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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 378

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V
Vasudev Patrot
Apr 9, 2020
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Address: Bharti Airtel India

Hi team,

I have recharged plan 598 for family member number through airtel thanks app april 07 2020. On that day amount deducted from bank account but not credited to mobile number.
I have send many e mails to airtel customer care address and i did not received proper reply.
I have attached details.

Kindly refund amount.
Waiting for your quick action.

Warm regards
Vasudev patrot
+1 photos
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    V
    Vinayaka Singh
    Apr 9, 2020
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    I will recharge 249 on8th April 11.04.pm
    It was successful through UPI...but still recharged in airtel...
    +1 photos
    Apr 09, 2020
    Updated by Vinayaka Singh
    Plz updated screen shot

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      Z
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      Dear airtel,

      I have recharged online last night around 10:30pm. The recharge amount 558 rs and also money is been deducted from my bank sbi. But recharge not done. I have been trying to reach customer care but ivr only attanding me..
      Airtel ref no :[protected]
      Sbi ref no : [protected]gailgvre8

      Pls resolve the same and do the needful.

      Thanks and regards,
      V. Suresh babu
      [protected]
      Airtel customer support has been notified about the posted complaint.
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        K
        karpu
        from Mumbai, Maharashtra
        Apr 9, 2020
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        I try to recharge ph no.[protected].
        But wrongly recharged ph. no[protected] in Airtel App Rs.149.

        Kindly reverse the amount as soon as possible.
        +1 photos
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          M
          mitz.karar
          Apr 9, 2020
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          I did a recharge of ₹98 on 9th March on my airtel no. [protected] from their website. The transaction was successful but the recharge didn't reflect on my account. I have complained 3-4 times but airtel did not refund my amount even after a whole month.
          +2 photos
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            B
            Brajabasimayum Nganthoi Sharma
            Apr 9, 2020
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            Address: Churachandpur Manipur

            My sim stops working while I'm surfing net it doesn't shows HD sign and when I restarted my mobile all the network gone lost I can't even dial customer care number from my Airtel sim can you please help me out
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              R
              Ruth-The Glix
              Apr 9, 2020
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              Hi, i’m using airtel as my primary number for so long years. For the past two weeks, it shows ”no service”, i tried to swap the sim to the other mobile but the results are the same ”no service” i tried contacting airtel customer service through my father's phone they didn't answer the call. I'm struggling without a sim could not able to make a call or receive an otp. Please resolve my issue asap.
              Airtel customer support has been notified about the posted complaint.
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                P
                Prasannakumar1987
                Apr 9, 2020
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                Dear team,

                Hi i am prasanna kumar, recently i have did a recharge transaction through airtel my money (Airtel app). But due user interface i have entered wrong no during the transaction.

                Kindly reverse the same in correct mobile no.
                I have already message the same information to “59109” but i got respond “no keyword found”

                Now please do the needful on urgent basis…. Details are as below….

                Date - 08/04/2020

                Correct mobile number-[protected]

                Wrong mobile number-[protected]

                Amount -399

                Transaction id - [protected]
                Airtel customer support has been notified about the posted complaint.
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                  V
                  Vishnu Nagappan
                  Apr 9, 2020
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                  Address: KOYITHURUTHIL(H),, PATTANAKKAD P.O.,, CHERTHALA, ALAPPUZHA, KERALA

                  I have recharged my mobile number -[protected] through airtel app for rs. 449 on 8th april 2020 and received an sms with transaction reference number from bank. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                  Regards
                  Vishnu nagappan
                  +1 photos
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                    A
                    Arif Mohammad Shaik
                    Apr 8, 2020
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                    Address: Eluru Andhra Pradesh

                    I have recharged my mobile number [protected] through net banking for rs. 49 on 8th april 2020 and received an sms with transaction reference [protected] and airtel1/del/prepaid txn#[protected] of rs. 49. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                    Regards
                    Arifmohammad. Shaik
                    Airtel customer support has been notified about the posted complaint.
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                      J
                      jared sen
                      Apr 8, 2020
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                      Address: Himmatpur talla , haldwani Nanital pin. 263139 uttarakhand

                      Dear sir/ma'am
                      I have complained about my network issue too much time but there is no result to my complaint. I have raise complain to customer service number since january. They give me just a hope. I am living in a good network coverage but only in my phone network problem while my phone is new. I am too much tired to call customer service. I am an airtel customer for eight to ten year. I think i should change the network operator.
                      Thanks
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                        R
                        Rahul0631
                        Apr 8, 2020
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                        Resolved

