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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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B
balakrushna13
from Mangalore, Karnataka
Nov 3, 2019
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not allowing to call 1860 numbers even though customer has balance

Address: #203, Haripriya residency, JCR layout 2nd main, Boganhalli main road, panathur,, Bangalore, Karnataka, 560087

Airtel restricts/controls customers ability to make phone call. Airtel is not allowing to make "1860" number calling to any customer care of any consumer products. For example airtel doesnt allow to call acquaguard service centre water purfier ([protected]).

Regarding this context we have called the airtel customer care multiple times but it was never resolved.

Customer complaint number raised against the following...
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M
Mm291996
from Mumbai, Maharashtra
Nov 3, 2019
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Resolved

Address: Pathankot, Punjab, 145001

To whomsoever it may concern

On 30/10/2019 i went to airtel office, patel chownk, pathankot, punjab and submitted my request for porting my number from vodafone to airtel. All the documents were submitted and the attendant said my request has been submitted. On 2/11/2019 i received a text message saying that my previous sim services would be discontinued at 11:30 pm and airtel sim will become active.

To my utter dismay, when i inserted the sim it showed "no network" and hence i am left with two non working sim cards.

Furthermore, they asked me authenticate the email address i sent a complaint through by send the otp on the number which is non functional (Thanks to them).

This is not only disappointing but catastrophically frustrating. Kindly resolve this issue as soon as possible.

Regards
Mokshi manhas
Nov 3, 2019
Complaint marked as Resolved 
No active steps taken. I transferred the Sim to a basic phone and it eventually got network.
Airtel customer support has been notified about the posted complaint.
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    G
    Ganesh211
    from Chennai, Tamil Nadu
    Nov 2, 2019
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    Address: 600015

    Airtel poor signal in chennai saidapet area pincode-600015, lot of people facing the same issue in this area. Due to this some of them already port to another networks. Most of them given complaint to airtel customercare and still no improvement. Signal showing -113dbm, most of the time showing no service and emergency calls only. Airtel team not giving any proper schedule time to resolve this issue going on in our area past 5months.
    Airtel customer support has been notified about the posted complaint.
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      L
      Laxmi Paraskar
      from Mumbai, Maharashtra
      Nov 2, 2019
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      Address: Akpla, Akola, Maharashtra, 444501

      Senier department adhikari information true sangat nahit sir please help me sir ...
      1adhikari Information different sangate .
      2 hi different sangatat sir .

      Senior department achich Behavior Det astil Tar mag grahkani Kay karayach sir please Replay sir me

      Email id [protected]@gmail.com
      Mobile no-- [protected] AIRTEL IS A BEST NETWORK
      Airtel customer support has been notified about the posted complaint.
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        S
        seelam sri siva prasad
        from Chirala, Andhra Pradesh
        Nov 2, 2019
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        Address: Rajahmundry

        02/11/2019
        I got a call from [protected] talking about my sim recharge details which was recently complained to airtel customer care and he asked some details and i told everything after that he frwd a link for the confirmation process i entered every details after that he hacked my account and took amount 10, 300 through sbi upi

        How can hacker know that i was complained to airtel customer care because of airtel service they hacked
        Airtel customer support has been notified about the posted complaint.
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          V
          vigneshvinoth25
          Nov 3, 2019
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          Address: Chennai, Tamil Nadu, 600061

          For past 3 months if someone calls me it says as out of coverage. 90%of the people who calls me told this no matter wherever I am. I have full tower as well. Also I have recharged 399 pack and there is no internet connectivity at all. 4G is like 2G speed only and not losing at all. Waste of money and only I use 100MB per day due to this. Poor customer service and have decided to port out and switch to another network
          Airtel customer support has been notified about the posted complaint.
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            V
            VirendraKumar88
            from Mumbai, Maharashtra
            Nov 2, 2019
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            Respected sir / madam

            My name is virendra kumar

            This is my airtel number
            [protected]

            This is my address
            Room 17 sajai khanjahanpur district azamgarh city shahganj uttar pradesh 223222

            Latitude 26.07488 and longitude 82.72963

            We are facing huge network coverage in our area we had called customer care many times but no action taken we had complaint issue to nearest gallery of bharti airtel but no action taken

            Bharti airtel is always known for best service and resolution... But we can't get any help from bharti airtel o[censored]ttar pradesh department...

