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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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T
Thoufeeque VT
from Kasaragod, Kerala
Dec 5, 2019
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Address: vanchikappara house alapara p.o kottayam, 686544

In my location their have 100%4g network but have 95-110dbm network speed only so please boost tower signal or please provide higher speed. I contact them yesterday and they said wait for 4hr and after the same issue i faced. And mostly in evening almost 7pm to 10pm network became slower than slower. I need network strength at least below 80dbm or near to it. I need speed network always in airtels add they say they have fastest network but here full range with 4g i have no speed and always facing troubles when i play online games and watching vedios. Please resolve my problem
Airtel customer support has been notified about the posted complaint.
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    pradyumna soodana
    from Channagiri, Karnataka
    Dec 5, 2019
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    Address: 571234

    On 2 nd dec2019 i recharged airtel numbers, and out of 8 recharge 3 was successful and rest 5 were failure (Transcations failed) but now amount is deducted for all 8 transcations, so pls do look and follow up soon n refund the amount,
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      S
      Ss2101
      from Kanpur, Uttar Pradesh
      Dec 4, 2019
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      Hi my no.[protected]. I have done a international recharge of 1255 rs of 10 days validity for usa country on 23 nov.19. The recharge is not activated. I complaint about it on same day with complain ref. No. Cbnrd[protected]. They still not resolved it. Now i am back in india and today i complain them to refund my money. They didn't register my complain. I want my money back.
      Airtel customer support has been notified about the posted complaint.
      Dec 11, 2019
      Updated by Ss2101
      Hi can you tell me the status of my complain.
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        V
        vicky rajan
        from Mumbai, Maharashtra
        Dec 4, 2019
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        I recharged with full talk time which gave me 1gb data for a period of 42 days...without me using it it's getting deducted every day.i always check the balance when I've switched the data off...the usage shown is always more than what i ve really used.after a few minutes when you are checking the balance again, it's reduced by an another 50 mb(even when the data is off)...you just spend two minutes on YouTube and check the balance..it's getting deduced by an another 100 mb..they are deliberately doing it so that they can eat on the main balance once the data plan that you ve opted for finishes...so their main aim is to quickly finish the data that is coming with the plan.once it's done they get to your main balance and start feeding on it.despite numerous complaints i ve not met with a satisfactory reply..it's a theft right under your nose and u ignore it thinking the amount is not big..but your inaction only encourages them to repeat this again and on a larger scale..don't know if there's any use of complaining here .but i will lodge it on other forums as well.
        Airtel customer support has been notified about the posted complaint.
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          V
          venkatachalam k
          from Coimbatore, Tamil Nadu
          Dec 4, 2019
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          Address: Coimbatore, Tamil Nadu

          I am having 3g cell phone. Due to the message from airtel to migrate to 4 g sim i changed my sim card from 3g to 4 g from 21.11.19. Whatapps is not working from the date of changing ie from 21.11.19. I request you to arrage to connect the internet in my cell. I have already made a compliant on 23.11.19 from thudiyalur - coimbatore airtel office but till date not resolved
          Airtel customer support has been notified about the posted complaint.
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            K
            Kishore Kumar
            from Bengaluru, Karnataka
            Dec 4, 2019
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            Address: 560017
            Website: www.airtel.in/bank

            Hi
            I have opened aitel bank account and deposited rs.1327. When i am trying to withdraw they are saying that my account is not active. When the account is not active then how did they accept deposit?

            I went to airtel store. They told to send mail. Then i have sent all documents to them but still they are not activating account.

            Please help.
            Regards,
            K. Kishore kumar
            Airtel customer support has been notified about the posted complaint.
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              Y
              Yogeshwar chaturvedi
              from Mumbai, Maharashtra
              Dec 4, 2019
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              Address: airtel mumbai, Thane, Maharashtra, 401105

              Refund required in my bank account from which money got debited for 2 failed airtel prepaid transactions with transaction no[protected] &[protected]. Dated 6 november inr 35/- each it's been 1 month neither i got recharge done nor the refund and it's not matter of what the amount is what matter is the inconvenience and service provided by airtel is always better so why in refund it's pathetic also i am unable to reach human on any of their customer support number.
              Airtel customer support has been notified about the posted complaint.
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                I
                ikp company
                from Jamshedpur, Jharkhand
                Dec 4, 2019
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                The voice is breaking during incoming and outgoing calls since last 20 days. Even after complaints no solution from airtel and they simply sent this message to me...
                “hello, with reference to your network complaint for airtel mobile _, it is taking us more time than what was anticipated to resolve the issue. We will keep you posted on the status. Inconvenience is regretted.”

