Airtel Complaints & Reviews

Address: Hyderabad, Andhra Pradesh

From last 3 days, there is an intermittent boardband connection issues, so far the complaints was raised thrice and still not resolved. The technician closed the tickets, without proper justification and fix.

First they call me 100 times to change the broadband plan, and ever since i told them that not to bother me with new plan as i am not interested, i am facing see the broadband issues.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

It's been 10 hours since my old sim stopped working after porting into airtel from jio. However, my new airtel sim shows "no service". It may be noted that as per telecommunication mobile number portability regulations, 2009, an operator, in the mnp process, can only disrupt the services of a customer of a maximum of 2 hours that too at night. It's been 10 hours now and my number is not activated. This is leading to a severe loss to me. The customer care is also not helping me in this regard and no reply has been received from your end after i emailed 121 and nodal officer about this same. Highly frustrated!

Dec 13, 2019

Complaint marked as Resolved

The sim is now working and services have been started on the new number.

Airtel customer support has been notified about the posted complaint.

Dec 13, 2019

Updated by Naman Mahajan My mobile number is [protected] and the porting transaction reference number is D[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Saint Paul colony face 1 ATV mathura, Mathura, Uttar Pradesh, 168001

My old number [protected]
Please start My old SIM
Sim no.[protected]
IMSI No. [protected]
I am take my sell in shop
Ye sim start nhi ho rhi hai pta nhi kaishe
Please start my old SIM

+1 videos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bharati Salai, 600014

I tried to recharge my airtel mobile - [protected] with Rs. 399 for which I received the following message through SMS. Bill payment of Rs. 399.00 has been initiated towards your airtel mobile [protected]. Txn ID:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this Txn ID for future reference. However, after deducting the amount from my bank the package was not activated nor the money is refunded back to my bank account which is strange. I urge the authorities to kindly look into this issue at the earliest.

Thanks,

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: HOSTEL, 147232

Airtel — wrong recharge reversal for airtel prepaid recharge - 399 pack

7 reviews
Bengaluru, karnataka, india
Vinay setty on sep 25, 2018submit a complaint
Hi,
I have recharged a wrong number by mistake with a mismatch of 1 digit.
Please reverse the amount.

Wrong number recharged - [[protected]]
Correct number intended - [[protected]
Amount - 698.
Transaction id[igahqjyki5]
Transaction method - net banking through paytm.
Operator reference no.[protected]

I have already recharged again as it was an emergency.
Request you to credit back the amount so that we could recharge in future.

Best regards
Rajinder kumar mangal

Airtel customer support has been notified about the posted complaint.

View replies

S

Syed Saleh

from Imphal, Manipur

Dec 13, 2019

I need to reactivation of google +

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pb road, Belgaum, Karnataka, 590003

I have recently recharged my airtel prepaid number with airtel new plan of 1498 but it is not reflecting in my airtel prepaid account or in upcoming plans and also in transaction history and the customer service is not receiving any of my calls it should atleast receive the customer calls or atleast reflect the recharge amount.in the account as soon as possible

Airtel customer support has been notified about the posted complaint.

View replies

Y

Yabaforu

from Warangal, Telangana

Dec 13, 2019

I installed this sim in my device few days ago also I created whatsapp on it for some reason i replaced it for a day now it is showing invalid not activating help me to fix this problem

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Opp. Pragathi school. Vn reddy nagar colony,kushaiguda,500062, Hyderabad, Telangana

I'm one of the resident of vn reddy nagar colony. We are facing very poor signal strength in my location. There are 3 airtel users in my house. Due to this problem data also not exceeding more than 500 mb. It leads to the waste of paying prepaid balance. Please take the necessary steps to solve this issue as soon as possible ðŸ™.
Thank you for asking customer feedback.

Airtel customer support has been notified about the posted complaint.

View replies

B

bharathisri

from Punalur, Kerala

Dec 13, 2019

Hi, I'm using airtel 4G network.[protected] I have recharged Rs:499. but recharge is not successful. Still I'm not get my refund amount. I have attached the proof. I'm facing this problem 2rd time.

