Airtel Complaints & Reviews

Dear team,

Hi i am, Rakhi bayen.
Today i have done a recharge transaction through airtel my money (Airtel app). But due to user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already tried to connect to customer care several times right after I did the recharge, but they didn't pick up. I also sent emails with the problem. But I got only automated reply. No solution.

Now please do the same on urgent basis…. Details are as below….

Date - 20/04/2020

Correct mobile number-[removed]

Wrong mobile number-[removed]

Amount -598

Transaction id[protected]

There is a problem in signing in google account as a result I am not in position to browse my YouTube app.please resolve the problem.

Airtel Sim can't work and network has broken

Aircel recharge failed but amount deducted On 4th april 2020 iam doing airtel recharge of rs 216 but its failed And my money got deducted i was doing recharge from HDFC netbanking I email my issue to [protected]@airtelbank.com but i Not get my deducted amout

On March 24th onwards my mobile number deactivated without any notification.
More than 25 days I have no options to find out the way, how to reach the Airtel Team (bcoz of COVID-19). my prepaid validity of the pack is reduced day by day
I missed my clients' calls for more than 25 days.

My number: +[protected]
On march 30th onwards my mobile number deactivated without any notification.
More than 20 days i have no options to find out the way, how to reach the airtel team (Bcoz of covid-19).
March 28th only recharged my prepaid pack (Order no.[protected]. Till the validity of the pack is reduced day by day (How it happen?).
I missed my clients' calls for more than 20 days.

Hello sir i am Abhishek raj from Ranchi Jharkhand sir i want to know my date of birth of this number [protected]
Because my sim is locked and required. Date of birth when I contact to customer care
Thanks you

Hello, i'm using your network (4g pack) for the last 10 years. I have recharged for unlimited pack amounting to inr.598 through online on 14th apr'2020. The transaction was failed but the amount has been deducted from my bank a/c. Till date it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. 7 days got over till now and i'm not sure what steps you've taken so far. I'm losing my interest for these periods. You cannot expect the customer has to raise a query to you asking refund. Waste of my time and your time. Try to be a customer friendly. The details of the failed transaction status are mentioned below for your reference. Expedite your process. Thanks airtel mobile no : [[protected]] amount of recharge : inr. 598 - 50 (Discount) = 548 date of transaction : 14th april 2020 airtel transaction id : [[protected]] bank name : hdfc bank bank reference no : utib[protected]] bank narration : [bhartiairtellimite]-citrusairtel

I recharged my airtel prepaid number with rs.349 (399 pack, got 50 as discount) on 12th april from airtel thanks app using google pay as payment option. Money got deducted from my bank account but recharge didn't happen. I dropped multiple mails to customer care email but there is no response. Please help me by refunding the amount to my bank account.

I have done recharge of rs 558 amount has been deducted but its not reflecting in my account airtel. My number is [protected]
Its showing yiur recharge has been initiated but its about 24 hours recharge is not reflecting in my account

I recharge my airtel number with an amount of 399 plan and receive a message from customer care about related to the recharge that they will recharge the within 4 hours but i didn't receive the balance yet.

I have transferred 100rs and 558 rs in 2 different days in airtel money wallet it has been deducted from my bank account but not added to airtel wallet. I have transferred it through gpay account.
I have registered a complaint to airtelcustomer care through mail case no.5632443 it has not been solved and customer care calling s # totally never connects wit person oly the recorded voice s playing out.
Amidst covid 19 u people are cheating us adding more pain to normal people lives. Tats my money earned from hard work please refund it back.

Recharge done via atm of 149 amount .bank debit message also received but no recharge received.onlt Txn id received

While trying to recharge my phone i lost 219 rupees twice.
The money got deducted from my account both times but the recharge failed.
Usually airtel refunds withing a day but i still have not received a refund.
This incident happened on 04/04/2020 and later again on 06/04/2020.
I request the authorities to do the needful as soon as possible to schedule a refund and i also request for a reply.
I had directly mailed to the airtel mail id but i received no reply which is very disappointing. Even the call centers weren't functioning due to the lock down.

I would like to change my Mpin which was expired .When i am trying to give name and dob as per my aadhar it says details re invalid.I forgot my registration details.I did my KYC recently in Airtel Thanks app and also verified my email there.

While recharging a airtel prepaid account for rs. 2398 the transaction failed t the amount was deducted from by axis debit card account linked with the airtel application. Though it was mentioned that the amount will be refunded it has been more than 20 days and it has not been refundnded yet.

Have raised queries on the mail id - [protected]@airtel.in and [protected]@airtelbank.com the refund is not been issues yet. Please help

The transaction was done on 23rd march 2020 and the screenshot of the accout is attached herewith for your perusal

Please do the needful

I've done a mobile recharge of rs. 558 on 15 april by googlepay android app, which is linked to sbi bank account.
Googlepay is showing successful transaction and bank statement also confirms the payment.

Transaction details from bank :

15 apr 2020
Transfer to[protected]upi/dr/[protected]/
Airtel h/utib/airtelin. R/bhart

Transaction details from googlepay:

Upi transaction id
[protected]

To: airtel hdfc upi master login
Airtelin. [protected]@axisbank

From: kaushal kishore tiwari (State bank of india)
Kaushal.[protected]@oksbi

Google transaction id
Cicagkdhr5icda

Airtel recharge Amount Rs199 Date 27/03/2020 failed will be refund my account

I Have recharged my airtel number of pack rs 698 with discount of rs 50 using phone pay. Total money paid rs 648. Recharge is done on 14 april 2020. Money has been deducted from my account. And i haven't received any recharge yet. Pease refund my money

I recharged wrong mobile number. Please do recharge reversal to correct number.

Please do the needful procedure for recharge reversal to correct mobile number.
Date: 18/04/2020
My mobile number [protected]
Wrong mobile number [protected]
Amount 598
Transaction id[protected]

No reply was obtained from the customer care numbers 121 and 198.
No reply was obtained from the nodal service as well both from the contact information (Phone and email).