Airtel Complaints & Reviews

I ported my number [protected] from jio to airtel. The process initiated on 3rd of the december and i got a confirmation from airtel on 7th december, telling that my porting is completed and asked me insert my new sim. After inserting my new sim, it's showing 'no service' and i couldn't even get signal on the display. Neither my old network have network nor airtel have. Now i have no active sim. It's been already 30 hours i'm without network. I'm totally frustrated with your horrible service. Plz help me sir my all bank account are connected to this number. After 90 days. I'm so done with airtel. Airtel have made my business to stop for a day. I went to airtel store, they replace my sim card with new one, but after that i am facing same issue
Number - [protected]
Name - rajeev ranjan
Reference no. [ caf] - o[protected]

I have not received fastag from airtel since 20 days and i have registered a complaint at customer care on the same. But after 20 days the remarks is that they have closed the ticket updating that the issue is resolved. However i have not received the tag yet. They have charged rs 500 for the same. I have been reaching airtel team on phone and every time they tell some reason and disconnect the call. I have been dialing for more than times and every time i have been made to wait for 15-20 minutes and has been provided additional timelines and disconnected. I am really frustrated by the response of airtel and i was to log a complaint on the same. Du to poor support from airtel i have been paying heavy fines at toll gates for not having fastag. I need a resolution for this asap. I have raised another ticket on 6th december with ticket number 4446758 and the the same was closed with the resolution that the product has been delivered, however i have still not got the fastag yet. I have been reaching the customer care number for the sixth time and there is no acceptable justification from the team. I would like to get help from the consumer court on the same.

I have recharged (Rs. 129/-) my prepaid mobile no.[protected] about 2 hours' ago.
Yet I am getting the message that "your outgoing services are stopped because of lack of balance".
I will soon complain to the higher authority if my services are not resumed
immediately.

Mrs. Meena Gadre

Dear sir, on 24/11/2019, rs. 50, 000.00 (Fifty thousands) were stolen and transferred from my paytm account by the culprit & transfered rs. 34, 965.00 (Thirty four thousands nine hundred sixty five) to airtel payment bank. This information is given by paytm cyber cell. Money was transferred in three transaction (14595 + 19950+420) as details given below.

8360768 acc. No: [protected] airp0000001 airtel payments bank limited 14595 [protected]:51:38 success [protected] banktxnid :[protected] 14383

8360768 acc. No: [protected] airp0000001 airtel payments bank limited 19950 [protected]:55:10 success [protected] banktxnid :[protected] 19761

8360768 acc. No: [protected] airp0000001 airtel payments bank limited 420 [protected]:57:08 success [protected] banktxnid :[protected] 21

I need your support and help to get my money back from this culprit. I have also lodged a complaint in the police cyber cell.

Regards,
Charan malik
[protected]
Res : 1704 yucca tower, paramount symphony, crossing republik, ghaziabad (Up) -201016

I can't use internet after 1.5 gb. Even after there is a 400 mb remaining in my account. I complained to the airtel but they couldn't solve my problem. I
Calling everyday to customer care but they always says your complain is under request and be patient
And they cut call or givesanother reason and ignore my issue. Can't use internet after 1.5 gb. Even after there is a 400 mb remaining in my account. I complained to the airtel but they couldn't solve my problem

Voice cal is not supported for me.. I talk with my friend at night. He don't recognize my voice.. There is other sound.. The sound irritate the voice.. Pls cooperate with us.. We use airtel sim since 5 years... Other no issue is there in my no.. Olesa co operate with us.. We don't talk too much in night. Mdue to voice break.. Pls help in karkada saligrama network

We are not receiving sms on our mobile phone. The sms sent by banks and other companies like otp etc are either not received or get very late say about an hour. Requested so many times on 121 of airtel but problem is not resolved. Due to this we are not able to make transactions and other work because of late sms. Despite repeated request airtel is not resolving our complain.

