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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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H
Hrushikes
Feb 29, 2020
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Address: CDA Cuttack, Cuttack, Odisha, 753014

I have been following up since last 4 months and airtel team is not responding and issue is not yet resolved, my area pin code is 753014, no one from airtel is taking ownership to resolve this issue, my postpaid mobile is is not reachable always. I have raised 3 complain numbers for the same issue, below is the latest complain number:

Service request number:[protected]
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    A
    Asha Johnson
    Feb 29, 2020
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    Address: Bangalore, Karnataka

    I have recharged my mobile number [protected] through net banking for rs.598 on 5th february 2020 and received an sms with transaction reference of rs. 598. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

    Regards
    Anish
    Airtel customer support has been notified about the posted complaint.
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      A
      Anujose
      Feb 29, 2020
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      I bought an airtel 4g hotspot device and post paid sim in september 2019. I paid rs. 2000 for this. They promised high speed internet with this. I asked specifically about congestion and network issues in the area where i lived. But still they promised high speed internet. My plan was 399_50gb per month datacard plan with monthly rental of rs. 399 + 18% gst. But this connection has never worked. I tried to connect for few days and only airtel page was opening. It was not even loading google home page. I was really frustrated about this cheating and losing 2000 rs. Later when i asked people i realised that many people have lost money like this.
      I did not pay the bill as it has never worked for me. When i got a call from customer care i had told them to disconnect the sim. But i am still getting monthly bills for this sim that has never ever worked. I haven't even tried to connect it after the first few days in september.
      Airtel customer support has been notified about the posted complaint.
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        I
        Iyappan Lakshminarayanan
        Feb 29, 2020
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        Address: iyappanthangal airtel showroom, 600056

        My mobile number [protected]

        I am too much upset for airtel iyyappanthangal showroom service support person for my sim change support

        I am already four time visit for my airtel number sim changing request purpose. But airtel working not proper handing for customers.

        Yesterday again i am visit that showroom give my address proof and they take photo and issue they give new simcard 4pm. I am see that lady new broken and give me. Just like they talking today with in win 30 minits activate your number. I am continues trying but sim not working still now. Today my daughter visit that showroom they told again come directly give proof asking (I am not understand your working health) yesterday i am showing original of my id. Why today again they asking.

        Why that lady give manually broken my sim same give to me. My time lot of loss again again visit airtel service person.

        I am very much worried for this showroom customer care very bad behavior,
        Airtel customer support has been notified about the posted complaint.
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          A
          alwynleo
          from Noida, Uttar Pradesh
          Feb 29, 2020
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          Address: Ambika Nagar No 2, Thane, Maharashtra, 400604

          I ported from idea to airtel thinking that there would be better network inside the house on that network at least for calling on my 2g phone but it seems there's no network at all at my place and even after complaining there is no resolution provided by customer care, they don't even have an email complaint service and accept complaints via call at 50 paise per 3 minutes, which is a blatant fraud on their behalf and even after complaining they only give reassurance that the network here is great.
          Airtel customer support has been notified about the posted complaint.
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            K
            Kathiresan Andy
            Feb 28, 2020
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            Address: 560102

            Hi team,

            This is kathiresan andy and my postpaid mobile number is [protected].

            I would like to change my postpaid to prepaid since i have moved to jeddah, saudi arabia.

            I not receiving any calls or messages now an donot want to activate any new packs or plans.

            Please change my connection from postpaid to prepaid as soon as possible. Thank you.

            Note - i'm available on whatsapp on the same number

            Regards,

            Kathiresan andy
            Airtel customer support has been notified about the posted complaint.
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              C
              cd28
              from Ahmedabad, Gujarat
              Feb 28, 2020
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              Address: MUMBAI, Mumbai City, Maharashtra, 400093

              On 24th january, airtel offered to merge my 3 phones into one family plan.

              The phone numbers were:

              [protected] (Main number)
              And
              [protected]
              And
              [protected] (Donge/hotspot).

              On their advice, we have paid the current due on [protected] and [protected], on 24th jan 2020 and they were to merge all the 3 phones in 1 plan.

              They have only merged [protected] and they have not merged [protected]. Inspite of payment.

              Now they are asking for another payment to clear the current bill while in the meanwhile they have charged the family plan fees on [protected] and they are continuing to charge the monthly fees on [protected], which are not valid.

              Please ask them to merge [protected] with the [protected] family plan with effect from 24th january 2020.

