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A
askmal
from Noida, Uttar Pradesh
Oct 26, 2019
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Case no — 4215018
I have made a big mistake & i am regretting to register in air tel payments bank. I credited rs. 321 / — (121 + 200) transaction ids -[protected] and [protected], on 26 oct and i wasted 4 hours to pay my bills online from air tel bank. But their site has put me in circles by saying that my money pin is wrong & asking me to go to "forgot my pin" & then go to change my money pin where i am stuck as the site is not going ahead & just a red half circle is going round & round for 4 hours.
This is a big nuisance for payment through air tel. So long i was paying through normal credit cards and used to be free in 10 minutes.
I want to close my acct with air tel. I want my money back in my bank/ credit card credits asap.
Airtel customer support has been notified about the posted complaint.
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    S
    Sabs12
    Oct 26, 2019
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    Address: Bangalore, Karnataka

    Hello, i forgot my airtel money mpin and registered details, i did couple of years back. Currently i am abroad and not able to call customer care or 400. I tried 3 times and it is locked for 24 hours. Is there any email address or any other alternative method that i can contact to change or create new mpin. Any help or assistance will be appreciated.
    Airtel customer support has been notified about the posted complaint.
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      H
      Hitesh9191
      from Amritsar, Punjab
      Oct 26, 2019
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      Address: India, Sangrur, Punjab, 148001
      Website: Airtel

      I made a recharge via paytm 399 but airtel automatically done a recharge of 48 and my outgoing is closed since 4 days. And airtel customer care is not even know how to deal with it.in starting they said paytm reverse the payment, when paytm claimed of successful recharge. They said proper recharge not done. Then how come this 48rs recharge? Instead of 399rs rch. Then always airtel idiots give a request number and this thing never works. Not worth network and service is in negative. Going for another option soon and transfer my all three numbers from airtel.
      Airtel customer support has been notified about the posted complaint.
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        F
        fakir mohammad
        from Korba, Chhattisgarh
        Oct 26, 2019
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        Address: shri nath auto mobiless (hero showroom) khadawada road garoth, Mandsaur, Madhya Pradesh, 458880

        Garoth dis-mandsaur (M. P)
        Shri nath hero showroom par after long time network not available plese sloved issue
        Shri nath auto mobiles par baht samay se airel ka network nahi mil pa rahah hai our custmer care par camplaine karne ke bad bhi shikayat ka nirakaran nahi huva hai plese sloved issue bahut samay se problam ho rahi hai
        Thank you
        Airtel comapny
        Airtel customer support has been notified about the posted complaint.
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          S
          Sujijith
          from Ernakulam, Kerala
          Oct 25, 2019
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          Address: Thrissur, Kerala, 680546

          I have been using an airtel prepaid connection since last 10 years. Since last five days my sim card has stopped receiving signal.

          Assuming the new changes made by the telecom companies, i thought there would be changes in the recharge vaidity and i did a recharge of rs299.

          Upon query, the customer care office informed that the sim may have defcts and directed me to take a duplicate sim. Contacting the airtel office at kunnamkulam-kerala and took a duplicate sim at the cost of 70rs. Alos it was informed that the sim was disconnected due to a missing in the identity documents. It was conveyed that my date of birth was not entered by the airtel authorities in their system and the same seems absent in the server.

          The action from airtel has indeed shocked me. The connection was provided after handing over proper id proofs and the same had been provided during sim duplication also.
          It is quite unfair that a customer has to suffer for the mistake from the service providers. Airtel has followed no ethics in this issue.

          I have been using this number for my personal as well as official communications and i have been suffering to have my daily communications. I feel being tortured by the company.

          I went to two of the airtel offices in kerala_ airtel office at kunnamkulam & airtel ho at shornur road, thrissur, kerala. At both of these offices i went in person with all my identity proofs but was shocked to see that the issue can’t be solved from there. I was informed that the sim will get activated within four days once they validate the datas. It has been around 6 days now but my sim remains dead.

          After my marriage in august 2016, i took a sim for my wife from idea cellular. Later it was also ported to airtel as there was no network for idea in her area. From yesterday onwards, that sim also is dead_ no internet, no outgoing calls!! I dont know whether this action is also related to the issue.

          I am totally dissatisfied with their treatment.in fact, there is no time with me to beg the airtel offices to get my sim activated because of a fault that doesn’t attribute to me.

