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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 461

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M
Mirnal Dev
from Delhi, Delhi
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rs.150 charge for engineer visit

Address:Gurgaon, Haryana, 122001

Now days airtel dth charging rs.150 for an engineer visit, even if there is no problem at our end.
And every month we are facing issue on average 150 per month expense added for dth engineer visit, plus loss of days for dth service in these visit.
Which also paid. For example
For 30 days payment, if any issue come 3 days service was lost, 150 paid for engineer visit. If you calculated for annually basis. 150*12= rs.1800br...
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U
UVV
from Mumbai, Maharashtra
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cashback not credited

Address:Ahmedabad, Gujarat

Placed order on grofers on 9th august 2019. There was offer in payment option there... Get 150 rs flat cashback by payment through airtel payment mode on orders above rs. 1500..
I am registered kyc customer on airtel and paid for the 1st time through airtel payment method on grofers which makes me 100% eligible for receiving 150 rs flat cashback. Here they just gave me rs 5 as cashback.. Airtel is not responding in this case.. Grofers...
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S
Shahana Bhattacharya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no connectivity after changing from postpaid to prepaid

Address:49B Southern Avenue, Flat 8, 2nd Floor, Near Southern Avenue Swimming Club, Kolkata, West Bengal, 700029

It has been over a month since i changed my airtel number from postpaid to prepaid. I still can't receive or make any calls from the number. It was working fine till i had postpaid. The moment i changed that, airtel stopped providing its services though i have cleared all its bills and recharged my number correctly. I have visited the airtel showroom four times already, and they haven't been able to fix this issue. Yesterday, they gave me...
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K
kran2020
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel sim is not working after port

Address:411032

I received a message from airtel that my sim is ported please switch new sim and activate it but when i switch my sim then that sim is not getting a network. What to do now. Their customer representative told me to do recharge, i tried but recharge is also not happening. When i call the customer care they are also not helping me, i already lost many calls. Its irritating me. Pls, solve my issue asap....
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A
Ashok Beewal
from Mumbai, Maharashtra
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complaint against mobile no 9821484863

Address:A/9 Milan apt Ramchandra lain Malad Mumbai, 400064

I make outgoing calls from airtel? I am receiving calls...
I am not able to call ideas no
Now iam only able to call only from airtel to airtel no
For calling to others no i have to use jio sim
Please solve my problem
By calling no other than airtel no
I receive a voice from you airtel company that there is congestion in network
I went to airtel gallery in malad east thay told me airtel gallery...
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A
Abhishk joy
from Dehra Dun, Uttarakhand
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network issue after port

Address:St.anns church, Gangapur road, near Jps school , Rudrapur, U.S.N, Deoria, Uttar Pradesh, 263153

Hi,

Today i received the message from airtel that i port request is approved and by 10 pm my number will be ported.

But at 8 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys....
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N
Nihar medhi
from Mumbai, Maharashtra
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poor and slow network connection

Sir/madam
I had requested airtel for many times to solve the network problem. But still i am not getting any solution. I have been facing a big network problem for several days. So please do something to solve this problem.
Please call me on my alternate number [protected] so that i can explain you better.
My airtel no : [protected]
Pin code : 781337
Village : moiradanga
P. O chengnoi...
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S
Sheetalgaikwad
from Vasai-Virar, Maharashtra
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not provided internet service while all payment done on time

Address:Thane, Maharashtra, 421201

Dear sir/madam,
Kindly look into this.. Airtel making fool to all people by providing this kind of service which i had not used internet since paid of bill last month still showing that had used more than 18 gb which is fooling to me. Customer care team always talking with me bad manner that i had used internet but i had never used service and could not able to use after my bill cycle please help me at the earliest. Also not helping...
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P
poovakoden
from Delhi, Delhi
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amount not credited mobile account

Address:Palakkad, Kerala, 678701

I recharged my mobile [protected] through sbi netbanking as on 26jun 19 amount 448. Sbi said payment successfull, but amount not added my airtel mobile recharge. I contacted sbi as well as airtel. Sbi said payment already transferred to airtel, airtel said payment not received. So what should i do. I contacted again airtel and bank also. Both are on same stand...
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S
ssandy64
from Mumbai, Maharashtra
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validity reduced, plan changed without any concern of digital tv

Address:Nagpur, Maharashtra

I am a consumer of airtel digital tv having account num :[protected], i have recharge my account on 15th sep 2018 with annual plan of infinity all sd & hd channels.
Till few days before my account validity was till 14th sep 2019, since 8th of aug 2019 it has been reduced to 28th aug 2019, and all the sd channels are been blocked by the service provider only hd channels are aired. All this is done by the service provider without any...
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G
gourav dhiman
from Mumbai, Maharashtra
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postpaid bill issue during port from airtel to jio