Reply

M

Manoj Jandu

from Kotputli, Rajasthan

Dec 13, 2019

The speed of internet is too slow in my area I tried to call Airtel customer they said it resolved around September but it December now it did solved.The speed remains35 kbps almost all time.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 520001

Husband lives abroad and got an airtel sim, came to india, it worked for 4 days and got deactivated. Can you please help in reactivation. As we went to airtel customer care and they said no details available ... under the mobile name and they can't see details. Please let me know how can i get back the number.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Village bhunawali dhani, 335512

2year problem for airtel mobile network problem and no solution 20 complain noted in care my mobile number [protected] my last recharge rs. 598
No service
No internet connectivity
Problem 2year but solution from care early
My home address in 2g voice quality is low and internet 2g only no 4g
Airtel open network are failed
My address in my address id proof plz network problem solved early
Recharge price increased but network problem
Plus

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gandhinagar Itarsi, Hoshangabad, Madhya Pradesh, 461111

Hello sir, my name is Utkarsh Tiwari today my data balance deducted about 200 MB and when I called the customer service representative and told my problem rather then try to help me out they ignore that this is their fault and put all this on me and their customer service representative also try to convince me that this is my mistake because I use YouTube in high resolution (which I didn't) according to my Airtel thanks app I used 700.39 MB Data and my daily limit is 1.4 GB But according to Airtel, I have left only 537.3 MB Data which is wrong, because if I used 700.39 MB Data than I must still have 699.61 MB Data left on my account. And their behavior also really bad with me the way they talk and the amount of time they took (about 20 minutes) please help me because it happens with me alot of times but i ignore but right now this is serious. Thanks

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bharti Airtel Limited , 55 , Divyashree Towers , Bannerghatta Road, 560029

I was asked to pay the activation fee and promised same day installation. I paid the activation fee on 09.12.2019. ( Payment Confirmation attached ).It has been 3 days since and even after calling the representative at [protected] about 18 times, the service has not been activated yet. This is sheer irresponsibility and to some extent cheating through false promise on part of Bharti Airtel and its representatives.The nodal office number of Airtel for Karnataka circle is[protected]. I want full refund of the paid amount in the original account it was paid from.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: SLC BRR ELEGANCE, 1st B Cross, 2nd Main road, Opposite Kids Castle School, Pai Layout, Benniganahalli, 560016

Have been trying to reach out to Airtel escalation, social media team and also customer care since past 8days. They have no information on why & how my connection type was changed. Their backend team is the only one who supposedly has access to check, and they have not even touched the tip of my case/complaint yet.
Have been tweeting n NO response

Airtel customer support has been notified about the posted complaint.

View replies

D

Deepak Rubakanthan

from Bengaluru, Karnataka

Dec 26, 2019

nodalofficer.[protected]@in.airtel.com
No response to the Nodal officer yet.
The number updated on Airtel website is also false and even after entering the SR number, there is no response.

Pathetic service by Airtel as it has been over 24 days now since the complaint has been made.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: A-109 Ghatkopar industrial estate behind r city mall amrut Nagar Ghatkopar west mumbai, Mumbai City, Maharashtra, 400086

We have a corporate plan of airtel which we wish to convert to prepaid, have given documents with forms filled thrice at the airtel gallery but nothing has been done yet as the person in the gallery does not give any acknowledgement for the same and says you will recieve a call from airtel company

Company name: padmawear garments p. Ltd.
Relationship no: [protected]

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Since 29 Nov 2019 my sim card shows a message " not registered on network", that's why I did not get any messages, call as well as internet services so I move to airtel shop, they told me my old sim card got corrupted and I have to purchase a new sim card, they take my Aadhar card & took a picture and give a new sim card @ Rs 25, but after 12 hours my sim not get active when I asked them they told my Father's name mismatch, instead my father name my father-in-law name is displayed, it is not my fault, this made from your end because I never reached to your database, but I have to face the problem, So I am requesting you please fix my problem else I have to move to the CONSUMER FORUM, WHY SHOULD I FACE THE PROBLEM.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I recharged my no [protected] with a three month recharge on 02 Dec 2019 through Airtel app as it was showing some scheme. Although my recharge was due on 10 Dec 2019. I received two txn id which I didn’t notice that time. But now my phone was not recharged after 10 Dec for the said recharge. And it says my outgoing and internet facilities have been removed and can receive incoming calls for next 5 days now or else recharge to use.
I can share both of my txn id if required. I tried contacting costumer care from other users phone but they didn’t do much about it and have few lame reasons to just end it.
Please help.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 5TH MAIN, 7TH SECTOR, 560102

I need to have the incoming call details for 18/11/2019 in connection with a police complaint. I made requests to airtel through 121 but no response and result.

I have also sent an email to airtel nodal officer requesting the same but of no use. I made at least 10 calls to 121 of airtel to register a service request but they did not register.

It's extremely excruciating to ger circled around to get the data that i own and needed in connection with a police case.

Airtel customer support has been notified about the posted complaint.

