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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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V
Vandanarosni
from Handia, Uttar Pradesh
Nov 11, 2019
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Address: LALGANJ AJHARA, 230132

I am using (Prepaid) airtel 4g but i am like it is 2g or 3g. Seriously tthis is worst experience with airtel. If i open any page it takes 5 to 6 min to open it. It is all time buffering and most importantly i do not even my 100% data but they send message that i did. Very slow speed of its internet service and they should work on it. If they do not resolve this problem then i have no option other than to switch other service provider. This not only my problem but every airtel user im my locality. I think they should take it serious.
Airtel customer support has been notified about the posted complaint.
Sir I have LTE problem and network problem . I have done complaint to customer care and they have had said we will resolve me prob in 48hr but still they have not resolve my prob . And they have not given proper response to me . So kindly resolve my prob soon .
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    Lawliet0506
    from Thiruvananthapuram, Kerala
    Nov 11, 2019
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    Hello, i received the below mentioned message in my mobile but i never requested or activated any services. Kindly look into it and resolve the issue asap. The message i received is:

    Hello! Reference no. 91110517 for your airtel mobile has been registered on 11-nov-2019 02:08. The same will be closed in next days. For status update, sms sr (Ref. No.) to 121

    Thank you.
    Airtel customer support has been notified about the posted complaint.
    I have a sim [protected].I am using this no for Watsap and have submitted it for important deals like bank etc. But I haven’t used it for some time and am using another number . My number has been allotted to someone else and a stranger picks up the phone when this no is called . Kindly look into the matter.
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      M
      Murugesan Shanthi
      from Mumbai, Maharashtra
      Nov 11, 2019
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      Address: Alandurai. Coimbatore, 641101

      My num is [protected]. My num 9.11.2019and 10.11.2019incoming and outgoings call send to my email id. [protected]@gmail.com send me sir urgent this number activate my name vignesh i need received calls i am mob shop owner incoming calls pls send me pls help me sir... Pls help mepls help mepls help mepls help mepls help mepls help me pls help me pls help mepls help mepls help mepls help pls help me help mepls help mepls help mepls help pls help mepls help mepls help mepls help mepls help me
      Airtel customer support has been notified about the posted complaint.
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        S
        Satvik Aghara
        from Delhi, Delhi
        Nov 10, 2019
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        Airtel customer care(198) is not receiving my call; the call ends up by saying all the executives are busy, please call again later. Moreover, the internet services are terrible, and no resolution had been taken to my complaints to them, and by having additional 2GB of data in my account other than daily data plan it was not made available to use it.
        Airtel customer support has been notified about the posted complaint.
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          P
          Pappu798
          from Agra, Uttar Pradesh
          Nov 10, 2019
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          Address: 248197

          Hi! So i received a message from airtel that they are providing me free 10 gb data on a 4g sim+ 4g handset by calling on their promotional number. As soon as i called, i received 10 gb free data and here where the problem begins. I cannot open certain websites on google chrome like (Facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and apn numbers. Also i cannot open any game downloaded from play store. What kind of joke is this airtel playing? Why even bother to give free data when you can't use it freely as you are redirected to their irritating webpage. Please provide me a solution as soon as possible.
          Nov 11, 2019
          Complaint marked as Resolved 
          I contacted airtel customer care and told about the problem. After 1 day it was solved automatically.
          Airtel customer support has been notified about the posted complaint.
          I have not received network in my home 550 SHIV CITY SILVER NIHALPUR MUNDI INDORE 452012.

          This regard i have try to call 12118 but not contact call on your customer care lines .
          Please check network problem and do the need full.

          SAMEER SAWANT
          [protected]
          Amount was deducted from my SBI bank account when I recharged on 4th November 2019, but I did not receive a recharge SMS. I only received an SMS from my bank stating that the amount of 399 for my recharge has been deducted and sent to Bharti Airtel.
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            shahsi
            from Jamshedpur, Jharkhand
            Nov 10, 2019
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            Address: Jamshedpur, 832108

            I have recharge 399 on which my airtel app shows that i get 1.4 gb per day plus extra 400 mb per day. But after recharge only 1. 4 gb data per day is given by company. That's is cheating with me. Also when talk with customer care he talk to me rudely and say app is false and fake.

            Kindly look into it.

