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Airtel Complaints & Reviews

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Updated: Feb 2, 2026
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Airtel reviews & complaints page 389

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S
slv7rohit
Mar 29, 2020
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Address: Indore, Indore, Madhya Pradesh, 452002
Website: N.A

My mob no. [protected] is deactivated since 10 days even i have recharged with rs. 49 on 28 march 2020 but still not activate the number, i am not able call any complaints number due to sim card deactivation, i requested to you please activate my airtel no. Thank you
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    Dinesh Babu123
    Mar 29, 2020
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    Hi, i have recharged online yesterday using hdfc bill pay for my airtel number with 149 rupees. The recharge was not successful but the said amount got deducted from my bank account. My mobile number is [protected]. Sorry, i cant share the bank details here. Please contact me via email or phone for further details. I could not reach both hdfc and airtel customer care representatives and so using this forum for resolution. Thank you.
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      A
      Asiy
      from Bengaluru, Karnataka
      Mar 29, 2020
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      I performed a transaction for my mobile and amount was detected Rs 548 but transaction was unsuccessful... please look into it
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        uvaraj subramnaiam
        Mar 29, 2020
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        Address: 642128

        Regularly they are cheating in internet. After wake up and on data with in 5 mins it was saying internet 50% consumed like that. We are using more than 10 airtel nos but they are doing like, even customer care also not responding. Really we are all working from home due to corona virus. They are not thinking about situation and simply cheating us sir. For customer care call also charging 2 rs for computer voice record. After computer voice record they disconnecting our calls. Many times we complained about this to airtel
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          manish5326
          Mar 29, 2020
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          I am getting below message while trying to Port from Airtel to other network. I have no pending Payment

          UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
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            M
            Mar 29, 2020
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            Address: 7-38, Subash nagar, besides little star school, jeedimetla Hyderabad, 500055

            Main line drainage system totally jam sence 8days.allredy We are complinted several times but nobody has not come and clear that problem and nobody has not responded in that issue.so that We are so struggle in that.plz send and clear that problem Sir plz. Thank you sir.
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              R
              ricky212
              Mar 29, 2020
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              Address: 624 prasad bibwe nagar bibwewadi pune 411037, 411037

              I want to complaint about network issues in my area 624 prasad bibwe nagar bibwewadi pune 411037 maharashtra which i am facing from last 10 years. I don't understand if states like punjab, haryana, delhi bangalore can get 4g+ why maharashtra airtel team is not providing same services. Today i am not able to do work from home and i am about to loose my job just because i don't have good internet speed.
              Airtel customer support has been notified about the posted complaint.
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                S
                Sharan Kumar_104
                Mar 29, 2020
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                Address: Hyderabad, Telangana, 500015

                The airtel "network" which the company boast about is very bad. All the complaints i have made the customer service have gone in vain, they say the network is really good, but it's the opposite. The speed of internet which the network provides on a 4g network is around 5kbps to 2 mpbs per second. This is a case of purely cheating and ripping of customer especially where the customers recharge for huge amounts these days and this the kind of service the so called "open network" gives. I request airtel to look into this. I am deeply saddened and disappointed by the services of this network provider. Each time you have to make a call is to get our of the house and get on the road to place calls that is how pathetic the service have been. I am hoping to get serious changes through this compliant.
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                  M
                  Mr. idOt
                  Mar 28, 2020
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                  Address: No. 83 5th cross street, modern city, Hindu College., Tiruvallur, Tamil Nadu, 600072

                  I have recharged my airtel dth through upi app, i didn't get recharged, my money has been deducted but bill was not paid.. I have tried calling to the customer care - no response. The next day i have recharged it again from another number still the bill was not paid & it shows suspended. I attached the receipt for your reference, kindly do the needful..
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                    SHÃMÉÈR SHÃIK
                    from Bengaluru, Karnataka
                    Mar 28, 2020
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                    Address: Anantapur, Andhra Pradesh, 515004

                    I have recharged my airtel account with 399 but after offer of 50 it reached me at 349 then i started making the payment i have 25 rs bal in my airtel payments bank i deducted them and the remaining 324rs through phonepe there i received a msg that money got deducted and the i can see that the recharge amount hasnt been to the number which i did money got debited to airtel payments bank and the balance there is the same wid 25rs but what about my 324rs money please try to resolve this as soon as possible
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                      K
                      Kaush Tripathi
                      from Varanasi, Uttar Pradesh
                      Mar 28, 2020
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                      Address: 208004

                      Sir
                      On march 28, 2020 i tried to recharge my mother's phone which is on airtel
                      I tried to do the recharge of ₹598 through wallet of airtel, unfortunately i added money twice in the wallet, due to a glitch in the app, first time the amount was not showing in the wallet, so i did the transaction twice, then it shows the money

                      Now i am not able to do the reacharge, i have tried all the possible ways to reach out to airtel, i tweeted, i did an e-mail to them @ [protected]@airtelbank.com, i tried calling the customer care number, but nothing seems to solve my problem.
                      After having ₹ 1088 in my wallet, it shows payment failure for the recharge
                      Please solve this issue and help me
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                        ankita1603
                        Mar 28, 2020
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                        Address: Lucknow, Uttar Pradesh, 226021

                        I recharged the phone today i got two msg but my phone didn't got recharged and the money is deducted. The details are as follows:-
                        Bill payment of rs. 399 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference.

