Airtel Complaints & Reviews

Refund required in my bank account from which money got debited for 2 failed airtel prepaid transactions with transaction no[protected] &[protected]. Dated 6 november inr 35/- each it's been 1 month neither i got recharge done nor the refund and it's not matter of what the amount is what matter is the inconvenience and service provided by airtel is always better so why in refund it's pathetic also i am unable to reach human on any of their customer support number.

The voice is breaking during incoming and outgoing calls since last 20 days. Even after complaints no solution from airtel and they simply sent this message to me...
“hello, with reference to your network complaint for airtel mobile _, it is taking us more time than what was anticipated to resolve the issue. We will keep you posted on the status. Inconvenience is regretted.”

I am facing this issue in my area but airtel is not responding. They easily give their best network advertisement on television which is false and misguiding people.

I have done a recharge of 1699 ruppees on my airtel number [protected] on 2/12/19 before the new tariff got implemented. During that that time i had an existing plan, which was valid up to 18/2/2019. Immediately after the recharge my existing validity got expired and the new plan got activated.
I have done that because i heard that the recharges can be qued up before the tariff hike. Please look into this and provide an immediate solution to this issue.

I am having unlimited 1year plan which is valid until 6th june, 2020. I recharged another unlimited plan on 2nd december 2019, but on recharge plan started from 2nd december, 2019 only. There was no information on website/airtel thanks app at the time of recharge. This is clearly robbing money from consumers. I want my plan to be extended 1 yr completely or return my money back.

Mob.[protected]
Alternate mob [protected]
Mr. Ealias ps
Puthengady house
Mulanthuruthy post
Ernakulam
Pin 682314
Respected sir i as a customer of idea. I am really cheated by idea sir. Iam facing poor coverage in my location. I can't make a call unable to use data services. Idea giving coverage is from manakunnam tripunitura 682307. I am staying in mulanthuruthy. And in this location a 4g tower also. But the cheating company not ready to give coverage from mulanthuruthy. I had requested this to idea kerala. Idea cheated me. Please help me sir.

I have requested to porting to voda to airtel but new sim shows no service, my old no has stoped ad new number is showing no service,

customer care told to do tee verification but how can i do call without network, how can i do frc without network,

please give me a proper solution my transaction has been stopped,

such a worst service

Recharge is not done about amount is debited from my account.recharge is done from Airtel app requested amount from PhonePe from PhonePe amount is successfully transferred to Airtel prepaid account my number is[protected]

Dear airtel,
We had port our number [protected]
Into airtel. But I thought it was big mistake from us, that we decided to port into airtel.
We insert airtel sim, when our old sim shows no network. After inserting your airtel shows us 2 message.
1 is of welcome message, and another says, we are setting up your service.
And today 3 /12/2019, it is almost 5 th day, still your service is not activated/ started. We are missing our important call. And also getting frustrated.
We tried to call at customer care. But they are providing OTP. But how is it possible to enter OTP without having any network.
We kindly request you to solve our problem.
Thanks
Yours frustrated customer. ☺

My friend was struggling to recharge her airtel mobile number and so I recharged for her number online. Since she wanted the 499 plan I selected it and made the payment through UPI. After making the payment, my friend did not receive any recharge successful message but received a message asking her to recharge with another plan. Kindly refund the amount of 499 to my account. If the 499 plan does not exist then why is it displayed on the web page? Do not deceive your customers and cause inconvenience to them.

Dear airtel,

I am airtel customer from last 7 years. I have moved outside india 2 years ago and airtel sim was working fine when i connect it to network for incoming messages. And i also use it when i visit india, most 2 times in year. But suddenly it gets stopped (De activated) due to non usage.

Now, without informing me (Due to changed policy) sim is disconnected. And to activate it again i have to visit home circle branch, which is mumbai in my case. This i believe unfair.

I paid money to buy this sim. If you wanted to de activated this sim, you should have informed me via mail. Moreover, you should allow me to activate online if i am ready to recharge it or pay money. This is unfair and unjust.

Regards
Customer

From my Axis bank credit card wrongly 3 times Rs 293 got debited & charged in my bank account. I dont have any Airtel number & not given any auto debit instruction. Kindly refund my money back in my account.Kindly lodge my complaint without my knowledge & permission Rs 293 got deducted from card. So Reverse my amount ASAP

I use airtel mobile network. Airtel had revised its tariffs yesterday (2nd december) where we have to pay rs. 499 for 2gb data per day sms and unlimited calls for 82 days. I tried this pack to recharge for my number through online recharge. But after debiting the amount airtel is sending me sms stating that pack is no longer valid and to recharge for rs 698 instead. This happened thrice and taken my money thrice.
If airtel cannot update its website or its app why should an online recharge or recharge via app should be enabled.
Why should such pack given in the app if it is no longer valid?.

