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Airtel Complaints & Reviews

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Updated: May 20, 2026
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D
Dinesh-G
Mar 2, 2020
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Address: Ghazipur, Uttar Pradesh, 233001
Website: one.airtel.in/rcconf

Every time, when I recharge my airtel number [protected] the virus (one.airtel.in/rcconf) comes up and I can't use internet for 24 hours. When I go to open a link just direct to (one.airtel.in/rcconf). Please solve my problem. Every time, when I recharge my airtel number [protected] the virus (one.airtel.in/rcconf) comes up and I can't use internet for 24 hours. When I go to open a link just direct to (one.airtel.in/rcconf). Please solve my problem.Every time, when I recharge my airtel number [protected] the virus (one.airtel.in/rcconf) comes up and I can't use internet for 24 hours. When I go to open a link just direct to (one.airtel.in/rcconf). Please solve my problem.
Airtel customer support has been notified about the posted complaint.
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    J
    Jefin Mathew
    Mar 2, 2020
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    Address: No 63/1, Ground Floor Electronic City 1st Phase, Next to Bata Showroom, Bengaluru, Karnataka 560100, 560100

    Wrong name and date of birth have updated in my account details for my Airtel number. Due to this, I am unable to port to any other service provider. Clearly this is a mistake and irresponsibility from Airtel's side. They have done this purposefully so that the customer won't be able to port out to a different service provider. And when I checked with customer care and Airtel store they told to me that it is my mistake and they can't help in this (Suggesting me to take Airtel postpaid connection, pathetic).
    Airtel customer support has been notified about the posted complaint.
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      N
      Neel2667
      from Pune, Maharashtra
      Mar 2, 2020
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      Address: Nagpur, Maharashtra, 440022

      This is getting ridiculous. Every time i call a 1860 number from my number [protected] i keep getting a few beeps and the call gets disconnected. The issue persists over multiple handsets. On calling the customer care the standard response is that it will be resolved in 48 hours or that it will work after restarting the phone which hasn't worked. Not great customer service. If a resolution is not provided i will be forced to change subscribers.
      Airtel customer support has been notified about the posted complaint.
      Respected sir/ madam
      This is to inform you that I have lost my airtel sim card I don't know how number but I will send you sim number[protected]U I need duplicate sim please accept complaint
      Regards
      Sushmitha
      I have accidentally recharged a wrong number. What is the process for non-lapo users.
      Unable to contact the cl only make 20 msg, 20 phone cl active in this num [protected] plzz deactivate in this plan
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        S
        Santhanam Ganesh
        Mar 2, 2020
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        Address: E4 Jains swarnakamal ,Saligramam Chennai 93, Chennai, Tamil Nadu, 600093

        My mobile no [protected]. I lost the mobile and sim card. Please block my mobile on an immediate basis. You can confirm to my father [protected]. Also will it possible to trace the mobile if i provide the imei number. I am in mantralaya and i need the phone as i have all my data's on the same. The mobile is micromax model no a 210. The imei number is [protected]. S-imei number [protected]. I am at mantralaya and i lost in the night.

        Thanks

        Aditya ganesh
        E4 jains swarnakamal, 69 arcot road, saligramam chennai 600093
        Airtel customer support has been notified about the posted complaint.
        (old post
        i get connection in urapakkam showroom
        but someone add unknown number under my number
        my number [protected]
        unknown number [protected])

        you told me extra cost never come

        but now bill is Rs1612 why extra

        my tariff 999
        Outgoing calls issues, please make sure clear today this problem.
        vidyarani HL's reply, Feb 25, 2020
        Outgoing calls issues please resolve this
        I did a recharge today morning (02/03/2020) for Rs. 219 on the online airtel website for number [protected]. The amount was deducted from my bank account but it said transaction failed.! Please refund the amount. The txn ID is[protected].
        My 4000 RS has stuck in Airtel payment Bank. I also mailed them regarding transfer to some another account. They told to submit Proof of address and proof of statement of card, I mailed them both. They told account would be unblocked within 2 working days. 12 days have passed but still no reply or follow up from them
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          S
          SAMAR gohain
          Mar 1, 2020
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          Address: Culcutta,salt lake,sector 1,GN 34,pin -700159

