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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 376

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S
Survesh Pratap Singh
Apr 14, 2020
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I recharged my number [protected] on 11th april, 2020 for rs.598 with airtel thanks app. Recharge failed but money deducted from my bank account. I have posted this message on every possible forum but airtel has not replied back yet. I had to recharge my number again this time using paytm app. Now i have recharged successfully but i want my money back of last failed recharge of rs.598. Kindly help
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    A
    Ajanta baishya
    from Mumbai, Maharashtra
    Apr 14, 2020
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    Sir,
    I had done online mobile recharge on 12th of april, 2020 for rs 129 to airtel mobile no [protected]. The amount was deducted from my bank account, but the balance is not credited to my phone. The txn id is[protected] and mobile no is [protected].
    Therefore, i request you to kindly credit the paid amount to the phone or refund the amount to my bank account and resolve the issue.
    Bank a/c no: [protected] (Sbi, dispur branch)

    Thank you
    Airtel customer support has been notified about the posted complaint.
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      Kalai Raj
      Apr 14, 2020
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      Dear sir,

      I have recharged wrong mobile number by mistake on 13.04.2020.
      Please reverse the recharge to my no.
      This is very much frustrating. From 2 days i am trying to contact the customer care but not able to connect. And now i am fed up what to do.
      Please help me out with this. I need my money back.

      Right mobile no: [protected]
      Wrong mobile no: [protected]
      Amount: 598
      Transaction id: [protected]
      Recharge date: 13.04.2020

      Regards,
      Kalaivani. Y
      Airtel customer support has been notified about the posted complaint.
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        B
        bharani manthena
        Apr 14, 2020
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        Hi,

        Please can you trace this number or let me know who is doing all... Eating away my patience from last 6 months by not revealing the name and raising fights among everyone
        [protected]
        This is the mobile number
        When i call, ido see the sim is off wherein person can only use what's app.

        Can you please let me know who is doing this as soon as possible tracing the what's app location or accordingthe way you would take actions on

        Thank you,
        Airtel customer support has been notified about the posted complaint.
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          Parvathisivaraj
          Apr 14, 2020
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          Yesterday I had lost my phone so I have to block Airtel sim card
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            A
            Amit-27
            Apr 14, 2020
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            My airtel digital tv account no. [protected] online recharge txn ID[protected] of Rs 380. is done but service not resume
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              M
              Manoj Pati
              from Kolkata, West Bengal
              Apr 14, 2020
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              With a dejected and unsatisfactory mind, i have to write this mail to you.
              I am a valued customer of airtel, using service since years. I complained for a bad internet and network problem in my locality since november. Its being 4 months now but they have not solved the problem. I am a faculty in profession. During this crucial lockdown stage in corona crisis, students are availing online studies. Because o[censored]nethical, unjustified and unprofessional approach of airtel to my problem, i am unable to teach my students. My internet speed here is barely in 0 to 10kbps only. For few minutes sometimes by luck, it increases to 400 to 500kbps and that too is fluctuating between 0 to 500kbs in every seconds. Because of this irrational and ignoring approach to my problem, today my students are not getting my service and their career are being shattered for which your ignoring approach is totally responsible. I am using their service since years and a customer of platinum club, using 5 connections as a family pack. But still airtel shows unprofessional approach to my problem. I am even can not open a google sites for most of times. They have not solved the problems from november till date but still they are taking the monthly postpaid bill amount which shows their unethical attitude as well. If you can not provide your service, you have no rights to collect your monthly bill amount as well. The most irritating fact is that they did not consider my complain as a complain. They dont have any dignity left, any professionalism left and any ethics left, so they do not try to solve this problem so far
              Thanking you
              Airtel customer support has been notified about the posted complaint.
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                S
                Samse Ajam
                Apr 14, 2020
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                As airtel has promised for amazon prime with 349 recharge, i am unable to claim it on airtel thanks app. Offer is showing when i click on Discover airtel thanks but when i tap on the amazon prime offer, nothing happens.
                Even the offer showing in airtel thanks app is a little dim than other benefits.
                Please resolve the issue.
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                  S
                  Sanchita Juneja
                  Apr 14, 2020
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                  I recharged my airtel prepaid mobile no. On 11 april 2020 through my airtel app. Money was deducted from my bank account and its been 3 days but i havent got any confirmation from airtel. I am unable make or receive a call. I tried calling customer care but no resolution was provided. I even sent mail to [protected]@airtelbank.com along with the transaction details but instead of resolving my issue they replied saying download my airtel app and conveniently manage your payments.

