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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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M
Manmohan Kumar Sharma
from Delhi, Delhi
Nov 20, 2019
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network issue and ping problem

Address: Polytecnic, ward no.- 34, pincode .- 852201, kailashpuri, saharsa, bihar, Saharsa, Bihar, 852201
Website: Specially in Pubg mobile. And all other social media sites

Sir in my area or in my home the network connection is very. Whenever i play pubg mobile or any other social media sites the network connection is very bad. The ping of Airtel is always high. And i complined many times in Airtel customer service but my problem is not solved. So i am requesting to you sir please solve my problems....
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S
Subham Bhatt
from Patna, Bihar
Nov 20, 2019
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Address: Hazaribagh, Jharkhand, 825301

I have a problem that my internet of my airtel is not worrking properly from two months... I complained several times on customer care services but they are only just give a same statement that we are resolving your problem... But the problem is not fixed... And within 1 week fix my problem otherwise i will not use my airtel sim...

Plz solve my problem
Airtel customer support has been notified about the posted complaint.
Please allow my all calls and remove my
DNT I want to allow all calls my mobiles
Sir my sim is not working today. My mobile number [protected]. Sir, I'm also virefy my sim in 4G headset In yesterday. My sim card not available the network
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    Neeraj Raj14
    from New Delhi, Delhi
    Nov 20, 2019
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    I recharged for [protected], 558 (3gb per day, 82 days) from the airtel app (50 rs coupon applied) so 508 was deducted from the account, but recharge failed. The transaction happened via citrus pay gateway.
    The transaction id is:[protected].
    Kindly look into it.

    I need to get the complaint to 350 characters which is mandatory it seems, so i am just typing this in.
    Airtel customer support has been notified about the posted complaint.
    Network in not working . It's really too slow I want to port it
    Hi sir i am using Airtel mobile number 8 month no incoming call and massage lot of time i visited airtel store and customer care but no my issue still there 8 month no incoming call
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      A
      Aroonalok Pyne
      from Hyderabad, Telangana
      Nov 20, 2019
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      Address: 560103

      I ported my sim from airtel delhi to airtel bangalore circle last week in bangalore. I am travelling. The old sim stopped receiving signal yesterday while i was in hyderabad. So i inserted the new sim, which is now receiving signals. However i am unable to get any calls, sms, important otps. I am travelling from hyd to new delhi. I even recharged for ₹100 but in vain.
      Airtel customer support has been notified about the posted complaint.
      This opreatr not help me and debit my account 45 rupess

      missing important calls and otp after porting - Comment #3589022 - Image #0
      Dear Sir/Madam.

      This is for your kind information that my Handset lost on the way Mobile No- Is [protected], please block my sim card as early as possible.

      Ashish Kumar Agrawal
      Rathapara, Tarbha
      Dist. Sonepur, orissa
      pin-767016
      Mob-[protected]
      मुझे इस [protected] से [protected]नंबर से किए गए सारे कॉल रिकॉर्डिंग चाहिए वॉइस रिकॉर्डिंग मेरे लिए बहुत ही जरूरी है
      I converted my airtel prepaid to postpaid account . Security deposite was asked by the reprensenfarive of Airtel and accordingly paid by me . When i asked to refund the say thereis no any security deposite in your account, however they agreed to refund the excess bill amount .
      kedar jha's reply, Nov 14, 2019
      Not yet resilved .
      Hi I am living in Chennai, kundrathur, ..here the network is alternatively changing to 3g and 4g so I can't play pubg...in 3g no internet is available ...while 4g gives 3g speed internet so please do something
      I have called many times to Airtel on 121 for disconnect my Airtel connection but their have no reply n disconnect my call further reason all costumer assistant manager are busy and disconnect call.
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        R
        Rajeshwari Gangadhar
        from Bengaluru, Karnataka
        Nov 20, 2019
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        I had recharged 499 airtel pack two days before only. Internet was very slow and today its not working only if i try to browse, links are not at opening and unable to download n upload. Why very often i face this issue and i guess this is the third compaint m raising for the same issue. For few days net speed will be very good and then it ll stop working only. Hope issue will be resolved soon.
        Airtel customer support has been notified about the posted complaint.
        Please send the receipt for the e- payment on email regularly
        I have register for DND on 27/07/2018 with registration no. S[protected].
        I am still receiving lots of sms and calls. I have call customer support lots of time and nothing happen to my request.

