Airtel Complaints & Reviews

I have converted my Airtel SIM from Postpaid to Prepaid today i.e. Dec 27, 2019. When I am trying to recharge, it is getting failed every time I do.

Customer Care has been telling that it is active. I can receive calls but unable to call or recharge my number.

I tried to log a complaint on the Airtel site, but after filling all the details, I cannot click the Submit button. I mean the submit button is not active.
This is really a poor service from Airtel.

Using mnp moved ap circle to tn circle after that facing incoming calls not receiving getting prompt the number does not exist [protected].

Even [protected]@121, 198, [protected]@in. Airtel.com
Escalated to nodal officer email but there si no response
Worst customer service they said only word like we will check and update after 24 hrs.

I have raised compliant on 24 dec now already 4days but there is no solution

I am Airtel customer for the past 10 years. Once upon a time Airtel charges more and offers best service in cities. As on today Airtel charges more and more and cheat the customers more more more. I got worst service for thepast 2 years. In post paid connection Airtel charges 499+ INR and promises 75 GB data. Purposely Airtel decreases the speed and no one will get 4G speed. I was getting less then 10 GB per month. If we try to use the Airtel data continously the speed goes to worst rate after some time. Some two years back all my friends moved to Jio. All are getting excellent data and voice quality. I stayed with Airtel and Airtel cheated me like anything. Jio postpaid offers 25 GB for 199 INR. Their network speed is good and most of the customers try use the data as much as possible. Jio gets more money when the customer uses more then 25 GB. So Jio offers best quality so that they can get more money. Airtel charges more, promises more but offers less data. They get more profit by cheating customers by offerring less data. They never give 75 GB. I am moving to Jio now onwards. Airtel customer care called once I gave PORT request. She could not hear anything from my mobile. Airtel to Airtel connection too got worst quality. I took correct decision after losing money and after getting cheated by Airtel for many years. If you are a smart guy/girl then change to Jio immediately. Once you complain about the poor quality you will get good service for 1 day. Next day onwards you get the worst quality again. It clearly shows that Airtel is purposely playing with voice and data speed.

Hi! So i received a message from airtel that they are providing me free 2GB data on a 4G sim+ 4G handset by calling on their promotional number. As soon as i called, i received 2GB free data and here where the problem begins. I cannot open certain websites on google chrome like ( facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and APN numbers. Also i cannot open...

Date of incident- 27/dec/2019

My mobile number is [...] i have made 1 transactions of INR 23, transaction was failed, money was deducted from my bank account and received failed transaction message from Airtel as well but money is not refunded to my bank account.

Hence I request this forum to take necessary action to resolve the issue.

Hi Team,

I Nagaraju T Facing some issues with Airtel Team. Before taking connection's they have committed to me proving one fancy numbers. and their customer care team (121) also committed to provide the same.
After visiting store team (Vishwas) they told me that number was allocated to another customer. After raising my voice they told me take 499 plan with 6 months advance rental or 999 plan.
if not done they are asking amount of 15000/-

Sir,

I am very sorry to say that airtel service is very worst at ppl township, paradeep, odisha, pin-754145.

No network from last 2 months & even after several complain it was not resolved & no action has been taken. Approx 500 users are there in area & all are facing same problem. I migrated from jio to airtel but now i apologize of my decision. I have taken a family plan of 999/- plan & my whole family numbers are not working. I will again port to jio. Please look into & do needful.

Regards
Abhishek kumar
Mob:[protected]

Hi,

I have send port message to 1900 from date 15 dec 2019 to 27 dec 2019, but still not received upc number.

Always i received message that "your request is delayed" and then after some time "your request could not processed".

I have send message near about 10-15 time in between this date but every time i received same response. I have call customer care regarding same bu they have not respond on same.

Thank you.

I recharged on my 3g number for rs 399 (Benefits for 2 months). Immediately after which i got a call saying that now my 3g sim card is old and need upgradation to 4g. Since then i am unable to use any outgoing or internet services on my mobile. Customer care also asked for upgrading the sim, but the problem is that the sim is registered in the name of my father who is posted in srinagar so without his presence here the upgradation can't be done.
I need refund, please tell how to go about it. Because nobody told in advance that the sim will become inactive immediately after recharge. This logic of 3g becoming unserviceable is also flawed given that the incoming is still continuing. Airtel is just taking advantage of our situation.

I have recharged my airtel account on dec 14. 2019 the money was deducted but they didn’t recharged my mobile, the message was I received on that same day that was u money will be initiated within 4 hrs, but I didn’t received any money on my account .this is not fair😒, so kindly refund my money Rs249 to my airtel wallet . This is my kind request.

