Airtel Complaints & Reviews

I have done a recharge through airtel thanks app of rs 598 via google-pay. Recharge amount is already debited but it is not showing in my account neither i didn't got any message related to recharge done.
I have emailed several times but i'm not getting reply. I am just getting computer generated reply.
The validity of my mobile number is going to be end soon. I'm just getting messages for doing the recharge again.
It's not about amount but it's about irresponsible behavior.
I just want my recharge pack or
At least give my money back.

Sir, My mobile no.[protected]. Today 08 Apr 2020 at 9.45am I completed Rs.448 recharge on my number [protected] through airtel app Transcation id:[protected]. But didn't work any data nework and calling. Please rectify the problem as early as possible.
Thank you

My mib num [protected] i recharged 48plan 3gb data and when i use any internet it will redirect to
http://one.airtel.in/rcconf

I can't access any website

Kindly fix the problem

Dear sir,
I have recharge in my prepaid mobile from myairtel app thro' net banking on 7th april 2020. Though recharge shown as successful & amount deducted from my bank account, but recharge not reflecting in my mobile no.
I have contacted airtel customer care cell. They didn't help me or not shown any helping attitude. They asked to give details of transaction id which was not been saved in their app. This is the upi transaction id[protected]
In view of above, i would like request you to do the needful as early as possible & oblige.

Hi, I have recharged my prepaid balance on april 7th 2020 with 219 plan and money deducted from my bank account but my mobile is not recharged.please check and do the needful. Please refund my amount or complete my recharge.

I am unable to recharge my airtel prepaid number [protected] through online using airtel app or paytm.
Money is deducted but getting message as below.

Rs.49.0 online recharge of airtel mobile [protected]; txn id xxxxx has failed due to a technical issue. Refund will be processed within 7 working days.

I am facing this problem since so many days but some how managed getting recharged from recharge shops. But now due to lockdown situation there is no other way than recharging online. Please do the needful at the earliest.

Thanks in advance

Hi,

This is regarding the new connection applied for.
The dth consumer number is [protected].
Due to some reason connection could not be established at my home.

So, i requested airtel digital tv to please cancel the connection the customers i'd is : [protected] order i'd:[protected].
Please note that the dth is not installed/activated.

The details are included:

Regards,

Name: sanjay chatur
Addres: sr. No14/2 third vasti kharadi road pune-14

The dth consumer number is [protected].

The email has been sent to them on 6/april/2020 but has not get the disconnection.
Customer service is also very poor, they do not understand the issue and keep transfering the phone to different departments.

I am unable to recharge my airtel prepaid number [protected] through online using airtel app or paytm.
Money is deducted but getting message as below.

Rs.49.0 online recharge of airtel mobile [protected]; txn id xxxxx has failed due to a technical issue. Refund will be processed within 7 working days.

I am facing this problem since so many days but some how managed getting recharged from recharge shops. But now due to lockdown situation there is no other way than recharging online. Please do the needful at the earliest.

Thanks in advance

I was using my data at 10. Pm and saw it was nearly 700mb then i decided to downloaded a movie then the remaining data was nearly 200 and i was waiting to data to renew but after 12am my data didn't renewed instead it showed my yesterday's remaining data. I got a lot of work to do but only i was got that yesterday's remaining data please sole my problem.

I have recharged my airtel number [protected] from the myairtel app.
The txn id[protected] was generated and my bank account was charged as well i have attached the screenshot of the bank transaction success email from my bank.

My airtel account however was not recharged and the pack is not reflecting in my airtel account.

Please help

Regards
Pankti mehta

I have paid bill tomy mobile number [protected] through airtel app using my debit card for rs. 49 on 7th april 2020 and received an sms from bank of money deducted. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

I paid rs 449 through airtel app and sbi net banking for my airtel pre paid mobile recharge on 4-4-2020. Airtel txn id is[protected] and sbi ref id is igaikutjo2. But recharge did not success. My present pack expires today i. E on 7-4-2020. So today i again recharged for rs 399 through airtel app and sbi net banking. And it is successfully recharge. So please refund my amount rs 449.

Hi. I have done 2 rec. 598 and 399 the amount has been deducted from my acc. And rev is not done assist needed as soon as possible.

I ma requesting airtel to provide the detail bill for incoming and out going for my postpaid number [protected]. 10th march 2020 to 7th april 2020

Requested for new connection and airtel collected 3 months advance rental from me. Now they have not kept thier promiss. Promised for installation on saturday 4 apr and now we are in 7 apr and no sign of engineer.

I have also requested for refund so i can change provider, even for that no response. What kind of company is this? Why they don't care about customer and they need only money?
Landline : [protected]

I have changed mobile then also not coming incoming calls
After that I changed sim same number new sim also not receiving incoming calls
Also same as message incoming or outgoing calls are not working

Sir, in my village there is very poor network of 4g/3g network. Due to this we can not complete work from home. Please install new site tower in my village. There is no near tower in my village. Address —
Village - chachian 110, near - raja ka talab
Postoffice - mastgarh
Tehsil - jawali
District - kangra
State - himachal pradesh
Pincode - 176205

These mobile companies are fooling & cheating the people in name of recharge. Suppose your prepaid plan is valid till 31st march & you have money in your mobile account. So your 28 days plan is valid till midnight of 31st march. So you leave it thinking that once you wake up on 1st april & you mobile services will not be active then will recharge it. But as mobile services are not active so you can't recharge also, so you are forced to recharge it on 31st march & your new 28 days plan starts from 31st march when your previous plan was also active till 31st march, so this way you lost 1 day from your previous plan & airtel got that benefit by cheating you this way. So basically you generally use services for 27 days of 28 days plan, but still pay for 28 days services.
Now if you didn't recharge on 31st march, as you have other ways to recharge your mobile on 1st april morning, but here also airtel cheats you by deducting money just to keep your incoming services active on your number for next 28 days & you also lose all the data accumulated till date. So here airtel gets benefit by cheating you this way. So to have your outgoing services & data services you need to shell out more money. First airtel services are not worth of money they take & over that airtel cheats people this way also. Trai should take strict actions on such companies cheating people in name of prepaid plans.

I have made online payment to airtel for rs.2828 pre installation for 3 months on 19 march 2019 when their customer service guy reach my home. After they called me and said that we are unable to provide you service so we will refund your money. But till date (07/04/2020) no refund has been processed

I have chosen Rs.598 pack and recharged my number using Airtel App. After enter the OTP, it says "Unable to process it" however the amount deducted from my account. I didn't received any sms from the airtel regarding the recharge. Tried to call Customer care, but no luck.