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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 438

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Address:C3, Pratapgarh. Near BDMI School diagonally oppsoite FITNESS FACTORY, Kolkata, West Bengal, 700103

Some international smss were shown against my mobile no. Which were not sent by me.in this regard, i informed my service provider, airtel, through e-mail and the contents of last e-mail was-"you have sent me a bill of rs.5242.74 against my mobile no. — for the period from 8th. Sept-2019 to 7th. October 2019. On going through the bill, i found that the bill has been raised for an extra 789 international smss @rs.5.00 per sms, which were...
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Jatinbatra999
from Gurgaon, Haryana
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fraud in disconnecting the fixed line connection!

Address:New Delhi, Delhi, 110085

Hi everyone

Airtel is doing fraud in the name of false retention!! Please help me so that i can disconnect the airtel fixed line connection and they are using all my money which i have paid extra instead of refund!!

Please read the full mail chain below and suggest what else i can do to disconnect the broadband connection. I have raised complaint 2 times and both the time they have closed the tickets saying that...
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Jatinbatra999
from Gurgaon, Haryana
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false retention and taking all the extra amount paid.

Address:New Delhi, Delhi, 1

Hi everyone,

I have applied to disconnect the airtel connection and i had some amount extra paid to my account. Instead of refund they used all my money and they wrote on mail that you have been revoked in airtel.

Please read full mail chain below with airtel authorities, read from last mail and you will find how they are cheating people.

Hi team,

This is reference to the below...
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D
Ds_20
from Nahan, Himachal Pradesh
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video calls not working

Address:Jammu, Jammu and Kashmir, 180001

I am not able to video call from my airtel number to a friend of mine in jammu (Also airtel user). We were able to video call till 5 october and after that it suddenly stopped. We both have data packs and validity. And still we cant video call. It would be very helpful if you can resolve this issue as soon as possible. It would be more appreciated if the issue is resolved within two three days....
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M
Markivram
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irrelevant penalty amount and dth value pack

I have been using airtel dth (prepaid customer). I used rs158 pack, i asked their customer care, he said u ll not go to the lower pach value like rs 93 and so on. It is only for new connections. U r also pay the amount o[censored]r pack with penalty amount, asking why, he said its for suspended amount, ur not recharge in particular date(he told one date). I am not got any intimation about this, like msg, notification. Their customer care also not...
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Rabiul Laskar
from Mumbai, Maharashtra
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chitting

Address:Hailakandi, Assam, 788163

I have recharged with 399. Which benifit was unlimited for 84 days. But after using some day the network speed is bellow 2g. I tried to their helpline but did not response satisfactily. I prayed that their network is not working as 4g do. But they have gave tips to desable 1 sim. I as a technical person know that this does not matter while usin any kind of network. Please help us for such kind of chitting....
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F
Fazal Sheriff
from Chennai, Tamil Nadu
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no network coverage for airtel

Address:Chennai, Tamil Nadu, 600100

Hi Team,

There is no network coverage at Pallikaranai and Perungudi. I'm getting only 2G with low speed. Then why do I have to recharge for 4G unlimited plans. I've complaining from more than a year to Airtel. But no action has taken yet. Could you please take action on Airtel.

Regards,
Frustrated Airtel Customer...
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Dhananjay Datkhile
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digital tv connection nerul

Address:400706

Inspite of repeated request aitel is not disconnecting one of my dth connection and keep charging.

Connection ids:[protected]-001
Secondary connection id: [protected]-002 (Suspended)

Recently after my father recharge connection they send message asking for more money..

Airtel just wants to make money. Pathetic experience.

Customer id: [protected], a/c balance:rs.194.07, current...
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A
amitpatel745
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of sim and not activating new sim and not providing upc

Address:Ahmedabad, Ahmedabad, Gujarat, 380013

I am using airtel no. Since 2005 and converted to postpaid in 2010. Recently airtel has stopped my sim on 30sep.

Then on 1st oct., i visited to airtel store and they had given new sim at a cost of rs. 25/- without any receipt. Again it did not work. Then after 2 days they given another new sim. Still not working.

