Airtel Complaints & Reviews

My name is soumik das. My consumer id is [protected]. Till 21.05.2020 my airtel dth stopped. I complaint by email. Complaint no is 24329135. But till now my problem not solved.

I had performed recharge of Airtel No - [protected] from Airtel App linked to Number - [protected] on 04.04.2020.

Initially, I had attempted to pay Rs. 399/-through SBI Net Banking. The amount had been deducted from my SBI Account vide transaction ID - IGAIKTYGS2 for Rs. 399/- but the recharge had not been processed in My Airtel App. Subsequently, I had to make another attempt in my Airtel App and performed the payment through Amazon Pay which was successfully processed.

I requested Airtel to refund the amount of Rs. 399/- which was deducted from my SBI Account but not processed in My Airtel App.

However, they did not take necessary action & initiate the refund . I had tried to contact Airtel Customer Care Official regarding this from 04/04/2020, but no one is responding from there.

I am thus having to incur financial loss with no fault of mine.

Arunava Mukherjee
Contact No - [protected]
Alternate No - [protected]

There are network problem in our area so i had registered complaint several time on airtel thanks app and on customer care but untile now no action take place. And network type automatically change form 4g lte to other at any time. Sometime calling suddenly disconnect and unable to make video call.
Please fix indoor network problem as well as calling issues. As we are unable to gave our online examination due to this network issue.

This is the transaction I'd:[protected]
Balance got deducted trough Airtel thanks app e.recharge. But did not receive the balance. I want a refund.

I have recharged with plan 399 today 28/05/2020 using airtel thanks app.

The amount is deducted from my account, but recharge is unsuccessful.

Details of my transaction is in attached image.

Please either refund the amount or recharge my account.

For the past 2 weeks I was unable to use internet in indoor and after that I regestered a complaint by calling 121 and a complaint is regestered .and they say that before 26th May the problem will be solved .and till now there is no change what shoud i do.I am from Kerala
Alappuzha
Mararicklulam
Pin-688523
Kindly do the needings

My broadband/ fixdline not working from may 05, 2020.

I've been complaining since a long time. The network I'm getting is very poor. There's a scam going onn in my town. They cut the network at a particular period of time. We the users are facing a lot of issues. Without taking our consents they even close our complaints. Without even taking feedback from us they will close on going complaints. They promise to call back but never does so. I strongly condemn their behavior as they are looting us. This is really a scam going onn.

Cant download the video

I have 2 connections of Airtel DTH 001 & 002. I ordered a upgrade on my first connection i.e. 001 on 18th May 2020 for which they replaced the Setup Box with a new one. At backend, instead of deactivating the old box of 001 connection, they deactivated 002 connection box. Its been 10 days and they are not able to fix the problem. I registered a complaint on 19th May 2020 that my both connection are not working fine. After that i registered another complaint at backend team and there have been multiple times I have called the Customer Care and Backend End and they are not able to solve the problem. They are not even able to commit a time against when it will start working. My pre-paid rental pack is running non-stop and my TV is not working.

Call waiting is not working on my airtel sim even after contacting with customer care center at mangla puri.
Kindly do something so that call waiting should be enabled on my num
[protected]

My complaint is towards bharti airtel service provider - customer care executives. My concern is regarding my fathers post paid airtel mobile number. On may 06, 2020 my fathers mobile number showed network not registered on his phone, i thought its normal/ regular network issue for some time, will get resolved later. But still showed the same message. Finally i called the customer care service on may 13, 2020, executive officer suggested to go airtel office and request for new sim, since my home is far away from airtel office and not sure about whether office will be open because of covid situation and also the user of this number is above 70 yrs of age thought would not be safe for him to travel outside during this period so requested the officer to send some one to my place with new sim, for which the executive officer agreed, he raised the request for new sim (Request no:[protected] and said new sim will take 5 working days to reach to your place. I agreed. On may 19, 2020 i called to the customer care service again to check the status, officer said will escalate the matter and will be resolved within 24 hours. I called again on may 22, 2020 spoke to some senior officer he also said your issue will be resolved within 24 hours. Today i. E. May 27, 2020 again called the customer care executive to check the status of the complaint, said will take time. I can understand the current situation and i was patient enough to wait. But now i m feeling that these officers are taking too long to resolve my issue. It’s been more than 25 days now; my father’s mobile service is still not working. Also inspite of the complaint raised to the service provider the matter is not resolved. If the service provider had issues resolving my concern should have flagged it at first place itself rather than giving false assurance to me.

Sir, i am m. Thulasireddy my mob.[protected] recharge on 14.05.2020 unlimited pack rs.598/- validity of 84 days balance of 71 days. By mistakenly again recharge on 26.05.2020 of amount rs.379/- pack 84 days pack. Please refund amount or give me benefits of completion of 598 pack after continues 379 pack. So many time trying to contact customer care they can not received call. Please look on this matter urgent basis.

Regards
M. Thulasireddy
Mob:[protected]

We had recently recharged our number [protected] twice one through paytm[protected] account linked) and other via retailer.

I am soumik das. My consumer id [protected]. I am not watching airtel tv from 21.05.2020. Then i tried to call customer care. But no response. Then i booked a complaint on 25.05.2020 at 09.54 am by email. My complaint number is 24329135. This complaint number given me airtel experience advisor subhranki. She wrote me our team is working on your request and will update you with the status by 26-may-2020 4:00 pm. But no response or update status. I am not watching airtel tv till now.

I have recharge on 21 may friday but amount has been deducted but not recharged my phone. Wh? Please refund my money

I am not watching tv from 21.05.2020. Then i tried to call customer care number. But no response any number. Then i send a mail on 26.05.2020 at 09:54 am. And launched a complaint. My complaint number is 24329135. Then airtel experience advisor subhranki send me a mail and booked my complaint. She wrote me that our team is working on your request and will update you with the status by 26-may-2020 4:00 pm. But nobody call me and no update status.

My customer id [protected] for new dth and paid money online, with registered mobile number [protected].I didnt get any message or call regarding installation.
Is anything wrong with my mobile number while registering.

I have recharged my airtel number [protected] in website airtel.in. The amount has been detected from my bank account but recharge not reflected in my airtel number.

Since 25th may 2020
There is no internet service at Congress para, Jalpaiguri, WB pin-735101