Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Nov 11, 2025
Complaints 54693
Resolved
21970
Unresolved
32723
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Airtel reviews & complaints page 379

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Siddharth Gawande
Apr 8, 2020
Report
Copy

I recharged yesterday that is on 7th April 2020 around 11.30 through Airtel's mobile app
After choosing Rs 249 plan I applied Rs 50 off coupon and paid Rs 199 to airtel via BHIM UPI. It says payment is done and amount is deducted from my account but recharge is still pending.
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Prabhash Tiwari
    Apr 8, 2020
    Report
    Copy

    Address: 87,vishnulok colony,Lucknow

    My Airtel digital TV HD set top box is installed but it is not activating from 2 days.I have made a call on mobile number displayed on my TV screen but it is not telling anything about activation of Airtel digital TV HD set top box.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Harsh2706
      Apr 8, 2020
      Report
      Copy

      Address: SUPERTECH ECOVILLAGE II, TOWER B15, FLAT-908, BHANGEL, GREATER

      Hello team,

      This is with reference to mobile number : [protected]

      Since due to lockdown on account of global pandemic corona virus, i have migrated to my hometown lucknow, due to which i am not able to use my broadband connection which is at noida location.

      Request you to please keep this broadband connection 'on hold' till 30th june, as it will not be possible for me to unnecessary pay the monthly bills.

      Kindly consider this request on priority and revert back to me asap.

      Name: harsh shukla
      Contact : +91-[protected]
      Address : supertech ecovillage 2, sec-16b, greater noida west, flat-908, tower-b15.
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        However
        Apr 8, 2020
        Report
        Copy

        Airtellll ...are u mad i am paying heavy bill and u providing worst signal strength..fix asap or ill case on u.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          I
          ISOURABHSHARMA
          Apr 8, 2020
          Report
          Copy

          Address: 9969339675

          I have recently bought a new airtel dongle they have assured me that their is no network issue in my area and I can use data at the speed of 8 to 10 Mbps but I am not getting speed more than 2 Mbps and right now I am working from home due to this I am facing problem.

          Need Help!!
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            Imran Afzal
            Apr 8, 2020
            Report
            Copy

            It's showing error code 2 on this Id-
            [protected]
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              ss01121995
              Apr 8, 2020
              Report
              Copy

              I have done a recharge through airtel thanks app of rs 598 via google-pay. Recharge amount is already debited but it is not showing in my account neither i didn't got any message related to recharge done.
              I have emailed several times but i'm not getting reply. I am just getting computer generated reply.
              The validity of my mobile number is going to be end soon. I'm just getting messages for doing the recharge again.
              It's not about amount but it's about irresponsible behavior.
              I just want my recharge pack or
              At least give my money back.
              Airtel customer support has been notified about the posted complaint.
              View replies
              Lost my sim
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Srilakshmi p
                Apr 8, 2020
                Report
                Copy

                Address: Visakhapatn

                Sir, My mobile no.[protected]. Today 08 Apr 2020 at 9.45am I completed Rs.448 recharge on my number [protected] through airtel app Transcation id:[protected]. But didn't work any data nework and calling. Please rectify the problem as early as possible.
                Thank you
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  chandanbb
                  Apr 8, 2020
                  Report
                  Copy

                  Website: Bankerspoints.Com

                  My mib num [protected] i recharged 48plan 3gb data and when i use any internet it will redirect to
                  http://one.airtel.in/rcconf

                  I can't access any website

                  Kindly fix the problem
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Gokkul Kg
                    Apr 8, 2020
                    Report
                    Copy

                    Dear sir,
                    I have recharge in my prepaid mobile from myairtel app thro' net banking on 7th april 2020. Though recharge shown as successful & amount deducted from my bank account, but recharge not reflecting in my mobile no.
                    I have contacted airtel customer care cell. They didn't help me or not shown any helping attitude. They asked to give details of transaction id which was not been saved in their app. This is the upi transaction id[protected]
                    In view of above, i would like request you to do the needful as early as possible & oblige.
                    Airtel customer support has been notified about the posted complaint.
                    Apr 08, 2020
                    Updated by Gokkul Kg                     The amount recharge done is Rs.598 and the mobile number is [protected]. Please look in to this with the referennce id which i already posted
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Srinu Pedireddi
                      Apr 8, 2020
                      Report
                      Copy

                      Hi, I have recharged my prepaid balance on april 7th 2020 with 219 plan and money deducted from my bank account but my mobile is not recharged.please check and do the needful. Please refund my amount or complete my recharge.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        Chaithanya_S
                        Apr 8, 2020
                        Report
                        Copy

                        I am unable to recharge my airtel prepaid number [protected] through online using airtel app or paytm.
                        Money is deducted but getting message as below.

                        Rs.49.0 online recharge of airtel mobile [protected]; txn id xxxxx has failed due to a technical issue. Refund will be processed within 7 working days.

                        I am facing this problem since so many days but some how managed getting recharged from recharge shops. But now due to lockdown situation there is no other way than recharging online. Please do the needful at the earliest.

                        Thanks in advance
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sanjure
                          Apr 8, 2020
                          Report
                          Copy

                          Hi,

                          This is regarding the new connection applied for.
                          The dth consumer number is [protected].
                          Due to some reason connection could not be established at my home.

                          So, i requested airtel digital tv to please cancel the connection the customers i'd is : [protected] order i'd:[protected].
                          Please note that the dth is not installed/activated.

                          The details are included:

                          Regards,

                          Name: sanjay chatur
                          Addres: sr. No14/2 third vasti kharadi road pune-14

                          The dth consumer number is [protected].