                I am facing this issue in my area but airtel is not responding. They easily give their best network advertisement on television which is false and misguiding people.
                Airtel customer support has been notified about the posted complaint.
                My Airtel internet is not working it's shows 4g only
                Dear sir,
                This is to inform you that not working properly my sim network. Automatically outgoing call drop or call connect within 15 - 20 sec & incoming calls are not connected since 2-3 days.
                Internet very slow.

                Regards
                Yogesh
                Voice is breaking during call from opposite end from past 3 days
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                  À
                  നിഖിൽ മോഹൻ
                  from Delhi, Delhi
                  Dec 4, 2019
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                  Address: Airtel India, Kannur, Kerala, 670105

                  I have done a recharge of 1699 ruppees on my airtel number [protected] on 2/12/19 before the new tariff got implemented. During that that time i had an existing plan, which was valid up to 18/2/2019. Immediately after the recharge my existing validity got expired and the new plan got activated.
                  I have done that because i heard that the recharges can be qued up before the tariff hike. Please look into this and provide an immediate solution to this issue.
                  Airtel customer support has been notified about the posted complaint.
                  Please cancel my Airtel data connection for SIM "[protected]".
                  Unable to connect through Hotspot
                  MOBILE NO- [protected]
                  Please solve the problem in this area ..since family 200 family areas are staying in this area ..all are facing signals problem ..
                  Hi i can not speak nor hear on calls through my airtel number i am facing this issue since 2 months its waste and creating lots of issues
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                    M
                    mahi_saladi
                    from Delhi, Delhi
                    Dec 4, 2019
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                    Address: 533003

                    I am having unlimited 1year plan which is valid until 6th june, 2020. I recharged another unlimited plan on 2nd december 2019, but on recharge plan started from 2nd december, 2019 only. There was no information on website/airtel thanks app at the time of recharge. This is clearly robbing money from consumers. I want my plan to be extended 1 yr completely or return my money back.
                    Airtel customer support has been notified about the posted complaint.
                    I have a network issue on my home can u plzz resolve the issue...
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                      S
                      Sosamma Vte
                      from Kottayam, Kerala
                      Dec 4, 2019
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                      Address: Puthengady house Mulanthuruthy post, Ernakulam, Kerala

                      Mob.[protected]
                      Alternate mob [protected]
                      Mr. Ealias ps
                      Puthengady house
                      Mulanthuruthy post
                      Ernakulam
                      Pin 682314
                      Respected sir i as a customer of idea. I am really cheated by idea sir. Iam facing poor coverage in my location. I can't make a call unable to use data services. Idea giving coverage is from manakunnam tripunitura 682307. I am staying in mulanthuruthy. And in this location a 4g tower also. But the cheating company not ready to give coverage from mulanthuruthy. I had requested this to idea kerala. Idea cheated me. Please help me sir.
                      Airtel customer support has been notified about the posted complaint.
                      Hi Airtel,

                      I am not getting in-coming messages on Airtel prepaid number, please work on it and help me.
                      Airtel prepaid number:+91 [protected].
                      Chanakya Ballu's reply, Nov 29, 2019
                      Please do needful full
                      Dear sir,
                      This is to inform you that not working my sim network. Automatically call drop or call connect within 15 - 20 sec.
                      Internet very slow.

                      Regards
                      Yogesh
                      I bought a new SIM for 4G hotspot and was told to dial 59059 to activate the card but the number goes to a BOT who keeps repeating various things to buy for 5-10 mins. I have tried for several hours but this number is still not working. Please resolve this ASAP.
                      In my home we are unable to get signal.
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                        G
                        gaurav_2019may
                        from Delhi, Delhi
                        Dec 4, 2019
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                        I have requested to porting to voda to airtel but new sim shows no service, my old no has stoped ad new number is showing no service,

                        customer care told to do tee verification but how can i do call without network, how can i do frc without network,

                        please give me a proper solution my transaction has been stopped,

                        such a worst service
                        Airtel customer support has been notified about the posted complaint.
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                          B
                          Bittu_yg098
                          from Tadepallegudem, Andhra Pradesh
                          Dec 3, 2019
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                          Address: Adilabad, Andhra Pradesh, 504105

