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Airtel Complaints & Reviews

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Updated: Sep 19, 2026

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Airtel reviews & complaints page 386

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Address: Pune

WRC [protected][protected] [protected]
My brother had mistakenly recharge to the wrong number.
Please recharge transfer from wrong number to correct number.

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Incoming calls and sms are not available on my mobile since last 4 days. While dialing [protected] it says that it's an invalid number. However, outgoing calls are working satisfactory. Kindly look into the matter and resolve the issue as soon as possible or advice the alternate means on the alternate number [protected].
Thank you

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Taking advantage of lockdown due to covid - 19 airtel is not discontinuing my connection whenever i call 121 there is no option to talk to support and cancel my connection i asked local airtel guy and he told me that he submitted but they are not accepting how am i supposed to cancel my connection each day my bill is increasing and even on airtel thanks app there is no option to deactivate my connection there also seriously airtel is trying to loot as much as possible from the consumer its been 5 days since i asked local airtel guy please help

May 16, 2020

Complaint marked as Resolved

I have to update therefor I complained with another subject

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Address: Pune

Website: Airtel.in

I have been contacting airtel for severance of my connection of broadband services but they don't seem to be interested in disconnecting it. Then the lockdown happened and i kept mailing them to stop my services but to no avail. They kept billing it too. Now from april 15 onwards i have been getting 10-12 calls from the airtel call-centre for payment so that the service can be continued, and i have informed them everytime that i don't want to settle the account. I have received innumerable calls now and i am tired of their calls. Please help me settle the account. Airtel has billed me falsely and i don't want to pay something that i am not supposed to.
Connection number[protected]_mh

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Address: palayamkottai, thimmarajapuram

No net work coverage for the last 3 days please rectify at your earliest thanks

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I had done recharge on airtel prepaid no. [protected] of Rs 49 by airtel thanks app on 13 may 2020 with transaction id is[protected]. And money also deducted from account. But till now the balance not seen and the customer care no. also not working and airtel shop / distributer also not given any response on that. so take suitable action on it.

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I had done recharge of 49 on 13 may 2020 and tha trasaction Id is[protected] till balance not seen and also the money was deducted at same time. And near by airtel destributer not given any response.so please take any suitable action on it.

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Address: Hyderabad

I have recharged my mobile with prepaid amount 448 in www.airtel.in store on may 14th 2020. I have received a message recharge was unsuccessful but payment summary done with transaction. Till now i did not receive any balance message from airtel but my amount got deducted from my account. I request you to go through this and resolve my problem soon.

With regards,
Sri durga

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webatapp8

May 15, 2020

yes and not response to customer

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Dear team,

I have a postpaid number [protected] of airtel.
And i was using rs 399 plan.
Recently my this month bill plan is showing rs 706.82 pending for payment.
I have neither changed my plan nor acceded my call and data limits.
I think rs 499 plan has been activated for my number. But in my airtel app rs 399 is showing as my default plan.
After seeing sudden increase in my charges, i have logged a complaint for bill charges clarification but still request ia pending. Screenahot attched.

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Address: ISHA GAYATRI, C-403, GERUGAMBAKKAM MAIN ROAD

Dear sir/ madam,
This is shyamjith, staying at kolappakkam, porur, chennai. And my fixed line no is [protected]. Before covid 19 problem starts (March 18th) i have traveled down to my hometown because my mother-in-law had a stock.
So from 18th onward i was not using the airtel broadband net service. Also i have intimated (April 8th) aitel to cancel (Disconnect) my broadband service. But from their side they didnt take any action. Also my bill was 943/- become 2003/- now they send me the 3rd month bill which is generated 3, 064.22/-
I request you take an action against this. Also let me pay the minimum amount of 943/-
Thanking you
Shyamjith pp
[protected]

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Address: Ashok Nagar bagar jhunjhunu rajasthan

Your Mobile number [protected]

Wrong mobile number. [protected]

Amount. 79

Transaction ID 20200514224525537056460130938311

May 15, 2020

Updated by Pawansainibagar11 Sms in my phone of recharge

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[protected]

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Address: The address has been attached below

Airtel — fraudulent recharged

1 review
Airtel payment bank lt haryana, india
Lammi m lynz on apr 18, 2020
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I have recharged my airtel dth account no.[protected] on the 17/04/2020 from my airtel app, when the details bills is shown it is shock to see that i have recharged as appears in the bill that the account no. Was different [protected], i think this is a fraud and the amount has already debited from my account and also please find herewith the attachment for your reference.
I have also send the complaint to airtel customer but no action has been taken till day

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Jul 26, 2020

Updated by lammi Lyng No action has been taken till date and no response from airtel

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I have done mobile data recharge of Rs98/-, from which I should get 12gb of data for 28 days, but Data balance is not reflected in my account and I am not able to use internet service. Please resolve this issue ASAP.

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Hi,
i’m karthick, using airtel for years! Recently i recharged for 449rs but according to the plan i was supposed to get 2gb per day but in airtel thanks app it shows 1.5 gb per day, i need this issue to be resolved on priority basis. Or else i will have to disconnect airtel services. Even i tried dropping an email to [protected]@in. Airtel.com , but no response from them. I need the missed out data to be reflected in my account.

Mobile number - [protected]

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I have made advance payment for installing broadband connection, although despite calling the representative multiple times airtel is not giving any response. That person who was handling my request is not even bothered about picking up the call. Not sure what kind of service airtel is providing.

Before making the payment the guy was very active and told us as soon as we make the payment next day only installation will be done. But as soon as i made it he is not even bothered. I called customer care also but no resolution yet.

With the on-going situation it is very difficult to manage without broadband. And if they can't meet their timelines then why are they giving false hopes. It is very frustrating and unprofessional.

Airtel customer support has been notified about the posted complaint.

May 14, 2020

Updated by anchal.26 After calling multiple times to customer care, they are sharing the contact number of the same person who is not even bothered about picking up my call to update.
And interestingly if i call from a different number he immediately picks up the call and giving some lame excuses(just because now he has to answer).
Now do i need to buy multiple SIMs also to get a broadband connection. Is this Airtel's new sales strategy?

Can someone pls. Expedite this. I can share the Name and Number of that Airtel Person.

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Address: Vill-Chailahi,Post-Gulra Tahsil-Bhinga, District -Shravasti

In my native place there is an airtel mobile tower but more often it's disrupted. Network issues are common here. I have to do lots of work and for that internet connectivity is must. But having tower itself in the village there is network halts on regular basis. Please solve it as soon as possible

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I have ordered a fast tag from airtel on 27th february 2020 and it was delivered on 15th march.

When i check the status of the fasttag in "airtel thanks app" and in https://www.npci.org.in/netc-tag-status is showing inactive. Contacted customer care through phone and email multiple times, till to day the fast tag was not activated.

I know there may be few number of staffs working in all offices, but taking around 3 months to activate a fast tag is a poor customer care by airtel.

May 14, 2020

Complaint marked as Resolved

Airtel Resolved the issue and activated My fast tag. Thank you..

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I am suvendu kumar mishra i transfer 5000rupee from my paytm to my airtel payment bank account no. The money deducted but not deposited in my airtel payment bank account. I need it urgently my mother is in hospital. Airtel costumer care service don't help me so what i do if i don't get my money i have to die. I need it urgently
Upi reference no[protected]
Transaction id s17698901

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Due date of my bill cycle has been reduced from 19 days to 12 days as per airtel without notifying any customer including me. A ticket was raised asking same. 3 rd of every month is my bill cycle and due date 22 nd. Thia month bill generated on 3 rd and due date is 13 th. I am not sure how it became 12 days. Complaint has been ignored and customer care guy says its airtel wish to change plans and no customer should question this. I should pay on time to avoid disconnection.

Airtel Complaints & Reviews

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Airtel reviews & complaints page 386

To transfer wrong recharge from wrong number to correct number

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No incoming and smart on 9686988654

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airtel is not discontinuing my connection

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billing issues and connection severance issues

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9094041980

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can't see balance after recharge and balance deducted from account

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can't see balance after recharge

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amount deducted but mobile was not recharged with prepaid balance

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bill plan issue for postpaid number 8527287050

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already given cancellation for the broadband connection but still the bill is generating

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Wrong recharge doing

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my sim access error

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fraud charged

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recharge done, but not activated

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airtel 449 pack didn't get reflected properly getting 1.5gb per day instead of 2gb per day

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for installation of new broadband connection

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internet issues in chailahi village

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fastag- action pending

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money deducted but not deposited

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broadband bill

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