Airtel Complaints & Reviews

My airtel corporate no. [protected] was having a plan of 499/- per month., now this plan was not suitable for us as most of the data was not used by us and get wasted at the end of month. We requested to reduce plan to 199/- but they ask me to send mail from registered id. I did the same i send mail from my registered id and i receive monthly bills also on my registered id. But they might not have updated record or they are reluctant to reduce plan i dont know the reason but they refuse to reduce my plan.
I am answerable person to my company as i do the payment and later send bill for reimbursement.
I have no option and i am not getting any help from airtel as well.
It is requested to interrupt in the issue so that it can be resolved.
My registered mail id s. [protected]@hpcl.in

I have recharged a wrong number ([protected]) instead of my number ([protected]) for an amount of 499/-. I have the operator reference number and when i tried to complain about this they just told me to contact amazon which is just an intermediary. I just wanted them to cancel such recharge and transfer that recharge to my movie number. And they won't even listen to the customer

Being a loyal airtel costumer for over 8 years i never had much problem, recently after jio, the internet speed have been worsen. From downloading a 1gig file in almost no time, now it takes more than a day for half gig. The seed promised are to be 4g but the speed i'm getting are 2g rebranded into 4g. It's been over a month now and no response from airtel. Thinking to port over jio now. Totally annoyed by the service provided

Dear airtel,

I’ve given port in request to airtel on 15 oct 2019 from jio. On 19 oct 2019 jio has accepted the same and jio has sent sms stating dear customer your porting request for mobile no. [protected] to airtel has been validated by jio. The number will be ported-in to airtel by 19 oct 2019 11:50 pm. The second sms states once your mobile displays no network, please insert the airtel sim in your handset and call 59059 to verify your details

By 00:00 my mobile displays no network and i’ve inserted airtel sim but sim not able to catch the signal.

If i dial my number from other number i get ivr msg that the number does not exist, please check the number.

Till now i’m getting the same error message.

I tried calling airtel customer care (3 times) but no use no one responded properly and cut the call.

Now i’m thinking why i’ve ported to airtel where there is no value for end users.

Why you have disconnected the idea network when you are not able give your network?

I want full explanation on this.

What is the time frame for port in process when you fixed the time at 10:48 pm port in process will start?

Is this right process to approach the port in process?

Can i get time limit that my number will be activated/grant the permission for network?

Due to ignorance of airtel i’ve missed important calls from my client and my manager. I did n’t expected this from airtel.

I request airtel to activate with all the services on my number asap

Please reach me on alternative

I am user of airtel for more than 8 years. My whole family is a user of airtel. I am very disappointed with the fact that airtel could provide this scale of bad service to its customer. I have been not able to use my internet for more than 7 months on which i did complains repeatedly to get a resolution. But instead i am receiving pathetic customer service and pathetic internet service where the service executive won’t listen and disconnects the call by being fully aware that the customer is still not satisfied. I have wasted my so much money on you and haven’t still any resolution.

Big disappointment airtel.

Dear sir,
I observed my airtel 4g speed at night is become slower than before after lodging complain here
My number [protected] still suffers slower 4g speed especially at every night.
The condition is worsened. I wonder how i am getting nice speed at day time, while night experience is getting worsen.
It seemed airtel team is ignoring ur guidelines and directions
It's my kind request to u sir, again to take actions against the company stated above.

Dear sir,
Still my matter is not solved by airtel regarding my 4g slow speed encounter every night. My no., [protected] didn't get faster 4g net, instead the company only provides 2 or 3 days fast speed when complained here.
It seemed it's their practise.
Even worse, i am moving from airtel patna server to airtel kolkata server with the same slower speed.
Some local informed me that they are providing service by making coverage their tower direction towards us for 2 to 3 days then moved the location of their tower to other direction, resulting in my same situation
Sir plse intervene into this situation and resolve it

Dear sir
Although i posted complaints against airtel 4g speed at night, it seemed they ignored ur request to resolve the matter in my [protected].
The speed at day time is ok, while the speed from evening to midnight is even worsen. They are continuously neglecting our plea to increase the speed of airtel 4g net speed.
It's usually what they are doing all the time - they increase the 4g speed for 2 to 3days after i lodged complain here. And again they turned down the speed.
It's just became their practise
Plse, sir, i urge u to kindly interfere into this matter with resolve in hands
Thank you

Delay in installation (Nyati tech park, pune):

1. The people on the ground collected a cheque for payment before feasibility check.

2. Extremely irresponsible behaviour and slow to respond

3. Installation work keeps getting postponed for myriad of reasons.

4. The people on the ground and level 1 management are driving business away from the company with this disappointing behaviour.

We had taken 2 new connections and the billing cycle has started on 17th, whereas one connection started after rigorous follow-up with technicians concerned, but the second connection is not yet given but billing cycle continues now the technicians do not take calls either. Spoke to team leader of mr. Rahul yadav (M-[protected]) who got the documentation done. He put us on to his team leader, who heard the complaint and informed he will call back after 10 mts, but no call received till the writing of this. Is this the service being meted out by airtel, especially new connections, but billing cycle starts from day one, irrespective of connection given or not?

