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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 452

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G
Gaurav.thakur
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted on toll free number call

I have an airtel prepaid connection and i have been using axis bank credit card so whenever i face any issue with axis bank credit card then i call to axis bank credit card support team.

The axis toll-free helpline numbers are below

[protected]
[protected]

But when i call from my airtel number then each time airtel company deducted amount from my balance.

I also call from...
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H
Hemant@k
from Jaipur, Rajasthan
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frustrating service - 01145137552

Address:New Delhi, Delhi, 110018

Hi,

My airtel no. [protected] and my broadband connection not working.. I am facing issue last 15 days.. Please help to cancel my connection not happy with your services.. Really wrost service..
Yesterday your airtel tecnetion mr. Aslam came and he told he not able to reslove my concern.. If you don't capable tecnetion.. Why are run you airtel broad band... Please stop frustating your customer. M - [protected]...
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R
Rashmi Sanketh
from Delhi, Delhi
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internet disconnection

Address:Flat no 006, Everjoy prakruthi Apartment,Arehalli, Uttarahalli kengeri main road, Arehalli Arch, 560061

I am from bangalore uttarahalli region. We had issues with internet on 3rd of september 2019 and raised complaint on 4th september 2019 (Complaint no
[protected]. Received confirmation from airtel that the technician will be visiting on 5th but just some time before visiting hour received another message that dear customer, your service request no[protected] could not be attended by our engineer due to a technical issue.. The next appointment...
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N
Nandita Kakkar
from Nawanshahr, Punjab
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misinformation

Address:30 B Vijay Nagar, Jalandhar, Punjab, 144008

We paid for our airtel dth services on 29 november 2018, rs 7166 for the whole year. The services were detained on 1st september, 2019 in the name of some change in the package. Also, a channel named miniplex was added to our package by misinforming us about it. The amount was being deducted from our account without our approval. Now after the payment for one whole month, our services remain valid for just 14 days and we can see only the...
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S
Sayan B
from Bengaluru, Karnataka
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very poor network in bangalore

Address:Spice Garden, Marathahallo, 560037

Cannot make or receive calls and call quality when it does connect, is very poor with breaking voice. Even when I am at work, the network gets disconnected and I am not able to receive any calls. From home also there is no network and I have tried contacting 121, 198. I am just bombarded with unnecessary information and useless promotional material asking me to enjoy 4G on the network. How? Your network is unusable, I have to switch to 3G...
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S
Shekhar Himalayas
from Muzaffarnagar, Uttar Pradesh
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my refund amount dedication

Address:Nanda inn cottage Sunil Auli road, 246443

I did wrong Airtel dth recharge of 300 on another account within 1 hrs I update to customer care they said it will be refund in 48 hrs. After one week communicate with customer care they said they have refund and it will automatically come once recharge finish. After one month I contacted them and they said due to insufficient balance channel are blocked I said where is 300 RS they said it's in ur account but u have transfer 119 rupees to...
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A
Ajay Kate
from Pune, Maharashtra
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non use of data card

Address:Pune, Maharashtra, 413102

I have bought data card fronm airtel for my office use. Sales person was told specifically that i need data card as well as airtel 4g wifi dongle for internet use in my office. I was told dongle would be available later as he would place order far the same. But the sales person could not provide me with airtel 4g wifi dongle as promised so the data card was not used. It was only activated and then left unused. I am getting calls for payment...
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P
Pandian1984
from Chennai, Tamil Nadu
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no incoming message

Address:Chennai, Tamil Nadu, 600130

This is pandiarajan. I am not getting any messages including otp for bank transaction in my mobile network (Airtel). I recharged for a year and lost my money due to otp issue and can't change other network immediately. I complained customer care. They didn't understand the serious ness and they are giving serveral days time look when i call every day. Very very bad experience with airtel network....
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S
shashi111
from Bengaluru, Karnataka
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very pathetic service and refund issue

Address:560099

Hi All,

I took airtel broadband connection for 1 months and made payment of 7196 on 28thJune 2019.There was hell of false commitments made from the sales person who came to my place.After making payment when the technician came for installation next day, and had few issues for the installation regarding the wires as committed by sales guy(he said it will be internal wiring as had been done for other 15 connections in my apartment).Despite...
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K
Kura Ravi Kiran
from Kakinada, Andhra Pradesh
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dth set-top box

Address:Bharti Telemedia Ltd. C/o Bharti Airtel Ltd. Splendid Towers (Ground Floor), Opposite Begumpet Police Station, HUDA Road, Hyderabad - 500 016, Hyderabad, Telangana, 500010

Hello, this is Kura Ravi Kiran, I am the customer of Airtel DTH with Cust ID [protected], one 28/8/2019 I had an issue with my existing DVR set-top box so I raised a complaint with customer care to rectify the problem. next day technician came to my place checked the DVR set-top box and informed me that it had some issue which is un-repairable and wanted me to take the new set-top box, so since it was faulty I agreed to take the new DVR set-top...
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L
LEO FITNESS A/C Unisex
from Chennai, Tamil Nadu
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prepaid dialed call statement

Address:sellur,madurai, Madurai, Tamil Nadu, 625002

I'm Prepaid customer i need my mobile number Dialed call details from 01/11/2018 to 01/01/2019. BUT STILL I'M NOT GET IT.THERE IS NO RESPONSE FROM NETWORK SIDE. KINDLY HELP ME TO.

