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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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M
Maddala Sudha
from Vijayawada, Andhra Pradesh
Dec 12, 2019
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Address: 520001

Husband lives abroad and got an airtel sim, came to india, it worked for 4 days and got deactivated. Can you please help in reactivation. As we went to airtel customer care and they said no details available ... under the mobile name and they can't see details. Please let me know how can i get back the number.
Airtel customer support has been notified about the posted complaint.
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    S
    Sunil Sevta
    from Kotputli, Rajasthan
    Dec 11, 2019
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    Address: Village bhunawali dhani, 335512

    2year problem for airtel mobile network problem and no solution 20 complain noted in care my mobile number [protected] my last recharge rs. 598
    No service
    No internet connectivity
    Problem 2year but solution from care early
    My home address in 2g voice quality is low and internet 2g only no 4g
    Airtel open network are failed
    My address in my address id proof plz network problem solved early
    Recharge price increased but network problem
    Plus
    Airtel customer support has been notified about the posted complaint.
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      U
      Utkarsh Tiwari7
      from Vidisha, Madhya Pradesh
      Dec 11, 2019
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      Address: Gandhinagar Itarsi, Hoshangabad, Madhya Pradesh, 461111

      Hello sir, my name is Utkarsh Tiwari today my data balance deducted about 200 MB and when I called the customer service representative and told my problem rather then try to help me out they ignore that this is their fault and put all this on me and their customer service representative also try to convince me that this is my mistake because I use YouTube in high resolution (which I didn't) according to my Airtel thanks app I used 700.39 MB Data and my daily limit is 1.4 GB But according to Airtel, I have left only 537.3 MB Data which is wrong, because if I used 700.39 MB Data than I must still have 699.61 MB Data left on my account. And their behavior also really bad with me the way they talk and the amount of time they took (about 20 minutes) please help me because it happens with me alot of times but i ignore but right now this is serious. Thanks
      Airtel customer support has been notified about the posted complaint.
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        T
        threatdetected
        from Bhubaneshwar, Odisha
        Dec 11, 2019
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        Address: Bharti Airtel Limited , 55 , Divyashree Towers , Bannerghatta Road, 560029

        I was asked to pay the activation fee and promised same day installation. I paid the activation fee on 09.12.2019. ( Payment Confirmation attached ).It has been 3 days since and even after calling the representative at [protected] about 18 times, the service has not been activated yet. This is sheer irresponsibility and to some extent cheating through false promise on part of Bharti Airtel and its representatives.The nodal office number of Airtel for Karnataka circle is[protected]. I want full refund of the paid amount in the original account it was paid from.
        Airtel customer support has been notified about the posted complaint.
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          D
          Deepak Rubakanthan
          from Bengaluru, Karnataka
          Dec 11, 2019
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          Address: SLC BRR ELEGANCE, 1st B Cross, 2nd Main road, Opposite Kids Castle School, Pai Layout, Benniganahalli, 560016

          Have been trying to reach out to Airtel escalation, social media team and also customer care since past 8days. They have no information on why & how my connection type was changed. Their backend team is the only one who supposedly has access to check, and they have not even touched the tip of my case/complaint yet.
          Have been tweeting n NO response
          Airtel customer support has been notified about the posted complaint.
          nodalofficer.[protected]@in.airtel.com
          No response to the Nodal officer yet.
          The number updated on Airtel website is also false and even after entering the SR number, there is no response.

          Pathetic service by Airtel as it has been over 24 days now since the complaint has been made.
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            A
            aerobik2
            from Mumbai, Maharashtra
            Dec 11, 2019
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            Address: A-109 Ghatkopar industrial estate behind r city mall amrut Nagar Ghatkopar west mumbai, Mumbai City, Maharashtra, 400086

            We have a corporate plan of airtel which we wish to convert to prepaid, have given documents with forms filled thrice at the airtel gallery but nothing has been done yet as the person in the gallery does not give any acknowledgement for the same and says you will recieve a call from airtel company

