Airtel Complaints & Reviews

I want to complaint about network issues in my area 624 prasad bibwe nagar bibwewadi pune 411037 maharashtra which i am facing from last 10 years. I don't understand if states like punjab, haryana, delhi bangalore can get 4g+ why maharashtra airtel team is not providing same services. Today i am not able to do work from home and i am about to loose my job just because i don't have good internet speed.

The airtel "network" which the company boast about is very bad. All the complaints i have made the customer service have gone in vain, they say the network is really good, but it's the opposite. The speed of internet which the network provides on a 4g network is around 5kbps to 2 mpbs per second. This is a case of purely cheating and ripping of customer especially where the customers recharge for huge amounts these days and this the kind of service the so called "open network" gives. I request airtel to look into this. I am deeply saddened and disappointed by the services of this network provider. Each time you have to make a call is to get our of the house and get on the road to place calls that is how pathetic the service have been. I am hoping to get serious changes through this compliant.

I have recharged my airtel dth through upi app, i didn't get recharged, my money has been deducted but bill was not paid.. I have tried calling to the customer care - no response. The next day i have recharged it again from another number still the bill was not paid & it shows suspended. I attached the receipt for your reference, kindly do the needful..

I have recharged my airtel account with 399 but after offer of 50 it reached me at 349 then i started making the payment i have 25 rs bal in my airtel payments bank i deducted them and the remaining 324rs through phonepe there i received a msg that money got deducted and the i can see that the recharge amount hasnt been to the number which i did money got debited to airtel payments bank and the balance there is the same wid 25rs but what about my 324rs money please try to resolve this as soon as possible

Sir
On march 28, 2020 i tried to recharge my mother's phone which is on airtel
I tried to do the recharge of ₹598 through wallet of airtel, unfortunately i added money twice in the wallet, due to a glitch in the app, first time the amount was not showing in the wallet, so i did the transaction twice, then it shows the money

Now i am not able to do the reacharge, i have tried all the possible ways to reach out to airtel, i tweeted, i did an e-mail to them @ [protected]@airtelbank.com, i tried calling the customer care number, but nothing seems to solve my problem.
After having ₹ 1088 in my wallet, it shows payment failure for the recharge
Please solve this issue and help me

I recharged the phone today i got two msg but my phone didn't got recharged and the money is deducted. The details are as follows:-
Bill payment of rs. 399 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference.

Bill payment of rs. 399 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference.
Money deducted but phone doesn't recharged

Thx for inb txn of rs.399 frm a/c x2496 to bharti air... Ref#igaijonag4 on 25mar20. If not done, fwd this sms to [protected] to block inb or call [protected].
I have mailed this by my registered mail dr. Rajesh. [protected]@gmail.com but got no reply. Customer care is not available due to lockdown. Please help.

Suddenly on 25 march, 2020, the airtel sim on my phone stopped working. Initially thought it might be a phone problem. I tried to restart my phone several times, inserted sim in another phone. But to no avail.

There is a lockdown in place due to corona virus, and i need to work from home. There is no way i can leave my home now.

I would like signals on my phone be restored as soon as possible, or my sim to be replaced by airtel, delivered at my home address.

This is just too much trouble and i could potentially have problem with my employment.

If any action is not taken, i would also ask for additional compensation for this.

Have ported [protected] from jio to airtel. I've network in the new airtel sim but when i call 59059 it keeps on running in a loop and discon

Hello,

I've done a recharge of rs. 249 with a voucher of ₹25 through airtel payment bank and at the payment page i'm getting a notification that pay via airtel payment bank and get flat ₹40 cashback. I've successfully placed the recharge. But even after 2-3 hrs the cashback was not added to my account.

Update-

The same transection got repeted and an amount of ₹249 got debited from my payment bank account without otp/pin. How this is possible? And why one have recharge with same plan twice. If i've to recharge then i'll recharge with higher amount to get good benefits.

Request -

Please cancel the last recharge/txn and refund the same to my account.
Please let me know the status of my cashback on first txn.

For your kind information i've attached the txn details and info.

Reg. No [protected]
Email [protected]@gmail.com

*tried to contact on 121, 198 & 400 but on one available
Also tried to contact on instagram, facebook, twitter but no one responding to my tweets at the same time they are replying to another tweets.

