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Airtel Complaints & Reviews

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Updated: Jul 7, 2026

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Airtel reviews & complaints page 374

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Address: India

Today accidently i recharged my wrong airtel number with 398 rupees of the unlimited pack. If possible then reverse recharge on my mobile number. I am sending you phonepe transaction id of recharge. Please check.

My mobile number: [protected]
Wrong mobile number: [protected]
Amount: 398
Transaction id: n2006041344394330832403

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I used airtel app to recharge an airtel number ([protected]) for rs.2398 via google pay. But the amount got debited and no recharge done. No confirmation message came. Nothing from airtel side. I called customer care and i asked he said no transaction happened in this number. Then where is my money went. I attach the screenshot of transaction details with this.

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I was not use my sim since 3 months
Now it was not showing unregistered

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Recharged through airtel thanks app via google pay.. Money debited 598 bt not recharged yet

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Address: Hyderabad

I've ported my no from bsnl to airtel and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to make outgoing and receive incoming calls to my number. Poor customer service from airtel.

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Website: www.airtel.in

I have recharged my phone ([protected]) through my airtel thanks app using phone-pay gateway. The amount is deducted but recharge has not been done.
I can share transition id if required.

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Address: 224190,Meeranpura, Tanda, Ambedkar Nagar

I have recently ported my sim from vodafone to airtel. It's been a month i am facing this problem. There was not a single hour in the month in which i have received good network. Also i have called customer care several time. Guys are saying to wait at every call. They even tried and persuaded me to hang up the call. I have also talked to their senior executive and it's been more than a week. No improvements. No updates. Kindly consider my issue and help me with this as soon as possible.

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Your airtel mobile 8731* online recharge txn id * of rs 98.0 has been initiated. Please keep the txn id for future reference.

The recharge request has been made but it hasn't been credit on my airtel number.
Resolve the problem as soon as possible.
The recharge has been done on 3rd of june 2020 3:22pm

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I have been using airtel 4g hotspot wifi since 2015 and the speed was so good both in my chennai and pondicherry residence. But the network speed is very poor since a year back after jio's launch. Couple of times i raised this concern to airtel but the replied with standard answer to that they are working on a fix but no improvement. I was in parallel using act fibre optic network in chennai residence. But, during this lockdown i'm struck in pondicherry and i have to use airtel portable hotspot. Couldn't even attend a single conf video call without a network issue.. Very poor network.. Signal varies with 1 or 2 network tower in the hotspot dashboard..

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GR Media Works

Jun 3, 2020

Please find attached the screenshot with network coverage..

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Address: 34B Motilal Basak Lane, Kolkata-54

Dear Sir,
We have wrongly payment Rs 2200/- to another airtel number[protected] instead of our number[protected].
Our SBI online payment ref no is CHD6937658 (PG Electricals A/C)

So, kindly transfer the amount to my broadband number and oblige

With Regards,
Rachana Patwari

C/O P G Electricals
34B Moti lal Basak Lane, Kolkata-54

Mobile no- [protected]

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I have recharged my mobile number [protected] through net banking for rs. 449 on 28th may 2020 and received an sms with transaction reference [protected] and txn#[protected] of rs. 449. Till now i didn't get any recharge, although the amount has been debited from my bank account.

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Address: Jammu

On 5 may 2020 i did recharge on my airtel number [protected] twice with taxation id[protected],[protected],[protected] from the airtel app.
The bill payment was initiated and amount of 448 was deducted from my bank account twice.
It is 3 june 2020 now and the amount is still not transferred back in my account.

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Im from sikkim. For the past 5 days my airtel 4g internet is working extremely slow. It's so frustrating since i ve to wait so long even a webpage to load. If you cant provide 4g speed net why do you charge for so much amount from customer. Airtel is cheating its customers. Disappointed in indias fastest network fraudulent company, airtel.

