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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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Airtel reviews & complaints page 427

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I
iilakkiah ilangovan
from Hyderabad, Telangana
Mar 28, 2020
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Address: Chennai, Tamil Nadu

Please find my transaction i'd[protected], [protected] it's hot unsuccessful but payment got debited from my acount 298 each time. I tried for two times. Both a time transaction failed and my amount got deducted. I want my money to refund. Could you please help me on this.

Note
Due to my emergency, i have recharged through other vendor. I want my money to refund.
Airtel customer support has been notified about the posted complaint.
Mar 28, 2020
Updated by iilakkiah ilangovan
For additional information, my recharged phone number is [protected]
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    R
    Raishma Devi
    from Udhampur, Jammu and Kashmir
    Mar 28, 2020
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    Address: 062, Indralla, Sri Muktsar Sahib, Punjab, 182203

    Sir
    I would like to inform you that i have recharged my mobile number [protected] after two months. But now there is no registered network on this sim. I want to use continue this number because it is linked with bank also.
    Please solve this issue immediately that i can use this number happily.
    I shall be highly thankful for this act of kindness
    With regards
    Anoj kumar
    Mobile [protected]
    Puk no 78713330
    Airtel customer support has been notified about the posted complaint.
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      M
      Mahi2307
      from Raipur, Chhattisgarh
      Mar 27, 2020
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      Address: Indore, Madhya Pradesh, 452001

      My data for broadband connection was exhausted yesterday and and i tried calling consumer to update the smartbyte but there was no respond after waiting for 12-14 min, i tried for around 4-5 times but no one responded. I even mailed it but an automatic mail was sent to me regarding the unavailablility. After that i tried purchasing smartbyte with airtel thanks app but it showed error (I am attaching two screenshots of different time in which i tried purchasing it) both the times it showed errors and though i had to upgrade my plan from 699 to 799 (Which you can check). The plan got updated and i got 150 gb but after sometime when i checked my data it was showing 200gb though you updated my smartbyte automatically.
      Now why would i need any smartbyte if i am updating my plan.
      You are making fool of customers.

      I need it reverted as i cannot contact airtel in any way.

      I wont be paying anything for the smartbyte because of your faulty system.

      Kindly update it.

      Landline number: [protected]

      Kindly check the attached photographs for proofs.

      Regards
      Mahendra pal singh
      Contact no:[protected]
      Airtel customer support has been notified about the posted complaint.
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        R
        Riteesh Ritu
        from Bengaluru, Karnataka
        Mar 27, 2020
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        Address: Ramanagara, Karnataka, 562160

        I can't recharge my mobile number online for almost two months now. Every time i try to recharge it comes as either recharge unsuccessful or failed. However, i am able to recharge from retail outlet mobile shop. I had approached airtel express shop twice with the issue and lodged a complaint. I even had emailed to to airtel customer care but there wasn't any prompt action. I would like to know where should i approach again with the issue. I running out of patience. I feel like throwing the airtel sim in the gutter. Once again, before i ran out of patience, i request airtel customer care through this forum to kindly resolve the issue as soon as possible
        Airtel customer support has been notified about the posted complaint.
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          V
          Vikram_jha92
          from Noida, Uttar Pradesh
          Mar 27, 2020
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          Address: H.No-627, Block-C, SGM Nagar, Faridabad, Haryana, 121001

          Dear airtel,
          I am vikram jha customer of airtel.
          I am using airtel no-[protected].
          Suddenly on 26th march 2020, my airtel sim card started not working and it shows on phone as not registered on network, after trying several times switching it on and off, it still does not work. Initially i thought it is a phone problem, but i installed a vodafone sim and it was working. Airtel guys pls resolve the issue, as i have faced a lot in this situation.
          Now this stage all airtel center are closed due to corona virus.
          My alternate no-[protected]
          Airtel customer support has been notified about the posted complaint.
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            A
            Atlast
            from Noida, Uttar Pradesh
            Mar 27, 2020
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            Address: 712201

            Sir
            I find your dth anteena is very sensitive
            Most of the time it shows b001 error
            Customer care executive only says sorry for inconvenience. They have not fixed my problem. I really regret taking airtel dth. I am old patron of dth having taken dth membership long back
            Such sub standard quality is unexpected. Every time azimuth angle of my location gets deflected and results in no signal

