Airtel Complaints & Reviews

Dear sir/madam,
I had recharged for my airtel number but accidentally typed out a wrong number due to user interface
I have also tried sms for reversal in this format
Wrong number (Protected)
Trans id (Protected)
Amount 399
Correct number (Protected)
Date of recharge
To 59109 but was responded with no keyword found.
Please resolve immediately.

At first i got 2 mbps connection at my home of airtel broadband then a airtel sales guy came attending to my complaint and he offered me to provide 16mbps airtel broadband speed only when i take new connection which comes with unlimited data, the promise he made. He also told me that he would discontinue my old connection and that too in 7 days. He meant that 7 days will be charged too i even agreed to that since there is no airtel customer care support to help us, i thought everything was fine until i saw my new plan on airtel thanks app which was limited to just 75gb per month soon i realized that the sales guy fooled me to get new connection and also its been 6 days since i told him to disconnect my old connection still there is no update on that too (Note - i am still billed for old connection too) because of that sales guy i have now 2 connection in my house he didn't cancelled my old connection neither i am getting unlimited data on my new connection there is no support no help from airtel side just local airtel executives who are fooling customers. Today i again complained about my old connection and new engineer was assigned to my complaint he told me that sale guy fooled you which he shouldn't have done and also you can only cancel your connection when airtel 121 customer support starts after lockdown, in every situation i the one who is suffering just because of that sales guy. I don't have enough money to pay 2 airtel bills until lock down. Therefore please help me with this situation asap.

Old airtel landline number : - [protected]
New airtel landline number :- [protected]

Thanking you

Despite paying the bills regularly, airtel has disconnected my landline services since there system has not recorded the payments. I have sent all the details including bank statements, transaction confirmation from bank etc. But there is hardly any response from airtel.

No one in the organisation even finds it necessary to call up the consumer and fix the issue. Such is the state of affairs in a "reputed company".

Expecting a quick resolution.

Krishnan
[protected]

Sir,
I am have been using airtel sim from 9 years. All of sudden i lost my network from my sim overnight and did not receive any support from customer service. On sending them the email, they ask to authenticate the number with email using the otp sent to my number.
How is it possible to receive the otp if there is no network in my sim. They dont provide any customer service either. All my bank account is linked to this number. And in times like this i am facing such problem. Is this how they treat their customer who has been using their services for so long.
I am very urgent need getting the network can they pls look into the matter?

Dear Sir,
My airtel sim was blocked all of a sudden without overnight, without giving any prior information.Even their customer service is not providing any support. I am suffering because all my bank details are connected to this number.

I opened the sitelogin and clicked on change plan create your own pack next window opened and their two option for make own plan
1 — broadcaster bouquet
2 — ala-carte
I clicked on ala-carte but error (An unexpected error has occured. Our technical staff has been automatically notify you) showing last 10 days. Please help me out. I've tried reaching airtel customer service may be there is no staff to answer the call. I am unable to watch my television now. Help me out.

Respected Sir,

It has been 3 months since I brought a new Airtel Xtreme set top box, worth 2000. I was told that the settop box was of excellent quality, but it restarts every 10 minutes.

Hoping for resolution,
Thank you,
Phaneendra

My contact number is [protected]. I want to record this number [protected] call recording. Plz help me this is very urgent. Plz provide me call recording of this number om 17April, 2020. Kindlu help me this is very urgent

I have applied for airtel xtream fiber connection... I submitted rs4434 for connection installation.. Later they informed me that connection is not feasible and i cannot transfer it anywhere... Then i discarded the connection.. And told them to refund my money.. They said money will be refunded in 1 week... Till now its more than 2 week and no money is refunded till now... Please take some suitable action against it

Daf no - [protected]
Payment txn id[protected]
Name - vikramaditya dubey
Phone no - [protected]

I want to change my airtel postpaid plan, i am being overly charged because of my plan. I am trying to change it for last few months, my airtel postpaid primary number is [protected] relationship number[protected] and under this three secondary numbers come i. E., [protected], [protected] & [protected]. My current plan is of rs. 499.00 plus 18% gst & the plan of each secondary number is rs. 249.00 plus 18% gst. The total monthly bill issued is of rs. 1470.28 included gst. This is a big amount.

I tried to change my current postpaid plan to rs. 999.00 but it can't change. I tried to change a lot of time but it can't change. I don't know the reason behind this that why it is not change. I am not able to pay the amount of rs. 1470.28 every month.

If possible change my plan asap to rs. 999.00, otherwise i will switch my network to jio.

I had sent message to 51619 And It Gave Reply As
You are not authorized to use Lapu Reversal service. Please contact to circle coordinator.
So Can You Help Me In This PLEASE ?

WRC [protected][protected] [protected]
My brother had mistakenly recharge to the wrong number.
Please recharge transfer from wrong number to correct number.

Incoming calls and sms are not available on my mobile since last 4 days. While dialing [protected] it says that it's an invalid number. However, outgoing calls are working satisfactory. Kindly look into the matter and resolve the issue as soon as possible or advice the alternate means on the alternate number [protected].
Thank you

Taking advantage of lockdown due to covid - 19 airtel is not discontinuing my connection whenever i call 121 there is no option to talk to support and cancel my connection i asked local airtel guy and he told me that he submitted but they are not accepting how am i supposed to cancel my connection each day my bill is increasing and even on airtel thanks app there is no option to deactivate my connection there also seriously airtel is trying to loot as much as possible from the consumer its been 5 days since i asked local airtel guy please help

I have been contacting airtel for severance of my connection of broadband services but they don't seem to be interested in disconnecting it. Then the lockdown happened and i kept mailing them to stop my services but to no avail. They kept billing it too. Now from april 15 onwards i have been getting 10-12 calls from the airtel call-centre for payment so that the service can be continued, and i have informed them everytime that i don't want to settle the account. I have received innumerable calls now and i am tired of their calls. Please help me settle the account. Airtel has billed me falsely and i don't want to pay something that i am not supposed to.
Connection number[protected]_mh

No net work coverage for the last 3 days please rectify at your earliest thanks

I had done recharge on airtel prepaid no. [protected] of Rs 49 by airtel thanks app on 13 may 2020 with transaction id is[protected]. And money also deducted from account. But till now the balance not seen and the customer care no. also not working and airtel shop / distributer also not given any response on that. so take suitable action on it.

I had done recharge of 49 on 13 may 2020 and tha trasaction Id is[protected] till balance not seen and also the money was deducted at same time. And near by airtel destributer not given any response.so please take any suitable action on it.

I have recharged my mobile with prepaid amount 448 in www.airtel.in store on may 14th 2020. I have received a message recharge was unsuccessful but payment summary done with transaction. Till now i did not receive any balance message from airtel but my amount got deducted from my account. I request you to go through this and resolve my problem soon.

With regards,
Sri durga

Dear team,

I have a postpaid number [protected] of airtel.
And i was using rs 399 plan.
Recently my this month bill plan is showing rs 706.82 pending for payment.
I have neither changed my plan nor acceded my call and data limits.
I think rs 499 plan has been activated for my number. But in my airtel app rs 399 is showing as my default plan.
After seeing sudden increase in my charges, i have logged a complaint for bill charges clarification but still request ia pending. Screenahot attched.