                        Bill payment of rs. 399 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference.
                        Money deducted but phone doesn't recharged

                        Thx for inb txn of rs.399 frm a/c x2496 to bharti air... Ref#igaijonag4 on 25mar20. If not done, fwd this sms to [protected] to block inb or call [protected].
                        I have mailed this by my registered mail dr. Rajesh. [protected]@gmail.com but got no reply. Customer care is not available due to lockdown. Please help.
                        Airtel customer support has been notified about the posted complaint.
                        I face the same problem while recharging 698 pack, money got deducted but recharge but done. What should I do? Plz help
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                          choprasaurabh69
                          Mar 28, 2020
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                          Address: 6/2A, Rail Vihar, MDC-4, Panchkula, Haryana, Panchkula, Haryana, 134109

                          Suddenly on 25 march, 2020, the airtel sim on my phone stopped working. Initially thought it might be a phone problem. I tried to restart my phone several times, inserted sim in another phone. But to no avail.

                          There is a lockdown in place due to corona virus, and i need to work from home. There is no way i can leave my home now.

                          I would like signals on my phone be restored as soon as possible, or my sim to be replaced by airtel, delivered at my home address.

                          This is just too much trouble and i could potentially have problem with my employment.

                          If any action is not taken, i would also ask for additional compensation for this.
                          Airtel customer support has been notified about the posted complaint.
                          The mobile # of the SIM that is not working is[protected]
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                            S
                            Siddhcho
                            Mar 28, 2020
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                            Address: Santipur, Kamrup, Assam, 781125

                            Have ported [protected] from jio to airtel. I've network in the new airtel sim but when i call 59059 it keeps on running in a loop and discon
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                              I
                              Imrebell
                              from Powai, Maharashtra
                              Mar 28, 2020
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                              Hello,

                              I've done a recharge of rs. 249 with a voucher of ₹25 through airtel payment bank and at the payment page i'm getting a notification that pay via airtel payment bank and get flat ₹40 cashback. I've successfully placed the recharge. But even after 2-3 hrs the cashback was not added to my account.

                              Update-

                              The same transection got repeted and an amount of ₹249 got debited from my payment bank account without otp/pin. How this is possible? And why one have recharge with same plan twice. If i've to recharge then i'll recharge with higher amount to get good benefits.

                              Request -

                              Please cancel the last recharge/txn and refund the same to my account.
                              Please let me know the status of my cashback on first txn.

                              For your kind information i've attached the txn details and info.

                              Reg. No [protected]
                              Email [protected]@gmail.com

                              *tried to contact on 121, 198 & 400 but on one available
                              Also tried to contact on instagram, facebook, twitter but no one responding to my tweets at the same time they are replying to another tweets.

                              *i understand the epidemic, i really do. But the same goes for the airtel. My office was closed and my salary will not be come die to current coronavirus outbreak. I've only little savings that was also used by airtel and now no one is replying.
                              Hope this will be closed asap.
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                                C
                                cvharibabu
                                Mar 28, 2020
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                                Address: 560010

                                I have tried to recharge my mobile number [protected] 4 times this month. The payment is successful but recharge is failed. The amount is not refunded yet.

                                1) date : 19th march amount : 79.00 transaction ref :[protected]
                                2) 24th march 448.[protected]
                                3) 28th march 448.[protected]
                                4) 28th march 149.[protected]
                                Please do the needful.
                                Airtel customer support has been notified about the posted complaint.
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                                  Romit BAtra
                                  Mar 28, 2020
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                                  Address: 189, EXTENSION-13 URBAN ESTATE, Karnal, Haryana, 132001

                                  I have plan of 40 mbps and i am getting speed of 1 mbps even thouh data is not utilized. my landline number is[protected]
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                                    M
                                    Maitri Dodiya
                                    from Powai, Maharashtra
                                    Mar 28, 2020
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                                    Resolved

                                    I have recharged my mobile number [protected] through net banking for rs. 49 on 27th march 2020 and received an sms with transaction reference[protected] and airtel1/del/prepaid txn#[protected] of rs. 49. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                                    Regards
                                    Maitri.
                                    +1 photos
                                    Mar 28, 2020
                                    Complaint marked as Resolved 
                                    resolved
                                    Airtel customer support has been notified about the posted complaint.
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                                      Lobs Tseten
                                      from Hāora, West Bengal
                                      Mar 28, 2020
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                                      Last night on 27.3.20 i recharged for my friend, it sends me double otp but i entered the first one and then money deducted from my account but the recharged failed due to technical error it showed and within 2 hrs they will suppose to refund me but till now they did not refund me even did not send a message of clearification about my refund. It seems lil bit careless because if they are facing some problem then they should also let us know about their problems and reasons of not refunding yet so that we did not call anywhere just stay calm till the situation becomes good one
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                                        chinchurijo
                                        Mar 28, 2020
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                                        Address: 9048243101, Ernakulam, Kerala, 682023

                                        My dth connection of six months package, due and disconnected on 26th march without any notice and i suddenly recharge with 375 (Google pay) and again paid through debt cards through their site for 300 rupees. I called several times to reactivate it and i mail to them but no answer. Telling due to corona virus issue. But govt added this service as necessary service. Now around 72 hrs after payment, no one is responding, me and family sitting without knowing any news in the home. Please do the needful for us fast to activate it
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