Airtel Complaints & Reviews

I have an Air Tel Broadband Internet since last 1 year.

Recently I have changed my residence from address Noida to New Delhi.

Before shifting to my new address, I had already asked to Air Tel Customer care to shift my connection to my new address and your personnel had assured me to provide the same services to my new address.

Now I got the call as they are unable to process my request as there is no Airtel connectivity in that area.

Why did you not informed it earlier ?
If most of the area is unwired of your network how can you say that your connection shifting process will work.

Pathetic response from Airtel.
Amit

Hi
I am chaitanya staying in allapur, vivekananda nagar, borabanda hyderabad from past 4.5 years. We are not getting network signals and internet in this area. For every incoming and outgoing calls we need to come out from home to the main road as it is very panic for us. What is the purpose of doing recharges with this network of rs 399 every 2 and half months. Coming to the 4g it always shows us "e" in the mobile. Please come enquire and stay atleast for a day in this area and you will definitely came to know how much we are suffering with this worst network signals. Even we are not getting incoming calls properly. Please let me know when this issue will get resolved. Else this is the colony of population more than 8k to 10k we will discuss altogether and will port to the better network from your worst network "airtel".

Request you to resolve the signal issue as soon as possible.

Regards
Chaitanya vinnakota
[protected]

I taken a device plan from airtel in that network issue in my working area i foreclosure my device emi also and in airtel app the plan is changed from 2499 plan to 499 plan. So i plan to switch over from airtel to another network portability. After i submit the documents and all to the another network, airtel said still your plan didn’t change. They try to stop my network change and illegally they keep me in that airtel.

Hi this is girivarma currently lives in electronic city, bangalore. For last few weeks i can't able to use my mobile data. I'm getting very low speed internet all over my home & my working place. So that i contacted airtel helpline & spoke them about my network problems. But still i'm getting same issue on my network.in their ads they are saying that india's fastest network airtel. I think they are fooling each & every people in here. As an indian citizen i like to tell that india's worst network is now airtel.

A week before, i went to convert my 3g sim to 4g sim. I was told to do the port mechanism and wait for a week for the old sim to deactivate and nee sim to get activated. Yesterday i got msg that the porting is successful and the old sim will get deactivated. It did, but the new sim is not yet activated, and it shows no network available. The no. Was [protected]

Hi team,

This is to raise a complaint that recharge amount of rs.129 for [protected] was done on 28th sep 2019. But the recharge status is shown as pending and amount is debited from the account. Please check and get back the transaction as soon as possible.

Kindly, look into the attachment on payment status.

Thanks in advance,
Gayathri s

Dear airtel,
As i'm using airtel prepaid simcard from 2 years from last 2 months i'm not getting the signal inside my home so please do clear my issue as v three persons are using airtel in same home so please try resolve this issue. My address is flat number 203, plot number 21 khushi vihar shivampuri indore madhya pradesh pincode 452001. Airtel sim first slot in airtel sim

In this morning my account was suspended due to low balance, at that time i recharge rs 200/- but services didn't resume i try to contact customer care but very unfortunately they do not pickup or response my call. After all that i recharge again rs 200/- in evening but till date services didn't resume. This is iritatung and irresponsibility of airtel customer care services..

Kindly this is to inform you that system of airtel dth is totally fraudulent,
I could not choose my airtel cable connection plan because they have misguided me every time whenever i have called the customer care service. From the past two days i have called the customer care service several times for the above but every time the person receiving my call passed the call to someone else & then again the same cycle continues & my problem is not solved. I being a senior citizen & a customer of airtel has been harassed like this.
Kindly look into this matter as soon as possible.

Hi team,

As per subject my prepaid no. [protected] sim not working, so i visit nearest airtel point situated in connaught place, aurangabad

He say my sim card block due to kyc, so i give may govt regt. Document aadhhar and pan card.
But he say we cannot start your no. Please convert its first in postpaid then its will start my number.
Why we pay extra money for simple issue due to kyc document.
This issue will resolve when document verified but he want to buy postpaid connect. Why?

