Airtel Complaints & Reviews

Dear sir,
I have recharged for 1699 on ([protected]) on 30/11/19 and there was ongoing plan of 509 which has validity of 22 days left and after recharge i received message from company that my 1699 plan will get activated on 23/12 of which i have a proof
But it activated today itself and company has discontinued my 509 plan also which is a breach of trust and fraud they took money from me for services and discontinued my plan in middle please take action against them

My airtel dth customer i'd is [protected], paid 3999 via internet banking and due to some reason cancelled the order and it's been more than 20 days now yet to get the refund. Today i called airtel customer care and they are telling refund is already made and without completing the conversation he disconnected the call.

Please help me to get my refund and request to raise a complaint against airtel dth service.

I had takenairtel broadband service with landline connection last aug2018 and paid the subscriptions for one year in advance. My a/c no-[protected]andtelephone no-[protected]. And this year on may 16th 2019 i went to usa and returned only on 25th oct 2019 only. Before going to usa i called your cutomer careno-[protected] and told them to disconnect my broadband and phone connections and they promised to comply with my request. After coming back mybroadband &phone were not working. When i contacted airtel, they asked me pay for the month of sept due also and i told them that without using the phone and broadband how can i pay for sept since i was in usa. The lady who talked me and asked me to pay for nov 2019 and i paid that amount of 1099/-on 30/10/2019. And your airtel people daily contacting me to pay the balance amount and did not restore my phone and broadband connection. This month also they have send a bill for dec aith sept bill amount. This is very unfair and so i have got all the records of your airtel misdeeds and i am going to the consumer court to solve the issue.in the meanwhile you can permanently disconnect my broadband &telephone connections. Let us fave this in consumer court. T. K. Kishore

I would like to draw ur attention regarding network issue facing since last 3-4 month in our area, as you are well aware that north eastern electric power corporation (Neepco ltd.) one of cpsu of govt. Of india is executing kameng hydro electric project-600mw in state of arunachal pradesh in west kameng district. The main structure of this project i. E. Dam is located in bichom village about 15 km downstream side of nafra town, west kameng, a. P.-790001. About 1000 to 2000 personnel (Engineers/officers, workmen etc, people of village) from various states of india have been posted here and are enggaged in construction work of the project, one of the airtel tower installed at top of the hill near bichom r & r village is in very bad condition as its network had been disappear since the main telecommunication service was your network by which people use to connect with their families. But it has been noticed that from last 3 to 4 month your network has been in worst condition, we have lodged complained so many times to restore your service but no any major action has been taken up yet due to which everybody is suffering a lot. As such consideration the difficulty of the people stationed in this remote location, your kind intervention for early restoration of the same is highly solicited.

Airtel isn't allowing to recharge unlimited plans declining advanced recharges.
What the # you're.
Also isn't refunding our declined balance. Cheaters. Many times activated unwanted vass. Unwanted charges from nothing. It's 1.4gb=987.87766555 mb data. They show fake usage. I have calculated with many apps, even in android and ios inbuilt data usage, many times.in case of jio it gives 1.5gb=1.35466666gb data vodafone & idea gives 1gb =892.4355555 mb data. Guess how they are cheating. Here biggest cheater is airtel.
All are cheaters. But airtel is biggest cheater. Bsnl gives true usage of data 1gb=1gb. But it's services are not ok at all the location. All the cheaters are common, day by day all their services are being degrded. No one is giving priority to the solutions. But they are prioriting in money. Check that as the data is getting consumed your speed will getting slow followed by validity of plan. If you call them they all will humour like internet settings, using two sim card. Place our's sim card in slot 1. Clear cache, cookies, turn on data roaming for all network, upgrade software, change or replace your sim's cards, replace or upgrade your handset, upgrading networks in your location. Do you know why they're doing so? Because
1. You will lost thinking and discussing for
The problem yourself.
2. You will be busy in thinking
3. You will think it is ourselves only
Problem.
4. Give statement that everything is ok
From our side may be your handset or
Sim problem it is.
5. Due to much more users is accessing
Internet content in your area.
6. Company want to keep us stay with
Them only.
7. Same time at same location you will
Find postpaid are getting much more
Faster speeds based on their plans.
8. Never trust with their customer care
Executive as they always want convince
And humour you.
All the above given of formalities doesn't depend upon you but all are companies itself created obstacles. And do you know all these are against net neutrality rule set by trai (Telcom regulatory authority of india).
No one is following them. If you want to complain then use HTTPs://WWW.consumerhelpine.gov.in the right portal for quick complaint solutions.
Thankyou,