Airtel team is misleading me and harassing me for making due dayments.
And today my number is disconnected.

I had already paid bill no – ft[protected] – dated 12-sep-2019- amt – rs.3232 (Previous balance – rs 820 = total rs. 4-52.63)
Payment detail (Amt rs 4052.63 date[protected] – account no – [protected])

Above bill was for advance rental from 6-9-19 to 5-3-2020

After this payment i also made another payment of rs. 351.[protected]

Despite making advance payments i am being harrassed and called regularly to make payment...
Its clear case of cheating and fraud...

Do the needfull... And also i am filing a legal complaint for this

Hi, this is rajan goyal here
I purchased fastag on airtel thanks app on 15th december and received verification confirmation on 19th december.
But it has not been shipped and there is no way to contact the bank
The helpline number also doesn't have any option where to check the status of the fastag

Dont know whether it would be delivered or not.
Can someone from the airtel team look into it.

We are facing network problem (I. E. Income, outgoing, internet etc.) of airtel in area as mentioned below.

Ramkrishna bhawan, keori, bihar-804407

We have registered complaint many times with airtel service provider but didn't get resolved. Let me know why we are facing network challenge in that area? Lots o[censored]sers is available in that location and every body facing issue with airtel service and they port own no. With other services provider.

Request you to look into this.

Regards,
Gautam
[protected]

I had added my money to airtel wallet through airtel app. I can't transfer the money back to my account or to any other account. Seems my money has been blocked.
.
I want to pay with that money but every time i try to pay with airtel money or airtel onlins debit card transaction is declined and message appears limit exhausted

I can only recharge (Which i don't want) with this money and no other use.

In other words my money has stuck on my airtel payments bank. It is attached to my mobile no. [protected]

I want resolution no other than transfer of whole airtel money balance (I. E. 4400 almost inr) to
My upi address

Give me my money back... I want nothing else!!! Not at all!!

My phone number :[protected]

I m already apply fastag Airtel bank app date 03Dec2019 but till date not recive fastag and already submitted complete in airtel email [protected]@airtelbank.com but no responsetill time so please refund my money my ac nub
Regards
Ashwani Kumar
Hp37F9155
[protected]

From today morning onwards, 26th December 2019, i am getting only red light or no network in my dongle. I had raised an SR previously with Airtel for the network speed before but no action was taken from their side and today no network is coming at all. I tried resetting the device back to the factory settings, and restarted it so many times and have removed the sim and put it back as well. I am still not getting the network. I have raised...

Mob.[protected]
Me. Ealias ps
Puthengady house
Mulanthuruthy post
Ernakulam dt
Pin 682314
Landmark puthengady cross
Respected sir i as a customer of airtel mobile. I am unable to use data and call service in indoor. I had registered so many compliments regarding this. No 2g4g coverage in indoor. Airtel authorities told me that in this location airtel not resolve coverage problem. If you want to use your number please select another network. I am really shocked sir. What type of service airtel providing i don't know sir. I am really cheated sir. Airtel installed one 4g tower also in pallithazam. Only 500mtrs away from my home. I had mentioned this to airtel. But the company not ready to solve the issue. I had lost my money and my number sir.
I kindly request you sir please take necessary action sir.
Yours sincerely
Ealias

Hi,
I am using my Airtel sim and this is my primary number which shared with everyone. But everyone is saying like whenever they are trying to reach me on this number they are getting an automated response like " The number you have dialed is invalid". I checked with customer care as well and they told just reinsert the sim and I tried that as well but same issue is coming. Kindly do the needful.

I have been using airtel for almost 180 months and last month one person from airtel call me and promise to add to more number for 499 plan after which i have accepted him to change my plan. After changing the plan when i try to add a new number it is asking us to pay 199 more to add one number. It tried to port my number to a different number but i was not provided by the port id number after paying my bill they still asking to stay with their network but not help me to return back to my old plan nor helping me i get 10+ call asking for the reason and no one is ready to hear by problem they just want us to hear them and stay. I am totally unhappy with the service and false promise given by the to a customer who has been with them for more than 10+ years

I have Recharged for Rs 598 on 20/12/2019 for Airtel Mobile No [protected] by Airtel Online Recharge through Net Banking and amount of Rs 598 got deducted . But Mobile did not get Recharged and I was waiting for refund, of amount . But till now ( 28/12/2019) amount not refunded even after eight days. Kindly check and ensure Refund of the amount at the earliest.