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Updated: Apr 22, 2026
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S
Sanchita Juneja
Apr 14, 2020
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I recharged my airtel prepaid mobile no. On 11 april 2020 through my airtel app. Money was deducted from my bank account and its been 3 days but i havent got any confirmation from airtel. I am unable make or receive a call. I tried calling customer care but no resolution was provided. I even sent mail to [protected]@airtelbank.com along with the transaction details but instead of resolving my issue they replied saying download my airtel app and conveniently manage your payments.

How can i manage my payments when there is no option given to talk to a customer care executive. I am very much disappointed by the services of airtel
Airtel customer support has been notified about the posted complaint.
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    Amarendra Pratap
    Apr 13, 2020
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    Address: VILL,PURE PRAYAG DUTT PO, CHHIVLAHA DIST,RAEBARELI

    Maya was coming from the Delhi Police Commissioner's Office. My phone was snatched on the way. On this date 12/7/2020. For this reason I want to lock this sim. You are requested to lock this sim. my close sim no. [protected]

    Please message us on this number [protected]
    Apr 13, 2020
    Updated by Amarendra Pratap     sim close in sim no. [protected]

    Apr 13, 2020
    Updated by Amarendra Pratap     sim close

    Apr 13, 2020
    Updated by Amarendra Pratap     Maya was coming from the Delhi Police Commissioner's Office. My phone was snatched on the way. On this date 12/7/2020. For this reason I want to lock this sim. You are requested to lock this sim. my close sim no. [protected]
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      K
      Kailas_chaudhari
      Apr 13, 2020
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      Address: Flat No. 9, Girdhar CHSL, Bakery Lane, Kopari Colony

      My name is Kailas Chaudhari and I request you to Block my Phone No. [protected].It got stolen on 13th March 2020.
      I am unable to connect to airtel cuatomer care due to lockdown therefore, I request you to process my request and reply me on kailas.[protected]@gmail.com
      Please reply me when my number is blocked.
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        A
        adriel grace
        Apr 13, 2020
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        I have paid 2500 for broadband connection on march 24 to Airtel executive still now I have not received broadband connection and I request at least to cancel and refund my amount. I have no response from the executive he is not even picking my call please cancel my broadband and refund my amount
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          M
          Mahesh Bagewadi
          from Mangalore, Karnataka
          Apr 13, 2020
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          Address: Bangalore

          I am nayan mandal i had recharged my airtel no. [protected] Rs 46 on 10 april 2012. After 3 days from recharged my sms pack was not working i had complaint customer care is not working due to corona time debited 1 rs per sms when i send a msg. After complaint Customer care sended me msg "Thank you for contacting airtel. Plz take action against the airtel company plz its humble request to u.
          Airtel customer support has been notified about the posted complaint.
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            S
            sanjeevkumar kamble
            Apr 13, 2020
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            Address: Kalaburagi district Karnataka state

            On mentioned myself sanjeevkumar from kalaburagi district Karnataka state my Airtel DTH I'd [protected] & mobile no [protected] at present my account is active but on screen appears your account is suspended & also appears ca error TV code-6 since one week, my account having balance ₹461.42 and my account balance is dedicating aslo, I have complainted to customer care through Airtel thank app and registered mobile also but nobody can responded me till with complaint reference no 2334415 and STB NO [protected] & VIEW CARD NO[protected] so please solve my technical problem as possible as wit
            Airtel customer support has been notified about the posted complaint.
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              B
              Bibinjob
              Apr 13, 2020
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              Sir 12/4/20 am recharged my airtel number [protected] Rs 598 via airtel app. Transactions failed cash not come on my account.
              Today more call come and they tell me call from airtel but asking my atm card number OTP detail's. Todays airtel officer's count contact me
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                A
                Arjuna rana
                Apr 13, 2020
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                I have recharged my mobile number ([protected]) through net banking for rs. 598 on 12th april 2020 and received an sms with transaction reference[protected] transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                Regards
                Arjun rana
                Airtel customer support has been notified about the posted complaint.
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                  K
                  Karan gupta98
                  Apr 13, 2020
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                  Sir i have recharge my airtel number on 4th april 2020 of Rs 698, my amount deducted but my transaction was failed.despite of several calls i do not get help from airtel customer care. So please resolve my issue and refund my Rs 698.
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                    K
                    knaveed978
                    Apr 13, 2020
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                    Address: India

                    I tried to recharge my airtel number using airtel thanks app on Apr 13 2020 but the recharge failed, in addition, the balance was deducted from my account.
                    I want refund now, i can't contact through 121 because the option is removed i guess.
                    I tried to contact 121 and used all codes but i am unable to connect to a customer care executive.
                    So please solve my issue
                    Airtel customer support has been notified about the posted complaint.
                    Apr 13, 2020
                    Updated by knaveed978                     Txn ID:[protected]
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                      A
                      Ashwani Globytes
                      Apr 13, 2020
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                      Address: 19th Main, Indiranagar, Bangalore

                      I have requested a broadband connection for my home address on 3rd april, 2020 and they promised to install by 7 anyhow. Now after more than 10 days they are not activating it and also there is no way to get my money back.