        internet pack not working - Comment #3589190 - Image #0
        I recharged last night of Rs 129 to [protected] (Airtel). Balance deducted from my account. in the client mobile message displayed of 129 success
        but Calling is not in process.
        Please help me
        My wife love anader persone in her mother mobile number and she black Male devorce for me and black Male to me
        Mampi Sutrpdhor's reply, Nov 14, 2019
        Amar bou tar Mayer mobile thake onnn chaler sate prem korche are amake sudu voi dhakache ami tomai devorce dabo
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          S
          sanuj kumar bansal
          from Delhi, Delhi
          Nov 19, 2019
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          Hi,
          i received a 50% usage data sms and after 5 min. later a sms pop up of 90% usage bt i only download a pic and use whatsapp.
          After that when i call to customer care about this, he did not listen my problem instead giving me his false advises and excuses like see everything in low quality, download in low quality and when i tell him that i know this and again tell him my exact problem, he gave me excuses and didn't try to listen my problem.
          Airtel customer support has been notified about the posted complaint.
          I am unable to see my customer ID at the bottom of the channel view. Is there any way that someone can please share customer ID for the VC number[protected]
          Recently shifted to Neeladri road, Electronic city phase 1, Bengaluru, and I am not able to make calls or use data indoor and the tower signal is completely zero. Raised multiple queries and complaints and there is no update on any of the complaints.
          My Airtel mobile recharge money data not use proper my internet speed slow very slow last 3 month. please solve it in improve your 4G services.
          Is this a joke? When I regularly recharge and keep minimum balance in my card, how can the sim be deactivated or whatever. I request you to immediately solve this issue as every other thing is linked with this number( [protected])
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            S
            Shaurya Sahu
            from Mumbai, Maharashtra
            Nov 19, 2019
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            Address: Church Road Mahavir Mandir Chowk, Ranchi, Jharkhand, 834001

            Airtel's internet is very bad the customer care says it will take more than one month to work
            I said I use two numbers and pay an approximate amount of 700rs per month for internet which I'm not willing to pay anymore and I said that I want to Port my num and the representative said that to Port you num you'll have separate you number because it is in a family plan and you'll have to take a new plan of 499 but you can discontinue it after one day and you'll be charged 20 RS for one day.+you outstanding amount of 750 approx.
            Airtel customer support has been notified about the posted complaint.
            Nov 19, 2019
            Updated by Shaurya Sahu
            750 for the 117gb internet that I was unable to use
            Nov 19, 2019
            Updated by Shaurya Sahu
            They are saying that I'll take 15 days time to deactivate one of my numbers and then only after address verification and presentation of id proof photo and adhaar card all of which I have already done to get a postpaid number with Airtel will they let me port my number, at the time of getting the postpaid connection they never mentioned all these conditions they said just come in and put in a request and it'll be done but only after three months
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              K
              khanshahbaz
              Nov 19, 2019
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              Address: J-5 J EXTENSION PART 2 STREET 12, 110092

              Hello,
              Im feeling very disappointed from your bad behavior of your sales employes in new delhi. I was really interested to install broadband connection with landline phone of airtel. Regarding this i got a call from one of your sales executive naming praveen yadav having mobile no : [protected]. He noted my address along with my mobile no. He said my executive will reach you to see your address and will tell you that its possible to install wireless handset or not. Later on i said first send him here to see the place then tell me plans so he just abuse me and disconnect the call. I have tried to call him back but he didnt picked it. Kindly take strict action against him if you will not do so i will lodge a complain against airtel company. Hope i will get a quick response from your side. I want his and airtel apology as soon as possible.

