Airtel Complaints & Reviews

Mob.[protected]
Me. Ealias ps
Puthengady house
Mulanthuruthy post
Ernakulam dt
Pin 682314
Landmark puthengady cross
Respected sir i as a customer of airtel mobile. I am unable to use data and call service in indoor. I had registered so many compliments regarding this. No 2g4g coverage in indoor. Airtel authorities told me that in this location airtel not resolve coverage problem. If you want to use your number please select another network. I am really shocked sir. What type of service airtel providing i don't know sir. I am really cheated sir. Airtel installed one 4g tower also in pallithazam. Only 500mtrs away from my home. I had mentioned this to airtel. But the company not ready to solve the issue. I had lost my money and my number sir.
I kindly request you sir please take necessary action sir.
Yours sincerely
Ealias

Hi,
I am using my Airtel sim and this is my primary number which shared with everyone. But everyone is saying like whenever they are trying to reach me on this number they are getting an automated response like " The number you have dialed is invalid". I checked with customer care as well and they told just reinsert the sim and I tried that as well but same issue is coming. Kindly do the needful.

I have been using airtel for almost 180 months and last month one person from airtel call me and promise to add to more number for 499 plan after which i have accepted him to change my plan. After changing the plan when i try to add a new number it is asking us to pay 199 more to add one number. It tried to port my number to a different number but i was not provided by the port id number after paying my bill they still asking to stay with their network but not help me to return back to my old plan nor helping me i get 10+ call asking for the reason and no one is ready to hear by problem they just want us to hear them and stay. I am totally unhappy with the service and false promise given by the to a customer who has been with them for more than 10+ years

I have Recharged for Rs 598 on 20/12/2019 for Airtel Mobile No [protected] by Airtel Online Recharge through Net Banking and amount of Rs 598 got deducted . But Mobile did not get Recharged and I was waiting for refund, of amount . But till now ( 28/12/2019) amount not refunded even after eight days. Kindly check and ensure Refund of the amount at the earliest.

Hello sir
ground floor me hi network nahi ata bahut parehani hai
jab call ata hai to bat hi nahi hoti bahar jakar fir se lagana padta hai...
Ek sal se ek hi reply dete hai technical problem hai..
Sir paise with tax poore lete ho to service bhi sahi dijiye
humari puri colony pareshan hai...

Plzz solve this problem
md siraj
[protected]

Sir i send port sms to airtel sim but always this type of message received by airtel company.
(Your request for upc has been delayed. Please wait while your request is being processed.
Request for upc for your mobile no. [protected] could not be processed. Please retry after some time.)
This incident many times happen.. And till now no any response by airtel company.. Please help me in this regard

I have message airtel for upc on 23 rd december 2019 and didn't got the porting code and after they said there is a technical problem now i call up them today (26 december 2019) they said technical problem is solved so i agin message them today but instead of getting port code they again send the same message that your request is not processed and then i called them again and they said there is technical problem for 72 hrs. Both time they deduct balance and they are making fool.
My email [protected]@gmail.com

I have purchased a fastag for my vehicle no gj16cn4479 through airtel payment bank on 06.11.2019 by txn id ft[protected]. As per their sms it is issued with fastag id 34161fa820328aa2020bb0a0 and dispatched on 16 nov. 2019. But, after more then 1 month the fastag neither delivered nor information of it till date. They are provided wrong tracking no of dtdc courier. I frequently complaint on their channel by mail and customer care no they are unable to resolve the issue and asking for waiting for 2, 7, 14 working days excluding banking holidays every day so their 2, 7, 14 days will never stop.

I have purchased a fastag for my vehicle no gj16cn4479 through airtel payment bank on 06.11.2019 by txn id ft[protected]. As per their sms it is issued with fastag id 34161fa820328aa2020bb0a0 and dispatched on 16 nov. 2019. But, after more then 1 month the fastag neither delivered nor information of it till date. They are provided wrong tracking no of dtdc courier. I frequently complaint on their channel by mail and customer care no they are unable to resolve the issue and asking for waiting for 2, 7, 14 working days excluding banking holidays

It's been 6 months i've been shifted to my home and requesting broadband for airtel everyone they response broadband is not available in my area here they're is no other broadband available here there are so many resodential plots. Airtel please provide your conection here.
Trust me there are a lot of resodential plots here
Sector 93b email me at [protected]@gmail.com for further details

Hello sir,

While recharging my number by mistakenly i have entered wrong number and recharge is done amount is deducted from my account.

Could you please help me here. Appreciate your help here.

Wrong number: [protected]

Transaction id: [protected]

Amount: 296 rupees

Correct number: [protected]

I am unable to use the internet as internet speed is very slow and always there is problem regarding 4g network.. I have to switch the network mode to 2g to make a call. I have contacted many time on customer care but the issue remains the same. I have recharged my number with 1.4 gb/day but due to speed i can't use the same and my money got wasted. If it can't be solved i have to switch my network

Please see my below issue, i am using airtel services from last 15 years and do not expect any fraudulent promises or forfeiting of my platinum benefits without any intimation.in my airtel app, it shows that i am eligible for following premium benefits, but surprisingly i am unable to use most these benefits (Refer attached screenshots). I never have deactivated my amazon prime membership, but customer care rep has said that i deactivated the amazon prime and now i cannot avail this membership which is not true. Also, i am unable to use the norton antivirus app due to unknown reasons. Please look into this escalation and do the needful at the earliest. Otherwise, i will make sure that we port all 4000+ postpaid connections to vodafone as they will definitely deliver all the benefits which they promise and not make fake promises like airtel. This needs to be escalated to the higher level."

My airtel broadband landline no. Is[protected]

My landline is not working since my connection was updated to optical cable (3-4- wks ago).

Repeated complaints have failed to solve the problem. Engineers even told me to change my handset which i did to no benefit.

Am very dissatisfied as a customer.

Please take urgent corrective action.

I changed from prepaid to postpaid services. After porting the number inserting the new sim, i was supposed to call on 59059 for tele-verification with the which was sent in a message.
However, when i called today... The call is not going through. It displays that we were unable to process your request. I am missing out on all important calls. Kindly assist asap.

Hello, on 4-nov-2019, i have cleared by postpaid bill amount of rs.1029, through airtel app using amzon wallet. But for unknown reasons the transaction had been split into 3 different transactions for rs. 343 each. And on 5 — nov-2019 two of these transactions are reversed saying duplicate. I. E., total amount of rs. 686. But this amount was not refunded into my amazon wallet. Many complaints are raised on this with customer care, nodal officer and appellate office. They just close the ticket saying contact amazon on this.

Amazon says, there is only a single transaction for rs. 1029 and airtel had acknowledge the same saying they received the amount.

What had happened to rs.686 which was reversed on 05-nov-2019.
Both airtel nor amazon are telling to contact each other.

I have attached the transaction details, i need you people to look it on priority, and stop charging late payements charges on my postpaid account

Airtel — online recharge failed but amount deducted

I have recharged my mobile number [[protected]] through net banking for rs. 399 on 24th dec 2019 and received an sms with transaction reference [[protected] ]. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

I have port my idea sim to airtel recently but i am not able to recharge it through on-line transaction apps like paytm it shows my idea mob no details
My alternate phone number is [protected]
Email address [protected]@gmail.com
It shows failed transaction and i am not able to contact customer care due to the imsufficient balance.
Please resolve the issue asap

I have paid bill via paytm on 16th november, 2019 for two postpaid numbers one payment is made 116 rupees at 23:01 and second number bill payment made 23:04...
Airtel reference no for mobile number (977903xxxx) :[protected]
(9915032xxx):[protected]
I have made complaint to airtel on 13 th december customer care said it will resolved in 4 days nothing resolved then i called them back today after 7 days customer carver said i will escalate ur complaint what the hell they says first it will resolved in 4 days then i was waiting and called them today after kept waiting and still they want to escalate it’s totally harassment to customers who paid their bills on time because i have got invoice when and what time i have paid with transaction i’d and airtel reference number and i already contacted paytm and payment was succcesful... After speaking to airtel customer care 20th december i got it they just harassed just kept asking same questions again and again then i asked him to transfer call to supervisor he transferred and the supervisor lady name was manju she also wasted my time and escalate the complaint but still nothing has been resolved... Bloody all lie customer care she asked me give her transaction i’d and reference number i gave her on 20 th december she said give me 24 hours complaint numbers are below manju (Airtel so called supervisor)
Complaint numbers
1.[protected]
2.[protected]
Will get resolved but still nothing has been resolved neither updated to us about complaint i checked my email i’d checked both numbers no message updated what is the reason and i called back agai after 48 hours and another customer care she again asking the same question i told then she want to put another complaint just to harass the customer then she transferred my call to supervisor i was speaking to him i told him whole story he said transaction numbers was not correct that’s why they closed the complaint how come without informing customers they can close i have not received any message any email nothing no call... I told him i[censored] guys can’t resolve the complaint then stop my both numbers then he started explaining me prepaid plan bloody hell who asked u for then he said ok i put complaint then he deducted my call that what they do and if i call again there will be another person it’s literally harassment wasting time now i also sent both invoice on their email i’d... Harassment harassment just harassment they doing they thing customers are free they can call them over and over they just take the complaint then close itself bloody hell i have paid the money that is hard earned money not like u people earning just type the complaint and close it without any reason itself without informing customers...

I have paid bill via paytm on 16th november, 2019 for two postpaid numbers one payment is made 116 rupees at 23:01 and second number bill payment made 23:04...
Airtel reference no for mobile number (977903xxxx) :[protected]
(9915032xxx):[protected]
I have made complaint to airtel on 13 th december customer care said it will resolved in 4 days nothing resolved then i called them back today after 7 days customer carver said i will escalate ur complaint what the hell they says first it will resolved in 4 days then i was waiting and called them today after kept waiting and still they want to escalate it’s totally harassment to customers who paid their bills on time because i have got invoice when and what time i have paid with transaction i’d and airtel reference number and i already contacted paytm and payment was succcesful... After speaking to airtel customer care 20th december i got it they just harassed just kept asking same questions again and again then i asked him to transfer call to supervisor he transferred and the supervisor lady name was manju she also wasted my time and escalate the complaint but still nothing has been resolved... Bloody all lie customer care she asked me give her transaction i’d and reference number i gave her on 20 th december she said give me 24 hours complaint numbers are below manju (Airtel so called supervisor)
Complaint numbers
1.[protected]
2.[protected]
Will get resolved but still nothing has been resolved neither updated to us about complaint i checked my email i’d checked both numbers no message updated what is the reason and i called back agai after 48 hours and another customer care she again asking the same question i told then she want to put another complaint just to harass the customer then she transferred my call to supervisor i was speaking to him i told him whole story he said transaction numbers was not correct that’s why they closed the complaint how come without informing customers they can close i have not received any message any email nothing no call... I told him i[censored] guys can’t resolve the complaint then stop my both numbers then he started explaining me prepaid plan bloody hell who asked u for then he said ok i put complaint then he deducted my call that what they do and if i call again there will be another person it’s literally harassment wasting time now i also sent both invoice on their email i’d... Harassment harassment just harassment they doing they thing customers are free they can call them over and over they just take the complaint then close itself bloody hell i have paid the money that is hard earned money not like u people earning just type the complaint and close it without any reason itself without informing customers... Attached invoice plz tell them to check