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Updated: Nov 1, 2026
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R
Ravinder Mettu
from Hyderabad, Telangana
Jun 4, 2020
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Address: Hyderabad

I've ported my no from bsnl to airtel and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to make outgoing and receive incoming calls to my number. Poor customer service from airtel.
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    A
    Akshansh Malik
    Jun 4, 2020
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    Website: www.airtel.in

    I have recharged my phone ([protected]) through my airtel thanks app using phone-pay gateway. The amount is deducted but recharge has not been done.
    I can share transition id if required.
    Airtel customer support has been notified about the posted complaint.
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      G
      Gargee Sehgal
      Jun 3, 2020
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      Address: 224190,Meeranpura, Tanda, Ambedkar Nagar

      I have recently ported my sim from vodafone to airtel. It's been a month i am facing this problem. There was not a single hour in the month in which i have received good network. Also i have called customer care several time. Guys are saying to wait at every call. They even tried and persuaded me to hang up the call. I have also talked to their senior executive and it's been more than a week. No improvements. No updates. Kindly consider my issue and help me with this as soon as possible.
      Airtel customer support has been notified about the posted complaint.
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        D
        debbarma bapan
        Jun 3, 2020
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        Your airtel mobile 8731* online recharge txn id * of rs 98.0 has been initiated. Please keep the txn id for future reference.

        The recharge request has been made but it hasn't been credit on my airtel number.
        Resolve the problem as soon as possible.
        The recharge has been done on 3rd of june 2020 3:22pm
        Airtel customer support has been notified about the posted complaint.
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          G
          GR Media Works
          Jun 3, 2020
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          I have been using airtel 4g hotspot wifi since 2015 and the speed was so good both in my chennai and pondicherry residence. But the network speed is very poor since a year back after jio's launch. Couple of times i raised this concern to airtel but the replied with standard answer to that they are working on a fix but no improvement. I was in parallel using act fibre optic network in chennai residence. But, during this lockdown i'm struck in pondicherry and i have to use airtel portable hotspot. Couldn't even attend a single conf video call without a network issue.. Very poor network.. Signal varies with 1 or 2 network tower in the hotspot dashboard..
          Airtel customer support has been notified about the posted complaint.
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          Please find attached the screenshot with network coverage..
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            P
            pgelec
            Jun 3, 2020
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            Address: 34B Motilal Basak Lane, Kolkata-54

            Dear Sir,
            We have wrongly payment Rs 2200/- to another airtel number[protected] instead of our number[protected].
            Our SBI online payment ref no is CHD6937658 (PG Electricals A/C)

            So, kindly transfer the amount to my broadband number and oblige

            With Regards,
            Rachana Patwari

            C/O P G Electricals
            34B Moti lal Basak Lane, Kolkata-54

            Mobile no- [protected]
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              S
              Sonushrma
              Jun 3, 2020
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              I have recharged my mobile number [protected] through net banking for rs. 449 on 28th may 2020 and received an sms with transaction reference [protected] and txn#[protected] of rs. 449. Till now i didn't get any recharge, although the amount has been debited from my bank account.
              Airtel customer support has been notified about the posted complaint.
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                A
                As Aashi Sharma
                Jun 3, 2020
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                Address: Jammu

                On 5 may 2020 i did recharge on my airtel number [protected] twice with taxation id[protected],[protected],[protected] from the airtel app.
                The bill payment was initiated and amount of 448 was deducted from my bank account twice.
                It is 3 june 2020 now and the amount is still not transferred back in my account.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Surya Sukumaran
                  Jun 3, 2020
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                  Im from sikkim. For the past 5 days my airtel 4g internet is working extremely slow. It's so frustrating since i ve to wait so long even a webpage to load. If you cant provide 4g speed net why do you charge for so much amount from customer. Airtel is cheating its customers. Disappointed in indias fastest network fraudulent company, airtel.
                  Airtel customer support has been notified about the posted complaint.
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                    Y
                    Yateendra Dhapola
                    Jun 3, 2020
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                    Dear sir, yesterday i have recharged by mobile through net banking. Money has already deducted from my account but recharge is not done. I habr reaceived below sms

                    Bill payment of rs. 598 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference.

                    Requesting you please solve the issue immediately.
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      Rudransh Rajput
                      Jun 3, 2020
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                      There is no signals of airtel in our area. I complaint 100 times but no response and on airtel app it still showing in progress after 25 days. I posted about it on twitter where airtel stas that they noted my area for future references then no reply again. My area pin code is 249408 and i want good connectivity as soon as possible as i have board exam in near future and need good connection of internet to study online.
                      Airtel customer support has been notified about the posted complaint.
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                        P
                        papia chanda
                        from Chilakalurupet, Andhra Pradesh
                        Jun 2, 2020
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                        Address: kolkata

                        Hi,

                        This is about 14 days, airtel mobile network is not available after amphan. Where as otehr service providers are servicing still airtel is not availble. Currently, it is mandatory for having minimum recharge for make connection active, i recharged but no network available. I can;t use it. So what will happen after 28 days. Do airtel give extension on that recharge?

