Airtel Complaints & Reviews

Address: sunrise advertising 102, sadath court, 5/6 magarath road bangalore, Bangalore, Karnataka, 560025

My internet has been been cut due non-payment of rs. 2500/- of september bill, but i had done the payment throught online on 30th oct. 2019 but to a wrong number - my telephone no is 48530415 but is have made to 49530413 by oversight. The mode of payment is through my debit card on sbi and transcation reference no.[protected]. Please restore my internet for me to work all my work are pending from 1 week. I came to know the mistake done by us onlly yesterday through your engineer.
Pl do the needful, thank you. Vijay - sunrise.

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Address: 560102

Hi i have mistakenly recharged a wrong no through paytm. Below are the details:

Wrong no [protected]
Operator reference no : [protected]
Amount : 399
Correct mobile no: [protected]
Email [protected]@yahoo.com
I am also attaching the screenshot of the transaction.

Pls reverse the amount & recharge the correct mobile no.

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We were allotted the attached 64 prepaid simcard for our internal staff members from airtel sales channel representative mr salman mob nos [protected] residing at flat nos 404 4th floor dosti complex a wing, vartak nagar, thane west where rs 30150/- was transferred to his bank account by our company however till date we are not able to trace the mr salman who refuses to attend our call. Last week mr salman came to our office & took away all the sim cards registered in our name in view of refunding the amount the very next day but again he went missing & refuses to answer our calls.

Airtel customer support has been notified about the posted complaint.

Nov 09, 2019

Updated by Anil Dbss No resolution provided till date by Airtel customer care and nodal team

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Address: Sector E gali no. 8, Paani ki tanki wali gali near YSS mobile shop, Indore, Madhya Pradesh, 452015

I have submitted so many complaints regarding the slowness / internet not working complaints but I have not yet received any proper update on ticket even not resolved slowness issue.

Each and every time the symbol of internet shows E and G symbol. Whenever it's come to 4G it's show with ! Marks.
Whatever symbol shows in mobile but internet doesn't work.
Is there any solution for it ? I did changed the sim slots alternatively but issue still persists.

I usually recharge with more than 500 rupees for 81 to 84 day net use but I loss without using net due to slowness around 2 gb per day. Could you please help to resolve such issue without closing ticket with proper update.

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Address: 274204

In My Area Airtel Is providing Very Bad Network.Everyone Abusing Airtel Company Daily And Some Peaple Is Going To Port To Another Network Provider.In Day Time Internet Speed Does Not Give Speed Over 100kb. So I Suggest Or Request To Airtel Please Fix Poor Network Quality Otherwise All My Friends Will Left Airtel
Thank You

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Address: AE-217, RABINDRAPALLY,, KRISHNAPUR, Kolkata, West Bengal, 700101

My mother was using a airtel sim[kolkata circle] since past couple of years. 6 months back i have taken new sim card 4 g supported from airtel store. All of a sudden the sim stopped working. Now airtel customer care asking to visit their store again to replace the sim. Since i stay at bangalore, now my mother has to visit store which is not possible since she is not well. I want sim replacement service at home. Because every 6 month it is not possible to go to their store which is far from my home.

Contact no: [protected]

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Address: Sakore Nagar, Lane no 1, Pune, Maharashtra, 411014

I had traveled to hong kong on 16, 17, 18 oct 2019. During my travel i had not activated any international roaming pack. But airtel activated the pack without my permission from back end and charged me for the same. When contacted customer care they said pack has already been activated from back end so i have to pay the charges. Kindly look into the issue.

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Address: New Delhi, Delhi, 110014

Hi

I ported my sim from jio to airtel, post the tele-verification i am not able to make or receive any calls on my number.

I am not able to use my number from past 5 days, on the airtel app it is showing that my services are currently suspended. I have done the first recharge of ₹249/- but still my phone is not showing any networks.