            Airtel network team is not helping us after esclating many complaint to higher authorities of airtel.. Now i will take this report to airtel ceo sunil mittal sir and managing director gopal vittal sir
            On their email i'd

            And network team of airtel department i m not get any resolution from network department of airtel

            Now i will finally appeal my voice to appeallate desk of trai [protected]@trai.gov.in and chairman of trai dr. R. S. Sharma

            I m waiting reply from airtel desk to resolve of the network coverage issue on high priority basis plz do the needful on higher priority basis and resolve the issue of network coverage... Even i m ready to give my land for network tower installation if airtel department required us.. And also help from all clearance authorities

            This is my allternate number if number not get connected
            [protected]

            Rf team had harrased us mentally and physically by telling we are coming today then telling wait for afternoon again telling wait for evening no helo from airtel department

            Pankaj [protected]

            From 4 days he had harrased my 4 days payment is wasted by him rs 4800... Plz take necessary action against him immediately the way he had harraisng customer
            Airtel customer support has been notified about the posted complaint.
            Nov 05, 2019
            Updated by VirendraKumar88
            Respected Sir / Madam

            My Name is Virendra Kumar

            This is my Airtel Number
            [protected]

            This is My Address
            Room 17 Sajai KhanJahanpur District Azamgarh City Shahganj Uttar Pradesh 223222

            Latitude 26.07488 and Longitude 82.72963

            After Esclation the network Coverage issue of Airtel ..RF Team had contacted us specially Pratik sir [protected] they had contacted me and after 4 days team had Came today had came with 4 enginer from 4 wheeler

            RF Team had visited on our Location 2/11/109 with 4 person they had done all the possibilities of network boost..but didn't succeed of boost..they had Done all the Drawing of our Area and Taken all Location and Report ...they will Submit To Concern team and Planning team for New Site

            RF Team Suraj Sir had approved new site on our location ... Waiting For Next Team to Come on Our Location plz Contact other team to come on our location

            Plz do the needful on urgent basis from u r end

            This is my Allternate Number
            [protected]
            Virendra Kumar
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              U
              umeshkumar88
              from Mumbai, Maharashtra
              Nov 2, 2019
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              Respected sir

              My name
              Gaurav ramnath magar

              This is my airtel number
              [protected]

              This is latitude and longitude
              19.44548
              75.28916

              Allternate number
              [protected]

              This is my address
              Land23 erandgaon taluka shevgaon district ahamadnagar maharashtra 414502

              We had huge network coverage problem in our area.. No network is available whole village is distracted from airtel service

              We had given many complaint to bharti airtel customer desk, appellate desk, nodal desk, esclation department, grievance department, airtel gallery, customer care

              But no help we are getting for network coverage improvement
              Higher authorities declared new site in our area but rf team of ahmadnagar district is not coming to our location and giving false to concerned department that everything is ok

              I m requesting to u sir we just want network in our area whole village and other society members are frusted we want airtel service in our area

              We willing to give land for network tower on our land for better network enchance to airtel for better network

              Want resolution from u r end of network coverage issue in ahmadnagar district of maharashtra state

              I m attaching the images of appellate desk and esclation team but not get the resolution from their end.. We want best of best network from airtel for which it is known in world
              Airtel customer support has been notified about the posted complaint.
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                S
                sksingh15
                from Mumbai, Maharashtra
                Nov 1, 2019
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                Address: Kanpur, Kanpur, Uttar Pradesh, 208025
                Website: airtel.in

                Airtel dth service has become cheat and fraudulent. They have charged me fraudulently to replace dth set-top box, charge for change of card, non refund of dth daily charges for non working of dth services for over 5 days with cumulative loss of more than 400/-. Call center executives are blatant and just adamant as of they are living in monopolistic services.
                Pls be very careful when subscribing for airtel services.
                Airtel customer support has been notified about the posted complaint.
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                  A
                  Ayush Singh Chouhan
                  from Delhi, Delhi
                  Nov 1, 2019
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                  Address: 92-c, Sangam nagar, Indore, Madhya Pradesh, 452006

                  I had a complaint a year ago that i was told that your problem will be fixed in 1 month, but that problem has not been corrected yet and has started giving more problems
                  Please fix the problem as soon as possible. I am having a lot of problem using airtel. You correct this problem in a few days
                  My airtel no. [protected]
                  Email - [protected]@gmail.com
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Skhatri@11
                    from Delhi, Delhi
                    Nov 1, 2019
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                    Respected sir,
                    I am surender singh mobile number [protected] of airtel. Please provide me all call recording of mobile number [protected] with my mobile number. This is very important to me to get it. Send me on my email address [protected]@gmail.com. These call recording are save my marrige life only so i requested you again please send me all call recording with this number. Please save my marriage life respected. Please do not ignore my request.
                    Thank you
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Ashwin Mhatre
                      from Mumbai, Maharashtra
                      Nov 1, 2019
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                      Address: Raigad, Maharashtra, 410206