            Kindly resolve this issue seriously instead of expresing regret over inconvenience caused line
            Customer id [protected]
            [protected] (Mob)
            Airtel customer support has been notified about the posted complaint.
            Mar 28, 2020
            Updated by Atlast
            Sir
            Airtel DTH signal quality very poor. Your DTH anteena keeps shifting position. After some many visits by your so called "service engg" has yielded zero results. Customer care executives are busy saying "inconvenience caused is apologized". I don't know where the buck stops!. I am bit baffled by your unprofessional approach to customers

            Azimuth angle of dish antenna keeps shifting every now and then resulting in error B001.
            I appeal to authority at highest level to fix this issue instead of extending courtesy of" inconvenience for lifetime "
            to customers who end up paying for channels without services.
            Yours sincerely
            Customer ID [protected]
            Mob num [protected]
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              V
              viviz
              Mar 27, 2020
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              Address: 43/4 AMBIKANAGAR VIRGIN VILLA KESHWAPUR HUBLI, 580023
              Website: airtel internet

              Airtel internet speeds and airtel call drops issues karnataka. We are facing slow speed internet they have also said 21 days lockdown and should provide proper network and speeds who are working indoors and speeds which we are getting airtel karnataka are 0.89 mbps 4g speeds though we have given complaints and also given complaint through my airtel app no use... Plzz help
              Airtel customer support has been notified about the posted complaint.
              Someone activate in poker games through my sim or game messages comes again & again in my Airtel Sim. Therefore, kindly look into matter as early as possible. Thank you.
              Airtel speed is very bad in my town. Airtel claiming it best and charging high amount of money for their plans.
              Everyone is very frustrated. We feel regret by recharging to airtel.
              Very poor service.
              I did a recharge of 379/- for 84 days unlimited calls and 6GB data through paytm. I have to do it to the number [protected] but recharged to [protected] on March 21st around 9:04 pm. So please can I get my amount back or can the recharge amount be transferred.
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                B
                bharath tandla
                Mar 27, 2020
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                Address: By reddy colony, Kurnool, Andhra Pradesh, 518006
                Website: Airtel

                Sir, since days, the airtel network internet is not working in the apartment of byreddy colony, kurnool town, andhra Pradesh. The speed of internet results 0.1 Mbps. So bad network, i have made lots of complaints via phone, message, mail etc. But there is no response.pls kindly resolve the issue.
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                  K
                  kalyani Iyyannan
                  Mar 27, 2020
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                  Address: 636307

                  Somebody are work from home in airtel... Kindly help me for recharge or refund of rd.349.

                  Dear sir,

                  I have recharge of (399 pack-rs.50off) of rs.349 recharge on 25/03/2020 at 7.34pm for airtel apps in mobile no.[protected].

                  The amount is deducted of rs.349. And sent to merchant airtel account from phonepe.

                  I have attached details of amount deducted of rs.349 for bank a/c and phonepe. But airtel apps invoice is not shown.

                  Kindly give me recharge status of my mobile ([protected]) and if not recharge and refund of rs.349.

                  Regards
                  Kalyani iyyannan
                  Dear sir / ma'am,

                  Thank you for writing to us.

                  This is an automated response to your e mail.

                  We acknowledge receipt of your e mail and reference id for your complaint/ query/ suggestion is mentioned in the subject line.

                  Should you have any further queries, kindly write back to us using this same email id and reference number.

                  Assuring you of our best services.

                  Thanks & regards,
                  Airtel payments bank ltd.
                  Airtel customer support has been notified about the posted complaint.
                  WRR
                  Wrong mobile number ([protected])
                  Transaction id ([protected])
                  Amount (279)
                  True number for recharge ([protected])
                  I applied for broad band connection when agent visited he told me that ull get around 60mbps he asked me to make payment for connection after payment another agent visited and he told no feasibility this i say this is the worst service provider.Definetly I suggest people to not take airtel connection. No refund intiated
                  Hi,

                  I have complained on the recharge issue. But they didn't give any reply from their end. I am not sure how to proceed further. Please suggest me.

