Airtel Complaints & Reviews

Didn't received any recharge while amount is deducted from my account.
Rs. 1498 on airtel number - [protected]
Done through my airtel app
Payment through paytm app
Transaction id[protected]
Also the app showed that recharge failed and amount will be refunded in 8 hours. But didn't received any.
I have emailed regarding this but didn't received any reply from bank.

My mobile number [protected]. I recharged via Airtel app. Amount deducted from my bank account but recharge not done. No history in Airtel app transaction. But amount sent. Please rectify my issue.

I have recharged my mobile no [protected] with amount rs.149/- on 15 april 20 at 08.26 am through airtel app and amount paid through airtel upi. The amount has been deducted from my account but recharged has not happen till date.
Detail of recharge as below-
Upi transaction id[protected]

Amount rs.149/- on 15-04-20 at 08.56am
To — airtelin. [protected]@axisbank

I have ported my sim from dolphin to airtel but even after so many days i am not able to recharge the airtel number. Everytime it shows recharge failed when i select the operator as airtel and my incoming and outgoing services are stopped. But when i select the operator as dolphin the recharge is successful but my dolphin sim shows no service when i insert it in the mobile.
Please resolve this.

I tried recharge for two times for a same number and for both the money has been deducted.

I have recharged through airtel thanks giving app and payment was done through upi bhim. My money rs 399 was deducted from my account but app is not showing that transaction and my pack is expired. Airtel customer care is not getting connected and its the worst experience. I want my refund or recharge to be done as soon as possible because it is expired

I have made the payment for fibernet connection for rs. 942 on march 18, despite the assistance given by senior and other team, we are still struggling with the internet connection. The caf [protected] and the transaction id is[protected]. The airtel executive visited us on april 4 and placed the set up box with no connectivity and assured us that the connection will be up and working by april 6. Then again the executive visited us april 12 and assured that this be taken up soon. I am extremely fed up with the services and wanted them to either fix the issue or refund by money back.

I am Airtel prepaid user and they are charging Rs 598 for unlimited calls and 4G internet for 84days. I have given many complaints to service provider that i am not getting internet even though it is showing as 4G it will take 2 to 3 mins sometime not even load Google home page.

My father's airtel sim is not working for two days now. We have checked everything, reinserting sim, checking settings but nothing worked. We called customer care too but no one picked up the call.
His number is [protected]. Please check the problem with this number.

Can some one please help assess the problem with the sim?
We recently recharged the sim too.

I have recharged my mobile no [protected] with amount rs.698/- on 10 april 20 at 10.22 am through airtel app and amount paid through google pay. The amount has been deducted from my account but recharged has not happen till date. I have to again recharge with 598 on 12-04-20 to resume services.
Detail of recharge as below-
Upi transaction id —[protected]
Google transaction id — cicagkdhibzonq
Amount rs.698/- on 10-04-20 at 10.22 am
To — airtel hdfc upi master login - airtelin. [protected]@axisbank

Hi this is

I lost my mobile yesterday mobile no: [protected] could u plz block my SIM CARD and let me know the procedure to apply for a new duplicate SIM CARD and if there is any charge for that...?

with regards

I recharged my airtel number ([protected]) on (15/4/2020) through airtel app with rs 598.0. Then a message came saying that bill payment of rs 598.0 has been initiated towards your airtel mobile [protected]. Txn id :[protected]. The payment will get posted to your airtel account within maximum 4-hours.
But later it says that payment failed : your recent transaction for airtel mobile number : [protected], amount rs 598.0 and txn id[protected] has failed but the amount of rs 598 deducted from my hdfc bank account. This is a fraud in lockdown. Please refund our money (Rs 598) otherwise recharge our number.

I was recharged worng airtel number and raised complaint to customer support team but till issue not resolved.It is wrost support team and never seen this type of service.

I have done recharge of rs. 399 on airtel mobile no. [protected].. dated- 8/4/2020.
amount has deducted from my account, but recharge didnt complete. even i got the messege regarding refund. it has been around 7 days but amount has not refunded yet in my account.

My complaint is regarding slow speed of airtel 4g. I bout this sim 2 months ago and whenever I am at home I can hardly open up Google on my phone, let alone browsing YouTube regardless of the fact that I am getting full signal bar. I think they are conning people by saying its 4g whereas it do no even comparable to 2g.

I've recharged my data of 48rs that is valid for 28 days. The recharge is reflected but the available data is showing 0.0 MB.

Llzz help me my [protected] num is 10 to 15 days left not work

My number +91-[protected]

I was on international roaming pack of 3999.
Intially i was told it will auto renew every month so i had selected this pack.
But it did auto renew by charging per day of 649+ tax for 12 days around and already bill is generated...
When they can auto renew pack they had to auto renew previous pack how can they renew any pack of there choice.. This is unfair and we shall pay this charges...
Or they should have straight away stopped the sim... They can't take decision on our behalf by there choice and ask us to pay. Its total unfair policy.
I seek for total waiver of this charges
I shall pay only as per 3999 plan for 30 days.

Hoping to hear positively soon

My customer id is [protected]. But my registered mobile number dosen't belong to me. So please update my correct & recent number([protected]). Due to wrong number, i am unable to avail Airtel dth services. Please do this needful to me.

I applied for a new airtel xstram fibernet broadband connection. Got call from airtel team (Phone no [protected]) on 16 march 2020 around 11.55 am and i was told to do payment of rs. 2828 against the new connection and i was assured of the installation on the same day by 6.30 pm. I did full payment on the same day by around 2.30 pm. However i told the concerned team that please look for the feasibility of the connection in my area then i will make the payment. But the answer i got from airtel executive that 100% feasibility is there without doing any on-site validation in person. I kept calling continuously and no body used to respond at all. My call was ignored daily and installation work is still pending. Called again on 17th march, i was told same thing that it will be installed in 20 minutes then by 3pm then by 6 pm. I was lied continuously. Same thing happened on 18th, 19th, even still it is pending. Same day by field staff i was informed that there is no fibernet feasibility in your area. This is very disgusting. First of all no proper response, no proper time given, and it was almost 4 days installation had not been done. Phone is not picked by concerned staff.
Fed up with your service i have applied for full refund. Til now its almost 20 days over. I didn't get refund.
Requesting you to refund immediately.
Mb no [protected]
Broadband caf no - [protected]
Txn id :[protected] of rs : 2828/-

Please refund my money as soon as possible.