Airtel Complaints & Reviews

My airtel sim card is locked and its asking for puk code. So i called on the customer care number (121) but they were asking for the date of birth in dd/mm/yyyy format but after inputting it, it says that the date of birth is wrong how is that possible, how come it shows wrong. Here is some issue with their system. I need help here because my sim card is locked and i am not able to connect to the executive due to the corona virus outbreak....

I have recharge my number
From airtel website but after deduction of
Recharge amount from my account it flashing msg.
To create an account with airtel and aking for imps and other detail which i don't have,
And i dont want to create an account you should ask
To create account before deduction of amount not after that!!!
You are just forcing people to create account with airtel which is not good!!!
Kindly give back my amount which is rs.219 transaction id is
[protected] & amound deduct on 12 april 2020 at 16:41 to account
Airtelin. [protected]@icici
My contact email ([protected]@gmail.com)

Here i am using my airtel prepaid number since last 5 years.Wanted to change prepaid to postpaid ... when entering my number it was showing Please Enter a Valid Prepaid Number.

I used new superhero feature to recharge my friend's mobile through My Airtel app that showed recharge failed buy money deducted from my account.

The worst thing is there is no log (history) of it.

The number registered with my mobile is [protected] and the number I recharged is [protected]

I accidently recharged airtel prepaid (Mumbai circle) number [protected] twice with same (149) plan. Please I want to undo the second recharge. Please thank you.
Transaction id is[protected].
The number I recharged is [protected]. I want to undo the recharge I did for second time.

Hi team,

This is regarding my airtel sim [protected]. I have sent them emails and tried to reach them thought calls and email services i still did not get a response i dont want to pay bill for the service for the sim that i am not using. As i keep getting notification to pay the bill and this is fustrating me. They just send a automated email to authenticate the sim, the old sim i was using was for internet connection i dont have services for calls and messages so i am not getting otp to that number or the alternative number given either to authenticate as requested. I am not paying aything that i am not using.

Please have it resolved for me at the earliest.
My contact no. [protected]

I have pasted the below email that i has sent airtel earlier.

This is regarding my internet connection sim card which i had been using for a very long time the number is [protected], and i would like to cancel it.

I have recently got another dual airtel sims with good offer the number for the new sim is [protected] and [protected] at the time i called the airlet customer service i was not able to reach them because of the covid19 situation hence i checked on the airtel application there was no option to have it cancelled.

Please have the old number that is [protected] cancelled and i would not be able to pay the bill which is generated after i brought the new sim as i stopped using it. It is not anyone mistake to blame because i tried to reach on my end to customer care due to covid situation no one is available i am not able to reach none i tried couple of times. I did not know i would get a response for my email. I am thankful i could reach some one through email services please look in to this as soon as possible and i don't want to receive another bill payment message.

Revert to me at the earliest.

Please cancel only [protected] this number.

Regards,
Manjunath

I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

Wrong number — [protected]
Amount — 598
Correct number — [protected]
Operator transaction id — [protected]
Upi id - [protected]@okicici

I am facing issue my mobile number [protected] during recharge. This number was bought has prepaid from pune (Maharashtra circle). I have started facing this issue since a long time. Now during covid19 i don't have other options for recharge.

1. Unable to recharge from airtel wallet.

2. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with my mobile number, it is working fine with other airtel number.

3. I tried with other person asking him to recharge my number but it fails.

Finally i unable to recharge my mobile number.

I have contacted customer care, branch and even emailed but still my problem is not resolved. Kindly resolve at the earliest.

My alternate number is [protected]

I am not able to recharge number online during covid19.
1.Tried with Airtel online,
2.customer care automatic call recharge, airtel app,
3.paytm,
4. googlePay,
5. phonePay etc.

Not able to recharge for [protected].

Please recharge for above number through online portals.

Dear team,

Hi i am, Rakhi bayen.
Today i have done a recharge transaction through airtel my money (Airtel app). But due to user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already tried to connect to customer care several times right after I did the recharge, but they didn't pick up. I also sent emails with the problem. But I got only automated reply. No solution.

Now please do the same on urgent basis…. Details are as below….

Date - 20/04/2020 9.47 am

Correct mobile number-[removed]

Wrong mobile number-[removed]

Amount -598

Transaction id[protected]

Payment mode - Netbanking

Sim card no servies bata raha hai aur call bhi nahi lag rahe na kuch ho raha hai plz sovle my problem

When i ported in nto airtel the network coverage was fine and internet and calling experience was excellent... But as so many regional customers ported in into airtel in free port in schems it made the internet speed and calling pathetic... The towers in our area has to be calibrated. I am facing this issue since last 3 months... I have given by area code and cell details
I hope issue will get resolved as soon as possible
Mobile no:[protected]

Dear team,

Hi i am, Rakhi bayen.
Today i have done a recharge transaction through airtel my money (Airtel app). But due to user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already tried to connect to customer care several times right after I did the recharge, but they didn't pick up. I also sent emails with the problem. But I got only automated reply. No solution.

Now please do the same on urgent basis…. Details are as below….

Date - 20/04/2020

Correct mobile number-[removed]

Wrong mobile number-[removed]

Amount -598

Transaction id[protected]

There is a problem in signing in google account as a result I am not in position to browse my YouTube app.please resolve the problem.

Airtel Sim can't work and network has broken

Aircel recharge failed but amount deducted On 4th april 2020 iam doing airtel recharge of rs 216 but its failed And my money got deducted i was doing recharge from HDFC netbanking I email my issue to [protected]@airtelbank.com but i Not get my deducted amout

On March 24th onwards my mobile number deactivated without any notification.
More than 25 days I have no options to find out the way, how to reach the Airtel Team (bcoz of COVID-19). my prepaid validity of the pack is reduced day by day
I missed my clients' calls for more than 25 days.

My number: +[protected]
On march 30th onwards my mobile number deactivated without any notification.
More than 20 days i have no options to find out the way, how to reach the airtel team (Bcoz of covid-19).
March 28th only recharged my prepaid pack (Order no.[protected]. Till the validity of the pack is reduced day by day (How it happen?).
I missed my clients' calls for more than 20 days.

Hello sir i am Abhishek raj from Ranchi Jharkhand sir i want to know my date of birth of this number [protected]
Because my sim is locked and required. Date of birth when I contact to customer care
Thanks you

Hello, i'm using your network (4g pack) for the last 10 years. I have recharged for unlimited pack amounting to inr.598 through online on 14th apr'2020. The transaction was failed but the amount has been deducted from my bank a/c. Till date it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. 7 days got over till now and i'm not sure what steps you've taken so far. I'm losing my interest for these periods. You cannot expect the customer has to raise a query to you asking refund. Waste of my time and your time. Try to be a customer friendly. The details of the failed transaction status are mentioned below for your reference. Expedite your process. Thanks airtel mobile no : [[protected]] amount of recharge : inr. 598 - 50 (Discount) = 548 date of transaction : 14th april 2020 airtel transaction id : [[protected]] bank name : hdfc bank bank reference no : utib[protected]] bank narration : [bhartiairtellimite]-citrusairtel