Airtel Complaints & Reviews

My dear friends and everyone,

Don't ever go for airtel digital tv connection in your life if you are not willing to be harassed and my sincere request is to stop using the service immediately if you have been using as soon as possible.

They have started looting money from customers without providing the basic service. I am sure the dark clouds have already come and it is gonna vanish from the competition very very soon as soon as jio is launched.

I am gonna share my wonderful experience when opting for airtel digital tv connection.

On 2nd of july 2019 i have made a full complete payment for getting a new connection with a plan as committed by one of their representative..

Till today i am not able to watch any channel of my choice which is included in my pack. I have raised this concern the very next day and still airtel folks are stuck with initial phase process and busy in advertisements rather than looking into the real life matters. God knows what r&d stuff they are doing.

It's a request to you # that have a simple approach to any issue raised by any customer so that he/she don't have to explain everything from the beginning all the time.

Every-time i received a response from customer care that application is down, server is down blah blah :p and we were not able to check your exact issue at the moment and will contact you in a short notice which is more than 1 month for the fastest network service provide. However to my dissatisfaction i never ever got a call from them on agreed day/time but then again i used to call them consistently to know about the connection status however as always they started telling stories from beginning and say sorry in every sentence that they speak and end up with no concrete solution and as usual do their regular routine of asking the same question again and again and again...

By any chance if the technical person comes also he will check error code in tv in 5 mins and will suggest to call customer care and confidently says that it's not their problem. From this experience you all can understand how much interest they show to resolve any customer issue.

Last hope i had is sending email to escalation team but this team even works worst than the customer care agents and don’t show any interest. The problem is basic protocol they don’t follow as they directly approach customers without going through issue first on their end. Its sad that a company spending millions on add but not able to figure out a simple and humble approach to sort out a simple issue.

When ever you call their response will be ‘what happened madam what is the issue’ then customers should again start from the beginning and explain the whole story without going mad and to their ease the response you get is ‘we will contact you soon'. Even after they that they don't do the follow-up on this at all and share the action items they have performed to resolve it from their end.

By going through this painfull process they expect the customer to be patient and have enough time to expain everything from beginning all the time and to continue with airtel digital tv service. Moreover even till date for not even one day ti am able to watch anything on my tv.

It's my humble request to not spend a penny on this fraud company and instead wait a bit longer and go for jio or else with some local service provider whose service are far better compared to the company who lies everytime saying "fastest network". Do you guys even have a bit of shame. If not then go and wash your face you are out of this league.

Till today i have approached below airtel person for resolving my airtel tv connection problem on a daily basis for more than a month however i have never ever got any positive response.

Even i have spoken with the higher management in past and last saturday with monica, today kavya blah blah however with a sad note ended up with a bright solution to recharge my account with a new my plan. To what level have you guys have gone and how shameless you are even to taltk like this and i am sure to this point no one has even understood the problem.

All my family and relatives were fond of airtel, i promise that you loose everyone that is close to me and my family.


# have some dignity and respect for the customers if you wanna survive else your end is very close.

Rest in peace "a i r t e l"

Rajashekar, srinivas, santosh, parmesh, sai, mounika, kavya, sai kameshwari, sai kiran, zubair khan, saradhi etc...

I have been a postpaid customer of airtel for over a decade. I always have an official number with international roaming and a personal number in which international number was never activated.
Last month when i went to usa, the international roaming as per new airtel policy is automatically activated, and i have been levied 648 rupees day pack on every day - as there were some marketing calls that came in or marketing sms

I have verified from airtel care that there is no international roaming request activation from me via internet or phone or service request. Airtel claims these are activated by default and it is my problem not to remove the sim.

This is ridiculous

My sim got deactivated without prior info. My sim number [protected]. Its last recharge was august 25th 2019. Everymonth i am making recharge and sim was also in use. But with out any info they simply deactivated my sim. Customer care or the airtel store, no one is giving proper info or supporting us. Please help me in reactivating my sim. And kindly take necessary action for not getting repeated. Kindly help in reactivation of sim asap

Hi, i have been with airtel for the last 12 to 14 years and my number is[protected]. I have been facing severe call drops and data issues eschpeially at home and enrage my office. I have many incidences of important business calls dropped. I have raised multiple complaints with 121 and all they have to say is there is a new tower coming up and the airtel app which has a link to check speed has been showing a new tower coming up soon near my residence for the last over a year. I have a family plan of 1599 and i am responsible to make payments.in my recent complaint on the above issue i have categorically mentioned that am not willing to make payment till the issue is resolved and the issue still persists. Airtel is harassing my kid and my father who are part of the family plan with constant automated calls for payments which they are not responsible as i am the primary account holder for the plan. This is harassment of my kid who is 12 years old and he keeps asking my pappa why can't you make the payment and do you have money. This is ridiculous that airtel can fall so cheap in the competition to just survive. I wish either the get their services to the level that i have always known them for or just closed down.

I upgraded to airtel internet tv set top box and paid 2249 for the same. Within one month the company launched xstream set top box at 2249. When i asked them to upgrade they are asking me to pay 2249 again to upgrade.
They intentionally sold me an old technology and now asking me to pay the same price again for upgrade within one month which is an absolute fraud with customers.

Last 6 month i m suffered from ur poor network..i have complained ur officer but he didn't get on mind ..so i request to u plz solve network prob in my town immediately..i m ur 13 years old customer and i don't want to port my service thats y i will say u .plz solve
My cell no is[protected] Ketan soni.Call me on my num for further detail.

