hai nd balance b cut ho jata hai airtel bank vale bol rahe k humari taraf se trasaction successfully ho gya but mera payment failed bata raha to kese succefully ho sakta hai mene quikr se b bat ki unka b koi sahi ans ni aaya mene quikr valo ko kaha b 7 march se 8 march tak k apna account statment share kar do vo b ni kiya me thak gya upar se lockdown me peso ki kami mene 15200rs ka trasaction kiya tha plz mera refund karva do...

My airtel number shows no service from 23rd march. I tried all possible solution like putting out sim and reinserting, switching on and off, also tried putting sim in another phone but all in vain, i called customer support and they gave me a solution to change sim card but at this hour of time thats not possible because of lockdown so need to wait till lockdown. But i am concerned about the tarrif plans which is going waste as unuable. Please resolve this issue.

I got problem with my broadband connection so i checked the app for diagnostic, didnt work.. I paid some which was showing pending.. However after doing i was still not connected... Im fed up with talking to customer care, i just couldnt reach the support team because of so many menu options.. Also spoke with the local employees who did the connection.. He is asked me to file a complaint.. On the customer care..:/ this is very disappointing because i think the solution is very simple here but the system is flawed.

Recharge wrongly send to another num

Wrong num [protected]

My num [protected]

Yesterday ₹2398 and ₹49 was deducted from my paytm wallet using airtel website. I have not done this transaction and i have never share any otp to anyone. Transaction done without any otp verification. I want my money back. Please help me to get my money. Here is my paytm wallet transaction id and order id for both unauthorized transactions. 1st transaction amount ₹2398 order id :[protected]
Transaction id [protected], 2nd transaction amount ₹49 order id :[protected]
Transaction id [protected]

Last 3 days my DTH SHOWING NO SIGNAL I am call to airtel customer services but representative not connect my DTH Number [protected]

Please resolve this issue.
Thankyou,
P Apparao
cell number [protected]

I am getting "NO NETWORK SIGNAL" in my Airtel postpaid number([protected]) from last 1 week even after multiple email follow up also, I am not getting any assistance on resolving my issue.As this is a corporate connection my professional position is getting much impacted due to this.

I am facing issue my mobile number [protected] during recharge. This number was bought has prepaid from hyderabad (Telangana circle). I have started facing this issue since a three months now. Earlier i was able to recharge my number

1. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with my mobile number [protected].

3. I tried with other person asking him to recharge my number but it fails.

Finally i unable to recharge my mobile number

I have contacted customer care, branch and even emailed but still my problem is not resolved. Kindly resolve at the earliest

Hiii my self javed iqbal, working in abu dhabi. I am an airtel user just before 3 weeks it stopped working. There is no network in my sim. I started to reach airtel customer care but i couldn't. This number is very important to me please help me in this.

I have subscribed to a airtel postpaid plan of rs 999/- on 22nd april 2020 (Upgraded from previous rs 699/- plan). On 23rd april 2020 (The very next day), it showed me a usage of more than 50 gb (In the airtel app). It is to be noted that my background apps do not consumed data as i always go for data usage mode. Hence, this analysis in airtel thank you app is completely unacceptable, misleading and impossible. This has happened to me previously too with my last plan of rs 699 hence data ended prematurely and i was forced to upgrade to rs 999/- as i ran out of option.in these hard times of lock-down, it is impossible to visit any local store. Moreover, internet connection is indispensable for my profession.

The attached image shows the data usage for just one day! Kindly refer it for my mobile number too.

Hoping for a quick remedial action from your end.

Satyajit chowdhury

Dear airtel,
I want to put to you notice that i have recharged an amount of rs 449 from the airtel app through bhim app. The money has been deducted from my account but recharge wasn't successful. I haven't received any message regarding this nor got the refund back. Please look into the matter and refund the amount as soon as possible.

Yours sincerely,
Dia

Last friday call for broadband service from airtel.
Person came and completed verification process and paid the amount immediately for faster service.
But from then one week passed no engineer visited the site for installation.
Also trying to reach to the person who. Came for verification.. All number switched off.
Neither cancelling the request or processing the request.

