Airtel Complaints & Reviews

Unable to make contact for[protected] number using airtel number.
Already unlimited pack activated on number but airtel asking to balance. Again i recharged my number through airtel mobile app but still i'm unable make a call... Airtel still asking for recharge balance...

When i contact customer care they told me your main balance is not available.. You did dedicated balance recharge..

I asked them where you mentioned that your recharge balance will get stoared in dedicated balance not in main balance.. They didn't speak anything...

Airtel is making customers fool... Why they not mentioned the balance will not reflect in main balance for 35... 20... Etc recharge amounts...

I don't know whether i ll get resolution for this complaint

I visited this particular sd road airtel store in secunderabad almost more than 5 times for now to get my postpaid number converted to prepaid. This store employees are just doing nothing there. They dont care about the customers coming in nor solve their quries on time.

So now coming to my issue, i went there on thursday to get my postpaid converted to prepaid. After a long wait they did it. And then my signal was gone. I waited for a day but still nothing. Finally i had to go back to the store again and now they tell me the number went into some error and it will take time.

Customer care is also not responsive and they are just telling me to visit the store.

Now i m stuck and my number is not functioning. Its been 3 days. I dont know if complaining here will also help.

I am using an airtel sim number from past 10 years. It is not working from past few days i went to airtel office to get a new sim on the same number they said it is registered on someone else's number. How it is possible i have that number from past 10 years it is linked to my each and every bank accounts, other accounts as well. I want my number to work as it is critical for me. Please help me out on that. My number is [protected]

Dear sir,

I have wrongly recharged of rs.296 to +91 [protected] instead of +91 [protected]
Please reverse this recharge to my mobile no +91 [protected].

Wrong mobile no: +91 [protected]
Transaction id :[protected]
Mode of transfer : debit card (Federal bank)
Amount : rs 296
Correct mobile no: +91 [protected]

For your reference kindly find the attached transaction details

Salesperson visited on 3rd october assuring of installation on 4th and demanded online payment to be done immediately which was complied with.
But till date 12.10.2019 7.27pm no installation had been done.
Only false promises made today, 24 hrs, 48hrs, 3 days installation will be completed.
The worst telecom major i had come across.
My caf number[protected].
Payment made online : 4128.
I have asked them to refund my money at the earliest.

Hi,
I am sandeep k. I have an airtel prepaid connection. My mobile number is [protected]. I could hear voices and my own voice. What ever i talk it will repeat. This is been done since june 2019. I want to raise a complaint and want to know what is the problem. Is my phone been tapped or not i want to know. And want to what is the legal action that can be taken who is doing all this. Hoping for a good solution.

Thanks
Regards

Dear airtel team & superiors,

This is to inform you that as per your call center supervisor with whom i spoke on 11th october 2019 evening if a customer does not recharge then there will be a deduction from the main balance of inr 23 to increase the validity. Where else i think i am educated enough to check the recharge plan tariffs as per my requirements. I did a recharge of inr 100/- where the validity was mention as n/a. The call center supervisor he was unable to solve my queries nor provided me resolution for my complaint. He kept on saying like a parrot "we apologies for the inconvenience" but apology doesn't solve my issue.
I have taken screen shots from phone pay on which i have done the recharge and from other website including airtel website too as evidence. To the surprise in aitel website link is mentioned too (https://www.airtel.in/prepaid-recharge/?icid=prepaid_row_1_column_1) where it shows recharge of inr 100/- where the validity was mention as n/a.

Can anyone explain how the hell these people are deducting our hard earned money don't you people (Airtel) have any shame looting people of their hard earned money; to the surprise eg: guess if suppose 1000 customers who had recharged with inr 100/- fulltalktime can you people guess how much money airtel is looting from their subscribers that means (1000x23= 23, 000/-) this is just a small figure to make the calculation easy to understand.

For airtel people am attaching the evidence screen shot/snap shots.

Stop looting people like this airtel has become thugs of hindustan telecom. What a shame.

I have a airtel hotspot postpaid connection [protected], i don't longer need the connection, i have gone to service centre, they don't close my connection and in place start advertising other product. I stopped using the connection in august, but bill continued to come every month. The customer care team keep calling me to pay me the outstanding bill of rs1532 which i did'nt used it. Finally they called me and told me to give a waiver of 432. So i payed rs1100. But again they have sent me a bill 636 for the month of october. I have'nt used airtel for the last 2 month. They are forcing me to pay the bill and are not closing it

New sim card purchased on 10.10.2019 with mobile no. [protected]. Recharge from rs.248/-. Otp received for activation. Tele verification pin number for activation received... Assurance given that company will update via sms to call 59059 for completing the tele verification when network gets activated on my mobile... Still waiting for sms and network...>???

Airtel broadband service not feasible in my area: i mean how is that possible. I live in one of the most prime area of pune. I have been trying to get airtel broadband for over 6 months now. If they don't want to install the broadband in houses why are thay keeping the option. I was really looking forward to having an airtel broadband but it doesn't look like airtel wants to provide it's service. Really disappointed 😔. If possible airtel please look to it. I really want your broadband.

