Claimed

Airtel Complaints & Reviews

2.1
Updated: May 20, 2026
Complaints 54801
Resolved
21980
Unresolved
32821
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 391

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anas Ahamed
Mar 29, 2020
Report
Copy

Address: 452001

I am not able to complete tele verification of new airtel connectiin ported from idea. The number is [protected] trying using 59059 and other sms method. It’s not working. The case reference number of new connection is[protected].

Please look into this urgently, i don’t have any other secondary number, all my transaction work and other important day to day communication are halted by the sudden disconnection if my telecommunication service.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sharmaraj1979
    Mar 29, 2020
    Report
    Copy

    Address: flat 106, shivam anagan, near indu lawns, pune, Pune, Maharashtra, 411046

    Hi team,

    I am using airtel no [protected] and i using this sim card from last 7 years but it was lost during travelling but i am not sure that either this number register to my wife id or myself.
    Can you please provide theinformation on which id this number got registered so that i can reapply for the fresh sim of the same number..

    Regards
    Rajesh sharma
    [protected]
    Sharma. [protected]@gmail.com
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      slv7rohit
      Mar 29, 2020
      Report
      Copy

      Address: Indore, Indore, Madhya Pradesh, 452002
      Website: N.A

      My mob no. [protected] is deactivated since 10 days even i have recharged with rs. 49 on 28 march 2020 but still not activate the number, i am not able call any complaints number due to sim card deactivation, i requested to you please activate my airtel no. Thank you
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dinesh Babu123
        Mar 29, 2020
        Report
        Copy

        Hi, i have recharged online yesterday using hdfc bill pay for my airtel number with 149 rupees. The recharge was not successful but the said amount got deducted from my bank account. My mobile number is [protected]. Sorry, i cant share the bank details here. Please contact me via email or phone for further details. I could not reach both hdfc and airtel customer care representatives and so using this forum for resolution. Thank you.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Asiy
          from Bengaluru, Karnataka
          Mar 29, 2020
          Report
          Copy

          I performed a transaction for my mobile and amount was detected Rs 548 but transaction was unsuccessful... please look into it
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            U
            uvaraj subramnaiam
            Mar 29, 2020
            Report
            Copy

            Address: 642128

            Regularly they are cheating in internet. After wake up and on data with in 5 mins it was saying internet 50% consumed like that. We are using more than 10 airtel nos but they are doing like, even customer care also not responding. Really we are all working from home due to corona virus. They are not thinking about situation and simply cheating us sir. For customer care call also charging 2 rs for computer voice record. After computer voice record they disconnecting our calls. Many times we complained about this to airtel
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              manish5326
              Mar 29, 2020
              Report
              Copy

              I am getting below message while trying to Port from Airtel to other network. I have no pending Payment

              UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mar 29, 2020
                Report
                Copy

                Address: 7-38, Subash nagar, besides little star school, jeedimetla Hyderabad, 500055

                Main line drainage system totally jam sence 8days.allredy We are complinted several times but nobody has not come and clear that problem and nobody has not responded in that issue.so that We are so struggle in that.plz send and clear that problem Sir plz. Thank you sir.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  ricky212
                  Mar 29, 2020
                  Report
                  Copy

                  Address: 624 prasad bibwe nagar bibwewadi pune 411037, 411037

                  I want to complaint about network issues in my area 624 prasad bibwe nagar bibwewadi pune 411037 maharashtra which i am facing from last 10 years. I don't understand if states like punjab, haryana, delhi bangalore can get 4g+ why maharashtra airtel team is not providing same services. Today i am not able to do work from home and i am about to loose my job just because i don't have good internet speed.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sharan Kumar_104
                    Mar 29, 2020
                    Report
                    Copy

                    Address: Hyderabad, Telangana, 500015

                    The airtel "network" which the company boast about is very bad. All the complaints i have made the customer service have gone in vain, they say the network is really good, but it's the opposite. The speed of internet which the network provides on a 4g network is around 5kbps to 2 mpbs per second. This is a case of purely cheating and ripping of customer especially where the customers recharge for huge amounts these days and this the kind of service the so called "open network" gives. I request airtel to look into this. I am deeply saddened and disappointed by the services of this network provider. Each time you have to make a call is to get our of the house and get on the road to place calls that is how pathetic the service have been. I am hoping to get serious changes through this compliant.
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mr. idOt
                      Mar 28, 2020
                      Report
                      Copy

                      Address: No. 83 5th cross street, modern city, Hindu College., Tiruvallur, Tamil Nadu, 600072

                      I have recharged my airtel dth through upi app, i didn't get recharged, my money has been deducted but bill was not paid.. I have tried calling to the customer care - no response. The next day i have recharged it again from another number still the bill was not paid & it shows suspended. I attached the receipt for your reference, kindly do the needful..
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        SHÃMÉÈR SHÃIK
                        from Bengaluru, Karnataka
                        Mar 28, 2020
                        Report
                        Copy

                        Address: Anantapur, Andhra Pradesh, 515004

                        I have recharged my airtel account with 399 but after offer of 50 it reached me at 349 then i started making the payment i have 25 rs bal in my airtel payments bank i deducted them and the remaining 324rs through phonepe there i received a msg that money got deducted and the i can see that the recharge amount hasnt been to the number which i did money got debited to airtel payments bank and the balance there is the same wid 25rs but what about my 324rs money please try to resolve this as soon as possible
                        +1 videos
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kaush Tripathi
                          from Varanasi, Uttar Pradesh
                          Mar 28, 2020
                          Report
                          Copy

