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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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S
Swapnali Veer
from Pune, Maharashtra
Nov 22, 2019
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Address: 411028

Hi,
In my postpaid bill, there is a wrong entry of isd call.
When i called support no first time, support rep checked my mob no details and confirmed that isd is not even activated on my no. She asked to wait for her next call about the same, however i did not receive any call from her.
After 2 days when i called support no, i have been told that for each number isd gets automatically activated. This is pathetic. I never called any isd number nor i activated it on my number, but still that call entry is added in my bill.
Now that support person is saying, i have to pay the bill as that entry is coming and they cannot help me in this.
Very bad experience of airtel.
Airtel customer support has been notified about the posted complaint.
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    E
    Er. Hemant
    from Mumbai, Maharashtra
    Nov 21, 2019
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    Address: Bharti Telemedia Ltd. Plot no 16 udyog vihar phase 4, airtel center Gurgaon 122015 , Haryana India, 122015
    Website: www.airtel.in/digitaltv

    Hi i am hemant. I had bought lg smart tv.
    On 26-10-19. With gst bill.

    As a company policy lgiel giving jiofibre (2gb daily data for 3mnth) and
    Airtel digital tv hd connection worth rs2499.
    Condition if any member purchase following model:-
    Oled, nano cell, 4k uhd, ai smart tv

    Now 28-nov i am getting jiofibre and tv installation on wall mounter.

    But i am not getting airtel digital tv hd connection 6mnth pack worth rs2499.

    I am also complaining on installation engineer,
    Lg customer care, lg whatsapp no, they said me. We are discussed to our manager.
    Similarly i am complaning on airtel dth call center. I had also written a mail 50times
    To [protected]@airtel.com,
    [protected]@in. Airtel.com
    [protected],[protected]
    I received a formality call from[protected],[protected], [protected]/86
    Sales executive said me, sorry for inconvenience. We will forward your matter to concern team. Sales executive not able to see my attachment. Any way 292hours complete but airtel digital tv department not call me
    Nothing has happened

    Last
    I am adding you snapshot that will help you.
    To understand the matter
    My mob no is - nine seven five, two seven, double eight four zero seven.

    Next thing online airtel digital tv hd connection
    Available only rs1499 including one month free.
    Airtel digital tv department also declined me.
    Plz take legal action against airtel digital tv hd department.
    Airtel customer support has been notified about the posted complaint.
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      R
      Ritik Chhipa
      from Jaipur, Rajasthan
      Nov 21, 2019
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      Address: 74 EverGreen Colony near Aim Junior ,Chittorgarh, 312001

      My name is ritik and i am airtel prepaid user. I complained regarding to slow internet connectivity.
      12 to 13 days ago but not responding to yourself. I am very dispointed with your service and customer support.
      If you can not help me i change airtel to another operator.
      If you want not lost customer help to solve my problem 😠😠😠😠.

      Otherwise change airtel to another operator.

      My mobile number [protected].
      And another two more number is [protected] and [protected] and 4 more number face same problem 😠.
      It is my last request with you if not solve my problem 😠 i change operator.

      You lie and don't provide best services.

      Thank you with anger 😠😠😠😠😠😠
      Airtel customer support has been notified about the posted complaint.
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        M
        Madhuri Kolapal
        from Hyderabad, Telangana
        Nov 21, 2019
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        Address: 500050

        Bill amount of 1132 is done on 10.10 2019 for [protected] on 10.10.2019 through ICIC net banking the amount has been debited from ICICI account the same is not been reflected in the bill and it is showing as due amount. The bill amount is debited through payu wallet the icici team has conformed this and the payment is successful from there end.
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          N
          Nikhil_Katoch
          from Delhi, Delhi
          Nov 21, 2019
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          Address: MAHARAJA AGRASEN INSTITUTE OF TECHNOLOGY, SEC 22, Rohini, New Delhi, Delhi, 110086
          Website: www.airtel.in

