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Updated: Jul 7, 2026
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I
Idhaya Kani
Jun 26, 2020
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I have done a recharge for a airtel number today at 7.33 p.m using airtel thanks app and used amazon pay gateway and amount got deducted from my credit card but recharge failed.that transaction is not showing in transaction history of both airtel app and amazon pay app.when contacted amazon pay they asked me to contact airtel customer care.please let me know the status of the transaction.

The login number for airtel thanks app is [protected].

Please let me know when I will get refund

There is no response from airtel on this.useless airtel customer care
Airtel customer support has been notified about the posted complaint.
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    K
    kaur Harmeet
    Jun 26, 2020
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    Address: Gurugram,Haryana

    Dear Sir/Ma'am,

    Yesterday and today i tried to do recharge for data pack but it showed technical error can't process further hence no recharge done
    But same amounts deducted from my bank account
    Airtel customer support has been notified about the posted complaint.
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      S
      sakthivel5484
      Jun 26, 2020
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      Address: TELESONIC NETWORKS LTD, GURGAON, 15TH. FLOOR, TOWER - C, DLF CYBER GREENS, DLF CITY GURGAON 179

      My employe id : 58296

      company not made payment in my PF Amount
      Airtel customer support has been notified about the posted complaint.
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        U
        Ullas Rathod
        Jun 26, 2020
        Resolved
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        Resolved

        Our village in on telangana and maharashtra border. We don't have any network connectivity. To access mobile internet or even to make calls we have to move to atleast 1 kilometer from my village. There are around 6 villages in our area with no network connectivity.

        Myself: ullas rathod
        Village name: mangilal tanda / andbori
        Pincode 504103
        Jul 1, 2020
        Complaint marked as Resolved 
        No reply from airtel side, pathetic customer service.Online education is a myth if network providers like airtel do not do their best by helping the customers with network availability
        Airtel customer support has been notified about the posted complaint.
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          A
          Aishu Karle
          Jun 26, 2020
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          Address: -
          Website: Airtel app

          You are using my daily data as your data reset timing is 11.30 pm and daily I lost my 500mb minimum data as yesterday's data is left on phone. Please reset your timing to 0.00am next day. As a student we have so many online lectures in this covid 19 situation so cope up with us. And give me my data. Otherwise I will have to complaint against you to higher authority.
          Airtel customer support has been notified about the posted complaint.
          Jun 26, 2020
          Updated by Aishu Karle           Stealing
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            A
            Aishu Karle
            Jun 26, 2020
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            Address: -

            You reset your data limit at 11.30 pm. And we lost yesterday's data pack and also next day data has been used. Its unfair to students like us as we have so many online lectures in this covid 19 situation.. You stole our data pack daily. Set your data usage limit at 0.00am next day otherwise we should complaint against your company to higher authority
            Airtel customer support has been notified about the posted complaint.
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              A
              amitesh rathore
              Jun 26, 2020
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              I buy 999 airtel broadband plan with speed 200mbps, but actual speed is 16 mbps
              Airtel customer support has been notified about the posted complaint.
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                A
                Annonymous250
                Jun 25, 2020
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                Today i am going to complain about airtel. I am currently using it's daily 1.5gb data pack. Today i didn't used even 50% of my total pack limit. Roughly i have used 300-400mbs of data. When i started a download of 600mb just after downloading 300mbs of data it gave me the message that i have used up 90% of daily limit. According to my data pack 1350mb of data is 90% of data. I have used only 700mb or less. The company always send a message of 50%usage but today i didn't received any such message. Please help me. The company is doing wrong.
                Airtel customer support has been notified about the posted complaint.
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                  J
                  Jayantkr564
                  Jun 25, 2020
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                  We applied for an airtel broadband connection in panchkula, haryana on 22.06.2020 (Application form no. [protected]. I had also made the payment for six months in advance but the person who came to us for further formalities of broadband connection is now delaying to provide us the broadband connection and it's been 4 days since we paid. Whenever we call him he used to give some excuse. We are in urgent need of connection. Please take immediate action.

