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Updated: Jul 7, 2026
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T
Trustdeepak
from Pune, Maharashtra
Dec 23, 2019
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Address: Airtel mumbai, 422010

Hi myselves Deepak Chaudhari today at noon I received a recharge request for his other Airtel mobile number which was wrong number of someone.And by mistake he sent me that another wrong Airtel number on text message and that wrong number was of someone and is continuously switch off from long. So unknowingly I sent recharge on his given wrong number of amount-219/-by paytm wallet

Wrong Number-[protected] (which belongs to maharashtra and being switch off)
Correct Number[protected]belongs to Tamil Nadu)
Recharge done from-Paytm wallet.
Operator Reference Number:-[protected]

First of all am being a Airtel customer from long to till.First time I faced such a problem, even i didn't got any co-operation from Airtel customer carers for my issue.

So respected sir, with big hopes i requests you here kindly, please reverse/transfer a recharge of RS.219/- from wrong Airtel number to correct Airtel number OR even can refund me to my patm wallet.

Also I was contacted to paytm customer carer to cancel or reverse a recharge payment but they replied me-"Please show your operator reference number to Airtel officials because we can't reverse your recharge because Airtel don't allows us to refund or to transfer payment".

So from above details please accept my request.Also am attaching recharge payment slip which includes payment details.
Hope, you will process my request soon.
Thanks with regards.
Airtel customer support has been notified about the posted complaint.
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    K
    kishor1980
    from Mumbai, Maharashtra
    Dec 23, 2019
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    Address: Hyderabad, Telangana, 500028

    Dear all,

    Please be aware that airtel is cheating the customers by making them fool. I have recharged with unlimited pack but i cannot dial to the number starts with 1860... It says that they are chargeable... Where other network providers are not restricting the customers to dial any number in india but airtel does restrictions.

    Please be cautious while recharging unlimited* (In real they are limited). They have so many underlying conditions which makes you surprise. I have been the customer of airtel and saw many such cheating incidents from airtel. Even their customer care also proved and accepted.

    Please be cautious with airtel!!!
    Airtel customer support has been notified about the posted complaint.
    Dec 26, 2019
    Updated by kishor1980
    There are lot o[censored]nknown and hidden charges with Airtel. My balance keep deducting without any intervention. I wrote to Airtel customer care but no response. I asked for deductions information but no response...
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      I
      IAM MODI
      from Surat, Gujarat
      Dec 25, 2019
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      Address: TALUKA KHED, MAHALUNGE, Pune, Maharashtra, 410501

      Not going outgoing call and messages to this number i. e. [protected] from my number i. e.. [protected]. please take this complaint and do favour work to make outgoing call to that number... am getting incoming call but while dialing that number it's saying as not a valid number.when i am roaming call connects to the said number. please solve the problem, i am already replaced my sim card but the problem is nit solved.
      Airtel customer support has been notified about the posted complaint.
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        V
        Vansh Shekhawat
        from Noida, Uttar Pradesh
        Dec 23, 2019
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        Address: Rohini, New Delhi, Delhi, 110085

        Frustrated from airtel network since 1 month. All the time it shows no service. If someone calls the its shows blank or no response/ switch off/ not reachable/ out of coverage area. Horrible network don’t know what to do with airtel.. Already complaint lot of time to customer care but as usual they say that it will be resolved asap but all in vein. Its a request if any of the concern person please look into this matter.. Not only me but all the people near by me is suffering from the same problem.. If anyone can take the initiative then otherwise there are many other networks.
        Airtel customer support has been notified about the posted complaint.
        Ser plesh ser may service chslu krdo plesh ser mai dudi mai hu muje bhut problam horheee hai
        Pos details not found for lapu nomber please solved my problem
        Bhishma Meher's reply, Dec 21, 2019
        Please solved my problem
        Please don't take or order the fastag through Airtel app, . Because I ordered and not received the RFID tag, just received an empty envelop... Stupid service from Airtel. Be aware customers...
        Not able to make calls to std landline number my current plan has changed with out my knowledge
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          V
          vishvanth
          from Chennai, Tamil Nadu
          Dec 23, 2019
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          I've recently recharged for rs 399 on 23rd december for the 54 day pack with 1.5 gb on the airtel website for my prepaid mobile number. After entering all the details, the amount got debited from my account, but the web page showed an error. Please either resolve the issue and update the recharge or refund the entire money. I have recieved a message from my bank stating that rs 399 has been debited. But no response from airtel.
          Airtel customer support has been notified about the posted complaint.
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            A
            Atir Bhatti
            from Mumbai, Maharashtra
            Dec 23, 2019
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            Address: Mumbai City, Maharashtra, 400015