Hello sir/mam i want call details of my airtel mobile phone number [protected] pls give details in my email. [protected]@gmail.com i want call details because someone is calling unnecessary so i want to know that who is he pls give me immediately so that i could know about him that who is he my name is surya kant add. Rigdapur uparadaha baraut handia prayagraj

I am looking to transfer my Airtel prepaid sim ownership to my son. I visited the Airtel customer care center in Kalidasa road, Mysore, Karnataka for the purpose. I was told that I need to convert it to postpaid to do so.

This is a very strange requirement and definitely not customer friendly. I guess I will have to move to some other operator.

Hello
This is to inform you tht my tata docomo sim got deactivated in may2019.
Amd since then i have been trying to reactiavte it.
But the tata docomo centre is closed and i hv no way to file my complaint.
I want to check if my no. Is not realloted.
It was a prepaid no.
I need the same no. As it had all my contacts and accounts attached to it
Kindly do the needful.

Dear sir,
I have been an airtel prepaid customer for many years but i have not been able to make a call or sms to any number except 121.
I have complained many times and many times the complaint according to airtel store team gets resolved but in reality its the same situation
Then a customer care officer suggested faulty sim.. I swap my sim 3 days ago but still same problem persists. I cant make aby incoming outgoing calls or sms automatically disconnected & calls not connect within 10 sec.. However my incoming sms and calls are working fine..

My mobile no - [[protected] ]

The customer care just does not know whats the problem and what could be the solution.. They hang up many times.. I have visited the airtel store also but there also no one know the solution to my problem. One of them did profile reset still nothing happened.
I want an action to be taken immediatly.

Regards,
Yogesh

I bought a new Airtel SIM card.I also recharged the card soon after buying. But the SIM is not activated. When I tried to call using that SIM it says that the outgoing services are expired. I am not able to call the customer care also.
Mobile No: [protected]

Problem has come in my Airtel DTH box Problem is not able to be resolved, I call customer care for 4 days but they are not able to sort out my problem, my TV is off for 4 days, they will do it in 24 hours But my problem is not sorted out yet, the problem is in the DTH box

I got a call from this number +[protected]. She started asking my details and when i did not speak for few seconds, for some reason, she called me "bevakoof" and abused me saying bevakoof muh mai awaaz nahi hai kya and cut the call.

I request that such spammers should immediately be reported for irritating people and using bad words. As soon as spam is reported against a number, it should be looked on to and blocked completely.

Hi,
Fake bills extra charges #airtel
Being a big brand you people are loosing your trust from your respective customers. I am using #airtel for past 13 years. I have 6 postpaid and prepaid connections of airtel. Every month i have to call you people for rectifying my bills. N every month the postpaid bills amount gets increased due to your value added services or by showing some dupe charges which you people don't even have an explanation.
I can't take this # for a long hence filling a consumer court case against #airtel..

I have the transaction statement from you people and that would be more then enough for the case.

Thanks, pathetic custumer care service.
#airtel sucks

On 26/11/19, i recharged twice by mistake on my mob. No. [protected] by rs. 129 & rs. 448 for 28 days & 82days respectively. On27/11/19, one exe. Of customer care namely piya lnformed that i get the benefit all money as per pack but today another exe. Mousumi & sr. Exe. Told that rs. 129 will be forfeited. I"m requesting you kindly look into the matter & extend my validity period for rs. 129, thanks.