            Company name: padmawear garments p. Ltd.
            Relationship no: [protected]
            Airtel customer support has been notified about the posted complaint.
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              A
              Aliza will
              from Delhi, Delhi
              Dec 11, 2019
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              Since 29 Nov 2019 my sim card shows a message " not registered on network", that's why I did not get any messages, call as well as internet services so I move to airtel shop, they told me my old sim card got corrupted and I have to purchase a new sim card, they take my Aadhar card & took a picture and give a new sim card @ Rs 25, but after 12 hours my sim not get active when I asked them they told my Father's name mismatch, instead my father name my father-in-law name is displayed, it is not my fault, this made from your end because I never reached to your database, but I have to face the problem, So I am requesting you please fix my problem else I have to move to the CONSUMER FORUM, WHY SHOULD I FACE THE PROBLEM.
              Airtel customer support has been notified about the posted complaint.
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                V
                VictorBravo08
                from Patiala, Punjab
                Dec 11, 2019
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                I recharged my no [protected] with a three month recharge on 02 Dec 2019 through Airtel app as it was showing some scheme. Although my recharge was due on 10 Dec 2019. I received two txn id which I didn’t notice that time. But now my phone was not recharged after 10 Dec for the said recharge. And it says my outgoing and internet facilities have been removed and can receive incoming calls for next 5 days now or else recharge to use.
                I can share both of my txn id if required. I tried contacting costumer care from other users phone but they didn’t do much about it and have few lame reasons to just end it.
                Please help.
                Airtel customer support has been notified about the posted complaint.
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                  V
                  Venkateswar Reddy Melachervu
                  from Bengaluru, Karnataka
                  Dec 11, 2019
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                  Address: 5TH MAIN, 7TH SECTOR, 560102

                  I need to have the incoming call details for 18/11/2019 in connection with a police complaint. I made requests to airtel through 121 but no response and result.

                  I have also sent an email to airtel nodal officer requesting the same but of no use. I made at least 10 calls to 121 of airtel to register a service request but they did not register.

                  It's extremely excruciating to ger circled around to get the data that i own and needed in connection with a police case.
                  Airtel customer support has been notified about the posted complaint.
                  I entered ussd code but not showing after result please help me
                  I have recharged 448 from my Airtel app
                  Balance deducted from my bank account but still not recharge successful money was not refunded to my account
                  I was having Tata docomo SIM but recently it automatically changed to Airtel and since last two days my mobile internet was not working and from today I am not able to call.

                  I haven't got any message regarding any blocking of outgoing call.

                  Please look into this issue
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                    D
                    deepak khullar
                    from Delhi, Delhi
                    Dec 11, 2019
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                    Address: H No.1424, Sector 28, Faridabad, Haryana 121008, Faridabad, Haryana, 121008

                    I served tnl from 17 aug 2009 to 02 feb 2018. Now i want the above certificate for pension purposes and as suggested by abhilasha bharadwaj in hr airtel, i tried to log in at 'airtel ambassdor portal' but unable to register my request because either my access is locked out or does not let me change the password etc in the airtel ambassador. Pl help me.
                    Deepak khullar
                    B0076760
                    H no.1424, sector 28, faridabad, haryana 121008
                    Mobile [protected]
                    Airtel customer support has been notified about the posted complaint.
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                      N
                      Naidu518
                      from Hyderabad, Telangana
                      Dec 11, 2019
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                      Address: Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016, Hyderabad, Telangana, 500016

                      Hi team,

                      I have recharged my mobile number [protected] with ₹219 on 8th december 2019 but still i am not able to make outgoing calls and i was spoken with airtel customer care but they are not giving proper response and they behaviour is very rood. So kindly resolve my issue as soon as possible.

                      Thanks,
                      Naidu
                      [protected]
                      Airtel customer support has been notified about the posted complaint.
                      Dec 11, 2019
                      Updated by Naidu518
                      Request to provide update on this
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                        B
                        Bhaumic Chanchlani
                        from Bengaluru, Karnataka
                        Dec 10, 2019
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                        Address: Bangalore, Karnataka, 560076

                        IPhone suddenly shows deactivated with no bars.. Called the customer care, rep said, its active at their end and everything is up and running. sim is prepaid and been using the no from a very long time. need a resolution right away. I have re inserted the sim a lot of times, searched the network manually, automatically, nothing is working.

                        Look into this ASAP.
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          sksur
                          from Chennai, Tamil Nadu
                          Dec 10, 2019
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                          Address: 600021

                          Airtel is making sim card corrupt every year and asking for proofs.
                          They also charge 25rs.. Assume they do this everyday for 10000 ppl in each region within a city.
                          Once submitted they took 24 hrs to activate the sim card for the same
                          Old number. This process and time taken for activation is atrocious
                          And adamant from airtel...

                          Please take some action on this complaintimoq
                          Airtel customer support has been notified about the posted complaint.
                          Since from 3 days my phone calls are not reaching others and others are not able to call my number. Internet and sms are working.
                          Hi am unable to pay Bill's from my wallet i have added Rs. 1532 on 27 November 2019 on 2 dec I was paying my broadband bill I was unable to pay now the money got stuck in the wallet please solve this issue I have mailed at [protected]@airtelbank.com I still did not get any response.
                          Yesterday i was trying to recharge 399 plan on that time amount deducted by Airtel but no recharge amount credit in my number [protected]
                          How can Airtel do like this to his customer in this matter Airtel is going to truble in many way because I won't give up till my money refund
                          Hi Team,

