Airtel Complaints & Reviews

Last friday call for broadband service from airtel.
Person came and completed verification process and paid the amount immediately for faster service.
But from then one week passed no engineer visited the site for installation.
Also trying to reach to the person who. Came for verification.. All number switched off.
Neither cancelling the request or processing the request.

I'm Sugumaran and i got a new connection form Airtel xstream from 17 th April 2020. During the new connection payment 1st time i have paid Rs.2828 on 13th April 20 through your airtel using my Debit card. your office people said not received payment. But amount has taken my account.
Then 2nd time i have paid Rs. 2828 to airtel using Online payment on same day 13th april 2020.2nd times transaction amount also debited my account.
After 1 hr received a message saying 1st time transaction amount decline. But I am not received from airtel.
Our details is

My no is[protected]
Name : Sugumaran
Mobile no. [protected]
Pls refund the amount as soon as possible.

Regards,
Sugumaran

I am Santosh Kumar a regular Post Paid user of Airtel for a long time, I have more than 10
active connection with you.

But I am serious billing issue from your end & for the same, I had discussed with the customer
care, representative, many time and mailed the same, but not getting proper solution of mine issue.

Airtel has charged INR 5, 000 (approx)amount as postpaid for the Number +91-[protected], after discussion
they said they had activated international roaming it causes the High unbilled amount, I never
travelled anywhere other than India. So without mine consent how Airtel added this roaming pack.

I request you to please wave off this roaming amount & do the needful in this matter so that
I can pay the remaining amount to avail your services.

I wish to seek your attention on this matter because this Mobile Number is used in Bio-Medical
device for a critical medical issue, if this amount remains unpaid due to proper response from end
can cause a threat to the life of my patient, So need a prompt response from your end.

The purpose of this has been clearly stated to your representative while buying this SIM Card.

Previous Compliant ID - [protected] [27 March 2020] - Un-resolved from mine end. - [protected] [April 06th 2020 ] - Un-resolved from mine end.

I am using airtel dth services since two years from now. I was watching dd national (Channel no 148) and dd bharti (Channel no 151) regularly. Both of the channels are part of dd pack which is free of cost and for watching this pack we just have to take monthly recharge of 153 inr. While going through the airtel app it is showing that dd pack is part of your pack and can not be removed but since four days i am getting error 4 on all the channel of dd pack. On tv is is showing the error with message that the channel is not subscribed by you. When as per app dd pack can not be removed then why i am able to watch the dd pack. While complaining via app they are just raised service request thrice and closed it without even communicating and resolving the issue. I have sent several mails but no satisfactory reply was received. If problem can not be solved at the moment then at least communicate properly. It feels so difficult to communicate to tiny issues like this which will not take more than 5 min to resolve. But they have already wasted so much of my time and efforts to communicate. Please resolve the issue as soon as possible. If i have to make this much efforts for so tiny issues then i am not going to use dth services any more.

I have recharged my mobile number [[protected]] through net banking for rs. 399 on 21st april 2020 and received an sms with transaction of rs. 399. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Regards
Rubia

I am having error code 004 i.e. channel is not subscribed. but in airtel app my pack is showing that channel is part of your package. I am complaining since 4 days but they are raising service request and closing that request within few hours without resolving the issue . Customer care executives are not replying even after so many mails. I am getting this error 4 for DD pack which is free of cost and as per central government guidelines DD pack can not be removed. Airtel app is also showing that this pack can not be removed but on TV they are showing Error 4 since 4 Days.