                        Looking forward for your reply..

                        Regards
                        Papia chanda
                        Airtel customer support has been notified about the posted complaint.
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                          J
                          j0y gopaljee
                          Jun 2, 2020
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                          Address: Bhubaneswar odisha

                          Amount of rupees three hundred ninenty nine was recharged on line for my prepaid mobile।but the amount deducted from bank not reflected in mobile balance
                          Airtel customer support has been notified about the posted complaint.
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                            K
                            Kannuu
                            from Kolkata, West Bengal
                            Jun 2, 2020
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                            Resolved

                            Complained many times on regular basis for my 4 landlines but even after 13 days the services have not been restored. We are charged for that period in our bills inspite of the fact that we can’t even work. This is height of everything that we are handicapped and no efforts are made by the company. Earlier fir around 8 days we didn’t have mobile connections as well but those got rectified only 4 days back.
                            Internet and phone services are utility services and customers can’t be made to suffer for so long. Airtel seems to be very weak in restoration of services.
                            It is highly recommended that government should intervene and help us get uninterrupted services. One feels cut offf from the world this way.
                            Jun 20, 2020
                            Complaint marked as Resolved 
                            I contacted the West Bengal customer service head Mr.Priyavrat Singh Chauhan who was king enough to get my 9 connections restored although it took a lot of time for this and that too in stages
                            Airtel customer support has been notified about the posted complaint.
                            Jun 05, 2020
                            Updated by Kannuu                             Still no connection even after 15 days after rigorous follow up ‘.Airtrl is raising bills but doing nothing to restore the services
                            Jun 06, 2020
                            Updated by Kannuu                             Contacted the customer service head and after 16 days the connection was restored.My other mobile and broadband connections were also restored with his help-a thorough gentleman nice to speak to and tried his best
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                              F
                              Faisalkhan81
                              from Jaipur, Rajasthan
                              Jun 2, 2020
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                              Address: 35/22, Sector No-3, Pratap Nagar, Sanganer, Jaipur 302029

                              Details :
                              28/04/2020 - [protected] - bharti airtel limited gurgaon in 12 - 598.00

                              I have recharged my mobile number [protected] through credit card for rs. 598.00 on 28/04/2020 and received an sms with transaction reference id:[protected]. Credit card transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my credit card.

                              Regards
                              Faisal
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Afjalur
                                Jun 2, 2020
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                                Address…vill and p. O-singerband pt-v pin-788126 state-assam dist-cachar
                                P
                                Respected sir,

                                With due respect, i am writing this letter to inform you that our internet connection was poor from many days we are facing trouble as we are having exams and online classes our most of the work is done online and for that, we need a proper internet connection.

                                I have already made a complaint but no one took any action upon it. I humble request to your office to check our connection. I expect a quick response as satisfying your customers should be your first priority. Thanks

                                Yours sincerely,

                                Your name…afjalur rahman
                                Contact-[protected]

                                Vill-singerband po-singerband
                                Pin-788126
                                State-assam dist cachar
                                Airtel customer support has been notified about the posted complaint.
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                                  P
                                  Priyanga Ramasubbu
                                  Jun 2, 2020
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                                  I have initiated a recharge for the prepaid airtel no - [protected] for rs. 558. Amount got deducted from my account and i got the initiated message but my number didn’t get recharged and i didn’t even get the recharged successful message
                                  Airtel customer support has been notified about the posted complaint.
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                                    G
                                    gogoi7866
                                    Jun 2, 2020
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                                    Address: rajgarh dibrugarh assam 786611

                                    Airtel payment bank account no [protected]
                                    Txn no [protected]
                                    Wrong number [protected]
                                    Correct number [protected]
                                    Amount 219
                                    Dated 02/06/2020
                                    Airtel customer support has been notified about the posted complaint.
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                                      A
                                      Aahan Adeshra
                                      Jun 2, 2020
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                                      Address: Pralhadnagar, gujarat

                                      First of all, please for god's sake train your uneducated employees.
                                      I went to set up a broadband near pralhadnagar, gujarat, india; and all the employees in the store didn't even know how to even initiate the process. After 3 visits we finally got to select a plan and paid for the whole year in advance. The uneducated employee promised us to set up a connection in 48 hours. Nothing like this happened and after calling her 10 times in a day continuously she said the connection is not possible. They said they will initiate the refund and god knows when i will get that.

                                      Thanks for this horrible experience, never recommending airtel to anyone. The worst and absolute dumb people in your offices. Kindly do the world a favor and give them basic lessions of what they are supposed to do.
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        somantapsi
                                        Jun 2, 2020
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                                        Address: Indira Nagar ,Charoda ,Opp. Mashan Kali Mandir

                                        Dear sir/mam,
                                        Please activate my conference call.

                                        Regards
                                        Soman bera
                                        [protected]
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