Dear mr. Gopal vittal, humble request. I am 76 years old (Retd chief engineer from tamilnadu water board) living in besant nagar with ailing 71 year old wife and daughter and grand daughter of 15 years. My grand daughter has online classes daily from
School.
My airtel broad band modem (Binatone) is not working. Airtel landline ph no.[protected]. Though power supply is there, in modem lights are not burning and hence not working. Adopter also to be changed. Plz send your technician & help me. I am frantically trying to contact your people but no one lifts the phone. My mob:[protected]. I got my tv set right by tatasky within one hour. When other services are functioning in emergency situations why not airtel. All your helplines don’t even respond to emergency calls. Deeply disappointed with airtel. Wish you all a happy tamil new year. Y/s pranesan, no.11, flat.2, kaveri vihar, 29th cross street, besant nagar chennai 90.
Airtel customer support has been notified about the posted complaint.
Apr 15, 2020
Updated by Pranesan Gururao Dear Mr.Gopal Vittal, Humble request. I am 76 years old (Retd chief Engineer from Tamilnadu water Board) living in Besant Nagar with ailing 71 year old wife and daughter and grand daughter of 15 years.My grand daughter has online classes daily from
School.
My airtel broad band modem(Binatone) is not working.Airtel landline Ph No.[protected].Though power supply is there, in modem lights are not burning and hence not working.Adopter also to be changed.Plz send your technician & help me.I am frantically trying to contact your people but no one lifts the phone.my mob:[protected].I got my TV set right by Tatasky within one hour.When other services are functioning in emergency situations why not Airtel.All your helplines don’t even respond to emergency calls.Deeply disappointed with Airtel.Wish you all a happy Tamil New year.Y/s Pranesan, No.11, Flat.2, Kaveri Vihar, 29th Cross Street, Besant Nagar chennai 90.