                          The email has been sent to them on 6/april/2020 but has not get the disconnection.
                          Customer service is also very poor, they do not understand the issue and keep transfering the phone to different departments.
                          Airtel customer support has been notified about the posted complaint.
                          View replies
                          I paid 2828 for a new broadband connection which I did not get the service even after waiting for almost a week.the pament was taken immediatley but after that no one showed up .I had to get a differ service provider.All I want is my money back that I paid in advance.
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Chaithanya_S
                            Apr 8, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            I am unable to recharge my airtel prepaid number [protected] through online using airtel app or paytm.
                            Money is deducted but getting message as below.

                            Rs.49.0 online recharge of airtel mobile [protected]; txn id xxxxx has failed due to a technical issue. Refund will be processed within 7 working days.

                            I am facing this problem since so many days but some how managed getting recharged from recharge shops. But now due to lockdown situation there is no other way than recharging online. Please do the needful at the earliest.

                            Thanks in advance
                            Apr 8, 2020
                            Complaint marked as Resolved 
                            Opened new complaint with appropriate category and data
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Razack Mohd
                              Apr 8, 2020
                              Report
                              Copy

                              I was using my data at 10. Pm and saw it was nearly 700mb then i decided to downloaded a movie then the remaining data was nearly 200 and i was waiting to data to renew but after 12am my data didn't renewed instead it showed my yesterday's remaining data. I got a lot of work to do but only i was got that yesterday's remaining data please sole my problem.
                              Airtel customer support has been notified about the posted complaint.
                              View replies
                              My sim card is showing error from yesterday
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Panktimehta98
                                Apr 7, 2020
                                Report
                                Copy

                                Website: Airtel

                                I have recharged my airtel number [protected] from the myairtel app.
                                The txn id[protected] was generated and my bank account was charged as well i have attached the screenshot of the bank transaction success email from my bank.

                                My airtel account however was not recharged and the pack is not reflecting in my airtel account.

                                Please help

                                Regards
                                Pankti mehta
                                +1 photos
                                Airtel customer support has been notified about the posted complaint.
                                Apr 19, 2020
                                Updated by Panktimehta98                                 My account has still not been refunded with the amount. It has been over 8 days and I was assured a 7 day refund.

                                Additionally I recharged my number for 45 rs right now. The amount was deducted but my sim wasn't recharged yet again.

                                THIS IS GETTING OUT OF HAND AND I NEED HELP. THIS IS RIDICULOUS

                                O have attached the screenshots of both the failed attempts to this complaint.

                                Please resolve this.

                                I need to get rid of my Airtel sim after this

                                Apr 19, 2020
                                Updated by Panktimehta98                                 They keep showing me "payment pending" notification. Even after they deducted money from my account. !!!??

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  F
                                  Fariswani
                                  Apr 7, 2020
                                  Report
                                  Copy

                                  Website: Www.airtel.com

                                  I have paid bill tomy mobile number [protected] through airtel app using my debit card for rs. 49 on 7th april 2020 and received an sms from bank of money deducted. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.
                                  Airtel customer support has been notified about the posted complaint.
                                  View replies
                                  I had recharged with 647 plan after I ported from jio to airtel on 21st of march but i haven't received any recharge and i dont have any plan activated on my Mobile number. As the country under lockdown I can't reach customer support or even the airtel retail stores.
                                  Please help me resolve this problem as I can't call anyone.
                                  Reply
                                  Tarun Kodali's reply, Apr 3, 2020
                                  My mobile number:9398013002
                                  My email:[email protected]
                                  My 4g hotspotdevice Connection is not detected on any device. It stopped working after few months. Same sim is working on other broadband dongle.
                                  Reply
                                  I don't want spotlight chanlas plz remove that chanlas I can't able to remove this 75 rupys plz remove
                                  Reply
                                  Aman Prajapat's reply, Apr 2, 2020
                                  I don't want spotlight chanlas plz remove that chanlas I can't able to remove this 75 rupys plz remove
                                  Aman Prajapat's reply, Apr 2, 2020
                                  I don't want spotlight chanlas plz remove that chanlas I can't able to remove this 75 rupys plz remove
                                  The pack which we made was suddenly changed with only three channels running. All channels stopped working just after a week
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  4 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    A.venkata rathnaiah
                                    from Pune, Maharashtra
                                    Apr 7, 2020
                                    Report
                                    Copy

                                    Address: Venkata Rathnaiah, Venkatagiri, AP

                                    I paid rs 449 through airtel app and sbi net banking for my airtel pre paid mobile recharge on 4-4-2020. Airtel txn id is[protected] and sbi ref id is igaikutjo2. But recharge did not success. My present pack expires today i. E on 7-4-2020. So today i again recharged for rs 399 through airtel app and sbi net banking. And it is successfully recharge. So please refund my amount rs 449.
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      puru sood
                                      Apr 7, 2020
                                      Report
                                      Copy

                                      Hi. I have done 2 rec. 598 and 399 the amount has been deducted from my acc. And rev is not done assist needed as soon as possible.
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        narasimharaokp
                                        from Hyderabad, Telangana
                                        Apr 7, 2020
                                        Report
                                        Copy

                                        Address: flat no 203,b block,green gold apts,malkajgiri,hyderabad

                                        I ma requesting airtel to provide the detail bill for incoming and out going for my postpaid number [protected]. 10th march 2020 to 7th april 2020
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Raysoni Enterprises
                                          1
                                          (205)
                                          Vodafone India
                                          1.8
                                          (27128)
                                          EasyMobileRecharge.com
                                          3
                                          (158)