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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Airtel reviews & complaints page 374

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R
Rajeshcyclist
Apr 16, 2020
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I have recharged my mobile no [protected] with amount rs.149/- on 15 april 20 at 08.26 am through airtel app and amount paid through airtel upi. The amount has been deducted from my account but recharged has not happen till date.
Detail of recharge as below-
Upi transaction id[protected]

Amount rs.149/- on 15-04-20 at 08.56am
To — airtelin. [protected]@axisbank
Airtel customer support has been notified about the posted complaint.
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    A
    Anusharao13
    Apr 16, 2020
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    I have ported my sim from dolphin to airtel but even after so many days i am not able to recharge the airtel number. Everytime it shows recharge failed when i select the operator as airtel and my incoming and outgoing services are stopped. But when i select the operator as dolphin the recharge is successful but my dolphin sim shows no service when i insert it in the mobile.
    Please resolve this.
    Airtel customer support has been notified about the posted complaint.
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      A
      anwar mulla
      Apr 16, 2020
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      I tried recharge for two times for a same number and for both the money has been deducted.
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        V
        Vishnu N
        Apr 16, 2020
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        Address: Tc-17/1644, sreepadam, Katturoad, poojappura p. o.
        Website: Airtel recahge

        I have recharged through airtel thanks giving app and payment was done through upi bhim. My money rs 399 was deducted from my account but app is not showing that transaction and my pack is expired. Airtel customer care is not getting connected and its the worst experience. I want my refund or recharge to be done as soon as possible because it is expired
        Airtel customer support has been notified about the posted complaint.
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          P
          preeti kanwar
          Apr 16, 2020
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          Address: Chandigarh

          I have made the payment for fibernet connection for rs. 942 on march 18, despite the assistance given by senior and other team, we are still struggling with the internet connection. The caf [protected] and the transaction id is[protected]. The airtel executive visited us on april 4 and placed the set up box with no connectivity and assured us that the connection will be up and working by april 6. Then again the executive visited us april 12 and assured that this be taken up soon. I am extremely fed up with the services and wanted them to either fix the issue or refund by money back.
          Airtel customer support has been notified about the posted complaint.
          Apr 16, 2020
          Updated by preeti kanwar
          Another fraud has been made through this complaint wherein Rahul Kumar Emp ID: 709145R called from phone no. [protected] and took INR 15000 from my account in the name of refunding my actual payment of Rs. 942. This is one of the worst experience i ever had.
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            S
            Saikiranyeldi
            from Nellore, Andhra Pradesh
            Apr 16, 2020
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            I am Airtel prepaid user and they are charging Rs 598 for unlimited calls and 4G internet for 84days. I have given many complaints to service provider that i am not getting internet even though it is showing as 4G it will take 2 to 3 mins sometime not even load Google home page.
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              A
              Akanksha.27
              Apr 16, 2020
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              Address: Hajipur, Bihar

              My father's airtel sim is not working for two days now. We have checked everything, reinserting sim, checking settings but nothing worked. We called customer care too but no one picked up the call.
              His number is [protected]. Please check the problem with this number.

              Can some one please help assess the problem with the sim?
              We recently recharged the sim too.
              Airtel customer support has been notified about the posted complaint.
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                R
                rajkishor76
                Apr 16, 2020
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                Address: KESHAVPURAM KALYANPUR

                I have recharged my mobile no [protected] with amount rs.698/- on 10 april 20 at 10.22 am through airtel app and amount paid through google pay. The amount has been deducted from my account but recharged has not happen till date. I have to again recharge with 598 on 12-04-20 to resume services.
                Detail of recharge as below-
                Upi transaction id —[protected]
                Google transaction id — cicagkdhibzonq
                Amount rs.698/- on 10-04-20 at 10.22 am
                To — airtel hdfc upi master login - airtelin. [protected]@axisbank
                Airtel customer support has been notified about the posted complaint.
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                  J
                  jawaher thilaga
                  Apr 16, 2020
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                  Address: chennai

                  Hi this is

                  I lost my mobile yesterday mobile no: [protected] could u plz block my SIM CARD and let me know the procedure to apply for a new duplicate SIM CARD and if there is any charge for that...?