          Sir me samar bol raha tha guwahati se.. Bharati airtel ne paisa liya tha tower installation ke liye.. Kuch problame ki wajah se project cancel ho geya.. Uske bad time period bhi diya paisa return ke liye abhi unlog unavailable he.. Before 2 months rahul bolke e admi contact kiya airtel se mere se bank details and airtel money receipt bhi liya abhi contact nehi he.. Mera pas sara documents he unlogoka. Kindly look after this matter.. Mujhe paisa wapas karne me help kijiye sir.. Abhi 2 years hone wala he aur yeh project loan leke start kiya tha abhi insterest dena par raha he mujhe. Upar se me jobless hun.. Phn no -[protected]
          Thank you.
          Airtel customer support has been notified about the posted complaint.
          Mar 01, 2020
          Updated by SAMAR gohain
          As much as posible kindly help me out..
          Dear sir

          I'm using airtel sim in uae out country but before 4 months working daily coming network signal all so showing now last 3 to network not showing networks manually also not connect plz sim is good not damaged how can prublum salve numbers is [protected]
          I had done a recharge of 398, got failed but the amount was deducted, taxation id[protected], 398 deleted from account but not refunded, repated requests to airtel no response.
          I did an Airtel recharge of Rs.399(txn id[protected] for my airtel number on 24/02/2020 at 6:53pm, it said the recharge has been initiated but I haven't received my recharge yet. Kindly enquire on this matter.Thankyou.
          Simply
          My line was deactivated when still has credit on it. I don't know why but please check and activate my sim again.
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            B
            baksjo
            from Bengaluru, Karnataka
            Mar 1, 2020
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            Address: Bangalore, Bangalore, Bangalore, Karnataka, 560077
            Website: www.airtel.in

            Could not submit claim due to error on airtel website and mobile app. They called me and asked me to tell lie about actual date of damage. When verification call from oneassist came for verification (Airtel's insurance partner) they knew that i am telling wrong date of damage. So i told them the real airtel issue. Oneassist even worse than airtel rejected claim in less than 5 minutes and i didn't understand what was my fault. Airtel on the other hand mounted on me and said despite their willingness to help me (With guidance to tell lie to hide their lacuna) i told oneassist the wrong date of damage. Which fool would do that. Well nothing can be done now was their last line. So i am porting out my all numbers and also switching to different broadband provider.
            I have all interactions recorded on phone which i had put on youtube as well.
            In this extremely competitive world this kind of response will bring down airtel to shut shop in coming years.
            Trust is what we pay for and each story like this impacts your business.
            Airtel customer support has been notified about the posted complaint.
            4 days ago my outgoing calls are blocked. I am not receiving the service of outgoing calls. Please solve my complaint as soon as possible
            Kindly reverse the transaction as it was done by mistake
            i request you to resolve this

            Wrong number:[protected]
            Correct number:[protected]

            Transaction Id:[protected]
            amount:598
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              A
              Ankit Trivedit
              Mar 1, 2020
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              Address: 322 HL phase 1 Jalandhar, Jalandhar, Punjab, 144001

              Team,
              Its been very much frustating to have such bad network for which i am paying most expensive tariff.
              Zero network at my home..browsing is a secondry thing one cant even manage to have proper voice call
              Its a request to do something or it will leave no choice other than to change the network
              Please sir solve our network problem.i send many companies buy not responses your company.
              My number was supposed to be activated on 25-feb-2020. Its been more than 12 hours and i haven't got the connection yet but iam receiving messages stating "Dear Customer, your new Airtel SIM is active. Please restart your handset".If i restart its same. please fix this.
              Only twenty call goes out of this number .i want to solve this problem
              I have been charged for ISD calls for INR 800 whereas I have never made any ISD calls from my phone.
              Also the time of call as shown is bill shows 5Feb when I was travelling to Nasik and was on another call so it can be doubled checked

              Customer care is still forcing me to pay
              I am very stressed and have told Airtel to look into it but no luck
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                M
                Manish_Mahawar
                Mar 1, 2020
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                Address: Bangalore, Karnataka

                I made the payment of rs. 1000 on 23rd december 2019 for the installation of broadband connection but due to some technical reason, connection request was denied by technical executive and was never installed.

