Claimed

Airtel Complaints & Reviews

2.1
Updated: Feb 2, 2026
Complaints 54759
Resolved
21977
Unresolved
32782
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 421

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vin1318
from Jalandhar, Punjab
Dec 24, 2019
Report
Copy

I had ordered my fastag through my airtel app on 1st dec and i have still not recieved fastag. It shows shipping on status since past 20 days. Although the same has been dispatched on 3rd dec as per message recieved on my mobile. The number 400 provided for helpline has no option register complaints and does not provide option to talk to customer care executive. I am unable to register my complaint anywhere hence raising the issue here.
This is highly frustrating and i am facing difficulty in daily tavels.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    govindavarma
    from Paonta Sahib, Himachal Pradesh
    Dec 24, 2019
    Report
    Copy

    Address: Sehore, Madhya Pradesh, 466331

    I got message that my sim will be by 23/12/12 by 23:28 but it is not activated and my jio sim is deactivated already

    If i dial my number from other number i get ivr msg that the number does not exist, please check the number.

    Till now i’m getting the same error message.

    I tried calling airtel customer care (3 times) but no use no one responded properly and cut the call.

    Now i’m thinking why i’ve ported to airtel where there is no value for end users.

    Why you have disconnected the idea network when you are not able give your network?

    I want full explanation on this.
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Richav Chakrabarty
      from Mumbai, Maharashtra
      Dec 23, 2019
      Report
      Copy

      Actually i did a recharge of rs. 149/- from my airtel app via amazon pay (P[protected]. But i didn't received the recharge at that time. After that i called airtel customer care.. They told me that if the recharge is not showing on account then it will be refunded within 10 working days. Also i had contact with amazon customer care (Ref no. [protected]) and they told me that the amount has already paid to airtel so they can't do anything. After that again i did a recharge of rs. 219/- from other wallet because it was very urgent for me at that time. Today i received that 149 recharge but i already placed a complaint against this. Now what i can do with two unlimited plans? I don't need two plans. I need my rs.149/- back. Because i asked them (Airtel) first after that i did another recharge. Airtel has cheated with me. Please take some action against this. Thank you... Hope my issue will be solve soon...!!!
      Airtel customer support has been notified about the posted complaint.
      Dec 26, 2019
      Updated by Richav Chakrabarty
      Got no calls from Airtel... !!!
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Trustdeepak
        from Pune, Maharashtra
        Dec 23, 2019
        Report
        Copy

        Address: Airtel mumbai, 422010

        Hi myselves Deepak Chaudhari today at noon I received a recharge request for his other Airtel mobile number which was wrong number of someone.And by mistake he sent me that another wrong Airtel number on text message and that wrong number was of someone and is continuously switch off from long. So unknowingly I sent recharge on his given wrong number of amount-219/-by paytm wallet

        Wrong Number-[protected] (which belongs to maharashtra and being switch off)
        Correct Number[protected]belongs to Tamil Nadu)
        Recharge done from-Paytm wallet.
        Operator Reference Number:-[protected]

        First of all am being a Airtel customer from long to till.First time I faced such a problem, even i didn't got any co-operation from Airtel customer carers for my issue.

        So respected sir, with big hopes i requests you here kindly, please reverse/transfer a recharge of RS.219/- from wrong Airtel number to correct Airtel number OR even can refund me to my patm wallet.

        Also I was contacted to paytm customer carer to cancel or reverse a recharge payment but they replied me-"Please show your operator reference number to Airtel officials because we can't reverse your recharge because Airtel don't allows us to refund or to transfer payment".

        So from above details please accept my request.Also am attaching recharge payment slip which includes payment details.
        Hope, you will process my request soon.
        Thanks with regards.
        +1 photos
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          kishor1980
          from Mumbai, Maharashtra
          Dec 23, 2019
          Report
          Copy

          Address: Hyderabad, Telangana, 500028

          Dear all,

          Please be aware that airtel is cheating the customers by making them fool. I have recharged with unlimited pack but i cannot dial to the number starts with 1860... It says that they are chargeable... Where other network providers are not restricting the customers to dial any number in india but airtel does restrictions.

          Please be cautious while recharging unlimited* (In real they are limited). They have so many underlying conditions which makes you surprise. I have been the customer of airtel and saw many such cheating incidents from airtel. Even their customer care also proved and accepted.

          Please be cautious with airtel!!!
          Airtel customer support has been notified about the posted complaint.
          Dec 26, 2019
          Updated by kishor1980
          There are lot o[censored]nknown and hidden charges with Airtel. My balance keep deducting without any intervention. I wrote to Airtel customer care but no response. I asked for deductions information but no response...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            IAM MODI
            from Surat, Gujarat
            Dec 25, 2019
            Report
            Copy

            Address: TALUKA KHED, MAHALUNGE, Pune, Maharashtra, 410501

            Not going outgoing call and messages to this number i. e. [protected] from my number i. e.. [protected]. please take this complaint and do favour work to make outgoing call to that number... am getting incoming call but while dialing that number it's saying as not a valid number.when i am roaming call connects to the said number. please solve the problem, i am already replaced my sim card but the problem is nit solved.
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vansh Shekhawat
              from Noida, Uttar Pradesh
              Dec 23, 2019
              Report
              Copy

