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Updated: Sep 19, 2026
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Airtel reviews & complaints page 384

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M
mallyadisha
May 18, 2020
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Address: goregaon

Did payment online for a recharge but. the money got deducted but the recharge wasn't completed. they are not replying to any of my emails or calls. its been more than 24 hours. i dont know what to do right now.
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    V
    vishal4381
    from Delhi, Delhi
    May 18, 2020
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    Address: Delhi NCR

    I have done recharge but network and data pack is not working.Due to which I am facing many difficulties in my communication n work.Please diagnose this problem as soon as possible.
    Airtel network services are very poor.
    My mob no is [protected]
    Txn ID : [protected]
    Thanks n Regards,
    Vishal Sharma
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      P
      Pawar Nitin
      May 18, 2020
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      I have switched my sim from 3g to 4g but atrer 30 hours it is still not activated. I am not able to make calls or send SMS. Every 30 minutes i am seeing the message that "We are unable to process your request. Please retry later."
      Custimer care number is nit working IVR is not taking me to call center executive at all it just says press 123589
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        A
        ArijitG
        May 18, 2020
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        Hi,

        I had made electricity bill payment of calcutta electric supply corporation (Cesc) for rs 1310 on 18th may, 2020 via airtel thanks using flat rs 50 cashback offer. The payment was successful but did not receive the cashback, though the offer is valid till 31st may, 2020 and the minimum transaction amount to avail the offer is rs 700. Please find below the transaction details and help me get the cashback as promised in the offer.

        Transaction id: [protected]
        Bbps txn id: at[protected]

        Phone no.: [protected]
        Email id: arg. [protected]@gmail.com
        Airtel customer support has been notified about the posted complaint.
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          A
          Ajay Ajji Dil
          May 18, 2020
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          Address: Gudur,palakurthy,Jangaon, 506252

          I have done recharge of 598 rupees to [protected] instead of my [protected] number. I want it reversal to my number. I tried calling them multiple times and I sent several emails to helpline centre, but still they didn't respond.
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            A
            Aaminah Kausar
            May 18, 2020
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            I recharged twice with the Rs49 pack in Airtel prepaid. The first time I paid through Paytm it said transaction failed, so I tried paying again. Now I see it has recharged twice. The AIRTEL customer care number is not connecting me to the staff...please help.
            Airtel customer support has been notified about the posted complaint.
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              H
              Hanim
              May 18, 2020
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              Wrc [protected][protected] [protected]
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                A
                Akhilesh75
                May 18, 2020
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                I have recharged airtel no [protected] twice by txn id[protected] and txn I'd[protected] twice by debit card ending 2426 on airtel thanks app.
                Please refund Rs. 49.
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                  K
                  K sai likith Reddy
                  May 18, 2020
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                  Address: Room no 14 anpurna legend, gangotri nagar, naini, allhabad,UP, 211008

                  I have recharged my number of the 98rs data plan twice i.e on 14/05/2020 and also on 18/05/2020, the recharge was successful twice .but the added DATA is not added in my account or not reflecting on my account balance
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                    A
                    Akhilesh75
                    May 18, 2020
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                    I have recharged airtel no. [protected] airtel thanks app twice by debit card ending 2426 by txn I'd[protected] and second txn I'd[protected]
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                      G
                      ginney sharma
                      May 18, 2020
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                      My plan is of rs 399 and i give 88 as a tax and on top of that airtel charges rs100 as a late payment.
                      The point is i am paying a total amount of rs587. Trust me i also uses jio services and they give 3gb data per day and unlimited local and national calls with sms also. But here i am getting unlimited calls but only 20gb data per month meanwhile i was getting 90gb data on jio at rs350.
                      But since i am a loyal customer to airtel i was not switching to jio but now the water is above my nose. I will wait for 1 week and if they donot waive off rs100 late payment. I will leave airtel and ask others to do the same.
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        Rajesh kumar jaiswara
                        May 18, 2020
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                        Address: 22/2/H/22 Khagendara chatterjee road kolkata 700002 22 number basti

                        Sir may sim lost and one year airtel number [protected] new sim[protected]U not registration please activation sim sir most number may sim number allowoutment number, bank, epfo esi deffence contactor working
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                          Z
                          zealmurali
                          May 18, 2020
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                          I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 59109' message. I responded as no keyword found.