              Regards
              Shahbaz khan
              +91-[protected]
              J-5 j extension part 2
              Laxmi nagar delhi 92
              Airtel customer support has been notified about the posted complaint.
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                N
                nikhilkumarkha
                from Kolkata, West Bengal
                Nov 19, 2019
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                Address: 59 feeder road, 700120

                Sir, my mobile no [protected] deactivated by airtel on 6th nov 2019 for upgradation of sim card. Airtel ratail store ganesh chandra avenue at kolkata issued me a new sim card and told me it will start working after 6 hour but same was rejected due to father name recorded kumar kha inplace of niranjan kumar kha. This mistake done by airtel staff only because during porting from bsnl to airtel they entered wrong data. Aadhar card submitted which recorded correct information. Please do needful.
                Latter airtel conver my pre paid connection to post paid which is more costlier than previous. Due to this conversion i lost one year unlimited talk time which was recharged just two months before. This process was done by airtel with out any consent from me to resolve this issue. They told me with out this conversion from prepaid to post paid, correction of father name is not possible. It is totally unethical business culture of airtel. Please rectify the same at the earliest to avoid monetary loss.
                Airtel customer support has been notified about the posted complaint.
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                  B
                  bhavith kumar
                  from Bengaluru, Karnataka
                  Nov 19, 2019
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                  Address: #500 unicorn house,amarjyothi layout, domlur,west wing road,banglore, 560071

                  Dear team,

                  I would like to inform you that we have an issue with the airtel connections.

                  We had given 16 airtel sim for cancellation on 31-jan-2019. Airtel enterprise team have cancelled our 01 numbers in the same time another 15 numbers one month later, and they have charged for that particular period and the difference amount for that one month rs-7023/-. We have asked for the waiver for that particular month and they accepted for the waiver and we have the email conversation regarding this issue.

                  They have promised to give waiver but that balance is reflecting in our bill.
                  I have attached old conversation mails for references, kindly go through this mail and take this concern to the next level.

                  Help us with the waiver amount since this is not an small amount.

                  Regards
                  Bhavith
                  [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    Ravi Kumar T
                    from Hyderabad, Telangana
                    Nov 19, 2019
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                    Address: Ranga Reddy, Andhra Pradesh, 500049

                    Dear forum,

                    I have been using airtel postpaid mobile connection for quite long time now and have requested airtel to provide 4g internet connectivity. They have initiated it and started charging ever since. But i am not able to browse internet on my phone. To fix this, airtel has changed the sim and said that the connectivity will be restored. I have raised the first complaint on 28th of october and it is 19 business days since the complaint is raised and no fix to the issue was provided till date. Each time i approach them over the call center, they just keep passing the call from executive to supervisor and floor manager and just give false promises but no resolution to the issue. I am being charged for 4g connectivity for more than a year but i was not able to use the airtel's 4g connectivity not even once. It is very distressing and depressing feeling that such a telecom gaint is taking days and days to resolve and none of the superiors is taking the issue seriously. I need the connectivity to be set at the earliest.
                    +2 photos
                    Airtel customer support has been notified about the posted complaint.
                    Dec 17, 2019
                    Updated by Ravi Kumar T
                    Dear Forum,

                    It has been 27 days now, and Airtel did nothing to resolve the issue. Over to that they have closed the ticket with a random status and did not even care to confirm with me.
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                      P
                      Praveen2802
                      Nov 19, 2019
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                      Address: 560048

                      I had disconnected the airtel landline and broadband connection 3 months ago, with customer care confirmation on disconnection. Then came to abroad, today i just checked airtel bill, it was showing rs. 4, 748.08

                      It was shocking and total surpise, as i was paying regularly, in the past. Thought may be last month bill is pending but, my monthly bill was rs.1650.

                      Then i logged into the account and checked, it is showing connection is active!!!.

                      While disconnecting airtel customer people called me continuously asking reasons for disconnection and asking if i can give this connection to anyone else!! I explained them every time, i dont need it. I got firm confirmation of deactivation.

                      Now the situation is totally different!.
                      Airtel is stealing our hard earned money for no reason!
                      I want to fight against this exploitation! Kindly suggest, how can file case in the court against this corporate mugging by airtel
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                        A
                        aditya pandu
                        from Ongole, Andhra Pradesh
                        Nov 18, 2019
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                        irritating airtel

                        On november 18 i called twice for updateing my mail id with mobile number and selected for english language option but they are speaking only in hindhi and they transferred my cal without informing me 2 times even they dont know english
                        And
                        I called agian to them at 7:18 pm regarding this and i asked him very clearly bug he is confusing me i repeated my question so said wait for 1 minute and put me on hold and suddenly released...
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                        M
                        mtabish97
                        from Pune, Maharashtra
                        Nov 18, 2019
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                        Address: Pune, Maharashtra, 411057

                        Hi, I am using airtel prepaid number [protected]. I did port conversion recently from Idea to Airtel network. Post which i am unable to do recharge from any of the below modes, my airtel app, paytm, online recharge websites.Please address this issue.
                        I have also contacted your customer care and each time they hear my issue and then disconnect the call.
                        I have also tweeted this issue and they tell me that have initiated a refund but I want a resolution on the same.