            I am using airtel sim card and i am facing an error of call drops from past 2 months which has embarrassed me a lot. The call gets connected and within 2 to 3 secs it gets disconnected showing line busy and mostly it is happening when i am calling on jio numbers. And it happens multiple times even if i call on the same number 3 or maybe 4 times also i start to speak and the call gets disconnected but when they are calling me it does not happen. The most embarrassing incident i called my boss for sharing the report the call kept on disconnecting he called me upfront and told me why are you giving missed calls if you don't have balance then use companys landline it is free. So kindly look into it as we do not pay you such huge amount to get embarrassed.

            Contact no. [protected]
            Airtel customer support has been notified about the posted complaint.
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              K
              Kayam Singh Rathore
              from Anta, Rajasthan
              Dec 22, 2019
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              Address: Jodhpur, Rajasthan

              I have made payment rs280/- using google pay towards airtel recharge to wrong customer i'd. Please reverse the same in my account.

              Wrong customer i'd: [protected]
              Correct customer i'd: [protected]
              Mail id: [protected]@gmail.com
              Account no: [protected]
              Ifsc: sbin0050696
              Transaction date 22.12.2019
              Time :2:38pm

              The issue must be resolved soon.

              Thanks
              Airtel customer support has been notified about the posted complaint.
              Dec 22, 2019
              Updated by Kayam Singh Rathore
              Not yet resolved
              May nmber [protected] plesh aetiv ser sim
              Kamilkhaa's reply, Dec 23, 2019
              Plesh ser maira nmber chalu kro sr mai sudi mai jop krtaa hu muje presanee horhee hai plesh see chalu kro plesh
              Airtel no [protected]
              Paid bill on 12/12/2109- Rs.3715/-
              Waited for more than 2 hours for simswap on 13/12/2019
              Staff not cooperative
              Re simswap on 16/12/2019
              Not functioning till date 19/12/2019
              Where to approach??
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                A
                Akond ranjith
                from Auroville, Tamil Nadu
                Dec 22, 2019
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                Address: Erode, Tamil Nadu

                I did airtel recharge on 21st december using my airtel app. The amount has debited from my account but the recharge didn't activate for my mobile account. The mobile no is [protected].
                The transaction i'd is[protected].
                When the pack will activate? The message shown the amount will posted your airtel with 4hours. Please keep the txn i'd for future reference
                But the time has completed but the plan didn't activated
                Airtel customer support has been notified about the posted complaint.
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                  Y
                  yogeshmauryaroc
                  from Kollegal, Karnataka
                  Dec 22, 2019
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                  Address: Chamundeshwari badavane Harohalli, Harohalli, 562112

                  I had recharged my airtel no. [protected] to avoid incoming deactivation with ₹.20. But still the network provider has deactivated my incoming as well as outgoing. I request the service provider to maintain a fair market service and not to deactivate my incoming and outgoing. It is really unfair to deactivate my services even after the recharge.
                  I hope the service provider obeys my sincere request.
                  Airtel customer support has been notified about the posted complaint.
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                    I
                    iamthebest@7458
                    from Hoshiarpur, Punjab
                    Dec 22, 2019
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                    Website: [email protected]