                  How can i manage my payments when there is no option given to talk to a customer care executive. I am very much disappointed by the services of airtel
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Amarendra Pratap
                    Apr 13, 2020
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                    Address: VILL,PURE PRAYAG DUTT PO, CHHIVLAHA DIST,RAEBARELI

                    Maya was coming from the Delhi Police Commissioner's Office. My phone was snatched on the way. On this date 12/7/2020. For this reason I want to lock this sim. You are requested to lock this sim. my close sim no. [protected]

                    Please message us on this number [protected]
                    Apr 13, 2020
                    Updated by Amarendra Pratap
                    sim close in sim no. [protected]

                    Apr 13, 2020
                    Updated by Amarendra Pratap
                    sim close

                    Apr 13, 2020
                    Updated by Amarendra Pratap
                    Maya was coming from the Delhi Police Commissioner's Office. My phone was snatched on the way. On this date 12/7/2020. For this reason I want to lock this sim. You are requested to lock this sim. my close sim no. [protected]
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                      Kailas_chaudhari
                      Apr 13, 2020
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                      Address: Flat No. 9, Girdhar CHSL, Bakery Lane, Kopari Colony

                      My name is Kailas Chaudhari and I request you to Block my Phone No. [protected].It got stolen on 13th March 2020.
                      I am unable to connect to airtel cuatomer care due to lockdown therefore, I request you to process my request and reply me on kailas.[protected]@gmail.com
                      Please reply me when my number is blocked.
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                        adriel grace
                        Apr 13, 2020
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                        I have paid 2500 for broadband connection on march 24 to Airtel executive still now I have not received broadband connection and I request at least to cancel and refund my amount. I have no response from the executive he is not even picking my call please cancel my broadband and refund my amount
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                          Mahesh Bagewadi
                          from Mangalore, Karnataka
                          Apr 13, 2020
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                          Address: Bangalore

                          I am nayan mandal i had recharged my airtel no. [protected] Rs 46 on 10 april 2012. After 3 days from recharged my sms pack was not working i had complaint customer care is not working due to corona time debited 1 rs per sms when i send a msg. After complaint Customer care sended me msg "Thank you for contacting airtel. Plz take action against the airtel company plz its humble request to u.
                          Airtel customer support has been notified about the posted complaint.
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                            sanjeevkumar kamble
                            Apr 13, 2020
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                            Address: Kalaburagi district Karnataka state

                            On mentioned myself sanjeevkumar from kalaburagi district Karnataka state my Airtel DTH I'd [protected] & mobile no [protected] at present my account is active but on screen appears your account is suspended & also appears ca error TV code-6 since one week, my account having balance ₹461.42 and my account balance is dedicating aslo, I have complainted to customer care through Airtel thank app and registered mobile also but nobody can responded me till with complaint reference no 2334415 and STB NO [protected] & VIEW CARD NO[protected] so please solve my technical problem as possible as wit
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                              Bibinjob
                              Apr 13, 2020
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                              Sir 12/4/20 am recharged my airtel number [protected] Rs 598 via airtel app. Transactions failed cash not come on my account.
                              Today more call come and they tell me call from airtel but asking my atm card number OTP detail's. Todays airtel officer's count contact me
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                                Arjuna rana
                                Apr 13, 2020
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                                I have recharged my mobile number ([protected]) through net banking for rs. 598 on 12th april 2020 and received an sms with transaction reference[protected] transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                                Regards
                                Arjun rana
                                Airtel customer support has been notified about the posted complaint.
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                                  Karan gupta98
                                  Apr 13, 2020
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                                  Sir i have recharge my airtel number on 4th april 2020 of Rs 698, my amount deducted but my transaction was failed.despite of several calls i do not get help from airtel customer care. So please resolve my issue and refund my Rs 698.
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                                    knaveed978
                                    Apr 13, 2020
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                                    Address: India

                                    I tried to recharge my airtel number using airtel thanks app on Apr 13 2020 but the recharge failed, in addition, the balance was deducted from my account.
                                    I want refund now, i can't contact through 121 because the option is removed i guess.
                                    I tried to contact 121 and used all codes but i am unable to connect to a customer care executive.
                                    So please solve my issue
                                    Airtel customer support has been notified about the posted complaint.
                                    Apr 13, 2020
                                    Updated by knaveed978
                                    Txn ID:[protected]
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                                      Ashwani Globytes
                                      Apr 13, 2020
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                                      Address: 19th Main, Indiranagar, Bangalore

                                      I have requested a broadband connection for my home address on 3rd april, 2020 and they promised to install by 7 anyhow. Now after more than 10 days they are not activating it and also there is no way to get my money back.

                                      Customer id : [protected]
                                      Ammont: rs. 3536

                                      Please help me to get my money back so i can choose another vendor, there is no more trust left with airtel.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Nimitya Phalke
                                        Apr 13, 2020
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                                        I have recharged my mobile number through UPI transaction for Rs. 429 on 13th April 2020 and received an SMS with Transaction reference of Rs. 429. Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.
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