            Also add a screen shot showing that i get 400 mb extra data per day.
            Airtel customer support has been notified about the posted complaint.
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              P
              Pawan Baloda
              from Delhi, Delhi
              Nov 10, 2019
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              Address: East Sikkim, Sikkim

              Most slow network in my city, takes too much time to open a page, downloading is like waiting too long.. Why this airtel engineers dont work on their network issues, as they dont notice this thing or they are ignoring this, telling that... Chal jayega, customer kya ker lega and all.. Itna slow network hai ki dont want to use airtel anymore.. If its not gonna fix soon, i will port my number to some other operator.
              Airtel customer support has been notified about the posted complaint.
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                S
                Shivangini Trisal
                from Hyderabad, Telangana
                Nov 10, 2019
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                Address: 500032

                Factory requested for airtel broadband services at my residence and it has been taken ages for them to respond and get the installation done every time every single day have to call multiple times to customer care which is not giving any decisive for supportive replies aur course of action the entire user experience is very disappointing the only thing i need to do it again and again call the customer care and tell them my issues and they don't have any solution didn't said anybody lic staff is very in experience and in sensitive i totally do not like the airtel services and i would like to get some understanding you taken on get the installation done for my airtel broadband in please reimburse the amount that i have paid in advance for 3 months this is ridiculous customer behaviour
                Airtel customer support has been notified about the posted complaint.
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                  Ashok_MP
                  Nov 10, 2019
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                  Address: 002 B Block Druva Daffodils Varthur Sarjapur Main Road, 560087

                  I have applied for a airtel dth connections and while the connection was requested the amount was 1580 and an additional charge of 440 was applied by the person who has come for the connection of dth. As per him the company will provide only 2 connectors free and the rest of the connectors will be charged rs 40 per connector. He has totally connected aroud 11 additional connectors and it is still and mystery that why he has connected these many connectors. The incident needs an investigation. When i have asked for the bill for the connectors, he just told me that there is no bill for the same.

                  When i have raised the previous complaint the company has told me that they are refunding the amount and the amount was not yet credited. The complaints was just closing simply without a solution.

                  Dth no : [protected]
                  Mob no :[protected]
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    sandeep748
                    from Delhi, Delhi
                    Nov 10, 2019
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                    Address: rajeev nagar road no.10, Patna, Bihar, 800024

                    On my [protected] i unable to use internet from 25th oct and i also complaint to customer care regarding this on 29 oct but stil issuse not resolved as well no body given any update...
                    Also my other two more numbers suffering from same issue...

                    [protected]
                    [protected]
                    Airtel customer support has been notified about the posted complaint.
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                      Ashok_MP
                      Nov 10, 2019
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                      Address: Druva Daffodils 002 B Block Varthur Sarjapur Main Road, 560087

                      I have been using the airtel fibernet from oct 2019 and i have come across the disconnection of internet 3 or 4 times. I have requested fro the landline which was supposed to be provided with the connectoin and even that was not provided yet. This was taken for some office works like work from home and airtel fibernet is not a reliable source of internet., and now the connection was frequently disconnected on nov 9th morning and by evening the connection was completely lost. I have been repeatedly calling customer care and no actions where taken on the same. I have never expected the airtel customer care will be so irresponsible. If this cannot be corrected please disconnect the service and i need the complete repayment. I have mentioned the customer call details and my account details below. Please let me know the expected eta for the same and what actions where taken for this till now. I want the two days bill to be reduced during this bill cycle. Expecting and fast response at least for the mail

                      Account no : [protected]
                      Airtel num :[protected]_kk
                      Service request no.[protected]
                      Registered mob no : [protected]

                      Regards,
                      Ashok. M. P
                      +91-[protected]
                      +91-[protected]
                      Airtel customer support has been notified about the posted complaint.
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                        ujjwal40
                        from Noida, Uttar Pradesh
                        Nov 10, 2019
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                        I had made a payment of rs 2505 from my airtel wallet [protected] on 13-10-19 to book a flight ticket on flipkart travel but ticket was not booked because of failed transaction but my money was not refunded back to my wallet when i contacted to flipkart they said to wait for 7 days and then they replied that payment is not done by my bank and when i contacted to bank they said you transaction is successful.

                        I want my money refund and penalty too for wasting my time
                        Airtel customer support has been notified about the posted complaint.
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                          Himanshu_1702
                          from Bengaluru, Karnataka
                          Nov 10, 2019
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                          Address: 560100

                          I had placed request to airtel customer care on 27th oct for disconnecting my landline, on 29th again i complained, they gave me for number[protected], and confirmed that within 2 days it will get disconnected, after 3 days they told me it will take 15 days after a week they told me it will take 45 days. Meanwhile they sent me bill which included 6 days post my complain date.
                          Airtel customer support has been notified about the posted complaint.
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                            Namrata Javkar
                            from Delhi, Delhi
                            Nov 10, 2019
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                            Address: Mumbai City, Maharashtra, 400067

                            On 17th oct, 2019, i recharged using airtel app of rs 349.. But the payment got failed.. And also the amount was deducted frm my icici account...
                            I had a talk with my bank manager and she said that the amount of rs. 349 was successfully credited to the beneficiary account.

