Airtel Complaints & Reviews

I have ordered fast tag id through airtel app, i received message on 30 nov 2019 my fast tag id shipped. But if check the airtel app for status it is still shows validating order.
Whenever i check the customer care executive always busy the call get disconnected.
After several attempt i got courier tracking number x[protected]Dtdc) from phone banking representative.

When i check the tracking status through dtdc,...

Today 16 December 2019, i lost my AIRTEL SIM connection without prior notification.when I visited airtel store they claimed for sim replacement. I couldn't trust them because I felt like they were playing a drama there. They dont know what happens in reality when sim connection get lost. I lost my days complete duties....

My airtel number [protected] is abruptly disconnected on last 7th december 2019. I have recharged for a year, the recharge is valid till aug 2020. There is no message or mail intimating about any document requirement or otherwise. I have been using this number for the past 11 - 12 years. Complained and following up in airtel vidyaranyapura store continously from past 10 days, no use....

Further to various discussion i had with airtel representative, i am attaching following document for your action to resolve 2 issues i have

1. Comments on airtel statement
2. Payment statement from my citibank account
3. Comments on uncorrent bill sent to me

1st issue -

I have paid rs 944.00 on 10/06/2019 thru my regular bill payment mode of bill payee thru my citibank which is...

Hi,
I've recharged my number [protected] for 219rs today amount has been deducted but the airtel premium app is not working, i recharged through airtel app..
It's always been the issue with airtel and customer support calls never gets connected at all.
Recharge done on[protected]:03am, mrp:rs219.00, gst 18% payable by transid[protected].

Thanks,
Meghana....

Airtel payments bank have not credited the cash back of rs 150 even after 7 days+ and against advertised 7 days delivery they fastag is not delivered even after 14 days

Customers are cheated by airtel payments bank in the name of cash back and committed 7 days delivery..

Even the escalation team does not have deadline for resolution and not committing...

Am using my airtel network since 12year you are changed so many future till today am very disappointed because you suddenly increased the amount of monthly recharge pack and you decreased the data from 1.5gb to 1gb
That is not good for all users customers will be forget any airtel was available
You don't know when customers will be switch to other networks
That is my feed back for you i know you will not be changed...

Here in our college "ITER", bhubaneswar, the internet is very slow.as here in our campus about 60% are airtel users of about 2000 users are switching to jio, due to very slow connection.The ping is very high without stability.

so here i request you to please do something for our network issue....

Hi,

This to highlight that i am a customer of airtel since 10years and from last few days i'am facing issues like network in my mobile is showing full but still no call, sms, data nothing is working as you can check in my record. Even i have called your 198 helpline number to update there as well.

So,
This is a request that kindly fix this issue as soon as possible.

Sim registration name...

I have applied for the fastag from my airtel app. On 30th nov i received a message with fastag id that fastag has been shipped but the physical fastag is not received from airtel date and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag. I have contacted on their emails more than 20 times but no response...

I ordered fastag from airtel on 21 nov 2019. And shipped on 30 nov and today it's 15 dec but i haven't received my fastag. From today it's mandatory to apply fastag on vehicle. I want to ask airtel who will pay double fees on toll plaza. Its my mistake that i ordered it from airtel. I need urgent action against my complaint.. I also registered compaint in airtel and my compaint no is 4510617....

I have been suffering from slow internet speed but when I complaint to customer care specialist he misbehavioed with me and I have complaint so many times but there is no progress and whenever i tried to connect with customer care the call is not connecting and only wasting my precious time.
I have suffered a lot and now I want resolution...

My mobile number used by another person for dth connection, i do have his phone number and his name. He is using my number over a year which i recently discovered, i didn't received any message regarding this. I don't know how he got my number, please do something. His phone number-[protected]-001. His first recharge for dth connection is 6th jan 2018, 01.57pm. And his name on the account is sathish...

I have registered a request with them on 12th december for shifting my dth. At first, they transferred my request to an engineer who was reluctant to come because according to him it's not his area. Then i waited for some hours & they transferred this call to some other executive who never responds. Then yesterday i. E. 13th december i emailed at there complaint id & they quickly called me & assured me that it will get resolved soon but it's...

I am currently residing in bangalore and i took airtel broadband for my home. I raised a request for disconnection on nov 2, 2019. After that one executive called me and confirmed the disconnection request, and asked me to pay the remaining bill. I told the executive please adjust the amount taken for security deposit while connect, and i will pay the remaining bill amount. But they didn't respond to anything and in december they called me...

Hi,
My number is [protected]. I had taken the one time international roaming pack for 1499 for 10 days in october, which came in my bill and was cleared by me. Again in the month of november, this one time pack was auto-renewed on my number without my permission which came in my bill for november to be paid now. When i spoke to your customer service, they said they cannot do anything about this and this gets auto renewed because i...

Sir
This is to inform you that i am not able to call anybody from the above said number since 26th nov 2019 after recharging on 15th nov 2019 by rs.399 with 84 days unlimited call facility.
I have contacted nearby airtel retailer as well as airtel service centre, konnagar, hooghly, wb but in vain. Presently i am not getting any airtel service for outgoing calls. So please do something about it.
Thanking you
br...

I had a prepaid plan of airtel landline as well as internet connection no.[protected] for which i had paid advance rental. After the plan expired without any verbal consent or asking me airtel upgraded my plan from 399/ rs per month plus taxes to a 799/ rs per plus taxes per month.

As i recived the reminder to pay the amount for which i never signed a document ever or gave any verbal consent i called up at airtel as any responsible...

This is mahesh uppuluri having airtel postpaid connection from last 4 months.. The postpaid number is [protected].
I facing data issue. I never connected to internet from last 4 months.. I gave complaint to airtel customer service and nodalofficer several times.. But they didn't respond.. I don't have data service and having 4g sim. They charged more than 500 monthly, they are not responding for my issue.. Please try to help me.. Thank...

I am experiencing very slow internet connection in my area. Please fix it soon as possible or i will change my network - [protected]. I kindly requesting to solve it fast as you can, i can't play games and movies in my home due to slow connection. It is good before 2 months but now it is the worst part of my life. High lagging that's why i hate this network...