I recharged for international roaming pack on an airtel number for rs. 3599 for spain on 8/09/2019. But shockingly, there was no airtel network in spain. I called the customer care multiple times to know the issue as there was no use of the pack untill and unless, there is a network. After, trying every possible setting changes as instructed by the customer care representatives, they later told that the network would be named as "orange (Amena)" and my sister should try connecting that. Still in vain, as there was no such network named "orange (Amena)" as told by them. There were other different networks starting with orange name but all were forbidden (Screenshot provided). I have kept reaching out to them but did not get positive response from the. The user even changed the phone to check the network connection but all in vain. There is no airtel network working at all in spain and they kept lying to us to extort money. There is no airtel network working there. We asked before the recharge but they lied to us about the network. I want all my money to be returned immediately as they have fooled us but they are refusing the refund.
So, i request you to kindly look into the matter and do the needful.

I have raised three priority based complaints for non-working of data services on my Airtel SIM, yet the problem is persisting.
I have tried everything possible, from changing handset to raising complaints, nothing worked out.
Fake commitments have been given by customer care team time and again.

Hi,
I have been using airtel postpaid for more than 5 years with the corporate plan, i have faced many issues due to internet speeds and others but i was with airtel.

Recently i have seen data speeds have come down, at the same time pre-paid offers and data speeds were much better, so i have decided to move to prepaid.

I have visited airtel 4g store in brookfield and applied for porting 2 of my numbers to prepaid.

This was supposed to be a 3-4 hours procedure, but it is more than 4 days now i am not able to recharge either online or in-store.

As this is month starting we have many obligations like paying rents emis and others without phone we can't do any of these on time.

I am requesting you guys to please help me out in this regard, enable my number so that i can re-charge and start using it again.
Complaint numbers:
I) cponr[protected]
Ii) [protected]
Iii) ritm2075042

Thanks,
Kranthi.

I had requested to port my number to airtel on[protected] which was successfully ported on[protected] at 22:00. But i am unable to activate my sim through airtel activation number 59059. When contacted to customer care they replied it is a 7 working day activation process. Thus i have to wait next 2 days without any network as my previous provider has deactivated my sim.

Hi airtel team,
One of your airtel employee has stolen our helmet from the bike parking and we have captured it in cctv footage. Please help by taking strict action against this act and provide us the compensation.

If company does not take necessary action at the earliest we will raise compliant to police and go to any extent to stop this injustices for the benefit of the society, today it's helmet tomorrow we can't predict what extent this attitude will go, so can't encourage this act.

Thanks and regards,
Ganesh. N
[protected]

Sir aaj bhi airtel par log bharosha karte he is bharose ko bna rehne dijiye please aapse nivedan he ki diyan diya jaye network se etna preshan he aapko nhi bta sakte 4g ka ek signal par call drop or net nhi chalta he net speed 100kb/s se jada chalta hi nhi he kya kare btao yesha lagta he ki 2g ka jamana chal rha he me 4 se 5 mobile change karke dekh liye kya karu

Such a bad network provided by airtel.
Is this called fastest network.
Can't open even 1 page. My money was waste. After this pack over i'm going change my network service for sure. Thank you airtel for your very cheap behavior. And thanks for wasting my money. Always showing 2g bar. There is no 4g just come and gone. I can't imagine you guys provide us such network in our area.

I did the recharge for 299 through airtel app but i didn't receive my prime subscription and airtel tv premium features.
Recharge made on 10 september, 2019
I want the refund as their representatives are saying you have made the payment through 3rd party app what?? Where are those t& c #. I need my refund.
Even the airtel tv app is not working on airtel network. Pathetic services.

Did not credit my refund amount rs 503 from amazon.in. But they told me that your refund rs 503 successfully send to your bank you refund reference #[protected]
This is to confirm that refund for amount 503.00 has been successfully processed on[protected] and the amount should reflect in your account by now.
Did not reflect your bank account please contact your bank customer service. Please help me. My mobile number is [protected].

My mobile number is [protected].
Please provide the history of msgs and cals list from activation of this number...
And also block the all incoming calls to this number.. Moreover you need to block the all contacts on this number... And provide the complete report of this number.. The complete details are send to be the mail nagendra28. [protected]@gmail.com.

I got international roaming pack recharged for rs. 3599 for Spain on an airtel number. But shockingly, there was no network at in Spain. I called the customer care multiple times to know the issue as there was no use to pack untill and unless, there is a network. After, trying every possible setting as instructed by them, they later told that the network would be named as orange(amena). Still in vain, as there was no such network named as told by them. There were other different networks starting with orange name but all were FORBIDDEN(screenshot provided). The user even changed the phone but all in vain. I want all my money to be returned immediately as they have fooled us. There is no airtel network working in Spain.

Hi,

Here Baldev Bharath S Mbl No.[protected] and Customer ID - [protected].

Its to inform you that I have paid INR1449 for Airtel DTH installation through online on airtel DTH web site, but we didn't receive any service on the same nither refund.

Reason:- As per our locality of airtel DTH operator in Yalahank Informed through phone call saying that there is a problem from cable operator of our area...

Hii sir/maam

As i inform you that i am not able to call anywhere so kindly do the needful as soon as help. It's my personal no and i had call to the customer care department so they tell me that someone has complaint about my no that i call them continously bt from my side i don't think so i disturb any such kind of person. So solve it as soon as possible

Iam reloacated to chennai from hyderabad. By the time my airtelnumber is idle for 3 months. When i come back and see my aitel number got deactivated. I went to near by airtel store to reactivate they took complaint and not responding for my request. I went almost 6 times in 2 months. I felt this is not good to struggle a customer. I am using this number from last 9 years
Pls ask them to resolve asap.

My info:
Name :santhosh kumar ramidi
Number for reactivate : [protected]
Airtel re-connection

Store add:
Address: beside woodland showroom, mukarampura, karimnagar, telangana 505001