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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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S
Sonikasah
from Delhi, Delhi
Dec 27, 2019
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Address: Gurgaon, Haryana, 110008

I recharged on my 3g number for rs 399 (Benefits for 2 months). Immediately after which i got a call saying that now my 3g sim card is old and need upgradation to 4g. Since then i am unable to use any outgoing or internet services on my mobile. Customer care also asked for upgrading the sim, but the problem is that the sim is registered in the name of my father who is posted in srinagar so without his presence here the upgradation can't be done.
I need refund, please tell how to go about it. Because nobody told in advance that the sim will become inactive immediately after recharge. This logic of 3g becoming unserviceable is also flawed given that the incoming is still continuing. Airtel is just taking advantage of our situation.
Airtel customer support has been notified about the posted complaint.
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    K
    Karthik Mattey
    from Coimbatore, Tamil Nadu
    Dec 27, 2019
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    Address: No:4/115 indira nagar 1st street sipcot ranipet, Tiruvannamalai, Tamil Nadu

    I have recharged my airtel account on dec 14. 2019 the money was deducted but they didn’t recharged my mobile, the message was I received on that same day that was u money will be initiated within 4 hrs, but I didn’t received any money on my account .this is not fair😒, so kindly refund my money Rs249 to my airtel wallet . This is my kind request.
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      A
      Arch N decor Projects PVT LTD
      from Delhi, Delhi
      Dec 27, 2019
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      Address: New Delhi, Delhi, 110017

      Airtel team is misleading me and harassing me for making due dayments.
      And today my number is disconnected.

      I had already paid bill no – ft[protected] – dated 12-sep-2019- amt – rs.3232 (Previous balance – rs 820 = total rs. 4-52.63)
      Payment detail (Amt rs 4052.63 date[protected] – account no – [protected])

      Above bill was for advance rental from 6-9-19 to 5-3-2020

      After this payment i also made another payment of rs. 351.[protected]

      Despite making advance payments i am being harrassed and called regularly to make payment...
      Its clear case of cheating and fraud...

      Do the needfull... And also i am filing a legal complaint for this
      Airtel customer support has been notified about the posted complaint.
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        R
        Rajan ACD
        from Jammu, Jammu and Kashmir
        Dec 27, 2019
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        Address: Panchkula, Haryana

        Hi, this is rajan goyal here
        I purchased fastag on airtel thanks app on 15th december and received verification confirmation on 19th december.
        But it has not been shipped and there is no way to contact the bank
        The helpline number also doesn't have any option where to check the status of the fastag

        Dont know whether it would be delivered or not.
        Can someone from the airtel team look into it.
        Airtel customer support has been notified about the posted complaint.
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          G
          Gautam1112
          from Gurgaon, Haryana
          Dec 27, 2019
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          Address: keori,p.s -Tajpur,P.s.- Mahkar, 804407

          We are facing network problem (I. E. Income, outgoing, internet etc.) of airtel in area as mentioned below.

          Ramkrishna bhawan, keori, bihar-804407

          We have registered complaint many times with airtel service provider but didn't get resolved. Let me know why we are facing network challenge in that area? Lots o[censored]sers is available in that location and every body facing issue with airtel service and they port own no. With other services provider.

          Request you to look into this.

          Regards,
          Gautam
          [protected]
          Airtel customer support has been notified about the posted complaint.
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            K
            karthik menon_karzo
            from Nadapuram, Kerala
            Dec 26, 2019
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            Address: Bharti Crescent, 1, Nelson Mandela Rd, Vasant Kunj, Ph II New Delhi, 110 070 India, New Delhi, Delhi, 110070
            Website: www.airtel.in

            I had added my money to airtel wallet through airtel app. I can't transfer the money back to my account or to any other account. Seems my money has been blocked.
            .
            I want to pay with that money but every time i try to pay with airtel money or airtel onlins debit card transaction is declined and message appears limit exhausted

            I can only recharge (Which i don't want) with this money and no other use.

            In other words my money has stuck on my airtel payments bank. It is attached to my mobile no. [protected]

            I want resolution no other than transfer of whole airtel money balance (I. E. 4400 almost inr) to
            My upi address

            Give me my money back... I want nothing else!!! Not at all!!

            My phone number :[protected]
            Airtel customer support has been notified about the posted complaint.
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              A
              Ash1988
              from Ambala, Haryana
              Dec 26, 2019
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              Address: Vill brohal Post Office Panchrukhi teh Palampur distt Kangra, Kangra, Himachal Pradesh, 176103

              I m already apply fastag Airtel bank app date 03Dec2019 but till date not recive fastag and already submitted complete in airtel email [protected]@airtelbank.com but no responsetill time so please refund my money my ac nub
              Regards
              Ashwani Kumar
              Hp37F9155
              [protected]
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                S
                Sosamma Vte
                from Kottayam, Kerala
                Dec 26, 2019
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                Address: Puthengady house Ernakulam Dt pin 682314

                Mob.[protected]
                Me. Ealias ps
                Puthengady house
                Mulanthuruthy post
                Ernakulam dt
                Pin 682314
                Landmark puthengady cross
                Respected sir i as a customer of airtel mobile. I am unable to use data and call service in indoor. I had registered so many compliments regarding this. No 2g4g coverage in indoor. Airtel authorities told me that in this location airtel not resolve coverage problem. If you want to use your number please select another network. I am really shocked sir. What type of service airtel providing i don't know sir. I am really cheated sir. Airtel installed one 4g tower also in pallithazam. Only 500mtrs away from my home. I had mentioned this to airtel. But the company not ready to solve the issue. I had lost my money and my number sir.
                I kindly request you sir please take necessary action sir.
                Yours sincerely
                Ealias
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Sribardhan
                  from Vasai-Virar, Maharashtra
                  Dec 26, 2019
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                  Address: Kaspate Wasti Wakad, Pune, Maharashtra, 411057

                  Hi,
                  I am using my Airtel sim and this is my primary number which shared with everyone. But everyone is saying like whenever they are trying to reach me on this number they are getting an automated response like " The number you have dialed is invalid". I checked with customer care as well and they told just reinsert the sim and I tried that as well but same issue is coming. Kindly do the needful.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    syed B
                    from Coimbatore, Tamil Nadu
                    Dec 26, 2019
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                    Address: 15 a ummer nagar, Coimbatore, Tamil Nadu, 641024
                    Website: airtel.in

                    I have been using airtel for almost 180 months and last month one person from airtel call me and promise to add to more number for 499 plan after which i have accepted him to change my plan. After changing the plan when i try to add a new number it is asking us to pay 199 more to add one number. It tried to port my number to a different number but i was not provided by the port id number after paying my bill they still asking to stay with their network but not help me to return back to my old plan nor helping me i get 10+ call asking for the reason and no one is ready to hear by problem they just want us to hear them and stay. I am totally unhappy with the service and false promise given by the to a customer who has been with them for more than 10+ years
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      SivaSindhu
                      from Bengaluru, Karnataka
                      Dec 28, 2019
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                      Address: Coimbatore, Tamil Nadu, 641027

                      I have Recharged for Rs 598 on 20/12/2019 for Airtel Mobile No [protected] by Airtel Online Recharge through Net Banking and amount of Rs 598 got deducted . But Mobile did not get Recharged and I was waiting for refund, of amount . But till now ( 28/12/2019) amount not refunded even after eight days. Kindly check and ensure Refund of the amount at the earliest.
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Siraj Mohammad
                        from Mumbai, Maharashtra
                        Dec 26, 2019
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                        Address: A-4 NEAR GURUDWARA MAHAVIR NAGAR, 492001

                        Hello sir
                        ground floor me hi network nahi ata bahut parehani hai
                        jab call ata hai to bat hi nahi hoti bahar jakar fir se lagana padta hai...
                        Ek sal se ek hi reply dete hai technical problem hai..
                        Sir paise with tax poore lete ho to service bhi sahi dijiye
                        humari puri colony pareshan hai...

                        Plzz solve this problem
                        md siraj
                        [protected]
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                          satenderkumar2000
                          Dec 26, 2019
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                          Address: D 139 PREM NAGAR 3RD KIRARI SULEMAN NAGAR NEAR SANI BAZAR ROAD, New Delhi, Delhi, 110086

                          Sir i send port sms to airtel sim but always this type of message received by airtel company.
                          (Your request for upc has been delayed. Please wait while your request is being processed.
                          Request for upc for your mobile no. [protected] could not be processed. Please retry after some time.)
                          This incident many times happen.. And till now no any response by airtel company.. Please help me in this regard
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            sachinkroyal
                            from Rewari, Haryana
                            Dec 26, 2019
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                            I have message airtel for upc on 23 rd december 2019 and didn't got the porting code and after they said there is a technical problem now i call up them today (26 december 2019) they said technical problem is solved so i agin message them today but instead of getting port code they again send the same message that your request is not processed and then i called them again and they said there is technical problem for 72 hrs. Both time they deduct balance and they are making fool.
                            My email [protected]@gmail.com
                            Airtel customer support has been notified about the posted complaint.
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                              H
                              harisangu
                              from Tezpur, Assam
                              Dec 26, 2019
                              Resolved
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                              Resolved

                              Address: B 185 URJANAGAR, NTPC TOWNSHIP JHANOR, Bharuch, Gujarat, 392215

                              I have purchased a fastag for my vehicle no gj16cn4479 through airtel payment bank on 06.11.2019 by txn id ft[protected]. As per their sms it is issued with fastag id 34161fa820328aa2020bb0a0 and dispatched on 16 nov. 2019. But, after more then 1 month the fastag neither delivered nor information of it till date. They are provided wrong tracking no of dtdc courier. I frequently complaint on their channel by mail and customer care no they are unable to resolve the issue and asking for waiting for 2, 7, 14 working days excluding banking holidays every day so their 2, 7, 14 days will never stop.
                              Jan 9, 2020
                              Complaint marked as Resolved 
                              Sent Fastag and activate not checked at toll plaza if it is working or not
                              Airtel customer support has been notified about the posted complaint.
                              Jan 03, 2020
                              Updated by harisangu
                              Fastag is sent but without Fastag ID and can not activate by ID provided in SMS getting massage ID is Invalid. No provision or not provided link to activate it, Use less.
                              Jan 03, 2020
                              Updated by harisangu
                              They are asking for speak to customer care No 400 but this no is not useful to get information about Fastag and not connected to any person.
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                                H
                                harisangu
                                from Tezpur, Assam
                                Dec 26, 2019
                                Resolved
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                                Resolved

                                I have purchased a fastag for my vehicle no gj16cn4479 through airtel payment bank on 06.11.2019 by txn id ft[protected]. As per their sms it is issued with fastag id 34161fa820328aa2020bb0a0 and dispatched on 16 nov. 2019. But, after more then 1 month the fastag neither delivered nor information of it till date. They are provided wrong tracking no of dtdc courier. I frequently complaint on their channel by mail and customer care no they are unable to resolve the issue and asking for waiting for 2, 7, 14 working days excluding banking holidays
                                Jan 9, 2020
                                Complaint marked as Resolved 
                                Fastag sent but I think it is duplicate there is no Fastag ID printed on It
                                Airtel customer support has been notified about the posted complaint.
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                                  P
                                  Pranjal2563
                                  from Delhi, Delhi
                                  Dec 26, 2019
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                                  Address: B-45 sector 93B, 201304

                                  It's been 6 months i've been shifted to my home and requesting broadband for airtel everyone they response broadband is not available in my area here they're is no other broadband available here there are so many resodential plots. Airtel please provide your conection here.
                                  Trust me there are a lot of resodential plots here
                                  Sector 93b email me at [protected]@gmail.com for further details
                                  Airtel customer support has been notified about the posted complaint.
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                                    Chittoor Praveen
                                    Dec 26, 2019
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                                    Address: Chittoor, Andhra Pradesh, 517503

                                    Hello sir,

                                    While recharging my number by mistakenly i have entered wrong number and recharge is done amount is deducted from my account.

                                    Could you please help me here. Appreciate your help here.

                                    Wrong number: [protected]

                                    Transaction id: [protected]

                                    Amount: 296 rupees

                                    Correct number: [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      D
                                      dev meena
                                      from Vapi, Gujarat
                                      Dec 25, 2019
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                                      Address: Dungarpur, Dungarpur, Rajasthan, 314001

                                      I am unable to use the internet as internet speed is very slow and always there is problem regarding 4g network.. I have to switch the network mode to 2g to make a call. I have contacted many time on customer care but the issue remains the same. I have recharged my number with 1.4 gb/day but due to speed i can't use the same and my money got wasted. If it can't be solved i have to switch my network
                                      Airtel customer support has been notified about the posted complaint.
                                      Jan 26, 2020
                                      Updated by dev meena
                                      Still the issue is not resolved
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                                        H
                                        Harry I
                                        Dec 25, 2019
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                                        Address: A-73, UPPER GROUND FLOOR, ASHA PARK, JHEEL PARK JAIL ROAD, Address3, New Delhi, Delhi, 110018

                                        Please see my below issue, i am using airtel services from last 15 years and do not expect any fraudulent promises or forfeiting of my platinum benefits without any intimation.in my airtel app, it shows that i am eligible for following premium benefits, but surprisingly i am unable to use most these benefits (Refer attached screenshots). I never have deactivated my amazon prime membership, but customer care rep has said that i deactivated the amazon prime and now i cannot avail this membership which is not true. Also, i am unable to use the norton antivirus app due to unknown reasons. Please look into this escalation and do the needful at the earliest. Otherwise, i will make sure that we port all 4000+ postpaid connections to vodafone as they will definitely deliver all the benefits which they promise and not make fake promises like airtel. This needs to be escalated to the higher level."
                                        Airtel customer support has been notified about the posted complaint.
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