I port my airtel number into jio in april 2019. I made bill payment which was generated at that time.
After that a bill is generated again for the month in which no. Is ported into jio.
Their is no information from airtel and they charge late payment of 100 for that month.
Earlier the bill amount is 444 whose information i recieved in june 2019. But in august total bill amount becomes 881. When i call to customer care...
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S
shreyasi shrivastava
from Noida, Uttar Pradesh
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dnd non-compliance

Address:6 teen murti marg, new delhi, New Delhi, Delhi, 110021

Hi,
I have subscribed for dnd and have received a confirmation from airtel that the dnd services are on, however, i continue to receive irrelevant telemarketing messages like the one attached in the screenshot below. I'm also being harrassed by tele-callers on a daily basis.
This is really detrimental to my privacy. I request you to please take strict action on this issue.
Regards,
Shreyasi...
+1 photos
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Y
Yogesh Maruti Borhade
from Delhi, Delhi
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incoming outgoing calls & sms not working in 1 week

Address:adinath, Mumbai City, Maharashtra, 400079

Dear sir,
I have been an airtel prepaid customer for many years but i have not been able to make a call or sms to any number except 121.
I have complained many times and many times the complaint according to airtel store team gets resolved but in reality its the same situation
Then a customer care officer suggested faulty sim.. I swap my sim 3 days ago but still same problem persists. I cant make aby incoming outgoing...
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Address:H. No. 67/80 India Overseas School, Sheopur Rd, Sanganer, Sector 6, Pratap Nagar, Jaipur, Rajasthan, 302030

Hello,

I am last 6 month facing a problem many time that is channel not working error is b001 and i have complain in coustmer care and tell to ms vanisri, she is talk to me very roudly and did not give any logical solution. One think i want say that i do not pay any amount to you for service to us because your company service engineer visiting my home many time and i have paid your company service engineer fee many time in...
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S
sami.akhtar
from Noida, Uttar Pradesh
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incorrect international roaming charges on my mobile

Address:Sector-34, 122002

I've received a bill with inflated charges on my number.

My international roaming pack shows 4 packs, while i just have used 2 of them. The other 2 are incorrect billing and double charges.

- 10day pack activated on 23 july 8am chile time (This should be valid until 02 aug 8am chile time)
- then i deactivated my mobile services from early morning chile time (Maybe 5am) to 3pm chile time on 02 aug.br...
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J
JayeshPatel86
from Mumbai, Maharashtra
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stb not working

Address:Thane, Maharashtra, 401209

I am facing a problem after updating my stb, stb is not working for the last 20 days, i called customer care several times but did not get a proper reply from there (Amarjot, simran, supriya, bhanumati, sangeeta, lalitha, kamini, lucky, and pranali) spoken to all the customer care people above, but they have not resolved my stb issue, they cut my call without giving me a solution. Told me to complain to consumer care....
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S
Smitarg
from Mumbai, Maharashtra
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call center people harassment for bill recovery

Address:Pune, Maharashtra, 411017

My airtel internet bill is pending because there is family emergency, as my father is suffering from blood cancer, mom knee replacement is done some days ago, my husband suffering from tronchanteric bursitis. I am getting calls after every hour for airtel payment from different numbers, executive not talking propoerly & rudely, who gave them this right....
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S
Spoorthy Reddy
from Chirala, Andhra Pradesh
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number not activated since 5 days

Address:500007

We have opted to switch from airtel postpaid to prepaid and since 12th, it’s been 5 days that the mobile numbers [protected], [protected] are not functioning. We have already reached out to the airtel centre in habsiguda hyderabad and there’s no progress. The salaries of the workers under our firm are blocked as to transfer them the salary we need the mobile activated as it gets the otp. We are using airtel since many years and is this...
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V
vysakh dileep
from Mumbai, Maharashtra
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charge for unused airtel connection

Sir

I month ago i applied for an airtel dongle. The customer care executive asked me to take a new sim connection inorder to get the connection. I waited for two weeks to hey the dongle but i haven't received anything. So i asked him to disconnect it. Now the airtel people are calling me and saying i have to pay 900 rupees as bill charge. I haven't used the sim...
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T
Thara Natha
from Mumbai, Maharashtra
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dth set top box not working

Address:Ajit AJ Engineering college kottera chawki, 574267

Hai is am airtel dth user since 5 years i didn't have any complaint till last month. From 7 august i lost signal last 2 days it automatically rectifyed but yesterday set up box suddenly stopped working please help me my customer i'd [protected] mob [protected] please any airtel company set up box available for purchase of my favorite so please replaced my dth settings setup box...
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