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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Airtel reviews & complaints page 369

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R
Rahul5468
Apr 21, 2020
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I Reema Kumari is very disappointed with this act of Airtel,  my airtel tell sim card i.e No- "[protected]" was unregistered 2-3 ago without any prior notification, this has caused me too much lose.
I had a talk with the customer care executive and he clearly told to contact the nearby airtel store which is not possible in this lockdown situation.
If the SIM will not be activated it would cause me too much lose. Please resolve my issue as soon as possible, I would be grateful to you for that.

my email address - [protected]@gmail.com
Airtel customer support has been notified about the posted complaint.
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    Address: S Block, Gurgaon, DLF Phase 3

    Hi Team,
    This is to inform you that I have requested for Airtel Xtreme Fiber Connection and got a call from one of your representative regarding confirmation and KYC. After successful document process and online payment (link provided by executive came for kyc) on April 11, 2020 I was told to wait for 24 hrs and engineer will call for installation. But till now I haven't received any response from your side.

    Neither...
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    M
    manu29
    Apr 21, 2020
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    My montly internet plan - 1499 rupees
    Data plan - 500 gb/month
    Additional plan - 299/month (For 3333 gb per month)

    I started this plan on 19th of march 2020, but according to aitel i have consumed 500 gb data in 2 weeks, then i activated the unlinited data plan that is 3333gb per month, then, according to airtel i have cosumed 3333 gb in 2 weeks.
    Please take action against airtel
    Airtel customer support has been notified about the posted complaint.
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      C
      Chirag Gilani
      Apr 21, 2020
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      Address: India

      I had Reacharged my dth connection no.[protected]
      Registered mobil no. [protected] on 23 march I recharged from Paytm so many times send mail no response not even returning my money I gave them proof also
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        A
        Aravind Raj S
        Apr 21, 2020
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        I had done recharge through airtel app and payment was done through phonepe of amount 548 and it was credited to airtel and the message and details is with me but now its more than a week and recharge is not done and the worst thing is that airtel app is not showing any transaction history. The payment details is with me and what can i do now. Either a cashback or recharge is necessary.
        Airtel customer support has been notified about the posted complaint.
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          R
          Romina D'souza
          Apr 21, 2020
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          puk code and date of birth

          My airtel sim card is locked and its asking for puk code. So i called on the customer care number (121) but they were asking for the date of birth in dd/mm/yyyy format but after inputting it, it says that the date of birth is wrong how is that possible, how come it shows wrong. Here is some issue with their system. I need help here because my sim card is locked and i am not able to connect to the executive due to the corona virus outbreak....
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          Ankit Pratap Singh Negi
          Apr 21, 2020
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          I have recharge my number
          From airtel website but after deduction of
          Recharge amount from my account it flashing msg.
          To create an account with airtel and aking for imps and other detail which i don't have,
          And i dont want to create an account you should ask
          To create account before deduction of amount not after that!!!
          You are just forcing people to create account with airtel which is not good!!!
          Kindly give back my amount which is rs.219 transaction id is
          [protected] & amound deduct on 12 april 2020 at 16:41 to account
          Airtelin. [protected]@icici
          My contact email ([protected]@gmail.com)
          Airtel customer support has been notified about the posted complaint.
          Apr 27, 2020
          Updated by Ankit Pratap Singh Negi
          still no risponce
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            R
            rc0054
            Apr 21, 2020
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            Address: Nizampet,Hyderabad

            Here i am using my airtel prepaid number since last 5 years.Wanted to change prepaid to postpaid ... when entering my number it was showing Please Enter a Valid Prepaid Number.
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              S
              shivam301296
              from Indore, Madhya Pradesh
              Apr 21, 2020
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              I used new superhero feature to recharge my friend's mobile through My Airtel app that showed recharge failed buy money deducted from my account.

              The worst thing is there is no log (history) of it.

              The number registered with my mobile is [protected] and the number I recharged is [protected]
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                N
                Nickiboi
                Apr 21, 2020
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                I accidently recharged airtel prepaid (Mumbai circle) number [protected] twice with same (149) plan. Please I want to undo the second recharge. Please thank you.
                Transaction id is[protected].
                The number I recharged is [protected]. I want to undo the recharge I did for second time.
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                  M
                  manjudwd88
                  Apr 21, 2020
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                  Address: Bangaluru

                  Hi team,

                  This is regarding my airtel sim [protected]. I have sent them emails and tried to reach them thought calls and email services i still did not get a response i dont want to pay bill for the service for the sim that i am not using. As i keep getting notification to pay the bill and this is fustrating me. They just send a automated email to authenticate the sim, the old sim i was using was for internet connection i dont have services for calls and messages so i am not getting otp to that number or the alternative number given either to authenticate as requested. I am not paying aything that i am not using.

                  Please have it resolved for me at the earliest.
                  My contact no. [protected]

                  I have pasted the below email that i has sent airtel earlier.

                  This is regarding my internet connection sim card which i had been using for a very long time the number is [protected], and i would like to cancel it.