                          Recharge is not done about amount is debited from my account.recharge is done from Airtel app requested amount from PhonePe from PhonePe amount is successfully transferred to Airtel prepaid account my number is[protected]
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                            D
                            Dayanandgardi
                            from Mumbai, Maharashtra
                            Dec 3, 2019
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                            Address: Hadapsar, Pune, Maharashtra, 412308

                            Dear airtel,
                            We had port our number [protected]
                            Into airtel. But I thought it was big mistake from us, that we decided to port into airtel.
                            We insert airtel sim, when our old sim shows no network. After inserting your airtel shows us 2 message.
                            1 is of welcome message, and another says, we are setting up your service.
                            And today 3 /12/2019, it is almost 5 th day, still your service is not activated/ started. We are missing our important call. And also getting frustrated.
                            We tried to call at customer care. But they are providing OTP. But how is it possible to enter OTP without having any network.
                            We kindly request you to solve our problem.
                            Thanks
                            Yours frustrated customer. ☺
                            Airtel customer support has been notified about the posted complaint.
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                              E
                              evangelin felicita
                              from Chennai, Tamil Nadu
                              Dec 3, 2019
                              Resolved
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                              Resolved

                              My friend was struggling to recharge her airtel mobile number and so I recharged for her number online. Since she wanted the 499 plan I selected it and made the payment through UPI. After making the payment, my friend did not receive any recharge successful message but received a message asking her to recharge with another plan. Kindly refund the amount of 499 to my account. If the 499 plan does not exist then why is it displayed on the web page? Do not deceive your customers and cause inconvenience to them.
                              Jun 8, 2020
                              Complaint marked as Resolved 
                              I contacted them on Twitter their customer support page and got the issue resolved.
                              Airtel customer support has been notified about the posted complaint.
                              Dec 21, 2019
                              Updated by evangelin felicita
                              I still haven't received any mail or call from Airtel neither has my money of 499 Rs been refunded. Why is it taking so long for airtel to refund for a failed recharge?
                              Dec 30, 2019
                              Updated by evangelin felicita
                              Airtel doesn't care about their customers. I wonder why it would take so long to refund money. Airtel doesn't even have a proper customer care channel where grievances like this can be sorted. Being a loyal customer for years I am indeed disappointed with Airtel's reckless attitude.
                              Jan 22, 2020
                              Updated by evangelin felicita
                              It's been over a month since I posted this complaint and I still haven't received a refund of 499 rupees from Airtel. Forget about refund not a single executive from Airtel has tried to contact me regarding this issue. Airtel sucks to the core when it comes to helping out customers.
                              My Mobile Permenently Block

                              His My Request
                              Shaikhsaeed's reply, Nov 27, 2019
                              Mo No.9975442057
                              Shaikhsaeed's reply, Nov 27, 2019
                              Mo.N 9975442057 Permentaly Block
                              Shaikhsaeed's reply, Nov 27, 2019
                              Mo.No.9975442057
                              Shaikhsaeed's reply, Nov 27, 2019
                              My Mobile No.9975442057 Permenatly Swith Of Please Requested Mo No. Permenatly Swith Off My Mobile No
                              I've complained to airtel already unless you call a landline more than 5 -6 times, it doesn't connect. Calls from landlines also don't get connected.
                              I still haven't received any mail or call from Airtel neither has my money of 499 Rs been refunded. Why is it taking so long for airtel to refund for a failed recharge? Please look into it and resolve the issue.
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                                P
                                Piyush 1601
                                from Jabalpur, Madhya Pradesh
                                Dec 3, 2019
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                                Dear airtel,

                                I am airtel customer from last 7 years. I have moved outside india 2 years ago and airtel sim was working fine when i connect it to network for incoming messages. And i also use it when i visit india, most 2 times in year. But suddenly it gets stopped (De activated) due to non usage.

                                Now, without informing me (Due to changed policy) sim is disconnected. And to activate it again i have to visit home circle branch, which is mumbai in my case. This i believe unfair.

                                I paid money to buy this sim. If you wanted to de activated this sim, you should have informed me via mail. Moreover, you should allow me to activate online if i am ready to recharge it or pay money. This is unfair and unjust.

