Airtel Complaints & Reviews

While recharging a airtel prepaid account for rs. 2398 the transaction failed t the amount was deducted from by axis debit card account linked with the airtel application. Though it was mentioned that the amount will be refunded it has been more than 20 days and it has not been refundnded yet.

Have raised queries on the mail id - [protected]@airtel.in and [protected]@airtelbank.com the refund is not been issues yet. Please help

The transaction was done on 23rd march 2020 and the screenshot of the accout is attached herewith for your perusal

Please do the needful

I've done a mobile recharge of rs. 558 on 15 april by googlepay android app, which is linked to sbi bank account.
Googlepay is showing successful transaction and bank statement also confirms the payment.

Transaction details from bank :

15 apr 2020
Transfer to[protected]upi/dr/[protected]/
Airtel h/utib/airtelin. R/bhart

Transaction details from googlepay:

Upi transaction id
[protected]

To: airtel hdfc upi master login
Airtelin. [protected]@axisbank

From: kaushal kishore tiwari (State bank of india)
Kaushal.[protected]@oksbi

Google transaction id
Cicagkdhr5icda

Airtel recharge Amount Rs199 Date 27/03/2020 failed will be refund my account

I Have recharged my airtel number of pack rs 698 with discount of rs 50 using phone pay. Total money paid rs 648. Recharge is done on 14 april 2020. Money has been deducted from my account. And i haven't received any recharge yet. Pease refund my money

I recharged wrong mobile number. Please do recharge reversal to correct number.

Please do the needful procedure for recharge reversal to correct mobile number.
Date: 18/04/2020
My mobile number [protected]
Wrong mobile number [protected]
Amount 598
Transaction id[protected]

No reply was obtained from the customer care numbers 121 and 198.
No reply was obtained from the nodal service as well both from the contact information (Phone and email).

Hi

I have recharged my number [protected] today even money got debited from my bank account but still the package is not activated and also i have not received a single message from airtel and also its not reflecting in airtel app transaction list..what's wrong..

This the way u help us during this covid 19

I recharged from [protected] this airtel account . I recharged this bsnl no.
[protected] two times ( transaction id : [protected])(transaction id 2 : [protected]) of rs 365 and the amount is deducted from sbi account no : [protected]. So please refund my money .

Dob wrong

I recharged through Airtel mobile app. Money got deducted from bank but payment cancelled and recharge not done.

My airtel payments bank account associated with one of my currently unused number is deactivated/closed after i requested the customer care through email. Now, when i am trying to open it with another number of mine, it is showing that my documents/details are already there. After deactivation, how my details are there? Why can't i reopen it again with a different number?...

By mistake i have made a recharge to a wrong number which is [protected] where as my mobile number is [protected]. I have recharged for rs.449.i have shared the screenshot as well. Please help me.

Dear sir/madam

Please deactivate my airtel broadband connection. Please do immediately as soon as possible...
Paid full payment no any balance payment so please do needful
Last 50days i m trying this deactivation but no response in chennai customer care

Landline number : [protected]
Relationship number : [protected]

Regards
Meka prabhakar

18-april-2020
Mobile no: [protected]

I cannot open certain websites on any browser as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and apn and port numbers yet the following message always appear on my screen in my mobile and similarly in my pc when i used usb tethering:
"
This site can’t be reached
One. Airtel.in's server dns address could not be found

Goto to http://airtel.in/
Search google for one airtel rcconf

Err_name_not_resolved
"
Please help me to resolve the problem.

Hi
I wanted to recharge another airtel number from my airtel thanks app.
So i selected the contact number and the plan i wanted to go on with but as soon as i payed for the recharge, my own number got recharged.
I recharged for the 6gb pack for 98 rs.
So please can you clarify this and return the amount to my account.
Number wrongly recharged - [protected]
Recharge amount - 98

I hv mistakenly recharged wrong number of airtel dth on 16/4/2020 at 6.26 pm .

