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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 456

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P
Pradeep9890
from Mumbai, Maharashtra
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sim has been deactivated without intimation

Address:Pune city, Pune, Maharashtra, 411007
Website:Airtel. Com

Airtel maharashtra and goa circle has deactivated my SIM without intimation from last five days no response from customer care and store, been using number from last 8 years been told won't get the number back, I'm incurring huge loss coz of the services provided by Airtel my recharge also got wasted asking me to activation charges, this is my active number made a recharge 2 weeks back, need help as company is not responding, not fault of...
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S
satish kumar0987
from Hyderabad, Telangana
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unable to recharge any prepaid mobile numbers except airtel

Hello,

I m unable to recharge my jio mobile number using Airtel wallet/money in my Airtel money android application

Only Airtel prepaid mobile number can be recharged

I have tried contacting airtel customer care.But Issue is not resolved.

Please let me know the solution for this

My account details:
Email: [protected]@gmail.com

Thanks & Regardsbr...
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A
Arena Dumdum
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very worst internet connection

Address:Arena Animation Dumdum, Seal colony, above Abhinandan Sweets, 1st floor, Kolkata, West Bengal, 700074
Website:www.airtel.in

Hello,
My airtel pack of rs 999/- on my airtel number - [protected] which i took on the month of may 2019. Now, with due respect, i am informing you that the internet connection is very down from last 2 months. I have made several calls to your representative but no one answered my calls. As you know its an institute where all students come here to make their career and to study, so all the works are done online and for that i need...
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S
sagarika392
from Bengaluru, Karnataka
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airtel prepaid service

Address:Bangalore, Karnataka

From the last 6 months, i am using airtel pre-paid service.
But suddenly i am not able to call anyone, even if customer care also.
Every time i am calling to anyone, getting an automated message that"you are not allowed to call this number"

Tried to reach to customer care, but not able to.
And mailed the same thing to the customer service mail id, but no replay....
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A
A K Kushwah
from Delhi, Delhi
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airtel prepaid sim dealer complaint

Address:Dhaivar Marg , patwa colony , opposite bhilat mandir Dhamnod (Dhar), Indore, Madhya Pradesh, 454552

I get prepaid sim fron dealer Tayal Communication Dhamnod District Dhar State Madhya Pradesh my number [protected] . I port above mobile no jio to airtel in your free scheme but dealer have charge rs 400 kindly strong action above dealer . Antim Kushwah Dhamnod Dist Dhar MP 454552...
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B
Blow Packaging India Pvt. Ltd.
from Rohtak, Haryana
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our postpaid airtel mobile no. is 9034065612

Address:Plot No.54,55 & 56,Sector-31 B, IMT,Rohtak (Haryana).

Dear sir/madam,
Our post paid mobile no. Is [protected] in the name of m/s blow packaging (India) pvt. Limited plot no.54, 55 & 56, sector -31 b, imt rohtak (Haryana).

We have submitted the new e_mail id : gdpatel. [protected]@gmail.com
For air tel post paid e_ billing with your rohtak regd. Airtel office
Near chottu ram chowk, rohtak haryana.

But we have not received the e_bill by our above said...
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P
Puneet Dahiya
from New Delhi, Delhi
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airtel secure mislead me and now asking to pay me.

Address:New Delhi, Delhi, 110085

Under airtel secure got my phone fixed. Before the phone is fixed they told me i have to pay 10% of cost of repair cost, which i have on recording. Now they are asking me to pay 10% of estimate vale, which i was conplete unaware of. And they very conveniently have set my phone value at rs 40000 (Invoice says rs. 28000).
I am willing to pay 10% of repair cost as i was told. But they are keeping my phone against my will and asking me...
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S
shetty043
from Delhi, Delhi
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poor network in my village.

In my village there is no proper network available for voice call also. Need to go to somewhere in high place to have a network to make call. We get 2g signal in some place only. That too very rare. Please help us to resolve this issue. Since we have many house there who are facing same issue.

Name: sheetal
Place : malekodu, halnad taluk, kundapura city
Mobile number : [protected]...
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P
Prashanthkumar BV
from Bengaluru, Karnataka
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post paid to pre paid conversion - a big torture and a pain to customers

Address:Shimoga, Karnataka, 577205

As a airtel customer for over 12 years, i have experienced many issues with airtel and now when i want to move out of the country and request to close my postpaid and move it to pre-paid connection there starts airtels game.

I am asked to visit stores and in the stores the kind of negligence on you is a pure gamble by airtel to make sure customer doesn't go out of postpaid.