                    I am krishana rani. My cell no. Is[protected]. On 21 december 2019 i went through airtel website to recharge for 598 rupees. The amount got debited from my account. But recharge could not be successful. My transactions id is[protected]. Please look into the matter. Nowadays telecom companies have found a new way to loot it's customers. That's the
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Saikat Chakrabarty
                      from Noida, Uttar Pradesh
                      Dec 22, 2019
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                      I had registered a service request with airtel for broadband plan migration from broadband rs.899 plan to rs 799 plan. The service was supposed to be completed by 16 nov, as per the text message:
                      "dear customer, our technical team is working on service request no.[protected] for your airtel fixedline/ broadband id[protected]_dsl. We will call you soon and you can expect your request to be resolved by 16 nov 2019 07:30:00 pm"

                      It has been over a month, but the service request has not been completed, even after multiple reminders over email.

                      Moreover, while i was waiting for the plan change to be carried out, airtel added a rs.100 late payment fee on this month's bill. See image attached.
                      The "late payment fee" is unjustified because i was told by customer care that after plan change i would get a consolidated bill, and i was waiting for that to happen.

                      I urge airtel to reverse the unjustified "late payment fee" and also complete the service request at the earliest.
                      Airtel customer support has been notified about the posted complaint.
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                        J
                        JUST every THING
                        from Ahmedabad, Gujarat
                        Dec 22, 2019
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                        Address: 396230

                        I had recharge for 598 through hdfc bank app on 16/12/2019 and i got a message saying "bill payment of rs. 598.0 has been initiated towards your airtel mobile 8530*8*3. Txn id: 191*6*5*. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference.", but till now (22/12/2019) it was not posted to my mobile no.
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          Abu Ubayadulla
                          Dec 22, 2019
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                          Address: 2/54 mosque street, kurichikulam manoor (taluk), 627201

                          I am working in Qatar me topup my Airtel number from here, I recharged here 41qar to India came around 648 INR, why you activate international roaming back. I ask you or I send any requests for this. I need my money back my account, if you not do I go consumer Court I raise the complaint
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                            S
                            shelly s
                            from Mohali, Punjab
                            Dec 22, 2019
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                            Address: 144022

                            Have paid bill via paytm on 16th november, 2019 for two postpaid numbers one payment is made 116 rupees at 23:01 and second number bill payment made 23:04...
                            Airtel reference no for mobile number (977903xxxx) :[protected]
                            (9915032xxx):[protected]
                            I have made complaint to airtel on 13 th december customer care said it will resolved in 4 days nothing resolved then i called them back today after 7 days customer carver said i will escalate ur complaint what the hell they says first it will resolved in 4 days then i was waiting and called them today after kept waiting and still they want to escalate it’s totally harassment to customers who paid their bills on time because i have got invoice when and what time i have paid with transaction i’d and airtel reference number and i already contacted paytm and payment was succcesful... After speaking to airtel customer care today i got it they just harassed just kept asking same questions again and again then i asked him to transfer call to supervisor he transferred and the supervisor lady name was manju she also wasted my time and escalate the complaint but still nothing has been resolved...
                            I have all invoices with date time airtel reference no and transaction number
                            Airtel customer support has been notified about the posted complaint.
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                              N
                              neeti wadhwa
                              from New Delhi, Delhi
                              Dec 21, 2019
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                              Address: New Delhi, Delhi, 110019