Since last 10 days (From[protected], i am unable to make outgoing calls and use internet from my airtel sim ([protected]) inspite of having active recharge plan. After the problem arises due to lockdown it is not possible to reach the cutomer care representative. So, in thought of that i might have no balance, i recharged my airtel number again by 399 plan on[protected], but still the problem doesn't get resolved. Today on[protected] just to check i recharged my number with 10 rs. Broucher and then it started to work. They (Airtel) are just creating loot among their customers which is unbearable in this situation when everyone need good connectivity for their work.
Mobile number: [protected]
Customer name: syed aqib jalil
Network area: aligarh (Up west)

CAF NUMBER: [protected]
DSL:[protected]

Hi - I ordered for Airtel Broadband connection on 28-March-2020. It was a quarterly plan for the price 2828.00. Installation person came to my home on 12-April-2020 and confirmed that Interner connection is not feasible due to distance of my house location from the Internet box. I didn't got cancellation confirmation nor didn't got my amount of refunded.

As a matter of fact, on Airtel app it shows my account is active still, but i didn't even got the connection! When I reach out to them through email, I get calls from Airtel person that I'll get refund confirmation at least but haven't for so far.

On the Airtel app it shows I'll be billed soon. Please escalate.

Sir I am not able to register sim card no to my device sim airtel prepaid device samasong Galaxy A10 kindly do needful

I recharged my airtel number through airtel app for Rs.448(84days 1.4 GB/day) on 13 April 2020. The plan seemed to be not valid, so the recharge was unsuccessful but the money got deducted from my bank account. It was stated that refund will be initiated between 7-10 days but still no money is credited from airtel to my account

Today got call from airtel, and they asked me to send stop to 121 by sms! But when my sim itself is not working, how can i send sms. I am trying to call back, but the number is coming busy.

On 21 st april 2020, while my working sim was still in my phone, early morning, the sim is not getting recognised. My mobile prepaid number is [protected]. As a result all my outgoing and incoming calls and data cannot access. I am not getting my bank otp etc..
As a result cannot call 121 or 198 or msg. Tried calling through other phone, but then there is no option to speak to customer care executive.
Kindly look into the matter urgently.
Even emails are getting auto reply.
I don't understand what is the reason. Please help

Yesterday i have done recharge on wrong airtel prepaid number.
wrong number: [protected]

I tried to recharge rs 678 in my account.recharge was failed but amount in my account please refund my account.
transaction detail
seq no[protected]
terminal id[protected].

Unable to register my airtel prepaid sim.

Mobile number [protected]

It was working until last week but suddenly is it not working.

Some time the signal is coming after enabling and disabling aeroplan mode but with in minute again getting some blocked symbol.

Especially when i am enabled the mobile data then immediately the signal gone even i cannot make a call

Due to covid we are here at native and the airtel network only available in my area.

So please do the needful asap

Internet problem in pc

I have recharged my mobile number [protected] through axis bank app for rs. 399 on 8th april 2020 and money deducted with transaction reference no [axmob/mbr/p5qc81r25546]. Bank transaction was completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account. Please refund my money..

Regards,
Satish

My name is mohd danish and i am an airtel user ([protected]) as on 16th april, 2020 i made a recharge of rs 558/- with discount of rs 40/- and just paid 508/- only as the amount was deducted from my account but today is 23rd april and the recharge is not reflecting on my mobile number. Due to an emergency i made a second new recharge of same amount and the second one is reflecting in my account on the place of 558/- i paid 508+508= 1016 rs. Plz help me to solve my problem otherwise the other way will be to simply do an f. I. R on online money stealing and on airtel...

In this lockdown moments everyone should be suffering about covid-19 virus' attacks... And also lockdown all over india right now.. Hope you know that... But your management team continuously calling me that i will submit there bill... So mam/sir please thinking about donate money poor people who are digging this effect.. Not earn in this moments... Think prosetive... I will take prosetive... Right now i requested you that activate my services immediately... Thank you.. My mobile number is [protected].

Dear sir... I'm using airtel postpaid connection... But your management team will be disconnected my number... Don't know why...?
Because of some payments issue... Ok already i agree with that...
But i'm requested you to activate my account now...
After lockdown period complete i vl commitment you that i will submit your payments... That my promise...
Just request you please dear sir please activate my account immediately... Please... My number is - [protected]

Even after reachrge dth is shown accont is suspended