Airtel Complaints & Reviews

Hi, I think there's some kind of technical issue because after using 100% if daily data limit Airtel thanks app is not viewing other data pack's data nd simply displaying as total data is 0mb

My name is k.sukhaveni
Email [protected]@gmail.com
My aadhà r number[protected]

I have recharged of rs.49 as on date 21.04.2020 for my mobile number [protected]. Till the recharge my sim worked well but after my recharge it stopped working fully. So i called to customer service they said it might possible sim card is damaged so i have to replace it but due to lockdown i can't replace it immediately so i told them to carry forward my balance whenever i will replace it. They completely denied to carry forward balance. This is such irresponsible behaviour of them. I am extremely disappointed by thier service they can't help customers during lockdown then what's the point to continue service. This is not my personal problem they should have some policies to help customers. They are just money minded people. They are just for name to worldwide service.

Unable to watch properly airtel digital tv due to continous interruption in signals.

While recharging on[protected]:58:49AM, airtel DTH-[protected] of Rs.300 it failed but money deducted from account. Please recharge it or provide refund

Sir mene 7 march ko online payment ki thi quikr par vaha meri payment fail ho jati hai nd balance b cut ho jata hai airtel bank vale bol rahe k humari taraf se trasaction successfully ho gya but mera payment failed bata raha to kese succefully ho sakta hai mene quikr se b bat ki unka b koi sahi ans ni aaya mene quikr valo ko kaha b 7 march se 8 march tak k apna account statment share kar do vo b ni kiya me thak gya upar se lockdown me peso ki kami mene 15200rs ka trasaction kiya tha plz mera refund karva do...

My airtel number shows no service from 23rd march. I tried all possible solution like putting out sim and reinserting, switching on and off, also tried putting sim in another phone but all in vain, i called customer support and they gave me a solution to change sim card but at this hour of time thats not possible because of lockdown so need to wait till lockdown. But i am concerned about the tarrif plans which is going waste as unuable. Please resolve this issue.

I got problem with my broadband connection so i checked the app for diagnostic, didnt work.. I paid some which was showing pending.. However after doing i was still not connected... Im fed up with talking to customer care, i just couldnt reach the support team because of so many menu options.. Also spoke with the local employees who did the connection.. He is asked me to file a complaint.. On the customer care..:/ this is very disappointing because i think the solution is very simple here but the system is flawed.

Recharge wrongly send to another num

Wrong num [protected]

My num [protected]

Yesterday ₹2398 and ₹49 was deducted from my paytm wallet using airtel website. I have not done this transaction and i have never share any otp to anyone. Transaction done without any otp verification. I want my money back. Please help me to get my money. Here is my paytm wallet transaction id and order id for both unauthorized transactions. 1st transaction amount ₹2398 order id :[protected]
Transaction id [protected], 2nd transaction amount ₹49 order id :[protected]
Transaction id [protected]

Last 3 days my DTH SHOWING NO SIGNAL I am call to airtel customer services but representative not connect my DTH Number [protected]

Please resolve this issue.
Thankyou,
P Apparao
cell number [protected]

I am getting "NO NETWORK SIGNAL" in my Airtel postpaid number([protected]) from last 1 week even after multiple email follow up also, I am not getting any assistance on resolving my issue.As this is a corporate connection my professional position is getting much impacted due to this.

I am facing issue my mobile number [protected] during recharge. This number was bought has prepaid from hyderabad (Telangana circle). I have started facing this issue since a three months now. Earlier i was able to recharge my number

1. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with my mobile number [protected].

3. I tried with other person asking him to recharge my number but it fails.

Finally i unable to recharge my mobile number

I have contacted customer care, branch and even emailed but still my problem is not resolved. Kindly resolve at the earliest

Hiii my self javed iqbal, working in abu dhabi. I am an airtel user just before 3 weeks it stopped working. There is no network in my sim. I started to reach airtel customer care but i couldn't. This number is very important to me please help me in this.