View replies

N

nihala vp

from Pathanamthitta, Kerala

Dec 11, 2019

I entered ussd code but not showing after result please help me

Reply

B

Bhúvàñèsh

from Delhi, Delhi

Dec 11, 2019

I have recharged 448 from my Airtel app
Balance deducted from my bank account but still not recharge successful money was not refunded to my account

Reply

S

Snehakr

from Bengaluru, Karnataka

Dec 11, 2019

I was having Tata docomo SIM but recently it automatically changed to Airtel and since last two days my mobile internet was not working and from today I am not able to call.

I haven't got any message regarding any blocking of outgoing call.

Please look into this issue

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: H No.1424, Sector 28, Faridabad, Haryana 121008, Faridabad, Haryana, 121008

I served tnl from 17 aug 2009 to 02 feb 2018. Now i want the above certificate for pension purposes and as suggested by abhilasha bharadwaj in hr airtel, i tried to log in at 'airtel ambassdor portal' but unable to register my request because either my access is locked out or does not let me change the password etc in the airtel ambassador. Pl help me.
Deepak khullar
B0076760
H no.1424, sector 28, faridabad, haryana 121008
Mobile [protected]

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016, Hyderabad, Telangana, 500016

Hi team,

I have recharged my mobile number [protected] with ₹219 on 8th december 2019 but still i am not able to make outgoing calls and i was spoken with airtel customer care but they are not giving proper response and they behaviour is very rood. So kindly resolve my issue as soon as possible.

Thanks,
Naidu
[protected]

Airtel customer support has been notified about the posted complaint.

Dec 11, 2019

Updated by Naidu518 Request to provide update on this

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560076

IPhone suddenly shows deactivated with no bars.. Called the customer care, rep said, its active at their end and everything is up and running. sim is prepaid and been using the no from a very long time. need a resolution right away. I have re inserted the sim a lot of times, searched the network manually, automatically, nothing is working.

Look into this ASAP.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600021

Airtel is making sim card corrupt every year and asking for proofs.
They also charge 25rs.. Assume they do this everyday for 10000 ppl in each region within a city.
Once submitted they took 24 hrs to activate the sim card for the same
Old number. This process and time taken for activation is atrocious
And adamant from airtel...

Please take some action on this complaintimoq

Airtel customer support has been notified about the posted complaint.

View replies

R

RajaniGrandhi

from Mumbai, Maharashtra

Dec 11, 2019

Since from 3 days my phone calls are not reaching others and others are not able to call my number. Internet and sms are working.

Reply

M

M Priyarani

from Hyderabad, Telangana

Dec 11, 2019

Hi am unable to pay Bill's from my wallet i have added Rs. 1532 on 27 November 2019 on 2 dec I was paying my broadband bill I was unable to pay now the money got stuck in the wallet please solve this issue I have mailed at [protected]@airtelbank.com I still did not get any response.

Reply

S

sanjaya1993

from Bhubaneshwar, Odisha

Dec 11, 2019

Yesterday i was trying to recharge 399 plan on that time amount deducted by Airtel but no recharge amount credit in my number [protected]
How can Airtel do like this to his customer in this matter Airtel is going to truble in many way because I won't give up till my money refund

Reply

O

Osman Wali

from Delhi, Delhi

Dec 11, 2019

Hi Team,

Amount got deducted from bank but recharge was not done.
Amazon order id= P[protected]
online recharge txn id[protected]

Regards,
Osman

Reply

T

Trinanjan89

from Kolkata, West Bengal

Dec 11, 2019

Hi,
I have recharged my airtel number [protected] by mistake instead of my airtel number [protected].However, as it was an emergency I had to recharge my number again. Please refund the amount.
Transaction Id - [protected].

Airtel Complaints & Reviews

File a complaint to Airtel

Airtel reviews & complaints page 461

internet broadband connectivity

Post your Comment

no service after mnp and old sim already stopped and new airtel sim not working

Post your Comment

old sim activate

Post your Comment

recharge amount deducted from bank but the package is not activated

Post your Comment

wrong recharge reversal for airtel prepaid recharge - 698 pack

Post your Comment

not reflecting recharge amount

Post your Comment

non performance of network

Post your Comment

sim deactivated upon coming back from abroad

Post your Comment

voice network problem

Post your Comment

unnecessary data deduction

Post your Comment

non-installation of broadband service despite payment

Post your Comment

number changed to corporate connection without my permission/knowledge

Post your Comment

conversion of corporate plan to prepaid plan

Post your Comment

replaced sim card is not working (mob: 9433335098)

Post your Comment

recharge issue of airtel number

Post your Comment

incoming call details needed for a police case

Post your Comment

unable to register a request for service certificate - b0076760

Post your Comment

recharged with 219 but not able to make outgoing calls

Post your Comment

prepaid sim suddenly deactivated in my iphone

Post your Comment

airtel making sim card corrupt every year

Post your Comment

Related businesses