                            I still didn't get the refund from airtel..
                            Kindly help with the same asap.. It's high time now..
                            Airtel customer support has been notified about the posted complaint.
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                              B
                              babbyy
                              from Bengaluru, Karnataka
                              Nov 9, 2019
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                              I have done a recharge in airtel (Madhya pradesh) network. But, still the receive didnt get any recharge. What is this?
                              Do you provide services this way? Seriously!!
                              My transaction was successful and 169 amount had been deducted from my account. Did i make any mistake of choosing airtel over idea?
                              This has happened before too, that time i lost 399 rs.
                              I don't have tree of money, don't use others money this way.
                              I want either recharge done or my money back.
                              Its 9nov 2019, i dont know when you're gonna reply for this.
                              It's good to contact me through g mail id - [protected]@gmail.com
                              So that i could share the number also.
                              Airtel customer support has been notified about the posted complaint.
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                                I
                                itsishraq
                                from Gobardanga, West Bengal
                                Nov 9, 2019
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                                Address: Vill + P.o- Babnan , P.S- Dadpur, Dist- Hooghly, 712305

                                In my area, airtel internet is too slow. We have complaint many times but they did not response anything. 4g, 3g both internet are working like 2g. We are getting 3-4kbps downloading speed and unable to stream any videos even if i set 144p. We are just frustrated. We want govt. To take a strict step against him. We will be very happy if bharati airtel becomes defunct.
                                Airtel customer support has been notified about the posted complaint.
                                Nov 09, 2019
                                Updated by itsishraq
                                here is the speed of downloading speed..

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                                  M
                                  Mohammed Asrar
                                  from Chennai, Tamil Nadu
                                  Nov 9, 2019
                                  Resolved
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                                  Resolved

                                  Address: 45/16 Barnakar 3rd Street, Flower Garden, Ambur - 635802, Vellore, Tamil Nadu, 635802

                                  Hello team,

                                  I have raise complaint for airtel dth stb is now working in the morning.

                                  Without resolving the issue i have received message from airtel team stating that issue has been resolved.

                                  Could you please validate and do the needful.

                                  Regards,
                                  Mohammed asrar
                                  Cell: [protected]
                                  Nov 10, 2019
                                  Complaint marked as Resolved 
                                  Hello Team, Still issue is not resolved but I don't know why this complaint status changed as Resolved. Look into this.
                                  Airtel customer support has been notified about the posted complaint.
                                  Nov 10, 2019
                                  Updated by Mohammed Asrar
                                  Complaint has not been resolved yet.
                                  Nov 12, 2019
                                  Updated by Mohammed Asrar
                                  Hello Team,

                                  Still this issue has not been fixed.

                                  Could you please have a look on this.

                                  Thanks.
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                                    U
                                    umeshkumar88
                                    from Mumbai, Maharashtra
                                    Nov 9, 2019
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                                    Respected Sir / Madam

                                    This is my Airtel Number

                                    Airtel [protected]

                                    This is my address

                                    Dandupur, ahibaran, Dharauki, Pratapgarh. Dharauki, Uttar Pradesh 230503

                                    Latitude. 26.02776

                                    Longitude 81.80807

                                    RF team had done survey of my Location and approved for new site

                                    Planning team had also visited on my location then they had Approved New site on my location

                                    Still waiting for Paper Work from Bharti Airtel for Paper Work and Rent and Packages from AIRTEL

                                    When ny Paper Work Will Complete From Airtel Planning team

                                    Plz resolve the issue on urgent basis

                                    Send the Team for paper work

                                    RF Team is ready for new site planning team also approved then why there is delay from Fianance team and Legal team for Paper Work

                                    Do the needful on urgent basis

                                    This is my allternate number

                                    [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      K
                                      from Mumbai, Maharashtra
                                      Nov 9, 2019
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                                      Address: Siddartha nagar branch, beside Maha lakshmi sweets, Mysore,570011, Mysore, Karnataka, 570011

                                      I am very to sorry ro state this, the lady agent sitting in mysore siddartha nagar branch is so rude and behaves so ugly.

                                      She didn't give respect to any customers who were present at the time of my visit.

                                      Didn't respected my mother who is older than her.

                                      Why do we want such a representatives to represent and server as customer support or as customer relationship person?

                                      Kindly take an action or observation or else company will be loosing valuable customers.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Sosamma Vte
                                        from Kottayam, Kerala
                                        Nov 8, 2019
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                                        Address: Puthengady house Mulanthuruthy post pin 682314

                                        Mob.[protected]
                                        Alternate mob.[protected]
                                        Respected sir i as a customer of airtel mobile. I am unable to use this connection i am facing poor indoor coverage. No 2g 4g indoor coverage i am getting sir. Before taking this connection airtel assured me excellent 2g 4g coverage both indoor and outdoor. But after taking this connection i realized that i am really cheated by airtel. I am unable to make a call and unable to send an sms also due to non availability of 2g 4g signals. I had mentioned several times to airtel kerala. But the company not ready to solve the issue. Airtel again again cheating me by telling we have excalated the issue., but the issue still continuing. I had lost my money and my number. I kindly request you sir please take necessary action sir.
                                        Yours sincerely
                                        Ealias
                                        Airtel customer support has been notified about the posted complaint.
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