                          Correct mobile number - [protected]
                          Wrong mobile number - [protected]
                          Amount - 449.00
                          Transaction id[protected]
                          Airtel customer support has been notified about the posted complaint.
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                            N
                            Nikitha Apuri
                            May 18, 2020
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                            Address: H.no:6-4-460, New Bholakpur,Secunderabad. 500080

                            Call breaks, cannot hear a single word.
                            I think i have no proper signals around, all the time whenever I get a call I should move upstairs or go to the corridor to talk., which is too irritating all the time.
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                              M
                              Mirza Abid Ali Baig
                              from Hyderabad, Telangana
                              May 18, 2020
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                              I would like to inform you that i did a recharge on 08th april 2020 during the lockdown on my mother's mobile number [protected]. The amount of rs.379 deducted from the account through icici bank credit card number [protected] with ref. Number 74056630100009956849592 please find attached a screenshot of bank count for your reference. But recharge was not done on [protected]. I tried calling customer care but unable to connect because of lockdown, that's why i am sending an email. I request the customer care team to resolve this issue as soon as possible and do the successful recharge on [protected].
                              Airtel customer support has been notified about the posted complaint.
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                              Did you got the amount back. As m also facing same problem so want to know
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                                M
                                Mksinght1993
                                May 17, 2020
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                                Dear sir, i am using airtel dth services my dth id - [protected], i have recharged it on 5th may 2020 with 300 rs and selected channels but since 15th may 2020 i got an error code 4 on my tv screen and i am unable to view channels which i have selected, i have contacted the customer care service 30 to 35 times but they have not resolved my problem and always told me please wait, my complaint no are[protected], 24044346, 24050759, 24028605, and 24052075 etc, sir please look into the matter and resolve the issue as soon as possible, i will be grateful to you.
                                Airtel customer support has been notified about the posted complaint.
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                                  M
                                  Mohammed Mazharudddin
                                  May 17, 2020
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                                  Address: Nirmal District 504106 - Adilabad Telangana India
                                  Website: [email protected]

                                  Dear Airtel Team,

                                  Can you please check my Airtel Sim No ; [protected] - Rejected, why this type of issues showing. already recharged every month. kindly check and do the needful asap.

                                  Number is ; [protected]
                                  Now i am in KSA
                                  No ; [protected]

                                  Best Regards
                                  Mazharudddin Mohammed
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                                    A
                                    Abhishek Vaibhav
                                    from Delhi, Delhi
                                    May 17, 2020
                                    Resolved
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                                    Resolved

                                    Address: Kishunpur urf Narwara, Tariyani, Sheohar

                                    Recently, I have done my recharge. My transaction is successful but recharge not reflect in my airtel account. Money is also deducted. That's why, I am unable to use Internet and to talk.
                                    May 17, 2020
                                    Complaint marked as Resolved 
                                    I contact with Customer care of Airtel. She said that Please contact with Mobikwik care because you use third party app. But, Mobikwik done the successful transaction. Mobikwik tell me a reference no. 11589598985 and said that contact with the operator to check the status. I call him with this number - 99340 99340. They called me after conversation with this number -87300 41009.
                                    May 17, 2020
                                    Updated by Abhishek Vaibhav                                     I upload the conversation with the Mobikwik.

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                                      A
                                      Aakash0812
                                      May 17, 2020
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                                      Address: House no. 262, Old Hbc ,Sector-19, Panchkula

                                      Dear Airtel

                                      i have done wrong recharge instead of my number that is [protected] kindly consider this mistake and refund my money back or convert recharge to [protected]. operation reference number 84084641.i have paid a 1498rs through Amazon pay app.

                                      Regards
                                      Prabha
                                      [protected]
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                                        P
                                        Preeti Raikwar
                                        May 17, 2020
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                                        Hi
                                        Recharge has not done but amount (₹219)deducted from my account (7/05/2020) I recharged my account from UPI Airtel kindly chargeback
                                        Thank you
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