Airtel Complaints & Reviews

Dear sir,
I am an advocate practicing in supreme court. Above stated mobile no. [protected] is registered in the name of my husband ramesh kumar.
Sir, i need incoming call details on my mobile number from june, 2019 to november, 2019 specially from mobile nos. [protected] and [protected].
I visited airtel store and i contacted customer care several times regarding this but they refused to provide any information. I need the information to defend my clients in a case.
Kindly do the needful.
Regards

This has reference to broadband connection on 9th jan 2020 for my residence and paid for full year.
1. Airtel representative also installed fixed landline as it was bundled and free of charge
2. Told the person that i do need the fixed line as already have 2 mobile connection and no need for additional fixed line
3. Started getting sms and mails to pay rs352.82 for fixed line even though i have not opted for it and now being threatened with late fee if not paid by due date.

This is unethical way of doing business and left bad taste on switching to airtel service.

Another issue is, none of the sms or email provides the account details thus unable to even speak to anyone in customer support as it's required to key in account details.

Tried calling the representatives who had visited to collect payment and install the line but even they are not ready to share the account details which is very unprofessional way of treating customer.

This is the first time i opted for airtel service and have extremely bad experience with weeks

Regards.
Krishnaprakash maurya

I did airtel recharged of my mobile no [protected] for rs 149 from airtel.in, after goes
Transaction page and select amazon pay and wait for transaction after short time my amount is deducted from amazon pay but reacharge is not done and airtel site show your reacharge is not done.
I attach screenshots of my mail which is for amount deduction.
Please have the amount refund my amazon account.

Thanks

I have been using a tata docomo no. From 2011 and with little or no issues with either network or the service provider until the last yeae when airtel took over the tata docomo service and started deactivating the existing customers, i was not even aware that my no. Got deactivated and when i came to know about the same i visited the airtel store requested them to give me the same number either with a new connection or the old.. They refused.. Deactivating the number without intimation wud be bearing u no cost but a huge loss to the customers as the phone numbers these days are being used/connected to several other documents and forums.

Regards,
Shampy jain

Sir,
i received my fastag on 20th Dec 2019. After receiving my fastag i tried to activate it on airtel thanks app. I tried these steps to activate it-
1. opened my thanks app
2. tap on bank icon
3. tap on fastag icon

but after clicking on fastag icon i didn't find any activation option. it is still showing order shipped (screenshot pdf file attached) that's why i am not able to activate my fastag. i have attached screenshot for your reference.
Registered moble no. - [protected]

Dear team,

Vimala bhaskar pillai, airtel mobile no: [protected], postpaid with monthly rental rs. 399/-
I dont get proper network at my office or while travelling or even sometimes at home. I am facing literally poor network, most of the times the network bar shoes full blank them how will i be able to call or use my data if there is no network.

I am frustrated for months that even for a call i have to run out of my cabin, i am not able to use data wisely or send any email as the network is really very disgusting.

Every time customer care agent says the same thing that a new tower will come up soon in the region but i am suffering for months even after paying my bills properly.

You guys claim for best online video watching facility and all that stuff first at least take care of the basic network issue and understand without network one cannot do any damn thing like calling or messaging or mailing or internet surfing or wifi nothing is possible.

Today only i called 121 and your customer care people dont even understand that i say i dont get network still they ask are you facing issue in calling or in data usage. On the top of that they shared me a link to register my complaint but again i could not open the same due to your poor and worst network.

My one query, i am living in new delhi, address block 10, dakshin puri extension, new delhi 110062, there is airtel network is very poor. I have to come out of my home when i have received any call other wise voice is breaking or mobile is automatic dis-connected.
In my home i am unable to sent any mail as there is network very slow...
So, i have to taken one more vodafone number as my airtel number is not proper working in my home.

Kindly do the needful action and revert positively.

I have ordered fast tag id through airtel app, i received message on 19 dec 2019 my fast tag id shipped. Till now when i check through airtel thanks app it is still showing shipped due to this i am facing issue at toll plaza.
This is very frustrating as my friends order fastag from other service providers like paytm and they got there fastag in 7 days.

Store location : gachibowli, hyderabad.

Whenever i try to go to store and ask to port my sim card for a prepaid connection they always deny saying sir prepaid server is down you take the postpaid plan.
And this way these people are trying to sell out postpaid connections by way of cheating

I have raised a request for disconnection of broadband on 5th may 2019 and followed up on 29 june 2019 on the disconnection request. Till now, 14 jan 2020, the connection has not been disconnected and i have been charged for 6 months after may.
The reply i have got from customer care when i have called them asking for the reason for not disconnecting and charging is that "though it is their mistake to not to disconnect i have to pay for all the 6 months now then only they will disconnect".
I may have used the broadband by mistake during this period of time due to auto save settings of my laptop/mobile wifi.
Please let me know what should i do.