              Address: Rohini, New Delhi, Delhi, 110085

              Frustrated from airtel network since 1 month. All the time it shows no service. If someone calls the its shows blank or no response/ switch off/ not reachable/ out of coverage area. Horrible network don’t know what to do with airtel.. Already complaint lot of time to customer care but as usual they say that it will be resolved asap but all in vein. Its a request if any of the concern person please look into this matter.. Not only me but all the people near by me is suffering from the same problem.. If anyone can take the initiative then otherwise there are many other networks.
              Airtel customer support has been notified about the posted complaint.
              Ser plesh ser may service chslu krdo plesh ser mai dudi mai hu muje bhut problam horheee hai
              Pos details not found for lapu nomber please solved my problem

              network problem in rohini delhi - Comment #3613239 - Image #0
              Bhishma Meher's reply, Dec 21, 2019
              Please solved my problem
              Please don't take or order the fastag through Airtel app, . Because I ordered and not received the RFID tag, just received an empty envelop... Stupid service from Airtel. Be aware customers...
              Not able to make calls to std landline number my current plan has changed with out my knowledge
              Helpful
              1 other people found this review helpful
              1 found this helpful
              4 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vishvanth
                from Chennai, Tamil Nadu
                Dec 23, 2019
                Report
                Copy

                I've recently recharged for rs 399 on 23rd december for the 54 day pack with 1.5 gb on the airtel website for my prepaid mobile number. After entering all the details, the amount got debited from my account, but the web page showed an error. Please either resolve the issue and update the recharge or refund the entire money. I have recieved a message from my bank stating that rs 399 has been debited. But no response from airtel.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Atir Bhatti
                  from Mumbai, Maharashtra
                  Dec 23, 2019
                  Report
                  Copy

                  Address: Mumbai City, Maharashtra, 400015

                  I am using airtel sim card and i am facing an error of call drops from past 2 months which has embarrassed me a lot. The call gets connected and within 2 to 3 secs it gets disconnected showing line busy and mostly it is happening when i am calling on jio numbers. And it happens multiple times even if i call on the same number 3 or maybe 4 times also i start to speak and the call gets disconnected but when they are calling me it does not happen. The most embarrassing incident i called my boss for sharing the report the call kept on disconnecting he called me upfront and told me why are you giving missed calls if you don't have balance then use companys landline it is free. So kindly look into it as we do not pay you such huge amount to get embarrassed.

                  Contact no. [protected]
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kayam Singh Rathore
                    from Anta, Rajasthan
                    Dec 22, 2019
                    Report
                    Copy

                    Address: Jodhpur, Rajasthan

                    I have made payment rs280/- using google pay towards airtel recharge to wrong customer i'd. Please reverse the same in my account.

                    Wrong customer i'd: [protected]
                    Correct customer i'd: [protected]
                    Mail id: [protected]@gmail.com
                    Account no: [protected]
                    Ifsc: sbin0050696
                    Transaction date 22.12.2019
                    Time :2:38pm

                    The issue must be resolved soon.

                    Thanks
                    Airtel customer support has been notified about the posted complaint.
                    Dec 22, 2019
                    Updated by Kayam Singh Rathore
                    Not yet resolved
                    May nmber [protected] plesh aetiv ser sim
                    Kamilkhaa's reply, Dec 23, 2019
                    Plesh ser maira nmber chalu kro sr mai sudi mai jop krtaa hu muje presanee horhee hai plesh see chalu kro plesh
                    Airtel no [protected]
                    Paid bill on 12/12/2109- Rs.3715/-
                    Waited for more than 2 hours for simswap on 13/12/2019
                    Staff not cooperative
                    Re simswap on 16/12/2019
                    Not functioning till date 19/12/2019
                    Where to approach??
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akond ranjith
                      from Auroville, Tamil Nadu
                      Dec 22, 2019
                      Report
                      Copy

                      Address: Erode, Tamil Nadu

                      I did airtel recharge on 21st december using my airtel app. The amount has debited from my account but the recharge didn't activate for my mobile account. The mobile no is [protected].
                      The transaction i'd is[protected].
                      When the pack will activate? The message shown the amount will posted your airtel with 4hours. Please keep the txn i'd for future reference
                      But the time has completed but the plan didn't activated
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        yogeshmauryaroc
                        from Kollegal, Karnataka
                        Dec 22, 2019
                        Report
                        Copy

                        Address: Chamundeshwari badavane Harohalli, Harohalli, 562112

                        I had recharged my airtel no. [protected] to avoid incoming deactivation with ₹.20. But still the network provider has deactivated my incoming as well as outgoing. I request the service provider to maintain a fair market service and not to deactivate my incoming and outgoing. It is really unfair to deactivate my services even after the recharge.
                        I hope the service provider obeys my sincere request.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          I
                          iamthebest@7458
                          from Hoshiarpur, Punjab
                          Dec 22, 2019
                          Report
                          Copy

                          Website: [email protected]

