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Airtel Complaints & Reviews

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M
Manish kapoor 513
from Noida, Uttar Pradesh
Dec 14, 2019
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Address: New Delhi, Delhi, 110085

I had a prepaid plan of airtel landline as well as internet connection no.[protected] for which i had paid advance rental. After the plan expired without any verbal consent or asking me airtel upgraded my plan from 399/ rs per month plus taxes to a 799/ rs per plus taxes per month.

As i recived the reminder to pay the amount for which i never signed a document ever or gave any verbal consent i called up at airtel as any responsible citizen would on 31st october 2019 and had a lengthy disscussion with kirti sachdeva at gurgaon call centre bearing interaction id:[protected]
And explained the whole matter.

I was assured that all my dues which were wrongly made in my account will be waived off as i had never agreed to switch plans or agreed to a upgrade and not even for continuing any plans.

Then i was offered a 599/rs per month plus taxes postpaid plan with a discount of 50rs every month which will be a net total of 648/rs per month all inclusive to which i agreed.

Now airtel has billed me with 599/rs per month plus taxes and have not given a discount of 50rs.

Also they have billed me for the the upgraded plan to which i never agreed and now have disconnected my internet connection.

I want a very strong action to be taken against airtel for harassment and mental tension which they have given.

Almost 5 times a day they call me upnto deposit the bill which i do not owe them.
All this is really frustrating and wastes a lot of time.

No matter wherei am and what time of thw day it is airtel calls up.

It is really creating a lot of tension in my personal as well as professional life and it is actually the non synchronisation of intra airtel department tjat i need to explain the matter again and again as if i am some kind of a criminal.

It is high time and i want a legal action to be taken against airtel.
Jul 28, 2020
Complaint marked as Resolved 
Issue resolved
Airtel customer support has been notified about the posted complaint.
Dec 14, 2019
Updated by Manish kapoor 513
I will myself inform
"" consumercomplaints.in ""
As and when any kind of a resolution is being provided
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    G
    Gitamahi
    from Guruvayur, Kerala
    Dec 14, 2019
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    Address: Plot 61 near vasundara hospital moosapet, Hyderabad, Andhra Pradesh, 500018

    This is mahesh uppuluri having airtel postpaid connection from last 4 months.. The postpaid number is [protected].
    I facing data issue. I never connected to internet from last 4 months.. I gave complaint to airtel customer service and nodalofficer several times.. But they didn't respond.. I don't have data service and having 4g sim. They charged more than 500 monthly, they are not responding for my issue.. Please try to help me.. Thank you
    Airtel customer support has been notified about the posted complaint.
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      Susheb Sudee
      from Thiruvananthapuram, Kerala
      Dec 14, 2019
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      Address: Kanjikode, Palakkad, Kerala, 678621

      I am experiencing very slow internet connection in my area. Please fix it soon as possible or i will change my network - [protected]. I kindly requesting to solve it fast as you can, i can't play games and movies in my home due to slow connection. It is good before 2 months but now it is the worst part of my life. High lagging that's why i hate this network
      Airtel customer support has been notified about the posted complaint.
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        A
        Arunarjun
        from Chennai, Tamil Nadu
        Dec 13, 2019
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        They say airtel is the world's # fastest network. But i couldn't even send whatsapp messages on time. A message through whatsapp takes two minutes to send by using airtel network. They have been charging 598 rupees for the network and assures 1 and half gb of data for 3 months. But couldn't use even 100 mb of data per day due to slow network. Why the fcuk in this world do i pay for a service that i couldn't use comfortably. Jio network is far far better than this m*t*er # airtel network. They are very cheap rogues who suck blood from consumers for unused service.
        Airtel customer support has been notified about the posted complaint.
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          S
          Sadia89
          from Delhi, Delhi
          Dec 13, 2019
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          Address: Bagnan Howrah West Bengal, 711303

          Sir,
          I can't use airtel 4g internet services at every evening. And the horror is persistent till morning. I am using [protected]. And reported same problem previously. It seemed the company is busy buying time from us in order to fool us by slowly decreasing the speed every evening until i cant use the service.
          Sir plse take fast action against this super thief, airtel
          Thanks
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            T
            Thor Odinson
            from Mysore, Karnataka
            Dec 13, 2019
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            I recharged on my number for an unlimited pack costing 598 ruppees with protected payment gateway and the money has been deducted from my account. It is even showing in transaction history of the app. But still the recharge is not done yet. No refund given. I did recharge with google pay and the payment is showing to be done in both the google pay and airtel app transaction history. I have been robbed by airtel.
            Airtel customer support has been notified about the posted complaint.
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              N
              Nishi laila
              from Delhi, Delhi
              Dec 13, 2019
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              Address: New Delhi, Delhi, 110049

              Kindly resolve my problem that every time when i browse a specific web site it is redirecting to one airtel.in/rcconf.. I tried to solve this by removing cookies and and cache and cleared browsing from setting.. But the problem is still persisting and i couldn't access to the specific web page... Kindly solve this problem from my pc as soon as possible so that i can do my work with out any barriers.