Wrong dth number [protected]
Transaction id:[protected]
Amount : rs . 1982
Correct dth number [protected]
Bank : sbi debit card
Transferred with : BHIM

KINDLY I REQUEST YOU TO REVERSE MY RECHARGE FOR AIRTEL DTH AS SOON AS POSSIBLE

Dear sir,

I would like to complain airtel for fraud.
I bought airtel sim [protected] in somewhere 2005 to 2006 and i was done a recharge of 999 for lifetime validity and it was shown somewhere in 2025 to be expire.
Also one important condition that the sim supposed to recharge of min amount at least in 6 month.
Now its compulsory to recharge every month of min amount 35 or something.
Why???
The money which i paid in 2005-06 is not counted.

I need it as proper resolution.
Its kind of fraud for me like other customers.

Please do the needful.

Thanks,
Adnan dharar

Hi this is bilal faizudeen
[protected]
Its my air tel number using for several years postpaid
From today morning itself incoming facility has been barred called many time
Customer care couldn't connect with customer care executive
I raise mail complaint also no reply asking authentication for update mail id
How could i get otp sms if incoming is suspended? Could u have sense?
Kindly clear my issue as soon as possible
Alternatively u can contact my alternative number
[protected]

Sub: complaint regarding bad service by bharti airtel - ecaf_[protected]

With reference to the above, i would like to bring to your notice about the absolutely horrible experience with airtel by me.

In view of work from home went for booking airtel extreme fibernet broadband on thursday i. E. 16.04.2020. On the call, the girl said it would be done same day and she is sending technical person. One vishwas had come in an hour. He asked for payment with airtel link. Went ahead and paid as he said he is the sales person, technical team would come in the evening and install as well as activate the connection. No one came on thursday, friday or today. Whenever i call, he says they will come and now is not picking up my calls. I tried 121 to lodge a complaint and airtel's ivr smartly deactivated customer service, keeps rerouting requests without any clear options to take a complaint or give status.

Horrific experience on how organized customer payments are slickly taken, kept in the account and service deferred by airtel. If clear communication was given on it can't be done on thursday, i wouldn't have paid the amounts.

I have had absolutely terrible service with mobile networks too (Bad signals, complaints closed over years by airtel without resolution and i have been foolish enough to opt for airtel broadband again. I request your good selves to intervene and help me with
A) getting a full refund for the payment received by airtel in view of service not delivered as per promise by airtel
B) give me an interest of 14% if the same is delayed further by their end
C) ensure better signal strength is received by me for my mobile networks, a service deficiency not rectified by airtel over years in spite of repeated complaints from my end.

I trust you will action the same without delay as it is impacting me in view of covid19 lockdown.

I unknowingly changed one number of my mobile number and Wrongly recharged to this ([protected]) number through airtel online recharge for Rs.379 with 6 gb data per day for 84 days. I kindly ask for refund or mobile recharge to my respective number.

I recharged my mobile no. [protected] from my airtl thanks app using [protected]. The recharge has been failed but money deducted from my account.

I have reached out to airtel support then they are saying that i should connect to bank directly and the comment is as below.

Airtel payments bank comment: "the transaction id provided by you does not belong to airtel payments bank. We request you to reach out to the concerned bank directly."

Bank of baroda comment: "sorry for the inconvenience! Your transaction is a successful merchant transaction on real time basis and routed to beneficiary bank’s merchant. We have not received any refund for the said transaction till date. If merchant transaction has failed then generally it takes minimum 5 days for the reversal of funds in customer’s account. We have also raised chargeback on merchant bank dated 17.04.2020. As per npci guideline merchant bank has 30 days to investigate this matter and accordingly they will either accept or reject the charge back.in case chargeback is accepted funds will be automatically reversed in remitter's account after chargeback period is over. If remitter has not received the funds then chargeback has been represented (Rejected) by beneficiary bank. For any queries feel free to reach us. We thank you for banking with us."

But i didn't get any solution yet. Please help out me to resolve this.