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G
Gvr*
Apr 14, 2020
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Website: www.airtel.in

We made a online payment of Rs. 399 ( prepaid recharge pack) for the airtel number- [protected] on 13th April 2020 with the transaction id[protected] but the transaction has failed. Amount has been debited and not yet refunded
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    ash077
    Apr 14, 2020
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    I am Ashirvad kumar .
    I had done my airtel prepaid mobile recharge on 10 april 2020 of 598 plan and received an sms of transaction reference . The amount get deducted from my bank account . But still neither the recharge is reflecting on my account nor I got the refundable amount till now . I called to customer care but they didnt repond me.
    So please help me as soon as possible .
    Airtel customer support has been notified about the posted complaint.
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      Jeni Stephen
      Apr 14, 2020
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      Address: Bangalore

      My plan as in site is 399/- with 20 GB, but billed as 499/- with 30GB, when 499/- plan cones with 75GB. Please update the billing with the plan. There is no one to attend to call / complaint. Please attend to the needs of the customer in time as this is considered to be an essential service now. Thank you.
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        Sabiulla
        Apr 14, 2020
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        Address: Lalpet

        I have note receive any sms and now only I recharge of my account but my balance not show..plz help I want this number...I'm in uae but I maintain this sim plzzzz
        Apr 14, 2020
        Updated by Sabiulla
        I have not receive any sms and otp not cone

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          Avijit Yadav
          Apr 14, 2020
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          Hello sir/madam,
          I am facing airtel network drop issue since many days, network automatically gone for several time for long duration and it comes automatically so this network drop creating many problems, i paid for all services instead of that i am facing this, please provide me specific reason of this network drop, there is already network coverage in my area.
          My airtel number is = [protected]
          Kindly look into this matter, i am frustrated by such services, i
          Airtel customer support has been notified about the posted complaint.
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            Suraj_gautam
            Apr 14, 2020
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            Website: Airtel thanks app

            I have done the recharge through airtel thanks app via hdfc internet banking. At airtel no [protected] however amount got deducted from the account by (Citrusairtel) but recharge not done.
            I request you kindly resolve it.
            Weather make it recharge find or refund the amount so that i can do it again.
            Ref no :- mentioned in screenshot...🙏
            Airtel customer support has been notified about the posted complaint.
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              Sonisk
              Apr 14, 2020
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              Dear madam/sir
              I have recharged wrong number through google pay. Unfortunately the number i was recharged which is in not service.in this critical situation i don't know what to do. So kindly please reverse the recharge to the right number. I have attached the details below :
              Wrong number - [protected]
              Right number - [protected]
              Airtel customer support has been notified about the posted complaint.
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                Sruthyvr
                Apr 14, 2020
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                I tried to recharge yesterday.money is debited from my account.i want my money back
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                  Kapil M Dhayani
                  Apr 14, 2020
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                  Address: Surajkaradi-361347

                  I want to change my rejected sim
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                    washu
                    Apr 14, 2020
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                    An amount of Rs.1296.82 is being deducted from my ICICI Bank credit card, since December 2019.I have never authorized airtel for such deduction.Idonot receive any OTP for such deduction. This is veyr bad on airtel part.Idemand immediate refund of my money starting from dec till date.
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                      sanjan92
                      Apr 14, 2020
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                      I have recharged my mother number [protected] on 13.04.2020 through online airtel recharge. Transaction get fail but amount Rs.379 has detected from my ICICI bank account and the Transaction ID is [protected].
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                        Kaikyi
                        Apr 14, 2020
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                        I have recharged my mobile number [[protected]] through net banking for rs. 349 on 13th april 2020 and received an sms with transaction reference [[protected]]. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.
                        Airtel customer support has been notified about the posted complaint.
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                          M
                          Mohannnnnn
                          from Bengaluru, Karnataka
                          Apr 14, 2020
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                          My number is [protected].

                          It is deactivated due to not recharge. I suppose to recharge on 9th april but forgot, due to that sim got deactivated.

                          I recharged with 49 rep now but sim still deactivated status.

                          Could you please activate as my bank otp depends on this number

                          My callback number [protected]

                          I had tried to reach 121 but no luck
                          Airtel customer support has been notified about the posted complaint.
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                            G Raghavendra Rao
                            Apr 14, 2020
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                            Address: Flat no. 301, Surya enclave, Ashok nagar, Kurmanapalem, Visakhapatnam

                            Recharge of 399/- through Paytm not successful to mobile no.[protected].
                            Amount of 380.59 cut from BOB on 14th April. Please refund.
                            Deducted details attached.
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                              sanukumar2001
                              Apr 14, 2020
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                              I have recharged my mobile number [protected] through net banking of rs 598 in which there was a discount of rs 40 so 558 was deducted from my account on 9th april 2020 and received an sms with transaction reference [protected]. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                              Regards
                              Meenu singh
                              Airtel customer support has been notified about the posted complaint.
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                                Panesar45
                                Apr 14, 2020
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                                I have recharged my other airtel number of ₹249 using airtel app on my mobile. The money was deducted from bank and even i got the message of money debited. But the recharge never happened. It did not reflected anything at all. Then i recharged my number using other online method. But where is this money went. I want to know how can i get this money back.
                                Airtel customer support has been notified about the posted complaint.
                                Yesterday night I made 448 rs Airtel recharge...amount deducted from my account...but not recharge my Airtel mobile.please go through that .please refund as soon as possible..
                                ref: [protected]IGAFKYXDF8
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                                  sanukumar2001
                                  Apr 14, 2020
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                                  I have recharged my mobile number [protected] through net banking of rs 598 in which there was a discount of rs 40 so 558 was deducted from my bank account on 9th april 2020 and received an sms with transaction reference [protected]. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                                  Regards
                                  Meenu singh
                                  Airtel customer support has been notified about the posted complaint.
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                                    @kns143
                                    Apr 14, 2020
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                                    Hi... Through airtel app i had recharged to my mobile number with 449rspack on 14th april 2020 at aroun 10:15 to 10:30 am. Money has been deducted from my bank account linked to airtel app i have received message regarding it from my bank that money has been deducted but recharge is not done. App is also not showing any transaction history regarding this. This is the second time my money has been deducted. I have contacted your customer care number many times and i have also sent many mails to your e-mails but there is no response. I didn't got any clarification regarding my money that has been deducted nor regarding my recharge. Please kindly respond to this complaint, make sure my money is credited or atleast do my recharge don't take my money like this. Thank you.
                                    Apr 14, 2020
                                    Complaint marked as Resolved 
                                    Nothing has been resolved
                                    Airtel customer support has been notified about the posted complaint.
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                                      B.P. Nagar
                                      Apr 14, 2020
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                                      Address: H.N.62 Sainathpuram 3 behind housing board kota road jhalawar

                                      I have done recharge Rs 399 by airtel app through phone pe via payment by upi but I have not got recharge and no refund . Even I got transaction id no but nor recharge. So I want to my money back either recharge successful to my mobile number
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                                        Divi84
                                        Apr 14, 2020
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                                        Hello
                                        I have recharged my prepaid no that is [protected] for rs 399/- and the problem is money has been deducted from my account bt recharge has not been done yet . My txn I'd is[protected] for that transaction .
                                        I am attaching the screenshot, have got behalf of customer care
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