Airtel Complaints & Reviews

Internet SPERD is dull in BUDAUN UTTAR PRADESH 243601...MY PHONE NO.[protected]...

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Address: Chennai

Hi, i have raise a broad band request and paid the amount online ₹2828 on march 26 2020. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. So i have contacted appellate team but then also i am unable to get my refund amount yet.

Airtel customer support has been notified about the posted complaint.

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Address: V.p.o Pandoga distt una h.p

Thnkxx

Apr 03, 2020

Updated by ਵੇਹਲੀ ਜਨਤਾ Boy Broken Airtel sim.

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I do recharge my friend airtel no. Through ny airtel app the money is deducted from the bank account but the airtel app shows your recharge is pending.

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Sir/Madam,
Duet to some issue my phone contact was erased.

Pls send me my call details (Incoming and outgoing), its very helpful to me.

My Mobile No : +[protected]
My Mail ID : aadhi.[protected]@gmail.com
Statement required : From 31.12.2019 to 03.04.2020

Thankyou

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Address: H.No.441/3 Anoop Nagar ward no.3 Gannaur, Sonipat, Haryana

R/Sir/Madam
I bag to say that I complaint vide ID 2603498 on dated 26/03/2020 regarding 5gb 4G data of my bill plan . But no solution has been done by any source .

Apr 03, 2020

Updated by ravir singh R/Sir/Madam
I bag to say that I complaint vide ID 2603498 on dated 26/03/2020 regarding 5gb 4G data of my bill plan . But no solution has been done by any source .

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I opted for Airtel Broadband on 16th March 2020. My money got deducted twice 2828 twice that is 5656. They didn't turn up for installation so i opted for refund. It's been 18 days there is still no response nor have they initiated the refund.

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Address: Shop no B-3, Plot no 299, Sector-4 Opposite Gaur Ganga -II, Vaishali, Uttar Pradesh (201010)

I had applied for airtel broadband at shop no b-3, plot no 299, sector-4 opposite gaur ganga - ii, vaishali, uttar pradesh (201010) from a salesman with contact no. [protected] (Surendra) and [protected] (Jitendra) for the plan of 799 with 100 mbps speed. The salesman promised that broadband will be installed in 2 hours. He offered a six-monthly plan which i accepted and paid it through an online link and received this connection id: [protected]. However, the connection could not be installed even after 2 weeks. I tried to call the salesman but he blocked my number, i called both the numbers but my number was blocked. I feel that i am being cheated by airtel. I request airtel to reimburse my payment of rs.5232, which i paid for a six-month broadband plan including the gst.

I would also i like to inform that, when i applied from airtel my app, the online customer care executives offered me the active connection within 48 hours. So, i would rather like to get the connection from airtel my app with ease than being cheated by the airtel stores.

Airtel customer support has been notified about the posted complaint.

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Address: Rakh i chidren pulwama

Dear sir,
this is Aadil Nazir a. i have airtel prepaid number is [protected].
i want to block sim .please block this no [protected].
i kindly request you to block this number as soon as possible.

Apr 03, 2020

Updated by Dar Aadil Please and please in this blocked

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Address: J-44 Top Floor Vijay Chowk Laxmi Nagar

Website: [email protected]

Please check karwa ke please madad kare dijiye please i request you please
Sir mai east delhi laxmi nagar se bol raha hu mangal bazar road sbi
Bank me mera account hai koi meri madad nai kar rahe please meri madad
Karwa dijiye please. Upiuser se 50, 000&25000&25000 chori se nikal liye
Please meri madad karwa dijiye sab jagah se nirash hoke apko mail kar
Raha hu please let me help.
Regard: tarun kumar parashar
Phone number:[protected]
Please check a/c number:[protected]

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I have paid rs.942/- on march 22, 2020 for new broad band connection. After payment, they told me to wait for service engg. And then airtel executive called me that there is not service near my residence and i'll get refund. I still didn't get service or any refund. Now the have blocked my number and no one is picking my calls. Request you to look into this and do the needful. It has already been 10 days.

