Airtel Complaints & Reviews

My airtel broadband landline no. Is[protected]

My landline is not working since my connection was updated to optical cable (3-4- wks ago).

Repeated complaints have failed to solve the problem. Engineers even told me to change my handset which i did to no benefit.

Am very dissatisfied as a customer.

Please take urgent corrective action.

I changed from prepaid to postpaid services. After porting the number inserting the new sim, i was supposed to call on 59059 for tele-verification with the which was sent in a message.
However, when i called today... The call is not going through. It displays that we were unable to process your request. I am missing out on all important calls. Kindly assist asap.

Hello, on 4-nov-2019, i have cleared by postpaid bill amount of rs.1029, through airtel app using amzon wallet. But for unknown reasons the transaction had been split into 3 different transactions for rs. 343 each. And on 5 — nov-2019 two of these transactions are reversed saying duplicate. I. E., total amount of rs. 686. But this amount was not refunded into my amazon wallet. Many complaints are raised on this with customer care, nodal officer and appellate office. They just close the ticket saying contact amazon on this.

Amazon says, there is only a single transaction for rs. 1029 and airtel had acknowledge the same saying they received the amount.

What had happened to rs.686 which was reversed on 05-nov-2019.
Both airtel nor amazon are telling to contact each other.

I have attached the transaction details, i need you people to look it on priority, and stop charging late payements charges on my postpaid account

Airtel — online recharge failed but amount deducted

I have recharged my mobile number [[protected]] through net banking for rs. 399 on 24th dec 2019 and received an sms with transaction reference [[protected] ]. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

I have port my idea sim to airtel recently but i am not able to recharge it through on-line transaction apps like paytm it shows my idea mob no details
My alternate phone number is [protected]
Email address [protected]@gmail.com
It shows failed transaction and i am not able to contact customer care due to the imsufficient balance.
Please resolve the issue asap

I have paid bill via paytm on 16th november, 2019 for two postpaid numbers one payment is made 116 rupees at 23:01 and second number bill payment made 23:04...
Airtel reference no for mobile number (977903xxxx) :[protected]
(9915032xxx):[protected]
I have made complaint to airtel on 13 th december customer care said it will resolved in 4 days nothing resolved then i called them back today after 7 days customer carver said i will escalate ur complaint what the hell they says first it will resolved in 4 days then i was waiting and called them today after kept waiting and still they want to escalate it’s totally harassment to customers who paid their bills on time because i have got invoice when and what time i have paid with transaction i’d and airtel reference number and i already contacted paytm and payment was succcesful... After speaking to airtel customer care 20th december i got it they just harassed just kept asking same questions again and again then i asked him to transfer call to supervisor he transferred and the supervisor lady name was manju she also wasted my time and escalate the complaint but still nothing has been resolved... Bloody all lie customer care she asked me give her transaction i’d and reference number i gave her on 20 th december she said give me 24 hours complaint numbers are below manju (Airtel so called supervisor)
Complaint numbers
1.[protected]
2.[protected]
Will get resolved but still nothing has been resolved neither updated to us about complaint i checked my email i’d checked both numbers no message updated what is the reason and i called back agai after 48 hours and another customer care she again asking the same question i told then she want to put another complaint just to harass the customer then she transferred my call to supervisor i was speaking to him i told him whole story he said transaction numbers was not correct that’s why they closed the complaint how come without informing customers they can close i have not received any message any email nothing no call... I told him i[censored] guys can’t resolve the complaint then stop my both numbers then he started explaining me prepaid plan bloody hell who asked u for then he said ok i put complaint then he deducted my call that what they do and if i call again there will be another person it’s literally harassment wasting time now i also sent both invoice on their email i’d... Harassment harassment just harassment they doing they thing customers are free they can call them over and over they just take the complaint then close itself bloody hell i have paid the money that is hard earned money not like u people earning just type the complaint and close it without any reason itself without informing customers...