                                Regards
                                Customer
                                Airtel customer support has been notified about the posted complaint.
                                [protected] i want my simcard this number my daddy`s gift please sir please provide my father is expired recently
                                Dear sir,
                                This is to inform you that not working properly my sim network. Automatically outgoing call drop or call connect within 15 - 20 sec & incoming calls are not connected since 2-3 days.

                                PFA

                                Regards
                                Yogesh
                                When I tried to recharge my airtel prepaid of pack 169 rupees. My recharge is getting failed due to technical issues. please help me
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                                  T
                                  Trupti Swanat
                                  from Mumbai, Maharashtra
                                  Dec 3, 2019
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                                  From my Axis bank credit card wrongly 3 times Rs 293 got debited & charged in my bank account. I dont have any Airtel number & not given any auto debit instruction. Kindly refund my money back in my account.Kindly lodge my complaint without my knowledge & permission Rs 293 got deducted from card. So Reverse my amount ASAP
                                  Dec 04, 2019
                                  Updated by Trupti Swanat
                                  Axis credit card se mera paisa 293.80 deduct ho raha hai. Card no 0408. Name trupti mahesh sawant. Airtel ka mera koi contact no nahi hai. Na to koi maine auto debit kiya hai. Credit card me se ye kaunsa paisa deduct ho raha hai o please check karake batao. Airtel me maine kaunsa bhi transaction nahi kiya hai. Please check karake dijiye. Refund karake do.
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                                    M
                                    Mh15
                                    from Coimbatore, Tamil Nadu
                                    Dec 3, 2019
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                                    I use airtel mobile network. Airtel had revised its tariffs yesterday (2nd december) where we have to pay rs. 499 for 2gb data per day sms and unlimited calls for 82 days. I tried this pack to recharge for my number through online recharge. But after debiting the amount airtel is sending me sms stating that pack is no longer valid and to recharge for rs 698 instead. This happened thrice and taken my money thrice.
                                    If airtel cannot update its website or its app why should an online recharge or recharge via app should be enabled.
                                    Why should such pack given in the app if it is no longer valid?.
                                    Airtel customer support has been notified about the posted complaint.
                                    We are facing lot of poor airtel network coverage in my area.House no130 Sec 16 Near community centre, Hisar(Haryana)
                                    pin code 125005
                                    ph no [protected]
                                    plz improve network coverage by installing small cell tower in our area.we are ready for installation of tower for better improvement.
                                    Dear sir,
                                    This is to inform you that not working properly my sim network. Automatically outgoing call drop or call connect within 15 - 20 sec & incoming calls are not connected since 1week.
                                    Internet very slow.

                                    Regards
                                    Yogesh
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                                      M
                                      Manjeet Singh Pathania
                                      from Delhi, Delhi
                                      Dec 3, 2019
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

                                      Airtel has hiked their recharge prices for the every plan. Plan of ₹448 is now turned into the ₹698 which is hiked by ₹250 directly. Airtel shame on you. If you didn’t revise these latest plans back to normal seriously you are about to loose so many customers this time because its over the limits for common man.
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                                        S
                                        siva ultimate
                                        from Gurgaon, Haryana
                                        Dec 3, 2019
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                                        Address: Madurai bypass road, 625016

                                        Dear sir,

                                        I have recharged through airtel app for rupees 499 (50 rupees discount). After processing and amount deduction they informed me via sms that this pack is not valid. How stupid this is? They haven't updated their app. For that reason, why we customers should suffer horribly. I have contacted outlet near madurai bypass road kalavasal, they are very cool in saying that the amount will be credited within 10 days. I need my money with interest or else please file a complaint. I'm ready for anything. I have artifacts readily. Thanks

                                        Siva
                                        Asst professor
                                        [protected]
                                        Airtel customer support has been notified about the posted complaint.
                                        Sir. Aaj morning se hi mere network m problem aa rahi h. Kisi ko bhi call nahi kr pa raha hu. Jab bhi kisi ko call krta hu to Network registration error aa raha h. Only emergency call dikha raha h. Data bhi use nahi ho raha h.
                                        I want list of all call details my no is [protected]
                                        And mail I'd harsha02.[protected]@gmail.com
                                        I have recently ported my no. to airtel. I am not able to complete my verification. 59059 toll free no. is connecting me to hello tunes. I can receive calls but i am not able to recharge my balance.Please help
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