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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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M
Meenaxi Rajput
Apr 25, 2020
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Disconnection of broadband [protected]_kk as mmediate effect as i am trying to reach Airtel customer care via phone email but didn't get any response.
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    Karthik Vadivel
    Apr 25, 2020
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    Hello sir,

    Unable to create the reference no.in airtel app and i have tired much time to create it. Not having option to create the create the service request

    I have tired to create the compliant for loss of data in one second of time i have lost 233 gb. Because unable to create the service request any app and sites. And i have called multiple times in 121. I couldn't reach anyone.

    Yesterday it was showing the 230 + including the long validity of 150 gb. Suddenly i got two messages at the same time of 50% over and 75% over in the message. After checking the data it's showing the 30 gb alone. Seriously i'm saying i didn't use that much data. It's literally fake us badly how possible we can use that much in one day for me. I'm the only person using the internet in the home.

    It's it trick to buy smart data??

    I'm regular paying bill and i watch the data balance regular way. Please don't cheat us like this...

    Past 7 plus year i was being with airtel broadband it's first this much 200+ gb gone in one day.. It trick to buy data back??

    Please see the attached message in one second 30 gb gone

    Also why your taken the long validity of the 150 data.

    Yesterday it was showing 283 gb left it's showing 30gb. I promise that i didn't use that much data...

    Kindly do the needful for right now it's make feel that why airtel doing like this...

    Plast 7 plus year i was being with airtel broadband it's first this much gb gone in one day.. It trick to buy data back??

    Please see the attached message in one second 30 gb gone

    Also why your taken the long validity of the 150 data.

    Yesterday it was showing 283 gb left it's showing 30gb. I promise that i didn't use that much data...

    Kindly do the needful for right now it's make feel that why airtel doing like this.
    Airtel xstream fiber id [protected]_tn
    Airtel customer support has been notified about the posted complaint.
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      S
      SanPan
      Apr 25, 2020
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      Dear Sir/Madam
      I have done a recharge of Rs. 49 to airtel number on 25th April 2020 through Google pay transaction id bearing CICAgKCRpdXA.The transaction was successful and the amount deducted from my account but recharge not done. Kindly check the above issue.
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        S
        Sakil Manjothi
        Apr 25, 2020
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        Address: Camp aerya near police station bhuj - kutchh /gujrat

        In room airtel. Internet is solwly working
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          S
          Swami Prasad Gupta
          Apr 25, 2020
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          I have requested for recharge for rs.49 as on date 22.04.2020 for my mobile number thru e mail on 21.4.20. My sim have been recharged from rs 45 instead of rs 49 just for validity extension so that no talk time is given. I tried to call to customer service they are not picking the phone
          This is not my personal problem they should have some policies to help customers. They are just money minded people. They are just for name to worldwide service.
          Airtel customer support has been notified about the posted complaint.
          Sep 23, 2021
          Updated by Swami Prasad Gupta
          Not reversed so far
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            S
            Swami Prasad Gupta
            Apr 25, 2020
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            I have requested for recharge for rs.49 as on date 25.04.2020 for my mobile number thru e mail on 24.4.20. My sim have been recharged from rs 45 instead of rs 49 just for validity extension so that no talk time is given. So i tried to call to customer service they are not picking the phone
            This is not my personal problem they should have some policies to help customers. They are just money minded people. They are just for name to worldwide service.
            Airtel customer support has been notified about the posted complaint.
            Sep 23, 2021
            Updated by Swami Prasad Gupta
            No action so far
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              Premila Gohil
              Apr 25, 2020
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              I was doing Google pay Airtel recharge so by mistake I did on wrong number and recharge is successful so I want to undo tha transaction so please help me the number which was recharged is [protected] and I have done on [protected] Thier is difference of 2 and 3
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                H
                HarshalR
                Apr 25, 2020
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                Sir, i recharged my number [protected] from airtel app on 24 april 2020 morning. The plan i selected was rs.598. After applying rs.40 coupon, i paid rs.558/- from sbi debit card. Airtel app displayed a message that the transaction is pending and i'll get update within 8 hours. After 10 minutes, i received transaction successful message in email from sbi but even after more than 30 hours, my account is still not recharged. Also i've not received the refund as should be the case with a failed transaction. I've tried contacting the customer care through phone calls but yet have not seen any option to directly talk with their agent. My emails are also unanswered. Also i tried contacting them on twitter but they simply ignored my messages and tweets. Please either give me a refund or complete the recharge.
                Airtel customer support has been notified about the posted complaint.
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                  K
                  Kaveri Malhotra
                  Apr 25, 2020
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                  I have been trying to contact broadband customer care for several days now. There has been no response, my complaint has been registered for days now. I even approached twitter for a speedy redressal of my complaint but i got a call from the social media manager, who did not even transfer my case and gave me false information about registering my complaint.

                  It is highly frustrating, disappointing and disgusting to keep paying for the service which is not even being provided to me. I have paid for my airtel bill religiously every month despite not being able to use it for 2 months now. I request you to kindly get the broadband removed as i am not interested in using airtel services anymore. If this is not resolved in next 24 hours, i will have no option but to approach the consumer court.

