Airtel Complaints & Reviews

Airtel is carefully trying to milk customers by enabling international roaming on customer's mobile as soon as one lands in a foreign country and these packs cannot be disabled by it's app as they have cleverly turned this off so that consumer is now helpless and will get a bill corresponding to his entire stay in the foreign country. There is no way for customers to wiggle out of this as they hide behind fine print which is embedded deep...

I was doing this 35 recharge for so many times in past and i used to get talk time balance in my main balance. Now when i recharged that amount went to package balance which will expire after 28 days.

Airtel always tells us to check *121# for recharge. I did same.in that i selected this 35 recharge option. It didnt say that 26 rs of talk time will go to package balance.
Its a fake information. If you update any plan...

This is in continuance with my talk over 198 on 19/9 (Al airtel ref of[protected]and [protected] and mails to [protected]@airtel on 21/9and22/09 which had no respone. Therefore you are requested to examine and advise the revised bill
Ravindranath
I a longstating airtel customer changed to post paid services when approched airtel office at thrissur i was asked toclear the bill amont 890. As thi not tallied the bill amount of...

Hello,
I got a pre-paid airtell dongle in december when i was visiting my parents in india, kolkata.
The number is: [protected]

I was told that it was a one-time 6 month pre-paid dongle. I paid the amount, and was under the impression that in june, once the 6 month ends, the account would automatically cancel.

But, i have received 2 bills for july and august, which went to my spam. My mother is...

Amount not refunded for incorrect bill to bank-

Airtel accepted they had generated an incorrect bill of more than rs 4000 /-. They said they will adjust the amount in future bills. As i want to disconnect using airtel connection, i have called them almost 10 times in the last few days to as for refund in my bank account - no response. Everytime its downtime for connection or they promise to call back and never call.
br...

My name is yasar, now im working saudi arabia, my wife in srilanka, This is my wife srilanka Airtel number +[protected], i need call history and sms details because she's inlegal relationship with someone so i need call history details, please help me, my wife Srilanka national id card also i do attached with this complaint, please help me.. im waiting your valuable reply.....

I opted for a unlimited call and daily data pack for 365 days. Now whenever i make a call to a service number my balance gets deducted. Why do you say it's unlimited then?? It's not mentioned anywhere explicitly. I even called the customer care and he says it's mentioned in terms and conditions that some numbers are excluded!!! What terms and conditions and where? While recharging there are no terms and conditions mentioned anywhere, just...

Hi team,

It’s been more than five years using airtel dth and the service is too bad. On sep 1st week i have raised complaint as i was not getting any channels. Technician came after two three days and changed the receiver. Even though all channels were not coming. Later he told to change the wire and i said if that works then you can change the wire. He told he will come next day. But till today i have been calling and he...

Hi
I have just ported in my number to airtel from vodafone. I was told to enter the sim card and dial 59059
But after entering sim card i am not getting any network and neither i am able to call any customer care
Please help
I am being really struggling to get any network and all my banking work also has got stopped
Please let me know on what exactly needs to be done
Awaiting your reply...

This channel providing us bundle pack rs.233 and when we added only two channels colors and Sony sab, our monthly rental is being rs 466 but channel selection category shown for these two channels monthly rental have only 19 rupees each but they have started all channels which I have not selected. Which is too much costly for me. Please solve this...

I had paid my bill amounting ₹1300/- on 9th august, 2019 against mobile no. [protected] in name of adv. Vishal patade via internet banking. I have emailed at customer complain but no solution from there end. I have acquired a letter from airtel bank in which they agree that the transaction was successful which has also been shared by airtel but stil they are not connecting my no....

Hi team,

This is for my tata docomo number ([protected]) which i carried along with me to usa as this was given for banking purposes. However, i never get any network on this number. Whereas my airtel number works fine in the same location. When i try to search network manually i see t-mobile but as forbidden network and i can not connect to it after multiple attempts. I tried changing phones and switching to 2g and 3g modes,...

Sir,
I have some money in my airtel payments bank.
I want to pay airtel postpaid bill with that money but every time i try to pay with airtel payments bank, the transaction is declined and message appear as 'debit facility to this account is not allowed'.
I can only recharge (Which i don't want) with this money and no other use.
For this reason i called the customer care and they told me to attach my kyc details...

Sir, i am not able to receive messages on my airtel number [protected]. Customer care is not able to solve my problem. They are saying that my call is diverted and to call *402, then i called *402 and call gets ended in 2 seconds and i checked my phone's settings, call divert is not active on my phone. I am able to make calls and receive calls but unable to receive messages from other numbers except airtel. Please solve this problem....

Had made a complaint of a spam call from a certain number to airtel. Had received through an sms the complaint registration number and a commitment that airtel would revert on status within a week. Nothing came. When contacted, the customer service person said it was not their policy to revert on the action despite what was stated in the sms.
Despite prompting - the person kept stating that the number against which the complaint had...

I had ported my number from bsnl to airtel. Today I got a confirmation message saying my number is ready for activation. Dial 59059 and activate. But call gets disconnected immediately after dialing 59059. Poor network. It shows network and says not registered on network.....

Hi,

I had 6400+ balance in my mobile account and today i recharged my mobile number with 998 on airtel app, but unfortunately due to some error 6000+ got deducted from my account. Then i contacted customer care and they said it got recharged 6 times due to some error. Please look in to the error and add my balance back to my account.. I am also attaching the recharge history from my airtel app for your reference.
br...

Hi,

I had 6400+ balance in my mobile account ([protected]) and today i recharged my mobile number with 998 on airtel app, but unfortunately due to some error 6000+ got deducted from my account. Then i contacted customer care and they said it got recharged 6 times due to some error please contact nodql office, so i am writing this email to you. Please look in to the error and add my balance back to my account.. I am also attaching...

I recharged my prepaid number on 20th September, 19, I got SMS that my request of recharge has been initiated and in evening my money got deducted but I didn't receive any confirmation SMS of my recharge is successful. I need the money back and plus my recharge to be done. I had done my recharge through the airtel app....

I am using airtel broadband since 1 year
And every month speed issue network issue raise.
They don’t know how to resolve the customer issue.
They only want money.
They know how to make fools.
They know how to give ads on tv.
I am using 300mbps of 2199₹ which billed including gst of 2595₹
And i get speed of 4mbps.
I will attach the screenshot with this complaint.
Every...