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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 367

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B
Bolo Das
Apr 22, 2020
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Address: assam, dist.bongaigaon

I just connect the hostport
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    Ssparsh
    Apr 22, 2020
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    Address: Vill Pali Post Pali

    Sir i want to recharge my number then i proceed with airtel bank and debit card of central bank of india. I got otp and i proceed then my balance total of rs548 debited from my debit card and recharge was not done. Then i waited for 24 hour and it does not help me.
    Then i contact with airtel customer card but they does not respond anything yet and i also contact with central bank of india authority they also do not pickup the call
    And its taking more time i just want my money back
    Please help sir.
    Airtel customer support has been notified about the posted complaint.
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      Manish Khadse
      from Mumbai, Maharashtra
      Apr 22, 2020
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      On 21 st april 2020, while my working sim was still in my phone, early morning, the sim is not getting recognised. My mobile prepaid number is [protected]. As a result all my outgoing and incoming calls and data cannot access. I am not getting my bank otp etc..
      As a result cannot call 121 or 198. Tried calling through other phone, but then there is no option to speak to customer care executive.
      Kindly look into the matter urgently.
      Even emails are getting auto relply.
      I don't understand what is the reason.
      Airtel customer support has been notified about the posted complaint.
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        R
        Ravindra Malhotra
        Apr 22, 2020
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        I have recharged my airtel dth account but service is not yet resumed.
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          O
          OP_Superman
          Apr 22, 2020
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          Address: Shimoga

          I wanted to have Airtel broadband connection so I contacted Airtel executive and the executive came to my place to fill online form, after filling all the information i got a message form 121 for online payment however I made a payment of 4, 128 and the amount has been deducted from my account and payment was failed
          Apr 24, 2020
          Complaint marked as Resolved 
          My complaint has been resolved on that day itself thank you.
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            R
            Apr 22, 2020
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            Address: BANKURA, WEST BENGAL

            I make recharge my sim card with Rs. 48 for 3 GB internet service on 21.04.2020. My mobile no is [protected]. But unfortunately the recharge facility is not provide. But Rs. 48 has been cut from my account. Transaction reference no. is IHM5476047
            Please give me 3 GB internet to my mobile no or refund Rs. 48.
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              S
              senthilkumar balakrishnan
              Apr 22, 2020
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              On 17 the april 2020 made an online recharge of rs 49 each for my numbers [protected] and [protected] through upi payment

              I received the recharge initiated message but not confirmed till date and the money has been deducted.

              Am not able to reach their customer care also due to covid19.

              Please take action asap

              Thanks

              Senthilkumar balakrishnan
              Airtel customer support has been notified about the posted complaint.
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                S
                Sujata Kamath
                Apr 21, 2020
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                Since today afternoon, i am getting 'network busy' error while making calls and then it gets disconnected. Others trying to call me are getting error that my phone is switched off or out of network.

                Please help as i am unable to make or receive calls. Tried switch off, switch on, reboot. Tried manually selecting mobile network. I can see full network in the network bar, also getting data service but unable to make or receive call. Please resolve the issue at the earliest.
                Airtel customer support has been notified about the posted complaint.
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                  R
                  Rahul5468
                  Apr 21, 2020
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                  I Reema Kumari is very disappointed with this act of Airtel, my airtel tell sim card i.e No- "[protected]" was unregistered 2-3 ago without any prior notification, this has caused me too much lose.
                  I had a talk with the customer care executive and he clearly told to contact the nearby airtel store which is not possible in this lockdown situation.
                  If the SIM will not be activated it would cause me too much lose. Please resolve my issue as soon as possible, I would be grateful to you for that.

                  my email address - [protected]@gmail.com
                  Airtel customer support has been notified about the posted complaint.
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                    Address: S Block, Gurgaon, DLF Phase 3

                    Hi Team,
                    This is to inform you that I have requested for Airtel Xtreme Fiber Connection and got a call from one of your representative regarding confirmation and KYC. After successful document process and online payment (link provided by executive came for kyc) on April 11, 2020 I was told to wait for 24 hrs and engineer will call for installation. But till now I haven't received any response from your side.