I have subscribed to a airtel postpaid plan of rs 999/- on 22nd april 2020 (Upgraded from previous rs 699/- plan). On 23rd april 2020 (The very next day), it showed me a usage of more than 50 gb (In the airtel app). It is to be noted that my background apps do not consumed data as i always go for data usage mode. Hence, this analysis in airtel thank you app is completely unacceptable, misleading and impossible. This has happened to me previously too with my last plan of rs 699 hence data ended prematurely and i was forced to upgrade to rs 999/- as i ran out of option.in these hard times of lock-down, it is impossible to visit any local store. Moreover, internet connection is indispensable for my profession.

The attached image shows the data usage for just one day! Kindly refer it for my mobile number too.

Hoping for a quick remedial action from your end.

Satyajit chowdhury

Dear airtel,
I want to put to you notice that i have recharged an amount of rs 449 from the airtel app through bhim app. The money has been deducted from my account but recharge wasn't successful. I haven't received any message regarding this nor got the refund back. Please look into the matter and refund the amount as soon as possible.

Yours sincerely,
Dia

Last friday call for broadband service from airtel.
Person came and completed verification process and paid the amount immediately for faster service.
But from then one week passed no engineer visited the site for installation.
Also trying to reach to the person who. Came for verification.. All number switched off.
Neither cancelling the request or processing the request.

I'm Sugumaran and i got a new connection form Airtel xstream from 17 th April 2020. During the new connection payment 1st time i have paid Rs.2828 on 13th April 20 through your airtel using my Debit card. your office people said not received payment. But amount has taken my account.
Then 2nd time i have paid Rs. 2828 to airtel using Online payment on same day 13th april 2020.2nd times transaction amount also debited my account.
After 1 hr received a message saying 1st time transaction amount decline. But I am not received from airtel.
Our details is

My no is[protected]
Name : Sugumaran
Mobile no. [protected]
Pls refund the amount as soon as possible.

Regards,
Sugumaran

I am Santosh Kumar a regular Post Paid user of Airtel for a long time, I have more than 10Â
active connection with you.

But I am serious billing issue from your end & for the same, I had discussed with the customer
care, representative, many time and mailed the same, but not getting proper solution of mine issue.

Airtel has charged INR 5, 000 (approx)amount as postpaid for the Number +91-[protected], after discussion
they said they had activated international roaming it causes the High unbilled amount, I never
travelled anywhere other than India. So without mine consent how Airtel added this roaming pack.

I request you to please wave off this roaming amount & do the needful in this matter so that
I can pay the remaining amount to avail your services.

I wish to seek your attention on this matter because this Mobile Number is used in Bio-Medical
device for a critical medical issue, if this amount remains unpaid due to proper response from end
can cause a threat to the life of my patient, So need a prompt response from your end.

The purpose of this has been clearly stated to your representative while buying this SIM Card.

Previous Compliant ID - [protected] [27 March 2020] - Un-resolved from mine end.                   - [protected] [April 06th 2020 ] -  Un-resolved from mine end.

I am using airtel dth services since two years from now. I was watching dd national (Channel no 148) and dd bharti (Channel no 151) regularly. Both of the channels are part of dd pack which is free of cost and for watching this pack we just have to take monthly recharge of 153 inr. While going through the airtel app it is showing that dd pack is part of your pack and can not be removed but since four days i am getting error 4 on all the channel of dd pack. On tv is is showing the error with message that the channel is not subscribed by you. When as per app dd pack can not be removed then why i am able to watch the dd pack. While complaining via app they are just raised service request thrice and closed it without even communicating and resolving the issue. I have sent several mails but no satisfactory reply was received. If problem can not be solved at the moment then at least communicate properly. It feels so difficult to communicate to tiny issues like this which will not take more than 5 min to resolve. But they have already wasted so much of my time and efforts to communicate. Please resolve the issue as soon as possible. If i have to make this much efforts for so tiny issues then i am not going to use dth services any more.