          Dear sir,

          Still, mobile services are not resumed, i am still not able to call as my outgoing call are restricted. Mobile services are barred, even after bill payment.
          Bill paid: 21/11/2019 08: 00 am
          Earlier also, i had issues regarding this but now i am very much disappointed now.
          I request you to please make updates as early as possible. So that i can easily use my airtel network for calls and other purposes
          Airtel customer support has been notified about the posted complaint.
          Hi,
          My name is Martin, my airtel prepaid mobile number [protected]I am kindly requesting you for out going and incoming call history from 1/11/2019 to till this date.Can you send through by my e-mail ID jerry.[protected]@gmail.com
          Internet service not available from last 4 months. I have booked a complaint on Airtel app but no call from Airtel no solution.this is my last complaint otherwise I want to Port this no on other network.
          Munish Sharma
          Mobile no [protected].
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            K
            Karthik Subramani
            from Delhi, Delhi
            Nov 21, 2019
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            Address: 101-4 Ponnaya raja puram, Gandhi park, Coimbatore, Tamil Nadu, 641001

            Hi, I am using Airtel number from Coimbatore. Now a days I am facing line busy issue while calling to similar Airtel number. I have complained so many times about this issue to customer care. They said within 4 working days they will sove. But the company is not ready to solve the customer's query. Now a days Airtel is worst.
            Airtel customer support has been notified about the posted complaint.
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              V
              vshltrpth
              from Delhi, Delhi
              Nov 21, 2019
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              Address: G-44/16, Laxmi Park, near peer baba, Nangloi, New Delhi, Delhi, 110041

              Recently i applied for porting my idea sim to airtel sim through online official airtel site. I received a message that i have been assigned a personal who will deliver the sim to my foot step and will do all the documentation. The boys arrived and took all the documents and took 350 rs from me. 100 for delivery and 249 for recharge. Now my sim has been activated but he has not recharged my number. Now when i m calling him he is not answering my call. I called customer care they said sir i cannot solve your problem you talk to dealer. But when airtel have assigned me the airtel dealer for all the thing then it's compony's responsibility if he does the fraud with me. My number is [protected] asha tripathi. Please look into the matter.
              Airtel customer support has been notified about the posted complaint.
              Nov 21, 2019
              Updated by vshltrpth
              Airtel dealer: Anuj Kumar
              Mobile: [protected]
              No incoming call on Airtel users always busy even I switched off Mobile it saying buzy while calling
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                R
                Rakesh Palariya
                from Mumbai, Maharashtra
                Nov 21, 2019
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                I purchased airtel postpaid number few months ago as their local center provider suggests me about the connectivity of airtel. Actually he fooled me about connectivity in my area. I have paid about 2000 rs bill and i could not make a single call from this number. Now i requested to discontinue my number but everytime i called their customer care they never complete my request and they hold my phone n finally hung the call...
                Airtel customer support has been notified about the posted complaint.
                I asked for disconnection since 3 months by calling the customer care but they kept on billing me. There has been no usage since 3 months. But they are adamant that I pay for the service I have not used.

                My connection was from a landline[protected]
                The issue that I have experienced was: I have raised an on 25/10/2019 service request no.[protected] .as of now I didn't get any resolution from your side. even I didn't get any call or update from your side. You people sending msg to appointing someone to visit my premises but sending another guy if the call to that they don't even know my issue
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                  S
                  Saathvika1516
                  from Delhi, Delhi
                  Nov 20, 2019
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                  My airtel dth id no - [protected] and registered mobile no [protected]i recharge above mentioned my dish tv 20 nov 2019 at rs 360/-. But do not active my airtel dth tv. After one hours i will call airtel customer car complaint registered. Ref no 97508568. After 6 hours i will call second time in customer care assistant name is anil promise me after 30 min your dth tv will activated. But after 1 hour do not active my tv. Last time i will call customer care assistant name sajan will behave with me very bad.
                  Airtel customer support has been notified about the posted complaint.
                  https://bit.ly/3clxliD
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                    M
                    Manmohan Kumar Sharma
                    from Delhi, Delhi
                    Nov 20, 2019
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                    network issue and ping problem