                          Amount got deducted from bank but recharge was not done.
                          Amazon order id= P[protected]
                          online recharge txn id[protected]

                          Regards,
                          Osman
                          Hi,
                          I have recharged my airtel number [protected] by mistake instead of my airtel number [protected].However, as it was an emergency I had to recharge my number again. Please refund the amount.
                          Transaction Id - [protected].
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                            M
                            ManoharPavi
                            from Vijayawada, Andhra Pradesh
                            Dec 10, 2019
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                            Address: 560056

                            Dear airtel,

                            As i'm using airtel prepaid simcard [protected] from 10 years from last 1 months i'm not getting the signal inside my home so please do clear my issue as we three persons are using airtel in same home it as became a big issues with our family members, so please try resolve this issue. My address is #12, 2nd floor, mpm layout, deepa complex, opposite ambedkre college, nagarabhavi
                            Airtel customer support has been notified about the posted complaint.
                            Sir request u meri airtel sim me recharge ni ho para
                            Røhît Smârty's reply, Dec 6, 2019
                            recharge nahi ho pa rha meri sim per
                            I am Paris, I have recharged for 3997, apart from that I have more than 1000 in by balance. I am receiving incoming calls and getting Internet. But outgoing calls are not working.
                            I have an airtel number [protected].I am experiencing weak 4G network in my area i.e in kalindipuram Allahabad since august 2019.I have complained many times but no action has been taken till date.
                            Please resolve this issue asap.
                            Galti se bhi Airtel payment Bank use na Kare bcoz ye Jo h ek scam h ..ye cash credit kar lete h ar bad m bolte ab account unfeez karna h to mail karo o bhi aadhar, pan and last 3month bank transaction.uske bd mail karo ye doc. Scan karke ..ye sab scam h plz avoid Airtel payment Bank...
                            I'm getting calls from different nos continuously on my Airtel no,
                            I want to file a proper complaint what shall I do?
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                              T
                              Thapazwini
                              from Chennai, Tamil Nadu
                              Dec 10, 2019
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                              Address: Psgi tech foundery, 641062

                              Respected sir/madam,
                              Irespected sir/madam,
                              I am living in abroad and my family using airtel company's prepaid connection with no. [protected]. & i want to know the incoming & outgoing details and call duration time for this month (November01 & december8) its very urgent so help me i am very thankful to you if you send as soon as posible
                              Plz send my detail's to my e mail id...
                              Thanking you.
                              Yours faithfully.
                              Jagadeesan
                              Airtel customer support has been notified about the posted complaint.
                              Dear sir,
                              Yesterday my sister got a call from [protected] number, when my sister answered that call apposite person started scolding my sister with some Bulger language, kindly file a case against him and share me the update, thank you sir
                              Airtel 199 recharge not volatility. Pls repand amount.
                              Everytime I try, it says 'Airtel has discontinued this plan's. But after checking my account info there isfalshing my offers
                              Three days before I recharged my number [protected] but money is deducted it's not recharged so I need you to refund my money asap..itsalready 2 to 4 days we dint get any money back plzzz refund our money ..
                              From last 5 days, I am facing issues with Internet connection which was working fine before. Please solve this issue asap else I may have to port the network. None of website is loaded
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                                P
                                Paras Pahuja
                                from Noida, Uttar Pradesh
                                Dec 10, 2019
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                                Hello, we have a 12 year old airtel broadband and fixed line conneection _[protected].in october 2019, after suffering with horrible fluctuations in speed for a year, we finally decided to request for the disconnection of services. We called the customer care and got our request registered and at the same time, they tried to persuade us by giving waiver in our bill. We finally asked them to disconnect it again in october after which we were again asked to transfer the connection in someone else's name, etc to which we replied in negative. Their customer care representative took our request and asked us to wait for a month citing the reason that we are 12 year old loyal customer so they will not charge us anything and after one month engineer will visit and take back their device. One month passed and to my surprise i get an email asking me to pay the bill for the month of oct to decemeber immediately. Now when i called their customer care number, the call was taken by ms monika, and she tells me that my request was not registered, hence the bill is generated! The peculiar thing is that every one of them starts anew like we have spare time to tell the same story ten times. Again she started enquiring about the reason for disconnection, etc. When i told her about the conversation between me and customer care, she tells me that it was my job to tell the customer care again that i didn't wish to continue the connection. I said how many times do i need to say one simple thing? Means after telling them thrice it was still not clear to them that the customer is not willing to continue the connection.!! This is how they treat their loyal customers - forcing them to continue their horrible connection (At least in our area) and then charging them unethically. Kindly get my complaint resolved.