Apr 4, 2020

Complaint marked as Resolved

Nothing done by airtel. I am rather getting calls from scammers

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I recharged my number with unlimited call pack of rs.149 on march 3 then i recharged my number with talktime of rs.100 even though i have recharged with unlimited pack my balance got deducted on ever calls. This happens most of the time. I dont like your service. I could not contact costumer service too. Resolve my complaint as soon as possible i want my money back please refund it. Else i will change my number to jio

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I have been using airtel broadband at my home. A few months back there was a high upload of data from my account. I was perplexed how it happened.

My router must have been under attack over wan port. I asked for help from airtel. However they just said they are working on it but provided no information to me that could have enabled me to isolate the issue.

I even wrote to the ceo but there was no response.

This is a classic problem of service providers. They have no customer centricity and are not willing to go that extra mile.

Airtel customer support has been notified about the posted complaint.

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T

Turkish Delight

from Powai, Maharashtra

Apr 3, 2020

It was amazing work you can easily earn I have earn lot of money I am really thank full. To them

Reply

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Address: SAS Nagar Mohali sector 80 near by Nabi pin code 140308

I have long time complaint by internet regarding they are not my problem i have requested by customer care executive and senior no one solve my problem date by 17 august[protected] nd 2020 results no solution
My name mohit
My contact no use by 2015
My no [protected] pls solve my problem
Airtel network slow nd airtel internet slow airtel service very badly

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Address: Rajasthan

Dear sir Mera name gouri Shankar kumawat Maine 29 March 2020 ko Airtel payment bank se customer ke mobile no. [protected] pr 399 rupay ka recharge Kiya tha lekin wo abhi tk nhi hua hai jiski transaction I'd[protected] Hain. Or mere a/c se 399 rupay kt gye hai. Mere Airtel wallet no. [protected]

Apr 3, 2020

Complaint marked as Resolved

Nhi sir abhi tk koi kdm nhi uthaye gye.

Apr 03, 2020

Updated by Gouri Shankar kumawat Money deducted but recharge not success

Aug 08, 2020

Updated by Gouri Shankar kumawat Money deducted but recharge not successful

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Hello,

I subscribed for an airtel broadband connection (Fixed line id - [protected]) in february and even after one month, they have not provided the landline services. I open complaints that are soon closed on the pretext that it will be solved soon. Now they have the excuse of lockdown (which is fair, but where were they over the last one month, before the lockdown).

Secondly, the local airtel people are harassing my by asking for installation fee over and over again even though I have made them talk to the airtel support customer care. The rule clearly says that annual plans do not have any installation fee (as it is waived off). But still, they are asking for Rs. 750.

Resolutions I want -
1) As per contract, the airtel cannot charge me installation amount as it expressly says on their website that it will be waived off on annual plans.
2) Landline services should be provided once the lockdown ends. Also, the amount should be offset in the billing since I haven't been able to use the service for over a month.

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Address: Village. Chancer, District And Tehsil =Kulgam 192231, State/UT=J&K

I am advocate fasal iqbal rather from kashmir. Actually yesterday night i have recharged the mobile through inditab payu site my account is debit 157.94 rs. Transaction no. ([protected]). But recharge is not done, please refund the money to my account because all world is suffering the very tight to financial condition due to coronovirus situation. So please refund the 157.94rs.in my jk bank account. That is your most kindness. If you are not refund the said amount strict action will be taken to inditab payu.

Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Apr 02, 2020

Updated by Faso1 Recharge no. Is pre on post. [protected]
Mail adress. [protected]@gmail.com

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PayUMoney Customer Care

from Gurgaon, Haryana

Apr 3, 2020

Hi,

Please share the below details with us for assistance.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount. • Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

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Address: Shivanadh Nagar, raipur CG

Airtel extreme fibre account digital application form number :[protected]
Airtel product payment transaction id[protected]
Query : payment done on march27th but till today i did not get the connection. And sales executive saying after payment due to covid-19, unable to provide the connection.
So plzz cancel my connection and refund my amount.

Airtel customer support has been notified about the posted complaint.

