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Airtel Complaints & Reviews

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Updated: Apr 4, 2026
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I
iamthebest@7458
from Hoshiarpur, Punjab
Dec 22, 2019
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Website: [email protected]

I am krishana rani. My cell no. Is[protected]. On 21 december 2019 i went through airtel website to recharge for 598 rupees. The amount got debited from my account. But recharge could not be successful. My transactions id is[protected]. Please look into the matter. Nowadays telecom companies have found a new way to loot it's customers. That's the
Airtel customer support has been notified about the posted complaint.
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    S
    Saikat Chakrabarty
    from Noida, Uttar Pradesh
    Dec 22, 2019
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    huge delay in broadband service request and unjustified fine charges

    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    I had registered a service request with airtel for broadband plan migration from broadband rs.899 plan to rs 799 plan. The service was supposed to be completed by 16 nov, as per the text message:
    "dear customer, our technical team is working on service request no.[protected] for your airtel fixedline/ broadband id[protected]_dsl. We will call you soon and you can expect your request to be resolved by 16 nov 2019 07:30:00 pm"
    br...
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    J
    JUST every THING
    from Ahmedabad, Gujarat
    Dec 22, 2019
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    Address: 396230

    I had recharge for 598 through hdfc bank app on 16/12/2019 and i got a message saying "bill payment of rs. 598.0 has been initiated towards your airtel mobile 8530*8*3. Txn id: 191*6*5*. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference.", but till now (22/12/2019) it was not posted to my mobile no.
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      A
      Abu Ubayadulla
      Dec 22, 2019
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      Address: 2/54 mosque street, kurichikulam manoor (taluk), 627201

      I am working in Qatar me topup my Airtel number from here, I recharged here 41qar to India came around 648 INR, why you activate international roaming back. I ask you or I send any requests for this. I need my money back my account, if you not do I go consumer Court I raise the complaint
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        S
        shelly s
        from Mohali, Punjab
        Dec 22, 2019
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        Address: 144022

        Have paid bill via paytm on 16th november, 2019 for two postpaid numbers one payment is made 116 rupees at 23:01 and second number bill payment made 23:04...
        Airtel reference no for mobile number (977903xxxx) :[protected]
        (9915032xxx):[protected]
        I have made complaint to airtel on 13 th december customer care said it will resolved in 4 days nothing resolved then i called them back today after 7 days customer carver said i will escalate ur complaint what the hell they says first it will resolved in 4 days then i was waiting and called them today after kept waiting and still they want to escalate it’s totally harassment to customers who paid their bills on time because i have got invoice when and what time i have paid with transaction i’d and airtel reference number and i already contacted paytm and payment was succcesful... After speaking to airtel customer care today i got it they just harassed just kept asking same questions again and again then i asked him to transfer call to supervisor he transferred and the supervisor lady name was manju she also wasted my time and escalate the complaint but still nothing has been resolved...
        I have all invoices with date time airtel reference no and transaction number
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          N
          neeti wadhwa
          from New Delhi, Delhi
          Dec 21, 2019
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          Address: New Delhi, Delhi, 110019

          To,
          Airtel,
          Innumerable complaints to airtel, still no rectification.
          None of the houses in my lane are on fibre technology, which has been forced upon my connection,... Without my request.
          My house no is l block kalkaji,
          In the same house, another connection, is on copper, all are continuing on copper.
          Fibre technology by airtel is very nascent, experimental stage. You have forced it upon my connection of phone no... Shift it back to copper as it was till 06.12.2019, when it was changed without my request.
          I want my landline to be independent of electricity or network issues. Please change it to copper, when airtel has done it for all connections in my area.
          Yesterday also, there was electricity breakdown for 8 (Eight) hours, and i was forced to be without electricity and water because of this fibre technology because even my landline was dead. This is writ large... Of extreme torture by airtel to forcing this so callous and downgraded technology on my connection without my request.
          Please, shift it back, do not use my connection to use as forced feedback and experimental centre for stupid airtel fibre technology.
          Extremely inconvenient customer in huge trouble because of callous attitudes of airtel,
          Total harassment by airtel by forcing fibre technology on my phone number.
          Airtel customer support has been notified about the posted complaint.
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            H
            HIGHWAY GUIDE
            from New Delhi, Delhi
            Dec 21, 2019
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            Address: S/O: Suresh Chandra Srivastava, Allahabad, Uttar Pradesh, 211006

            Dear sir
            On 16.12.2019 I recharged the mobile number of airtel [protected] through your gateway with axis bank net banking with id INB/[protected]/Citrus payment solutions p but amount had not been credited to airtel . Please look into the matter unfold the problem.

