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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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Airtel reviews & complaints page 430

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N
Nandan G R
from Bengaluru, Karnataka
Dec 5, 2019
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Address: 560035

I ported to your network and it got activated 17th november morning but gprs services did not activate. I'm unable to use any 3g/4g/2g data.

I called up the help desk and they said gprs services are not enabled. They said "we will forward it to technical team to correct it" but still now they have not done it and closed two tickets without resolving it and third ticket was supposed to be resolved on 28th november but today is 5th of december still now its not resolved nor i got any update from the team.

Ps. I have contacted airtel team regarding this through all methods (Email, twitter, call center and even airtel store) none of them seems to care. I have never in my life had witnessed such a pathetic customer service.

Below are the request numbers
Sr: 91135871
Sr: 91137481
Sr: 91137595

I am writing here looking for legal avenue because in another few days the monthly bill will come and they will ask for me to pay for the service which i never used and violating there sla. If anyone knows the procedure please help.
Thanks,
Nandan
Airtel customer support has been notified about the posted complaint.
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    A
    AshokDhaifale
    from Mumbai, Maharashtra
    Dec 5, 2019
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    Respected sir / madam

    My name is ashok dahifale

    This is my airtel mobile number
    [protected]

    Address
    Room 2 nantur - nimba datiya, nandur nimba datiya, ahmadnagar, maharashtra 414113

    Lattitude and longitude
    19.20233 and 75.35976

    I had not get in my area.. Everyone is frusted of network coverage in our area... No help getting from airtel department regarding network coverage

    I m ready to give land for network tower installation

    Please do the needful on urgent basis on high priority basis

    Plz registered appellate complaint for 39 days and let cag consumer advisory group member and trai nominated person should help the person

    Plz send the rf team regal team for the necessary action and plz do the needful on urgent basis

    This is my allternate number

    [protected]
    [protected]
    Airtel customer support has been notified about the posted complaint.
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      G
      GorkshaFunde
      from Mumbai, Maharashtra
      Dec 5, 2019
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      Respected sir / madam

      My name
      Gaurav ramnath magar

      This is my airtel number
      [protected]

      This is latitude and longitude
      19.44548
      75.28916

      This is my address
      Land23 erandgaon taluka shevgaon district ahamadnagar maharashtra 414502

      This is allready registered complaint number i am escalating

      C4gsp[protected], cicpl[protected], cogcl[protected]

      Process is too late for tower installation

      Delay for paper work meeting from airtel fianance team and legal team

      Airtel team had visited after checking the feasibility and optimise the network but it won't work

      So rf team had approved new site on my land

      Now we are waiting for next team to come for paper work

      It is too delay i m not going to office for paper work plz do the needful on urgent basis

      Please i m begging for airtel esclation team to do the paper work as early as possible

      Allternate number
      [protected]
      Plz call me i want to elaborate the issue

      I m attaching the email from appellate department and esclation team
      Airtel customer support has been notified about the posted complaint.
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        T
        Thoufeeque VT
        from Kasaragod, Kerala
        Dec 5, 2019
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        Address: vanchikappara house alapara p.o kottayam, 686544

        In my location their have 100%4g network but have 95-110dbm network speed only so please boost tower signal or please provide higher speed. I contact them yesterday and they said wait for 4hr and after the same issue i faced. And mostly in evening almost 7pm to 10pm network became slower than slower. I need network strength at least below 80dbm or near to it. I need speed network always in airtels add they say they have fastest network but here full range with 4g i have no speed and always facing troubles when i play online games and watching vedios. Please resolve my problem
        Airtel customer support has been notified about the posted complaint.
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          P
          pradyumna soodana
          from Channagiri, Karnataka
          Dec 5, 2019
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          Address: 571234