              Thanking you

              Nish
              Airtel customer support has been notified about the posted complaint.
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                R
                roquibul7
                Dec 13, 2019
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                Address: Bagnan , Howrah,West Bengal, 711303

                Dear sir
                After lodging complaints here about the slow 4g speed at every evening till dawn airtel previously increased the speed of internet 4g. But soon after they decreased the speed day by day slowly, until the 4g internet is almost inaccessible at every evening till dawn. My number, [protected] is suffering this problem.
                Plse penetrate into this matter to wipe out the problem.
                Thanks in advance
                Airtel customer support has been notified about the posted complaint.
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                  R
                  ramana chary123
                  from Hyderabad, Telangana
                  Dec 13, 2019
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                  Address: HYDERABAD, Rangareddy, Andhra Pradesh, 500018

                  Fake call from pakistan at least country code say so (+92)[protected]
                  I got call from number [protected] on 13 DEC 2019 AND he told me that that i won a lottery of 25 lacs.
                  and provided me number 3296 and told me to call NUMBER -[protected]
                  Please alert
                  This is very dangerous.
                  I am worried and want to lodge a complaint.
                  Airtel customer support has been notified about the posted complaint.
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                    V
                    vinay1407
                    from Ahmedabad, Gujarat
                    Dec 13, 2019
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                    Address: 382330

                    Hi,

                    Since last 1 month i was not able to surfing the internet on my mobile number [protected].

                    As per customer representative advice i have updated my sim card to 4g.

                    Currently i have good internet quality but since i have change my sim card to 4g my sms services are not activate.

                    I not able to receive any kind of text on my number.

                    Even my otp, banking messages all are off since last 20 days.

                    (Nowadays in digital platform how can we survive without such facilities)

                    I have complained about this in customer care so many times.

                    Every time they are promising to resolve the complain within 24 to 48 hours. But till now i have not receive a single call in this regard from airtel.

                    I'm really frustrated with such a disgusting behaviour of such reputed company.

                    Even in the last effort i'm thinking to use the port service and change the service provider, but even not able to send text message to 1900 also.

                    I hope this platform will help me for my solution.
                    Airtel customer support has been notified about the posted complaint.
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                      I
                      Indrani Yardi
                      from Pune, Maharashtra
                      Dec 13, 2019
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                      Address: Pune, Maharashtra, 411038

                      I ported my number to airtel on 27th sept 2019. Since from the day one i am not receiving any calls when people from idea and vodafone are calling me. They are getting message that 'this number does not exist'. I am receiving calls from other networks like jio, bsnl and airtel. I have raised almost 3/4 complaints and every time has gone through the painful process of explaining every thing to the new person talking to me. I received calls from multiple people with the same question — if the issue is resolved!! But till the date there is no resolution to my problem. Getting better network is another issue, but i was just asking to resolve my incoming call issue...
                      Seems airtel team is not having the required technical expertise or they are simply not interested. This is the worst service i have received so far from any service provider and just waiting to get this legal period over so i can port my numbers to some other network.
                      Airtel customer support has been notified about the posted complaint.
                      I've ported my no.([protected]) from Vodafone to Airtel and i've also inserted new sim but verification call to 59059 is not connecting. every time i try to call at 59059 it automatically disconnects and tells the number is invalid. Alternate mobile no ([protected])
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                        M
                        Mrunal Deshpande
                        from Ernakulam, Kerala
                        Dec 13, 2019
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                        Address: Hyderabad, Andhra Pradesh

                        From last 3 days, there is an intermittent boardband connection issues, so far the complaints was raised thrice and still not resolved. The technician closed the tickets, without proper justification and fix.

                        First they call me 100 times to change the broadband plan, and ever since i told them that not to bother me with new plan as i am not interested, i am facing see the broadband issues.
                        Airtel customer support has been notified about the posted complaint.
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                          N
                          Naman Mahajan
                          from Delhi, Delhi
                          Dec 13, 2019
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          It's been 10 hours since my old sim stopped working after porting into airtel from jio. However, my new airtel sim shows "no service". It may be noted that as per telecommunication mobile number portability regulations, 2009, an operator, in the mnp process, can only disrupt the services of a customer of a maximum of 2 hours that too at night. It's been 10 hours now and my number is not activated. This is leading to a severe loss to me. The customer care is also not helping me in this regard and no reply has been received from your end after i emailed 121 and nodal officer about this same. Highly frustrated!
                          Dec 13, 2019
                          Complaint marked as Resolved 
                          The sim is now working and services have been started on the new number.
                          Airtel customer support has been notified about the posted complaint.
                          Dec 13, 2019
                          Updated by Naman Mahajan
                          My mobile number is [protected] and the porting transaction reference number is D[protected]
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                            D
                            Desi Bro
                            from Nakur, Uttar Pradesh
                            Dec 12, 2019
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                            Address: Saint Paul colony face 1 ATV mathura, Mathura, Uttar Pradesh, 168001