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Dear sir, yesterday i have recharged by mobile through net banking. Money has already deducted from my account but recharge is not done. I habr reaceived below sms

Bill payment of rs. 598 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference.

Requesting you please solve the issue immediately.

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There is no signals of airtel in our area. I complaint 100 times but no response and on airtel app it still showing in progress after 25 days. I posted about it on twitter where airtel stas that they noted my area for future references then no reply again. My area pin code is 249408 and i want good connectivity as soon as possible as i have board exam in near future and need good connection of internet to study online.

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Address: kolkata

Hi,

This is about 14 days, airtel mobile network is not available after amphan. Where as otehr service providers are servicing still airtel is not availble. Currently, it is mandatory for having minimum recharge for make connection active, i recharged but no network available. I can;t use it. So what will happen after 28 days. Do airtel give extension on that recharge?

Looking forward for your reply..

Regards
Papia chanda

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Address: Bhubaneswar odisha

Amount of rupees three hundred ninenty nine was recharged on line for my prepaid mobile।but the amount deducted from bank not reflected in mobile balance

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Complained many times on regular basis for my 4 landlines but even after 13 days the services have not been restored. We are charged for that period in our bills inspite of the fact that we can’t even work. This is height of everything that we are handicapped and no efforts are made by the company. Earlier fir around 8 days we didn’t have mobile connections as well but those got rectified only 4 days back.
Internet and phone services are utility services and customers can’t be made to suffer for so long. Airtel seems to be very weak in restoration of services.
It is highly recommended that government should intervene and help us get uninterrupted services. One feels cut offf from the world this way.

Jun 20, 2020

Complaint marked as Resolved

I contacted the West Bengal customer service head Mr.Priyavrat Singh Chauhan who was king enough to get my 9 connections restored although it took a lot of time for this and that too in stages

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Jun 05, 2020

Updated by Kannuu Still no connection even after 15 days after rigorous follow up ‘.Airtrl is raising bills but doing nothing to restore the services

Jun 06, 2020

Updated by Kannuu Contacted the customer service head and after 16 days the connection was restored.My other mobile and broadband connections were also restored with his help-a thorough gentleman nice to speak to and tried his best

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Address: 35/22, Sector No-3, Pratap Nagar, Sanganer, Jaipur 302029

Details :
28/04/2020 - [protected] - bharti airtel limited gurgaon in 12 - 598.00

I have recharged my mobile number [protected] through credit card for rs. 598.00 on 28/04/2020 and received an sms with transaction reference id:[protected]. Credit card transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my credit card.

Regards
Faisal

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Address…vill and p. O-singerband pt-v pin-788126 state-assam dist-cachar
P
Respected sir,

With due respect, i am writing this letter to inform you that our internet connection was poor from many days we are facing trouble as we are having exams and online classes our most of the work is done online and for that, we need a proper internet connection.

I have already made a complaint but no one took any action upon it. I humble request to your office to check our connection. I expect a quick response as satisfying your customers should be your first priority. Thanks

Yours sincerely,

Your name…afjalur rahman
Contact-[protected]

Vill-singerband po-singerband
Pin-788126
State-assam dist cachar

Airtel Complaints & Reviews

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Airtel reviews & complaints page 374

recharge on wrong number through phonepe

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i am complaining about airtel services and google pay services for money transactions.

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Sim is showing as unregistered

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Money debited 598 but not recharged. Help me its urgent

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SIM portability activation

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Mobile recharge not done even after payment

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Poor network and worst internet connectivity

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Recharge transaction pending

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Airtel 4G Hotspot network is poor

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Wrongly payment in another number

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Amount deducted but recharge not done yet.

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money deducted and no recharge/ refund till date

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Internet 4G speed extremely slow

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Recharge not done but money has deducted

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Poor signal and fake advertisement

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mobile network not available from 20th may 2020

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recharge amount deducted not reflected reflected in mobile balance

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No wifi or landline connection since 20-5-20

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Recharge not done

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Complaint for poor network conection in our area

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