          On 2 nd dec2019 i recharged airtel numbers, and out of 8 recharge 3 was successful and rest 5 were failure (Transcations failed) but now amount is deducted for all 8 transcations, so pls do look and follow up soon n refund the amount,
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            S
            Ss2101
            from Kanpur, Uttar Pradesh
            Dec 4, 2019
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            Hi my no.[protected]. I have done a international recharge of 1255 rs of 10 days validity for usa country on 23 nov.19. The recharge is not activated. I complaint about it on same day with complain ref. No. Cbnrd[protected]. They still not resolved it. Now i am back in india and today i complain them to refund my money. They didn't register my complain. I want my money back.
            Airtel customer support has been notified about the posted complaint.
            Dec 11, 2019
            Updated by Ss2101
            Hi can you tell me the status of my complain.
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              V
              vicky rajan
              from Mumbai, Maharashtra
              Dec 4, 2019
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              I recharged with full talk time which gave me 1gb data for a period of 42 days...without me using it it's getting deducted every day.i always check the balance when I've switched the data off...the usage shown is always more than what i ve really used.after a few minutes when you are checking the balance again, it's reduced by an another 50 mb(even when the data is off)...you just spend two minutes on YouTube and check the balance..it's getting deduced by an another 100 mb..they are deliberately doing it so that they can eat on the main balance once the data plan that you ve opted for finishes...so their main aim is to quickly finish the data that is coming with the plan.once it's done they get to your main balance and start feeding on it.despite numerous complaints i ve not met with a satisfactory reply..it's a theft right under your nose and u ignore it thinking the amount is not big..but your inaction only encourages them to repeat this again and on a larger scale..don't know if there's any use of complaining here .but i will lodge it on other forums as well.
              Airtel customer support has been notified about the posted complaint.
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                V
                venkatachalam k
                from Coimbatore, Tamil Nadu
                Dec 4, 2019
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                Address: Coimbatore, Tamil Nadu

                I am having 3g cell phone. Due to the message from airtel to migrate to 4 g sim i changed my sim card from 3g to 4 g from 21.11.19. Whatapps is not working from the date of changing ie from 21.11.19. I request you to arrage to connect the internet in my cell. I have already made a compliant on 23.11.19 from thudiyalur - coimbatore airtel office but till date not resolved
                Airtel customer support has been notified about the posted complaint.
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                  K
                  Kishore Kumar
                  from Bengaluru, Karnataka
                  Dec 4, 2019
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                  Address: 560017
                  Website: www.airtel.in/bank

                  Hi
                  I have opened aitel bank account and deposited rs.1327. When i am trying to withdraw they are saying that my account is not active. When the account is not active then how did they accept deposit?

                  I went to airtel store. They told to send mail. Then i have sent all documents to them but still they are not activating account.

                  Please help.
                  Regards,
                  K. Kishore kumar
                  Airtel customer support has been notified about the posted complaint.
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                    Y
                    Yogeshwar chaturvedi
                    from Mumbai, Maharashtra
                    Dec 4, 2019
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                    Address: airtel mumbai, Thane, Maharashtra, 401105

                    Refund required in my bank account from which money got debited for 2 failed airtel prepaid transactions with transaction no[protected] &[protected]. Dated 6 november inr 35/- each it's been 1 month neither i got recharge done nor the refund and it's not matter of what the amount is what matter is the inconvenience and service provided by airtel is always better so why in refund it's pathetic also i am unable to reach human on any of their customer support number.
                    Airtel customer support has been notified about the posted complaint.
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                      I
                      ikp company
                      from Jamshedpur, Jharkhand
                      Dec 4, 2019
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                      The voice is breaking during incoming and outgoing calls since last 20 days. Even after complaints no solution from airtel and they simply sent this message to me...
                      “hello, with reference to your network complaint for airtel mobile _, it is taking us more time than what was anticipated to resolve the issue. We will keep you posted on the status. Inconvenience is regretted.”

                      I am facing this issue in my area but airtel is not responding. They easily give their best network advertisement on television which is false and misguiding people.
                      Airtel customer support has been notified about the posted complaint.
                      My Airtel internet is not working it's shows 4g only
                      Dear sir,
                      This is to inform you that not working properly my sim network. Automatically outgoing call drop or call connect within 15 - 20 sec & incoming calls are not connected since 2-3 days.
                      Internet very slow.

                      Regards
                      Yogesh
                      Voice is breaking during call from opposite end from past 3 days
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                        നിഖിൽ മോഹൻ
                        from Delhi, Delhi
                        Dec 4, 2019
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                        Address: Airtel India, Kannur, Kerala, 670105

                        I have done a recharge of 1699 ruppees on my airtel number [protected] on 2/12/19 before the new tariff got implemented. During that that time i had an existing plan, which was valid up to 18/2/2019. Immediately after the recharge my existing validity got expired and the new plan got activated.
                        I have done that because i heard that the recharges can be qued up before the tariff hike. Please look into this and provide an immediate solution to this issue.
                        Airtel customer support has been notified about the posted complaint.
                        Please cancel my Airtel data connection for SIM "[protected]".
                        Unable to connect through Hotspot
                        MOBILE NO- [protected]
                        Please solve the problem in this area ..since family 200 family areas are staying in this area ..all are facing signals problem ..
                        Hi i can not speak nor hear on calls through my airtel number i am facing this issue since 2 months its waste and creating lots of issues
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                          M
                          mahi_saladi
                          from Delhi, Delhi
                          Dec 4, 2019
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                          Address: 533003