Respected sir/madam

There is no network available in my village since last 3 days.

4g is not available.
Only 1-2 signal bar is available some times of 2g network.

Not able to outgoing and incoming calls.
Not able to use internet.

Before 3 days network is good, but since last 3 days no network is available.

All airtel customer are suffer from this problem

My contact number is - [protected]
Alternate number - [protected]

Airtel customer care executive said that your network team takes 2 months to solve this issue. Plz see into this matter.

No service is showing from last 1 month. same happened before but i changed my sim and took new sim with same number. but again i am facing this problem.it started with no message was delivered and then it shows no service constant. sim is working as i can use upi with this number. i have tried all the tricks but none are working. please help as i am very very dissapointed with airtel. i had also complained once but till date i didnt get any solution nor any response. very bad

I have left a home in bangalore and moved to a new location. The bangalore place has broadband registered on my mail and phone. All, i want to do is either disconnect the connection or move it to new details so that billing details can not reach me anyhow.
But with airtel why is it not easy?

1. I tried airtel app both online and app versions. They give me an error onto updating the email address
2. Mobile number is unchangebale as per the app
3. Dont even get me started on the automated customer service. I tried so many times to speak to a technician but every damn time i hit the automated response with obvious obvious answers to follow.

Why the heck does it have to be so difficult.

And of course there is not easy way to get out of it and close the connection. I need urgent assistance. And dont you dare to specify app/web options again. I would like to speak with a human who can understand the situation for once.

Worst service ever!

Hi
I am subhendu pal husbend of dipanita pal who is owner of the number ([protected]). Today around 12:06 and 12:47 i have twice tried to recharge airtel ir pack of 1499 for country of malayasia from your official site https://www.airtel.in/ , both the time at end it shows transaction failed although both the time rs 1499 deducted from my account. Following are details of two transaction. 1st time i have used google pay (Upi transaction)
And second time i used my icici bank debit card ending with the number 7819, here are transaction reference

1. upi/[protected]/test payment/airtel. [protected]@mairt/airtel payments/2. vin/bharti airt/[protected]/[protected]/
I have attache google pay reference receipt for my first payment
Please refund my 1499+1499=2998 rs as soon as possible.
My contact no is [protected], please note as i am travailing i may not be available by phone until from 28th nov to 2nd of dec 2019 but i may be available at email ([protected]@gmail.com).

I have recharged my mobile number
[protected] through net banking for rs. 199 on 25th november 2019 and received an sms with transaction reference, recharge done on[protected]:17pm, mrp:rs199.00, gst 18% payable by company/distributor/retailer, transid[protected]. To check your balance, validity, call tariff and best recharges, dial *121*51# or download airtel thanks app, click www.airtel.in/5/LBNV and airtel1/del/prepaid txn#....

I am working as branch manager in the new india assurance co. Ltd., at shoranur: 679 121 (Kerala). For the past two weeks, customers, agents, friends & relatives are complaining that they are not able to contact me over phone. Most of the time, they will hear that my phone is out of coverage area.

What is the reason? But my mobile phone indicates full tower location in office. If the problem continues, i will port my number to idea/vodofone or geo very soon.

Please note that there are 3 airtel prepaid connections in my family:

1. [protected] (Sudheep. N. K.- self)
2.[protected] (Preeja. M - wife)
3.[protected] (Sanoop lal. S - son)

All the 3 connections are using with unlimited plans.

We request you to urgently look into the matter and arrange to resolve the issue immediately.

Thanking you,

Yours sincerely,

Sudheep. N. K.
Branch manager,
The new india assurance co. Ltd.,
Mannath building, ist floor,
Near canara bank, main road,
Shoranur : 679121
Mobile: [protected] : land phone:[protected]
E mail: sudheep. [protected]@newindia.co.in