                      Hi,
                      I am using airtel digital tv from last 3 years, and they are not providing good service. I have samsung built in cam card of airtel digital tv. Currently i have problem with that cam card it is getting loose, so i want to buy new set top box for that. When i called there customer service they will told the price is 850 rs. But when there engineer is coming he has told me that it is for 1200 rs. So again i called customer care representative he was told me that it is for 1800 rs.
                      My customer id is [protected]
                      Mobile number [protected]
                      Can you tell me what is the exact price of set top box.
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Anu@971653
                        from Allahabad, Uttar Pradesh
                        Nov 1, 2019
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                        Address: 7/2 indra nagar , tirwa ganj , kannauj

                        I had purchased a new connection of airtel dth on 30 oct 2019. My connection was intasalled by their technician on the same date. Technician told me that i'll get all the services in 2 hours and it's been more then 72 hours till now, i haven't received any service on my dth, i had raised more than 5 complaints but there's no reply from airtel. When i have talked to technician, he told me that it's companies fault and whenever i do same to the company they told me that it's my dealers fault.
                        Airtel customer support has been notified about the posted complaint.
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                          X
                          Xczer
                          from Delhi, Delhi
                          Nov 1, 2019
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                          2 days ago i added money on airtel thanks or airtel app through my bank account to recharge my airtel sim so added 448 in airtel wallet then i saw everytime i use to do a recharge it always says a error message and declined the request so i thought airtel cant do this thing so let me bring back my money to my bank account but failed again then tried to tranfer to someone's else account but again failed... Although its not that much money but i cant recharge and i cant use that money anywhere else what should i do... Airtel sucks the most in network and now in customer care too... How can they be so careless... Waiting till i get the money and i will choose any other operator... Really wanna throw out some bad words from my heart😠ðŸ˜
                          Airtel customer support has been notified about the posted complaint.
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                            G
                            GoPiRazzi
                            from Delhi, Delhi
                            Nov 1, 2019
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                            international roaming service by airtel

                            Address: 122001

                            #internationalroamingscam

                            Airtel india does it yet again!

                            I travelled to europe between sep 26th and oct 13th and i had subscribed to the rs. 3999 ir pack before i left that covers the regions i visited (France, italy, and netherlands.) my bill shows that i exceeded the data usage of 5gb as per the terms of the ir pack to which i had subscribed. However, this is not possible as i had been connected to wifi and...
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                            Veleik Spark
                            from Hyderabad, Telangana
                            Nov 1, 2019
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                            I have recharged my mobile number[prepaid] for rs.35 and rs.65 on two different instances from my bank account[netbanking] via google pay app. The amount got deducted, but the recharge wasn't successful twice. The transaction was complete and the deducted amount is visible in the transaction history as well. Something like this never happened when i recharged my account in a recharge center via cash.

                            Regards,
                            Veleik.
                            Airtel customer support has been notified about the posted complaint.
                            From Morning I have no Network coverage for Airtel.
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                              S
                              Sosamma Vte
                              from Kottayam, Kerala
                              Nov 1, 2019
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                              Address: Puthengady house Mulanthuruthy post pin 682314