                  https://www.consumercomplaints.in/airtel-airtel-recharge-done-twice-to-airtel-pr...⇄
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                    R
                    ravir singh
                    Mar 26, 2020
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                    Address: H. No. 441 ward no. 3 Anoop Nagar Ganaur ,Sonipat ,Haryana, 131101

                    R/sir/madam,
                    I bag to say that i complaint lot of time to airtel company vide complaint no.[protected] dated 18/02/2020,[protected] dated 04/03/2020 that my postpaid bill plan 249 give me unlimited call 5 gb 4g net/month 100 sms but approximately nov.2019 to upto date no internet provide me by company. So i decided to complaint on trai. My mobile no. Is [protected]
                    Airtel customer support has been notified about the posted complaint.
                    We are spending our valuable money on site on airtel recharges and not at all getting proper service., My house is on ground floor and there is no network i. Any corner of my house. Airtel, kindly share timeline to resolve this problem.
                    I have done my board band recharge through my UPI on 20/3/2020 and the amount deducted from my bank account, but recharge not reflecting. I am asking only weather transfer my amount 943rs back to my account or reflect my data.
                    i have sent the email also to [protected]@airtelbank.com regarding my issue but havn't got any response back yet.
                    I have recharged and amount got deducted but but did not get recharged so kindly solve recharge date[protected]
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                      S
                      Surya291188
                      Mar 28, 2020
                      Resolved
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                      Resolved

                      Address: D-184, Pocket D, Okhla I, Okhla Industrial Area, New Delhi, Delhi 110020, New Delhi, Delhi, 110020
                      Website: www.airtel.in

                      I had the special pack recharge in my number of INR 449 till 10 april'2020, but they have expired my pack early on 25th march'2020 and deducted all my main balance account for voice calls.The plans says unlimited local and STD calls with roaming calls as well but started charging for voice calls on 25th march'2020. When I heard the message that I don't have sufficient balance to make call suddenly I checked my balance and found the account balance 0.00. This is a fraud done to customers by Airtel. I am using airtel for more than 6 years but now I need to move on to some other network since at least other network shows clearly the provided minutes in all recharges despite saying unlimited like Airtel.
                      Apr 1, 2020
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Mar 30, 2020
                      Updated by Surya291188
                      It's been 2 days and no response received from Airtel, no calls no msg on deduction and early pack expiry but sending message for other unlimited packs to recharge. And even you will not be connected when you try to reach customer care for clarification. Through IVR you will get amount deducted information but not why deduction took place
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                        A
                        ankitkumar1996
                        from New Delhi, Delhi
                        Mar 26, 2020
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                        Address: 11 Nalanda Apartment, vikaspuri, New Delhi-18, 110018

                        I recharged my airtel 4g hotspot 3 days back and it stopped working next day. I searched for customer care support but there is no customer care number or email id listed on the website for 4g hotspot. I am working from home due to the crucial time but had to take leave for 2 days because of it, maybe this whole week will be wasted. It costs me around 5500 for the whole week not to work. Who'll compensate that? I tried calling them on different numbers but they are not responding, i tried 9 times and waited 8-9 minutes each before the call got cut itself. I am trapped due to their worst scam service. Please help me out, i may lose my job due to them. There is no listing of any customer care number or email on google or their website. Please resolve
                        Airtel customer support has been notified about the posted complaint.
                        আমর সিম কার্ড হারিয়ে গেছে
                        Lost my sim card which no [protected]
                        Name Harshvardhan kumar
                        Near rambabu High school
                        Krishna pur po+ps hilsa nalanda
                        Pin 801302 please this no close because these days not wrong use
                        I want know the details of my number
                        Aeesha Shaike's reply, Mar 20, 2020
                        Ntg
                        I have recharged my Airtel Number using my Airtel app by ₹498, which is unlimited pack scheme. But I didn't get any cashback which you claim you will give. Why I didn't get?
                        Lucky Chourasiya's reply, Mar 20, 2020
                        I have recharged my Airtel Number using my Airtel app by ₹249, which is unlimited pack scheme. But I didn't get any cashback which you claim you will give. Why I didn't get?
                        9806110116
                        Sir/Madam,
                        I know your data entry work for homebase work type work take you 2000/- rs.Is that true.In noida or Delhi. send all details on my email Id.
                        These mobile no is [protected] call me last evening.
                        In my area Airtel Show Excellent Network Signals in His Own Airtel Site But Airtel Not Provide me Good Quality Network . Speed go up and down suddenly . I complaint but Airtel Coustomer Care Not Help to Solve My Problem.
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                          D
                          Danyash24
                          Mar 26, 2020
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                          Address: Panchkula, Haryana, 134109

