Airtel Complaints & Reviews

Before making recharge of rs 558, i called to airtel executive to confirm about the terms and conditions, benefits of the particular plan. Airtel executive told me that new plan will start after existing plan will expire. Due to this assurance, i recharged the rs 558 plan in 77 days advance. After successful recharge of rs 558, i also got a confirmation message from airtel that, my new recharge is activated this is what airtel executive assured me as well.

But now, airtel unexpectedly ended my old plan of 558 before 77days of expire and activated my new plan (I. E. Rs. 558 plan). I called the airtel customer care executive regarding this and they are not responding me in proper manner. They are saying something differently what the executive promised me before the recharge. They also disconnecting my calls. Please help me on this as this is fraud/cheat with customers. I want all the benefits promised by airtel executive.

I have also attached the confirmation sms received from airtel and screenshot of current running plan details. You may also check the call records of your executive before my recharge regarding this.

I want total validity of total 168 days =76 days of old pack +82 days of new pack

Had an airtel sim bearing number [protected]. I recharged it today (2nd Dec) for Rs. 399 (84 days plan). Came to know later that the sim is deactivated and the number has been allotted to someone else.
Have spoken to customer care for reversal and below is the reference number of that conversation.
The request#[protected]
Have asked airtel store also but no solution yet.
Now I wanted to escalate this as this is not a small amount.
kindly reverse the amount to my mode of payment.

Mene apna unlimited pack 19 august 2019 ko 1699 rs se recharge kiya..jo 365 din ke liye tha...lekin mere purane pack ki validy 24 august thi..mujhe 1699 wala pack 25 august se lagu hoga yeh btaya gya tha...but bo pack 19 se start ho gya..plz resolve my complaint...my mobile no is [protected]..aap plz mere pack ko dekhkar aage proceed kre..mujhe bahut shi rhega

#Airtel_India

Again fed up with airtel service.

I have been recharged my number with 1699 yearly plan prior to the completion of my same existing plan 1699. After I did the validity shows only as 365 days without taking my previous balance validity days into the account.

Am already aware and done similar recharge for monthly unlimited plans before it ends and it usually sums up the number of days for the validity.

As I called customer care, they inform that yearly unlimited pack will deactivate existing plan and start from fresh.

Actually I couldn’t not find any related information in my Airtel app stating that monthly packs will add up and yearly pack won’t.

Even thou if it is so, they have to give some solution to the existing customer. Simply saying it won’t work and ur money is lost is not the solution or advisable solution. Either u must refund or extend.

Guys be aware of this scam.

This email is in regards to my airtel connection[protected]. I was in a advance rental plan rs 2499 for six months.in october my plan was ended and without any notification airtel upgraded me to monthly plan of rs 799. This is not acceptable.
I called airtel many times, however i was not provided with any resolution. I have been asked to stick at high cost plan which is not affordable for me at all.

I have requested for a disconnection on 28/11/2019. Can you please take strict action against airtel.

Can you please support me in getting a resolution on same.

Thanks
Puneet
([protected])

This email is in regards to my airtel connection[protected]. I was in a advance rental plan rs 2499 for six months.in october my plan was ended and without any notification airtel upgraded me to monthly plan of rs 799. This is not acceptable.
I called airtel many times, however i was not provided with any resolution. I have been asked to stick at high cost plan which is not affordable for me at all.

I have requested for a disconnection on 28/11/2019. Can you please take strict action against airtel.

Can you please support me in getting a resolution on same.

Thanks
Puneet
([protected])

Dear sir,

I recharged today 1699, i got validity for one year but due to this i had lost 40 days validity of previous pack.

Please credit remains 40 days back to my account.

If you are system accepting both payments i should get both validity, otherwise refund my amount 1699 immediately.

Thanks
ANILKUMARREDDY

Dear sir,
Sub: please active my number - [protected]

I was already lodge a complaint to consumer court so this is my last request to your give me my number and activated i am unable to pay this amount because i am farmer so this is big amount for me i can't afford this amount i wll pay only 1000/rs.
I am really disappointed with airtel for this as they did not bother to intimate me even through mail. Just to get new customers they cannot just ignore existing customers. I have all my banks connected to me through my airtel number. Even my bank statements go to that number. And also i have some professional connection connected only through that number. As the number is not yet allotted to any person i am sure airtel should be able to give my number back to me. Please help me to get my number back.
Cont me : name moti lal gupta-[protected] / [protected]

Hi,

Sub :my airtel number has been deactivated and please do not allotted to any other person and active again ([protected])

My name moti lal gupta. I have been using my airtel number ([protected]) past more than 10 years but due to unavoidable circumstances i was not using my number from last few months. I had used my number last was in the first week of jan. The in october 2019 i decided to use number regularly and i realized that there was no service on my phone. I immediately called airtel customer care and told them about the issue. They told me that its a you can go for airtel store and i should submit my documents to activate it. I conveyed to them that i have that number past more than 10 years so its not a new number. They did not have answer to it but they told me to just resubmit documents to the nearest airtel store and number would be activated. I went to airtel store and told the issue to the executive. But he told me that the number has been not allotted to any other person but it not in my hald to active this number. I was disappointed and asked then how could they do so.. I then tried calling that number to check who has been allotted with my number. Luckily the number was still out of service, so i called customer care again and told them that it looks like number is still not been allotted so i would wanted my number back and i am ready to submit all documents. So they told then i can go to the airtel store and submit all documents and request for a duplicate sim. But when i went to the airtel store the executive told me that number is in idle state so he cant help it.