The mail i received from airtel customer...
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S
SathishNarayanan
from Delhi, Delhi
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money debited but recharge failed

Address:1951C. Roja Street, Chakkarapani Nagar., Chennai, Tamil Nadu, 600144

I recharged my father's mobile with airtel app today[protected] for 349. The money got debited but the recharge failed. The money is not showing up on the airtel app either and my father keep getting messages to recharge his mobile. Today is the last day for recharge and they haven't refunded the money yet. I need the money to recharge it again......
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S
sriganesha
from Namakkal, Tamil Nadu
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15 nos of existing sim not working - replacement required

Address:Coimbatore, Tamil Nadu, 91

We have made a complaint at airtel office, coimbatore, tamil nadu for replacement of 15 sims which in problem.
They are not agreeing to replace.
Plz send some one to replace the existing sim.
We are having nearly 90 connections from you for our group companies.
If this problem continues or no co-operation at your end, we will change all our sims to other network.
Plz act swiftly.
G. Sathiyanarayananbr...
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S
Savitha Pinto
from Mulki, Karnataka
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very poor network - paper mill - mastikatte, moodbidri area

Address:Melrose Cottage, Boggrugudde, Kuyyadi, Paper Mill, 574227

I'm not getting incoming calls in my area. This problem started since march 2019. Our area is not a remote area. Its about 3kms from city. Almost all the airtel customers in our area facing same problem. I even missed emergency call from my kids school. People are switching to idea since we are getting good network. Several complaints gone to area manager. He has visited our area and promised to solve the issue but till now nothing has been...
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S
Sarala Gunishetty
from Bengaluru, Karnataka
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airtel complaint against airtel store

Address:Gopal Reddy Building, GB Palya Signal, Chennekothapalli Rd, Munireddy Layout, Hosapalya, Garebhavi Palya, Bengaluru, Karnataka 560068, 560068

I have visited this store on 17/08/2019 to get replacement of old sim, as my airtel sim stopped working all of sudden. There they were not accepting adhar card by giving some silly reasons. So i have given my dl to check if that would work. However at the end they accepted adhar. And i left/forgot my dl there and left to office. The next day i went asked for the licence, they are not even ready to help in finding. They are not even allowing...
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L
lkg1206
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international roaming in usa

I got an international roaming pack for 30 days @3999 for my us visit and it was auto-renewed without my consent and intimation after 30 days. When i requested for this package before my travel i was not even told that it will be auto-renewed or i will be charged @649 per day after 30 days. When i found out i immediately deactivated it within 1-2 days of auto-renewal but was charged for a full month and after deactivation, airtel kept charging...
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S
SarbaniGhosh06
from Delhi, Delhi
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postpaid plan suddenly changed

Address:3 B STATION ROAD DHAKURIA, DHAKURIA, Kolkata, West Bengal, 700031

All of a sudden without prior notice my postpaid plan has been changed. I have charged exceptionally higher than my previous plan. Please help me.

My unbilled amount is showing more than 430 rupees as I was previously using 99 plan. i have the recording with the executive he also confirmed that, as per new rule they have changed the plan. My question is without any prior notice how they can change my plan?

And...
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R
rittikajha
from Himatnagar, Gujarat
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no proper service by front end employees

Address:Daman, Daman and Diu, 396210

I've bought a new mobile and my airtel sim is not supporting in my new phone, where as it is working in other devices. And when i visited the nearby airtel office the employee over there was not able to solve the problem but without hearing any problem he was answering in very rude and unprofessional manner.
I'm very disappointed with the service of the person and if in next day my problem is not fully solved i'll switch to either...
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M
MrAMalik
from Samalkha, Haryana
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online recharge not reflecting on my account

Address:Rohtak, Haryana

I recharged through Airtel thanks app using SBI card on 26th August 2019. The Txn ID[protected] is for my recharge. The recharge is not reflecting in my account on the Airtel thanks app, from where I recharged my mobile number. It is neither showing through mobile codes. Plz resolve this as soon as possible as the balance from my bankhas been deducted....
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Y
Yugandhar868
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unauthorized transactions

Address:534112

I am facing problem with my AXIS Bank Credit Card, there was an unauthorized transaction stating that deductions for WWW.AIRTEL.IN PGSI MUMBAI and this is not the first time last month on 09.07.2019 Rs.1767.64 and 08.08.19 Rs.559.32 and i am not receiving any OTP, Message or Email regarding the transactions.

Called Axis Bank & Airtel Customer service but no proper response from both.

Don't know why this is happening,...
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J
Joy Sao
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i need refund, money stuck in airtel bank

Address:560078

My money is stuck in airtel payments bank and i am not able to transfer it to my other bank account from airtel payments bank. It is written that transactions are suspended. When i sent an email to customer care, they are saying to give me the detail of pan card and adhaar card, they also asked about the account statements of the bank from which i added money to airtel bank, i already uploaded everything and then also there was a reply from...
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S
Sohil Omer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding broadband deactivation

Hi,

I have changed my job and moved to a new city pune, hence i want to stop my broadband services from gurgaon. So i called airtel customer care on last week of july to stop the services, then customer care called me four times for the reason, every time i said please deactivate it and dont generate my bill.

They told me that it will get done in 7 days. Now it is 26th august. It is still not done. I am so pissed...
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