            Yours

            Rajesh Kumar Srivastava
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              G
              Gaznial
              from Kasaragod, Kerala
              Dec 21, 2019
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              Address: Mullackal house b.o.c Road,Perumbavoor p.o, B.o.c road, Ernakulam, Kerala, 683542

              Sir,
              In the morning i have a emergency situation to use data. But the airtel company not give me range. I can't use data. And i call to cuatomer care... They are not picking the phone for complaint. They hold me phone for 15 min and also not picking phone. That day i lost 45, 000 rs because of this case. I want to complaint about there service and i request to make this complaint carefull. I want my money back
              Airtel customer support has been notified about the posted complaint.
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                J
                Janaslaksh
                from Chennai, Tamil Nadu
                Dec 21, 2019
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                Address: 2/3142-b,2nd Main Road,Navarathina Nagar,karaikudi, 630002

                Respected sir,
                I am customer airtel but i am very sad to buy airtel sim card. I have bought before 4 years. My mobile no. Is [[protected]] and balance is minimum rs.20. I called every where to my friend but after 5 days my mobile barred (Incoming & outgoing are closed) when i complain airtel complaint portal then as i have submitted already my documents to retailer shop. Now i am harassment in this time i have submitted again never the less my service is disconnected.
                91-[protected] - airtel
                Airtel customer support has been notified about the posted complaint.
                Dec 21, 2019
                Updated by Janaslaksh
                Respected Sir,
                I am customer Airtel But i am very sad to buy airtel sim card. I have bought before 4 Years . My mobile no. is [[protected]]  and balance is minimum Rs.20. I called every where to my friend but after 5 days my mobile barred (incoming & outgoing are closed) when i complain airtel complaint portal  then as i have submitted already my documents to retailer shop. Now I am harassment in this time I have submitted again never the less my service is disconnected.
                91-[protected] - Airtel
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                  V
                  vipin25
                  from Allahabad, Uttar Pradesh
                  Dec 21, 2019
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                  Address: South Andaman, Andaman and Nicobar Islands

                  There is no connectivity of internet in andaman and nicobar island despite being an ut of india. I request the authority to interfere and implement the boundation for internet providers to provide internet facilities in port blair, neil islands and havelock islands. So that people there are not cutoff from india. I have faced a lot of problem due to no connectivity of internet in port blair and no mobile services in neil island and havelock island.
                  Airtel customer support has been notified about the posted complaint.
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                    T
                    Tanima Shukla
                    from Lucknow, Uttar Pradesh
                    Dec 21, 2019
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                    Address: Lucknow, Uttar Pradesh, 226010

                    I ported in to airtel from vodafone. I placed the request on 16 dec. After deactivation of my old network around midnight of 20/21 dec, new sim was inserted but the televerificafion could not be done as 59059 could not be connected. It's been 5 hrs now and i am left with no mobile network. Kindly register my complain so that whosoever is responsible acts asap. Plz help it's urgent
                    Alt no. [protected]
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                      K
                      kforkingfisher
                      from Bhopal, Madhya Pradesh
                      Dec 20, 2019
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                      Address: 484001

                      Dear sir/ mam
                      On[protected] i ordered hd dth on offer from official airtel site... But by mistake i ordered it thrice (Because, no amount was deducted from my airtel payment bank wallet).. Finall amount got deducted from my account... Next day i got about 30-40 calls regarding new connection every one is asking the same questions. Finay at evening.. A guy called me and help in to solve payment issue and send an engineer, who install the dth at my house.. But engineer said that your account could be activated now and you have to wait till tomorrow and it'll be automatically activate... But till now its not activated... And also there is no customer id given to me nor any mobile number is registered with dth.. Customer care is saying that its not there department and get help from distributor... I called the installation engineer he ask me to call customer care... I dont know what to do now.. Please help me... Mobile number given at the tym of dth order is [protected]
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                        Nishith Kayath
                        from Galiakot, Rajasthan
                        Dec 20, 2019
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                        Address: Sri Ganganagar, Rajasthan, 335041

                        I have recharge of 500rs. And i am not getting better speed of 4g somw times it give a speed of 24kb/s and some time it even fails to get speed 0kb/s speed i have complaint many times but nothing happend when ever i call to customer care they keep saying out executive are busy call again later
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                          D
                          Dinesh Lohan
                          Dec 20, 2019
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                          Address: Hisar, Haryana, 125001

                          Hi, i did airtel recharge on 13dec-2019 using netbanking and finally transaction had failed with amount is deducted. Also i am in international roaming so i didn't connect to airtel customer number.
                          Transaction ref no:[protected]
                          Phone number:[protected] (Recharge done)
                          Date:13 dec, 2019
                          Plz confirm when refund will be initiated.

