Airtel Complaints & Reviews

Hii

I ported my number 9*787 jio prepaid to airtel prepaid. The process initiated on[protected] and i got a confirmation from airtel on[protected]:30, telling that my porting is completed and asked me insert my new sim. After inserting my new sim, it's showing 'no service ' and i couldn't even get signal on the display. Please help me and solve my problem

In the 2g only the outgoing calls are working so please make this problem solve and they are not outgoing calls are working in 4g network type so please take care of this problem... Please.. Please.. Please... Please... You should help for me...& calls are ending while we are calling so you should take care of this problem and these problem is facing many people so you should do this problem solve as soon as possible

#sirikishan (Waiting for your solution)

During my abroad trip with my family Bangalore was the hub. That time I lost my mobile some where. Same day 13september 2019 I directly went to Airtel showroom and requested for Deactive my old sim card and apply for new one due to security reasons. They took my photo, I'd proof and all and charged 15 rs for sim. And I told them about my abroad trip. So they activated gulf pack for one week. I purchase a new phone and inserted new SIM. But it was not activated during my travel dates and next tow days when I reached my home town. Again I quired about this to Airtel showroom at Cochin and I realised the old sim was still active which inserted in my lost phone. During this time this sim is active and some one received my personal and official text messages and notifications. Dear authority who is responsible which the security issues happened to me during this time. I don't know how to trust Airtel . So many times I mailed to nodal team and I experienced cold response .

I ported to airtel, [protected] frc not working, even no messages regarding this from airtel. I am very much worry why i ported to airtel. Airtel put customers into worries, even not doing for free, collecting money for frc. I went to airtel shops for frc becoz online frc not allowed, wasted my time, airtel store person time etc etc. I got payment rejected 2 times and money in wallet idle. I dont know when it get done and i get any information on this from airtel to do frc and start using airtel or not

I had sent a port request to airtel on 1900 but there was no action taken. After around four to five requests made, the executive calls and then removes all my numbers from the family plan and i get to know they stopped my process without converting to prepaid and i have to pay thrice the bill amount because they themselves chose a bill plan for me and now i get three bills to pay. I have already spent 20 days behind this thing and no idea how many more days do i have to spend over this. No doubt airtel like a company is in debt. Stop posing the blame on jio. Jio provided with good services and gave whatever they promised. Customers are switching from airtel to jio for the very same reason.

Dear airtel,
My airtel number [protected] has been suddenly stopped working, it has been dead from today i. E. 19-dec-2017. I am unable to contact airtel customer care also. Please activate my sim again. This number is important to me as it is associated with my all transaction and interactions. I have been using this airtel connection from 5 years. Please take action as soon as possible.
Best regards
Nivedita
Alteenate no. [[protected]]
Email id: [protected]@gmail.com

Hi my self yogesh from bangalore, i had 130gb data on dec 1st & by 11th they say that i have consumed 100gb without any downloads, i use it for browsing & games or any online series. I have also registered a complaint more than 2 years back about network issue, so when my network is properly how can i use 100gb in 10 or 12 days. If i call customers support they say that the system is showing i have used 10 or 20gb data per day.

Prepaid of airtel — outgoing & incoming is barred
I have a prepaid connection of airtel with the no [protected].in this no when ever i am trying to make out going calls i am getting message that your incoming & out going facility is temporary barred so please call on no [protected] & when i am trying to call on that no, i am getting the same message that "your incoming & out going facility is temporary barred so please call on no [protected]". So that even i could not speak to customer care also.& this type of problem i am facing 2nd time so please let me know what the best you can do so that your customer will not suffer.

I am using Airtel Broadband. On 3 occasions someone without my knowledge has uploaded over 100 GB of data from my Airtel broadband account. Chances that I was hacked are very remote and no devices were connected to my router for so long that over 100 GB would get uploaded.

I escalated the matter but they are not providing any support help or facilitation in investigating.

I now believe that someone in Airtel broadband has used my connection. Their security is faulty. There's no way to change or set password. It is given by Airtel so their employees know it. There's no MAC authentication so someone can log in from elsewhere.

Please be careful while availing Airtel broadband services

Hi, I am Nikhil Tikhe.
My mobile no.[protected].
From last 3 days I am trying to send port message to 1900.
But getting message as "Request could not be processed.Please try after some time".
I have also paid my outstanding amount, still cant do port.
Customer care is saying from last 2 days to call after 2 hours everytime.
They even not taking my complain.
Is there any other way to port the service?
Or Airtel needs to resolve my query.

I in spite of many mails and visiting airtel store am unable to recharge by airtel prepaid from my main account balance airtel has not replied to my last two mail. The process of trying to recharge has been going on for the past twenty days or so, this amounts to cheating and harassment. Of the customer as i have a balance of more than rs.3000/in my main account balance and surprisingly there is no provision in their app to recharge with main balance and the self care number given in the mail say invalid input against the relevant option number.