                    Address: Polytecnic, ward no.- 34, pincode .- 852201, kailashpuri, saharsa, bihar, Saharsa, Bihar, 852201
                    Website: Specially in Pubg mobile. And all other social media sites

                    Sir in my area or in my home the network connection is very. Whenever i play pubg mobile or any other social media sites the network connection is very bad. The ping of Airtel is always high. And i complined many times in Airtel customer service but my problem is not solved. So i am requesting to you sir please solve my problems....
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                    S
                    Subham Bhatt
                    from Patna, Bihar
                    Nov 20, 2019
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                    Address: Hazaribagh, Jharkhand, 825301

                    I have a problem that my internet of my airtel is not worrking properly from two months... I complained several times on customer care services but they are only just give a same statement that we are resolving your problem... But the problem is not fixed... And within 1 week fix my problem otherwise i will not use my airtel sim...

                    Plz solve my problem
                    Airtel customer support has been notified about the posted complaint.
                    Please allow my all calls and remove my
                    DNT I want to allow all calls my mobiles
                    Sir my sim is not working today. My mobile number [protected]. Sir, I'm also virefy my sim in 4G headset In yesterday. My sim card not available the network
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                      N
                      Neeraj Raj14
                      from New Delhi, Delhi
                      Nov 20, 2019
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                      I recharged for [protected], 558 (3gb per day, 82 days) from the airtel app (50 rs coupon applied) so 508 was deducted from the account, but recharge failed. The transaction happened via citrus pay gateway.
                      The transaction id is:[protected].
                      Kindly look into it.

                      I need to get the complaint to 350 characters which is mandatory it seems, so i am just typing this in.
                      Airtel customer support has been notified about the posted complaint.
                      Network in not working . It's really too slow I want to port it
                      Hi sir i am using Airtel mobile number 8 month no incoming call and massage lot of time i visited airtel store and customer care but no my issue still there 8 month no incoming call
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                        A
                        Aroonalok Pyne
                        from Hyderabad, Telangana
                        Nov 20, 2019
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                        Address: 560103

                        I ported my sim from airtel delhi to airtel bangalore circle last week in bangalore. I am travelling. The old sim stopped receiving signal yesterday while i was in hyderabad. So i inserted the new sim, which is now receiving signals. However i am unable to get any calls, sms, important otps. I am travelling from hyd to new delhi. I even recharged for ₹100 but in vain.
                        Airtel customer support has been notified about the posted complaint.
                        This opreatr not help me and debit my account 45 rupess
                        Dear Sir/Madam.

                        This is for your kind information that my Handset lost on the way Mobile No- Is [protected], please block my sim card as early as possible.

