Airtel Complaints & Reviews

I am using Airtel since 2009. Since 2013 I am regularly complaining Airtel to rectify the signal issue in my area hear Ayappa Nagar, K R Puram. Several time customer care executives had taken my complain and given me reference number, but post that no action on these issue. Today I called airtel customer care and complain the same, but funny part still they are telling me the same scripted answer, they are working and they will rectify soon. Its been 7 years they are trying to rectify. I dont know what to say... I never seen the network worse then Airtel .

Dear sir,
I ashwani kumar sonker have done recharge of rs. 49 by airtel app but transaction failed again i done the same amount recharge but again transaction failed. And amount has deducted from my account. So, i kindly request you to refund my deducted amount into my account of rs. 49 and rs. 49 (Two times).
Thanking you,
Your's sincerely,
Ashwani kumar sonker

I am using airtel service and i am unable to use xstream app now!! I have re-charged my no on 11 feb 2020, but still getting messages to recharge, even after 3 days!! I have called up customer care and spoke to zisha who claims to be floor supervisor! She refused to take complaint and claimed that she has resolved the issue!! I am attaching the screenshot of the error i am getting!! How can issue be fixed, if i m still getting the error? She was so arrogant that she refused to take the complaint, even after multiple times mentioning that issue persists!!. Such crap executives are hired to harass customers!
How can customer support refuse to take a complaint for a service when the issue still exists? As per trai rules, customer has right to register complaint n seek complaint no, not sure how airtel can follow its own rules? Airtel claims they are best service not sure if they have tested their network and services?

I have been facing call drop and poor data speed (E instead of 4g). Thus complained in airtel customer care on[protected]. They told to resolve it before[protected], but now they are telling to wait for 2 months.
I am using airtel postpaid and complaint number is attached herewith. This problem is for the location in mega city ahmedabad.

So the only thing left out is mnp now, but i have heard many issues while moving from airtel postpaid to jio. Just want airtel to not harass me in my mnp process to jio.

Airtel wants me to pay without expecting for any service from them and their customer care executive told me that airtel postpaid customers are not allowed to port into jio.

Hi team,

I am unable to call on tollfree numbers like
1100 /[protected], from last 3 months,
I did recharge of rs.600 unlimited pack still it is not working,
I tried with other airtel numbers also still facing the same issue.
I tried from other locations like andhra and karnataka still unable to call the same tollfree numbers.
I am able to call the same contacts from jio network,

Airtel request id: cogcl[protected]

Airtel is just asking me to wait by giving irrelevant reasons,

I need quick fix on this, this is not only the issue facing by me, even entire airtel users are facing the same issue.

Regards,
Shaik babji

Sir i complain for close the airtel money account [protected].
Complaint reference no. 5038800
And they message me case resolved but case not resolved yet bcoz i'm open a payments bank account another number with this aadhar number whose number with [protected] airtel money wallet but when i'm going to airtel express to open a new payment account [protected] they said me this aadhar number also exist one account.
I am contact with airtel by mail they didn't answer me

Hello, this is to inform you that i posted a query regarding airtel fiber net on airtel website and got response from sales executive [mobile number - [protected]] who came to my house in jaipur (302019) on 11th feb 2020 regarding connection and informed me fiber is available in my area and then he completed all the documents formalities and gave me link to pay for my plan and rental fee and after 2-3 hours 2 engineers came to my house for wiring and setup then those engineers told me that "airtel fiber line is not available in your area and that the sales executive should have said so to you" after that i told engineers that sales person said connection is available and i have also paid the money for that and after that i called the sales person and he said he'll explain tomorrow that is on 13feb about what to do and today he's not receiving my calls i have called him more than 15 times but no response but he messaged me that he'll refund my money but then i asked about refund i'd he just ignored me, that means he's lying about refund as i have not received any message regarding refund and i called airtel customer care and they too did not receive any refund request, that sales executive doing fraud so bluntly without care in a world,
My request now is to refund my money back and i'll never opt for any airtel service ever again

The issue that i have experienced was: my airtel mobile number [protected]. On my airtel app i have play velentine on in the air contast. And receive 3000 point and claim amazon and bookmyshow vocher after fill all details submitted my vocher still not received. T&c said vocher received via sms in 72 hours but today is 5 days go but stil vocher not received. Many time contact coustmer care but not solve my problem.

I have recharged my mobile number [protected] through net banking for rs. 399 on 12th feb 2020 and received an sms with transaction reference no. Srstx359019 of rs. 399. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Even im unable to connect with your customer care executive asking for sufficient balance, how is it possible to connect with customer care if itself there is no recharge in my mobile or with zero balance.
Suggest some way to sort out problem.

