Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Nov 11, 2025
Complaints 54693
Resolved
21970
Unresolved
32723
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Airtel reviews & complaints page 385

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sandeepbhukal@786
Mar 30, 2020
Report
Copy

Sandeep kumar bhukal on mar 29, 2020.
मैने 29 मार्च 2020 को 12:27 am पर अपने एटीएम कार्ड क़े माध्यम से 598 rs अपने एयरटेल वॉलेट में पैसे जोड़ने चाहे। लेकिन मेरे खाते से पैसे कट गए लेकिन एयरटेल वॉलेट में नहीं जुड़े। अब मुझे मेरा पैसा रिफंड भी नहीं हो रहा है। कृपया मुझे मेरा पैसा वापिस दिलाने की कृपया करे। मुझे कस्टमर केयर से भी कोई जवाब नहीं मिल रहा है कृपया जल्दी समाधान करे।
Txn id:[protected]

Mob no.-[protected]
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Abhay nagpal
    Mar 30, 2020
    Report
    Copy

    This is to inform you that i tried to recharge my phone on 29 March 2020. Money was deducted from bank but recharge was not done. Transaction ID is[protected].

    I received message from bank about deduction but no msg was received about recharge. My plan was of 249.

    Kindly help me at earliest.
    With regards
    Abhay
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Surabhi Unnikrishnan
      Mar 30, 2020
      Resolved
      Report
      Copy
      Resolved

      Sir i have a great mistake of my own fault. I have done one wrong recharge amount 149 instead of 199powerplus. Please sir reverse it.

      That customer mob. No. [protected]
      Wrong amount - 149
      Right amount - 199 power plus.
      Transaction id.[protected]

      My demo - [protected] my home kerala thrissur district
      Please sir reverse it my account. Please sir.
      Mar 30, 2020
      Complaint marked as Resolved 
      Surabhi [email protected] 9746718545
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        [email protected]
        Mar 30, 2020
        Report
        Copy

        This is to inform that i tried to recharge my mobile 3g data pack with rs. 558 for my mobile no. [protected] on 30 march 2020. My money was immediately deducted but my mobile did not get recharged. For the said transaction, my transaction reference no. Is[protected].

        After waiting for 10 hours, then again i tried another time to recharge with the same amount, this time my mobile got recharged.

        I would like to make humble request to kindly refund my deducted amount immediately of my earlier transaction (Transaction reference no. Is[protected].
        Thank you.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          lovee matharoo
          Mar 30, 2020
          Resolved
          Report
          Copy
          Resolved

          I tried to recharge my airtel number [protected] through my airtel app on may 28, 2020. The money got deducted from my bank account and the recharge was not done. I want a refund for that. There is no support from their side i have also reached their helpdesk and even tried the customer care number but got no help. The recharge amount was rs 448. Please help me on this.
          +1 photos
          Apr 2, 2020
          Complaint marked as Resolved 
          Runded the amount
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sutikshan srivastava
            from Kanpur, Uttar Pradesh
            Mar 30, 2020
            Report
            Copy

            I have recharge my mo. [protected] from 399 on 28.03.2020 6.30 am. Upi ref no is[protected]. I recharge airtel payment bank with mo no [protected]. Amount 399 dr from my account but recharge not done. I mail [protected]@airtelbank.com 3 times but i have not any response. I have no pack on my number [protected] yet i recharged it. I want to refund my amount immediately.
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ravi kumar Ratnala
              from Pune, Maharashtra
              Mar 30, 2020
              Report
              Copy

              Address: Haripuram, Srikakulam, Andhra Pradesh, 532263

              Hello sir,

              I've recharged international roaming pack rs.1199 for usa and using very good.

              But how i can check my data balance and incoming and outgoing minutes. I'm unable to know how much i'm consuming and calling minutes.

              So please give me codes to check
              Balance.

              My airtel mobile no.[protected]
              Name. Ravi kumar
              Thanks and regards,

              Ravikumar
              [protected]
              Airtel customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shanthini devi G
                from Chennai, Tamil Nadu
                Mar 29, 2020
                Report
                Copy

                I’m using airtel 4g which is showing no service for the past 3 hours. No issue is handset where i checked with other sim too and it is working fine.. Network selection is disabled and i tried to customer care 121, 198 where i couldn’t talk to any representative.. It’s very urgent pls do check and let me know why it is showing as no service. Please check this as soon as possible
                Airtel customer support has been notified about the posted complaint.
                Mar 29, 2020
                Updated by shanthini devi G                 Please update on this immediately.
                Mar 29, 2020
                Updated by shanthini devi G                 I couldn’t do anything without sim. All my work has been stuck because of this
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  palwebhushan
                  Mar 29, 2020
                  Report
                  Copy

                  Address: Nagpur, Maharashtra, 440032

                  I recharged today i. E 29/03/2020 with my own pack of rs 265 but now i. E same day on 29/03/2020, when checked my balance it showed rs 236. Don't know where the hell these rs 29 went. Also there has not been any info from airtel that suspended account will be charging rs 15 per day (As i have searched on google and found it on 'www.consumercomplaints.in' this website).
                  I have also raised this concern to airtel on social networking site twitter tagging the official verified blue tick handle.
                  As of now there hasn't been any contact or update from airtel
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    E
                    er.ranjay
                    Mar 29, 2020
                    Report
                    Copy

                    Sir,

                    On 24/03/2020, i received below message from airtel (56111) regarding my netflix subscription:

                    "enjoying netflix with airtelthanks? Remember, your gift worth rs.1497 will expire in next 7 day (S). To continue enjoying the blockbuster content, sms cn netflix to 56111. The plan rental will be charged in your airtel bill."