                        Ashish Kumar Agrawal
                        Rathapara, Tarbha
                        Dist. Sonepur, orissa
                        pin-767016
                        Mob-[protected]
                        मुझे इस [protected] से [protected]नंबर से किए गए सारे कॉल रिकॉर्डिंग चाहिए वॉइस रिकॉर्डिंग मेरे लिए बहुत ही जरूरी है
                        I converted my airtel prepaid to postpaid account . Security deposite was asked by the reprensenfarive of Airtel and accordingly paid by me . When i asked to refund the say thereis no any security deposite in your account, however they agreed to refund the excess bill amount .
                        kedar jha's reply, Nov 14, 2019
                        Not yet resilved .
                        Hi I am living in Chennai, kundrathur, ..here the network is alternatively changing to 3g and 4g so I can't play pubg...in 3g no internet is available ...while 4g gives 3g speed internet so please do something
                        I have called many times to Airtel on 121 for disconnect my Airtel connection but their have no reply n disconnect my call further reason all costumer assistant manager are busy and disconnect call.
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                          R
                          Rajeshwari Gangadhar
                          from Bengaluru, Karnataka
                          Nov 20, 2019
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                          I had recharged 499 airtel pack two days before only. Internet was very slow and today its not working only if i try to browse, links are not at opening and unable to download n upload. Why very often i face this issue and i guess this is the third compaint m raising for the same issue. For few days net speed will be very good and then it ll stop working only. Hope issue will be resolved soon.
                          Airtel customer support has been notified about the posted complaint.
                          Please send the receipt for the e- payment on email regularly
                          I have register for DND on 27/07/2018 with registration no. S[protected].
                          I am still receiving lots of sms and calls. I have call customer support lots of time and nothing happen to my request.
                          I recharged last night of Rs 129 to [protected] (Airtel). Balance deducted from my account. in the client mobile message displayed of 129 success
                          but Calling is not in process.
                          Please help me
                          My wife love anader persone in her mother mobile number and she black Male devorce for me and black Male to me
                          Mampi Sutrpdhor's reply, Nov 14, 2019
                          Amar bou tar Mayer mobile thake onnn chaler sate prem korche are amake sudu voi dhakache ami tomai devorce dabo
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                            S
                            sanuj kumar bansal
                            from Delhi, Delhi
                            Nov 19, 2019
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                            Hi,
                            i received a 50% usage data sms and after 5 min. later a sms pop up of 90% usage bt i only download a pic and use whatsapp.
                            After that when i call to customer care about this, he did not listen my problem instead giving me his false advises and excuses like see everything in low quality, download in low quality and when i tell him that i know this and again tell him my exact problem, he gave me excuses and didn't try to listen my problem.
                            Airtel customer support has been notified about the posted complaint.
                            I am unable to see my customer ID at the bottom of the channel view. Is there any way that someone can please share customer ID for the VC number[protected]
                            Recently shifted to Neeladri road, Electronic city phase 1, Bengaluru, and I am not able to make calls or use data indoor and the tower signal is completely zero. Raised multiple queries and complaints and there is no update on any of the complaints.
                            My Airtel mobile recharge money data not use proper my internet speed slow very slow last 3 month. please solve it in improve your 4G services.
                            Is this a joke? When I regularly recharge and keep minimum balance in my card, how can the sim be deactivated or whatever. I request you to immediately solve this issue as every other thing is linked with this number( [protected])
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                              S
                              Shaurya Sahu
                              from Mumbai, Maharashtra
                              Nov 19, 2019
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                              Address: Church Road Mahavir Mandir Chowk, Ranchi, Jharkhand, 834001

                              Airtel's internet is very bad the customer care says it will take more than one month to work
                              I said I use two numbers and pay an approximate amount of 700rs per month for internet which I'm not willing to pay anymore and I said that I want to Port my num and the representative said that to Port you num you'll have separate you number because it is in a family plan and you'll have to take a new plan of 499 but you can discontinue it after one day and you'll be charged 20 RS for one day.+you outstanding amount of 750 approx.
                              Airtel customer support has been notified about the posted complaint.
                              Nov 19, 2019
                              Updated by Shaurya Sahu
                              750 for the 117gb internet that I was unable to use
                              Nov 19, 2019
                              Updated by Shaurya Sahu
                              They are saying that I'll take 15 days time to deactivate one of my numbers and then only after address verification and presentation of id proof photo and adhaar card all of which I have already done to get a postpaid number with Airtel will they let me port my number, at the time of getting the postpaid connection they never mentioned all these conditions they said just come in and put in a request and it'll be done but only after three months
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                                K
                                khanshahbaz
                                Nov 19, 2019
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                                Address: J-5 J EXTENSION PART 2 STREET 12, 110092

                                Hello,
                                Im feeling very disappointed from your bad behavior of your sales employes in new delhi. I was really interested to install broadband connection with landline phone of airtel. Regarding this i got a call from one of your sales executive naming praveen yadav having mobile no : [protected]. He noted my address along with my mobile no. He said my executive will reach you to see your address and will tell you that its possible to install wireless handset or not. Later on i said first send him here to see the place then tell me plans so he just abuse me and disconnect the call. I have tried to call him back but he didnt picked it. Kindly take strict action against him if you will not do so i will lodge a complain against airtel company. Hope i will get a quick response from your side. I want his and airtel apology as soon as possible.

