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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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Airtel reviews & complaints page 379

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S
sahil1231
May 26, 2020
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I recharged airtel no. [protected] with 448rs that displayed on airtel application. After successful transaction recharge was not done as it says its not a valid offer amount please recharge for 449. Amount got deducted from account and not refundable. Kindly refund my amount deducted.
Airtel customer support has been notified about the posted complaint.
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    Pinku.dutta
    May 26, 2020
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    Hi team,

    Amount of rs 399 recharged for prepaid mobile number [protected] on 19th may, 2020. Have received transaction sucessful message but balance is not updated and there is no outgoing facility or data. Amount deducted from bank but mobile is not recharged successfully.

    Please look in to the issue with priority as we have waited long for updation. Either update the balance recharge correctly or refund the amount.

    Regards,
    Pinku dutta
    [protected]
    Airtel customer support has been notified about the posted complaint.
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      M
      Mangayil G Rajagopal
      May 26, 2020
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      Address: M G Rajagopal, Sreepoorna, Mangayil, 69/A - Vikram Sarabhai Road, Poonithura P.O., Cochin 682038

      My airtel broadband bill for the period 11 mar to 10 april, 2020 amounting to rs. 474. 81 was paid by me on 10th may, 2020. The amount paid by me was rs. 475 using my bank of baroda debit card. I got the message that payment was successful after making payment. I did not take a receipt for the payment as my bank of baroda savings bank account no. 5950 was charged with rs. 475 on the same day (10th may, 2020) and bank reference number is adc tid[protected]/e, ref[protected]. This debit was not reversed by bank of baroda till today which evidences that the payment was receive by airtel.

      I received an sms on[protected] informing me that an amount of rs. 949.62 is due from me against bills for 11-3-20 to 11-4-20 rs. 474.81 and 11-4-20 to 11-5-20 rs. 474.81. I visited your airtel office at cochin (Kadavanthra, ernakulam) and your office informed me that due amount from me is rs.949.62.

      Please check and let me know the status of my payment of rs. 475 made on[protected]. An immediate response would be much appreciated.

      Yours faithfully,
      M. G. Rajagopal
      Airtel customer support has been notified about the posted complaint.
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        S
        santhosh0402
        from Bengaluru, Karnataka
        May 26, 2020
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        Hi i'm santhosh

        I requested for new broadband connection and paid the advance rental for 3 months of rs 2828. But i have not got the connection yet. The executive is not answering the call as well. I need connection or refund me the money back. My caf no is 80306090.

        Regards
        Santhosh
        Aug 23, 2020
        Complaint marked as Resolved 
        After Lodging a complaint in Twitter and sending few mails they refunded me.
        Airtel customer support has been notified about the posted complaint.
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          S
          Sundar_Rajan
          May 25, 2020
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          I have accidentally recharged wrong number ([protected]) instead of ([[protected]]) on airtel number through airtel thanks app

          I have already mailed but no response.

          I looking forward to receive help from u
          Regarding reversal of same
          Airtel customer support has been notified about the posted complaint.
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            D
            Dipanjal
            from Delhi, Delhi
            May 25, 2020
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            I have tried to recharge my recently ported to airtel number - [protected] via airtel app but the recharge has not been done also the money has been deducted thrice from my bank account.
            Please refund the over deduction and do the recharge for once.
            Transaction ID are[protected],[protected],[protected].
            one refund has been done but not the other.
            Please look into the matter ASAP.
            Airtel customer support has been notified about the posted complaint.
            May 25, 2020
            Updated by Dipanjal
            I got the refund but not able to recharge from modes of online transaction like Paytm, Gpay etc .
            The recharge gets failed every time.
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              A
              Ayshath Sarfana
              May 25, 2020
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              Hello Sir/Mam,

              i have accidentally made a wrong airtel prepaid special recharge of Rs2498 on number ([protected]) instead of ([protected]) through Google pay app.

              i am looking forward to receive a help regarding reversal of the same.

              Right Mobile No. [protected]
              Wrong Mobile No. [protected]
              Amount : 2498
              Transaction ID :[protected]
              Date: 25 May 2020
              Airtel customer support has been notified about the posted complaint.
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                Ayshath Sarfana
                May 25, 2020
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                Hello sir/mam,

                I have accidentally recharged a wrong number ([protected]) instead of ([protected]) on airtel number from google pay app.

                I am looking forward to receive a help regarding reversal of the same.

                Right mobile no. [protected]
                Wrong mobile no. [protected]
                Amount : 2498
                Transaction id :[protected]
                Date: 25 may 2020
                Airtel customer support has been notified about the posted complaint.
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                  M
                  mvadivel
                  from Kizhake Chalakudi, Kerala
                  May 25, 2020
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                  Address: Avadi, Chennai

                  Hello airtel team, i have requested airtel broadband connection and paid advance rental amount online ₹2828 on friday, may 15th 2020. As the broadband service was not feasible in my area for broadband connection, i requested them to refund my amount. I am following this issue with kumar who is avadi area manager, he was initially contacted to me and get my details and share the payment link, then i paid my amount (3-month plan), one engineer came and visit my area he gone without any response, i called that engineer get information about not feasible connection. He said, i will initiate to refund your request, amount will credit in two days, but till now i didn’t get any notifications, ticket number or request messages. Haven't got any proper response from him. Today (25th may) i called him and saying that amount refunded your account. I have checked, amount not credited. Really worse experience with airtel representative. Please refund my amount asap. I have attached image and do the needful or please let me know the status and return my amount.

