Airtel Complaints & Reviews

I recharged my Airtel DTH account - [protected]-001
for Rs.620 on 9th April at 11:00 pm. The transaction was done through gpay and was successful. But the dth balance does not reflect the recharge and still says low balance and validity ends tmrw.

I made a request to cancel the fixed line service on march 21st but later i changed the mind and paid the 6 months rental in advance to airtel, i called support on march 28th 2020 and somehow got hold of a guy after multiple attempts. He activated my account which was already suspended. Everything went well until 6th april, suddenly in the evening the connection got dropped and my broadband dashboard on the airtel thanks app got disappeared. One of the support guy called me and told that the account got suspended upon request from my side. I explained him the above jazz about payment and everything. He told that he is going to activate the account right away and it will take 4 hrs to effect, after that my land started working but not internet. Login page is asking for credentials which i donot have. Next day i. E., on april 7th even landline stopped working. For the above all, i almost tried calling customer care for more than 100 times and wrote several e mails to support no response from them. At this critical time, people are working from home and they need internet, how irresponsibly airtel worked in this case. They have people to disconnect the service but not for support, this is the lame excuse they are saying. How can they disconnect the connection without expediting the issue and payment? Even i tried calling nodal office in bannerghatta road no use. I have all the call records for the above conversations i can provide if needed.

The airtel sim card i use suddenly stopped working in the evening of 8th april 2020 without any prior notice. I have tried all options as seen online. I cannot log into the airtel app as it is asking for otp which will be sent to the same number which is not receiving signal. It is not a problem with my phone. Kindly help in this regard and reactivate the sim card, specially at this time of the pandemic when i need to keep in contact with my family.

I have recently recharged my airtel prepaid number with 449 pack but it is not reflecting in my airtel prepaid account or in airtel thanks app and also in transaction history and the customer service is not receiving any of my calls it should atleast receive the customer calls or atleast reflect the recharge amount.in the account as soon as possible

I have recharged my mobile through online payment gateway, phonepe. Transaction was succesful but the merchant does not recieve the amount and hence my mobile was not recharged.
My mobile no. is [protected] and recharged with 558 Rs.
I am attaching screenshot of transaction and history of recharge.Kindly refund back me the amount....

Dear sir,
I am airtel dth customer, my id is [protected].DD national is not shown on my dish. I complain it by call but no one pick up. I want to see ramyana telecast on dd national.Please help me as soon as possible, so that i can see dd national on my dish

Sir,
I have recharge my account twice till date but I unable to watch any channels so I request to provide service immediately as I am getting very trouble due to lock down .

I have recently subscribed for a new broadband connection from airtel. After repeated follow ups and frequent telephone support requests the connection was established, after 10 days of waiting i have decided to cancel the subscription and now airtel is not even responding to my emails or phone calls, no word refunding my money as well. I am requesting my subscription to be cancelled immediately as this is a cheating case and fraud practice of airtel dodging their customer complaint requests.

I need this case to be resolved right away.

Customer name - padmavathy s

Phone number [protected]

Dear sir/mam,

as i did recharge for my no. [protected] at 10.38 A.M...its got failed but amount dedcuted from my sbi account here is the transaction id for above recharge-- Txn ID:[protected].

Kindly do the needful as soon as possible to tak ethe next step.

I Applied the new Airtel broadband connection in 2nd April, but whenever I call the sales executive, He didn't respond, I don't know what's my connection status.

Even they respond with "Connection is delayed" that's absolutely fine for me. But they didn't.

I was wrongly recharged multiple times in a single mobile number because i didn't get recharge completed massage, 2times in amazon pay and one time airtel payment app. Then later i got that massage after 3times recharged. So wrongly debited my amount.

Amazon order details:

Order date
31-mar-2020
Order #
[protected]
Order total
249.00

Order date
31-mar-2020
Order #
[protected]
Order total
219.00
Kindly refund those amount in my account.

Dear sir,
I was making a recharge through airtel app on april 8, 2020. I make payment though google pay. Payment was done successfully. Money has been deducted from my account. I have all the proof regarding my payment. But my recharge was not done and a page open in airtel app showing payment not received. Its a scam. Transaction id is[protected]. I am also attaching here the screen shots of payment and the page showing that payment not received. Please do find the attached file.

I have recharged my data pack already and it still in active and when i used my data today from my main account balance 118 RS is deducted for no reason. I need my money back for this.

Recharge not sucessfull but amt will be debited in my accound.recharge mobile number[protected].

Hii
I am Dr.T.srinivas
Yesterday n8 i had online transaction from my airtel app of amount 399 pack.my balance got deducted but the pack has not been activated yet.please solve it faster.very hard in these times without internet due to covid.

Recharge for mobile no : [protected]
amount of Recharge 598
Recharge done on 8th April 2020
UPI Ref :[protected] Google pay

Amount has been deducted but mobile no.[protected] not yet recharged

Recharge done through Airtel App of mobile No. [protected]

Dear sir, ma'am,
I have recharged my airtel digital tv on 10-march-2020 with rs 2000 which have not recharged till now. On 1-march-2020 i talked to one of your customer service manager he assured me that same will be rectified as soon as possible. As i have recharged on customer id which was located on my account on tv later your customer service support person told me that due to some technical issue your digit tv is showing wrong id and she aid she is correcting that id. I again communicated with your customer center team they every time assured me that they will correct this mistake. Later they activated my account and i was able to watch tv but i found that my account is not showing any recharge amount i again communicated with your support person he told me that he will add the balance as soon possible but today at around 12.05 pm they terminated my service its not the right way, ur customer support service is continuously harassing me and i m not getting any support

I am not receiving SMS in my mobile. How to receive messages?

I am using 4G Hotspot for last 4 months, suddenly it has stopped working even with green signals are okay. I am a user of Moradabad Uttarpradesh.

Dear Sir/Madam,

I have make few recharge for my family in last week but unfortunataly my three recharge has show pending I my Airtel app the amount is deducted from My wallet.
I sent email to customer services as well but they are not responded yet.

Thanks
My Airtel app is registered with
[protected]