          I sent mails to airtel ([protected]@airtel.in) attaching my id proofs along with the mail and requested to do the needful for reactivate the sim, or else, to do the needful for me to get ported to some other network. The response was unfair_ the email id i have communicated is not registered with them. Inf act, the email id also was filled up by me in the application form when i took the sim. Further, they sent me a link to validate the account which leads to a one time password entry space which i would receive in my 'disconnected sim' (Without signal, i cant receive an otp to that connection). I sent further mails, but no response.

          I request for an action in this regard.
          Airtel customer support has been notified about the posted complaint.
          Oct 29, 2019
          Updated by Sujijith
          More than 9 days, there is no action till date. The sim remains dead. Not even a single call from Airtel and i keeps on calling daily, the so called 'customer care' with all the frustration.
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            K
            Kishandev
            from Mumbai, Maharashtra
            Oct 25, 2019
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            Address: wz60B possangipur Janakpuri New Delhi, near Wholesale Market, 110058
            Website: Airtel.in

            I can't surf internet, i have recharged my airtel internet with unlimited internet and callings but still can't use internet, it shows ' check your internet connection' it's so frustrating... I'm able to call but can't use internet, i'm loosing 1gb per day and doing nothing but just calling... Whenever i try to resolve the problem with 121 they say change sim slot.. It's still not working... I'm using someone else's internet connection, with the recharge of 169 the consumer should get unlimited calling and 1gb/d data but i'm only getting free calling services the internet is not working, it's the first time it is happening with me...
            Please provide me assistance..

            Phone number:- [protected] (Delhi)
            Address:- wz 60b possangipur janakpuri new delhi 110058
            Airtel customer support has been notified about the posted complaint.
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              S
              Suripaka
              from Chennai, Tamil Nadu
              Oct 25, 2019
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              Address: 19/9 triplicane chennai 600005, 600005

              In my airtel number not make outgoing calls please help me to solve this problem. Incoming calls came on same number only problem with outgoing calls. My airtel number [protected]. Iam not getting any information like ndnc complaint raise on my mobile number with out any information my number not to make outgoing calls. Please help me to resolve this issue. Please resolve this problem immediately iam unable to make outgoing calls help me.
              Airtel customer support has been notified about the posted complaint.
              Oct 25, 2019
              Updated by Suripaka
              Please help me immediately to cancel the ndnc compliant and activate to make outgoing calls on my mobile number
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                M
                Mohammed Barkathullah
                from Hyderabad, Telangana
                Oct 25, 2019
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                Address: 10-2-2 Flat 502A Nafees Residency, AC Guards, Hyderabad, Telangana, 500004

                I am receiving number of calls from collections agency for payments on a phone which had been disconnected in march 2019. The phone number is [protected].
                I paid rs 2000 on march 9th 2019 and the airtel executive who collected the money called the technical staff to disconnect my phone.
                After 7 months i am getting calls to pay rs 4000.00 for the same. I spoke with customer service superviser mr randeep singh and he expressed his inability to set right the matter. I have not received any bills to my home address as i have not used the phone since march 2019. I request to resolve this issue and stop harassing me as i am suffering from renal failure.
                Airtel customer support has been notified about the posted complaint.
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                  R
                  Ramesh Valmiki Mandala
                  from Mahbubnagar, Telangana
                  Oct 25, 2019
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                  Address: NARAYANAPUR. MDL.SULTHANABAD, Karimnagar, Andhra Pradesh, 505185

                  I am complaining about weak network connection in my village very tough to get network signal, we are climbing hills, trees to get network connection. Some times we are getting the signal outside of our home that only 2g signal. Even that also not connecting properly, voice breaking, signal drops like this we are facing much problem. If some one gone to hospital to neighbour city its very critical to get his status.
                  So please it is my humble request on behalf of my village members, please install the network in my village whatever support you required we will support you

                  Name:mandala ramesh
                  Mob:[protected]
                  Village:narayanapur
                  Mdl:sulthanabad
                  Dist:karimnagar
                  Airtel customer support has been notified about the posted complaint.
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                    G
                    Ganraj Patil
                    from Mumbai, Maharashtra
                    Oct 24, 2019
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                    Respected sir / madam

                    My name
                    Gaurav ramnath magar

                    This is my airtel mobile number
                    [protected]

                    This is lat and long
                    19.44548
                    75.28916

                    This is my address
                    Land23 erandgaon taluka shevgaon district ahamadnagar 414502

                    There is no network cove in our area in 10km in whole area

                    I m ready to give my land for airtel want to be a partner of airtel

                    We want resolution from airtel and happy what airtel give package of network tower installation
                    From 4-5 months i had esclated this issue not get resolution from airtel

                    Please help me with the resolution from airtel department regarding network coverage plz i m ready to give land for network coverage issue plz help us to