                    I never sent any sms as i was not willing to continue and within mentioned due date (30/03/2020 — 7 days from 24/03/2020), i cancelled the same but getting message from airtel that this cancellation will be effective from 24/04/2020 i. E. They auto renewed the on the 24/03/2020 itself and wanting me to use forcefully and charging rs 649 + gst.

                    I also tried to reach them via customer care number 121 but no response/luck. Pfa relevant snap shots.

                    Request you to please look into this matter and extend your support to get this dispute closed asap. Thanks for your support!
                    +4 photos
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      RUPAM THAKUR
                      from Mumbai, Maharashtra
                      Mar 29, 2020
                      Report
                      Copy

                      Address: My Registered Address, 781028

                      Logged a complaint on 19/03/2019 for internet & voice network issue for cell no [protected].

                      I don't have a second sim card for my trust with asirtel service for a decade. And now i am suffering.

                      Address of issue is in the registered address & within city area. Complaint no[protected] dated 19/03/2020 &[protected].

                      This is much before lockdown declared for guwahati.

                      Have spoken to your helpline, visited your service window with a false commitment every time
                      Airtel customer support has been notified about the posted complaint.
                      Mar 31, 2020
                      Updated by RUPAM THAKUR                       A Gentle Reminder only.
                      Apr 09, 2020
                      Updated by RUPAM THAKUR                       Complaint no[protected] dated 19/03/2020 &[protected] NOT YET addressed but showing resolved in Airtel Thanks APP !!
                      Apr 27, 2020
                      Updated by RUPAM THAKUR                       One more Reminder only
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        padprak
                        Mar 29, 2020
                        Report
                        Copy

                        Address: Near Scindia,, Visakhapatnam, Andhra Pradesh, 530014

                        Airtel prepaid amt 558 done on 27 th March 2020 payment deducted from my account the transaction . Txn ID:[protected]. kindly arrange to credit my amount 558 to my bank account My account details given here sbi bank no [protected], Ts 558 deducted on 27 Mar 2020 at 1605. My airtel number is [protected].
                        +1 photos
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anas Ahamed
                          Mar 29, 2020
                          Report
                          Copy

                          Address: 452001

                          I am not able to complete tele verification of new airtel connectiin ported from idea. The number is [protected] trying using 59059 and other sms method. It’s not working. The case reference number of new connection is[protected].

                          Please look into this urgently, i don’t have any other secondary number, all my transaction work and other important day to day communication are halted by the sudden disconnection if my telecommunication service.
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sharmaraj1979
                            Mar 29, 2020
                            Report
                            Copy

                            Address: flat 106, shivam anagan, near indu lawns, pune, Pune, Maharashtra, 411046

                            Hi team,

                            I am using airtel no [protected] and i using this sim card from last 7 years but it was lost during travelling but i am not sure that either this number register to my wife id or myself.
                            Can you please provide theinformation on which id this number got registered so that i can reapply for the fresh sim of the same number..

                            Regards
                            Rajesh sharma
                            [protected]
                            Sharma. [protected]@gmail.com
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              slv7rohit
                              Mar 29, 2020
                              Report
                              Copy

                              Address: Indore, Indore, Madhya Pradesh, 452002
                              Website: N.A

                              My mob no. [protected] is deactivated since 10 days even i have recharged with rs. 49 on 28 march 2020 but still not activate the number, i am not able call any complaints number due to sim card deactivation, i requested to you please activate my airtel no. Thank you
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dinesh Babu123
                                Mar 29, 2020
                                Report
                                Copy

                                Hi, i have recharged online yesterday using hdfc bill pay for my airtel number with 149 rupees. The recharge was not successful but the said amount got deducted from my bank account. My mobile number is [protected]. Sorry, i cant share the bank details here. Please contact me via email or phone for further details. I could not reach both hdfc and airtel customer care representatives and so using this forum for resolution. Thank you.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Asiy
                                  from Bengaluru, Karnataka
                                  Mar 29, 2020
                                  Report
                                  Copy

                                  I performed a transaction for my mobile and amount was detected Rs 548 but transaction was unsuccessful... please look into it
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    U
                                    uvaraj subramnaiam
                                    Mar 29, 2020
                                    Report
                                    Copy

                                    Address: 642128

                                    Regularly they are cheating in internet. After wake up and on data with in 5 mins it was saying internet 50% consumed like that. We are using more than 10 airtel nos but they are doing like, even customer care also not responding. Really we are all working from home due to corona virus. They are not thinking about situation and simply cheating us sir. For customer care call also charging 2 rs for computer voice record. After computer voice record they disconnecting our calls. Many times we complained about this to airtel
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      manish5326
                                      Mar 29, 2020
                                      Report
                                      Copy

                                      I am getting below message while trying to Port from Airtel to other network. I have no pending Payment

                                      UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        [email protected]
                                        Mar 29, 2020
                                        Report
                                        Copy

                                        Address: 7-38, Subash nagar, besides little star school, jeedimetla Hyderabad, 500055

                                        Main line drainage system totally jam sence 8days.allredy We are complinted several times but nobody has not come and clear that problem and nobody has not responded in that issue.so that We are so struggle in that.plz send and clear that problem Sir plz. Thank you sir.
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Raysoni Enterprises
                                          1
                                          (205)
                                          Vodafone India
                                          1.8
                                          (27128)
                                          EasyMobileRecharge.com
                                          3
                                          (158)