                  I have recently got another dual airtel sims with good offer the number for the new sim is [protected] and [protected] at the time i called the airlet customer service i was not able to reach them because of the covid19 situation hence i checked on the airtel application there was no option to have it cancelled.

                  Please have the old number that is [protected] cancelled and i would not be able to pay the bill which is generated after i brought the new sim as i stopped using it. It is not anyone mistake to blame because i tried to reach on my end to customer care due to covid situation no one is available i am not able to reach none i tried couple of times. I did not know i would get a response for my email. I am thankful i could reach some one through email services please look in to this as soon as possible and i don't want to receive another bill payment message.

                  Revert to me at the earliest.

                  Please cancel only [protected] this number.

                  Regards,
                  Manjunath
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Shweta Vetal
                    Apr 20, 2020
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                    I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

                    Wrong number — [protected]
                    Amount — 598
                    Correct number — [protected]
                    Operator transaction id — [protected]
                    Upi id - [protected]@okicici
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                      Teju1704
                      Apr 20, 2020
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                      Address: Pune

                      I am facing issue my mobile number [protected] during recharge. This number was bought has prepaid from pune (Maharashtra circle). I have started facing this issue since a long time. Now during covid19 i don't have other options for recharge.

                      1. Unable to recharge from airtel wallet.

                      2. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with my mobile number, it is working fine with other airtel number.

                      3. I tried with other person asking him to recharge my number but it fails.

                      Finally i unable to recharge my mobile number.

                      I have contacted customer care, branch and even emailed but still my problem is not resolved. Kindly resolve at the earliest.

                      My alternate number is [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        Teju1704
                        Apr 20, 2020
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                        Address: Pune
                        Website: airtel.in

                        I am not able to recharge number online during covid19.
                        1.Tried with Airtel online,
                        2.customer care automatic call recharge, airtel app,
                        3.paytm,
                        4. googlePay,
                        5. phonePay etc.

                        Not able to recharge for [protected].

                        Please recharge for above number through online portals.
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                          U
                          Userrai
                          Apr 20, 2020
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                          Resolved

                          Address: India

                          Dear team,

                          Hi i am, Rakhi bayen.
                          Today i have done a recharge transaction through airtel my money (Airtel app). But due to user interface i have entered wrong no during the transaction.

                          Kindly reverse the same in correct mobile no.
                          I have already tried to connect to customer care several times right after I did the recharge, but they didn't pick up. I also sent emails with the problem. But I got only automated reply. No solution.

                          Now please do the same on urgent basis…. Details are as below….

                          Date - 20/04/2020 9.47 am

                          Correct mobile number-[removed]

                          Wrong mobile number-[removed]

                          Amount -598

                          Transaction id[protected]

                          Payment mode - Netbanking
                          May 2, 2020
                          Complaint marked as Resolved 
                          Airtel transfer the recharge amount to correct number.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Stylo Boy Mahesh
                            Apr 20, 2020
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                            Address: New usmanpura gajanan nager plot no.3

                            Sim card no servies bata raha hai aur call bhi nahi lag rahe na kuch ho raha hai plz sovle my problem
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                              hiiamsanjay
                              Apr 20, 2020
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                              Address: Pankaj Dresses Sonar Galli main road prakasha 425422 dist nandurbar state:maharashtra

                              When i ported in nto airtel the network coverage was fine and internet and calling experience was excellent... But as so many regional customers ported in into airtel in free port in schems it made the internet speed and calling pathetic... The towers in our area has to be calibrated. I am facing this issue since last 3 months... I have given by area code and cell details
                              I hope issue will get resolved as soon as possible
                              Mobile no:[protected]
                              Airtel customer support has been notified about the posted complaint.
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                                Userrai
                                Apr 20, 2020
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                                Address: India
                                Website: Airtel app

                                Dear team,

                                Hi i am, Rakhi bayen.
                                Today i have done a recharge transaction through airtel my money (Airtel app). But due to user interface i have entered wrong no during the transaction.

                                Kindly reverse the same in correct mobile no.
                                I have already tried to connect to customer care several times right after I did the recharge, but they didn't pick up. I also sent emails with the problem. But I got only automated reply. No solution.

                                Now please do the same on urgent basis…. Details are as below….

                                Date - 20/04/2020

                                Correct mobile number-[removed]

                                Wrong mobile number-[removed]

                                Amount -598

                                Transaction id[protected]
                                May 2, 2020
                                Complaint marked as Resolved 
                                Airtel transferred the recharge amount to correct number.
                                Airtel customer support has been notified about the posted complaint.
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                                  Bhupendra Nath Roy
                                  Apr 20, 2020
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                                  Website: Yutube

                                  There is a problem in signing in google account as a result I am not in position to browse my YouTube app.please resolve the problem.
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                                    Kirti Nagrikar
                                    Apr 20, 2020
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                                    Address: Tuljai Nagar ,Dhamngaon Rly, Amravti

                                    Airtel Sim can't work and network has broken
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