My phone line has been dead from 4-5 days now. Everyday i call the customer care and every time they say that they will send a technician the next day morning. But no one turns up. And i again complaint in vain. And they have refused to register a new complaint.in previous week also my landline phone had got dead for which i raised a complaint. They repaired my phone line after 2 days. And then again the landline and broadband internet went dead as described above. They are registering the complaint on the same old complaint number and have refused to even register a new complaint/new complaint number. I am fed up of them. They are not at all cooperating anyway, but will charge me for full month which is highly unfair.

Today i recharge my mobile number
Airtel giving only calling facility but they are not giving data facility. I called customer care they are told you will use internet after 3 days. So why i will wait 3 days. For this also they avoid to add extra pack day in my account. They cheet me. For this what u will do? I called so many time they also avoid this matter. I pay money it should i use internet today
Why i will wait 3 days. If i wait they are also not add extra day validity in my account. Please help me. Airtel chatted me.

My home broadband plan is 100mbps with a monthly rentals of inr 999:00+gst

But airtel provides is less than 10mbps most of the time, when a complaint is registered they rectify and i get upto 40mbps max. Have complained many times on mail and written to nodal officer/s - who calls up and empathize my case but finally they maintain a status quo.

They are not providing the speed for what i am paying nor they are changing the charges for the speed that they are providing

Sir
I'm jawarya mumtaz was using this number [protected] i have lost the sim
I'm a patient i'm in hospital with operation done to me even though i went to ur airtle office provided my document and my selfie they gave me a new sim they ensure
Me that my number ll b activate in dis new sim card they told me in 4 hours time its already a day passed my sim is still not active u people want a operation person to suffer time and again to go ur airtel store please help me out please activate my num

I am greatly dissatisfied with the service of airtel.
There are certain reasons behind that:
Unstability of 4g network
4g icon vanishes again and again.
It takes forever to recover. It's very time consuming for i am not free as you to wait for recovery.

Very poor network speed
At a time network speed was fine but now it is just zero

These were my problems which are to be solved
Please help
Thank you

I recharged my digital tv[protected] today with 520/-. Airtel digital tv have stopped the services and have asked me for service visit with additional payment. My connection was absolutely fine before recharge and was functioning well. Airtel digital call centre representative were after my life to recharge for my connection but have stopped the services and asking additional charges to make the connection functional.

My name is Jay Arvind Parekh and i am a airtel postpaid user, i have two connections of airtel in the Maharashtra circle of airtel, i had complained on 13.02.2019 for the network issue and they told that it would get resolved in 7 working days but till today thats on 05.12.2019 the issue is not resolved, today i called the contact center of airtel and spoke to a advisor named naveen from punjab location he told me that wait for 2 months your problem would be resolved so i asked him that give me refund in that case because the problem is not going to get resolved for the next two months, so he told that he cannot do anything about that so i told him that i want to speak with your manager after 10 min he transferred the call to his floor supervisor name Anu she was so arrogant i told her that why should i pay for the services that im not getting properly and i also explained her that the problem is at all the locations not about specific locations but she wws so dumb she is telling me that we cant do anything about this issue and was very rude on the call and infact raised a voice aswell due to that i told her that i want to speak with her manager so she transferred to her manager name Rohit Anand he told me as i can see there is a problem in ur connection and asked me to wait for further 48 hours so if they could solve this issue in 48 hrs why did they take 10 months to resolve it. I want a refund of all the bills that i have paid in the past 10 months because airtel has breached their commitment of providing proper network if i dont get the refund i will file a suit against airtel in the consumer forum.

Respected sir / madam

My name
Ramnath magar

This is my airtel number
[protected]

This is latitude and longitude
19.44548
75.28916

This is my address
Land23 erandgaon taluka shevgaon district ahamadnagar maharashtra 414502

We had huge network coverage problem in our area.. No network is available whole village is distracted from airtel service

We had given many complaint to bharti airtel customer desk, appellate desk, nodal desk, esclation department, grievance department, airtel gallery, customer care

But no help we are getting for network coverage improvement
Higher authorities declared new site in our area but rf team of ahmadnagar district is not coming to our location and giving false to concerned department that everything is ok

I m requesting to u sir we just want network in our area whole village and other society members are frusted we want airtel service in our area

