Airtel Complaints & Reviews

Respect sir
We are suffering from low network... We have faces many problem mostly calls.
Call's are automatic cut and never clear voice... And network speed s also law soo please help us.. Because we have to never call properely and cut automatic... And internet speed is morning 2 mb and night speed is 5 to 10 kb.
And customer care is no statification answer

I am facing an issue with my hotspot connection. I had recently recharged with my data pack and i wanted to connect with my laptop via mobile hotspot but there seems an issue. The hotspot would connect but the internet doesn't run. It rather redirects me to a web page named airtel. Please look forward this issue and reply me.

Regards
Jonmai mamai

I port my number from jio to airtel but i didn't satisfy from airtel service. I complain several times on calls, messages, on twitter but they didn't resovle my problem. Still i'm not able to use my 4g internet, calling problem. Due to airtel's bad service i have to use someone's wifi after paying money.
I have done 3 recharge of total ₹1600 till today. I want my money back with penalty as soon as possible. Poor costumer service, very unprofessional way to treat your customers, mentally harassing thier customer.
Order i'd [protected],[protected].
Date september 2019 to march 2020

This is regarding airtel broadband. I have paid inr 3536 for the airtel wifi and they said that their technician will call me and install it within 24 hours. But no one called me and i was the who called them so many times on their customer care, but i didn’t get the proper response. I have waited for 6 days but no one came to install my connection.. So finally i have asked them to refund my money. So now they are not even refunding my money. Now i don’t want them to come and install the connection. I just want my money back. So now for the refund i’m following them for 2 days and still not getting any response from them.
My registered mobile number - [protected]
Application form number is - [protected]
Email - 29. [protected]@gmail.com
Alka singh

I recently ported to airtel network and recharged my number with an unlimited plan. As mentioned in that plan, i am not able to use "hello tunes" offer, even though i have an unlimited recharge pack. I have tried calling the customer care, but no one resolved my issue. They also don't know the reason behind this. To make full use of my recharge, please resolve my issue

This complaint relates to my mobile postpaid connection: [protected]

Issues:
1. For over 7 months, airtel mobile network completely dead, however, i have been forced to make payments for services not rendered.
2.in spite of several complaints raised with airtel cs /nodal office, no resolution done till date, except false promises and resolutions in the air.
3. Airtel is liable to pay heavy damages to me for their fraudulent services for dead network, not adhering to sla's and quality. Nearly 15 times, i have recorded my compliant and not once it's been resolved.
4. Billing reversal for over 5 months, when services have not been provided and quick resolution for complaints raised.

I paid money(2828 rs) to airtel broadband on 1st of march. Till now they not installed the broadband and also they are not respond to our calls. I want to cancel this service and want refund money but they are ignoring this.
I sent required documents many times and now i am feel very angry and frustrated right now.
Now you are the only one to solve this problem.
Please do strictly action against them.
Date of the incident: 1st March 2020
Client Number: +91-[protected]
CAF No.- [protected]

I have been sending mails to appellate and 121 regarding broadband connection down issue, nothing has worked out.
Fed up of your don't care attitude.
Everyone across globe fighting to eradicate the corona virus and you guys not fixing the issue forcing us to commute to the office.
Any issues arising from the coronavirus you will be held responsible.

I forgot my mpin and first name and last name and i am unable to receive otp from mpin recover i tried for lots of times but i can't able to find i also got failed my transaction when i am trying to add money in airtel money wallet. I lost rs.150 it's very precious to me when i get money back help me solve my problem when i get back my money from airtel

Dear sir/ madam,

This is with regards to my airtel landline bill airtel number: [protected], i have been requesting the telephone bills on my address from the month of november 2019 to known the details of bill amount and other charges. However the same is not been resolved. Further, we have also raised the complaint with respect to non working of internet on our telephone number [protected] and no action is been taken till date.

As per my current bill plan from the year 2018 till date the amount is rs. 399 per month + gst 18% which comes to rs. 470.82. My bill of 3 months is pending for due payment for which the amounts comes to rs. 1, 412.46.

However, airtel is charging me a late payment of rs. 100 on each bill amount along with gst. If this is been calculated for the 3 months the amount comes to rs. 1766.46.

In this regards, the airtel is showing me a total bill payment of rs. 2726.76 where as the airtel executive at the telephonic conversation are unable to explain.

Therefore, i request you to look into the matters and resolved my issue. Further, due to non working of internet on my telephone number and resolution not provided i need a consideration along with the waver of late payment fee charged on my telephone number.

Further, for any future conversation with respect to this telephone contact me on the below details :
Vikas kankariya,
Mobile : [protected]
Address : #95, jnansehwari appt., flat no. 4, 1st main road, 4th cross, chamrajpet, bengaluru – 560018
Email: vikaskankariya. [protected]@gmail.com

I do not have any other contact details except above, please contact me on this addresses.

Hence, for our due relationship and prompt payments by your customers please do the needful at the earliest.

Regards,
Vikas kankariya
Tel: + 91 [protected] | vikaskankariya. [protected]@gmail.com

Hi, my name is khushbu das and my number is [protected]. This was my airtel number earlier. Due to their poor data services, i ported the same number to jio. But they keep on generating bills even after port and stopped my services from jio stating outstanding bill and some regulations. I have cleared the outstanding payment today at their airtel store and provided the receipt of the payment. Yet, they are asking me to wait for 2 to 4 days, so that their system gets updated. I have a question. My problem is why do i have to wait for days so that their system gets updated. How will i work without any data and mobile facilities when my number remains down. Who will compensate for my work and loss.