I have paid bill via paytm on 16th november, 2019 for two postpaid numbers one payment is made 116 rupees at 23:01 and second number bill payment made 23:04...
Airtel reference no for mobile number (977903xxxx) :[protected]
(9915032xxx):[protected]
I have made complaint to airtel on 13 th december customer care said it will resolved in 4 days nothing resolved then i called them back today after 7 days customer carver said i will escalate ur complaint what the hell they says first it will resolved in 4 days then i was waiting and called them today after kept waiting and still they want to escalate it’s totally harassment to customers who paid their bills on time because i have got invoice when and what time i have paid with transaction i’d and airtel reference number and i already contacted paytm and payment was succcesful... After speaking to airtel customer care 20th december i got it they just harassed just kept asking same questions again and again then i asked him to transfer call to supervisor he transferred and the supervisor lady name was manju she also wasted my time and escalate the complaint but still nothing has been resolved... Bloody all lie customer care she asked me give her transaction i’d and reference number i gave her on 20 th december she said give me 24 hours complaint numbers are below manju (Airtel so called supervisor)
Complaint numbers
1.[protected]
2.[protected]
Will get resolved but still nothing has been resolved neither updated to us about complaint i checked my email i’d checked both numbers no message updated what is the reason and i called back agai after 48 hours and another customer care she again asking the same question i told then she want to put another complaint just to harass the customer then she transferred my call to supervisor i was speaking to him i told him whole story he said transaction numbers was not correct that’s why they closed the complaint how come without informing customers they can close i have not received any message any email nothing no call... I told him i[censored] guys can’t resolve the complaint then stop my both numbers then he started explaining me prepaid plan bloody hell who asked u for then he said ok i put complaint then he deducted my call that what they do and if i call again there will be another person it’s literally harassment wasting time now i also sent both invoice on their email i’d... Harassment harassment just harassment they doing they thing customers are free they can call them over and over they just take the complaint then close itself bloody hell i have paid the money that is hard earned money not like u people earning just type the complaint and close it without any reason itself without informing customers... Attached invoice plz tell them to check

Please active my mobile number [protected]. Give unlimited calls and sms.
Please remove the complaints and active my airtel mobile number. Please remove the blocking number [protected] please active in all unlimited calls and massages all type of services and helps please give to me. Peoples are give the complaints you will please remove and then active my sim card.

I am able to add money to the wallet in airtel app. The problem started when i wanted to pay my electricity bill and i have added some money thinking that i can pay my bill but i cannot, airtel says that debit from this account is not allowed. I tried to use that money for recharges/dth recharge/anything, its not possible, basically they took all my money and locked it and i went to the nearest payments bank outlet and they didnt help me either. I mailed them the problem [protected]@airtelbank.com... They have given me a query number[4574296] and automated reply and left the problem in dust.

I am trying to recharge my mobile number from airtel app and retailer and i went to airtel store. But the recharge is not happening. I am trying from 3 days with airtel customer care and they say they have escalated. When i call the next day they say issue resolved but it been never getting resolved.in 2 days my service will also get disconnected. Such a pathetic experience i am having and no one is responsible for the customer issue.
I have converted my airtel from postpaid to prepaid and i have done 1st recharge which is successful this is the second recharge i am trying.

Hello sir my airtel no is [protected] in bihar state i have facing a recharge issue from recharge amount of rs 79 /- i am recharge my number from net banking. Recharge successful from my net bankingand amount is debited in my account. But recharge not successful from airtel. I am calling to customer care to concern this matter but executive is tell me recharge not successful because i have screen short for the recharge and i am sent you screen shot to help me. Thanks

Sir,
I accidentally recharged the same number twice ([protected]) with amount 2398, please revert it to the correct number [protected] as fast as possible
Recharge amt: 2398
Wrong number [protected]
Correct number [protected]
Transaction id: [protected]
Please revert the amount back or help out in anyway possible, i had recharged the money visiting airtel.in.

I requested for change in broadband plan.My current plan is 799, from tis i lik to change for 999 plan. I paid extra amount rs.2000 for six months on Dec 8. But my plan didnt change. I tried to cal and mail regarding this, but my request is not solved. its been more than 15 days, but still no progress. I have mailed regarding this, and got a reply, that issue will resolve in 72hrs. But nothing happened. Likewise i mailed 4 times.When will my issue b resolved?

