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Airtel Complaints & Reviews

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Updated: Apr 4, 2026
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Airtel reviews & complaints page 379

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S
Sidhanth Puri
Apr 12, 2020
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I paid my airtel bill for my landline number[protected] through the airtel app with my debit card. It said that the transaction failed. But money was deducted from my account. Kindly help me out. I’m unsure if the transaction failed or not. My money was deducted. Should i be contacting my bank or airtel for my refund?
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    P
    pramodrane
    Apr 12, 2020
    Resolved
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    Resolved

    Dear sir
    Refer recharge of mobile no.[protected]
    I done recharge of rs.219 /- (I paid through net banking)

    Amt deducted from my icici bank account

    But i got recharge failed screen and recharge not done

    Screen shot copy of error is attached herewith for your reference

    Bil/onl/[protected]/airtel pre/airt0120 dr.219.00

    Pl resolve the issue and credit my account with rs.219
    Apr 12, 2020
    Complaint marked as Resolved 
    got recharged from airtel thanks
    Airtel customer support has been notified about the posted complaint.
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      A
      ankit akanksha
      Apr 12, 2020
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      Hi, my name is Ankit Akanksha. I've done recharge of 379 rupees and amount got deducted and recharge was not done. I tried reaching customer service but there is no one to help and no response from there side. They are just using customer's money and they are making benefit of COVID 19 situation.
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        S
        Sunil kumar 765
        Apr 12, 2020
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        Address: Near animal hospital, vpo murthal. Pana mudhada, house no. 379

        Sir i recharged wrong dth id [protected] on date 11/04/2020 with ₹ 1681 from google pay. Transection id is CICAgKDhxZngNw
        UPI id is[protected].
        My registered mobile no is [protected] my dth id is [protected]. Please cancel this recharge and refund back my money or recharge my airtel account [protected] instead of [protected].
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          D
          Deku
          Apr 12, 2020
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          I have done a recharge on 9th April 2020 at 9:51pm on the my Airtel app of ₹558. The balance has been deducted from my bank account. But the recharge is not done, nor any message has come about it.
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            Amiksha 6
            Apr 12, 2020
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            I have changed my plan but only some channels are not activated and I have recharged my account yesterday but still not activated.
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              Y
              Yeswanth Ram
              from Hosur, Tamil Nadu
              Apr 12, 2020
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              There has been a slight error with the recharge number which i entered. I request that the amount be reversed to the correct number. I have provided the details about the recharge transaction. Please provide the solution as soon as possible.

              My mobile number is [protected]

              Wrongly recharge to [protected]

              Transaction id - [protected]

              Recharge amount - rs 598
              Airtel customer support has been notified about the posted complaint.
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                M
                Mishal Delma Dsouza
                Apr 12, 2020
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                This is to inform you that i tried recharging my mother's mobile number ([protected]) through my airtel thanks app. (My mobile number is [protected]). I paid through google pay and the amount 383 rupees was deducted from my account. But the transaction page on the airtel app did not show any further details.
                The recharge has not reached my mother account.
                Kindly look into the matter as soon as possible
                Airtel customer support has been notified about the posted complaint.
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                  V
                  vinprincy
                  Apr 12, 2020
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                  Complaint register no. [protected]
                  Customer relationship no.[protected]
                  Last bill no. Bm2133i[protected]

                  I had been loyal customer of airtel for the last 15+ years using the same number. Recently, on 06th april, 2020, i had lost my mobile, along with my sim.
                  I had called up airtel customer care to block the sim, which they did and asked them to advise me on getting a new sim to be activated with the existing number. Which they had categorically confirmed that could be done unless i visit the airtel store. Due to lockdown situation, the airtel stores are not functioning now. However, from a local retail store, i had got a blank sim, which i again requested the customer care to activate to my existing (Lost) postpaid number. Again, they said, i will not be able to do unless i visit the airtel store.in a situation, where the lockdown will continue for another 2 weeks, i will not be able to visit the airtel store. Despite making requests several times, i was not given an ideal resolution as this situation demands an “out of the way” solution, which clearly, they are not interested in making. The impact of this is that i will not be able to continue my official work and will threaten my professional life.
                  Currently, as a loyal customer, i feel let down and is on the verge of discarding this number.
                  I feel the sound of optimism which the customer care resources are exhibiting is just to pass on the negative news sweetly. They should be willing to make resolutions and in case unable to make should at least pass on to the appropriate authorities to help them in taking a decision.
                  Airtel customer support has been notified about the posted complaint.
                  Apr 12, 2020
                  Updated by vinprincy
                  The number [protected]is only the current contact number
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                    R
                    raja2010
                    Apr 12, 2020
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                    Address: Shimoga Karnataka
                    Website: www.airtel.in

                    Hello
                    I have done airtel recharge for rs 558 from airtel app through google pay... Amount is deducted but recharge not done. It's been 4 days since i did the recharge... Customer care not working... Where are you airtel??
                    I have checked the airtel transaction history... There also it's not visible... I
                    I'm attaching here the gpay transaction screen shot... Pls help
                    Airtel customer support has been notified about the posted complaint.
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                      J
                      Jainul Fazil
                      Apr 12, 2020
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                      Address: Chennai, Tamil nadu

                      I paid 3536 for airtel new broadband fiber connection. I got caf number [protected] only. I am not get connection till now. I cannot track my order with caf number. What is the purpose of this caf number. Airtel is thief. Airtel cheated me. They not refund my money and not give connection. Simply they take my money. Airtel is worst cheap cheater, lier.