                      Customer id : [protected]
                      Ammont: rs. 3536

                      Please help me to get my money back so i can choose another vendor, there is no more trust left with airtel.
                      Airtel customer support has been notified about the posted complaint.
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                        Nimitya Phalke
                        Apr 13, 2020
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                        I have recharged my mobile number through UPI transaction for Rs. 429 on 13th April 2020 and received an SMS with Transaction reference of Rs. 429. Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.
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                          S
                          sushant1290
                          Apr 13, 2020
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                          Address: BHOPAL

                          My self sushant my number [protected] and sunddenly stop and i not make calls
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                            B
                            Basavaraj M Hosamani
                            Apr 13, 2020
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                            Address: Airtel , Karnataka , India

                            Sir/m'am,
                            This is to inform you that recharge of rs.399/- is made vide details attached for mob no: [protected] on date 13/04/2020. Though after successful payment i didn't get any unlimited pack activation confirmation sms. And even i tried calling to all customers care number available on internet ([protected], 121 & 198) i didn't get any responses. May be it's because of lockdown emergency i think.
                            Kindly check with my payment details and plz activate my unlimited pack at the earliest.
                            Hoping your quick response and further needful action.

                            Regards,
                            Basavaraj hosamani
                            Hubballi, karnataka.
                            Mob no: [protected].
                            Airtel customer support has been notified about the posted complaint.
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                              M
                              Mohanking Munn
                              Apr 13, 2020
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                              Address: Kadapa,Andhra Pradesh

                              Hello sir/madam
                              My name is Sree ram mohan.I am from kadapa, Andhra Pradesh. Currently I am using airtel 4g lite sim with phone number [protected].Call incoming and outgoing, mobile internet working fine until yesterday.But from today morning
                              It showing NO SERVICE and EMERGENCY CALLS ONLY.So please solve my problem.
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                                A
                                Amit Hembrom
                                Apr 13, 2020
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                                Address: Mumbai

                                Hi,

                                Currently i am using airtel 4g wifi device.

                                I want to change my current plan which is 599_100gb per month data card plan to monthly rental ₹1499 @ 500 gb.

                                Airtel no. [protected]
                                A/c no. [protected]

                                Airtel thanks app does not show any plans to update.

                                Not able to reach the customer care via 121 or 12118. I am not able to reach customer care by any ways.

                                Can you please change the plans for me, for the 4g number the shared above.

                                Please help.
                                Airtel customer support has been notified about the posted complaint.
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                                  P
                                  Parv Pratap
                                  Apr 13, 2020
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                                  On 11-Apr-2020 I made a payment of Rs.548 to airtel number [protected].
                                  I used Airtel thanks app registered with my mobile number [protected]. I used Google Pay as a medium of payment.
                                  This transaction didn't reflect on [protected] this number.
                                  Please settle this payment as soon as possible.
                                  Thanks
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                                    S
                                    shivavikkurthi
                                    Apr 13, 2020
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                                    I am shiva and my mobile number [protected].

                                    I would like to inform that there is bad signal strength of airtel and had lodged complaint many times to the network provider and discussed with customer care but there is no proper response.
                                    Till now facing same problem and i was facing with call drops also many times. I was using this network since 2010.

                                    Kindly requesting to consumer forum for take proper action on this network provider.

                                    Regards,
                                    Shivakumar
                                    Airtel customer support has been notified about the posted complaint.
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                                      M
                                      Momin uzma
                                      Apr 13, 2020
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                                      I recharged my airtel number on the airtel thanks app... Bank transaction completed... Money is cut... The airtel app was showing access denied... But money from my bank account is cut... And i've got no recharge and also my number is inactive still... And the customer care isn't making the call connected to speak to the service member..
                                      I would request the company to refund my money or recharge my number... This inconvenience in these epidemic situation isn't acceptable
                                      Airtel customer support has been notified about the posted complaint.
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                                        C
                                        Chhangte Laltlansanga
                                        Apr 13, 2020
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                                        Address: mizoram bungzung

                                        When i was search my download file its make a new peoblem ..how to do this work solve please build this sites .
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