Mobile number-[protected]
name- karthikkumar.g
MAIL ID - kumar.[protected]@gmail.com

I'm Prepaid customer i need my mobile number Dialed call details from 01/11/2018 to 01/01/2019. BUT STILL I'M NOT GET IT.THERE IS NO RESPONSE...
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S
Sipra01
from Delhi, Delhi
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problem with airtel data balance

Address:Sector 12 , dwarka, new delhi, New Delhi, Delhi, 110078

On Monday 26 august 2019, i had recharged my phone with the Rs. 129 pack. The message i received thereafter was that the pack provides unlimited national calls, 2GB data and 300 SMS valid for 28 days!! (I will enclose an image of it for proof)

However, yesterday onwards (3rd september 2019) my data balance says 0.0MB which is a terrible thing. Very unfortunate.

Please do reply as soon as possible to help me out!...
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V
Vaishnavi Reddy S
from Mumbai, Maharashtra
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duplicate sim not getting otps

I lost my phone a few day ago so i got a duplicate airtel sim. All the sim activities are pretty normal other than the fact that i was not able to get otps. It's been 40+ hours since i got the sim and i'm still not getting otps. I got the otp for paytm today but when i tried to login to instagram or amazon, i didn't get any otp response. Please look into this...
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S
shees1993
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving mobile verification code from linkedin

I am trying to add my airtel (Formerly tata docomo) mobile number on linkedin, but i am not receiving the verification code.

I am able to receive the code on my vodafone mobile number but not my tata docomo (Now acquired by airtel) number.

Please look into the matter as soon as possible.

If other mobile numbers are able to receive the verification code then what is wrong with airtel's?...
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V
Vijay@007
from Bengaluru, Karnataka
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postpaid broadband connection fraud

Address:560027

Date : 27/8/2019

From,
Vijay sharma kanunga extrusion pvt ltd.
B-05 5th floor solus jain heights off jc road near poornima theater, bangalore 560027.
Mob: [protected].

To the officer incharge
Grievance registration
Bangalore

Subject: broadband connection fraud bharti airtel limited, 55, divyasree towers,
Bannerghatta road, bangalore - 560029br...
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Address:B1-24 Green field society andheri east mumbai, Mumbai City, Maharashtra, 400093

It has been more than 3-4 days we booked airtel dth online payment was also done online, then also till 24 hours we didn't receive any call for installment or any other.
After escalating finally we receive dth at home.
Still the issues was not addressed properly, till date set top box is not working person was left house saying another person will come for installment.
After calling again & again another person come &...
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A
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid to forcefully postpaid connection

Address:C-39, Mandawali Unchepar Delhi 110092, New Delhi, Delhi, 110092

Hi team,

I am user of [protected], ashok kumar gupta and my sim got failed recently and when i visited your airtel store (Madhu vihar location), they informed me that they couldn't re-issue the prepaid sim of the same number as my name name was not reflecting in their system and if i want the same number hence i can only go for the postpaid connection.
So, i asked them to update the fields, to which they said, they...
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U
Ujala chourasia
from Patna, Bihar
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recharge not done but money deducted from my account

Address:Ranchi, Jharkhand

On 26th aug 2019 i recharged my airtel no. With a pack value of rs 448 in which an amount of rs. Deducted from my account and then a notification came that payment failed and i would get my refund within 2 days. But it has been 9 days already but i haven't received my money yet. I contact customer care but they are also unable to help me. Now i am scared of recharging my no. Again. Plz resolve my problem as soon as possible....
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G
gspl.amit
from Delhi, Delhi
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details not update in the verification department

Address:B-12/144, near jain mandir, govind Vihar, New Delhi, Delhi, 110094

My name is Amit Kumar Sharma
I submitted a port request in airtel and on the 27th of august my Idea sim stop working, I got a welcome message from airtel and also got a message to call on verification. Today is the 8th day and I am continuing the call to airtel verification department but getting a reply your details not update please call after 4 hrs or contact to airtel store, Daily I am going to airtel store and they don't have...
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V
Vipra Babbar
from Bengaluru, Karnataka
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airtel 4g hotspot not working after many complaints

Dear Team,

Airtel 4G HOTSPOT is not working and currently after many complaints previously done. My wifi hotspot number is [protected]. It's difficult to continue this if this goes on.Also how show we contact airtel incase we don't have airtel connection for mobile services . It's getting difficult day by day to have airtel for 4G services....
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