                    Neither...
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                    M
                    manu29
                    Apr 21, 2020
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                    My montly internet plan - 1499 rupees
                    Data plan - 500 gb/month
                    Additional plan - 299/month (For 3333 gb per month)

                    I started this plan on 19th of march 2020, but according to aitel i have consumed 500 gb data in 2 weeks, then i activated the unlinited data plan that is 3333gb per month, then, according to airtel i have cosumed 3333 gb in 2 weeks.
                    Please take action against airtel
                    Airtel customer support has been notified about the posted complaint.
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                      C
                      Chirag Gilani
                      Apr 21, 2020
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                      Address: India

                      I had Reacharged my dth connection no.[protected]
                      Registered mobil no. [protected] on 23 march I recharged from Paytm so many times send mail no response not even returning my money I gave them proof also
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                        A
                        Aravind Raj S
                        Apr 21, 2020
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                        I had done recharge through airtel app and payment was done through phonepe of amount 548 and it was credited to airtel and the message and details is with me but now its more than a week and recharge is not done and the worst thing is that airtel app is not showing any transaction history. The payment details is with me and what can i do now. Either a cashback or recharge is necessary.
                        Airtel customer support has been notified about the posted complaint.
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                          R
                          Romina D'souza
                          Apr 21, 2020
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                          puk code and date of birth

                          My airtel sim card is locked and its asking for puk code. So i called on the customer care number (121) but they were asking for the date of birth in dd/mm/yyyy format but after inputting it, it says that the date of birth is wrong how is that possible, how come it shows wrong. Here is some issue with their system. I need help here because my sim card is locked and i am not able to connect to the executive due to the corona virus outbreak....
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                          Ankit Pratap Singh Negi
                          Apr 21, 2020
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                          I have recharge my number
                          From airtel website but after deduction of
                          Recharge amount from my account it flashing msg.
                          To create an account with airtel and aking for imps and other detail which i don't have,
                          And i dont want to create an account you should ask
                          To create account before deduction of amount not after that!!!
                          You are just forcing people to create account with airtel which is not good!!!
                          Kindly give back my amount which is rs.219 transaction id is
                          [protected] & amound deduct on 12 april 2020 at 16:41 to account
                          Airtelin. [protected]@icici
                          My contact email ([protected]@gmail.com)
                          Airtel customer support has been notified about the posted complaint.
                          Apr 27, 2020
                          Updated by Ankit Pratap Singh Negi
                          still no risponce
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                            R
                            rc0054
                            Apr 21, 2020
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                            Address: Nizampet,Hyderabad

                            Here i am using my airtel prepaid number since last 5 years.Wanted to change prepaid to postpaid ... when entering my number it was showing Please Enter a Valid Prepaid Number.
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                              S
                              shivam301296
                              from Indore, Madhya Pradesh
                              Apr 21, 2020
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                              I used new superhero feature to recharge my friend's mobile through My Airtel app that showed recharge failed buy money deducted from my account.

                              The worst thing is there is no log (history) of it.

                              The number registered with my mobile is [protected] and the number I recharged is [protected]
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                                N
                                Nickiboi
                                Apr 21, 2020
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                                I accidently recharged airtel prepaid (Mumbai circle) number [protected] twice with same (149) plan. Please I want to undo the second recharge. Please thank you.
                                Transaction id is[protected].
                                The number I recharged is [protected]. I want to undo the recharge I did for second time.
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                                  manjudwd88
                                  Apr 21, 2020
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                                  Address: Bangaluru

                                  Hi team,

                                  This is regarding my airtel sim [protected]. I have sent them emails and tried to reach them thought calls and email services i still did not get a response i dont want to pay bill for the service for the sim that i am not using. As i keep getting notification to pay the bill and this is fustrating me. They just send a automated email to authenticate the sim, the old sim i was using was for internet connection i dont have services for calls and messages so i am not getting otp to that number or the alternative number given either to authenticate as requested. I am not paying aything that i am not using.

                                  Please have it resolved for me at the earliest.
                                  My contact no. [protected]

                                  I have pasted the below email that i has sent airtel earlier.

                                  This is regarding my internet connection sim card which i had been using for a very long time the number is [protected], and i would like to cancel it.

                                  I have recently got another dual airtel sims with good offer the number for the new sim is [protected] and [protected] at the time i called the airlet customer service i was not able to reach them because of the covid19 situation hence i checked on the airtel application there was no option to have it cancelled.

                                  Please have the old number that is [protected] cancelled and i would not be able to pay the bill which is generated after i brought the new sim as i stopped using it. It is not anyone mistake to blame because i tried to reach on my end to customer care due to covid situation no one is available i am not able to reach none i tried couple of times. I did not know i would get a response for my email. I am thankful i could reach some one through email services please look in to this as soon as possible and i don't want to receive another bill payment message.

                                  Revert to me at the earliest.

                                  Please cancel only [protected] this number.

                                  Regards,
                                  Manjunath
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    Shweta Vetal
                                    Apr 20, 2020
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                                    I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

                                    Wrong number — [protected]
                                    Amount — 598
                                    Correct number — [protected]
                                    Operator transaction id — [protected]
                                    Upi id - [protected]@okicici
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