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Address: Gurgaon

Date of inciedent: from 29 - march 2020 to till now.

I am trying to disconnect my airtel broadband but nobody picking call on customer care number 121 or [protected]. They have done settings on thier ivr. After choosing fix line option the not able to click on any option. So not able to speak to customer care person. Also no option available online to disconnect and all airtel stores are closed during lockdown.

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Yesterday the internet service was as usual, not good but it worked. But today there is a huge latency of 1.5 to 2 seconds:

Ping www.mha.in (78.41.204.[protected] bytes of data.
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=1 ttl=57 time=1660 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=2 ttl=57 time=1645 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=3 ttl=57 time=1762 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=4 ttl=57 time=1855 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=5 ttl=57 time=1836 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=6 ttl=57 time=1676 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=7 ttl=57 time=1706 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=8 ttl=57 time=1807 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=9 ttl=57 time=1746 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=10 ttl=57 time=1536 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=11 ttl=57 time=1406 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=12 ttl=57 time=1415 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=13 ttl=57 time=1715 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=14 ttl=57 time=1823 ms

It doesn't matter which host i check, the whole internet has this unacceptable latency.
Please fix it asap!
Thanks

Airtel customer support has been notified about the posted complaint.

Apr 02, 2020

Updated by t38923075 Often it is even worse, and that with zero traffic:
64 bytes from 209.126.123.13: icmp_seq=234 ttl=54 time=7136 ms
64 bytes from 209.126.123.13: icmp_seq=235 ttl=54 time=6177 ms
64 bytes from 209.126.123.13: icmp_seq=236 ttl=54 time=5658 ms
64 bytes from 209.126.123.13: icmp_seq=237 ttl=54 time=5935 ms
64 bytes from 209.126.123.13: icmp_seq=238 ttl=54 time=6897 ms
64 bytes from 209.126.123.13: icmp_seq=239 ttl=54 time=6253 ms
64 bytes from 209.126.123.13: icmp_seq=240 ttl=54 time=5253 ms
64 bytes from 209.126.123.13: icmp_seq=241 ttl=54 time=4614 ms
64 bytes from 209.126.123.13: icmp_seq=242 ttl=54 time=3854 ms
64 bytes from 209.126.123.13: icmp_seq=243 ttl=54 time=5278 ms
64 bytes from 209.126.123.13: icmp_seq=244 ttl=54 time=8465 ms
64 bytes from 209.126.123.13: icmp_seq=245 ttl=54 time=7544 ms
64 bytes from 209.126.123.13: icmp_seq=246 ttl=54 time=11326 ms
64 bytes from 209.126.123.13: icmp_seq=248 ttl=54 time=12796 ms
64 bytes from 209.126.123.13: icmp_seq=247 ttl=54 time=13820 ms
64 bytes from 209.126.123.13: icmp_seq=249 ttl=54 time=11993 ms
64 bytes from 209.126.123.13: icmp_seq=250 ttl=54 time=11278 ms
64 bytes from 209.126.123.13: icmp_seq=251 ttl=54 time=11177 ms
64 bytes from 209.126.123.13: icmp_seq=252 ttl=54 time=10712 ms
64 bytes from 209.126.123.13: icmp_seq=253 ttl=54 time=10450 ms
64 bytes from 209.126.123.13: icmp_seq=254 ttl=54 time=9896 ms
You should refund the money to everyone affected!

Airtel Complaints & Reviews

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Airtel reviews & complaints page 423

4g speed problems

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refund amount - new broadband

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ok now broke airtel sim

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money deducted from bank account

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call details required my airtel number

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regarding internet data pack

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broadband not installed and refund not initiated

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airtel broadband not installed after the payment of 6 months plan

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please my sim card lost

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fraud case

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refund for broadband. caf no. 01721236331

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balance deduction from my account

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no help and support in debugging high usage issue

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airtel internet not work

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money deducted but recharge not success

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harassing for installation charges + landline services not provided

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mobile recharge not successful

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cancel my broadband connection

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i am trying to disconnect my airtel broadband but nobody picking call.

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4g internet high latency

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