              Thanks
              Manoj onkar
              Airtel customer support has been notified about the posted complaint.
              Mar 04, 2020
              Updated by cd28
              No response inspite of reminders to Airtel.
              Mar 05, 2020
              Updated by cd28
              No update from Airtel
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                S
                Sunny Aryan Sunny
                Feb 27, 2020
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                Address: Manpur Gaya Bihar, Gaya, Bihar

                Sir i'm happy telecom manpur gaya bihar navratna retailer best regards
                My sale airtel easy balance 4lakhs my airtel action 200, mnp action 150
                Kundan singh fse hai bolta ki tum airtel sim rs 100 late hai aur mere easy ka navratna point 20000 use kr laye
                Aur bolta ki airtel mai koi kuch nahi karye ga bas tum business band kro
                Fse hai kundan singh 15 days services band hai
                Mob [protected]
                Airtel customer support has been notified about the posted complaint.
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                  R
                  rocky438283
                  Feb 27, 2020
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                  Suddenly on 27th feb, 2018, the airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
                  My number that stopped working is [protected]
                  All this without any intimation from airtel. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.

                  I would like signals on my phone be restored as soon as possible, and additionally they need to compensate for loss of peace of mind, and loss of opportunity due to missed communication during the period.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Sunny Aryan Sunny
                    Feb 27, 2020
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                    Address: Abgila manpur gaya, Gaya, Bihar, 22

                    Sir i'm happy telecom manpur gaya bihar navratna retailer best regards
                    Sir my services band kye hai distributior magha commincon gaya bihar gaya zone
                    Kyu fse kundan singh hai aur bolta hai ki mere koi kuch nahi karte hai aur tum airtel ka sale nahi kro koi others distributior ka v sim bolck kr daye gaye
                    Mere 20000 navratna point v use kr laye
                    Hai
                    Mere services 15, days band hai mere par month sale 4 lakh hai mobile [protected]
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      Kannuu
                      from Kolkata, West Bengal
                      Feb 27, 2020
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                      I recently noted that whereas airtel was charging rs.23 monthly for 28 days validity with no other benefits the same has been increased to rs.45 monthly with no talk time, sms or data. I feel this is unjust for numbers not in much use.
                      Also many a times the calls fail are if connected the talks are not very clear and one has to disconnect and call again. Sometimes lord of follow up is required for activation of calls or data
                      Airtel customer support has been notified about the posted complaint.
                      Feb 27, 2020
                      Updated by Kannuu
                      As laid by the government of india that all failed calls would bear a penalty of Re.1 I do not till date find that any network provider is ever crediting this penalty amount to our billing accounts anytime
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                        D
                        dreamyeyedgirl
                        from Kolkata, West Bengal
                        Feb 27, 2020
                        Resolved
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                        Resolved

                        Dth id- [protected]
                        Transaction id[protected]
                        Transaction Id[protected]
                        Transaction id[protected]
                        Transaction id[protected]
                        Transaction of RS 275.00 failed but money has been deducted from my account. I'd like for you to to check up on this. And I'd appreciate it if my money would be credited back.
                        Oct 23, 2020
                        Complaint marked as Resolved 
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                          dreamyeyedgirl
                          from Kolkata, West Bengal
                          Feb 27, 2020
                          Resolved
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                          Resolved

                          Dth id- [protected]
                          Transaction id[protected]
                          Transaction Id[protected]
                          Transaction id[protected]
                          Transaction id[protected]
                          Transaction of RS 275.00 failed but money has been deducted from my account. I'd like for you to to check up on this. And I'd appreciate it if my money would be credited back.
                          Please see to it that the money be refunded. It may be a technical error but it's real money.
                          Oct 23, 2020
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Sunil Allur
                            Feb 27, 2020
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                            Address: 560064

                            Hi airtel team,

                            I moved to my new apartment. I have been facing network issue in my apartment. Airtel network here is terrible and irritating.
                            Ppl trying to call me said to that my phone will be out of reach many a times. I have missed many important calls due to this and it is irritating and put me in risky situations all the time. I have to depend upon whatsapp calls all the time.
                            If i try to call it is hard to connect and if ot connects luckily then we gace lot of voice breaking.
                            Pls reach out to me for more details at
                            [protected]@gmail.com.
                            Regards,
                            Sunil
                            Airtel customer support has been notified about the posted complaint.
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                              M
                              manasa bollina
                              Feb 27, 2020
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                              Address: Chennai, Tamil Nadu, 600119

                              I’ve given port in request to airtel on 24th feb 2020 from vodafone chennai. On vodafone has accepted the same and airtel has sent sms stating dear customer your porting request for mobile no. [protected] to airtel has been validated by vodafone. The number will be ported-in to airtel by 27 feb 2020 00:40:00 the second sms states once your mobile displays no network, please insert the airtel sim in your handset and call 59059 to verify your details (Received both the sms at 00:40:00 on 27 feb 2020).

