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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 367

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D
Deepak Radhakrishnan
Apr 18, 2020
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Sr[protected]

Number times ticket by airtel without solution-4
Number times somebody called for happy code before closing -0

Has modem replaces as diagnosed by your staff only - big 0

Days without internet 7 days notice now!!!

You can take pride of this customer service???

I would keeping to reopen the ticket because i would never let my customer endure this ever. I lead team of 250 engineers helping server platform support to large enterprise. So in my last 18 years of tech support i may have been wrong in taking care off my customers.
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    J
    Joyanta Das
    Apr 18, 2020
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    [protected]
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      S
      Subrata8881
      Apr 17, 2020
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      I got a new connection from airtel dth. I recharged with 478 rs monthly rental package. After that several times they are changing the package to higher amount. Am getting text of that whenever am again subscribing to 478 rs pack again they are changing it without my knowledge it to higher amount. For that reason my per day rental is getting affected already i losse 2 days of tariff. And its really mental harrasment to change every single time my package to 478 by my own. How can they scam customers like this. I mailed to nodal officer of airtel from west bengal no reply. I called the person who came to fit the connection he got no idea what's going on.
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        G
        Gourav Gulia
        Apr 17, 2020
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        I have recharged an airtel no via my airtel app. When i was asked about the payment method i choose phone pe then in the phone pe the transaction got successful of 698 rs. But when i got redirected towards my airtel app it showed payment failed. It's been 4 days but no action has been taken yet and also no refund has been initiated.
        Help me out.
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          S
          Sakshi008
          Apr 17, 2020
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          I lost my phone yesterday, so i want to block my airtel sim and since lockdown is going on so all customer care stores are closed and customer care cannot be contacted over the phone.
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            R
            REMOS々 DEVENOM
            Apr 17, 2020
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            I got an offer with redmi note 8 pro that after recharging the data plan of 2gb i will get 2gb extra i. E (2gb +2gb)

            This worked for the first 2 months but now the extra 2gb data is not working properly.

            I want this problem to be fixed as fast as possible cause i am losing my data

            I am including a picture in that it's mentioned that 4gb daily data is given but 2 gb doesn't work
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              A
              Ashvani Upadhyay
              Apr 17, 2020
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              Dear sir,
              I have recharge in my prepaid mobile from myairtel app thro' google pay on 16th april, '20 though recharge shown as successful & amount deducted from my bank account, but recharge not reflecting in my mobile no.[protected].
              I have contacted airtel customer care cell. They didn't help me or not shown any helping attitude, but simply harassed me a lot. They asked to give details of transaction id which was not been saved in their app. I told them my upi transaction id.[protected] and google transaction id-cicagkcrgkz_zw, but they were not satisfied & humiliated me somehow.
              In view of above, i would like request you to do the needful as early as possible & oblige.

              Thanking you,

              Yours sincerely,
              Ashvani upadhyay
              Vasundhra ghaziabad

              Email. Id - [protected]@gmail.com
              M/no.[protected] (Airtel)
              [protected] (Voda)
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                V
                Vêñú Gúñdå
                Apr 17, 2020
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                Address: Near muthyalamm tempe bhavani road hebbagodi banglore 560099

                Hi this is venugopal s
                I have done recharge of rs 698 and from offer i have paid 648 via my airtel app from gpay, the amount had detucted from my account and transaction is confim from gpay but in my airtel app it is showing failed and my amount is detucted and it showing the amount will be refunded with in 8 hrs but it have been more than a day still now redund has been not done my number :-[protected] kindly plz revert the amount to my bank account plz
                Tranaction id[protected] amount 698 rs date :-17/04/2020
                Time 6:36pm kindly plz resolve the problem asap
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                  G
                  Ganesh Bairawade
                  from Delhi, Delhi
                  Apr 17, 2020
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                  Address: Tagore road konnur chal gadag