                          I have paid rs.942/- on march 22, 2020 for new broad band connection. After payment, they told me to wait for service engg. And then airtel executive called me that there is not service near my residence and i'll get refund. I still didn't get service or any refund. Now the have blocked my number and no one is picking my calls. Request you to look into this and do the needful.

                          Caf number: [protected]
                          Airtel customer support has been notified about the posted complaint.
                          Air tel contact no [protected] is not receiving signals since last 5 days.l
                          I have recharged with amount 570 but still it is suspended my RMN[protected]
                          I am Ritik mishra from new delhi and my hand set was missing on 17/03/19
                          At 9:00 pm and that was theft on the place shakur basti railway station, platform no. 1
                          I have messaged for Port several times .
                          First they update it is been delayed then could not be processed.
                          I tried customer care many times they it is successful generated.
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                            S
                            Sebastian M
                            Mar 26, 2020
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                            Address: 600107

                            Hi team,
                            I have seen a facebook ad regarding airtel broadband connection, then i called the executive santhosh [protected] he said the plan is available in your 3 months plan with tax wi cost around 2828 so i said to proceed further. Then he logged in our details in the system and a message came to fill the details and for payment. I have attached the sheet and payment details also after the payment he said will provide the connection but the guy doesn't attending the phone call as well as blocked the several number. So kindly file a complain and do the needful or process the refund.

                            Thanks!
                            Airtel customer support has been notified about the posted complaint.
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                              K
                              khn naved
                              Mar 26, 2020
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                              Address: Sakinaka saivihar road, 400072

                              I want u help me doing postpaid to prepaid my airtel number become of this shutdown may be it goes further and about company is also shutdown may as leave without pay so pls help those people who facing this problem solve them
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                                J
                                Juhi Jha
                                Mar 26, 2020
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                                Address: Prasanti Vihar, 751024

                                I forget my customer id, when I type Bal 54325 then it's shows invalid, help me out, I got this msg with company
                                Dear Customer, customerID [protected] is invalid. Please enter a valid customerID, please SMS BAL [customerID]. To know your customerID, give a missed call to[protected] or call our call-center
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                                  F
                                  Fursat Ke Lamhe
                                  Mar 26, 2020
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                                  Address: 134116

                                  Have paid RS 300 for my account but it’s still not activated, it was under suspension . Pls suggest how to resolve this, made multiple attempts but not able to speak to your customer care executive
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                                    M
                                    Monisha p
                                    Mar 26, 2020
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                                    Address: #14,gopalpura kumbar street hiriyurv, Chitradurga, Karnataka, 577598

                                    I am monisha p, i losted my sim card plz block this no [protected]
                                    Mar 26, 2020
                                    Updated by Monisha p
                                    I have lost my airtel sim plz block this no [protected]
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                                      N
                                      Nishika Mittal
                                      from Bengaluru, Karnataka
                                      Mar 26, 2020
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                                      Address: 560068

                                      I am trying hard to reach on airtel from 20th march for termination of my connection due to location change. But nobody is taking up my call from past 5 days. Calling them 4-5 times in a day.
                                      Posted on social media, someone replied and said "lemme turn the table around. Bla bla"
                                      I don't know what kinda reply it was. He was not answering to my question. And moving the table on his own way.
                                      This is ridiculous.
                                      Airtel customer support has been notified about the posted complaint.
                                      Apr 11, 2020
                                      Updated by Nishika Mittal
                                      Not even a single revert from Airtel. They have generated a long bill instead.
                                      Still no update from Airtel. My internet data pacl is keen on increasing
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                                        H
                                        history tv with shivansh
                                        Mar 26, 2020
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                                        Address: Vedanta township BH 302 jharsuguda, 768202

                                        Mantosh dubey BH 302. Vedanta township. Vedanta.
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