                              By 12:30am my mobile displays no network and i’ve inserted airtel sim but sim not able to catch the signal.

                              If i dial my number from other number i get ivr msg that the number does not exist, please check the number.

                              Till now i’m getting the same error message.

                              I tried calling airtel customer care (3 times) but no use no one responded properly and cut the call.

                              Now i’m thinking why i’ve ported to airtel where there is no value for end users.

                              Why you have disconnected the vodafone network when you are not able give your network?

                              I want full explanation on this.

                              What is the time frame for port in process when you fixed the time at 12:40am port in process will start?

                              Is this right process to approach the port in process?

                              Can i get time limit that my number will be activated/grant the permission for network?

                              Due to ignorance of airtel i’ve missed important calls from my client and my manager. I did n’t expected this from airtel.

                              I request airtel to activate with all the services on my number asap

                              Please reach me on alternative number [protected].
                              Airtel customer support has been notified about the posted complaint.
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                                theswanand
                                Feb 27, 2020
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                                Address: Thane, Maharashtra, 421306

                                I wanted to do a recharge of 399 on my below mobile number but accidentally recharged a different number.

                                Can you please help to reverse this transaction and recharge my below mobile number. I did the recharge using google pay mobile recharge interface. I have shared details as below:

                                Operator transaction id: [protected]
                                My mob number: [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  Nagesh1973
                                  Feb 26, 2020
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                                  Address: 500018

                                  I am using 4g hotspot. It is not getting connected with green signal. It shows up wireless network connection and says that the connection is excellent. But the fact is it gives yellow signal and it is getting disconnected.
                                  From what i understand green indicates 4g, yellow is 3g. It is also erratic, off and on every few seconds. Is the problem with the instrument or is it the tower nearby
                                  Airtel customer support has been notified about the posted complaint.
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                                    Pinkesh4321
                                    Feb 26, 2020
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                                    Address: Chandrapur, Chandrapur, Maharashtra, 442402
                                    Website: No

                                    Name:-lakshmikant mahagavkar
                                    Mobile:-[protected]
                                    This person lakshmikant mahagavkar fraud me 3500 rs and myself pinkesh khadilkar my business variety tailors i am living chandrapur city i want this local person lakshmikant mahagavkar full details photo, living city address and lakshmikant mohagavkar anther mobile number or location only send me email pls help me
                                    Airtel customer support has been notified about the posted complaint.
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                                      R
                                      Rishabh Moudgil
                                      from Delhi, Delhi
                                      Feb 25, 2020
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                                      Address: New Delhi, Delhi, 110085
                                      Website: Airtel

                                      I have recharged my airtel plan of 399 on 24 feb 2020 from a nearby airtel operator but i didn't received any message and my account is not recharged yet please look into this. Once also this was done but after 10 mins the message and recharged was done in my number but this time it is like almost a day and i didn't received any recharge, i don't know why airtel services are getting slower day by day please help me in this.
                                      My mob no - [protected]
                                      Regarded rishabh moudgil
                                      Airtel customer support has been notified about the posted complaint.
                                      Hi,
                                      there is no network on my phone since 20 mins
                                      Please find the below Airtel numbers :
                                      [protected]
                                      [protected]
                                      Kindly resolve the isue at the earliest
                                      Not Bowers at accounting.inline.gov.in 2. www.nrega.nic.in
                                      I am using an airtel sim since 10 years, unfortunately i have lost my phone last week, now i am trying to get my sim re-issued but no any store nor customer care help me for the same.
                                      Now after 15-20 days still i am trying to get my sim back.

                                      Mob no: [protected]
                                      preeti choudhary
                                      dibrugarh assam- 786001
                                      The money was detected from my phone pe account but transaction failed in airtel app. I don't know why such things happened. I tried to link airtel app with phone pe there the authentication was expired it seems. Now I'm not even able to link my app with phone pe. Could you please let me know as soon as possible.
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                                        C
                                        Chetanji retired tally accountant
                                        Feb 24, 2020
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                                        Address: 560045

                                        My air tel prepaid mobile no [protected] bangalore . you have deducted rs 45/- from my balance. but rs 49/- i have paid through SBI network on 15-2-20 . in 3 days you would have received the amt fm SBI . BUT MY BALANCE DID NOT INCREASE . SO WHERE IS THIS MONEY SIR / MADAM JI . PLEASE INFORM BY EMAIL [protected]@gmail.com or sms on my mobile [protected]. i am hard or hearing ji .may not be able to hear if you call . kindly check and send sms reply . regards . bangalore dtd 24-2-20
                                        Airtel customer support has been notified about the posted complaint.
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