                        I am rahul. R, one of the customer of your esteemed company. I recharged to my mobile number [protected] of rs.449 on 8th april 2020. The recharge was done via airtel app by linking my paytm account to it. The amount got deducted but the message showing recharge successful has not yet come to my number and the recharge is not updated in my airtel app as well. Please do the necessary things to be done and either activate my recharge or refund my money.
                        Thank you
                        Rahul. R
                        +1 photos
                        Apr 9, 2020
                        Complaint marked as Resolved 
                        The problem is resolved as the recharge has been successful after 5 hour s of recharge. I thank the Airtel service providers to taking interest in my complaint and solving my issue.
                        Airtel customer support has been notified about the posted complaint.
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                          J
                          Jokmu
                          Apr 8, 2020
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                          Bill payment of rs. 79 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. I has make online recharge of my airtel number [protected] through airtel website. Recharge is not processed but amount was debited in my account. Txn id:[protected], kindly accept this request and do the needfu
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Shreedhar S D
                            Apr 8, 2020
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                            Address: Belgaum

                            Sir i loss my money 548 in aitel app to transfer account using google pay my number is [protected]
                            +1 photos
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                              irfan pandithpuri
                              Apr 8, 2020
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                              Excess billing for month of March which is sechedule on 21th of April i have been complaining even and often seems being customer for last 16 years my complaint is not being addressed
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                                G
                                gsarma13
                                Apr 8, 2020
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                                Address: www.airtel.in
                                Website: www.airtel.in

                                Sir,
                                I am sending one more document of my bank's mini statement showing two deduction of the amount of Rs. 210 and Rs. 203.
                                Please do the needful to resolve the issue as early as possible.
                                Thank you,

                                With Regards,

                                Gobinda Sarma
                                +2 photos
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                                  R
                                  ramalingam muhusamy
                                  Apr 8, 2020
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                                  Address: 53, FOURTH CROSS, ARUNA AVENUE,, KARUMANDAPAM,, TIRUCHIRAPALLI-620001,, TAMILNADU (INDIA)

                                  Value added service (.) 550001 (.) system failure (.) even after deducting rs 10/-for weekly prize quiz, rs 20/- for monthly prize quiz and rs 49 for bumper prize quiz on 02/4/2020 at 1730hrs, for monthly prize quiz on 27/3/2020 at 1530hrs and for bumber prize quiz on 27/3/2020 at 1530hrs.
                                  Main of fault (.) after entering into quiz, there is no activation of questions, but only peep sound is coming, as i could not answer the quiz, without receiving the question, that i could not reply to these quiz's.
                                  After making so many complaints through sms to 550001 / 155223/121/55080 / 55090, no (No) any fruitful reply from their end, and after contacting 155223 / 121 that no any body to attend the complaint, nor given any kind of remedial action taken from any end.
                                  Request to advice the customer care to answer and rectify the same, and the technical experts for activating vas task, should updating the positive data of vas.
                                  Airtel customer support has been notified about the posted complaint.
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                                    J
                                    jeelan123
                                    Apr 8, 2020
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                                    My phone is detecting other airtel sims but not mine am in real need to solve this out

                                    Mob no: [protected]
                                    Name: Mohammed Haneef
                                    Karnataka
                                    +1 photos
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                                      T
                                      Taher Sogiawala
                                      Apr 8, 2020
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                                      Due to emergency of covid19 i was unable to visit airtel gallery. As i had to change my plan from postpaid to prepaid. So did not wished to continue with postpaid. And they asked me to visit gallery for converting to prepaid. And because airtel galleries were closed i asked them to discontinue the plan and when this all gets over i'll pay the amount. So they already closed the plan back 15 days. But they generated the bill and are forcing to pay me.
                                      Airtel customer support has been notified about the posted complaint.
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                                        U
                                        udayin
                                        Apr 8, 2020
                                        Resolved
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                                        Resolved

                                        I had recharged my airtel prepaid no. With ₹149 on apr 8th 2020. It's been quite a while and i still haven't received any recharge.
                                        I had recharged the no. With airtel app.
                                        It's been 5 hours now.

                                        Please look into the matter as soon as possible.

                                        I had recharged with the app several times earlier but this is the worst experience in t time of emergency.

                                        Once again i request you to look into it
                                        Apr 8, 2020
                                        Complaint marked as Resolved 
                                        They issued a refund
                                        Airtel customer support has been notified about the posted complaint.
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