Sir/madam
I have purchased a airtel hd dth connection on 10th october 2019 but from day one i was facing issues with this connection. Sometimes channels works sometimes not even i have raised five complaints but no resolution till now. I am frustrated now. Now i want to shut down this connection because i cant waste my time to continue talk with airtel customer care. They are just making me fool without giving any solution. I just want my refund.
Please help me out. I am attaching the screenshot of complain list by airtel website
Thankyou
Airtel customer id:-[protected]
Mobile number:-[protected]

Facing a lot of network issue with airtel at my home in porbandar. The call doesn't get connected unless tried a dozen times. Also my cellphone is found to be nor reachable by people trying to call me even though the phone is in perfectly on condition. Airtel boasts of excellent connectivity in remote areas but is not able to provide decent network coverage in a town

On 8th oct 2019, some one hit my scooter and my phone display got broken. I tried to raise the claim on 9th and 10 oct but due to technical challenges it was not done. There was a message on portal that you have to wait for 48 hours before contacting customer care so i called them 12th oct and raised the claim. Then i got to mail from one assist to submit the documents. Post submission of documents i received the call from them that you claim is rejected since you have submitted the claim after 48 hours. I tried to explain the challenges and reason for delay but they were very blunt and not ready to listen further. I called airtel customer care again and they are also not helping. I am paying the premium from last one year and when i need this they are not accepting. Looking forward to get the help on same.

I have a airtel mobile connection bearing no. [protected].

I went to europe from 14/09/2019 to 29/09/2019. I enquired from the airtel office at pusa road, karol bagh, new delhi about international roaming and they informed that there is no charge for activating international roaming and i will get sms and e-mails without any charge even if the roaming is off.

However, on my return, i received a bill of rs 10, 426.48 for the current month. I wrote a mail to airtel on 16/10/2019 asking about the exorbitant charges in my bill. I received a call from airtel on 17/10/2019 when i again enquired about the huge bill which is almost three times my credit limit of rs 3600/0 (Mentioned on the bill) and that too without any information received by me to which they did not give any satisfactory reply.

The customer care executive also showed her inability to resolve the issue and insisted on payment of full amount. When i asked her to connect me to her senior, she replied that she will call me again but, till now, no one has called me till now.

I am a senior citizen and am surviving on my pension and unable to pay this unauthorized transaction amount of rs 10, 426.84.

I, therefore, request you to kindly intervene in the matter to resolve the issue.

I'm the user of [protected] Airtel number I had recharged 448 plan on 18/10/2019 through UPI Transaction & the Airtel 121 sent the confirmation message that payment has been received but the package is not yet activated and Costomer service is telling that there is no such package has been activated & telling to ask google pay but they telling payment is successful 121 sent me txn I'd after payment that is :[protected]

Dear airtel,
I do't know in which world you are.
I have enabled isd pack on 16th septmeber 2 019 for one day isd pack then i deactivated after 2 days.
But this month bill you are charged me for entire month, will it make sense any body will continue for isd one day pack for one month, if i want make use of isd for month i would have go for another plan right, why i will go with one day pack 690 rupees.

The deactivation i did on after day itself, but you still charged me for
16th sept 2019 to 29th sept 2019.

This is too much. I am in usa and i can't visit your so called branches for clarification.
Give me a proper bill.
Mobile number: [protected]. (Airtel number).

Attached email is proof of isd deactivation. I need proper regenerated bill otherwise i don't need your service.

I have to go for 3g airtel
sim conversion to 4g sim as airtel had messaged so many times that we are upgrading 3g services to 4g in gujarat. So l took 4g airtel sim from madgavdarshan complex airtel store Bhavnagar by paying 50 rs on 27 September 2019.then they have messaged 121 from my airtel sim for 4g upgradation.they have told me that your 3g to 4 g conversion will happen in 24 hours. But today is 20 the day of sim purchase.still 3 g to 4 g conversion not happened.I have talked to customer car service of airtel...they replied Meet airtel customer care store... I went to same customer care store so many times but they replied to wait and watch... Even on 20 the day of sim purchase. Kindly do needful for this.

There are frequent disconnection of airtel broadband. Internet didn't work and it has been 8 days. Before that also there was frequent disconnection and outage. I even reported to airtel nodal office and appellate but still no use and no response from appellate. Airtel is the worst broadband ever. They even charge their customers higher compared to other isp.

Account no: [protected]

1. It is to intimate that a huge Network (Range)/4G connectivity problem are facing near Shiva Temple, Near Thottamkadavu Bridge, Nareekamvalli, Kannur, Kerala. So I humbly request you to resolve the problem at the earliest.

2. An early action in this regard is highly Appreciable.

This morning by mistake i paid rupees 106, 110.00 instead or rupees 1, 061.00 through my credit card. I went on your website for refund but was not able to fill in the form successfully.
I will be grateful for your kindly refund the over payment
The date of incident is 18 october 2019 at 11am
My customer relationship number is 10778648
Your early action will be much appreciated