                    Plz contact me
                    [protected]
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      SunilPatil882
                      from Mumbai, Maharashtra
                      Oct 24, 2019
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                      Respected sir / madam

                      My name
                      Gaurav ramnath magar

                      This is my airtel mobile number
                      [protected]

                      This is lat and long
                      19.44548
                      75.28916

                      This is my address
                      Land23 erandgaon taluka shevgaon district ahamadnagar 414502

                      There is no network cove in our area in 10km in whole area

                      I m ready to give my land for airtel want to be a partner of airtel

                      We want resolution from airtel and happy what airtel give package of network tower installation
                      From 4-5 months i had esclated this issue not get resolution from airtel

                      Please help me with the resolution from airtel department regarding network coverage plz i m ready to give land for network coverage issue plz help us to

                      Plz contact me
                      [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        sunilshivalkar
                        from Mumbai, Maharashtra
                        Oct 24, 2019
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                        Respected sir / madam

                        My name
                        Gaurav ramnath magar

                        This is my airtel mobile number
                        [protected]

                        This is lat and long
                        19.44548
                        75.28916

                        This is my address
                        Land23 erandgaon taluka shevgaon district ahamadnagar 414502

                        There is no network cove in our area in 10km in whole area

                        I m ready to give my land for airtel want to be a partner of airtel

                        We want resolution from airtel and happy what airtel give package of network tower installation
                        From 4-5 months i had esclated this issue not get resolution from airtel

                        Please help me with the resolution from airtel department regarding network coverage plz i m ready to give land for network coverage issue plz help us to

                        Plz contact me
                        [protected]
                        Airtel customer support has been notified about the posted complaint.
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                          K
                          Kalurammali
                          from Mumbai, Maharashtra
                          Oct 24, 2019
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                          Respected Sir / Madam

                          My Name
                          GAURAV Ramnath Magar

                          This is my AIRTEL Mobile number
                          [protected]

                          This is lat and long
                          19.44548
                          75.28916

                          This is my address
                          Land23 erandgaon taluka Shevgaon District Ahamadnagar 414502

                          There is no network cove in our area in 10km in whole area

                          I m ready to give my land for Airtel want to be a partner of Airtel

                          We want Resolution from Airtel and happy what Airtel give package of network Tower Installation
                          From 4-5 months I had esclated this issue not get resolution from Airtel

                          Please help me with the resolution from Airtel Department Regarding Network Coverage plz I m ready to give Land For Network Coverage Issue Plz help us to

                          Plz contact me
                          [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            swapnilshivalkar
                            from Mumbai, Maharashtra
                            Oct 24, 2019
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                            Respected sir / madam

                            My name
                            Gaurav ramnath magar

                            This is my airtel mobile number
                            [protected]

                            This is lat and long
                            19.44548
                            75.28916

                            This is my address
                            Land23 erandgaon taluka shevgaon district ahamadnagar 414502

                            There is no network cove in our area in 10km in whole area

                            I m ready to give my land for airtel want to be a partner of airtel

                            We want resolution from airtel and happy what airtel give package of network tower installation
                            From 4-5 months i had esclated this issue not get resolution from airtel

                            Please help me with the resolution from airtel department regarding network coverage plz i m ready to give land for network coverage issue plz help us to

                            Plz contact me
                            [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              SandeepPawar8
                              from Mumbai, Maharashtra
                              Oct 24, 2019
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                              Respected sir / madam

                              My name
                              Gaurav ramnath magar

                              This is my airtel mobile number
                              [protected]

                              This is lat and long
                              19.44548
                              75.28916

                              This is my address
                              Land23 erandgaon taluka shevgaon district ahamadnagar 414502

                              There is no network cove in our area in 10km in whole area

                              I m ready to give my land for airtel want to be a partner of airtel

                              We want resolution from airtel and happy what airtel give package of network tower installation
                              From 4-5 months i had esclated this issue not get resolution from airtel

                              Please help me with the resolution from airtel department regarding network coverage plz i m ready to give land for network coverage issue plz help us to

                              Plz contact me
                              [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                C
                                capiyush
                                from Bhusawal, Maharashtra
                                Oct 24, 2019
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                                Address: Jalgaon, Maharashtra, 425003