The airtel service centres are also not able to help me. They have raised a complaint number but i have visited the store for 6th time today and still they are saying that it is under process and don’t know when it would get resolved. I am very very disappointed and frustrated with the service. This is how airtel provides help to their customers, seriously very disgusting.

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Respected sir / madam

My name
Gaurav ramnath magar

This is my airtel mobile number
[protected]

This is lat and long
19.44548
75.28916

This is my address
Land23 erandgaon taluka shevgaon district ahamadnagar 414502

In our village there is no network of airtel i had esclated earlier also but no help from airtel esclation team

Plz it is request to airtel plz send the network team to resolve the issue on my area i m ready to give land for network tower

Plz registered complaint number in ny number and provide me the reference number for future correspondence and resolve the issue on u r end on high priority basis

This is my allternate number
Plz call me on this number allternate because due to non connect of network coverage
[protected]

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Respected sir / madam

My name
Gaurav ramnath magar

This is my airtel mobile number
[protected]

This is lat and long
19.44548
75.28916

This is my address
Land23 erandgaon taluka shevgaon district ahamadnagar 414502

In our village there is no network of airtel i had esclated earlier also but no help from airtel esclation team

Plz it is request to airtel plz send the network team to resolve the issue on my area i m ready to give land for network tower

Plz registered complaint number in ny number and provide me the reference number for future correspondence and resolve the issue on u r end on high priority basis

This is my allternate number
Plz call me on this number allternate because due to non connect of network coverage
[protected]

Airtel customer support has been notified about the posted complaint.

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S

sriram k.v

from Chennai, Tamil Nadu

Nov 5, 2019

Dear sir

I have lodged complaint regarding network and internet from last September 2018 but still no response was given and last three days I am Not able to receive calls in my number

Why I should not complaint in TRAI and consumer court

Expecting your action regarding this

Regards
K.v.sriram

Reply

S

Shruri123

from Dehra Dun, Uttarakhand

Nov 5, 2019

Wrong number-[protected]
Amount -98
Transaction id-N1910311450582649386569
Right number [protected]

Reply

Shruri123's reply, Oct 31, 2019

I accidently recharged a wrong number please kindly reverse the recharge and recharge the right one.

J

joints

from Mumbai, Maharashtra

Nov 5, 2019

Dear sir,

am not required my same no. [protected]duplicate sim by other person please do the stop my same no... Duplicate sim for ant apply..

Hitesh jain

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R

Rabiul SABIKUN

from Delhi, Delhi

Nov 5, 2019

Poor nartowork &internetspeed

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S

salimansari.78657

from Gurgaon, Haryana

Nov 5, 2019

I need all incoming and outgoing calls details for my postpaid number: [protected]. For time period: 1st October to 20th October

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Respected sir / madam

My name
Gaurav ramnath magar

This is my airtel mobile number
[protected]

This is lat and long
19.44548
75.28916

This is my address
Land23 erandgaon taluka shevgaon district ahamadnagar 414502

In our village there is no network of airtel i had esclated earlier also but no help from airtel esclation team

Plz it is request to airtel plz send the network team to resolve the issue on my area i m ready to give land for network tower

Plz registered complaint number in ny number and provide me the reference number for future correspondence and resolve the issue on u r end on high priority basis

This is my allternate number
Plz call me on this number allternate because due to non connect of network coverage
[protected]

Airtel customer support has been notified about the posted complaint.

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R

rupali nikam

from Delhi, Delhi

Nov 5, 2019

Ur sevice is very bad problem is that if im not using my datÃ how u could notify me that i consumed 90 or 50 percent of my data...ðŸ˜¡ðŸ˜¡ðŸ˜¡ðŸ˜¡ðŸ˜¡ stop these nonsense type of service