I'm Sugumaran and i got a new connection form Airtel xstream from 17 th April 2020. During the new connection payment 1st time i have paid Rs.2828 on 13th April 20 through your airtel using my Debit card. your office people said not received payment. But amount has taken my account.
Then 2nd time i have paid Rs. 2828 to airtel using Online payment on same day 13th april 2020.2nd times transaction amount also debited my account.
After 1 hr received a message saying 1st time transaction amount decline. But I am not received from airtel.
Our details is

My no is[protected]
Name : Sugumaran
Mobile no. [protected]
Pls refund the amount as soon as possible.

Regards,
Sugumaran

I am Santosh Kumar a regular Post Paid user of Airtel for a long time, I have more than 10
active connection with you.

But I am serious billing issue from your end & for the same, I had discussed with the customer
care, representative, many time and mailed the same, but not getting proper solution of mine issue.

Airtel has charged INR 5, 000 (approx)amount as postpaid for the Number +91-[protected], after discussion
they said they had activated international roaming it causes the High unbilled amount, I never
travelled anywhere other than India. So without mine consent how Airtel added this roaming pack.

I request you to please wave off this roaming amount & do the needful in this matter so that
I can pay the remaining amount to avail your services.

I wish to seek your attention on this matter because this Mobile Number is used in Bio-Medical
device for a critical medical issue, if this amount remains unpaid due to proper response from end
can cause a threat to the life of my patient, So need a prompt response from your end.

The purpose of this has been clearly stated to your representative while buying this SIM Card.

Previous Compliant ID - [protected] [27 March 2020] - Un-resolved from mine end. - [protected] [April 06th 2020 ] - Un-resolved from mine end.

I am using airtel dth services since two years from now. I was watching dd national (Channel no 148) and dd bharti (Channel no 151) regularly. Both of the channels are part of dd pack which is free of cost and for watching this pack we just have to take monthly recharge of 153 inr. While going through the airtel app it is showing that dd pack is part of your pack and can not be removed but since four days i am getting error 4 on all the channel of dd pack. On tv is is showing the error with message that the channel is not subscribed by you. When as per app dd pack can not be removed then why i am able to watch the dd pack. While complaining via app they are just raised service request thrice and closed it without even communicating and resolving the issue. I have sent several mails but no satisfactory reply was received. If problem can not be solved at the moment then at least communicate properly. It feels so difficult to communicate to tiny issues like this which will not take more than 5 min to resolve. But they have already wasted so much of my time and efforts to communicate. Please resolve the issue as soon as possible. If i have to make this much efforts for so tiny issues then i am not going to use dth services any more.

I have recharged my mobile number [[protected]] through net banking for rs. 399 on 21st april 2020 and received an sms with transaction of rs. 399. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Regards
Rubia

I am having error code 004 i.e. channel is not subscribed. but in airtel app my pack is showing that channel is part of your package. I am complaining since 4 days but they are raising service request and closing that request within few hours without resolving the issue . Customer care executives are not replying even after so many mails. I am getting this error 4 for DD pack which is free of cost and as per central government guidelines DD pack can not be removed. Airtel app is also showing that this pack can not be removed but on TV they are showing Error 4 since 4 Days.

Since last 10 days (From[protected], i am unable to make outgoing calls and use internet from my airtel sim ([protected]) inspite of having active recharge plan. After the problem arises due to lockdown it is not possible to reach the cutomer care representative. So, in thought of that i might have no balance, i recharged my airtel number again by 399 plan on[protected], but still the problem doesn't get resolved. Today on[protected] just to check i recharged my number with 10 rs. Broucher and then it started to work. They (Airtel) are just creating loot among their customers which is unbearable in this situation when everyone need good connectivity for their work.
Mobile number: [protected]
Customer name: syed aqib jalil
Network area: aligarh (Up west)

CAF NUMBER: [protected]
DSL:[protected]

Hi - I ordered for Airtel Broadband connection on 28-March-2020. It was a quarterly plan for the price 2828.00. Installation person came to my home on 12-April-2020 and confirmed that Interner connection is not feasible due to distance of my house location from the Internet box. I didn't got cancellation confirmation nor didn't got my amount of refunded.

As a matter of fact, on Airtel app it shows my account is active still, but i didn't even got the connection! When I reach out to them through email, I get calls from Airtel person that I'll get refund confirmation at least but haven't for so far.

On the Airtel app it shows I'll be billed soon. Please escalate.

Sir I am not able to register sim card no to my device sim airtel prepaid device samasong Galaxy A10 kindly do needful