                          I am having unlimited 1year plan which is valid until 6th june, 2020. I recharged another unlimited plan on 2nd december 2019, but on recharge plan started from 2nd december, 2019 only. There was no information on website/airtel thanks app at the time of recharge. This is clearly robbing money from consumers. I want my plan to be extended 1 yr completely or return my money back.
                          Airtel customer support has been notified about the posted complaint.
                          I have a network issue on my home can u plzz resolve the issue...
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                            S
                            Sosamma Vte
                            from Kottayam, Kerala
                            Dec 4, 2019
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                            Address: Puthengady house Mulanthuruthy post, Ernakulam, Kerala

                            Mob.[protected]
                            Alternate mob [protected]
                            Mr. Ealias ps
                            Puthengady house
                            Mulanthuruthy post
                            Ernakulam
                            Pin 682314
                            Respected sir i as a customer of idea. I am really cheated by idea sir. Iam facing poor coverage in my location. I can't make a call unable to use data services. Idea giving coverage is from manakunnam tripunitura 682307. I am staying in mulanthuruthy. And in this location a 4g tower also. But the cheating company not ready to give coverage from mulanthuruthy. I had requested this to idea kerala. Idea cheated me. Please help me sir.
                            Airtel customer support has been notified about the posted complaint.
                            Hi Airtel,

                            I am not getting in-coming messages on Airtel prepaid number, please work on it and help me.
                            Airtel prepaid number:+91 [protected].
                            Chanakya Ballu's reply, Nov 29, 2019
                            Please do needful full
                            Dear sir,
                            This is to inform you that not working my sim network. Automatically call drop or call connect within 15 - 20 sec.
                            Internet very slow.

                            Regards
                            Yogesh
                            I bought a new SIM for 4G hotspot and was told to dial 59059 to activate the card but the number goes to a BOT who keeps repeating various things to buy for 5-10 mins. I have tried for several hours but this number is still not working. Please resolve this ASAP.
                            In my home we are unable to get signal.
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                              G
                              gaurav_2019may
                              from Delhi, Delhi
                              Dec 4, 2019
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                              I have requested to porting to voda to airtel but new sim shows no service, my old no has stoped ad new number is showing no service,

                              customer care told to do tee verification but how can i do call without network, how can i do frc without network,

                              please give me a proper solution my transaction has been stopped,

                              such a worst service
                              Airtel customer support has been notified about the posted complaint.
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                                B
                                Bittu_yg098
                                from Tadepallegudem, Andhra Pradesh
                                Dec 3, 2019
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                                Address: Adilabad, Andhra Pradesh, 504105

                                Recharge is not done about amount is debited from my account.recharge is done from Airtel app requested amount from PhonePe from PhonePe amount is successfully transferred to Airtel prepaid account my number is[protected]
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                                  D
                                  Dayanandgardi
                                  from Mumbai, Maharashtra
                                  Dec 3, 2019
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                                  Address: Hadapsar, Pune, Maharashtra, 412308

                                  Dear airtel,
                                  We had port our number [protected]
                                  Into airtel. But I thought it was big mistake from us, that we decided to port into airtel.
                                  We insert airtel sim, when our old sim shows no network. After inserting your airtel shows us 2 message.
                                  1 is of welcome message, and another says, we are setting up your service.
                                  And today 3 /12/2019, it is almost 5 th day, still your service is not activated/ started. We are missing our important call. And also getting frustrated.
                                  We tried to call at customer care. But they are providing OTP. But how is it possible to enter OTP without having any network.
                                  We kindly request you to solve our problem.
                                  Thanks
                                  Yours frustrated customer. ☺
                                  Airtel customer support has been notified about the posted complaint.
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                                    E
                                    evangelin felicita
                                    from Chennai, Tamil Nadu
                                    Dec 3, 2019
                                    Resolved
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                                    Resolved