                  Rs.45 recharged someone from my phone pay but amount is deducted by bank and they will also get message recharge done on[protected] transaction i'd will be mentioned below [protected] but when they call fron mobile again told pls recharge your mobile u have no balance what it mean shut # off your airtel company every time your failing the services
                  Airtel customer support has been notified about the posted complaint.
                  Apr 17, 2020
                  Updated by Ganesh Bairawade
                  In this situation also doing same service from airtel company we and our family's totally 14 people are using airtel and also network problem and I am 6 times changing sim for network local airtel service told me get new sim for old number bcoz o[censored]pdate sim then everything will be solve but not till now problem facing again so pls soon possible to provide correct service
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                    S
                    syam setty
                    Apr 17, 2020
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                    Since 07.04.2020, I am not able to receive / make calls from my number. The mobile no is a official number. My complaint no[protected] raised using airtel thanks app is not yet resolved but closed on the due date i.e. 15.04.2020.
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                      S
                      Shubham Lokhande
                      Apr 17, 2020
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                      Recharge done through airtel thanks app not received yet.(refer transaction details)
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                        S
                        Shashikant Chaoji
                        Apr 17, 2020
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                        My latest bill for handphone [protected] by service provider Airtel has charges for International Roaming plus taxes. I have never demanded ainternational Roaming and thus this charge has to be withdrawn.
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                          V
                          Visu S Vishva
                          Apr 17, 2020
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                          I have recharged my mobile number [[protected]] through net banking (Phonepe) for rs.548 (Coupon applied) on 24th dec 2019 and received an sms with transaction reference [ p2004120045228243506073]. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account...
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                            Akshay Orton
                            Apr 17, 2020
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                            Address: #93/1, Anjaneya temple road, valagerahalli, bangalore 560060

                            Hello,

                            On 15-apr-2020 i had made a recharge of rs.598 to my dad's number through airtel app. The money got deducted and recharge was not done. Than again i made a another payment and than recharge is done, so i havent got my refund money of 1st transaction. Here is the transaction id from bank.

                            Narration:upi-airtel hdfc upi mast-airtelin. [protected]@axisbank-utib[protected]-on tapping pay you, cheque/ref. No :[protected]st transaction)

                            Narration:upi-airtel hdfc upi mast-airtelin. [protected]@axisbank-utib[protected]-bhartiairtellimite, cheque/ref. No :[protected]nd transaction).
                            Request you to revert back my money.

                            Regrds,
                            Akshay. S
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                              M
                              Manjeet ray Gandhi
                              Apr 17, 2020
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                              Address: Gudha gorji ponkh

                              I am manjeet ray gandhi, i am not sending a sms on another number, please give me a solution
                              Thank you
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                                H
                                htalukdar70
                                Apr 17, 2020
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                                I used the new superhero feature to recharge a number though the my airtel app showed it as fail but mony was debited from my sbi account. Also this feature doesn't keep any transaction log. Though at 2nd try it was successful but i didn't got a refund of the 1st amount which was debited. The number registered with my airtel apo is [protected] and the number i was recharging is [protected].
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                                  Makhan pindi
                                  Apr 17, 2020
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                                  Yesterday i recharged my mobile number through airtel app of Rs 219 on which the company offers flat Rs 25 cashback . But after recharging no cashback was credited to my account. I feel.cheated because the company didn't give me cashback as shown on offers please solve my problem
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                                    Maheen Peerzade
                                    Apr 17, 2020
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                                    Had recharged of amount 399 from Airtel app to other number of Airtel. Recharge got failed and amount debited.
                                    Message given was amount will be credited back to account within 8 hours it’s been 20 hours still no amount credited and unable to reach to support
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                                      I recharged my airtel number [protected] on (15/4/2020) with rs 598.0 through my airtel app using netbanking. A message came saying bill payment of rs. 598.0 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours and the money deducted from my hdfc bank account.

                                      Afterwards a message came saying payment failed: your recent transaction...
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                                      A
                                      Abinaya Sivaraj
                                      Apr 17, 2020
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                                      Hi Team,

                                      I recharged Rs.558 for my airtel no [protected] on April 14, 2020. The transaction failed but the amount got deducted from my bank account. Please refund my amount ASAP.

                                      Transaction ID:[protected]

                                      I recharged through Airtel app.

                                      Thanks,
                                      Abinaya
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