                              Mob.[protected]
                              Alternate mob [protected]
                              Me. Ealias ps
                              Puthengady house
                              Mulanthuruthy
                              Pin 682314
                              Respected sir i am unable to use this connection. I am not getting 2g4g coverage. At the time of giving connection airtel offered excellent coverage both indoor and outdoor
                              But now iam not getting 2g and 4g coverage. Ihad lost my number and money. Airtel nothing done for improving coverage after informing the problem. I don't know what i can do. Please help me sir. I can't call an ambulance also in an emergency
                              Due to non availability of 2g and 4g
                              Please take emergency action. Sir. Iam really cheated sir. I getting coverage 5km distance sir. I am staying in mulanthuruthy. But the tower location is 5km away from my home (Manakunnam 682307 tower location./my nearest tower location is pallithazam mulanthuruthy pin 682314.500mtrs away from my home. But airtel not giving coverage from mulanthuruthy. Thats why iam not getting even a 2g also. I am really cheated by airtel
                              No one can't help me
                              Airtel customer support has been notified about the posted complaint.
                              Nov 01, 2019
                              Updated by Sosamma Vte
                              Artel cheated me
                              Nov 01, 2019
                              Updated by Sosamma Vte
                              Mr.Ealas PS
                              Puthengady House
                              Mulanthuruthy Post
                              Ernakulam Dt
                              Pin 682314
                              Mob.[protected] Alternate mob [protected]
                              Respected sir I as a customer of Airtel mobile.i am staying in Mulanthuruthy sir.My nearest Aitel tower location is Pallithazam Mulanthuruthy
                              But Airtel giving coverage us from Manakunnam pin 682307.Due to this reason I am not getting 2g 4g indoor coverage.i can't make or receive calls and unable to send an SMS also.I can't use data services also sir.Airtel told me that you are getting coverage from Mulanthuruthy..But Airtel cleverly hide the exact truth sir.I never think that Airtel cheat me .But the company very cruelly cheated me sir.IManakunnam is 5km away from my home.and it is in Udayamperoor Tripunitura.Airtl cheatied not only me but also all the Airtel customers staying this area.Very cruel and dead cheating sir.I beg you sir please take Emergency action for this sir.I can't call an Ambulance in an emergency situation due to poor connectivity.
                              Please note this so.
                              Yours sincerely
                              Ealias
                              Sir/ Medam Mera no. Ke out going and Incoming call ka data 6 month ka Chahiye no. Hai [protected]
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                                N
                                Naveen Beemanapally
                                from Mumbai, Maharashtra
                                Nov 1, 2019
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                                Address: New Ashok nagar, parsigutta, Hyderabad, Telangana, 500061

                                I have made a payment for electricity bill of 886 rs from airtel app amount got deducted successfully but the payment is not reflected as paid and electricity person is enquiring for the payment not done even am not able take the help or support from the app as the service is not available from the app.
                                Kindly check and resolve asap.

                                Please find below usc no reference id of the payment made

                                Usc[protected]
                                Ref - [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  T
                                  tukumar
                                  from Hyderabad, Telangana
                                  Oct 31, 2019
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                                  Address: Rangareddy, Andhra Pradesh, 500018

                                  My airtel number is [protected] and i am prepaid subscriber. I had data balance of around 900md till 9pm. I gone thru airtel app for some time which i am doing for the past 3 months. When i came back to home page, i noticed there is 0 mb data balance. I do not understand how my data has gone.

                                  I am requesting airtel customer care to look into this incident. I have been airtel customer from 2004.

                                  Usha kumar t.
                                  [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    L
                                    Logananth Tharamalingam
                                    from Delhi, Delhi
                                    Oct 31, 2019
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                                    Address: GB Charukesi, No:129 Doshi Symphony Apartment, Chennai, Tamil Nadu, 600100

                                    Hai sir/madam,

                                    I am working in telemarketing field few days before i joined so i called to customers with my private number until i am getting number officially from my company... But i don't know it may register like spam and it may cause to block. And also i am using only one sim with me... And this sim is my private for all bank and everything. I am so far from my family i have some health issues also if any emergency i can't able to call my parents, relatives and friends. Here after i won't use this sim for my office use. Now also i am traveling to my home but i can't reach them. Please unblock my number this time i promise you it will not happen again.

                                    Now i am having some personal issues. I want to reach my parents soon. So please understand my situation and please solve my issue as soon as possible.
                                    My airtel mobile number +91-[protected]
                                    Thankyou,
                                    Logananth. T
                                    Airtel customer support has been notified about the posted complaint.
                                    Oct 31, 2019
                                    Updated by Logananth Tharamalingam
                                    Hai Sir/Madam,

                                    I am working in telemarketing field few days before I joined so I called to customers with my private number until I am getting number officially from my company... But i don't know it may register like spam and it may cause to block. And also I am using only one sim with me... And this Sim is my private for all bank and everything. I am so far from my family I have some health issues also if any emergency i can't able to call my parents, relatives and friends. Here after I won't use this sim for my office use. Now also i am traveling to my home but i can't reach them. Please unblock my number this time i promise you it will not happen again.

                                    Now i am having some personal issues. I want to reach my parents soon. So please understand my situation and please solve my issue as soon as possible.
                                    My Airtel mobile number +91-[protected]
                                    Thankyou,
                                    Logananth.T
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