                                    My friend was struggling to recharge her airtel mobile number and so I recharged for her number online. Since she wanted the 499 plan I selected it and made the payment through UPI. After making the payment, my friend did not receive any recharge successful message but received a message asking her to recharge with another plan. Kindly refund the amount of 499 to my account. If the 499 plan does not exist then why is it displayed on the web page? Do not deceive your customers and cause inconvenience to them.
                                    Jun 8, 2020
                                    Complaint marked as Resolved 
                                    I contacted them on Twitter their customer support page and got the issue resolved.
                                    Airtel customer support has been notified about the posted complaint.
                                    Dec 21, 2019
                                    Updated by evangelin felicita
                                    I still haven't received any mail or call from Airtel neither has my money of 499 Rs been refunded. Why is it taking so long for airtel to refund for a failed recharge?
                                    Dec 30, 2019
                                    Updated by evangelin felicita
                                    Airtel doesn't care about their customers. I wonder why it would take so long to refund money. Airtel doesn't even have a proper customer care channel where grievances like this can be sorted. Being a loyal customer for years I am indeed disappointed with Airtel's reckless attitude.
                                    Jan 22, 2020
                                    Updated by evangelin felicita
                                    It's been over a month since I posted this complaint and I still haven't received a refund of 499 rupees from Airtel. Forget about refund not a single executive from Airtel has tried to contact me regarding this issue. Airtel sucks to the core when it comes to helping out customers.
                                    My Mobile Permenently Block

                                    His My Request
                                    Shaikhsaeed's reply, Nov 27, 2019
                                    Mo No.9975442057
                                    Shaikhsaeed's reply, Nov 27, 2019
                                    Mo.N 9975442057 Permentaly Block
                                    Shaikhsaeed's reply, Nov 27, 2019
                                    Mo.No.9975442057
                                    Shaikhsaeed's reply, Nov 27, 2019
                                    My Mobile No.9975442057 Permenatly Swith Of Please Requested Mo No. Permenatly Swith Off My Mobile No
                                    I've complained to airtel already unless you call a landline more than 5 -6 times, it doesn't connect. Calls from landlines also don't get connected.
                                    I still haven't received any mail or call from Airtel neither has my money of 499 Rs been refunded. Why is it taking so long for airtel to refund for a failed recharge? Please look into it and resolve the issue.
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                                      P
                                      Piyush 1601
                                      from Jabalpur, Madhya Pradesh
                                      Dec 3, 2019
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                                      Dear airtel,

                                      I am airtel customer from last 7 years. I have moved outside india 2 years ago and airtel sim was working fine when i connect it to network for incoming messages. And i also use it when i visit india, most 2 times in year. But suddenly it gets stopped (De activated) due to non usage.

                                      Now, without informing me (Due to changed policy) sim is disconnected. And to activate it again i have to visit home circle branch, which is mumbai in my case. This i believe unfair.

                                      I paid money to buy this sim. If you wanted to de activated this sim, you should have informed me via mail. Moreover, you should allow me to activate online if i am ready to recharge it or pay money. This is unfair and unjust.

                                      Regards
                                      Customer
                                      Airtel customer support has been notified about the posted complaint.
                                      [protected] i want my simcard this number my daddy`s gift please sir please provide my father is expired recently
                                      Dear sir,
                                      This is to inform you that not working properly my sim network. Automatically outgoing call drop or call connect within 15 - 20 sec & incoming calls are not connected since 2-3 days.

                                      PFA

                                      Regards
                                      Yogesh
                                      When I tried to recharge my airtel prepaid of pack 169 rupees. My recharge is getting failed due to technical issues. please help me
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                                        T
                                        Trupti Swanat
                                        from Mumbai, Maharashtra
                                        Dec 3, 2019
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                                        From my Axis bank credit card wrongly 3 times Rs 293 got debited & charged in my bank account. I dont have any Airtel number & not given any auto debit instruction. Kindly refund my money back in my account.Kindly lodge my complaint without my knowledge & permission Rs 293 got deducted from card. So Reverse my amount ASAP
                                        Dec 04, 2019
                                        Updated by Trupti Swanat
                                        Axis credit card se mera paisa 293.80 deduct ho raha hai. Card no 0408. Name trupti mahesh sawant. Airtel ka mera koi contact no nahi hai. Na to koi maine auto debit kiya hai. Credit card me se ye kaunsa paisa deduct ho raha hai o please check karake batao. Airtel me maine kaunsa bhi transaction nahi kiya hai. Please check karake dijiye. Refund karake do.
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