Regards
Asmita

Sir,
Unfortunately I am unable to use SMS service properly (on [protected]) inspite of registering many complaints against this.i submitted the first complaint on[protected] but it is still unresolved. I talked to customer care executive many times but they didn't show any positive response.
Sir I request you to resolve m this problem on Airtel number [protected]

Dear sir,
I ashwani kumar sonker have done recharge of rs. 49 by airtel app but transaction failed again i done the same amount recharge but again transaction failed. And amount has deducted from my account. So, i kindly request you to refund my deducted amount into my account.
Thanking you,
Your's sincerely,
Ashwani kumar sonker
Bank name - state bank of india
Account number-[protected]
Ifsc code-sbin0001773

Dear airtel
i am using your service since more than 10 yrs and from last two year i am calling your service centre to improve my data and voice quality but i am listening only a news that tower coming to my city. But neither a tower nor my complaint resolved.
where airtel launching 5G, insist to use 3G mode manually. shame on you( Add on TV highest video speed), after complaining since 2 yrs, lot of reference complaint no.generated only.
is any body is there who can listen my issue.
because i know and i can bet that you cant do anything except generating another complaint no.
and plz suggest what should i do to get a level of service?

I couldn't recharge airtel number online. [ COMPLAINT/REFERENCE NO. CPONR[protected] ] after i changed my sim to prepaid from postpaid, so i had raised a complain with airtel customer care 3 months back, they assure every time it will resolved 48 hour for last 3 moths.and now I CAN'T EVEN RECHARGE MY NUMBER THROUGH A RETAILER, MY SERVICES OF INCOMING WILL BE BARED BY 13TH FEB 2020. i have been using this number for 15 years. Its very important number for me as all my customers contact is through this number.I request you to do the needful. (P.S THE CUSTOMER CARE PERSONNEL HAD ASSURED MY PROBLEM WILL BE SOLVED BY 11TH FEB 2020.

Today i have paid rs 470 towards my airtel mobile no. [protected] in your bangalore office. I have not received message for having paid the same.

Amt paid by cash for the month of february bill due on 18.2.2020.
My address:
Sunil sahasrabudhe
Rns shanthi nivas
Flat c 1005
Yeshwathpur,
Bangalore 560001

Kindly confirm the same.

Well, i’m an airtel user, since very long it has been good but from few weeks airtel is looting and manipulating customers, well earlier it 84days for rs 558 (3gb per day) now its 56 days for the same, but the speed is pretty much low and i’m unable to use my tariff as per it. The speed of the internet is too much slow which bothers me at my work. If airtel sees this, please get back to me asap or else i’ll port my number to some other network.
Thank you

I have tried to reach airtel customer for so many times and every time I get a different response from each one of the CSR.
The issue here is that I am not able to generate send SMS to 1900. Each time I am getting ' Error 69 Message not sent'
First time: When I called the CC @ 121 they told me that you have to clear the outstanding amount, I did the I send the SMS, nothing worked.
Second time: they asked me to pay some amount in advance, I did, nothing worked.
Third time: they asked me to. pay entire bill amount for the next month '600 rupees' and again I did, nothing worked out.
4th time: they raised a complaint and said that it will get resolved within 24 hours, I waited, tried again, nothing worked again.
5th time: they said to wait for 24 more hours, I did, and guess what nothing worked out again. It has been more than 48 hours and I didn't get any response neither my issue is resolved.

The issue is not only with the Port. I even can send SMS to a special number. For example 567678

I have very bad network at my home area, not able to do outgoing calls and no incoming calls getting, not able to use internet services as well. Raised complaints many times but no one is ready to response even. 20 days passed, whenever i called to customer care they are saying one line we will escalate the issue.
Complaint numbers are
[protected] & [protected]

I am complaining for airtel postpaid mobile number (Mobile data issue) for very long period of time, but issue has not resolved till now. I am paying 4g data plan but internet and data does not work properly at home, office address properly and other places as well.

Every month i am paying rs 411 for data and internet but not satisfy with data network (Mobile number internet is not working).

I have done complaint on 198 and 121 for very long time but no response for customer support team. Facing this issue on my postpaid number is [protected].

I am sharing 2 complaint id for the same, but i am doing complaint from last 8 to 9 months but your customer support team is updating on these tickets every month

Airtel complaint number for august 2019 : [protected]
Airtel complaint number for october 2019 : [protected]

Please resolve this issue asap.

Regards
Pyush anand

I have recharged with a airtel recharge pack of rs.449 (Including unlimited talktime, 2gb data per day and 100 sms per day) for 56days validity on feb[protected]/02/2020). The transaction was completed and the amount was deducted from my account but the recharge to my number wasnt sucessfull.
Mobile num - [protected]
Please resolve this at the earliest.

Wrong mobile no - [protected]
Correct mobile no - [protected]
Transaction id[protected]
Transaction dt[protected]
Transaction type - net banking (Sbi)

Hi.. Above are the details where in wrong recharged done to somw other mobile no. Due to typo error pls help as do needful.. Already i have logged a complaint to customer care on same day with sr no[protected] but was not resolved pls help and do needful...