Airtel Complaints & Reviews

I am facing issue my mobile number [protected] during recharge. This number was bought has prepaid from bangalore. I have started facing this issue since a month now. Earlier i was able to recharge my number.

1. Unable to recharge from airtel wallet. Message that i get is ‘invalid mobile number, please enter valid mobile number’. It is working fine with other airtel number.

2. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with my mobile number ([protected]), it is working fine with other airtel number.

3. I tried with other person asking him to recharge my number but it fails.

Finally i unable to recharge my mobile number [protected].

I have contacted customer care, branch and even emailed but still my problem is not resolved. Kindly resolve at the earliest.

This is regarding the recharge done today for airtel tv worth 531 on 24thmarch for my customer id [protected].
I am unsatisfied with the services provided by airtel and also the irresponsible behaviour as the amount after the recharge is not showing and also the expiration of the plan is showing 26th march which is 2 days after the recharge date. After that i did the recharge of 80 rupees but still the amount is not showing.
Kindly look into the matter as soon as possible and resolve the issue. I am also attaching the photos of the transaction made.

My mobile was stolen and i want block sim card - Mobile no: [protected]
Date : 21/3/2020
Request you to help me block the sim

Suddenly on 18th march 2020, my airtel sim card started not working and it shows on phone as not registered on network, after trying several times switching it on and off, it still does nlt work. Intially i thought it is a phone problem, but i then installed a vodafone sim and it was working. Airtel guys pls resolve the issue, as i have faced alot, otherwise will file a case in court...

Kindly do the needfull its urgent.
I have recharged my airtel id but account has not updated. Due to i can not see the news chanle

Hi,

I have been trying to reach out to airtel for my broadband issue for almost a week now. I have a 40 mbps plan with airtel but my broadband network speed is barely 8-10mbps which is much lower than what i pay for. I have been complaining to airtel about this for over a week but they haven't done anything to fix it. On repeated complaints they create a service request (Sr no[protected] but close it without resolving or fixing it.. I have been trying to reach them ever since but they don't seem to care. This isn't the first time i've had issues with airtel. Every time i have to reach to consumer forum to get my issue heard. Due to this coronavirus situation, i have been asked to work from home but i'm unable do so properly due to such pathetic broadband connectivity. This is affecting my work badly. Please do the needful and get them to resolve this asap.

Hi,
My airtel no is [protected]. I have recharged pack of 598/- on 19th march in this number. Later i realized it was 2g sim and won't support recharged pack of 4g data. I went to retailer and got an upgraded 4g sim of same number. But till now, the new sim is not activated and old sim continue to work. I have called airtel customer care number of times. Please help. New sim 20digit no is sim.

Customer care gave a reference number:csewk[protected]

I gave all information to airtel company but still my problem is not fixed. Company is not trying to satisfy the costomer requirements. They only want take people as their consumers but what they felt and what the problems are facing by them.
I started almost 36 hours ago but no result.

I tele verified than recharged acording to port plan but nir sim activated not internet connection provided by company

So many times we complain to the customer care and also requesting for airtel network booster but no one took any action upon it. I am having exams and my most of the work is done online and for that, i need a proper internet connection. The worst network ever.
I am very disappointed with airtel network.
I hope this will get fixed soon
Thank you

They are worst network provider who didn't try to help prepaid costomer whether sim is activated or not.
Please start or activate my sim, it is 1.5 day when i tele verified sim. Also called 59059 but there sim is activating since 1.5 days. Also costomer care they didn't resolved the problem. I port sim on 18th march and tele verified 21march got network but not internet connection.

The bbmp cleaning lady is a thief, asking bribe, use vulger language, demands money 100/-to 500/-to pick up garbage, so take action against her, its been many months, so i'm raising this complaint, i have told the incharge person but he's worst than her, he comes and fight, so the higher officer should react to this kind of things immediately

Thanks

I tried to recharge my account and after entering my card details they said something went wrong and the next min i see is that they credited the money into my airtel payments bank which i didn’t activate.

So when i tried to make payment from it, it says i have to update kyc and for that purpose i have to submit aadhar or driving license but which i really don’t want to give to these guys whom i don’t trust them at all with these kind of documents so i send email requesting to cancel my wallet and refund money back to my original account but the wecare experts are being tricky and they say they want these same documents like aadhar and driving license to close the account and i don’t know why they want those.

Please close my account and refund back my money.

I have done documentation and paid money for a broadband connection at my home on 16 march.

A person came and done documentation and i paid three months advance rental 2828 as well. They promised that installtion will be done in 24 hours. Its been 6 days since then, and no body came for installation and i continuosly called that guy who came for documentation. Qnd also cantacted airtel customer care several times and got no information.

I dont know why they are behaving like this. At the very least refund my money

Yesterday i received e bill for period from 8 feb - 7th march '20. The total bill amount is rs 2205.79 which includes one component as one time charges of rs 1026.97 (Need clarification for this charge), but my monthly rental is only rs 1178.82. I would only be liable to pay my monthly rental as there is not any due amount from previous months so why this unnecessary cost??

Sir
I am a airtel rajasthan user facing huge data deduction in other states since 1 year data is not used then also its deducted kindly solve my issue.
In tosay morning also at 7 am only i got 90 % data usage message without using a single mb please sort it otherwise return my money i am using airtel since 1 year if it continues i will go for port.

Hello,

My name is divya shetty. I mistakenly did a recharge on the wrong cell number. I did online recharge 2 hours back through the airtel website via icici internet banking. I called airtel customer service mumbai but they were of no help.

Could you please look into this urgently.

Correct cell number - [protected]
Wrong cell number - [protected]
Transaction id - [protected]
Amount - 698

You can reach me at [protected]@gmail.com

Thank you.
Divya

This is really frustrating service from airtel, i have ported my sim from bsnl to airtel 7 days ago, my bsnl sim was deactivated on 3rd day after the request and till today 8th day i have no network in airtel, i have contacted customer service but they asked to check with the local operator by whom request was submitted, local operator is referring to airtel office, now office is stating that the status can be checked by the operator only by whom the request was submitted. Frustrated # service from airtel, please never port sim to airtel

This is regarding a failed transaction of 4126 where money got deducted from my account but same was not added to airtel wallet.

This was my first significant transaction with airtel payment bank and i am seriously unhappy with the response received from your end.

Bank has confirmed that transaction is successful from their end and issue is on merchant (Airtel side). Please resolve this issue as soon as possible.

My bank statement clearly says airtel received money as its showing entry of debit of 4126 with description "bil/onl/[protected]/airtel
Pay/wwwairtelinban".

I will raise a dispute/complaint on this if it is not resolved soon.

Also this will be echoed on all my social media platforms so that everyone can see how great airtel payment bank service is.

Important details:

Bank transaction id (From statement):[protected]

Wallet transaction id (Received from airtel payment bank):[protected]

Transaction time: 19-mar-2020, 00:10

Wallet phone number: [protected]

We have recently took an airtel dth network but as the promised they will do service for entry for 6 months but now we had faced problem against service warranty now the dealer is demanding money for his service. We definitely need a free services for a period of 6 months as promised before and they also must bother about services, they have promised before

No internet connection, spoken to multiple customer care people and still no resolution for a week, people involved murli, shivangi, ranjith, prakash. All these people and some i don't remember names are promising to get the problem solved but not yet solved, work from home for me is not working out, i might lose my job because of the internet connection issue.

My landline : [protected]