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R

Rabiul SABIKUN

from Delhi, Delhi

Nov 5, 2019

Poornartowork slowinternet speed

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P

Pravin Kutariya

from Vasai-Virar, Maharashtra

Nov 5, 2019

Customer ID [protected]
Mob 97669****43
[28/10, 2:07 PM]
Charges -
1) For upgradation 1300/-
2) LNB -250/-
3) Umbrella 500/-
4) Remote 200/-
5) 2 visit - 500/- (250/- per visit)
*Total cost - 2750/-*
[28/10, 2:07 PM] Not given single bill

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I've recharged rs.597 to my airtel postpaid no on 23rd october. However it is not yet reflected in my account and also i've raised the case in airtel. But this case has been closed without my confirmation and amount is not yet refunded as well. Whenever i've asked my refund through customer care, there is no proper response from airtel customer care. Herewith i've attached rc receipt and case status for your reference.

Thanks
Rajendrakumar p

Airtel customer support has been notified about the posted complaint.

Nov 05, 2019

Updated by [email protected] Can i've an update on this. Also let us know when it will be refunded.

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Suddenly after using Airtel for almost 3 years I got a shocking Unbilled amount of Rs3000 without any extra usage without ISD or IR usage. Even Data is also available and no VAS activated. Had my Credit Limit of 500Rs and still today I see my Unbilled Amount as Rs3000. Customer care has no response other than "pls wait for bill to generate".

Why? Why would I wait for bill generation? If Airtel can't explain Unbilled Amount before bill generation then why they are showing to customers?

If Credit Limit can't stop usage going above it then why Credit Limit is made in Airtel?

If there is someone from Airtel who can resolve this issue then please reach me. It's not at all comfortable to see such huge amount o[censored]nbilled if you have not used anything extra other than plan benefits.

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Recharged a airtel three months pack of 2GB data/day, actually I am getting 1.5GB. Even customers care people doesn't solved my problem and in return each CCare person telling different stories. Even they don't know issue and solution for this. This is airtel customer care maintaining standards. I'm using my airtel sim from years, but I checked same way in other mobiles and found missing some data benefits. But now these great illiterate customer care staff certified that my mobile has some issue and some back ground apps consuming data that is invisible and some people said u r consuming full data but showing less in balance.
I'm not understanding what are these different answers for same issue. Where these people got trained. This is the way airtel maintain services to customers. No proper response and no valid resolution. Some times they put in hold for hours..

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My Customer id [protected]. I have recharged for 200 Rupees on 20 oct 19 and I got mah from airtel dth your TV recharge is valid up to Nov 03, even my lots of amount has been deducted by airtel dth since many time as late renewal fees on my previous recharge. which is not fair. This is a prepaid service and there is no concept of late payment. Above all, as soon as the expiry date, services have been stopped. As the services were stopped you cannot charge as late payment. Can you please look into the malpractice by airtel. The customer care is worse, need to be on the phone for minimum 10-15 minute every time we call. Suitable reply not given as requirement of the customer.

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Address: Thane, Maharashtra, 401501

Customer care not solve issue of my airtel digital tv

I have recharge 355 but paid channel not seen on tv

I have call to customer care but senior person after call transfer no any response and I ask him for give me mail id but not given

Airtel d2h service is third class and customer care also third class

I have try continue 4 days to contact call center for my issue .after 4 days I connect call to customer care

Airtel customer support has been notified about the posted complaint.

Nov 04, 2019

Updated by Mr.Sudhir S.Kamble Airtel not solve issue

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Address: Shop no 7 Vishvamohin complex near panchratna appartment subhanpura vadodara gujarat., Vadodara, Gujarat, 390021

On 26/10/2019 at 4: 30 pm i had paid 500rs for my mobile monthly bill to airtel store sandeepbhai he said you will receive message of bill payment after 2 to 3 hr due server is slow so i said ok but please don't forget because my due date was 27/10/19.

But still not done any payment by airtel i visited 3 time but no result.
Talked very rude.

Airtel customer support has been notified about the posted complaint.

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J

jayantatarafdar

from Mumbai, Maharashtra

Nov 5, 2019

Hi today I did online recharge of airtel no.[protected] with Rs.399/-, transaction id is[protected], the amount has been deducted from my account, but the mobile no. was not recharged.