                                Airtel network not available from morning on 2G and 3G mobile. and 4G mobile showing networks. is network providers trying to force customer to buy 4G mobiles by shaking hands with mobile phone companies. when customer not have budget or no mood to buy new phones, this companies by such way finding methods trying to force customers or make him alone. this is just trying to increase sales of mobile companies and 4G network business.
                                Airtel customer support has been notified about the posted complaint.
                                I upgraded to a plan that promises speed up to 300MBPS. The installation person forced me to check the speed on Okla which shows speed up to 320MBPS but when I checked with other speed test websites the max speed was about 140MBPS

                                I am cheated by Airtel
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                                  S
                                  Sagar Avasare
                                  from Mumbai, Maharashtra
                                  Oct 24, 2019
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                                  Address: Shop No 1, Shivam Complex, Near Fotofast, Pune - Solapur Rd, Hadapsar, Pune, Maharashtra 411028, 411028

                                  Shop No 1, Shivam Complex, Near Fotofast, Pune - Solapur Rd, Hadapsar, Pune, Maharashtra 411028

                                  Staff are very bad to respond the customer. They are always busy with their personal mobile to whatching youtube and other TV programs.

                                  Fix reason for anything - server not responding properly i can't solve your query. Can you please come again after some days...

                                  Really they done airtel branding disposed.
                                  Airtel customer support has been notified about the posted complaint.
                                  I live in Shimla, Sanjauli 171006
                                  In my locality the speed of internet is very low
                                  And when i used to speak customer care or in airtel's office
                                  They use to say the speed is good in your area
                                  Sometimes speed is this much low that i am not even able to watch videos at 240p
                                  Kindly plz look into this matter
                                  Other i have to change the sim
                                  I have recharged with 449 plan on 14th oct 2019 amount debited but not recharged through mobile banking as my plan got expired i have recharged with 23 rupees.After that my 449 plan have not activated
                                  My old Sim is deactivated and new sim is not activated . 3 days completed.

                                  There are many personal issues because of this ..

                                  My mobile number - [protected]
                                  Sim no[protected]U
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                                    A
                                    Abdul haadi
                                    from Hyderabad, Telangana
                                    Oct 24, 2019
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                                    Address: Old malakpet Hyderabad, Hyderabad, Telangana, 500024

                                    I bought a new sim and i insert it in my phone after inserting, i received a message that (Your sim is active please restart your handset) yes i restart my phone but after that i didn’t get network only it is showing no service, it is a new sim which i have taken on the same old number please (Airtel department) help me please as soon as possible
                                    Airtel customer support has been notified about the posted complaint.
                                    I ported my sim from Jio to Airtel but after the signals stop coming to Jio I inserted the Airtel sim but there were no signals on that as well so now I don't know what to do help needed this number is really important for me
                                    My house address is Singla Colony Ahmedgarh Sangrur Near Sond Ice Factory Channa Road. Please maintain speed of you network because i face problem to using internet
                                    This company claims to be the best! Such a shame! Because in my house it can't even cross 100kbps and talks about fastest 4G. Worst Internet connection. Lost so many multiplayer games because of this idiot connection. Such a shame Airtel!
                                    Your network was good every thing was good but when other call me then the number your trying to contact is out of coverage happens in other people's phone
                                    The network connectivity is completely poor cant even make calls and 4G is not working at all.
                                    Dear sir,
                                    I have recharged my Airtel number with 98rs data pack twice on[protected]. The money have been deducted from my bank account but I have not received any data.
                                    Please look into the details as soon as possible or refund my money I have spent.
                                    Thank you
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                                      D
                                      Drx Shital Chavan
                                      from Delhi, Delhi
                                      Oct 24, 2019
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                                      Address: Sai park r no 3 sambhaji nagar satpur nashik, Nashik, Maharashtra, 422007

                                      I had ported my number from vodafone to airtel 13 oct 2019.
                                      After 4 days i recieved an sms that my number is ported and instructed me for televerification.
                                      When i inserted the airtel new sim, i found out that the sim is not working. Only emergency call. The vodafone sim has stopped working and my airtel sim is also not working. This is my working sim.
                                      Customer care also not responding our questions properly
                                      Airtel customer support has been notified about the posted complaint.
                                      Me tridip chowdhury [protected] suffering net data problem long time i complaint airtel customer care but no solution so solved my problem & take action against airtel
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                                        Premprecious
                                        from Hyderabad, Telangana
                                        Oct 24, 2019
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                                        I had ported my sim frim jio to airtel but still my number not activated and old number got closed i had cal customer care but they are not telling me the right process and helping me to get back my number i an missing my important calls which i should compulsory attend it please help me to get back my number and come the process as soon as possible help mee
                                        Airtel customer support has been notified about the posted complaint.
                                        My airtel complaint is i want my cl history of last 3 months please take my complaint
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