Hello i had recharged my airtel mobile number with inr 399 and had activated a pack for next 84 days.

Next using 'phone pe' i had recharged the same number mistakenly of inr 448 and pack for next 82 days.

I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they refused to refund. And told me that the your money waste. We can't do anything.

My airtel wallet has 592 Rs and is made inactive. I have tried writing emails and called customer care several times, but it has all been fruitless. Moreover I have visited their outlet also but my account was not made active .As a result my balance in account us sitting idle for last 2 years.
I want my wallet to be made active and interest on 592 for 2 years be given.
Mob no. [protected]

Hi my name is Rudresh Mistry, i use airtel network and now i wants to port my number. I already send PORT mobile number on 1900 many time from the yesterday but still not received UPC code for porting. When i called to customer care they told me send msg again for the same you will get UPC code within 5 min. I told then for this i lost too much balance against message so they replied if you dont want then don't send this message again. I have call recording gor the same.
Please help and let me know what to do.

I was out of station when my sim card which is registered on my sister's name got damaged. When i returned home i got it changed from a gallery near me, but to activate it they are saying they need my sister to be present. But my sister is currently in newzealand, it is practically impossible for her to visit the store. I have been suffering severe loss since my number is off. When visited the gallery they are not providing me any alternate solution. L am even ready to convert it to post paid. I visited the head office also there without even listening to my complaint they sent me to the gallery. And the gallery is sending me to the head office. I am really helpless plz help me reactivate my card. I tried reaching the customer service as well but no solution has been received. Plz tell me whom to contact
My contact address: [protected]@gmail.com

Hi,
We have AIRTEL WI-FI dongle connection number: [protected]. I was trying for almost 4 months to close/suspend the connection. Airtel customer care is not sending any tracking message or e-mail to Registered ID's and follow-up was pathetic. We are paying every month bill without usage and not a problem from our end.

We are raising as consumer complaint as service side issue than request provided.

--Muthu

On 30 nov I was purchased a fast tag from airtel from manesar toll plaza I was gave him original RC and he gave me the wrong tag I have LCV vehicle and he gave me car tag in this what is my fault but iam suffering I was call so many time in airtel customer care but they will not solve my problem who will pay my double toll my complaint no is 4528476, 4505007 these are the complaint no so please help other wise cancelled my tag . Thanks

We have been writing an email to Airtel customer care and also spoke to them when they gave a call to understand the issue. We explained the issue and requested to change the email ID due to wrong email id we are not receiving bills on time. We also informed them that the email id on which Airtel are sending bills does not exist.

Even we have submitted a letter on letter head with all the details required.
but still are not bothered change the email ID and continuously sending the auto generated mail.
Can some one help me in resolving this issue.

My relationship number is [protected]. I have been paying bill every month but the billing shows there is an unpaid amount and have been charging late fee for that. I have been disputing that amount for last one year. It is unfair practice to charge late fees for disputed amount. Made numerous calls to customer service and they could not resolve it as they cannot figure out where that amount came from. Have provided the payment history for last one year and no response from customer service. Initially they have claimed there was no payment done for jan2019. They agreed that payment was paid twice after i have provided the transaction details. Inspite of resolving their issues my account has not been fixed. Request you to resolve it immediately
On tue, 27 aug 2019 at 09:43 am wrote:

Hi,

Below is the payment details as requested. There should not be any pending amount payable from my end. If you remove the erroneously charged monthly late fees i am sure outstanding amount will come down to zero

Bill payment details for august 2019:
Payment date 27 aug, amount 235, and transaction number[protected]

Bill payment details for july 2019:
Payment date 06 aug, amount 235, and transaction number[protected]

June 2019, pymt date 24 june, amount 235, ref no[protected]

May 2019, pymt date 30 may, amount 240, ref no[protected]

April 2019, pymt date 18 april, amount 235, ref no[protected]

March 2019, pymt date 22 march, amount 350, ref no[protected]Extra 67 paid after customer service clarified disputed charges for international call not made by us)

Feb 2019, pymt date 22 feb, amount 245, ref no[protected]

Jan 2019, pymt date 26 jan, amount 235, ref no[protected]

Dec 2018, pymt date 9 jan, amount 235, ref no[protected]

Nov 2018, pymt date 7 dec, amount 235, ref no[protected]

Oct 2018, pymt date 23 oct, amount 235, ref no[protected]

Aug and sep 2018, pymt date 26 sept, amount 700, ref no[protected]

Prabhaker reddy

HI Team -

We have been facing network related issue of Airtel from last 3 days, We are not getting 4g Signal on mobile hence we are bounded to use 2g, which will not good for making calls and internet surfing, would request please look for the issue below is the complete address -

Shapoorji Pallonji Sukhobristi, New Town, Kolkata - 700135