I'am customer of airtel dth since december, 2018. We have two connections for which we are paying 1032 rupees since four months. Connection001 has mega hd pack and 002 has base sd pack. Both are monthly packs
Around april or may sorry i don't remember the exact month, i got a call from airtel dth forcing me to buy their offer. But i rejected and told them that iam happy with my current plan and i don't wan't to change it. She tried her best to change my mind to buy the new plan but i didn't accepted it by saying that if i found that i need to change my plan i will do it please don't force me to accept your offer. Again around september i got call from airtel dth just like i have mentioned before, forcing me to accept their offer, but again rejected by giving them the same reply that iam satisfied with my current plan.
I recharged my account at 3/oct/2019 with 1032 rupees at due date but at 5/oct/2019 i got message from airtel that 'your account is updated, airtel pack added dabang sd 3m pack 'and deducted 691 rs from my account balance. Now my account showing that the due date for my recharge is 15/oct/2019 which suppose to be 2/nov/2019 because the recharge which i doing since 4 months gives me 1month validity, but this time my validity is reduced to 12 days. Now my question to airtel is that when i didn't changed or included any plan on my account then why you deducted my 691 rs from my account without my consent. I needed my refund back of 691 rs which you deducted fraudulently from my account by charging for the plan which didn't started.

Dear sir / madam,

I am about to put a complaint against the customer care service provided by you. I can't understand nowadays that the customer care service is just for the namesake. I don't know about your experiences with the other customers. I have an issue regarding your dth connection.

My reference no. Is 95657455 that i lodged yesterday at around 1 o'clock (Afternoon).in reference to that, there was a message saying that my problem has been assigned to your so-called master service engineer shivnath ruidas (Contact number [protected]). I waited for him but he did not come. So, i called up at 4:00 p. M. Where he told me that he can't come. Thereafter, i told him that it's fine; i will talk to the customer care and informed about your feedback that you will not come. After that, he requested me that he will talk and manage with someone and for that information i have to call him after 30 minutes. Okay, fine. I called him back at 4:32 p. M. But, he did not pick up my call. His kind courtesy is that he did not call me back also. Is this your customer care service? I again call to customer care service regarding the complaint. There, they informed me that it is said that it will be sorted out 24 hours after lodging a complaint. I want to see the document where it mentions about 24 hour service. i want to know that being in a durgapur city, you don't have any provider; then stop giving advertisement about the network. Some workers don't understand the working culture or job profile of the services. Please groom them first and instruct them hospitality is must in this field. i want an apologize feedback or some punishment (Not harsh) of the culprit.

Best regards.
Longjam langamba angom,
Assistant professor,
Department of microbiology,
Iq city medical college and multispecialty hospital,
Sovapur,
Durgapur: 713206
Airtel digital id: [protected]

Respected sir/madam,

Greetings of the time from faizal.

I need call history of airtel prepaid no. From 15 august 2019 to 10 oct 2019.
The airtel no. Is [[protected]].

Kindly e-mail the call history to my mail id wice. [protected]@gmail.com

It is the only way to come out from my problems.
I request you to solve my problem by e-mailing the details.

Thank you.

I came from canada to visit parents landed on 10 of oct 2019. I bought my prepaid card from airport front gate of 5 shiv shakti corporate services pvt ltd on[protected] slip no 21957 mobile no [protected], [protected], [protected] three prepaid which is still not working. I called vendor i called airtell, i visit shop too
I called airtell talk with parvesh supervisor, he said my phone had a problem but i am using another sim card and it’s work properly, please help me i have a complaint no qaqactp[protected]

I added ₹1250 in my airtel payment bank account and after that when i tried to make any payment with wallet then it shows (Debit not allowed with this account) after that i went to airtel office they told me send your adhara copy & passbook copy to airtel customer care email id. I send them the scanned copy of both of it to them but nothing happens.
It almost 2 month. And their customer care no.[protected] is worst it don't let u to talk to any responsible person.
Complain case no.3859421, 3877965, 4108938, 4119043

Dear sir,
My airtel mobile number is [protected]. I'm facing a network issue for each and every day. There is no speed in data speed. Hardly it was 0.5mbps. I gave alot of service requests. But they are saying we are expanding our network. Then why are they saying it is 4g and make a advertisement as airtel 4g. Hardly 2 months over there is no network download speed to watch movies play games. They simply said network upgradation work on process. I asked about finishing date, for that they said don't know aboyt that. Please make a proper action on airtel.

Yours sincerely
Arun prasath

[protected] mobile no. September - october 2019 mobile bill paid at yelahanka new town air tel office, but are not given me bill reciept, not agree my request, he refuse the request, this is not good practise,
They help to customer, please build the good practise to your employes to give any request by customer,
In this air tel office they want bill payement only not give any reciept for paid amount,

I need call record from 01/02/2015 to 11/03/2016 for mobile number [protected] which i urgently need to submit for an enquiry, and also all sms. I need both incoming and outgoing calls with duration. I need it urgently to submit the call record statement to the concerned enquiry personals and also to assist an enquiry and to trace the callers who all made calls during these period

This is the worst network iam facing for long time so many time i have raised the complaint even this people there are not responding they promice it will be solve soon the issue, but always they lie and fool to public, they just want money, beggars
The will not give the value of money what v give them this is just disappointment, v r not so luck who not even experience good mobile communications network, while text this comment, so many time iam facing network problem bully # network, atleast have some value to solve problem of network

My registered airtel land line number[protected] has not been working along with the broadband by airtel. I have registered many complaints to airtel customer care, to no avail.
Along with not providing the service of the broadband, which is causing and has caused immense trouble to me and my family, airtel has the tenacity to charge me for the days that the broadband is not working.