                          Regards,
                          Dinesh
                          Airtel customer support has been notified about the posted complaint.
                          Dec 24, 2019
                          Updated by Dinesh Lohan
                          Hi, Any update further?
                          Also I am in international roaming so my phone will not reachable.

                          Regards,
                          Dinesh
                          Jan 03, 2020
                          Updated by Dinesh Lohan
                          Hi, Below is the reply I got from HDFC bank.One month has passed still no update from your's end.If you are not updating back to me then I will give -ve feedback to the bank and then bank will take further action on Airtel.
                          ______________________________________________________________________________________________________
                          Dear Mr. Lohan, Thank you for writing to us. This is with reference to your e-mail you have written to us from netbanking inbox. We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant. It may take 4-5 working days for the payment settlement to the merchant end. Incase if the merchant denies of having received the funds for the said transaction, do write back to us with the merchant confirmation of non-receipt of funds. Warm Regards, Gurpreetkaur Chauhan Customer Service Officer
                          ____________________________________________________________________________________________

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                            S
                            Savya111
                            from Vijayawada, Andhra Pradesh
                            Dec 20, 2019
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                            Address: 522502

                            Porting to the airtel network ain't that easy. It's been 5 months and my sim is not yet ported from jio network to airtel network and the customer service in vijayawada, andhra pradesh they got good training in making their customer wait and visit them frequently cuz they won't solve your problem in any single visit. ☹️. Still waiting for them to solve my problem.
                            Hoping for the good.
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                              Dishay Shah
                              from Vadodara, Gujarat
                              Dec 20, 2019
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                              Hii

                              I ported my number 9*787 jio prepaid to airtel prepaid. The process initiated on[protected] and i got a confirmation from airtel on[protected]:30, telling that my porting is completed and asked me insert my new sim. After inserting my new sim, it's showing 'no service ' and i couldn't even get signal on the display. Please help me and solve my problem
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                                Smärt Bøy Sìrí
                                from Hyderabad, Telangana
                                Dec 19, 2019
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                                Address: Uppal, nagole,jaipuri colony..., Hyderabad, Telangana, 500068

                                In the 2g only the outgoing calls are working so please make this problem solve and they are not outgoing calls are working in 4g network type so please take care of this problem... Please.. Please.. Please... Please... You should help for me...& calls are ending while we are calling so you should take care of this problem and these problem is facing many people so you should do this problem solve as soon as possible

                                #sirikishan (Waiting for your solution)
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                                  A
                                  from Ernakulam, Kerala
                                  Dec 19, 2019
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                                  Address: Kolasseril house, Ernakulam, Kerala, 683513

                                  During my abroad trip with my family Bangalore was the hub. That time I lost my mobile some where. Same day 13september 2019 I directly went to Airtel showroom and requested for Deactive my old sim card and apply for new one due to security reasons. They took my photo, I'd proof and all and charged 15 rs for sim. And I told them about my abroad trip. So they activated gulf pack for one week. I purchase a new phone and inserted new SIM. But it was not activated during my travel dates and next tow days when I reached my home town. Again I quired about this to Airtel showroom at Cochin and I realised the old sim was still active which inserted in my lost phone. During this time this sim is active and some one received my personal and official text messages and notifications. Dear authority who is responsible which the security issues happened to me during this time. I don't know how to trust Airtel . So many times I mailed to nodal team and I experienced cold response .
                                  Airtel customer support has been notified about the posted complaint.
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                                    Moinudeen Khan
                                    from Tadpatri, Andhra Pradesh
                                    Dec 19, 2019
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                                    Address: Prakash Nagar, Tiruvallur, Tamil Nadu, 602024

                                    I ported to airtel, [protected] frc not working, even no messages regarding this from airtel. I am very much worry why i ported to airtel. Airtel put customers into worries, even not doing for free, collecting money for frc. I went to airtel shops for frc becoz online frc not allowed, wasted my time, airtel store person time etc etc. I got payment rejected 2 times and money in wallet idle. I dont know when it get done and i get any information on this from airtel to do frc and start using airtel or not
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                                      Anshul Pawaskar
                                      from Pune, Maharashtra
                                      Dec 19, 2019
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                                      Address: Mumbai, Mumbai City, Maharashtra, 400068

                                      I had sent a port request to airtel on 1900 but there was no action taken. After around four to five requests made, the executive calls and then removes all my numbers from the family plan and i get to know they stopped my process without converting to prepaid and i have to pay thrice the bill amount because they themselves chose a bill plan for me and now i get three bills to pay. I have already spent 20 days behind this thing and no idea how many more days do i have to spend over this. No doubt airtel like a company is in debt. Stop posing the blame on jio. Jio provided with good services and gave whatever they promised. Customers are switching from airtel to jio for the very same reason.
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