                              To,
                              Airtel,
                              Innumerable complaints to airtel, still no rectification.
                              None of the houses in my lane are on fibre technology, which has been forced upon my connection,... Without my request.
                              My house no is l block kalkaji,
                              In the same house, another connection, is on copper, all are continuing on copper.
                              Fibre technology by airtel is very nascent, experimental stage. You have forced it upon my connection of phone no... Shift it back to copper as it was till 06.12.2019, when it was changed without my request.
                              I want my landline to be independent of electricity or network issues. Please change it to copper, when airtel has done it for all connections in my area.
                              Yesterday also, there was electricity breakdown for 8 (Eight) hours, and i was forced to be without electricity and water because of this fibre technology because even my landline was dead. This is writ large... Of extreme torture by airtel to forcing this so callous and downgraded technology on my connection without my request.
                              Please, shift it back, do not use my connection to use as forced feedback and experimental centre for stupid airtel fibre technology.
                              Extremely inconvenient customer in huge trouble because of callous attitudes of airtel,
                              Total harassment by airtel by forcing fibre technology on my phone number.
                              Airtel customer support has been notified about the posted complaint.
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                                H
                                HIGHWAY GUIDE
                                from New Delhi, Delhi
                                Dec 21, 2019
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                                Address: S/O: Suresh Chandra Srivastava, Allahabad, Uttar Pradesh, 211006

                                Dear sir
                                On 16.12.2019 I recharged the mobile number of airtel [protected] through your gateway with axis bank net banking with id INB/[protected]/Citrus payment solutions p but amount had not been credited to airtel . Please look into the matter unfold the problem.

                                Yours

                                Rajesh Kumar Srivastava
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                                  G
                                  Gaznial
                                  from Kasaragod, Kerala
                                  Dec 21, 2019
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                                  Address: Mullackal house b.o.c Road,Perumbavoor p.o, B.o.c road, Ernakulam, Kerala, 683542

                                  Sir,
                                  In the morning i have a emergency situation to use data. But the airtel company not give me range. I can't use data. And i call to cuatomer care... They are not picking the phone for complaint. They hold me phone for 15 min and also not picking phone. That day i lost 45, 000 rs because of this case. I want to complaint about there service and i request to make this complaint carefull. I want my money back
                                  Airtel customer support has been notified about the posted complaint.
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                                    J
                                    Janaslaksh
                                    from Chennai, Tamil Nadu
                                    Dec 21, 2019
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                                    Address: 2/3142-b,2nd Main Road,Navarathina Nagar,karaikudi, 630002

                                    Respected sir,
                                    I am customer airtel but i am very sad to buy airtel sim card. I have bought before 4 years. My mobile no. Is [[protected]] and balance is minimum rs.20. I called every where to my friend but after 5 days my mobile barred (Incoming & outgoing are closed) when i complain airtel complaint portal then as i have submitted already my documents to retailer shop. Now i am harassment in this time i have submitted again never the less my service is disconnected.
                                    91-[protected] - airtel
                                    Airtel customer support has been notified about the posted complaint.
                                    Dec 21, 2019
                                    Updated by Janaslaksh
                                    Respected Sir,
                                    I am customer Airtel But i am very sad to buy airtel sim card. I have bought before 4 Years . My mobile no. is [[protected]]  and balance is minimum Rs.20. I called every where to my friend but after 5 days my mobile barred (incoming & outgoing are closed) when i complain airtel complaint portal  then as i have submitted already my documents to retailer shop. Now I am harassment in this time I have submitted again never the less my service is disconnected.
                                    91-[protected] - Airtel
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                                      V
                                      vipin25
                                      from Allahabad, Uttar Pradesh
                                      Dec 21, 2019
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                                      Address: South Andaman, Andaman and Nicobar Islands

                                      There is no connectivity of internet in andaman and nicobar island despite being an ut of india. I request the authority to interfere and implement the boundation for internet providers to provide internet facilities in port blair, neil islands and havelock islands. So that people there are not cutoff from india. I have faced a lot of problem due to no connectivity of internet in port blair and no mobile services in neil island and havelock island.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Tanima Shukla
                                        from Lucknow, Uttar Pradesh
                                        Dec 21, 2019
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                                        Address: Lucknow, Uttar Pradesh, 226010

                                        I ported in to airtel from vodafone. I placed the request on 16 dec. After deactivation of my old network around midnight of 20/21 dec, new sim was inserted but the televerificafion could not be done as 59059 could not be connected. It's been 5 hrs now and i am left with no mobile network. Kindly register my complain so that whosoever is responsible acts asap. Plz help it's urgent
                                        Alt no. [protected]
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