I had ordered my fastag through my airtel app on 1st dec and i have still not recieved fastag. It shows shipping on status since past 20 days. Although the same has been dispatched on 3rd dec as per message recieved on my mobile. The number 400 provided for helpline has no option register complaints and does not provide option to talk to customer care executive. I am unable to register my complaint anywhere hence raising the issue here.
This is highly frustrating and i am facing difficulty in daily tavels.

I got message that my sim will be by 23/12/12 by 23:28 but it is not activated and my jio sim is deactivated already

If i dial my number from other number i get ivr msg that the number does not exist, please check the number.

Till now i’m getting the same error message.

I tried calling airtel customer care (3 times) but no use no one responded properly and cut the call.

Now i’m thinking why i’ve ported to airtel where there is no value for end users.

Why you have disconnected the idea network when you are not able give your network?

I want full explanation on this.

Actually i did a recharge of rs. 149/- from my airtel app via amazon pay (P[protected]. But i didn't received the recharge at that time. After that i called airtel customer care.. They told me that if the recharge is not showing on account then it will be refunded within 10 working days. Also i had contact with amazon customer care (Ref no. [protected]) and they told me that the amount has already paid to airtel so they can't do anything. After that again i did a recharge of rs. 219/- from other wallet because it was very urgent for me at that time. Today i received that 149 recharge but i already placed a complaint against this. Now what i can do with two unlimited plans? I don't need two plans. I need my rs.149/- back. Because i asked them (Airtel) first after that i did another recharge. Airtel has cheated with me. Please take some action against this. Thank you... Hope my issue will be solve soon...!!!

Hi myselves Deepak Chaudhari today at noon I received a recharge request for his other Airtel mobile number which was wrong number of someone.And by mistake he sent me that another wrong Airtel number on text message and that wrong number was of someone and is continuously switch off from long. So unknowingly I sent recharge on his given wrong number of amount-219/-by paytm wallet

Wrong Number-[protected] (which belongs to maharashtra and being switch off)
Correct Number[protected]belongs to Tamil Nadu)
Recharge done from-Paytm wallet.
Operator Reference Number:-[protected]

First of all am being a Airtel customer from long to till.First time I faced such a problem, even i didn't got any co-operation from Airtel customer carers for my issue.

So respected sir, with big hopes i requests you here kindly, please reverse/transfer a recharge of RS.219/- from wrong Airtel number to correct Airtel number OR even can refund me to my patm wallet.

Also I was contacted to paytm customer carer to cancel or reverse a recharge payment but they replied me-"Please show your operator reference number to Airtel officials because we can't reverse your recharge because Airtel don't allows us to refund or to transfer payment".

So from above details please accept my request.Also am attaching recharge payment slip which includes payment details.
Hope, you will process my request soon.
Thanks with regards.

Dear all,

Please be aware that airtel is cheating the customers by making them fool. I have recharged with unlimited pack but i cannot dial to the number starts with 1860... It says that they are chargeable... Where other network providers are not restricting the customers to dial any number in india but airtel does restrictions.

Please be cautious while recharging unlimited* (In real they are limited). They have so many underlying conditions which makes you surprise. I have been the customer of airtel and saw many such cheating incidents from airtel. Even their customer care also proved and accepted.

Please be cautious with airtel!!!

Not going outgoing call and messages to this number i. e. [protected] from my number i. e.. [protected]. please take this complaint and do favour work to make outgoing call to that number... am getting incoming call but while dialing that number it's saying as not a valid number.when i am roaming call connects to the said number. please solve the problem, i am already replaced my sim card but the problem is nit solved.

Frustrated from airtel network since 1 month. All the time it shows no service. If someone calls the its shows blank or no response/ switch off/ not reachable/ out of coverage area. Horrible network don’t know what to do with airtel.. Already complaint lot of time to customer care but as usual they say that it will be resolved asap but all in vein. Its a request if any of the concern person please look into this matter.. Not only me but all the people near by me is suffering from the same problem.. If anyone can take the initiative then otherwise there are many other networks.