                          Address: 208004

                          Sir
                          On march 28, 2020 i tried to recharge my mother's phone which is on airtel
                          I tried to do the recharge of ₹598 through wallet of airtel, unfortunately i added money twice in the wallet, due to a glitch in the app, first time the amount was not showing in the wallet, so i did the transaction twice, then it shows the money

                          Now i am not able to do the reacharge, i have tried all the possible ways to reach out to airtel, i tweeted, i did an e-mail to them @ [protected]@airtelbank.com, i tried calling the customer care number, but nothing seems to solve my problem.
                          After having ₹ 1088 in my wallet, it shows payment failure for the recharge
                          Please solve this issue and help me
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            ankita1603
                            Mar 28, 2020
                            Report
                            Copy

                            Address: Lucknow, Uttar Pradesh, 226021

                            I recharged the phone today i got two msg but my phone didn't got recharged and the money is deducted. The details are as follows:-
                            Bill payment of rs. 399 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference.

                            Bill payment of rs. 399 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference.
                            Money deducted but phone doesn't recharged

                            Thx for inb txn of rs.399 frm a/c x2496 to bharti air... Ref#igaijonag4 on 25mar20. If not done, fwd this sms to [protected] to block inb or call [protected].
                            I have mailed this by my registered mail dr. Rajesh. [protected]@gmail.com but got no reply. Customer care is not available due to lockdown. Please help.
                            Airtel customer support has been notified about the posted complaint.
                            I face the same problem while recharging 698 pack, money got deducted but recharge but done. What should I do? Plz help
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              choprasaurabh69
                              Mar 28, 2020
                              Report
                              Copy

                              Address: 6/2A, Rail Vihar, MDC-4, Panchkula, Haryana, Panchkula, Haryana, 134109

                              Suddenly on 25 march, 2020, the airtel sim on my phone stopped working. Initially thought it might be a phone problem. I tried to restart my phone several times, inserted sim in another phone. But to no avail.

                              There is a lockdown in place due to corona virus, and i need to work from home. There is no way i can leave my home now.

                              I would like signals on my phone be restored as soon as possible, or my sim to be replaced by airtel, delivered at my home address.

                              This is just too much trouble and i could potentially have problem with my employment.

                              If any action is not taken, i would also ask for additional compensation for this.
                              Airtel customer support has been notified about the posted complaint.
                              The mobile # of the SIM that is not working is[protected]
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Siddhcho
                                Mar 28, 2020
                                Report
                                Copy

                                Address: Santipur, Kamrup, Assam, 781125

                                Have ported [protected] from jio to airtel. I've network in the new airtel sim but when i call 59059 it keeps on running in a loop and discon
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  I
                                  Imrebell
                                  from Powai, Maharashtra
                                  Mar 28, 2020
                                  Report
                                  Copy

                                  Hello,

                                  I've done a recharge of rs. 249 with a voucher of ₹25 through airtel payment bank and at the payment page i'm getting a notification that pay via airtel payment bank and get flat ₹40 cashback. I've successfully placed the recharge. But even after 2-3 hrs the cashback was not added to my account.

                                  Update-

                                  The same transection got repeted and an amount of ₹249 got debited from my payment bank account without otp/pin. How this is possible? And why one have recharge with same plan twice. If i've to recharge then i'll recharge with higher amount to get good benefits.

                                  Request -

                                  Please cancel the last recharge/txn and refund the same to my account.
                                  Please let me know the status of my cashback on first txn.

                                  For your kind information i've attached the txn details and info.

                                  Reg. No [protected]
                                  Email [protected]@gmail.com

                                  *tried to contact on 121, 198 & 400 but on one available
                                  Also tried to contact on instagram, facebook, twitter but no one responding to my tweets at the same time they are replying to another tweets.

                                  *i understand the epidemic, i really do. But the same goes for the airtel. My office was closed and my salary will not be come die to current coronavirus outbreak. I've only little savings that was also used by airtel and now no one is replying.
                                  Hope this will be closed asap.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    cvharibabu
                                    Mar 28, 2020
                                    Report
                                    Copy

                                    Address: 560010

                                    I have tried to recharge my mobile number [protected] 4 times this month. The payment is successful but recharge is failed. The amount is not refunded yet.

                                    1) date : 19th march amount : 79.00 transaction ref :[protected]
                                    2) 24th march 448.[protected]
                                    3) 28th march 448.[protected]
                                    4) 28th march 149.[protected]
                                    Please do the needful.
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Romit BAtra
                                      Mar 28, 2020
                                      Report
                                      Copy

                                      Address: 189, EXTENSION-13 URBAN ESTATE, Karnal, Haryana, 132001

                                      I have plan of 40 mbps and i am getting speed of 1 mbps even thouh data is not utilized. my landline number is[protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Maitri Dodiya
                                        from Powai, Maharashtra
                                        Mar 28, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I have recharged my mobile number [protected] through net banking for rs. 49 on 27th march 2020 and received an sms with transaction reference[protected] and airtel1/del/prepaid txn#[protected] of rs. 49. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                                        Regards
                                        Maitri.
                                        Mar 28, 2020
                                        Complaint marked as Resolved 
                                        resolved
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit