Airtel Complaints & Reviews

Mai airtel ka bahut he purana upbhokta hu. Mai eska lagbhag 2 saal se 1.5 gb /din ka recharge krata hu aur mai eska data use nhi kr pata hu. Kyo ki eski net speed buffring krte hai aur mai koi bhi app kholta hu to wh chalta nhi. Maine airtel ke costumer mai bahut bhar complaine bhi ki lekin koi sunwai hi ho rhi hai.

Hello,
I am Swapnil Rahane.
From last 3 days I am trying to connect to your customer care executive. But ivr and all that stuff doesn't help to connect.
Then somehow I managed to put a request for set top box upgrade. And I got this message.
Hi! service request for Airtel DigitalTV [protected] is successfully generated with reference no.25512039. Your safety is a priority to us. To know the precautionary measure taken by us, click here https://bit.ly/Safety_Update. For applicable charges, click https://bit.ly/2N70H9g. For more assistance, please call [protected].
Still I have not received any response from your customer care team.
Then I tried calling on given no. In message it's not in service because it's not recharged.

Is this the way of Airtel Thanks... helping customers.

Then I sent a email on their email id...
Still no response.

They are only interested to join new customers.
They don't care about old ones.
I can say this because they responded me for a new connection.

The customer care executive don't even take a step to register our enquiry...

Pathetic Airtel DTH after sales...

Signal issues appear for K TV & Vijay TV, for over a week.
All other channels are fine.
When contacted customer care, they asked to check a few troubleshooting actions, which did not resolve the error.
To resolve the error, Customer Care executive was asking for engineer visit, and need to pay Rs.150/- for the visit.
I declined to get charged for the issue, which is, in my opinion, not because of my equipment or connection.
Please help me to get the issue resolved as soon as possible.

I recharged my Airtel dth account (Rs 658) on Saturday (20th June, 2020) but the recharged amount wasn’t reflecting .
Also, the money got deducted from my account and by no means have I been able to contact the customer care directly and neither has any solution been provided to me regarding the problem.

I am recharge on phone pay i go payment on account but not recharged mobile please help

I did a recharge of 98 rs. From the airtel thanks app, the money was deducted from my account but the recharge was not done. This happened to me one time before too but it was a small recharge so i did not mind but this is stealing. You are just stealing money from your trusted clients, i will change my network as soon as i get my money back

Dear sir,
We have airtel fixed line [protected]
This fixed line we are using last 1 and half year because of lockdown our office is closed from 26 march 2020 and we got 33266.46 rupees so our office is closed so how we can pay this to much in this lockdown situation we don't have to much money so please reduce our bill
Thanks and regards
Sky garuda developers.

I have been using airtel for the past 4 years and I have not had this problem before. It was fine till 5am yesterday and suddenly it says not in service and at first I thought it was my phone but when I connected to WiFi it gets connected. I even opened my airtel thanks app and it says NA. Please help me with this as I’m unable to contact any of my friends and family as they are worried.
Airtel pls solve this issue.

Someone call and message me. He thrate me. Pleae give me. Please give me his name please sir help me to find the person

Having several times complained to airtel but no resolution
Every time electricity is out, airtel network is out leading to complete no service
Unable to make calls and receive calls and no data
Airtel mobile number : [protected]
Location : karnataka banglore

M y airtel number showing no service.

Kindly help to get solved

Txn amount rs 1498 done on 23/06/2020 via axis net banking reference no. - [protected]. Mobile no. [protected]
Got the message from airtel that payment failed. Txn id[protected]
But amount is debited from my bank account... Got it confirmed from the bank.

Reques refund asap

I have done a recharge of rupees 598 on a wrong airtel number which is
[protected]
And my correct number is
[protected].
I want to get a refund.

Experiencing very poor signal strength in our area kothar teh. Shahpur distt. Kangra himachal pradesh 176208 due to this i am unable to use internet.