                      Before paying money they called me several times. After that they won't pick my call. There is no customer care for broadband connection.

                      Airtel is really worst service in the world.
                      Airtel customer support has been notified about the posted complaint.
                      Apr 15, 2020
                      Updated by Jainul Fazil
                      My name Jainul Fazil Raja,
                      Mobile number: [protected].
                      Account number: [protected]
                      CAF Number: [protected]

                      Hi, I paid airtel broad band new connection
                      on 08-04-20. Still I am not get connection. Before paying money, airtel executive Banu mobile number [protected]. She said we give connection in 48hours. But still iam not get connection. She not pick my call after I paid money.

                      Kindly file complaint on Airtel executive banu. And give connection immediately. I waiting for more than 1 week find the screen shot of my account current status.

                      Apr 16, 2020
                      Updated by Jainul Fazil
                      Please cancel this order and refund my money immediately.
                      No response from Airtel. Please help me cancel this order and refund my money.
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                        M
                        Mallikarjun Khyadi
                        Apr 11, 2020
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                        I have done a recharge of 598rupees through myairtel app on 10th april 2020 and it has been more than 24hrs but, still recharge is completed and the money has been deducted from my bank account. There is no support from customer care on this issue. It is really a very bad experience with airtel. It is a clear picture of fraudness. Please help me in getting my money back as the recharge was not successful.
                        Airtel customer support has been notified about the posted complaint.
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                          M
                          Mahesh Bagewadi
                          from Mangalore, Karnataka
                          Apr 13, 2020
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                          Address: Bharatiya airtel Ltd banglore

                          I am recharged my mobile no. [protected] SMS pack but company is activated SMS pack .. plz make him return payment.. complaint against this company.plz take complaint against company
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                            R
                            Rohan Chiring Baruah
                            Apr 11, 2020
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                            I have recharged through Airtel Thanks app on 11th April at 2:23 pm via phonpe, but it is not reflected on my airtel account. My phone number is [protected]. I need this issue to be immediately solved as the money has already been debited from my SBI bank account.
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                              M
                              Mahesh Bagewadi
                              from Mangalore, Karnataka
                              Apr 11, 2020
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                              I am recharged my mobile but company is not activate the SMS pack
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                                S
                                smashing7
                                from Delhi, Delhi
                                Apr 11, 2020
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                                Address: India Bharti Airtel

                                Sub-airtel recharge amount not credited

                                Dear sir,
                                I am customer of airtel.
                                I had recharged my no. [protected] with rs48 data pack 28day validity 3gb data online on 11th april 2020 via amazon but yet the amount is not credited inspite deducted from my amazon pay when i call to customer care executive no response.
                                Pls look into this matter you immediate action is highly appreciated

                                Regards,
                                Tanya jain
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Shyam Tada
                                  Apr 11, 2020
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                                  Address: 8,Manthan Row House, Adajan

                                  Nds hybrid loader is downloading new software from 2 days and i am not able to see any channel from past 2 days. Whenever i start my tv and set top box, it starts downloading new software and shows nds hybrid loader new software being downloaded. After it is completed it again starts downloading from 0% and there is no way i can close this or finish this.

                                  There is no option for this complaint in airtel digital help.
                                  Airtel customer support has been notified about the posted complaint.
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                                    T
                                    Tulsidas Biswas
                                    Apr 11, 2020
                                    Resolved
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                                    Resolved

                                    When I try to open any website it is redirected to http://one.airtel.in/rcconf

                                    I have been tried in mobile as well as in computer also but facing same error.

                                    My mobile number is [protected]
                                    Apr 12, 2020
                                    Complaint marked as Resolved 
                                    After waiting 24 hours of recharge problem get automatically solved
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                                      M
                                      Mohammed Kurana
                                      Apr 11, 2020
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                                      Address: No 3 velayutham Street Pudupet Chennai 600002

                                      Airtel service team. Hai this is Mohammed kurana having prepaid connection
                                      [no protected] I lost my mobil last week I want to request the airtel term to kindly block the sim card And the issue s duplicate sim card at the earliest
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                                        bandhu4241
                                        from Hyderabad, Telangana
                                        Apr 11, 2020
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                                        Online recharge with airtel through my debit card failed on 2nd april 2020, transaction id[protected]. Despite several requests through email, calls and twitter means they have not refunded. They are always saying it will be done but nothing is happening. Today 10 days are over incle 7 working days. Rbi stipulates that fine of rs. 100/- by bank if not remitted back within 5 working days. Airtel is totally ignoring the issue.

                                        Please direct them to refund my money immediately.
                                        Airtel customer support has been notified about the posted complaint.
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