I got scammed few days ago against an amount of 26000 rs. Due to which i want to get my call logs for my airtel mobile no [protected]. I only want the call logs of date 09 january 2020 and of 10 january 2020. Please help to to get the call logs of these days. I will be very thankful to you if you send me these details on my email adreess [protected]@gmail.com.

Please do this as soon as possible.

Hello,
I am user of airtel in tamilnadu circle.

I am trying to port out from idea, i tried many times, but i receive message
"upc cannot be generated as the mobile number is not configured. Please contact service provider"

I tried with customer care and visit to store many times, no resolution.

During the same time, i was able to get upc code for my another number, i was able to port out.

I have already being struggling with bad service by airtel on quality of network availability
My alternative contact number [protected]

Airtel Customer Care — SIM card not working


Ahmedabad, Gujarat, India
Ajay acharya
Submit a Complaint
MY mobile number is [protected] i have postpaid sim i have esim to phishicaliy sim yesterday morning my sim is not working please replay fast & start my SIM working

From last few days i am getting too much call drops. My calls doesn’t connect or it gets disconnected once it connects. My internet suddenly stops working. My network shows "no service" many times a day. Their representative suggests irrelevant methods like restart your phone or sometimes even turn data on/off. Every time they gave the same excuse for poor network situations. Its been 11 days since m facing network issues. I have 8 connections at home and same problem in all.
I want the solution asap.

I'm using the airtel sim for 6 months now and i'm facing severe lag issues and low internet speed in the area where other airtel users are getting better speed than me, what joke is this? I'm facing this problem for about 3 months straight. The free 14gb data is utterly useless because of this slow tortoise speed. Solve this asap. Or i will port to jio

I am from ramagundam, telengana. Since morning, we, the airtel customers from rfcl township is facing problem regarding the network. It is showing no service since morning. I think there must be some problem in airtel mobile tower. So plz do the needful to resolve the problem.
Regards,
Sangita sarkar
Address - b206, rfcl township, ramagundam, telengana - 505210
Mail: [protected]@gmail.com
Mob no. [protected]

Hi airtel,

I have paid my airtel broadband bill of 829 rs on 07/01/2020 using airtel but however its not reflecting and now late fees was topped up and is being smashed on my face i have screenshots and otps for reference please fix this or else i will leave airtel. We have 6 airtel mobile connections and dth and a broadband but never had any issues but this the first time and where is the money credited to and its obvious its been credited to bharthi airtel but how you guys cant fix this after a numerous calls to customer care. Please please fix it and i dont want any concessions just remove the late fees thats all i need

My broadband connection [protected]
Mobile [protected]

If i am going out or if i don’t feel like watching, why am i forced to recharge, so that i am not charged idle maintenance fee.

Also i wasn’t aware that such charge is being charged as there was no breakup available on app. This is loot in the name of compliance, while on reporting airtel did reimburse the amount, however this is a wrong practice.

I was using airtel broad band services since 2004.in 2019 i could not get internet for 2/4 months, i was asked to replace the wires though airtel should have fiber line.
So instead of replacing wires i opted for tata boradband, they placed their fiber wire and given speed of 100 mb.
Accordingly i had requested airtel to stop the service and they confirm the service wll be stopped.
Now i have been charged rs 27751/- through credit card as it was auto debit to credit card.
Now had been to their office, i was directed to go to gallery. When i went to gallery, they said it can be done through customer care only.
When i calling customer care the no. I enter is said not valid though i am entering correct no.
So not able to get any help from airtel to get my money back as all other bills were cleared

Hi,

I ordered air tel fast tag in air tel app on 14 dec 2019. I got approved in 2 days. But after booking air tel fast tag it mentioned it will deliver in 14 days.in online status its showing order placed.in every toll gate i am paying double amount including penalty. Can you issue the fast tag or else its not possible to deliver please refund my amount.in market there are so many people are there to get fast tag with in 5 days.

Last two days on wards i am trying for customer care support there is no ivr option to speak with customer care executive really the worst service.

Today[protected] around 14.15pm i call to airtel dth executive to connect with airtel dth executive. I said need to speak with airtel fast tag executive
That lady is said that "your voice is not clear there is the network issue" she not able to speak also.

Like that case why your are offering "airtel fast tag"??? Its not having any response?? There is no response.

Please dont order airtel fast tag in future...