We willing to give land for network tower on our land for better network enchance to airtel for better network

Want resolution from u r end of network coverage issue in ahmadnagar district of maharashtra state

I m attaching the images of appellate desk and esclation team but not get the resolution from their end.. We want best of best network from airtel for which it is known in world

Plz send the rf team at our location very frusted from airtel service... Bharti airtel is one of the most department who take care of customer voice

I m raising my voice from last 4 months but no resolution from airtel department regarding the network coverage i m ready to give my land for network tower installation

This is my allternate number plz call me immediately
Allternate number
[protected]

Respected sir / madam

My name is ramananad sharma

This is my bharti airtel number
[protected]

Address
Room 23 mohana, orahara, near police station rajoun district banka, bihar, 813108

Lattitude 24.96038
Longitude 87.02191

From last 1 year network is totally down in our area.. We had raised my complaint to airtel executive authority but our complaint had not register airtel employees

Please registered network complaint of our area

Send network team to identify the root cause of network coverage and tell them to resolve in urgent basis plz i m begging for the network coverage

I had esclated this matter to trai chairman dr r. S sharma and appellate department of trai [protected]@trai.gov.in

Gopal vittal sir, sanjay kapoor sir, sunil bharti mittal and rakesh bharti mittal

I m requesting to àppellate department resolve this issue on high priority basis of network coverage and give us the complaint number

Plz registered the complaint and send the team to resolve this issue on urgent basis

This is my allternate number
[protected]

I am using airtel postpaid connection since a long time but from the past 1 or 2 months, i am getting my airtel 4g speed very low. It was good before but i am not sure what happened after that. I am having lots of gb data and its keep on adding every month but i can't use it because of lack of internet speed. I am not sure what to do instead of looking for other service providers and switch from airtel to someone else to get better services.

I ported to your network and it got activated 17th november morning but gprs services did not activate. I'm unable to use any 3g/4g/2g data.

I called up the help desk and they said gprs services are not enabled. They said "we will forward it to technical team to correct it" but still now they have not done it and closed two tickets without resolving it and third ticket was supposed to be resolved on 28th november but today is 5th of december still now its not resolved nor i got any update from the team.

Ps. I have contacted airtel team regarding this through all methods (Email, twitter, call center and even airtel store) none of them seems to care. I have never in my life had witnessed such a pathetic customer service.

Below are the request numbers
Sr: 91135871
Sr: 91137481
Sr: 91137595

I am writing here looking for legal avenue because in another few days the monthly bill will come and they will ask for me to pay for the service which i never used and violating there sla. If anyone knows the procedure please help.
Thanks,
Nandan

Respected sir / madam

My name is ashok dahifale

This is my airtel mobile number
[protected]

Address
Room 2 nantur - nimba datiya, nandur nimba datiya, ahmadnagar, maharashtra 414113

Lattitude and longitude
19.20233 and 75.35976

I had not get in my area.. Everyone is frusted of network coverage in our area... No help getting from airtel department regarding network coverage

I m ready to give land for network tower installation

Please do the needful on urgent basis on high priority basis

Plz registered appellate complaint for 39 days and let cag consumer advisory group member and trai nominated person should help the person

Plz send the rf team regal team for the necessary action and plz do the needful on urgent basis

This is my allternate number

[protected]
[protected]

Respected sir / madam

My name
Gaurav ramnath magar

This is my airtel number
[protected]

This is latitude and longitude
19.44548
75.28916

This is my address
Land23 erandgaon taluka shevgaon district ahamadnagar maharashtra 414502

This is allready registered complaint number i am escalating

C4gsp[protected], cicpl[protected], cogcl[protected]

Process is too late for tower installation

Delay for paper work meeting from airtel fianance team and legal team

Airtel team had visited after checking the feasibility and optimise the network but it won't work

So rf team had approved new site on my land

Now we are waiting for next team to come for paper work

It is too delay i m not going to office for paper work plz do the needful on urgent basis

Please i m begging for airtel esclation team to do the paper work as early as possible

Allternate number
[protected]
Plz call me i want to elaborate the issue

I m attaching the email from appellate department and esclation team