Can you check and resolve.

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M

Manohara BM@123

from Bengaluru, Karnataka

Nov 5, 2019

I am not using this number for officeal work..this is my personal number...[protected]

Kindly remove the call from block list.

Thanks and Regards
Manohara BM

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S

sriram k.v

from Chennai, Tamil Nadu

Nov 5, 2019

Dear sir

I have lodged complaint regarding network and internet from last September 2018 but still no response was given and last three days I am Not able to receive calls in my number

Why I should not complaint in TRAI and consumer court

Expecting your action regarding this

Regards
K.v.sriram

Reply

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I sri pravin singhi resident in coochbeher west bengal was travelling frm new delhi to old delhi.in transite my phone theft. I want to lock my sim. Pl take it an urgent basis so that i can prevent any unnecessary fraud... Date[protected] [protected]...
pl contact [protected] in the name ashok sethia

Airtel customer support has been notified about the posted complaint.

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I

Israr1821ahmad

from Azamgarh, Uttar Pradesh

Nov 5, 2019

Recharge done but I didn't got the successful transaction message. And money also deducted from my sbi debit card. In an emergency case I did the recharge but this [censored] wasted my time of waiting.

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D

Dilip Sachan

from Chennai, Tamil Nadu

Nov 5, 2019

I paid for 3 months for airtel broadband on 26th Oct
They said that installation will be done on the same day.
But they have not installed afte 3 days.

I have called them multiple times but they are not coming for installation and not receiving the phone.

Please install ASAP or refund my money.

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Airtel care sharing customers details to outer persons, some one called me as airtel customer care and said my failed transaction details and they mentioned that all my details frwd some msgs to me after i lost 10, 300 money from my account, someone one used my airtel app. I asked the customer care how they shared my recent details that means (I complained to customer care 198 regarding my recharge failure) to the third person
Now simply they it was not there fault and they are saying that make a complaint in police station

Airtel customer support has been notified about the posted complaint.

Nov 04, 2019

Updated by seelam sri siva prasad Once again I complained to airtel customer care 198 about the fraud person on 03/11/2019
Today(04/11/2019) i got call from unknown number once again asking that OTP by telling the details mentioned on 198 yesterday
Some of the airtel persons sharing my details or may be the fraud person is airtel customer service

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Mobile number: [protected]
Issue: tried recharge through various platforms (Paytm, google pay, airtel's app, retail shop) but all went unsuccessful. Always money is deducted from bank but recharge failed due to technical issue.
Recharge tried for 169, 199, 23..
Also im unable to get response/options after dialing *121*51#

Inspite of several complaints booked so far, im not being informed about the status.
Every time after a hectic process of getting connected to a customer care executive, all that i hear is complaint is escalated to the respective team.

Kindly look into the issue and provide a resolution asap. Its open for more than 3 weeks.
(Attached a screenshot o[censored]nsuccessful transaction message)

Thanks,
Akshay
[protected]@gmail.com

Airtel Complaints & Reviews

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Airtel reviews & complaints page 441

made payment to wrong telephone no. (our tel. no.48530415 payment done to 49530413

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online recharge done on wrong number

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fraud done by airtel sales executive

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internet slowness

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4g network connectivity problem and bad signal

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sim card stopped working all of a sudden

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unauthorized roaming pack activated

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suspended service

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shevgaon no network available on airtel in ahmednagar district

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network team is not resolving the issue of network coverage in ahmednagar

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airtel team is not helping us to resolve the network coverage problem

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yet to receive my refund

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my unbilled amount reached rs3000 where as my credit limit is just rs500

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cheating customers by not providing product benefits completely

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deduct of amount

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airtel customer care

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bill payment not done by airtel store.

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phone theft

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fraud transaction by using airtel thanks app

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unsuccessful recharges - now no incoming and outgoing

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