                  Kumar avadi area manager: +91 [protected]

                  Best regards,
                  Vadivel m
                  +91 [protected]
                  May 26, 2020
                  Complaint marked as Resolved 
                  Amount credited successfully. Thanks Airtel Best, Vadivel
                  Airtel customer support has been notified about the posted complaint.
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                    U
                    Utkarsh .
                    May 25, 2020
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                    My airtel 4g internet is very slow even in full network
                    Pls do something
                    I am not able to use my internet
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Arup.86
                      May 25, 2020
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                      Dear sir/ma'am,

                      I, arup kumar sethy, holding a postpaid airtel number [protected] of gurgaon, haryana. From past few days, i've been trying to deactivate data booster pack from my plan but the option is unavailable neither i can get help from customer care. Every month i'm forced to pay rs 200/- extra on my plan.
                      You are requested to immediately cancel the booster data pack from my postpaid plan.

                      Addition to this i need to change my change my billing address to 521, raheja teachers apartment, sector 31, gurgaon, haryana, 122001 from old address.

                      I will be really thankful if you can help me with above 2 concerns.
                      Please call me in-case of any concern.

                      Regards,
                      Arup kumar sethy
                      Ph no. +91 [protected]
                      Email id : [protected]@gmail.com
                      Airtel customer support has been notified about the posted complaint.
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                        I
                        INNOVATION TECH
                        May 25, 2020
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                        I forgot my date of birth applied to airtel wallet. Now my mpin is expired. I can't able to change my mpin. I have some money in wallet. Please help me soon.
                        Airtel customer support has been notified about the posted complaint.
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                          J
                          Jyoti Nigam
                          May 25, 2020
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                          This is in reference to my airtel connection no[protected] with an amount due 1959.33/-.

                          According to me the billed amount is incorrect where connection was not in use a long time.
                          In the wake of covid 19, i have vacated my shop and not in a condition to pay this much of amount.

                          Apparently, they have suspended the services.

                          Request you to look into the matter and help me in getting this bill forgive..

                          Regards

                          Jyoti
                          Airtel customer support has been notified about the posted complaint.
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                            R
                            Ramesh Babu Palanichamy
                            May 24, 2020
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                            2 times recharge done. Kindly refund 1 amount pls
                            With thanks
                            P. Ramesh babu
                            Pls contact
                            [protected]

                            Recharge done ph.[protected]
                            Tranaction ref.[protected]&[protected]
                            Airtel customer support has been notified about the posted complaint.
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                              P
                              partho mondol
                              May 24, 2020
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                              Address: 153,subhaspally,goria, kolkata84

                              I am partha mondal i am using airtel sim fo last 12 year. Airtel always cut my balance whenever i recharge. Recently they dedudcted rs 2353 from my main balance without any proper reason. I called to customer care but they didnt respond me. Please send my money on my account.
                              Partha mondal
                              Mobile no:[protected]
                              Airtel customer support has been notified about the posted complaint.
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                                P
                                Paul Selvan
                                May 24, 2020
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                                Address: Airtel Chennai

                                Airtel winner service activated in my phone without my knowledge and charged rs 214 in mar 2020 to apr 2020 billing and rs 239 in apr 2020 to may2020 bill. Request the airtel team to reduce this amount immediately
                                Airtel customer support has been notified about the posted complaint.
                                phone number is [protected]
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                                  R
                                  Ravi Spidey
                                  May 24, 2020
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                                  Recently i tried to make a recharge through my airtel app for a 399 rs pack
                                  . Money got debited as soon as i entered the otp but later it showed transaction failure. When i reported this to airtel company they neglected it by saying your email is not linked, i shall send you even my profile image showing it is linked to my mail, kindly help me
                                  Thank you
                                  Airtel customer support has been notified about the posted complaint.
                                  May 29, 2020
                                  Updated by Ravi Spidey
                                  See even there is no response i[censored] guys can't help me then who can please help me
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                                    S
                                    shalini sree
                                    May 24, 2020
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                                    Address: lig-53/2,4th phase,KPHB colony,4th phase,kukatpally,hyderabad,500072

                                    I am receiving other spam messages and advertisements but i am to receiving otps.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Aswin Bharathi
                                      May 24, 2020
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                                      Today, 24/05/2020 at 05:23 pm, i did my recharge through airtel app and paid through phonepe. But still i didn't receive any notification regarding my recharge.
                                      Transaction id -
                                      P2005241723472665443142
                                      Airtel customer support has been notified about the posted complaint.
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                                        U
                                        Utkarsh Gangwar 7055
                                        May 24, 2020
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                                        Address: Bisalpur pilibhit 262201

                                        Maine [protected] ka online banking jariye recharge kiya. First time recharge nhi hua pr paise kat liye gye. So mujhe dursi baar krna pda. So mere two times rupee spend ho gye.
                                        Airtel customer support has been notified about the posted complaint.
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