                From past 2 months i have calling customer care multiple times but everytime i hear that within 48-72hrs amount will credited but that never happened.
                Airtel customer support has been notified about the posted complaint.
                Mar 08, 2020
                Updated by Manish_Mahawar
                The company is now just playing with the customer. On 1st of March I received an email that amount will be refunded in 72 hrs and that was not done. On 5th of March received another mail that amount will be transferred to another landline number whereas I do not have any other landline number. I simply needed refund in bank account.

                All customer care executives are paying attention neither to the request nor to the email.
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                  V
                  Vivek Degamadiya
                  Mar 1, 2020
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                  Address: Bangalore, Karnataka, 560078

                  I have purchased airtel xstream box 5 days back. And it it my biggest mistake. I am not able to stream airtel xstream content. I have raised this issue to multiple times to customer care. And three times to airtel nodal office. They are still not sure that they will be able to resolve it or not. Always they are asking me to wait for 24 hours and not giving any reply on that issue.
                  I am asking to refund my amount they are also not doing that.
                  Airtel customer support has been notified about the posted complaint.
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                    H
                    Hrushikes
                    Feb 29, 2020
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                    Address: CDA Cuttack, Cuttack, Odisha, 753014

                    I have been following up since last 4 months and airtel team is not responding and issue is not yet resolved, my area pin code is 753014, no one from airtel is taking ownership to resolve this issue, my postpaid mobile is is not reachable always. I have raised 3 complain numbers for the same issue, below is the latest complain number:

                    Service request number:[protected]
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Asha Johnson
                      Feb 29, 2020
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                      Address: Bangalore, Karnataka

                      I have recharged my mobile number [protected] through net banking for rs.598 on 5th february 2020 and received an sms with transaction reference of rs. 598. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                      Regards
                      Anish
                      Airtel customer support has been notified about the posted complaint.
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                        Anujose
                        Feb 29, 2020
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                        I bought an airtel 4g hotspot device and post paid sim in september 2019. I paid rs. 2000 for this. They promised high speed internet with this. I asked specifically about congestion and network issues in the area where i lived. But still they promised high speed internet. My plan was 399_50gb per month datacard plan with monthly rental of rs. 399 + 18% gst. But this connection has never worked. I tried to connect for few days and only airtel page was opening. It was not even loading google home page. I was really frustrated about this cheating and losing 2000 rs. Later when i asked people i realised that many people have lost money like this.
                        I did not pay the bill as it has never worked for me. When i got a call from customer care i had told them to disconnect the sim. But i am still getting monthly bills for this sim that has never ever worked. I haven't even tried to connect it after the first few days in september.
                        Airtel customer support has been notified about the posted complaint.
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                          Anu861
                          Feb 29, 2020
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                          data consumption alert messages

                          Hi sir/mam,

                          I am facing data issue from a very long time. I am not using the data upto what it shows but i get the message of data consumption way before. Yesterday, i just used 760-800 mb of data but i got message that i have consumed 50% of my data. At around 11:30pm, i had around 200 mb left but i got message that i have consumed 100 % of my data way before. I was not able to use the net even after having data of 200 mb...
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                          Iyappan Lakshminarayanan
                          Feb 29, 2020
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                          Address: iyappanthangal airtel showroom, 600056

                          My mobile number [protected]

                          I am too much upset for airtel iyyappanthangal showroom service support person for my sim change support

                          I am already four time visit for my airtel number sim changing request purpose. But airtel working not proper handing for customers.

                          Yesterday again i am visit that showroom give my address proof and they take photo and issue they give new simcard 4pm. I am see that lady new broken and give me. Just like they talking today with in win 30 minits activate your number. I am continues trying but sim not working still now. Today my daughter visit that showroom they told again come directly give proof asking (I am not understand your working health) yesterday i am showing original of my id. Why today again they asking.

                          Why that lady give manually broken my sim same give to me. My time lot of loss again again visit airtel service person.