No signal airtel postpaid [protected]

There has been a huge misunderstanding due to the unfortunate situation and havoc caused by covid-19. It is to be noted that we had opted to shift the connection to a new location on 14th march and the same was executed on 15th march successfully. After which, one of our colleagues was diagnosed with corona-virus and we were soon asked by the local authorities to self-quarantine.in the midst of all this, lock-down was announced and we never got the chance to rejoin the office. However, sometime in may (Can't recall the exact date), we opened our office when it was allowed by the govt. Unfortunately, we again had a case, in the neighbour this time and our office location was declared as the containment zone due to which we had to again shut our office. You can substantiate it by checking our data usage.

I request you to kindly amend the bill as per our usage during this period.

Our account has been inactive since 6th may and yet we are being billed till date. Request you to stop billing till our account is reactivated and waive-off the charges been levied post bill generation, if any.in our calculation, the net payable amount comes out to be ₹1300.63. We assure to pay the charges within 24 hours of such adjustment and reactivation of services. We are opening our office on monday i. E. 15th june so, you can activate our account immediately.

1 week back airtel received advance payment for new airtel xtream connection for 3 months and the executive promised to provide services within 24 hours
But in turn all the airtel executives have been ignoring our calls and all the executives call and ask for the caf number but no response

It has been a week since airtel is wasting my time if you can not provide services please initiate my refund i would rather go to other networks and i will close all the other lines i have and shift to jio telecom

I believe what jio did to these telecom companies is correct
You guys deserve this

Airtel only does fake promises
And just fake advertisements

I would like to file a complaint in the consumer court against airtel no matter of the expenses incurred, i feel airtel should realise it’s weakness

Contact
[protected]
[protected]

Hi, i am really very sorry to lodge this complaint against airtel as the services is really very satisfactory regarding the calls (Quality) & also the data quality & services. However despite having total dnd services i am receiving unnecessary promotional sms as well as daily flash promotional messages from the company which is extremely irritating. On checking my dnd status i found that my dnd has been cancelled by them somehow & therefore i again lodged a full dnd activation service on 17.06.2020 to stop all promotional messages & the irritating flash promotional messages that i am constantly receiving. On calling the 1909 customer support & requesting them to stop the promotional messages & the flash messages they called me back from the number [protected] around 12.28 pm on 22.06.2020 and said that the full dnd will soon be activated & all promotional & flash messages will be stopped from their end as soon as the full dnd service is activated. However they called me around 3.53 pm on the same date from the same number and said that they will not be able to stop the flash messages & i have to stop it from my phone message settings when i have already stopped the flash messages settings for airtel from my phone sim toolkit. They are refusing to stop sending the flash promotional messages from their end & are asking me to block it from my phone settings or to take my phone to the customer care to get the settings done. Please help as they have cancelled my full dnd services which was activated by me when i started this connection and despite requesting another full dnd they are refusing to stop sending the promotional flash messages from their end and are asking me to stop it from my phone settings though i have total dnd as well as stopped the flash messages from my phone sim toolkit settings. Please help stop all promotional sms as well as flash promotional messages that i am receiving from airtel.

Please note in my airtel i am receiving many fraud call plz check your system to block or minimize fraud call to customer. Just now received from[protected]

Dear team,
Complaint is already raised in airtel thanks app... On 31st may 2020. But till date no response from airtel team.. Its showing on hold... From last more than 25 days... And on digital platform or in tv advertisement airtel is saying they are giving services in lock down period to their customers and customers complaint is 0...
So i request you to please be on your words which your saying to all your customers... And resolve my issue asap...

I m facing a huge issue here... Dont break my trust on you...

Service request details[protected]
Service request details[protected]

Plan 999/- postpaid

Primary number - [protected]

Address - plot no 8 balaji nagar near mother teresa convent beside maa bhawani hospital pardi punapur road.. Nagpur 440035

I also visited my nearest airtel store, they are very corporative.. They also dropped the mail to respective teams but no response are getting they said...

So team,
Its my request if you are focusing on sales number... Or for new customers registration... Please ensure you will provide services to them on time...#please dont break customers trust..

Thanks and regards,
Rajat jain