I received a fraud phone call on 13/03/2020 .the person speaking introduced himself as branch manager of central bank and asked for the card details and otp for issuing New atm card. He did one transaction at airtel money mumbai of Rs.19998 on 13/03/2020 at 10:19am. This transaction is not done by me .
I can provide you transaction messages, complaint to cyber cell and bank statements.
Please help in recovery of amount .
Sudhir Dubey

On 15th December2019 I initiated recharge from my airtel app (Bharti Airtel) for INR598 and opted net banking (SBI-AE Mkt Branch Saltlake; Kolkata)but due to some problem (may be network unavailibility) the Amount got debited from my SBI account but recharge of my phone-[protected] did not took place at that point of time also i could not get Txn ID .

However the deduction information (Narration)from my SBI ac is as under-
Date :[protected]
To transfer - UPI/DR/[protected]/Airtel P /HDFC/airtelpayin/Remar
Transfer TO[protected]
Company - Bh Airtel
Amount : INR520.00

On 10th December2019 I initiated recharge from my airtel app (Bharti Airtel) for INR598 and opted net banking (SBI-AE Mkt Branch Saltlake; Kolkata)but due to some problem (may be network unavailibility) the Amount got debited from my SBI account but recharge of my phone-[protected] did not took place at that point of time also i could not get Txn ID .

However the deduction information (Narration)from my SBI ac is as under-
Date :[protected]
Trfr To - [protected] IGAHQANTF5 - Transfer T
Company - Bh Airtel
Amount : INR598.00

Dear Sir,

I have recharged my Airtel Dth Account No. [protected] on 15/03/2020 at 6:51pm for Rs.510 via paytm upi mode and my recharge was sucessfull i got a operator refrence no. :- [protected] and sucessfull upi transaction id :[protected]. And paytm order no. is :- [protected].

But amount is not credited into my airtel dth account yet but in my airtel thanks app there is a transaction history tab where it clearly written that recharge done of 510/-Rs. on 15/03/20 at 6:51pm but amount is not credited into my account yet...

I quickly raise a dispute and also share the above given id's to airtel dth customer care that recharge done but amount not credited into my dth account and they said ok sir we have taken your complain request and i will get the resolution by 17/03/20 at 3:03pm by the back end team of airtel dth and customer care also said that money will credited into my dth account on 17/03/20 at 3:03pm .

But i did not recieve any call from airtel dth back end team on 17/03/20 at 3:03pm then i again called airtel dth customer care on 17/03/20 at 3:04pm and asked why i still not get my refund either in my dth or either in my bank account and then they again asked the whole details and i gave the deatils and they are again saying that give us 72hrs to resolve this after hearing this i got fully harrashed and irriated and i told them to refund my money as soon as possible and they keep saying that give us some time .

Why should i give them another 72hrs after seeing that they wasted the whole previous 72hrs without doing angthing.

I want my 510/-rs back please help me to get my refund...

I also told them give me a resolution or i will raise this matter in Consumer Complaints and they keep saying do whatever you want .

How pathetic thess airtel dth services and customer care do.

Please do something consumer complain as soon as possible.

My registered No. Is [protected]

I have been chasing airtel from last 5 months and every time i got assurance from airtel that network in my area has improved but actually its all false promises & commitments given by airtel.
In ground nothing has happened. Even 2 g connection of the poorest country would work better for airtel 4g connection
Despite of being paying heavily for this pathetic 4g connection network is just at 0.01
I propose that trai should start of giving free days/ internet in case companies like these fails to provide the committed network speed. Only then companies like airtel will learn a lesson

I have applied for conversion of my prepaid sim to postpaid via airtel thanks app on 23rd feb 2020.

I got sms from airtel within few hours that my postpaid connection has been activated.

But whenever i login to myairtel or check my account details on airtel thanks app, it shows my number as prepaid.

Even customer care ivr isn't accepting my number as valid postpaid number.
I'm able to make calls, sms and use data without any problems.
But i'm unable to see my account details and usage info or pay bills online as my number isn't being accepted as a valid postpaid number.

I have called customer care and also visited airtel office near my home many times, but there seems to be no clarity on the status of my account details updation.

All i get as a response is that my number has already been converted to postpaid.

I mailed nodal officer with abovementioned complaints but the issue hasn't been resolved yet. I just get a mail saying that my issue will be resolved soon.

I fail to understand what is the cause for so much delay..
Either solve my issue, else i'll happily port to other operators with better service.

Their staff is not able to provide correct information and the consumer has to pay the amount.

I am currently outside india and have been calling the support number +91-[protected] since so many days to inquire about the incorrect unbilled usage amount and the system is always down.

Now, they barred my number for receiving messages, when i called them again, they said you have to pay the amount to activate the number and when i asked what are the charges for - they said we dont know till the bill is generated.

They dont have information and they want the consumer to pay the bill without giving them information.

I am calling from international number and these people have no courtesy to provide the correct information.

My name is jay parekh and i had a post paid connection with airtel for which i had already cleared all the dues and today they are sending me a bill saying that i have to pay 1016. 26 rs can anyone explain me the charges and i had already paid the unbilled charges that why airtel gave me a porting code, i want to complaint against them as they are mentally harassing me

I have switched my both the connections from vodafone to airtel assuming the good netwrok in airtel. Several complaints have been logged with airtel for poor network service & data connectivity issue at my residence place (Pin code: 500018), as on today there is no solution on the complaint. Every time airtel gives a falls commitment that the network issue will be resolved.. But i don't see any improvement in network/data connectivity. Request technical team to look into it and respond asap. They can reach me on +91 [protected]