                  Broadband number: [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Aryan27784116
                    Apr 25, 2020
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                    Address: Hellabattala Hatiara Road Baguiati Jaiswal House 1st Floor

                    Whenever my router's data pack is renewed in 1st day only 10gb gets exhausted without even using it that much and in 3-4 days whole 42 gb is exhausted they are stealing my data we just use it in computer for video calls and in tv which doesn't uses that much data so please do something this is happening every month
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                      R
                      Raghavendra Karaba
                      from Chennai, Tamil Nadu
                      Apr 25, 2020
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                      I have mistakenly recharged Rs 398 to [protected] which is not 4G enabled SIM. Hence kindly initiate refund to the original payment account

                      Payment Details are as follows:
                      Order Date: 05-April-2020
                      Order Number :[protected]
                      Recharge Amount: Rs 398
                      Operator Ref no: [protected] (Amazon)

                      Ideally the after entering the airtel number, the system should permit to pick the 4G services since the SIM is not support the 4G services.
                      Even I am not able to contact the customer care as the call is not diverting to the customer care people at all
                      Nodal and appellate officer is not responding the mal.
                      Airtel customer support has been notified about the posted complaint.
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                        H
                        hemakshi malhotra
                        Apr 25, 2020
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                        Sir i had did my recharge of [protected] of rs 149 from airtel payment bank from mobile number [protected] but didn't receive the cashback so plz approve my request as soon as possible otherwise I will take strict action against u TRANSACTION ID :[protected]
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                          R
                          ramanchock 03032017
                          Apr 25, 2020
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                          Address: NA

                          Dear team,

                          Please find the below mail content received from your icici bank credit card section, transaction alert of inr/ 647.46 rs more over am at abu dhabi not used my credit card on 25-apr-2020, how my bill purchase was generated on that day moreover card is with me at abu dhabi, no one know about my card details.

                          Please need your clarification.

                          +91 [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            D
                            DrLatika Purbia
                            Apr 25, 2020
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                            Address: Udaipur

                            [resolved] airtel — online recharge failed but amount deducted

                            I have recharged my mobile number [protected] through net banking for 548rs on 20th april 2020 4th april and received an sms with transaction via pnb bank koney was also deduct but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                            Complaint marked as resolved
                            Jun 3, 2017
                            Complaint status
                            [apr 04, 2017]
                            Airtel customer support has been notified about the posted complaint.
                            Updated by saminet, apr 04, 2017

                            I have recharged my mobile number [protected] through net banking for rs. 2000 on 4th april 2017 and received an sms with transaction reference [protected] and airtel1/del/prepaid txn#[protected] of rs. 2000. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.
                            Airtel customer support has been notified about the posted complaint.
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                              P
                              Praphulla Shandilya
                              Apr 25, 2020
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                              I m UMESH CHAUDHARY land owner of your airtel tower MARIDIH 01 .
                              I m getting only 1270 rupees only as my rent from last 10 years, it is so small amount you know. If I make rooms for rent on this property I would be getting more than 10000, no increase in rent from the time of installation. I also want my agreement paper. Please solve this issue.
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                                D
                                drmnd
                                from Pune, Maharashtra
                                Apr 25, 2020
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                                Why ICICI netbanking has been removed for recharge online.
                                Many transactions via payu using credit card for hdfc are failing consistently
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                                  C
                                  Chhavinder Singh Chahar
                                  Apr 25, 2020
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                                  Respected sir, i will be very thankful to you, if you look into the following matter and do the needful.
                                  Today in morning i am trying to recharge my father's airtel number by an amount of ₹399 ([protected]), by mistake i recharge my another own airtel mobile number.
                                  Because of lack of money due covid-19 lockdown. I want my money back to recharge my father mob number.
                                  2-3 days back only, i recharged my own mobile num ([protected]) by an amount ₹149.
                                  I hope that bharti airtel set the example of hummanity in this epidemic covid-19.
                                  Sir ₹399 matters a lot for me in this epidemic. It may be negligible amount for you.
                                  Sir i am very old customer of bharti airtel. Our family member have four mobile connection out which three are from bharti airtel.
                                  Airtel customer support has been notified about the posted complaint.
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                                    M
                                    mfsohel
                                    Apr 27, 2020
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                                    Address: 16-2-839/18, baquer Bagh, saidabad, Telangana. Currently leaving in Kurnool, flat # 301, Ucon Plaza, Park Road, AP

                                    Provide me PUK number to access my sim number [protected] as it is linked with government departments. This is the 3 time I am complaining.
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                                      N
                                      Nagendran Priya
                                      Apr 24, 2020
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                                      Address: Pn palayam

                                      My voice call not clear voice breaking and internet very slow 1.05kb runing and airtel app help click net speed increase so i disappoint airtel
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                                        Mahesh Sachdev
                                        Apr 24, 2020
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                                        Address: G-16 Salunke Vihar Pune 411022

                                        Cannot access Airtel network for last 20 days on my Mobile no.[protected] (Pune 411022 Salunke Vihar) Cannot receive or send calls, Tried everything SIMCARD DEFECTIVE .Iam a senior citize and cannot venture out during the lockdown period . Request arrange SIMCARD REPLACEMENT
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