                          I am krishana rani. My cell no. Is[protected]. On 21 december 2019 i went through airtel website to recharge for 598 rupees. The amount got debited from my account. But recharge could not be successful. My transactions id is[protected]. Please look into the matter. Nowadays telecom companies have found a new way to loot it's customers. That's the
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Saikat Chakrabarty
                            from Noida, Uttar Pradesh
                            Dec 22, 2019
                            Report
                            Copy

                            huge delay in broadband service request and unjustified fine charges

                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                            I had registered a service request with airtel for broadband plan migration from broadband rs.899 plan to rs 799 plan. The service was supposed to be completed by 16 nov, as per the text message:
                            "dear customer, our technical team is working on service request no.[protected] for your airtel fixedline/ broadband id[protected]_dsl. We will call you soon and you can expect your request to be resolved by 16 nov 2019 07:30:00 pm"
                            br...
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            J
                            JUST every THING
                            from Ahmedabad, Gujarat
                            Dec 22, 2019
                            Report
                            Copy

                            Address: 396230

                            I had recharge for 598 through hdfc bank app on 16/12/2019 and i got a message saying "bill payment of rs. 598.0 has been initiated towards your airtel mobile 8530*8*3. Txn id: 191*6*5*. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference.", but till now (22/12/2019) it was not posted to my mobile no.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Abu Ubayadulla
                              Dec 22, 2019
                              Report
                              Copy

                              Address: 2/54 mosque street, kurichikulam manoor (taluk), 627201

                              I am working in Qatar me topup my Airtel number from here, I recharged here 41qar to India came around 648 INR, why you activate international roaming back. I ask you or I send any requests for this. I need my money back my account, if you not do I go consumer Court I raise the complaint
                              +2 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                shelly s
                                from Mohali, Punjab
                                Dec 22, 2019
                                Report
                                Copy

                                Address: 144022

                                Have paid bill via paytm on 16th november, 2019 for two postpaid numbers one payment is made 116 rupees at 23:01 and second number bill payment made 23:04...
                                Airtel reference no for mobile number (977903xxxx) :[protected]
                                (9915032xxx):[protected]
                                I have made complaint to airtel on 13 th december customer care said it will resolved in 4 days nothing resolved then i called them back today after 7 days customer carver said i will escalate ur complaint what the hell they says first it will resolved in 4 days then i was waiting and called them today after kept waiting and still they want to escalate it’s totally harassment to customers who paid their bills on time because i have got invoice when and what time i have paid with transaction i’d and airtel reference number and i already contacted paytm and payment was succcesful... After speaking to airtel customer care today i got it they just harassed just kept asking same questions again and again then i asked him to transfer call to supervisor he transferred and the supervisor lady name was manju she also wasted my time and escalate the complaint but still nothing has been resolved...
                                I have all invoices with date time airtel reference no and transaction number
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  neeti wadhwa
                                  from New Delhi, Delhi
                                  Dec 21, 2019
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110019

                                  To,
                                  Airtel,
                                  Innumerable complaints to airtel, still no rectification.
                                  None of the houses in my lane are on fibre technology, which has been forced upon my connection,... Without my request.
                                  My house no is l block kalkaji,
                                  In the same house, another connection, is on copper, all are continuing on copper.
                                  Fibre technology by airtel is very nascent, experimental stage. You have forced it upon my connection of phone no... Shift it back to copper as it was till 06.12.2019, when it was changed without my request.
                                  I want my landline to be independent of electricity or network issues. Please change it to copper, when airtel has done it for all connections in my area.
                                  Yesterday also, there was electricity breakdown for 8 (Eight) hours, and i was forced to be without electricity and water because of this fibre technology because even my landline was dead. This is writ large... Of extreme torture by airtel to forcing this so callous and downgraded technology on my connection without my request.
                                  Please, shift it back, do not use my connection to use as forced feedback and experimental centre for stupid airtel fibre technology.
                                  Extremely inconvenient customer in huge trouble because of callous attitudes of airtel,
                                  Total harassment by airtel by forcing fibre technology on my phone number.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    HIGHWAY GUIDE
                                    from New Delhi, Delhi
                                    Dec 21, 2019
                                    Report
                                    Copy

                                    Address: S/O: Suresh Chandra Srivastava, Allahabad, Uttar Pradesh, 211006

                                    Dear sir
                                    On 16.12.2019 I recharged the mobile number of airtel [protected] through your gateway with axis bank net banking with id INB/[protected]/Citrus payment solutions p but amount had not been credited to airtel . Please look into the matter unfold the problem.

                                    Yours

                                    Rajesh Kumar Srivastava
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gaznial
                                      from Kasaragod, Kerala
                                      Dec 21, 2019
                                      Report
                                      Copy

                                      Address: Mullackal house b.o.c Road,Perumbavoor p.o, B.o.c road, Ernakulam, Kerala, 683542

                                      Sir,
                                      In the morning i have a emergency situation to use data. But the airtel company not give me range. I can't use data. And i call to cuatomer care... They are not picking the phone for complaint. They hold me phone for 15 min and also not picking phone. That day i lost 45, 000 rs because of this case. I want to complaint about there service and i request to make this complaint carefull. I want my money back
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit