How can airtel accept a recharge on different operater (Jio) and give confirmation massage?
My mobile number [9860xxx655] is belongs to Jio operator, on dated 11th may i
Recharged my number using Google pay app, in hurry i wrongly selected
Airtel operetor instead of Jio, after the recharge get pending i
Was pretty sure that the recharge will be failed and amount will be
Reversed to my original payment mode, but surprisingly after an hour
Recharge showing successful and confirmation massage also came from
Airte erecharge transaction id], i
Can't beleive in my eyes is that happen, now when i call Jio
Customer care they are telling me there is no recharge done on the
Same and contact to airtel, now when i contacted on airtel with txn
Number they can't fecth the Jio number details and inform me to
Contact Jio,
Request u to check & refund the amount
May 16, 2020
Complaint marked as Resolved From airtel I got below mail.
Dear Shafik Shaikh,
Greetings from Airtel!
This is in reference to your email regarding recharge issue for your mobile number 9860478655.
At the outset, we regret the inconvenience caused to you.
We would like to inform you that, the above mentioned mobile number 9860478655 is not active under Airtel prepaid connection.
Hence, we would request you to contact the respective support team for better assistance.
Thanks for reaching out to us.
Warm Regards
Airtel - The network with India's Best Video Experience
And I call on jio customer care they are telling me there is no recharge done on the
Same and contact to airtel
Airtel customer support has been notified about the posted complaint.