Airtel has hiked their recharge prices for the every plan. Plan of ₹448 is now turned into the ₹698 which is hiked by ₹250 directly. Airtel shame on you. If you didn’t revise these latest plans back to normal seriously you are about to loose so many customers this time because its over the limits for common man.

Dear sir,

I have recharged through airtel app for rupees 499 (50 rupees discount). After processing and amount deduction they informed me via sms that this pack is not valid. How stupid this is? They haven't updated their app. For that reason, why we customers should suffer horribly. I have contacted outlet near madurai bypass road kalavasal, they are very cool in saying that the amount will be credited within 10 days. I need my money with interest or else please file a complaint. I'm ready for anything. I have artifacts readily. Thanks

Siva
Asst professor
[protected]

Already mobile tariff rate were increased i. E minimum recharge of rs.35, now they are increasing for rs.49, and rs.129 plan were increased to 148 and other plans are also increasing up to 40% customer only suffer to your new tariff rate, your statement is business loss. Business strategy is on internal side, this is not a reason to increase the tariff, from future onward no one can to use the airtel network on your tariff were changed. Please kindly acknowledge the message and reduce the tariff rate at on customer needs & affordable price

Landline no.:- [protected]
Consumer name :- neeraj mirchandani
Relationship number:- [protected]
Respected
I am writing this mail to inform you that i am know seriously distressed by the service of airtel and the way your team is treating customer like me. I have installed this connection in the month of november by your sale marketing team (Bhopal) by the person name shoaib uddin which was referred to me by one of your technician name ratan lal verma (Bhopal). I contacted the sales person he told me all the plans and all the formality was done by ratan lal verma my plan includes

16 mbps of speed and 50 gb of data per month and a bonus of 750 gb for every 4 months which will renew automatically this all were promised by sale marketing team (Bhopal) shoaib uddin know he is neither picking up my calls and when i have contacting customer care they r saying this is only one time offer means i will only get 750 gb one time but at the time of taking connection the he has said me that in every 4 months this bundled data will get renew automatically but it is not.

This was the matter and airtel has provided me 1000gb of data and promised me the day it will end we will add more to this and the interaction id was[protected] you can check on this interaction id today when i called your customer care they says we cant do any thing we cant add any of the data to this account after telling the interaction id also i want a permanent solution on this thing i don’t want to again and again call airtel i beg for my right which was promised i want a full proper plan or i am going to take this matter a next level because the way you customer care talk to us its seriously pathetic.

I want a speed enquiry on this and want higher authorities to look into this matter and provide me a solution.

Hoping for a response which will help me.
I want to have a telephonic conversation with any of your head i don’t want to talk to any of your customer care person i want to talk to a higher official.

Neeraj mirchandani
Mobile no. [protected]

Airtel offered me to recharge with long term plan and assured me that they will continue that plan after expiry of 399 plan which was valid till 22.01.2019 but as soon i recharged with 1699 plan for 365 days validity. They started that plan from that day. Even i got message from airtel that your plan will be started from 22.01.2019. Now as i am talking with costumer care they just saying that extension in validity is applicable only on upto 6 months plan. What should i do now.

I done a airtel postpaid bill in your website. But payment process is incompleted. Then amount is deducted in my account and their shoes within 48 hours it will be refund but still now it's didn't come to my account and sorted payment also not done please transfer the amount of 400 to my account.

Dear team,

I would like to inform you that we have an issue with the airtel connections.

We had given 16 airtel sim for cancellation on 31-jan-2019. Airtel enterprise team have cancelled our 01 numbers in the same time another 15 numbers one month later, and they have charged for that particular period and the difference amount for that one month rs-7023/-. We have asked for the waiver for that particular month and they accepted for the waiver and we have the email conversation regarding this issue.

They have promised to give waiver but that balance is reflecting in our bill.
I have attached old conversation mails for references, kindly go through this mail and take this concern to the next level.

Help us with the waiver amount since this is not an small amount.

I am sending this mail second time but no will response properly.

Regards
Bhavith
[protected]

From 2 days outgoing service and internet in not working
Phone no - [protected]
In this phone number outgoing service is not working from 2 days and internet also
And incoming call is only available
If we change the network system also it is not working so kindly solve it i will be great full to u
After even i restart and reinserting sim also outgoing service is not working