                        Thanks,
                        Tabish
                        Airtel customer support has been notified about the posted complaint.
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                          R
                          Ravisagar3108
                          from Mumbai, Maharashtra
                          Nov 18, 2019
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                          Sir

                          I have repeatedly call from No. +91 [protected] since last two days, almost 35-40 calls. If i receive the call there is no response from that side. I sent a message stating that I will report to police about this number, even he calls every 10 min.

                          kindly take action against that number and help me
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                            R
                            Rounak Mohanty
                            from Balangir, Odisha
                            Nov 18, 2019
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                            We have been duly making payments for airtel postpaid through neft. But they still claim that we haven't made any payments and thereforehave snapped our connection. This kind of harrassment has been done for a number of times. We mailed them and attached a proof of payment. But still we don't find any action from their end.
                            They are imposing to make payments through airtel payments bank app.
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Shailesh Salian
                              from Pune, Maharashtra
                              Nov 18, 2019
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                              Address: Thane, Maharashtra, 400604

                              Hii Airtel,

                              One of my tata docomo number has been deactivated and now i need to activate the number as it is linked with my adhaar card .i am using the airtel since many years also i need swith my tata docomo number with airtel

                              The old deactivated number is [protected]
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                                D
                                dipesh goswami
                                from Delhi, Delhi
                                Nov 18, 2019
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                                They offer extra data and bonus data, which appears in airtel app but cant be used, its just fake. They are fraudsters, fake schemes and fake promises. They shows advertisement of extra 32 gb data which appears in app but u cant use it.in post paid connection they offer you extra 20 gb or more for some months which they deduct even when you dont even use.
                                Airtel customer support has been notified about the posted complaint.
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                                  @tul1
                                  from Noida, Uttar Pradesh
                                  Nov 18, 2019
                                  Resolved
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                                  Resolved

                                  Address: Nand bag indore, Indore, Madhya Pradesh, 452015

                                  Hello,

                                  My mobiles net & call services has been blocked by Airtel. I was trying to register the complaint via Airtel customer care and they were refusing the request.

                                  The problem was started from the early morning of the day. When I was trying to call on one of the number I saw that there is no call services available on my no. And I got the notification like phone services blocked, voice services blocked.
                                  For this problem I contacted to customer representative and Digvijaya sing senior supervisor but they refused my complaint against such issue and they did not registered the complaint. They only suggested to replace sim card but the card is without scratch. It look like new.

                                  Kindly help on this.

                                  Me be the reason blocking voice services is too many complaints against Airtel about there services. I was facing problem s like data lost, net slowness, voice /call recording on my number etc. That's why they blocked my service.
                                  Nov 19, 2019
                                  Complaint marked as Resolved 
                                  No email, no details of resolution, no info of status of sim on email or screen shot, provided by them only said that replace sim in Airtel gallery.
                                  Airtel customer support has been notified about the posted complaint.
                                  Nov 19, 2019
                                  Updated by @tul1
                                  Why this complaint marked as resolved?
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                                    pratyush pratyay
                                    from Delhi, Delhi
                                    Nov 17, 2019
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                                    Address: Manjunath nagar, raghuvanahalli, kanakpura main road, 560062

                                    From past 4 months I am complaining on internet speed issue for my Airtel 4g sim card on Airtel customer care, despite of that no action has taken place. They use to say it'll be solved keep patience, am i giving money to keep patience for this type of internet speed. They call it fastest network in India, i don't know on what basis. Many complaints are also lodged from my side, but no action has taken place. I'm using my 4g sim card and getting the speed of 2g. This situation is ridiculous. Kindly help it out.
                                    Airtel customer support has been notified about the posted complaint.
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