                                Regards
                                Shahbaz khan
                                +91-[protected]
                                J-5 j extension part 2
                                Laxmi nagar delhi 92
                                Airtel customer support has been notified about the posted complaint.
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                                  N
                                  nikhilkumarkha
                                  from Kolkata, West Bengal
                                  Nov 19, 2019
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                                  Address: 59 feeder road, 700120

                                  Sir, my mobile no [protected] deactivated by airtel on 6th nov 2019 for upgradation of sim card. Airtel ratail store ganesh chandra avenue at kolkata issued me a new sim card and told me it will start working after 6 hour but same was rejected due to father name recorded kumar kha inplace of niranjan kumar kha. This mistake done by airtel staff only because during porting from bsnl to airtel they entered wrong data. Aadhar card submitted which recorded correct information. Please do needful.
                                  Latter airtel conver my pre paid connection to post paid which is more costlier than previous. Due to this conversion i lost one year unlimited talk time which was recharged just two months before. This process was done by airtel with out any consent from me to resolve this issue. They told me with out this conversion from prepaid to post paid, correction of father name is not possible. It is totally unethical business culture of airtel. Please rectify the same at the earliest to avoid monetary loss.
                                  Airtel customer support has been notified about the posted complaint.
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                                    bhavith kumar
                                    from Bengaluru, Karnataka
                                    Nov 19, 2019
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                                    Address: #500 unicorn house,amarjyothi layout, domlur,west wing road,banglore, 560071

                                    Dear team,

                                    I would like to inform you that we have an issue with the airtel connections.

                                    We had given 16 airtel sim for cancellation on 31-jan-2019. Airtel enterprise team have cancelled our 01 numbers in the same time another 15 numbers one month later, and they have charged for that particular period and the difference amount for that one month rs-7023/-. We have asked for the waiver for that particular month and they accepted for the waiver and we have the email conversation regarding this issue.

                                    They have promised to give waiver but that balance is reflecting in our bill.
                                    I have attached old conversation mails for references, kindly go through this mail and take this concern to the next level.

                                    Help us with the waiver amount since this is not an small amount.

                                    Regards
                                    Bhavith
                                    [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      R
                                      Ravi Kumar T
                                      from Hyderabad, Telangana
                                      Nov 19, 2019
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                                      Address: Ranga Reddy, Andhra Pradesh, 500049

                                      Dear forum,

                                      I have been using airtel postpaid mobile connection for quite long time now and have requested airtel to provide 4g internet connectivity. They have initiated it and started charging ever since. But i am not able to browse internet on my phone. To fix this, airtel has changed the sim and said that the connectivity will be restored. I have raised the first complaint on 28th of october and it is 19 business days since the complaint is raised and no fix to the issue was provided till date. Each time i approach them over the call center, they just keep passing the call from executive to supervisor and floor manager and just give false promises but no resolution to the issue. I am being charged for 4g connectivity for more than a year but i was not able to use the airtel's 4g connectivity not even once. It is very distressing and depressing feeling that such a telecom gaint is taking days and days to resolve and none of the superiors is taking the issue seriously. I need the connectivity to be set at the earliest.
                                      Airtel customer support has been notified about the posted complaint.
                                      Dec 17, 2019
                                      Updated by Ravi Kumar T
                                      Dear Forum,

                                      It has been 27 days now, and Airtel did nothing to resolve the issue. Over to that they have closed the ticket with a random status and did not even care to confirm with me.
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