Thank you
Mangesh muskawad
Aurangabad

Yesterday i received message for confirmation of port to airtel as per that information my old sim lost network and new sim is not activated after 13 hrs it's my only one number which i use help me please it's really urgent to get my number active. Im getting emergency calls only for my new ported sim. I tried contacting costumer care but they saying me to wait and not giving any details on time required for my sim card to be activated....

I have tried to top up recharge my airtel mobile with rs. 399 on 25 sep 2019 through sbi internet banking (Transaction reference no. Ihl2660470). However rs. 399 was debited from my account, but recharge not done. Thereafter, again i tried to recharge with same amount which was successful. The amount of rs.399 may be credited into my account at the earliest.

Me and my all team mates bought airtel 4g hotspot and its working fine before 14th september. Suddenly all o[censored]s airtel 4g hotspot connection is stop working. I called to airtel customer care but they said may be it is device issue or sim issue or may be network issue in my area. But fact is we all staying in different place in pune and we all having a same issue. It means its not a device issue or area issue. We can see our sim is in active status but we are not getting internet. Our sim is post paid one and we all paid it on timely manner.

Kindly help us to resolve the issue.

An illegal installation of mobile tower in highly dense residential society adjoining subject building is going on, we have lodged complaint with local police, rwa, and copy of the same is sent to sdm, mla as well, but of no use, erection still going on, kindly help us to get rid of this nuisance which will become a. Serious health issue for all our family members...

Mera no. [protected] hai. Last month maine check kiya 15/= mere airtel prepaid se less ho gaye hain. Jab ki maine koi service activate nahi karai. Maine 121 per complaint ki. Customercare executive bola yeh hum ek saal se kar rahe hain vas pack ke liye. Uske baad mere pass message aaya ki yeh service deactivate kar di gayi hai. Kal phir se 15/=deduct kar liyevas pack ke liye. Aisa kai baar ho gaya. Airtel wale kabhi chat ke liyeaur kabhi kisi service ka bahaana bana kar rs/= less kar rahe hain.

I gave a porting request to port my sim from bsnl to airtel and i got the sms on 26th sept 2019 time - 8:42pm that my sim porting request is validated and that my sim will get activated after 12:24am on 27thsept 2019 once my old sim losses network
My bsnl sim lost connection at 1:30 i put the new simcard in my phone there was network for 30 seconds another message came that my service is set and when i tried to call for activation and give my 5 digit otp the call was not made and the sim lost network and didnt got signal hence forth
Please tell me what can i do coz this is my main number

Dear sir, I tried to recharge my Airtel number through my Airtel app by rupees 129 on 08 September 2019 at 8.25 am that was unsuccessful. Then try again with same amount on same day at 8.50 am that was successful. So, please first unsuccessful recharge amount refund my bank account. I already talk to senior customer care executive but till date money could not refunded.

Sir, I requested to you that today I recharged airtel mobile number [protected] with amount Rs. 399 by airtel money app account number [protected] with use of Amazon app. Amazon app show recharge payment successful and also call with Amazon customer care.whose also informed recharge successful it's airtel company problem so please solve problem.

Hi,
I have an airtel post paid mobile connection since 2005, plan 149 (Rs. 149/mth) till july 2019. Suddenly without my consent they have changed my plan to plan299 (Rs. 299/mth) and i got to know this after seeing the latest bill for aug2019. I called up the customer care 198 and they said the plan149 is closed and hence they have changed my plan to plan299. How can airtel cancel a plan without notifying the customers? Why should i pay extra for a plan which i have not agreed/opted? Airtel should send me a revised bill with 149 as base price and i would like to discontinue their service after paying the outstanding amount from my side. Even after having a cut-throat competition in market, airtel is providing faulty bills to its customers. All airtel post paid users be aware!!

I have ported my number [protected] from bsnl to airtel last week. Unfortunately, the sim has been lost before tele-verification call. Therefore i approached info park, kochi, apple store on 25/09/19. They provided new sim and ask me to mail to cochin. [protected]@airtel.com for tele verification request. The store manager has ensured that i will get a tele verification call within 4 hrs and sim will be activated with another 4 hrs, so total 8 hrs its would take to resolve my bsnl to airtel porting process. But i didn't get any call, i have sent remainder mail and called multiple time, there is no help from airtel customer service. It is very pathetic service from airtel and now i am thinking that why should i go for airtel.