                  with regards
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                    S
                    Sukhminder GILL
                    Apr 16, 2020
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                    I recharged my airtel number ([protected]) on (15/4/2020) through airtel app with rs 598.0. Then a message came saying that bill payment of rs 598.0 has been initiated towards your airtel mobile [protected]. Txn id :[protected]. The payment will get posted to your airtel account within maximum 4-hours.
                    But later it says that payment failed : your recent transaction for airtel mobile number : [protected], amount rs 598.0 and txn id[protected] has failed but the amount of rs 598 deducted from my hdfc bank account. This is a fraud in lockdown. Please refund our money (Rs 598) otherwise recharge our number.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      sudhakar0107
                      Apr 16, 2020
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                      I was recharged worng airtel number and raised complaint to customer support team but till issue not resolved.It is wrost support team and never seen this type of service.
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                        A
                        Ashruti Kesharwani
                        Apr 16, 2020
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                        I have done recharge of rs. 399 on airtel mobile no. [protected].. dated- 8/4/2020.
                        amount has deducted from my account, but recharge didnt complete. even i got the messege regarding refund. it has been around 7 days but amount has not refunded yet in my account.
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                          Mjay6144
                          Apr 15, 2020
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                          My complaint is regarding slow speed of airtel 4g. I bout this sim 2 months ago and whenever I am at home I can hardly open up Google on my phone, let alone browsing YouTube regardless of the fact that I am getting full signal bar. I think they are conning people by saying its 4g whereas it do no even comparable to 2g.
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                            Teesha Jain
                            Apr 15, 2020
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                            I've recharged my data of 48rs that is valid for 28 days. The recharge is reflected but the available data is showing 0.0 MB.
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                              M
                              Mr Pitroda
                              Apr 15, 2020
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                              Address: BHAYANDAR mumbai

                              Llzz help me my [protected] num is 10 to 15 days left not work
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                                H
                                Hitesh Palgouta
                                Apr 15, 2020
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                                My number +91-[protected]

                                I was on international roaming pack of 3999.
                                Intially i was told it will auto renew every month so i had selected this pack.
                                But it did auto renew by charging per day of 649+ tax for 12 days around and already bill is generated...
                                When they can auto renew pack they had to auto renew previous pack how can they renew any pack of there choice.. This is unfair and we shall pay this charges...
                                Or they should have straight away stopped the sim... They can't take decision on our behalf by there choice and ask us to pay. Its total unfair policy.
                                I seek for total waiver of this charges
                                I shall pay only as per 3999 plan for 30 days.

                                Hoping to hear positively soon
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Sumedh Mudgalkar
                                  Apr 15, 2020
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                                  Address: Donar Chowk, BhattiyariSarai mohalla, Digghi South, Darbhanga

                                  My customer id is [protected]. But my registered mobile number dosen't belong to me. So please update my correct & recent number([protected]). Due to wrong number, i am unable to avail Airtel dth services. Please do this needful to me.
                                  Apr 15, 2020
                                  Updated by Sumedh Mudgalkar
                                  My customer id for my Airtel dth service is [protected]. But the registered mobile number dosen't belong to me. It was the fault of the nearest Airtel service provider. Due to wrong registered mobile number i am unable to avail any type of Airtel dth services. My correct mobile number is [protected]. So, please update my this particular number([protected]) to my Airtel dth connection service. Please, do this needful to me because i am unable to avail any offers.
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                                    K
                                    kush pratap
                                    Apr 15, 2020
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                                    I applied for a new airtel xstram fibernet broadband connection. Got call from airtel team (Phone no [protected]) on 16 march 2020 around 11.55 am and i was told to do payment of rs. 2828 against the new connection and i was assured of the installation on the same day by 6.30 pm. I did full payment on the same day by around 2.30 pm. However i told the concerned team that please look for the feasibility of the connection in my area then i will make the payment. But the answer i got from airtel executive that 100% feasibility is there without doing any on-site validation in person. I kept calling continuously and no body used to respond at all. My call was ignored daily and installation work is still pending. Called again on 17th march, i was told same thing that it will be installed in 20 minutes then by 3pm then by 6 pm. I was lied continuously. Same thing happened on 18th, 19th, even still it is pending. Same day by field staff i was informed that there is no fibernet feasibility in your area. This is very disgusting. First of all no proper response, no proper time given, and it was almost 4 days installation had not been done. Phone is not picked by concerned staff.
                                    Fed up with your service i have applied for full refund. Til now its almost 20 days over. I didn't get refund.
                                    Requesting you to refund immediately.
                                    Mb no [protected]
                                    Broadband caf no - [protected]
                                    Txn id :[protected] of rs : 2828/-

                                    Please refund my money as soon as possible.
                                    Airtel customer support has been notified about the posted complaint.
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                                      S
                                      Shubh own right
                                      from Jhalawar, Rajasthan
                                      Apr 15, 2020
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                                      Dear Sir/Mam

                                      I am regular customer of AP Bank.
                                      And I am happy to using all the services. These time I am facing an issue due to app not working correctly I do by mistake my recharge on my current no. But actually I wants it into my another no.
                                      Please transfer my Recharge to the actual no. Or refund me my money bank back by cancelling that Transactions.
                                      So I am able to do reachrge it again on my correct no.

                                      Kindly do the needful for me and help me out

                                      Transaction Details-
                                      Transaction Id[protected]
                                      Account No.[protected]
                                      Registered mail- [protected]@gmail.com
                                      Payment Source- AP Bank
                                      Amount - 219
                                      Wrong No. - [protected] (Airtel)
                                      Correct No. - [protected] (Airtel)

                                      Thanks & Regards
                                      Shubham
                                      Cont. [protected]
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        Shain Jahan
                                        Apr 15, 2020
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                                        I had rechareged my airtel num([protected])money has been debited but no message of recharge has come or neither the number has been recharged
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