                  Details of the person contacted to us:
                  Name: satish
                  Mobile no. : [protected]

                  My details:
                  Name: jayant kumar
                  Mobile no. [protected]
                  Email: [protected]@gmail.com
                  Address: h no. 970, sector-19, panchkula-134113
                  Airtel customer support has been notified about the posted complaint.
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                    I
                    Indraneel Kundu
                    from Hāora, West Bengal
                    Jun 25, 2020
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                    Dear Sir/Madam,

                    On 02/06/2020 I have recharged my mobile no [protected]. The amount got deducted from my Credit Card but the recharge was not successful. I have contacted the customer care service on 198 and they have intimated that they can see that there was an recharge of Rs. 349/- but that was not successful. They have asked me to wait for two hours and guided that if it is not reflecting then make a fresh recharge. The amount will returned back by 7 days. I have done second recharge of same amount on the same day accordingly. But till date my amount of first recharge which was not successful is not returned back to me.
                    Kindly resolve the issue on priority basis.
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      Rajiv Bhawar
                      Jun 25, 2020
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                      Address: Pune

                      Lead id is ecaf [protected]. I have paid money yet no status on installing the broadband. The person sandip patil ([protected]) is not giving evasive answers.

                      Airtel should either install the service or immediately refund the 6 months advance taken? Absolutely poor and disgusting service.

                      Rajiv bhawar
                      [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        Rituraj Das
                        from Chennai, Tamil Nadu
                        Jun 25, 2020
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                        I am getting missed calls from Airtel. They are harassing me. I am not able to connect to a support agent from the number 121 and 198.
                        Airtel customer support has been notified about the posted complaint.
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                          M
                          Mk1559884
                          from Powai, Maharashtra
                          Jun 25, 2020
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                          I am shifting from vizag to another place in odisa. I want to disconnect my broadband but there is no airtel stores opebed near to me and not able to call 121 to deactivate. Now they are saying to pay the charges or bill. But why i should i pay if i am not here and not using tge services. Even though tried to disconnect my services.
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            Ajjujah
                            Jun 25, 2020
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                            Address: Airtel,

                            Sir, today by mistake i recharged two numbers airtel prepaid [protected] and [protected] with the amount of 99 each where as the offer was for 98.. Pls do the needful and refund the money or if adjustable pls readjust it for the 98 rs recharge
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Siddhesh Nanoti
                              Jun 25, 2020
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                              Sir i had recharged to wrong ([protected]) number. Correct number - [protected]. Sir please 🙏 help to undo the recharge of 399.
                              Transaction id:[protected]
                              Airtel customer support has been notified about the posted complaint.
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                              This cannot be undone, it is the user's responsibility to check the number before recharge. You can contact the person who owns the number to help you.
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                                C
                                Champak kr Sarma
                                Jun 25, 2020
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                                Respected sir
                                I am c k sarma an airtel digital tv customer i/d [protected] with register mobile no [protected]. My name is wrongly written as p sarma. So you are requested to change my name to c k sarma.
                                With thanks
                                Airtel customer support has been notified about the posted complaint.
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                                  M
                                  meerastephen
                                  from Bengaluru, Karnataka
                                  Jun 25, 2020
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                                  Resolved

                                  Address: Thodupuzha

                                  It was informed that a new tower was setup near this region on 23/06/202, after which the speed seemed to reduce significantly. Kindly take this issue into consideration asap, as our work and studies are affected heavily.

                                  As i am an employee following work from home policy it is a requirement that an internet speed of minimum 3mbps is required and for the past one month it was fine. Now the speed is constantly below 1 mbps.
                                  Jun 28, 2020
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
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                                    N
                                    Niranjanyabays
                                    Jun 25, 2020
                                    Resolved
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                                    Resolved

                                    In airtel app i recharge throw netbaming but amount debited but transaction failed... Check and do the needful..
                                    Jun 25, 2020
                                    Complaint marked as Resolved 
                                    app : airtel thanks app Recharge throw net banking amount debited but transaction failed ..i lost 379 rs ...bank debit message i attached as an image
                                    Airtel customer support has been notified about the posted complaint.
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                                      J
                                      Jaichawla
                                      Jun 25, 2020
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                                      I disconnected airtel for very bad network connection with not service and informed them by email, phone, text messages during lockdown and went in person after lockdown but they are still billing me every month. All my attempts to call them are futile. Please help and advise.
                                      Airtel customer support has been notified about the posted complaint.
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                                        V
                                        Vanshika tiwari
                                        Jun 25, 2020
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                                        Address: 20, A yogendra vihar naubasta kanpur
                                        Website: [email protected]

                                        Please sir, stop this installation process of mobile tower because we had a pregnant woman in our house. And it's harmful radiation can affect the heath. Please show some humanity please
                                        Airtel customer support has been notified about the posted complaint.
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