*i understand the epidemic, i really do. But the same goes for the airtel. My office was closed and my salary will not be come die to current coronavirus outbreak. I've only little savings that was also used by airtel and now no one is replying.
Hope this will be closed asap.

I have tried to recharge my mobile number [protected] 4 times this month. The payment is successful but recharge is failed. The amount is not refunded yet.

1) date : 19th march amount : 79.00 transaction ref :[protected]
2) 24th march 448.[protected]
3) 28th march 448.[protected]
4) 28th march 149.[protected]
Please do the needful.

I have plan of 40 mbps and i am getting speed of 1 mbps even thouh data is not utilized. my landline number is[protected]

I have recharged my mobile number [protected] through net banking for rs. 49 on 27th march 2020 and received an sms with transaction reference[protected] and airtel1/del/prepaid txn#[protected] of rs. 49. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Regards
Maitri.

Last night on 27.3.20 i recharged for my friend, it sends me double otp but i entered the first one and then money deducted from my account but the recharged failed due to technical error it showed and within 2 hrs they will suppose to refund me but till now they did not refund me even did not send a message of clearification about my refund. It seems lil bit careless because if they are facing some problem then they should also let us know about their problems and reasons of not refunding yet so that we did not call anywhere just stay calm till the situation becomes good one

My dth connection of six months package, due and disconnected on 26th march without any notice and i suddenly recharge with 375 (Google pay) and again paid through debt cards through their site for 300 rupees. I called several times to reactivate it and i mail to them but no answer. Telling due to corona virus issue. But govt added this service as necessary service. Now around 72 hrs after payment, no one is responding, me and family sitting without knowing any news in the home. Please do the needful for us fast to activate it

Dear concerned,

On march 16th, 2020, i have made of rs.2828 payment twice as first payment got failed and amount also debited from my account. Hence paid second time. Both time amount got debited from my account. So totally i paid of rs.5656.

They told i got my amount refund max in 7 days. So far my amount not got credited to my account. I paid through icici net banking, so i contacted icici customer care, they told both of my transaction was successful. Now the payment with airtel.

Kindly take necessary action and help me to get my amount of rs.2828 back soon.
I am unable to reach airtel persons and also airtel customer care.

Please find the attachment.

Thanks,
Nithya

Hello,

From last sep i have issues with airtel network service where often calls get dropped, no data service and network issue.. I had opened a call with customer service but till now they have not resolved my issue. Recently i opened another service ticket as mentioned below and i told then that i will not pay the bill till they resolve my issue and i had requested then to waive off my bill as i was not able to use their service.. They acknowledge this and said that they would resolve my issue. Today suddenly they have stopped our outgoing calls.

New service request no.[protected]

I want my network issue to be resolved, waive off my bill and activate my phone

Thanks
Maya shanbhag

I have recharged my airtel digital tv with coustumer id [protected]-001 through upi (Scanning qr code on tv) with rs. 360.
The money got debited from my account inatantly but i got no notification from airtel and it is not reflected on the tv.
I am unable to view any channel also i can't connect to costumer care executive. All i hear is those computerized voices. Please help.

None of the free dd channels are activated and i am not able to activate them through airtel website/app. This problem has persisted for a while and now i am posting this complaint for watching dd new launched programs during lockdown.
Also despite changing my plan, i am being charged according to the previous plan which was of higher charge. Previously after complaining multiple times airtel ready for refund in installment and apply term & con. That when i call every month for refund but after 2-3 month airtel says that it is not possible and discontinue refund.

I have recharged my airtel plan with 598 but it is not recharged, but the amount from my account is deducted.I recharged it through my debit card on 27 march 2020.But still it is not recharged but my amount is deducted from my account.My pack will end in 3 days.Kindly please take necessary action and help me to solve the problem. Please help me before pack expires.

I would like to deactivate my airtel payment bank account and delink my aaadhar number connected to the account. I tried calling the customer care service at 400 but there seems to be no option for deactivating the account. There is no option to do the same via airtel android app.
Mobile number : [protected].
For further details (If required) contact me at the same number.