I am really disappointed with airtel for this as they did not bother to intimate me even through mail. Just to get new customers they cannot just ignore existing customers. I have all my banks connected to me through my airtel number. Even my bank statements go to that number. And also i have some professional connection connected only through that number. As the number is not yet allotted to any person i am sure airtel should be able to give my number back to me. Please help me to get my number back.
Thanks & regards,
Attach all document
Cont my another number-[protected]/[protected]

Dear sir,

I recharged for ₹399 on[protected] and for ₹1699 on[protected], so i should have validity of around

399 plan 84 days which was valid till[protected]
1699 plan 365 days
Total it should be 449 days validity but it is showing 365 days,

Please credit remaining 84 days or refund my ₹399

If your system is accepting both payments i should get both validity, otherwise refund my amount immediately,

Even your message specifically mentioned the extension of validity. I am attaching screenshot.

Please refund my payment back.

Thanks
Abhishek chand

Sir,
I have applied for static ip after broadband installation but its been a month their no response from airtel. If i book a complaint and unless its fixed the otp shouldnt be provided. Here the technician ask for the otp to close the request right away. Please need action regarding this issue.

Account number:[protected]

Service request numbers:
[protected]
[protected]

I was a user of tata docomo when it transferred to airtel i have subscribed to airtel once i recharge in last months for unlimited plans but i didn't get internet connection for the half of the months. The day before yesterday i paid recharge plan of 199 first with unlimited plan which offered fasttag but they didn't neither recharged on my number not paid my money back. Then, i recharge for another plan of 129. Now it is running smoothly. Now i need my 199 rupees back.

Dear sir,

I recharged last week 399 and today 1699, i has to get validity on

Present 17 days
399 plan 84 days
1699 plan 365 days
Total it should be 466 days validity but it given 365 days,

Please credit remains 101 days

If you are system accepting both payments i should get both validity, otherwise refund my amount 1699 immediately,

Please refund 1699 payment back. Because it is showing 399 will active another 16days.

Thanks
Raghunatha

I was just going to attend marriage and while riding my motorcycle my phone just slipped from the pocket and when i reached to the wedding location then when i checked my pocket to call to my family member that i reached home then i couldn't found my phone in my pocket soo please help me to block this number temporarily.
Phone number = "[protected]"

Recharge transaction was failed for mobile [protected] on 18th november, 2019. Rs 399 was deducted from my bank account. But the recharge transaction was failed. We have registered complaint with airtel customer care on the same day (Complaint number conrc[protected]). But the amount is not yet refunded even after two weeks. There was no proper response from the airtel customer care.

Complaint number: conrc[protected]

I applied for a post paid connection,
After 1 hour sim was activated,
After 3 hours verification guy came to my home, he asked my information i gave to him, he asked to show electricity bill i shown that,
After 6 hours, i got an email and text message saying that your "outgoing calls has been barred and sim verification failed"

My sim no.[protected]*

Hi team,

Today i have recharged with 247 rs. Again my customized plan (246.08 rs) has changed to gujarat value lite sd pack (293.57).

This happened multiple time. Last month too i sent email for the same issue. It is really frustrating. Why i have to contact cc after recharge? Do you think i have free time to run behind cc every month?

Could you please resolve this issue asap. This is the last time.

I warn you if this issue appears again i will switch to other operator.

Customer id : [protected]

Dear Airtel

Office address:-Paramount Products Pvt. Ltd., Hosiery Complex, Block C, Noida Phase-2, Phase-2, Noida, Uttar Pradesh

Natwork not available in office basement please check and provide boosters and help us on urgent basis.

Thanks Regards
Manish
[protected]

Before making recharge of rs 1699, i called to airtel executive to confirm about the terms and conditions, benefits of the particular plan. Airtel executive told me that new plan will start after existing plan will expire. Due to this assurance, i recharged the rs 1699 plan in 21 days advance. After successful recharge of rs 1699, i also got a confirmation message from airtel that, my new recharge will be activated afrer 16th december 2019. This is what airtel executive assured me as well.

But now, airtel unexpectedly ended my old plan before 21 days of expire and activated my new plan (I. E. Rs. 1699 plan). I called the airtel customer care executive regarding this and they are not responding me in proper manner. They are saying something differently what the executive promised me before the recharge. They also disconnecting my calls. Please help me on this as this is fraud/cheat with customers. I want all the benefits promised by airtel executive and mentioned in confirmation sms.

I have also attached the confirmation sms received from airtel and screenshot of current running plan details. You may also check the call records of your executive before my recharge regarding this.

My outgoing service is barred since yesterday though i have enough balance and validity. I bought this sim/number ([protected]) on 2005 and never switched to postpaid or any other networks.

When i enquired with airtel, they said my outgoing service is barred due to document verification (Seems fine since 2005) and they have not informed this in prior notice. Its been very difficult for me that i'm in remote place and it's frustrating a lot.

Also they are not ready to extend my validity period during these barred days and i had very very worst customer experience with arif from airtel. Even he is not providing his last name for my reference call.

I have done a wrong payment to another number, so please cancel the prepaid pack and refund my amount as soon as possible, i have done a prepaid pack of amount rs 399 to a number in my airtel app from phone pay, so for this mistake i want to refund for this issue and cancel my preponed pack of rs 399 as soon as possible.
Hope u will refund my amount
Thanking you