Airtel Complaints & Reviews

Dear sir/madam,

I have taken a new broadband connection registered with number [protected] in the name of pankaj kala. On 26th may 2020 at the time of connection registration,
Due to network issue first time payment of rs.9617 got paused so i repaid the same amount.
But somehow when i saw my bank statement amount is been debited twice. I request you to please transfer rs. 9617 amount to the source account number back.
I paid through yes bank credit card and my payment due date is 09/07/20, so i have to pay interest if money not paid..

Below are the two txn id for my airtel xstream broadband account number - [protected]

Txn id[protected] and txn id 52306378 for amount rs. 9617.

Request you to process back the 9617 rupee at earliest to the source.
I am unable to reach airtel persons and also airtel customer care.

Thanks & regards
Pankaj kala.

I have port from vodafone to airtel that is too for postapid. Even though am not able to connect to this number my deactivated status is it some type of scam all my bank account and everything is linked to it is this a scam..

I buy online airtel dth conection. After airtel servicer coming my home they telling they cant fix airtel dth in my home. After icall agency they not picking my phone also i send custmer care mail. They are not refunding my amt

Please update on the refund request on caf number – [protected] as its been 25 days. The payment of rs.2122 was made on 6th may 2020 against transaction id[protected]. My documentation was not completed as my passport validity got expired. Hence, i am not taking the broadband connection from airtel anymore.
I called the customer care from 2 months and also visited the airtel office kankurganchi branch on friday, 5th june 2020 and many times further and they refrained from raising service request ticket for me and said this will be done via mail only as they cannot find caf no.in your airtel system.

Below are the details provided:
Lead id provided by customer care – 41_[protected]
1. Caf number - [protected]
2. Installation address - p/173, 2nd floor, cit road, scheme 6m, kankurganchi, kolkata -700054
3. Applicant name and number - shilpa kheria (Mobile - +91-[protected])

Mai airtel ka bahut he purana upbhokta hu. Mai eska lagbhag 2 saal se 1.5 gb /din ka recharge krata hu aur mai eska data use nhi kr pata hu. Kyo ki eski net speed buffring krte hai aur mai koi bhi app kholta hu to wh chalta nhi. Maine airtel ke costumer mai bahut bhar complaine bhi ki lekin koi sunwai hi ho rhi hai.

Hello,
I am Swapnil Rahane.
From last 3 days I am trying to connect to your customer care executive. But ivr and all that stuff doesn't help to connect.
Then somehow I managed to put a request for set top box upgrade. And I got this message.
Hi! service request for Airtel DigitalTV [protected] is successfully generated with reference no.25512039. Your safety is a priority to us. To know the precautionary measure taken by us, click here https://bit.ly/Safety_Update. For applicable charges, click https://bit.ly/2N70H9g. For more assistance, please call [protected].
Still I have not received any response from your customer care team.
Then I tried calling on given no. In message it's not in service because it's not recharged.

Is this the way of Airtel Thanks... helping customers.

Then I sent a email on their email id...
Still no response.

They are only interested to join new customers.
They don't care about old ones.
I can say this because they responded me for a new connection.

The customer care executive don't even take a step to register our enquiry...

Pathetic Airtel DTH after sales...

Signal issues appear for K TV & Vijay TV, for over a week.
All other channels are fine.
When contacted customer care, they asked to check a few troubleshooting actions, which did not resolve the error.
To resolve the error, Customer Care executive was asking for engineer visit, and need to pay Rs.150/- for the visit.
I declined to get charged for the issue, which is, in my opinion, not because of my equipment or connection.
Please help me to get the issue resolved as soon as possible.

I recharged my Airtel dth account (Rs 658) on Saturday (20th June, 2020) but the recharged amount wasn’t reflecting .
Also, the money got deducted from my account and by no means have I been able to contact the customer care directly and neither has any solution been provided to me regarding the problem.

I am recharge on phone pay i go payment on account but not recharged mobile please help

I did a recharge of 98 rs. From the airtel thanks app, the money was deducted from my account but the recharge was not done. This happened to me one time before too but it was a small recharge so i did not mind but this is stealing. You are just stealing money from your trusted clients, i will change my network as soon as i get my money back

Dear sir,
We have airtel fixed line [protected]
This fixed line we are using last 1 and half year because of lockdown our office is closed from 26 march 2020 and we got 33266.46 rupees so our office is closed so how we can pay this to much in this lockdown situation we don't have to much money so please reduce our bill
Thanks and regards
Sky garuda developers.

I have been using airtel for the past 4 years and I have not had this problem before. It was fine till 5am yesterday and suddenly it says not in service and at first I thought it was my phone but when I connected to WiFi it gets connected. I even opened my airtel thanks app and it says NA. Please help me with this as I’m unable to contact any of my friends and family as they are worried.
Airtel pls solve this issue.

Someone call and message me. He thrate me. Pleae give me. Please give me his name please sir help me to find the person

Having several times complained to airtel but no resolution
Every time electricity is out, airtel network is out leading to complete no service
Unable to make calls and receive calls and no data
Airtel mobile number : [protected]
Location : karnataka banglore

M y airtel number showing no service.

Kindly help to get solved

Txn amount rs 1498 done on 23/06/2020 via axis net banking reference no. - [protected]. Mobile no. [protected]
Got the message from airtel that payment failed. Txn id[protected]
But amount is debited from my bank account... Got it confirmed from the bank.

Reques refund asap

I have done a recharge of rupees 598 on a wrong airtel number which is
[protected]
And my correct number is
[protected].
I want to get a refund.

Experiencing very poor signal strength in our area kothar teh. Shahpur distt. Kangra himachal pradesh 176208 due to this i am unable to use internet.

No signal airtel postpaid [protected]

There has been a huge misunderstanding due to the unfortunate situation and havoc caused by covid-19. It is to be noted that we had opted to shift the connection to a new location on 14th march and the same was executed on 15th march successfully. After which, one of our colleagues was diagnosed with corona-virus and we were soon asked by the local authorities to self-quarantine.in the midst of all this, lock-down was announced and we never got the chance to rejoin the office. However, sometime in may (Can't recall the exact date), we opened our office when it was allowed by the govt. Unfortunately, we again had a case, in the neighbour this time and our office location was declared as the containment zone due to which we had to again shut our office. You can substantiate it by checking our data usage.

I request you to kindly amend the bill as per our usage during this period.

Our account has been inactive since 6th may and yet we are being billed till date. Request you to stop billing till our account is reactivated and waive-off the charges been levied post bill generation, if any.in our calculation, the net payable amount comes out to be ₹1300.63. We assure to pay the charges within 24 hours of such adjustment and reactivation of services. We are opening our office on monday i. E. 15th june so, you can activate our account immediately.