                            My old number [protected]
                            Please start My old SIM
                            Sim no.[protected]
                            IMSI No. [protected]
                            I am take my sell in shop
                            Ye sim start nhi ho rhi hai pta nhi kaishe
                            Please start my old SIM
                            +1 videos
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                              S
                              Dec 12, 2019
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                              Address: Bharati Salai, 600014

                              I tried to recharge my airtel mobile - [protected] with Rs. 399 for which I received the following message through SMS. Bill payment of Rs. 399.00 has been initiated towards your airtel mobile [protected]. Txn ID:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this Txn ID for future reference. However, after deducting the amount from my bank the package was not activated nor the money is refunded back to my bank account which is strange. I urge the authorities to kindly look into this issue at the earliest.

                              Thanks,
                              Airtel customer support has been notified about the posted complaint.
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                                R
                                Rajinder Mangal
                                from Hisar, Haryana
                                Dec 12, 2019
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                                Address: HOSTEL, 147232

                                Airtel — wrong recharge reversal for airtel prepaid recharge - 399 pack

                                7 reviews
                                Bengaluru, karnataka, india
                                Vinay setty on sep 25, 2018submit a complaint
                                Hi,
                                I have recharged a wrong number by mistake with a mismatch of 1 digit.
                                Please reverse the amount.

                                Wrong number recharged - [[protected]]
                                Correct number intended - [[protected]
                                Amount - 698.
                                Transaction id[igahqjyki5]
                                Transaction method - net banking through paytm.
                                Operator reference no.[protected]

                                I have already recharged again as it was an emergency.
                                Request you to credit back the amount so that we could recharge in future.

                                Best regards
                                Rajinder kumar mangal
                                Airtel customer support has been notified about the posted complaint.
                                I need to reactivation of google +
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                                  D
                                  Deep hbk
                                  from Sirsi, Karnataka
                                  Dec 12, 2019
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                                  Address: Pb road, Belgaum, Karnataka, 590003

                                  I have recently recharged my airtel prepaid number with airtel new plan of 1498 but it is not reflecting in my airtel prepaid account or in upcoming plans and also in transaction history and the customer service is not receiving any of my calls it should atleast receive the customer calls or atleast reflect the recharge amount.in the account as soon as possible
                                  Airtel customer support has been notified about the posted complaint.
                                  I installed this sim in my device few days ago also I created whatsapp on it for some reason i replaced it for a day now it is showing invalid not activating help me to fix this problem
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                                    Parvathisham
                                    from Hyderabad, Telangana
                                    Dec 12, 2019
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                                    Address: Opp. Pragathi school. Vn reddy nagar colony,kushaiguda,500062, Hyderabad, Telangana

                                    I'm one of the resident of vn reddy nagar colony. We are facing very poor signal strength in my location. There are 3 airtel users in my house. Due to this problem data also not exceeding more than 500 mb. It leads to the waste of paying prepaid balance. Please take the necessary steps to solve this issue as soon as possible 🙏.
                                    Thank you for asking customer feedback.
                                    Airtel customer support has been notified about the posted complaint.
                                    Hi, I'm using airtel 4G network.[protected] I have recharged Rs:499. but recharge is not successful. Still I'm not get my refund amount. I have attached the proof. I'm facing this problem 2rd time.
                                    The speed of internet is too slow in my area I tried to call Airtel customer they said it resolved around September but it December now it did solved.The speed remains35 kbps almost all time.
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                                      Maddala Sudha
                                      from Vijayawada, Andhra Pradesh
                                      Dec 12, 2019
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                                      Address: 520001

                                      Husband lives abroad and got an airtel sim, came to india, it worked for 4 days and got deactivated. Can you please help in reactivation. As we went to airtel customer care and they said no details available ... under the mobile name and they can't see details. Please let me know how can i get back the number.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Sunil Sevta
                                        from Kotputli, Rajasthan
                                        Dec 11, 2019
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                                        Address: Village bhunawali dhani, 335512

                                        2year problem for airtel mobile network problem and no solution 20 complain noted in care my mobile number [protected] my last recharge rs. 598
                                        No service
                                        No internet connectivity
                                        Problem 2year but solution from care early
                                        My home address in 2g voice quality is low and internet 2g only no 4g
                                        Airtel open network are failed
                                        My address in my address id proof plz network problem solved early
                                        Recharge price increased but network problem
                                        Plus
                                        Airtel customer support has been notified about the posted complaint.
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