                                Airtel number[protected]

                                Thanks and regards
                                Paras [protected]
                                Airtel customer support has been notified about the posted complaint.
                                Dec 13, 2019
                                Updated by Paras Pahuja
                                Airtel is continuously harassing us by not discontinuing our connection and generating bill at their own will ! After I posted this complaint, I have received 4 calls from Airtel customer care on 4 different days & again the same question- why do u want to disconnect ur connection, do u want to transfer to someone else, blah blah?? They have attained a new peak of irritating their customer by their cheap ways of forcibly trying to persuade even when a customer has clearly said no! I don't think I ll suggest anyone to go with such a company who appoints its BPO employees just to irritate you when you r moving out rather than letting them go on a good note.

                                Kindly ask them to spare us and disconnect the services since they don't understand when it's conveyed to their customer care in simple English or Hindi.

                                Thanks
                                Dec 15, 2019
                                Updated by Paras Pahuja
                                Customer care person told me that I have used 46 GB data in the month of December cycle..while I already unplugged their modem the day I switched over to another company in November..how they lie is so ridiculous coz their own airtel app shows that data usage is ZERO for this month.
                                Attaching screenshot for the reference and the bill generated after disconnection request is also attached.. they should work upon their business ethics seriously.

                                Add money is not successful but amount debited to my bank account. Hello! You have initiated to add Rs.200.0 to your account [protected]. Please keep the txn id[protected] for future reference. Please check
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                                  A
                                  Ashish Jain6
                                  from Gurgaon, Haryana
                                  Dec 10, 2019
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                                  Address: Meadows Vista, Raj Nagar Extension, Ghaziabad, Ghaziabad, Uttar Pradesh

                                  I had postpaid plan of airtel since long time but suddenly they started to put very higher bills then i made request from postpaid to prepaid by visiting airtel service centre in raj nagar extension, ghaziabad. Airtel service centre executive tried to convince me from converting postpaid to prepaid but finally due to airtel unnecessary higher charges, i denied them. So he made request and conveyed me that outgoing facility will not be available till frs (First recharge) but incoming would continue. I offered him to put my frs at same time but he denied.in evening by 9 pm, they stopped my incoming calls also and when i called customer care then also neither they agree to start incoming till frs nor they gave me option of online recharge. Their motive was just harassment of the customer due to conversion from postpaid to prepaid. Thereafter they put 90 days locking clause in prepaid also on me by not conversion from airtel to another best mobile network.
                                  Airtel service was very ridiculous and they just cheat customer.
                                  Airtel customer support has been notified about the posted complaint.
                                  Someone has framed my photo with my number in your add with out my knowledge and I am facing mental harassment
                                  Why my sim card repeted reject...?
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                                    G
                                    Gopibalu
                                    Dec 9, 2019
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                                    Address: 7/428, bajanai kovil street ,medavakkam koot road ,Chennai -600100, Chennai, Tamil Nadu, 600100

                                    My SIM is not working in Dubai .I tried call to customer care from India they are telling like ur sim is active but my is not working also not getting here .I have sufficient balance in my SIM .I can't do anything here .
                                    now I am facing big issues.when I came Dubai my is active here then suddenly not get signal .pls support. me as soon as possible.
                                    Airtel customer support has been notified about the posted complaint.
                                    I have already complaint as my Airtel SIM is not working in Dubai so now I am handing too much problem .

                                    I asked to customer care like what's about my sim stauts they are telling like your is active
                                    But signal not get to my SIM .pls soon as possible rectify this issue
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                                      S
                                      Shijil Palat
                                      Dec 9, 2019
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                                      Address: payyanakal calicut 673003, Kozhikode, Kerala
                                      Website: kozhikode

                                      Dear customer care
                                      i using airtel network morethan 11 years. now iam working is saudi arabia still iam using my indian number . but suddently before 2days my sim registration is failed . even i didnt get any information about that
                                      please solve this issue asap!!!
                                      [protected] this is my airtel number
                                      give me replay for this and solve asap .. one year i didnt recharge this number
                                      last time i recharge october 2018 ..
                                      Airtel customer support has been notified about the posted complaint.
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                                        deependranke
                                        from Patna, Bihar
                                        Dec 9, 2019
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                                        Address: West Champaran, Bihar, 845455

                                        I lost my mobile somewhere en route, then i tried to contact the customer care on 198 but couldn't get ivr option to talk to the executive to lock my no... Anyways... I visited to airtel office at my location - narkatiaganj, west champaran, bihar for the solution. What they says that my name [as per my id proof] is not matching with the name entered in the database although i produced them the same id [voter id card], which i had given them earlier at the time of getting the connection. Now for the solution we'll talk to the tl regarding the same and update you after few days... N these days never comes...

                                        Now my question is :

                                        1. If the staff at airtel office has entered the wrong name, why should i/consumer pay for the same?

                                        Deependra dubey
                                        [protected] [temporary no.]
                                        Airtel customer support has been notified about the posted complaint.
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