                          I am very much worried for this showroom customer care very bad behavior,
                          Airtel customer support has been notified about the posted complaint.
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                            alwynleo
                            from Noida, Uttar Pradesh
                            Feb 29, 2020
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                            Address: Ambika Nagar No 2, Thane, Maharashtra, 400604

                            I ported from idea to airtel thinking that there would be better network inside the house on that network at least for calling on my 2g phone but it seems there's no network at all at my place and even after complaining there is no resolution provided by customer care, they don't even have an email complaint service and accept complaints via call at 50 paise per 3 minutes, which is a blatant fraud on their behalf and even after complaining they only give reassurance that the network here is great.
                            Airtel customer support has been notified about the posted complaint.
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                              K
                              Kathiresan Andy
                              Feb 28, 2020
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                              Address: 560102

                              Hi team,

                              This is kathiresan andy and my postpaid mobile number is [protected].

                              I would like to change my postpaid to prepaid since i have moved to jeddah, saudi arabia.

                              I not receiving any calls or messages now an donot want to activate any new packs or plans.

                              Please change my connection from postpaid to prepaid as soon as possible. Thank you.

                              Note - i'm available on whatsapp on the same number

                              Regards,

                              Kathiresan andy
                              Airtel customer support has been notified about the posted complaint.
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                                cd28
                                from Ahmedabad, Gujarat
                                Feb 28, 2020
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                                Address: MUMBAI, Mumbai City, Maharashtra, 400093

                                On 24th january, airtel offered to merge my 3 phones into one family plan.

                                The phone numbers were:

                                [protected] (Main number)
                                And
                                [protected]
                                And
                                [protected] (Donge/hotspot).

                                On their advice, we have paid the current due on [protected] and [protected], on 24th jan 2020 and they were to merge all the 3 phones in 1 plan.

                                They have only merged [protected] and they have not merged [protected]. Inspite of payment.

                                Now they are asking for another payment to clear the current bill while in the meanwhile they have charged the family plan fees on [protected] and they are continuing to charge the monthly fees on [protected], which are not valid.

                                Please ask them to merge [protected] with the [protected] family plan with effect from 24th january 2020.

                                Thanks
                                Manoj onkar
                                Airtel customer support has been notified about the posted complaint.
                                Mar 04, 2020
                                Updated by cd28
                                No response inspite of reminders to Airtel.
                                Mar 05, 2020
                                Updated by cd28
                                No update from Airtel
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                                  Sunny Aryan Sunny
                                  Feb 27, 2020
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                                  Address: Manpur Gaya Bihar, Gaya, Bihar

                                  Sir i'm happy telecom manpur gaya bihar navratna retailer best regards
                                  My sale airtel easy balance 4lakhs my airtel action 200, mnp action 150
                                  Kundan singh fse hai bolta ki tum airtel sim rs 100 late hai aur mere easy ka navratna point 20000 use kr laye
                                  Aur bolta ki airtel mai koi kuch nahi karye ga bas tum business band kro
                                  Fse hai kundan singh 15 days services band hai
                                  Mob [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    rocky438283
                                    Feb 27, 2020
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                                    Suddenly on 27th feb, 2018, the airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
                                    My number that stopped working is [protected]
                                    All this without any intimation from airtel. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.

                                    I would like signals on my phone be restored as soon as possible, and additionally they need to compensate for loss of peace of mind, and loss of opportunity due to missed communication during the period.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Sunny Aryan Sunny
                                      Feb 27, 2020
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                                      Address: Abgila manpur gaya, Gaya, Bihar, 22

                                      Sir i'm happy telecom manpur gaya bihar navratna retailer best regards
                                      Sir my services band kye hai distributior magha commincon gaya bihar gaya zone
                                      Kyu fse kundan singh hai aur bolta hai ki mere koi kuch nahi karte hai aur tum airtel ka sale nahi kro koi others distributior ka v sim bolck kr daye gaye
                                      Mere 20000 navratna point v use kr laye
                                      Hai
                                      Mere services 15, days band hai mere par month sale 4 lakh hai mobile [protected]
                                      Airtel customer support has been notified about the posted complaint.
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