I have visited airtel store daily since 1st oct to till date of 7th oct, and also sent the emails...
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F
Frustratedone.
from Kovvur, Andhra Pradesh
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I'm complaining about internet speed

The internet speed is too slow it's like almost none any apps or website is not loading. Even the speed test by ookla app detects the speed as 0 kb. Please look after the problem immediately. I won't be in a known area how am i supposed to do the work as the internet is not at all working. This complaint registration cost me real money please look at it immediately...
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I recharge my number with Rs 35 and no balance is credited to my number moreover outgoing/incoming calls are not working.. I contacted Airtel many times but they replied with absurd and not solved the issue.. This is the second time I face this issue.. My number [protected]
Recharge dates:6th October rs 35 and 29 sep Rs 65..and when I recharge second time The same Sim worked under same handset...
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A
Abhijain16
from Mumbai, Maharashtra
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postpaid bill gets rounded off to bigger number

I use airtel postpaid connection. Whenever the bill comes it automatically gets rounded off to the upper number. For example, if the bill is 300.05, it gets rounded off to 301. The amount never gets rounded off to the lower number (300 in this case)

The amount may look small for one customer, but when it is aggregated for millions of customers, it is a huge amount and airtel has been looting the customers regularly.
br...
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Rajendiran Kanniappan
from Mumbai, Maharashtra
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from beginning service not provided but bill produced without fail

Address:THIRUVALLUVAR STREET, Vellore, Tamil Nadu, 632007
Website:airtel

I am k rajendiran mob no [protected], from begining service not provided but bill produced without fail. Payment remainder daily 2 or 3 times. But not service done properly. Without providing any service how we pay the amount and what purpose. Every time i call "reply" you have no any balance. Very insulting and ignore the importance of customer. So kindly cancel the payment and cancel the poor service of airtel....
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Rajendiran Kanniappan
from Mumbai, Maharashtra
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post paid service registered but not provided from beginning to till date

Address:THIRUVALLUVAR STREET, Vellore, Tamil Nadu, 632007
Website:airtel

I am k rajendiran, mob no [protected] by force or unfortunately my number shifted from tata docomo to airtel. Last 2.5 months before shifted. When shifted immediately start from higher post paid pack and service not provided from begining to 1.5 month. After i complain again and again then provided. After 2 months. But bill circulate regularly, warn regularly sms/voice call. This number is my important number. But their poor response, without...
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shantanu j
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mnp request rejected

Airtel has rejected my mnp request 3 times. And the reason they have given is upc mismatch. It is a blatant lie. I was very sure of correct upc code. When i called customer care, their response was pathetic. I will no longer tolerate such harassment from airtel. If this issue persists then i am approaching trai or pursue legal action. Airtel have left me no choice....
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PalanisamyKarthick
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network related issue

Address:Lear Automotive India Pvt Ltd, E25-27, MIDC, Bhosari, Pune, Pune, Maharashtra, 411026

Hello airtel,

I am from pune, as airtel postpaid user of last 8years, last 2 years i am in pune bhosari location, last 6 month weekly once i am raising compliant about the network issue, no one take responsibility and taking action. But every week executives calling and asking me to close the compliant.in a day morning 8:30 am to until leave from office 9:00 pm mobile in no service, so i am planning to switch other network,...
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Papu sourav
from Kolkata, West Bengal
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sim card registration failed.

Address:KENDUR, KENDUR, 713427

Sir,
I am now a vodafone customer but like to be my adhar card is linked with my old airtel number and these is required for kyc but last few months i don't rechge it but i put it in a live hand set and network is probably came but 8 day ago i found that it have feched a problem like registrations failed and it is very much required to me and i serch over bowser's to resolve it but i don't be solved the problem so i complain in the...
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Patilshankaragouda
from Delhi, Delhi
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sim card. incoming and outgoing messages not receive

Address:SHANKARAGOUDA PATIL 1st cross Bolashetti Chawl Basava Nagar Bailhongal Tq : Bailhongal Dist : Belgaum State : Karnataka Postal Code : 591102 , Mobile No : 7411115585 / 7411119692 ,email.id : [email protected], Belgaum, Karnataka, 591102

[protected] this his my airtel mobile number. Incoming and outgoing messages not receive
Message not send and not receive messages i have completed airtel costumer care 121&198 number in continuing 2 months and 6 october 2019 his not solve problem plz help me.
Postal code : 591102
Contact no - [protected] & [protected]
[protected]@gmail.com...
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Address:Bagnan, Howrah, West Bengal, Howrah, West Bengal, 711303

Dear sir,
Just using airtel 4g service in my [protected] for past 6 months @498 pkg, i. E 2gb/day for 84 days and found out the internet service is inaccessible from 6pm to 12 am every day.
The following numbers [protected] (Wife) and [protected] (Mother) face similar problem and we all located at bagnan, howrah, west bengal
Although when contacted the service provider personnel, it seemed as always they are busy with redirecting...
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Tushar Singh Budiyal
from Delhi, Delhi
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slowest internet service

Address:LLRM MEDICAL COLLEGE, Meerut, Uttar Pradesh, 250004

I want to say airtel has the worst network for using internet services. They claims airtel has the fastest network, but i can truely say it is the slowest. It can't provide you even 3g speed. I will rate it as zero star. Firstly i thought may be because of location, i am suffering from this situation but no, it has slow speed at any location. I have complaint the customer care number of times, even they are not able to resolve my problem....
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